Participants choose one of the following tracks:
• Service Innovation Strategies
Track Chairs: Stephen Ezell, Senior Analyst, Information Technology and Innovation Foundation, Washington, DC. Richard Cuthbertson, Senior Research Fellow, Said Business School, University of Oxford.
Company visit to Autodesk.
Track flyer
• Innovation, Creativity and Entrepreneurship: The Innovative Organization*
Track Chair: Randy Haykin, Professional Faculty at the Haas School of Business, University of California at Berkeley.
Company visit to Google
Tentative program
• Innovation in the Health Care Sector. *
Track Chair: Center for Information Technology Research in the Interest of Society, University of California/Berkeley.
Company visits to Bosch and Intel
Tentative program
Track flyer
• Digital Disruptors: Social Media and Mobile Applications *
Track Chair: Kirthi Kalyanam, Ph.D, Professor, Santa Clara University.
Company visit to Google.
Tentative program
Track flyer
*This track will run if there is a sufficient number of participants by February 20th, 2011
ABOUT THE TRACK CHAIRS:
Stephen Ezell – Co-Chair, Service Innovation
Stephen Ezell is a Senior Analyst with the Information Technology and Innovation Foundation (ITIF), a Washington, DC think tank, whose mission is to formulate and promote public policies focused on innovation, productivity growth, and the digital transformation of the economy. Stephen focuses on service innovation, international information technology competitiveness, and national innovation policy.
Before joining ITIF, Stephen co-founded Peer Insight, a service innovation research and consulting firm, to study the practice of innovation in service industries. At Peer Insight, Stephen co-founded the Global Service Innovation Consortium, published eight research papers on service innovation, and researched national service innovation policies being implemented by governments worldwide.
Prior to forming Peer Insight, he worked in the New Service Development group at the NASDAQ Stock Market, where he spearheaded the creation of the NASDAQ Market Intelligence Desk and the NASDAQ Corporate Services Network, each a service to NASDAQ-listed corporations. Previously, Mr. Ezell founded two successful innovation ventures, the high-tech services firm Brivo Systems and Lynx Capital, a boutique investment bank. Stephen holds a B.S. from the School of Foreign Service at Georgetown University, with an Honors Certificate from Georgetown’s Landegger International Business Diplomacy program.
Richard Cuthbertson, Ph.D.- Co-Chair, Service Innovation
Richard Cuthbertson is a Senior Research Fellow, Saïd Business School, Oxford University.
Dr Richard Cuthbertson’s research interests focus around the extent to which customisation through information can be efficiently leveraged in a mass market – leading to improved customer experiences, marketing and distribution, thus linking marketing and operations through the art and science of management.
Richard is Research Director of the Oxford Institute of Retail Management at the Saïd Business School, University of Oxford. He is author of over 100 published articles, a founder contributor to ‘Retail Strategy: The View from the Bridge’, founded and directs a number of Executive Programmes, co-manages the ‘Oxford Retail Futures Group’ with Jonathan Reynolds, and was awarded the Pegasus Prize for eBusiness Future Insights.
Richard has worked with many companies, including Tesco, Sainsbury’s, P&G, Casino, T-Mobile, BP, Abbey, IBM, KPMG and BCG. Before joining the Oxford faculty, he managed research projects and was a Senior Lecturer at Bournemouth University, and before that held managerial and consultancy posts at Unipart and British Gas in both marketing and supply chain management
Randy Haykin – Chair, The Innovative Organization
Randy Haykin is a well-known entrepreneur, angel, and venture capitalist in the Silicon Valley, where he has worked with start-up ventures over a 30-year career. Mr. Haykin is also a member of the professional faculty at the Haas School of Business at UC Berkeley.
After leaving Brown University (BA) and Harvard (MBA) he came to Apple Computer in 1988. During his tenure at Apple, Mr. Haykin held several field and marketing management roles and eventually created the Apple New Media Developer program, a global program for internet and multimedia developers on the Macintosh. Mr. Haykin was senior editor for a well-known “bible” for multimedia developers called Demystifying Multimedia, first published in 1992.
Mr. Haykin was Director of Business Development at the Paramount Media Kitchen in the early 1990’s and helped fund and launch three content businesses while at Viacom/Paramount. In 1995, he joined the start-up team at Yahoo! and became the company’s first VP Marketing and Sales.
