Eric Breit

Aksnes, Siri Yde & Breit, Eric (2025)

Varieties of engagement: exploring the micro-practices of managers in employing disadvantaged jobseekers

Journal of Social Policy, , s. 1-21. Doi: https://doi.org/10.1017/S0047279425000030

Breit, Eric ; Aksnes, Siri Yde, Boselie, Paul & Harten, Jasmijn van (2025)

Conclusion

Shaping Inclusive Workplaces for Persons with Disabilities: A Management and HRM Practitioner Perspective, , s. 153-163. Doi: https://doi.org/10.1007/978-3-031-96315-5_12

Abstract This book offers inspiration and knowledge for promoting workplace inclusion for people with disabilities (PWD). The aim of the book has been to provide a practitioner-oriented (executive) teaching resource on this topic, thus placing managers and HRM professionals as practitioners at the heart of attention. While there is an increasing literature on workplace inclusion of PWD and other disadvantaged groups, the actions of managers and HRM practitioners is where new attention is needed. Hence, the overall goal of the book has been to make readers better understand the key ingredients for successful workplace inclusion, along with practical ideas for implementation and strategies to overcome potential challenges.

Aksnes, Siri Yde & Breit, Eric (2025)

Inclusive Leadership

Shaping Inclusive Workplaces for Persons with Disabilities: A Management and HRM Practitioner Perspective, , s. 55-55. Doi: https://doi.org/10.1007/978-3-031-96315-5_4

Abstract This chapter explores the concept of inclusive leadership and its critical role in promoting workplace inclusion for people with disabilities (PWD). Grounded in theories like optimal distinctiveness, leader-member exchange, and positive work relations, inclusive leadership balances employees’ needs for uniqueness and belonging while addressing organizational goals. The chapter identifies three practical approaches to inclusive leadership—vacancy, ability, and growth-oriented—and discusses the strengths and limitations of these approaches in balancing PWD’s needs for uniqueness and belonging and in inclusion work more broadly.

Breit, Eric ; Aksnes, Siri Yde, Boselie, Paul & Harten, Jasmijn van (2025)

Introduction

Shaping Inclusive Workplaces for Persons with Disabilities: A Management and HRM Practitioner Perspective, , s. 1-14. Doi: https://doi.org/10.1007/978-3-031-96315-5_1

Frøyland, Kjetil; Breit, Eric & Spjelkavik, Øystein (2025)

Engaged employers - engaged workplaces? Exploring workplace resistance to work inclusion of persons with disabilities (PwD)

Work : A journal of Prevention, Assesment and rehabilitation, Doi: https://doi.org/10.1177/10519815251335786

Berkel, Rik van & Breit, Eric (2025)

Organizational Practices and Their Outcomes for Employees with Disabilities: A Review and Synthesis of Quantitative Studies

Journal of occupational rehabilitation, Doi: https://doi.org/10.1007/s10926-025-10283-6

Breit, Eric; Bråthen, Magne & Sadeghi, Talieh (2025)

Distinctions between inclusive and non-inclusive companies for persons with disability: Exploring the impact of COM-B and HRM practices

Work : A journal of Prevention, Assesment and rehabilitation, 81(2) , s. 2651-2661. Doi: https://doi.org/10.1177/10519815251320275

Aksnes, Siri Yde & Breit, Eric (2025)

Varieties of engagement: exploring the micro-practices of managers in employing disadvantaged jobseekers

Journal of Social Policy, , s. 1-21. Doi: https://doi.org/10.1017/S0047279425000030

Breit, Eric ; Aksnes, Siri Yde, Boselie, Paul & Harten, Jasmijn van (2025)

Conclusion

Shaping Inclusive Workplaces for Persons with Disabilities: A Management and HRM Practitioner Perspective, , s. 153-163. Doi: https://doi.org/10.1007/978-3-031-96315-5_12

Abstract This book offers inspiration and knowledge for promoting workplace inclusion for people with disabilities (PWD). The aim of the book has been to provide a practitioner-oriented (executive) teaching resource on this topic, thus placing managers and HRM professionals as practitioners at the heart of attention. While there is an increasing literature on workplace inclusion of PWD and other disadvantaged groups, the actions of managers and HRM practitioners is where new attention is needed. Hence, the overall goal of the book has been to make readers better understand the key ingredients for successful workplace inclusion, along with practical ideas for implementation and strategies to overcome potential challenges.

Aksnes, Siri Yde & Breit, Eric (2025)

Inclusive Leadership

Shaping Inclusive Workplaces for Persons with Disabilities: A Management and HRM Practitioner Perspective, , s. 55-55. Doi: https://doi.org/10.1007/978-3-031-96315-5_4

Abstract This chapter explores the concept of inclusive leadership and its critical role in promoting workplace inclusion for people with disabilities (PWD). Grounded in theories like optimal distinctiveness, leader-member exchange, and positive work relations, inclusive leadership balances employees’ needs for uniqueness and belonging while addressing organizational goals. The chapter identifies three practical approaches to inclusive leadership—vacancy, ability, and growth-oriented—and discusses the strengths and limitations of these approaches in balancing PWD’s needs for uniqueness and belonging and in inclusion work more broadly.

