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Newlands, Gemma Elisabeth Marjorie
(2022)
“This isn't forever for me”: Perceived employability and migrant gig work in Norway and Sweden
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Gläser, Daniel; van Gils*, Suzanne & Van Quaquebeke, Niels
(2022)
With or Against Others? Pay-for-Performance Activates Aggressive Aspects of Competitiveness
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While paying employees for performance (PfP) has been shown to elicit increased
motivation by way of competitive processes, the present paper investigates whether the same competitive processes inherent in PfP can also encourage aggressiveness. We tested our hypothesis in three studies that conceptually build on each other: First, in a word completion experiment (N = 104), we find that PfP triggers the implicit activation of the fighting and defeating facets of competitiveness. Second, in a multi-source field study (N = 94), coworkers
reported more interpersonal deviance from colleagues when the latter received a
performance bonus than when they did not. In our final field study (N = 286), we tested the full model, assessing the effect of PfP and interpersonal deviance mediated by competitiveness: Employees with a bonus self-reported higher interpersonal deviance towards their co-workers, which was mediated by individual competitiveness. These findings underscore that PfP can entail powerful yet widely unstudied collateral effects
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Wong, Sut I
(2022)
Job Crafting Can Help Digital Gig Workers Build Resilience
Harvard Business Review.
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Booth, Peter & Røyseng, Sigrid
(2022)
Artists and Online Dissemination: An Analysis of Positions and Position-Takings
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Olsen, Ragnhild Kristine; Solvoll, Mona K & Futsæter, Knut Arne
(2022)
Gatekeepers as Safekeepers—Mapping Audiences’ Attitudes towards News Media’s Editorial Oversight Functions during the COVID-19 Crisis
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Newlands, Gemma Elisabeth Marjorie
(2022)
Anthropotropism: Searching for Recognition in the Scandinavian Gig Economy
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Brockhaus, Jana & Zerfass, Ansgar
(2022)
Strengthening the role of communication departments: A framework for positioning communication departments at the top of and throughout organizations
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Yu, Anqi; Yu, Shubin & Liu, Huaming
(2022)
How a “China-made” label influences Chinese Youth's product evaluation: The priming effect of patriotic and nationalistic news
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Gran, Anne-Britt & Gaustad, Terje
(2022)
Digitizing Cinemas – Comprehensive Intended and Unintended Consequences for Diversity
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This article concerns digitization of film distribution and exhibition in the entire cinema sector in Norway, its comprehensive consequences for diversity - seen from the perspective of cultural policy. The results of analyzing complete cinema statistics for three years (2008, 2013 and 2017) indicate that the digitization process “from film reels to film files” contributes to strengthened diversity in terms of repertoire, distribution and new audiences. For policy makers, cinema operators and researchers, the study presents positive intended and unintended consequences of digitizing the cinema sector. These positive consequences offer cinema operators new opportunities when it comes to repertoire diversity.
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Buhmann, Alexander
(2022)
Unpacking Joint Attributions of Cities and Nation States as Actors in Global Affairs
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Public diplomacy efforts of nation states and cities within these states inevitably develop alongside another, giving rise to joint attributions regarding these entities as actors in global affairs, though also potentially intensifying perceptions of their independent and even contradictory roles in international diplomacy. Variations in attributions of cities and states as more or less conjoint actors can be expected to affect both the visibility of key actors and the formation of attitudes and behaviours towards these actors in international affairs. In this essay I explore how and in what dimensions such variations can be expected to occur, applying recent thinking on the constitution of social actors to this emerging debate in public and city diplomacy scholarship and proposing a conceptual framework that distinguishes joint ‘selfhood’ and ‘actorhood’ as key dimensions of joint city/state attributions. The essay includes a discussion of the implications of this conceptualisation for public and city diplomacy.
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Buhmann, Alexander & Fieseler, Christian
(2022)
Deep Learning Meets Deep Democracy: Deliberative Governance and Responsible Innovation in Artificial Intelligence
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Responsible innovation in artificial intelligence (AI) calls for public deliberation: well-informed “deep democratic” debate that involves actors from the public, private, and civil society sectors in joint efforts to critically address the goals and means of AI. Adopting such an approach constitutes a challenge, however, due to the opacity of AI and strong knowledge boundaries between experts and citizens. This undermines trust in AI and undercuts key conditions for deliberation. We approach this challenge as a problem of situating the knowledge of actors from the AI industry within a deliberative system. We develop a new framework of responsibilities for AI innovation as well as a deliberative governance approach for enacting these responsibilities. In elucidating this approach, we show how actors from the AI industry can most effectively engage with experts and nonexperts in different social venues to facilitate well-informed judgments on opaque AI systems and thus effectuate their democratic governance.