Following Yahoo!’s successful IPO, Randy formed Interactive Minds – a venture “catalyst” organization. Interactive Minds helped launch dozens of innovative Internet companies, including over 30 content companies through the creation of The AOL Greenhouse program, and Overture (in collaboration with IdeaLab) In 1997, Mr. Haykin launched a series of three venture funds, called Outlook Ventures. In over twelve years as Managing Director, and three funds totaling over $200M under management, Outlook has invested in over 35 software companies in the enterprise, consumer and infrastructure arenas and has many successes with their portfolio companies.
Today, Mr. Haykin is Chairman of Haykin Capital which launches and invests in a variety of technology, consumer and real estate endeavors. To students at UC Berkeley, Mr. Haykin is known as “Professor R.” He currently teaches the New Venture Finance course the Haas School of Business at UC Berkeley, and is creating a new course for the fall called “Creativity and the Entrepreneur” which will be offered to graduate students in the Engineering and MBA programs. In addition, he has taught classes in Finance and Marketing at Brown University, Stanford University, Harvard Graduate School of Business, and University of Edinburgh.
The Center for Information Technology Research in the Interest of Society (CITRIS) - Track Chair - Innovation in the Health Care Sector
The Center for Information Technology Research in the Interest of Society (CITRIS) creates information technology solutions for many of our most pressing social, environmental, and health care problems.
CITRIS was created to “shorten the pipeline” between world-class laboratory research and the creation of start-ups, larger companies, and whole industries. CITRIS facilitates partnerships and collaborations among more than 300 faculty members and thousands of students from numerous departments at four University of California campuses (Berkeley, Davis, Merced, and Santa Cruz) with industrial researchers from over 60 corporations. Together the groups are thinking about information technology in ways its never been thought of before.
CITRIS works to find solutions to many of the concerns that face all of us today, from monitoring the environment and finding viable, sustainable energy alternatives to simplifying health care delivery and developing secure systems for electronic medical records and remote diagnosis, all of which will ultimately boost economic productivity. CITRIS represents a bold and exciting vision that leverages one of the top university systems in the world with highly successful corporate partners and government resources.
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Kirthi Kalyanam, Ph.D - Track Chair, Digital Disruptors: Social Media and Mobile Applications
Dr. Kalyanam is the J.C. Penney Research Professor, Director of Internet Retailing in the Retail Management Institute & Faculty Director of the eMBA program at the Leavey School of Business at Santa Clara University. Dr. Kalyanam's areas of expertise include Internet Marketing, Retailing, Multi-Channel Marketing and Database Marketing.
Dr. Kalyanam recent publications in the Harvard Business Review include "The Perfect Message at the Perfect Moment" and "When is the New What". He is co-author of the book Internet Marketing & eCommerce forthcoming from Thomson. He co-produces the Internet Retailing Bootcamps with Shop.org and has served as an advisor to the State of Retailing Online (SORO) research study.
Dr. Kalyanam's academic publications have appeared as lead articles in Marketing Science, The Journal of Marketing Research, Marketing Letters, Journal of the Academy of Marketing Science, Journal of Retailing and Journal of Interactive Marketing. His research paper published in The Journal of Marketing Research on market potential estimation was selected as a finalist for the American Marketing Association's Paul E. Green Award for impact on the practice of marketing.
Dr. Kalyanam teaches in the undergraduate, graduate and executive programs. He has received the Deans award for Outstanding Innovation in Teaching Pedagogy and has been recognized as an outstanding faculty on multiple occasions.
Dr. Kalyanam is a dynamic speaker and leads executive seminars on Internet Marketing, Retailing and Multi-Channel Marketing. He has trained executives in over 10 countries on Internet and Multi channel marketing and retailing. His clients have included the American Video Duplicators Association, The Gap, Acuson, Hewlett Packard, IBM, Siemens, Infotech (Mexico), Daehan Oil Corporation (S. Korea), Army and Air force Exchange Service (AAFES), ABN-AMRO, Overstock.com & the Thai Management Association.
Dr. Kalyanam advises early stage startups on capturing & winning emerging markets. He has advised or consulted