Breit, Eric ; Aksnes, Siri Yde, Boselie, Paul & Harten, Jasmijn van (2025)

Introduction

Shaping Inclusive Workplaces for Persons with Disabilities: A Management and HRM Practitioner Perspective, , s. 1-14. Doi: https://doi.org/10.1007/978-3-031-96315-5_1

Aksnes, Siri Yde & Breit, Eric (2024)

Arbeidsinkludering fra et arbeidsgiverperspektiv – en kvalitativ studie av samarbeidsrelasjoner mellom støtteapparat og arbeidsgivere

Søkelys på arbeidslivet, 41(3) , s. 1-17. Doi: https://doi.org/10.18261/spa.41.3.1 - Full text in research archive

This article investigates employers’ experiences of collaborating with employment services when recruiting individuals with reduced work capacity. The study is based on qualitative interviews with 21 companies that have experience with the inclusion of this target group. We identify four main types of collaboration: unilateral, ad hoc, co-creation, and strategic. These differ from each other based on the proximity to the services and how proactive a role the companies themselves take with the services. The findings indicate that many companies take a significant initiative to ensure that the collaboration works according to the company’s own needs. Where collaboration is challenging, several managers take on the role of social workers and go to great lengths to succeed with inclusion. For employment services, the insights from this article are important to develop good and various types of collaboration depending on the needs of employers.

Andreassen, Tone Alm & Breit, Eric (2024)

Professional responses to exogenous change: the social work profession and the jurisdictional domain opened up by the Norwegian welfare-to-work reform

Nordic Social Work Research, 14(2) , s. 1-24. Doi: https://doi.org/10.1080/2156857X.2024.2310110

Andreassen, Tone Alm; Breit, Eric & Saltkjel, Therese (2024)

Providing individualized services under complex conditions: A configurational analysis of street-level organizations

Public Administration, , s. 1-26. Doi: https://doi.org/10.1111/padm.13035 - Full text in research archive

Individualized services are provided under complex conditions, as a variety of factors can affect the ability of a street-level organization to adapt its services to individual needs and circumstances. Especially challenging are tensions between the means of control and standardization following new public management (NPM) and post-NPM ideas of holistic and coordinated services. Through a fuzzy-set qualitative comparative analysis of Norwegian sector-spanning street-level organizations, we show three different configurations that can promote individualized services. These consist of variations of structural circumstances (size, service variety); organizational responses (goal coherence, cross working); and manager capacity (professional background, managerial orientation). Service individualization is not an outcome of the interaction between street-level workers and clients alone, but an outcome of street-level organizations and their managers' use of measures and competencies across service sectors, and of their capacity to develop a shared perception of goals and an organization that handles institutional complexity.

Berkel, Rik van & Breit, Eric Martin Alexander (2024)

Organizational Practices for the Inclusion of People with Disabilities. A Scoping Review

Journal of occupational rehabilitation, Doi: https://doi.org/10.1007/s10926-024-10228-5 - Full text in research archive

Purpose The purpose of the scoping review presented in this article is to map the state-of-the-art and development of empirical research of organizational practices designed to include people with disabilities. It contributes to debates on demand-side approaches in promoting the labour-market participation of people with disabilities. Methods A literature search took place in PsychINFO, Web of Science, Sociological Abstracts and Sociological Index. Articles included empirical studies published between 2000 and 2023. Results The search resulted in 10,535 unique articles of which 146 were included in the review. Organizational inclusion practices have received increasing attention in academic journals in a variety of research fields. In terms of content two groups of studies can be distinguished: hiring studies and studies focusing on organizational practices aimed at employees with disabilities. Hiring studies include studies analysing relationships between a large range of factors and actual hiring or intention to hire as well as studies of a more exploratory nature. Studies focusing on employees with disabilities look at outcomes of specific organizational practices; the conditions promoting their implementation; or explore practices in organizations employing people with disabilities. Discussion Based on the findings of the review three suggestions for future research are discussed: (i) internationally comparative studies; (ii) specific attention to small and medium sized enterprises in studies of inclusion; (iii) systematic reviews as follow-ups to scoping reviews.

Aksnes, Siri Yde & Breit, Eric (2024)

Arbeidsinkludering fra et arbeidsgiverperspektiv – en kvalitativ studie av samarbeidsrelasjoner mellom støtteapparat og arbeidsgivere

Søkelys på arbeidslivet, 41(3) , s. 1-17. Doi: https://doi.org/10.18261/spa.41.3.1 - Full text in research archive

This article investigates employers’ experiences of collaborating with employment services when recruiting individuals with reduced work capacity. The study is based on qualitative interviews with 21 companies that have experience with the inclusion of this target group. We identify four main types of collaboration: unilateral, ad hoc, co-creation, and strategic. These differ from each other based on the proximity to the services and how proactive a role the companies themselves take with the services. The findings indicate that many companies take a significant initiative to ensure that the collaboration works according to the company’s own needs. Where collaboration is challenging, several managers take on the role of social workers and go to great lengths to succeed with inclusion. For employment services, the insights from this article are important to develop good and various types of collaboration depending on the needs of employers.