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Wong, Sut I; Solberg, Elizabeth & Traavik, Laura E. Mercer
(2022)
Individuals' fixed digital mindset, internal HRM alignment and feelings of helplessness in virtual teams
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Ciuchita, Robert; Medberg, Gustav, Penttinen, Valeria, Lutz, Christoph & Heinonen, Kristina
(2022)
Affordances Advancing User-Created Communication (UCC) in Service: Interactivity, Visibility, and Anonymity
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Purpose: Digital platform users not only consume but also produce communication related to their experiences. Although service research has explored users’ motivations to communicate and focused on outcomes such as electronic word-of-mouth (eWOM), it remains largely unexplored how users iteratively interact with communication artifacts and potentially create value for themselves, other users, and service providers. We thus introduce communicative affordances as a framework to advance user-created communication (UCC) in service.
Design/methodology/approach: Drawing from the literature in communication, service research, and interactive marketing, we introduce an affordance perspective on UCC in service.
Findings: We present three UCC affordances for the service context—interactivity, visibility, and anonymity—discuss opportunities and challenges for service providers associated with these affordances, and, finally, offer affordance-specific research questions and general recommendations for future research.
Research limitations/implications: By conceptualizing UCC in service from an affordances perspective, this paper moves beyond the traditional sender–receiver communication framework and emphasizes opportunities and challenges for service research and practice.
Practical implications: Instead of focusing separately on specific technologies or user behaviors, we recommend that service managers adopt a holistic perspective of user goals and motivations, use experiences, and platform design.
Originality: By conceptualizing UCC as an augmenting, dialogical process concerning users experiences, and by introducing communicative affordances as a framework to advance UCC in service, we offer an in-depth understanding of the diverse and ever-evolving landscape of communication in service.
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Olsen, Ragnhild Kristine; Olsen, Gunhild Ring & Røsok-Dahl, Heidi
(2022)
Unpacking Value Creation Dynamics in Journalism Education. A Covid-19 Case Study
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Blyth, Dorothy; Jarrahi, Mohammad Hossein, Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie
(2022)
Self-branding strategies of online freelancers on Upwork
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Self-branding is crucial for online freelancers as they must constantly differentiate themselves from competitors on online labor platforms to ensure a viable stream of income. By analyzing 39 interviews with freelancers and clients on the online labor platform Upwork, we identify five key self-branding strategies: boosting a profile, showcasing skills, expanding presence, maintaining relationships with clients, and individualizing brand. These self-branding strategies are contextualized within Goffman's dramaturgical theory and through an affordances lens, showing immanent tensions. While online freelancers successfully leverage self-branding to improve their visibility on Upwork and beyond, the client perspective reveals a fine line between too little and too much self-branding. Online freelancers must brand themselves in visibility games when the game rules are largely opaque, riddled with uncertainty, and constantly evolving. We connect the findings to adjacent platform economy research and derive a self-branding as a performance framework.
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Černe, Matej; Bunjak, Aldijana, Wong, Sut I & Moh'd, Shaima' Salem
(2022)
I'm creative and deserving! From self-rated creativity to creative recognition
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Cuthbertson, Richard & Furseth, Peder Inge
(2022)
Digital services and competitive advantage: Strengthening the links between RBV, KBV, and innovation
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Brockhaus, Jana; Buhmann, Alexander & Zerfass, Ansgar
(2022)
Digitalization in corporate communications: understanding the emergence and consequences of CommTech and digital infrastructure
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Nübold, Annika; van Gils, Suzanne & Zacher, Hannes
(2022)
Daily Work Role Stressors and Dark Triad States: Results of Two Diary Studies
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Organizational research on the dark triad has, so far, focused on individual differences in employees’ stable tendencies to act in manipulative, grandiose, or callous ways (i.e., dark triad traits). Research on momentary expressions of Machiavellianism, narcissism, and psychopathy (i.e., dark triad states) and the work situations that may trigger them is still in its infancy. Based on the conservation of resources theory, we hypothesized that daily role ambiguity and role conflict deplete employees’ daily self-control resources which, in turn, is related to the daily expression of dark triad states. To test our hypotheses, we conducted two daily diary studies across 5 and 10 workdays. Consistent with expectations, on days when employees experienced more role conflict than usual, they were more likely to express their darker side of personality. In contrast, hypotheses about the detrimental effects of daily role ambiguity and the mediating role of daily self-control depletion were not supported.
