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Miguel, Cristina; Lutz, Christoph, Majetić, Filip, Perez Vega, Rodrigo & Sanchez-Razo, Miguel
(2023)
It's not All Shiny and Glamorous: Loneliness and Fear of Missing Out among Digital Nomads
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The term 'digital nomad' has gained popularity to describe professionals who work remotely from different locations facilitated by using information and communication technology. This study explores the interaction between digital nomadism and loneliness, digital nomads' coping mechanisms to fight loneliness (with a special focus on social media use), as well as the phenomenon of fear of missing out (FoMO). Digital nomads who often experience isolation may turn to the use of Facebook, WhatsApp, and Instagram to keep in contact with family and friends and other social media like Facebook groups, Slack, and MeetUp to meet new people. However, intensive use of social media can generate FoMO. By using 15 in-depth interviews, this paper aims to explore loneliness and FoMO as issues that might negatively intersect with digital nomads' wellbeing, thus spotlighting some of the hidden dark sides of digital nomadism that go too often unnoticed.
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Fieseler, Christian; Léa, Steinacker & Miriam, Meckel
(2022)
They want to break free?
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Booth, Peter & Røyseng, Sigrid
(2022)
Artists and Online Dissemination: An Analysis of Positions and Position-Takings
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Brockhaus, Jana & Zerfass, Ansgar
(2022)
Strengthening the role of communication departments: A framework for positioning communication departments at the top of and throughout organizations
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Yu, Anqi; Yu, Shubin & Liu, Huaming
(2022)
How a “China-made” label influences Chinese Youth's product evaluation: The priming effect of patriotic and nationalistic news
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Buhmann, Alexander
(2022)
Unpacking Joint Attributions of Cities and Nation States as Actors in Global Affairs
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Public diplomacy efforts of nation states and cities within these states inevitably develop alongside another, giving rise to joint attributions regarding these entities as actors in global affairs, though also potentially intensifying perceptions of their independent and even contradictory roles in international diplomacy. Variations in attributions of cities and states as more or less conjoint actors can be expected to affect both the visibility of key actors and the formation of attitudes and behaviours towards these actors in international affairs. In this essay I explore how and in what dimensions such variations can be expected to occur, applying recent thinking on the constitution of social actors to this emerging debate in public and city diplomacy scholarship and proposing a conceptual framework that distinguishes joint ‘selfhood’ and ‘actorhood’ as key dimensions of joint city/state attributions. The essay includes a discussion of the implications of this conceptualisation for public and city diplomacy.
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Buhmann, Alexander & Fieseler, Christian
(2022)
Deep Learning Meets Deep Democracy: Deliberative Governance and Responsible Innovation in Artificial Intelligence
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Responsible innovation in artificial intelligence (AI) calls for public deliberation: well-informed “deep democratic” debate that involves actors from the public, private, and civil society sectors in joint efforts to critically address the goals and means of AI. Adopting such an approach constitutes a challenge, however, due to the opacity of AI and strong knowledge boundaries between experts and citizens. This undermines trust in AI and undercuts key conditions for deliberation. We approach this challenge as a problem of situating the knowledge of actors from the AI industry within a deliberative system. We develop a new framework of responsibilities for AI innovation as well as a deliberative governance approach for enacting these responsibilities. In elucidating this approach, we show how actors from the AI industry can most effectively engage with experts and nonexperts in different social venues to facilitate well-informed judgments on opaque AI systems and thus effectuate their democratic governance.
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Olsen, Ragnhild Kristine; Olsen, Gunhild Ring & Røsok-Dahl, Heidi
(2022)
Unpacking Value Creation Dynamics in Journalism Education. A Covid-19 Case Study
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Nystad, Kathrin; Drugli, May Britt, Lydersen, Stian, Lekhal, Ratib & Buøen, Elisabet Solheim
(2022)
Change in toddlers' cortisol activity during a year in childcare. Associations with childcare quality, child temperament, well-being and maternal education.