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Bracht, Eva M.; Barghi, Bita, Dumont, Kitty B., Edelmann, Charlotte M., Epitropaki, Olga, Fransen, Katrien, Giessner, Steffen R., Gleibs, Ilka H., Gonzalez, Roberto, Gonzalez, Ana Laguia, Lipponen, Jukka, Monzani, Lucas, Markovits, Yannis, Molero, Fernando, Leon, Juan A. Moriano, Neves, Pedro, Orosz, Gábor, Roland-Lévy, Christine, Schuh, Sebastian C., Sekiguchi, Tomoki, Song, Lynda Jiwen, Story, Joana, Boer, Diana, Stouten, Jeroen, Tatachari, Srinivasan, Valdenegro, Daniel, van Bunderen, Lisanne, Voros, Viktor, Wong, Sut I, Youssef, Farida, Zhang, Xin-an, Van Dick, Rolf, Haslam, S. Alexander, Kerschreiter, Rudolf, Lemoine, Jérémy E, Steffens, Niklas K., Akfirat, Serap Arslan & Avanzi, Lorenzo
(2022)
Innovation across cultures: Connecting leadership, identification, and creative behavior in organizations
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Wong, Sut I; Berntzen, Marthe, Warner-Søderholm, Gillian & Giessner, Steffen Robert
(2022)
The negative impact of individual perceived isolation in distributed teams and its possible remedies
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Erlandsen, Margrethe Aaen; Harwiss, Hilde, Bjartveit, Steinar & Arnevik, Espen Kristian Ajo
(2022)
Ledelse mellom sterke ideologier og lillebrorkomplekser – en eksplorerende studie i tverrfaglig spesialisert rusbehandling
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Xiao, Yi & Yu, Shubin
(2022)
Using Humor to Promote Social Distancing on Tiktok During the COVID-19 Pandemic
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Alacovska, Ana; Bucher, Eliane & Fieseler, Christian
(2022)
A Relational Work Perspective on the Gig Economy: Doing Creative Work on Digital Labour Platforms
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van Trijp, Catharina Petronella Johanna; Broekhuizen, Martine Louise, Moser, Thomas, Barata, M Clara & Aguiar, Cecília
(2022)
Parental perspectives on ECEC settings that foster child well-being: a comparison across nine European countries
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Parents play a vital role in identifying children’s needs for support and Early Childhood Education and Care (ECEC) features that support children’s well-being. This study examined parental perspectives on features of ECEC that foster young children’s well-being under and above the age of 3 years by interviewing 359 parents across nine European countries (England, Finland, Germany, Greece, Italy, the Netherlands, Norway, Poland, and Portugal). Results revealed that parental perspectives largely converged with quality features discussed in ECEC research. Process quality features were mentioned more frequently than structural features for all children 0- to 6-years-old in almost all countries. However, care-oriented features were mentioned more frequently for under 3 years, and educational-oriented features were mentioned more frequently for the older group. Regarding structural features, patterns of responses across the two age groups were similar in most countries. Age differences were not more pronounced in countries with a split governance system.
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Nystad, Kathrin; Drugli, May Britt, Lydersen, Stian, Lekhal, Ratib & Buøen, Elisabet Solheim
(2022)
Change in toddlers' cortisol activity during a year in childcare. Associations with childcare quality, child temperament, well-being and maternal education.
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Hülsheger, Ute; van Gils, Suzanne & Walkowiak, Alicia
(2021)
The regulating role of mindfulness in enacted workplace incivility: An experience sampling study.
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Nystad, Kathrin; Drugli, May Britt, Lydersen, Stian, Lekhal, Ratib & Buøen, Elisabet Solheim
(2021)
Toddlers' stress during transition to childcare
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Knoll, Michael; Bogilovic, Sabina, Bollmann, Gregoire, Bosak, Janine, Bulut, Cagri, Carter, Madeline, Černe, Matej, Chui, Susanna L. M., Marco, Donatella Di, Duden, Gesa, Elsey, Vicki, Gotz, Martin, Fujimura, Makoto, Gatti, Paola, Ghislieri, Chiara, Giessner, Steffen Robert, Hino, Kenta, Hofmans, Joeri, Jønsson, Thomas Faurholt, Kazimna, Pazambadi, Lowe, Kevin B., Malagon, Juliana, Adriasola, Elisa, Mohebbi, Hassan, Montgomery, Anthony, Monzani, Lucas, Pieterse, Anne Nederveen, Ngoma, Muhammed, Ozeren, Emir, O'Shea, Deirdre, Ottsen, Christina Lundsgaard, Pickett, Jennifer, Rangkuti, Anna Armeini, AI-Atwi, Amer Ali, Retowski, Sylwiusz, Ardabili, Farzad Sattari, Shaukat, Razia, Silva, Silvia A., Simunic, Ana, Steffens, Niklas K., Sultanova, Faniya, Szucs, Daria, Tavares, Susana M., Tipandjan, Arun, Arenas, Alicia, Van Dick, Rolf, Vasiljevic, Dimitri, Wong, Sut I, Zacher, Hannes, Atitsogbe, Kokou A., Barrett, Stephen, Bhattacharjee, Anindo & Blanco C., Norman D.
(2021)
International Differences in Employee Silence Motives: Scale Validation, Prevalence, and Relationships with Culture Characteristics across 33 Countries
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Lutz, Christoph & Tamò-Larrieux, Aurelia
(2021)
Do Privacy Concerns about Social Robots Affect Use Intentions? Evidence from an Experimental Vignette Study
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While the privacy implications of social robots have been increasingly discussed and privacy-sensitive robotics is becoming a research field within human-robot interaction, little empirical research has investigated privacy concerns about robots and the effect they have on behavioral intentions. To address this gap, we present the results of an experimental vignette study that includes antecedents from the privacy, robotics, technology adoption, and trust literature. Using linear regression analysis, with the privacy-invasiveness of a fictional but realistic robot as the key manipulation, we show that privacy concerns affect use intention significantly and negatively. Compared to earlier work done through a survey, where we found a robot privacy paradox, the experimental vignette approach allows for a more realistic and tangible assessment of respondents’ concerns and behavioral intentions, showing how potential robot users take into account privacy as consideration for future behavior. We contextualize our findings within broader debates on privacy and data protection with smart technologies.
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Vogt, Catharina; van Gils, Suzanne, Van Quaquebeke, Niels, Grover, Steven & Eckloff, Tilman
(2021)
Proactivity at work: The roles of respectful leadership and leader group prototypicality
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Dühring, Lisa & Zerfass, Ansgar
(2021)
The Triple Role of Communications in Agile Organizations
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Buhmann, Alexander & Fieseler, Christian
(2021)
Towards a deliberative framework for responsible innovation in artificial intelligence
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The rapid innovation in artificial intelligence (AI) is raising concerns regarding human autonomy, agency, fairness, and justice. While responsible stewardship of innovation calls for public engagement, inclusiveness, and informed discourse, AI seemingly challenges such informed discourse by way of its opacity (poor transparency, explainability, and accountability). We apply a deliberative approach to propose a framework for responsible innovation in AI. This framework foregrounds discourse principles geared to help offset these opacity challenges. To support better public governance, we consider the mutual roles and dependencies of organizations that develop and apply AI, as well as civil society actors, and investigative media in exploring pathways for responsible AI innovation.
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Buhmann, Alexander; Maltseva, Kateryna, Fieseler, Christian & Fleck, Matthes
(2021)
Muzzling social media: The adverse effects of moderating stakeholder conversations online
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Many organizations struggle to meaningfully engage with their stakeholders on political, societal and environmental topics via social media. Often such discourses unravel into splintered and negative conversations, raising the question whether organizations can and should exercise some level of control and ‘steering’ in these conversations and, if so, how stakeholders would react to such ‘top down’ moderation. Existing studies lack empirical insights into the impacts of different levels of moderation in social media conversations on stakeholder attitudes. Two experimental studies were developed to test the effect of different levels of organizational moderation on stakeholder attitudes towards organizations. We show that increased levels of moderation negatively affect attitudes towards an organization, satisfaction with an organization's performance, and trust in the organization. Increased moderation also significantly undermines beliefs in the commitment of the organization to its stakeholders and control mutuality. This paper extends recent qualitative attempts to build new theory around stakeholder dialogues on social media by testing the effects of varying levels of moderation in such dialogues.