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Grenness, Tor
(2022)
“If You Don’t Cheat, You Lose”: An Explorative Study of Business Students’ Perceptions of Cheating Behavior
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Røyseng, Sigrid; Henningsen, Erik & Vinge, John
(2022)
The moral outlooks of cultural workers in pandemic times
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Newlands, Gemma Elisabeth Marjorie
(2022)
“This isn't forever for me”: Perceived employability and migrant gig work in Norway and Sweden
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Gläser, Daniel; van Gils*, Suzanne & Van Quaquebeke, Niels
(2022)
With or Against Others? Pay-for-Performance Activates Aggressive Aspects of Competitiveness
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While paying employees for performance (PfP) has been shown to elicit increased
motivation by way of competitive processes, the present paper investigates whether the same competitive processes inherent in PfP can also encourage aggressiveness. We tested our hypothesis in three studies that conceptually build on each other: First, in a word completion experiment (N = 104), we find that PfP triggers the implicit activation of the fighting and defeating facets of competitiveness. Second, in a multi-source field study (N = 94), coworkers
reported more interpersonal deviance from colleagues when the latter received a
performance bonus than when they did not. In our final field study (N = 286), we tested the full model, assessing the effect of PfP and interpersonal deviance mediated by competitiveness: Employees with a bonus self-reported higher interpersonal deviance towards their co-workers, which was mediated by individual competitiveness. These findings underscore that PfP can entail powerful yet widely unstudied collateral effects
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Newlands, Gemma Elisabeth Marjorie
(2022)
Anthropotropism: Searching for Recognition in the Scandinavian Gig Economy
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Černe, Matej; Bunjak, Aldijana, Wong, Sut I & Moh'd, Shaima' Salem
(2022)
I'm creative and deserving! From self-rated creativity to creative recognition
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Alacovska, Ana; Bucher, Eliane & Fieseler, Christian
(2022)
A Relational Work Perspective on the Gig Economy: Doing Creative Work on Digital Labour Platforms
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Maier, Carmen Daniela; Frandsen, Finn & Johansen, Winni
(2022)
Understanding the arena of smoldering crises: a longitudinal study of discursive struggles after implementing a new IT health care platform
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Ciuchita, Robert; Medberg, Gustav, Penttinen, Valeria, Lutz, Christoph & Heinonen, Kristina
(2022)
Affordances Advancing User-Created Communication (UCC) in Service: Interactivity, Visibility, and Anonymity
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Purpose: Digital platform users not only consume but also produce communication related to their experiences. Although service research has explored users’ motivations to communicate and focused on outcomes such as electronic word-of-mouth (eWOM), it remains largely unexplored how users iteratively interact with communication artifacts and potentially create value for themselves, other users, and service providers. We thus introduce communicative affordances as a framework to advance user-created communication (UCC) in service.
Design/methodology/approach: Drawing from the literature in communication, service research, and interactive marketing, we introduce an affordance perspective on UCC in service.
Findings: We present three UCC affordances for the service context—interactivity, visibility, and anonymity—discuss opportunities and challenges for service providers associated with these affordances, and, finally, offer affordance-specific research questions and general recommendations for future research.
Research limitations/implications: By conceptualizing UCC in service from an affordances perspective, this paper moves beyond the traditional sender–receiver communication framework and emphasizes opportunities and challenges for service research and practice.
Practical implications: Instead of focusing separately on specific technologies or user behaviors, we recommend that service managers adopt a holistic perspective of user goals and motivations, use experiences, and platform design.
Originality: By conceptualizing UCC as an augmenting, dialogical process concerning users experiences, and by introducing communicative affordances as a framework to advance UCC in service, we offer an in-depth understanding of the diverse and ever-evolving landscape of communication in service.
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Olsen, Ragnhild Kristine; Solvoll, Mona K & Futsæter, Knut Arne
(2022)
Gatekeepers as Safekeepers—Mapping Audiences’ Attitudes towards News Media’s Editorial Oversight Functions during the COVID-19 Crisis
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Wong, Sut I; Solberg, Elizabeth & Traavik, Laura E. Mercer
(2022)
Individuals' fixed digital mindset, internal HRM alignment and feelings of helplessness in virtual teams
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Wong, Sut I
(2022)
Job Crafting Can Help Digital Gig Workers Build Resilience
Harvard Business Review.