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Buhmann, Alexander & Schoeneborn, Dennis
(2021)
Envisioning PR research without taking organizations as collective actors for granted: A rejoinder and extension to Hou
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Wong, Sut I; Kost, Dominique & Fieseler, Christian
(2021)
From crafting what you do to building resilience for career commitment in the gig economy
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Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie
(2021)
Privacy and smart speakers: A multi-dimensional approach
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Pilav-Velic, Amila; Černe, Matej, Trkman, Peter, Wong, Sut I & Abaz, Anela Kadic
(2021)
Digital or innovative: Understanding "digital literacy - practice - innovative work behavior" chain
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Hagelstein, Jens; Einwiller, Sabine & Zerfass, Ansgar
(2021)
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training
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Perkins, Graham; Gilmore, Sarah, Guttormsen, David S.A. & Taylor, Stephen
(2021)
Analysing the impacts of Universal Basic Income in the changing world of work: Challenges to the psychological contract and a future research agenda
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Technological developments within advanced economies are impacting organisations and working lives. With the advent of ‘Industry 4.0’, Universal Basic Income (UBI) is being cast as a potential ‘buffer’—a social safety net—to the restructuring of organisations, jobs, and economies that are already underway. The Covid-19 pandemic is providing an additional impetus as governments instigate similar safety nets as employment falls in the wake of the virus. To date, much of the debate concerning UBI has taken place in disciplines outside the auspices of Human Resource Management with most commentary occurring within the spheres of economics and social policy. This conceptual study is one of the first within the human resource management (HRM) field to address the potential impacts of UBI on orientations to work and the management of employees. To do this, we focus on a central underpinning theory within HRM, the psychological contract and how this might be affected by its introduction. Finally, a research agenda is developed that provides options by which we might explore the implications of UBI for the practice of HRM when and if such schemes are implemented.
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Newlands, Gemma Elisabeth Marjorie
(2021)
Lifting the curtain: Strategic visibility of human labour in AI-as-a-Service
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Artificial Intelligence-as-a-Service (AIaaS) empowers individuals and organisations to access AI on-demand, in either tailored or ‘off-the-shelf’ forms. However, institutional separation between development, training and deployment can lead to critical opacities, such as obscuring the level of human effort necessary to produce and train AI services. Information about how, where, and for whom AI services have been produced are valuable secrets, which vendors strategically disclose to clients depending on commercial interests. This article provides a critical analysis of how AIaaS vendors manipulate the visibility of human labour in AI production based on whether the vendor relies on paid or unpaid labour to fill interstitial gaps. Where vendors are able to occlude human labour in the organisational ‘backstage,’ such as in data preparation, validation or impersonation, they do so regularly, further contributing to ongoing techno-utopian narratives of AI hype. Yet, when vendors must co-produce the AI service with the client, such as through localised AI training, they must ‘lift the curtain’, resulting in a paradoxical situation of needing to both perpetuate dominant AI hype narratives while emphasising AI’s mundane limitations.
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Waldkirch, Matthias; Bucher, Eliane, Schou, Peter Kalum & Grünwald, Eduard
(2021)
Controlled by the algorithm, coached by the crowd–how HRM activities take shape on digital work platforms in the gig economy
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Schou, Peter Kalum; Bucher, Eliane & Waldkirch, Matthias
(2021)
Entrepreneurial learning in online communities
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Kampen Kristensen, Linn-Birgit
(2021)
Leveraging Blogger Influence in the Launch of Storytel
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Wilhelmsen, Tiril; Lekhal, Ratib, Alexandersen, Nina, Brandlistuen, Ragnhild Eek & Wang, Mari Vaage
(2021)
Children’s temperament moderates the long-term effects of pedagogical practices in ECEC on children’s externalising problems
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In this study, we explored how free play and scaffolding practices in Early Childhood Education and Care (ECEC) related to children’sexternalising problems both in ECEC and later in school.Furthermore, we aimed to reduce the knowledge gap of whether these relations depended on children’s differences in emotional temperament. We used structural equation modelling to analysedata from 7421 children from the Norwegian Mother, Father an dChild Cohort Study. Results indicated that more free playassociated with less externalising problems in ECEC for children ingeneral. For children with higher emotionality, more free playrelated to increased externalising problems in school. Scaffoldingin ECEC was not associated with externalising problems, butmoderated the longitudinal association of free play for children with higher emotionality. All children benefited from free play in ECEC for their concurrent mental health. However, for childrenwith higher emotionality, more free play in ECEC might be a riskfactor for reduced mental health in school, where there is lessfree play than in ECEC. More scaffolding in combination with freeplay in ECEC can reduce this risk. Further research should addressthe content of play and scaffolding practices in more detail.