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Gran, Anne-Britt & Gaustad, Terje
(2022)
Digitizing Cinemas – Comprehensive Intended and Unintended Consequences for Diversity
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This article concerns digitization of film distribution and exhibition in the entire cinema sector in Norway, its comprehensive consequences for diversity - seen from the perspective of cultural policy. The results of analyzing complete cinema statistics for three years (2008, 2013 and 2017) indicate that the digitization process “from film reels to film files” contributes to strengthened diversity in terms of repertoire, distribution and new audiences. For policy makers, cinema operators and researchers, the study presents positive intended and unintended consequences of digitizing the cinema sector. These positive consequences offer cinema operators new opportunities when it comes to repertoire diversity.
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Blyth, Dorothy; Jarrahi, Mohammad Hossein, Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie
(2022)
Self-branding strategies of online freelancers on Upwork
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Self-branding is crucial for online freelancers as they must constantly differentiate themselves from competitors on online labor platforms to ensure a viable stream of income. By analyzing 39 interviews with freelancers and clients on the online labor platform Upwork, we identify five key self-branding strategies: boosting a profile, showcasing skills, expanding presence, maintaining relationships with clients, and individualizing brand. These self-branding strategies are contextualized within Goffman's dramaturgical theory and through an affordances lens, showing immanent tensions. While online freelancers successfully leverage self-branding to improve their visibility on Upwork and beyond, the client perspective reveals a fine line between too little and too much self-branding. Online freelancers must brand themselves in visibility games when the game rules are largely opaque, riddled with uncertainty, and constantly evolving. We connect the findings to adjacent platform economy research and derive a self-branding as a performance framework.
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Nübold, Annika; van Gils, Suzanne & Zacher, Hannes
(2022)
Daily Work Role Stressors and Dark Triad States: Results of Two Diary Studies
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Organizational research on the dark triad has, so far, focused on individual differences in employees’ stable tendencies to act in manipulative, grandiose, or callous ways (i.e., dark triad traits). Research on momentary expressions of Machiavellianism, narcissism, and psychopathy (i.e., dark triad states) and the work situations that may trigger them is still in its infancy. Based on the conservation of resources theory, we hypothesized that daily role ambiguity and role conflict deplete employees’ daily self-control resources which, in turn, is related to the daily expression of dark triad states. To test our hypotheses, we conducted two daily diary studies across 5 and 10 workdays. Consistent with expectations, on days when employees experienced more role conflict than usual, they were more likely to express their darker side of personality. In contrast, hypotheses about the detrimental effects of daily role ambiguity and the mediating role of daily self-control depletion were not supported.
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Wong, Sut I; Berntzen, Marthe, Warner-Søderholm, Gillian & Giessner, Steffen Robert
(2022)
The negative impact of individual perceived isolation in distributed teams and its possible remedies
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Bracht, Eva M.; Barghi, Bita, Dumont, Kitty B., Edelmann, Charlotte M., Epitropaki, Olga, Fransen, Katrien, Giessner, Steffen R., Gleibs, Ilka H., Gonzalez, Roberto, Gonzalez, Ana Laguia, Lipponen, Jukka, Monzani, Lucas, Markovits, Yannis, Molero, Fernando, Leon, Juan A. Moriano, Neves, Pedro, Orosz, Gábor, Roland-Lévy, Christine, Schuh, Sebastian C., Sekiguchi, Tomoki, Song, Lynda Jiwen, Story, Joana, Boer, Diana, Stouten, Jeroen, Tatachari, Srinivasan, Valdenegro, Daniel, van Bunderen, Lisanne, Voros, Viktor, Wong, Sut I, Youssef, Farida, Zhang, Xin-an, Van Dick, Rolf, Haslam, S. Alexander, Kerschreiter, Rudolf, Lemoine, Jérémy E, Steffens, Niklas K., Akfirat, Serap Arslan & Avanzi, Lorenzo
(2022)
Innovation across cultures: Connecting leadership, identification, and creative behavior in organizations