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Wong, Sut I & van Gils, Suzanne
(2021)
Initiated and received task interdependence and distributed team performance: the mediating roles of different forms of role clarity
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Wong, Sut I; Bunjak, Aldijana, Černe, Matej & Fieseler, Christian
(2021)
Fostering Creative Performance of Platform Crowdworkers: The Digital Feedback Dilemma
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With crowdsourcing increasingly contributing to organizations’ innovative performance, it becomes more and more important for them to cultivate the creativity of their crowdsourcing communities. While digital feedback is the main, if not the only, two-way channel of communication between the platforms and the crowdworkers, little is yet known about how to use digital feedback to manage and foster the creative performance of crowdworkers. This study examines how the provision and nature of feedback, provided virtually through online interfaces, influence creative performance. We argue that the alleged positive relationship between the creative self-efficacy of crowdworkers and creative performance is conditional upon the joint effect of digital feedback valence and the degree to which crowdworkers focus on learning as achievement outcomes. We conducted a two-stage experimental study with 298 participants in a crowdsourcing setting. The results show that feedback provided in virtual settings, irrespective of whether the feedback is positive or negative, can be perceived as surveillance and thus hurt the creative performance of crowdworkers with high creative self-efficacy but low mastery goal orientation. However, the results also show that when receiving negative feedback, community members who have high creative self-efficacy and mastery goal orientation try harder in subsequent creative tasks. Accordingly, we advocate for nurturing platform cultures that emphasize both confidence in the contributor’s own competence and the abilities to learn and develop.
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Jarrahi, Mohammad Hossein; Newlands, Gemma Elisabeth Marjorie, Butler, Brian S., Savage, Saiph, Lutz, Christoph, Dunn, Michael & Sawyer, Steve
(2021)
Flexible work and personal digital infrastructures
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As flexible work arrangements such as remote working or digital nomadism are normalized, the structure of work, performance expectations, and employee-employer relationships fundamentally change, presenting both benefits and risks for workers. Currently,the design and management of ICT systems for work is still geared towards ‘standard’ organizational settings and traditional forms of work. However, Personal Digital Infrastructures (PDIs) emerge as alternative sociotechnical infrastructures that can help workers realize the opportunities of flexible work while avoiding challenges of precarious work. Building on extensive empirical work, we present PDIs as consumerized, connective, adaptive, and temporally hybrid systems which reflect and reinforce multiple dimensions of flexibility: spatial, temporal, organizational, and technological. We provide implications on how the design and management of ICT systems for work can be made more amenable to the needs of flexible workers.
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Berntzen, Marthe & Wong, Sut I
(2021)
Autonomous but interdependent: The roles of initiated and received task interdependence in distributed team coordination
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Buhmann, Alexander & Fieseler, Christian
(2021)
Tackling the Grand Challenge of Algorithmic Opacity Through Principled Robust Action
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Organizations increasingly delegate agency to artificial intelligence. However, such systems can yield unintended negative effects as they may produce biases against users or reinforce social injustices. What pronounces them as a unique grand challenge, however, are not their potentially problematic outcomes but their fluid design. Machine learning algorithms are continuously evolving; as a result, their functioning frequently remains opaque to humans. In this article, we apply recent work ontackling grand challenges though robust action to assess the potential and obstacles of managing the challenge of algorithmic opacity. We stress that although this approach is fruitful, it can begainfully complemented by a discussion regarding the accountability and legitimacy of solutions. In our discussion, we extend the robust action approach by linking it to a set of principles that can serve to evaluate organisational approaches of tackling grand challenges with respect to their ability to foster accountable outcomes under the intricate conditions of algorithmic opacity.
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Booth, Peter; Navarrete, Trilce & Ogundipe, Anne Christine Titilayo
(2021)
Museum open data ecosystems: a comparative study
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Jarrahi, Mohammad Hossein; Newlands, Gemma Elisabeth Marjorie, Lee, Min Kyung, Wolf, Christine, Kinder, Eliscia & Sutherland, Will
(2021)
Algorithmic management in a work context
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Talukdar, Nabanita & Yu, Shubin
(2021)
Breaking the psychological distance: the effect of immersive virtual reality on perceived novelty and user satisfaction
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Aroyo, Alexander; Solberg, Mads, Tamò-Larrieux, Aurelia, De Bruyne, Jan, Dheu, Orian, Fosch-Villaronga, Eduard, Gudkov, Aleksei, Hoch, Holly, Jones, Steve, Lutz, Christoph & Sætra, Henrik Skaug
(2021)
Overtrusting Robots: Setting a Research Agenda to Mitigate Overtrust in Automation
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There is increasing attention given to the concept of trustworthiness for artificial intelligence and robotics. However, trust is highly context-dependent, varies among cultures, and requires reflection on others’ trustworthiness, appraising whether there is enough evidence to conclude that these agents deserve to be trusted. Moreover, little research exists on what happens when too much trust is placed in robots and autonomous systems. Conceptual clarity and a shared framework for approaching overtrust are missing. In this contribution, we offer an overview of pressing topics in the context of overtrust and robots and autonomous systems. Our review mobilizes insights solicited from in-depth conversations from a multidisciplinary workshop on the subject of trust in human-robot interaction, held at a leading robotics conference in 2020. A broad range of participants brought in their expertise, allowing formulation of a forward-looking research agenda on overtrust and automation biases in robotics and autonomous systems. Key points include the need for multidisciplinary understandings that are situated in an eco-system perspective, the consideration of adjacent concepts such as deception and anthropomorphization, a connection to ongoing legal discussions through the topic of liability and a socially embedded understanding of overtrust in education and literacy matters. The article integrates diverse literature and provides a ground for common understanding for overtrust in the context of human-robot interaction.
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Ziegele, Daniel & Zerfass, Ansgar
(2021)
Stress resilience: researching a key competence for professionals in communication management
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Alm, Kristian & Guttormsen, David S.A.
(2021)
Enabling the Voices of Marginalized Groups of People in Theoretical Business Ethics Research
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Yu, Shubin & Hudders, Liselot
(2021)
Measurement invariance of the modified brand luxury index scale across gender, age and countries
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Macnamara, Jim; Lwin, May O., Hung-Baesecke, Flora & Zerfass, Ansgar
(2021)
Communication practice trends in Asia-Pacific: Focus on new technologies, but concerns about trust and ethics
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Larsen, Lotta Bjørklund & Brøgger, Benedicte
(2021)
Tax compliance dancing. The Importance of Time and Space in Taxing Multinational Corporations
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Van Trijp, Catharina Petronella Johanna; Lekhal, Ratib, Drugli, May Britt, Rydland, Veslemøy & Buøen, Elisabet Solheim
(2021)
Validation of the Leiden Inventory for the Child’s Well-Being in Daycare (LICW-D) Questionnaire in Norwegian Early Childhood Education and Care Centers
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The promotion of children’s development and well-being is a core concept in Early Childhood Education and Care (ECEC) quality frameworks. Yet, few validated instruments measuring young children’s well-being exist. This study examined the validity of The Leiden Inventory for the Child’s Well-being in Daycare (LICW-D) (De Schipper et al., 2004b) in a sample of toddlers (n = 1,472) attending ECEC centers in Norway, using confirmatory factor analysis. Factorial invariance across gender and concurrent validity were also investigated. Indicators of concurrent validity were problem behaviors and difficult temperament, as rated by professional caregivers. Results showed a marginally acceptable fit for the hypothesized one-factor model, when allowing the measurement error of four item pairs to be correlated. This slightly modified model showed satisfactory concurrent validity, and factorial invariance across gender was confirmed.
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Van Trijp, Catharina Petronella Johanna; Lekhal, Ratib, Drugli, May Britt, Rydland, Veslemøy, van Gils, Suzanne, Vermeer, Harriet J & Buøen, Elisabet Solheim
(2021)
The Association between Toddlers’ Temperament and Well-Being in Norwegian Early Childhood Education and Care, and the Moderating Effect of Center-Based Daycare Process Quality.
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Meurer, Madeleine; Waldkirch, Matthias, Schou, Peter Kalum, Bucher, Eliane & Burmeister-Lamp, Katrin
(2021)
Digital affordances: how entrepreneurs access support in online communities during the COVID-19 pandemic
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Røyseng, Sigrid
(2021)
Public art debates as boundary struggles