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Xiao, Yi & Yu, Shubin
(2022)
Using Humor to Promote Social Distancing on Tiktok During the COVID-19 Pandemic
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Erlandsen, Margrethe Aaen; Harwiss, Hilde Elise Lytomt, Bjartveit, Steinar & Arnevik, Espen Kristian Ajo
(2022)
Ledelse mellom sterke ideologier og lillebrorkomplekser – en eksplorerende studie i tverrfaglig spesialisert rusbehandling
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Cuthbertson, Richard & Furseth, Peder Inge
(2022)
Digital services and competitive advantage: Strengthening the links between RBV, KBV, and innovation
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van Trijp, Catharina Petronella Johanna; Broekhuizen, Martine Louise, Moser, Thomas, Barata, M Clara & Aguiar, Cecília
(2022)
Parental perspectives on ECEC settings that foster child well-being: a comparison across nine European countries
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Parents play a vital role in identifying children’s needs for support and Early Childhood Education and Care (ECEC) features that support children’s well-being. This study examined parental perspectives on features of ECEC that foster young children’s well-being under and above the age of 3 years by interviewing 359 parents across nine European countries (England, Finland, Germany, Greece, Italy, the Netherlands, Norway, Poland, and Portugal). Results revealed that parental perspectives largely converged with quality features discussed in ECEC research. Process quality features were mentioned more frequently than structural features for all children 0- to 6-years-old in almost all countries. However, care-oriented features were mentioned more frequently for under 3 years, and educational-oriented features were mentioned more frequently for the older group. Regarding structural features, patterns of responses across the two age groups were similar in most countries. Age differences were not more pronounced in countries with a split governance system.
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Brockhaus, Jana; Buhmann, Alexander & Zerfass, Ansgar
(2022)
Digitalization in corporate communications: understanding the emergence and consequences of CommTech and digital infrastructure
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Babalola, Mayowa T.; Bal, Matthijs, Cho, Charles H., Garcia-Lorenzo, Lucia, Guedhami, Omrane, Liang, Hao, Shailer, Greg & van Gils, Suzanne
(2022)
Bringing Excitement to Empirical Business Ethics Research: Thoughts on the Future of Business Ethics
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Isaksson, Maria & Solvoll, Mona K
(2022)
The rhetoric of the Norwegian government and health authorities during the COVID-19 pandemic
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Yu, Shubin & Zhao, Luming
(2022)
Designing Emotions for Health Care Chatbots: Text-Based or Icon-Based Approach
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Jarrahi, Mohammad Hossein; Lutz, Christoph, Boyd, Karen, Østerlund, Carsten & Willis, Matthew
(2022)
Artificial intelligence in the work context
Journal of the Association for Information Science and Technology.
Doi:
10.1002/asi.24730
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Jarrahi, Mohammad Hossein; Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie
(2022)
Artificial Intelligence, Human Intelligence and Hybrid Intelligence Based on Mutual Augmentation
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There is little consensus on what artificial intelligence (AI) systems may or may not embrace. While this may point to multiplicity of interpretations and backgrounds, a lack of conceptual clarity could thwart development of a common ground around the concept among researchers, practitioners and users of AI and pave the way for misinterpretation and abuse of the concept. This article argues that one of the effective ways to delineate the concept of AI is to compare and contrast it with human intelligence. In doing so, the article broaches unique capabilities of humans and AI in relation to one another (human and machine tacit knowledge), as well as two types of AI systems: one that goes beyond human intelligence and one that is necessarily and inherently tied to it. It finally highlights how humans and AI can augment their capabilities and intelligence through synergistic human-AI interactions (i.e., human-augmented AI and augmented human intelligence), resulting in hybrid intelligence, and concludes with a future-looking research agenda.
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Solberg, Elizabeth; Adamska, Katarzyna, Wong, Sut I & Traavik, Laura E. Mercer
(2022)
When managers believe technological ability is fixed
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Sørensen, Rune Jørgen; Iversen, Jon Marius Vaag, From, Johan & Bonesrønning, Hans
(2022)
Parenting styles and school performance: evidence from second-generation immigrants in Norway
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Hoffmann, Christian Pieter & Lutz, Christoph
(2022)
The contextual role of privacy concerns in online political participation
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Research on online political participation highlights how online platforms may facilitate or encumber political participation. In this contribution, we add to existing research on digital inequalities in online political participation by focusing on privacy concerns as a critical construct. We follow a contextual understanding on online privacy and examine a variety of online political behaviours to differentiate the distinctive roles privacy concerns play in higher and lower-threshold forms of participation. Based on a survey of German Internet users, we find that social media use exerts a strong positive effect on political participation, especially lower-threshold forms of participation. As privacy concerns are spread quite evenly throughout the population, they contribute little to the socioeconomic stratification of online political participation. Privacy concerns relate positively to higher-threshold forms of political participation. We discuss how higher- and lower-threshold participation constitute distinct contexts for users' considerations of privacy risks.
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Yu, Shubin; Xiong, Ji (Jill) & Shen, Hao
(2022)
The rise of chatbots: The effect of using chatbot agents on consumers' responses to request rejection
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Aroyo, Alexander; Solberg, Mads, Tamò-Larrieux, Aurelia, De Bruyne, Jan, Dheu, Orian, Fosch-Villaronga, Eduard, Gudkov, Aleksei, Hoch, Holly, Jones, Steve, Lutz, Christoph & Sætra, Henrik Skaug
(2021)
Overtrusting Robots: Setting a Research Agenda to Mitigate Overtrust in Automation
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There is increasing attention given to the concept of trustworthiness for artificial intelligence and robotics. However, trust is highly context-dependent, varies among cultures, and requires reflection on others’ trustworthiness, appraising whether there is enough evidence to conclude that these agents deserve to be trusted. Moreover, little research exists on what happens when too much trust is placed in robots and autonomous systems. Conceptual clarity and a shared framework for approaching overtrust are missing. In this contribution, we offer an overview of pressing topics in the context of overtrust and robots and autonomous systems. Our review mobilizes insights solicited from in-depth conversations from a multidisciplinary workshop on the subject of trust in human-robot interaction, held at a leading robotics conference in 2020. A broad range of participants brought in their expertise, allowing formulation of a forward-looking research agenda on overtrust and automation biases in robotics and autonomous systems. Key points include the need for multidisciplinary understandings that are situated in an eco-system perspective, the consideration of adjacent concepts such as deception and anthropomorphization, a connection to ongoing legal discussions through the topic of liability and a socially embedded understanding of overtrust in education and literacy matters. The article integrates diverse literature and provides a ground for common understanding for overtrust in the context of human-robot interaction.
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Van Trijp, Catharina Petronella Johanna; Lekhal, Ratib, Drugli, May Britt, Rydland, Veslemøy, van Gils, Suzanne, Vermeer, Harriet J & Buøen, Elisabet Solheim
(2021)
The Association between Toddlers’ Temperament and Well-Being in Norwegian Early Childhood Education and Care, and the Moderating Effect of Center-Based Daycare Process Quality.
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Larsen, Lotta Bjørklund & Brøgger, Benedicte
(2021)
Tax compliance dancing. The Importance of Time and Space in Taxing Multinational Corporations
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Van Trijp, Catharina Petronella Johanna; Lekhal, Ratib, Drugli, May Britt, Rydland, Veslemøy & Buøen, Elisabet Solheim
(2021)
Validation of the Leiden Inventory for the Child’s Well-Being in Daycare (LICW-D) Questionnaire in Norwegian Early Childhood Education and Care Centers
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The promotion of children’s development and well-being is a core concept in Early Childhood Education and Care (ECEC) quality frameworks. Yet, few validated instruments measuring young children’s well-being exist. This study examined the validity of The Leiden Inventory for the Child’s Well-being in Daycare (LICW-D) (De Schipper et al., 2004b) in a sample of toddlers (n = 1,472) attending ECEC centers in Norway, using confirmatory factor analysis. Factorial invariance across gender and concurrent validity were also investigated. Indicators of concurrent validity were problem behaviors and difficult temperament, as rated by professional caregivers. Results showed a marginally acceptable fit for the hypothesized one-factor model, when allowing the measurement error of four item pairs to be correlated. This slightly modified model showed satisfactory concurrent validity, and factorial invariance across gender was confirmed.