Andreassen, Tone Alm & Breit, Eric (2024)

Professional responses to exogenous change: the social work profession and the jurisdictional domain opened up by the Norwegian welfare-to-work reform

Nordic Social Work Research, 14(2) , s. 1-24. Doi: https://doi.org/10.1080/2156857X.2024.2310110

Andreassen, Tone Alm; Breit, Eric & Saltkjel, Therese (2024)

Providing individualized services under complex conditions: A configurational analysis of street-level organizations

Public Administration, , s. 1-26. Doi: https://doi.org/10.1111/padm.13035 - Full text in research archive

Individualized services are provided under complex conditions, as a variety of factors can affect the ability of a street-level organization to adapt its services to individual needs and circumstances. Especially challenging are tensions between the means of control and standardization following new public management (NPM) and post-NPM ideas of holistic and coordinated services. Through a fuzzy-set qualitative comparative analysis of Norwegian sector-spanning street-level organizations, we show three different configurations that can promote individualized services. These consist of variations of structural circumstances (size, service variety); organizational responses (goal coherence, cross working); and manager capacity (professional background, managerial orientation). Service individualization is not an outcome of the interaction between street-level workers and clients alone, but an outcome of street-level organizations and their managers' use of measures and competencies across service sectors, and of their capacity to develop a shared perception of goals and an organization that handles institutional complexity.

Berkel, Rik van & Breit, Eric Martin Alexander (2024)

Organizational Practices for the Inclusion of People with Disabilities. A Scoping Review

Journal of occupational rehabilitation, Doi: https://doi.org/10.1007/s10926-024-10228-5 - Full text in research archive

Purpose The purpose of the scoping review presented in this article is to map the state-of-the-art and development of empirical research of organizational practices designed to include people with disabilities. It contributes to debates on demand-side approaches in promoting the labour-market participation of people with disabilities. Methods A literature search took place in PsychINFO, Web of Science, Sociological Abstracts and Sociological Index. Articles included empirical studies published between 2000 and 2023. Results The search resulted in 10,535 unique articles of which 146 were included in the review. Organizational inclusion practices have received increasing attention in academic journals in a variety of research fields. In terms of content two groups of studies can be distinguished: hiring studies and studies focusing on organizational practices aimed at employees with disabilities. Hiring studies include studies analysing relationships between a large range of factors and actual hiring or intention to hire as well as studies of a more exploratory nature. Studies focusing on employees with disabilities look at outcomes of specific organizational practices; the conditions promoting their implementation; or explore practices in organizations employing people with disabilities. Discussion Based on the findings of the review three suggestions for future research are discussed: (i) internationally comparative studies; (ii) specific attention to small and medium sized enterprises in studies of inclusion; (iii) systematic reviews as follow-ups to scoping reviews.

Rønningstad, Chris; Andreassen, Tone Alm, Breit, Eric & Minas, Renate (2023)

Reform Pathways for Integrating Employment Assistance to Marginalised Groups

The Oxford Handbook of governance and public management for social policy,

Kennedy, Mari-Rose; Deans, Zuzana, Ampollini, Ilaria, Breit, Eric Martin Alexander, Bucchi, Massimiano, Seppel, Külliki, Vie, Knut Jørgen & Meulen, Ruud Ter (2023)

“It is Very Difficult for us to Separate Ourselves from this System”: Views of European Researchers, Research Managers, Administrators and Governance Advisors on Structural and Institutional Influences on Research Integrity

Journal of Academic Ethics, 21, s. 471-495. Doi: https://doi.org/10.1007/s10805-022-09469-x - Full text in research archive

Research integrity is fundamental to the validity and reliability of scientific findings, and for ethical conduct of research. As part of PRINTEGER (Promoting Integrity as an Integral Dimension of Excellence in Research), this study explores the views of researchers, research managers, administrators, and governance advisors in Estonia, Italy, Norway and UK, focusing specifically on their understanding of institutional and organisational influences on research integrity. A total of 16 focus groups were conducted. Thematic analysis of the data revealed that competition is pervasive and appeared in most themes relating to integrity. The structural frameworks for research such as funding, evaluation and publication were thought to both protect and, more commonly, undermine integrity. In addition, institutional systems, including workload and research governance, shaped participants’ day-to-day work environment, also affecting research integrity. Participants also provided ideas for promoting research integrity, including training, and creating conditions that would be supportive of research integrity. These findings support a shift away from individual blame and towards the need for structural and institutional changes, including organisations in the wider research environment, for example funding bodies and publishing companies.

Rønningstad, Chris; Andreassen, Tone Alm, Breit, Eric & Minas, Renate (2023)

Reform Pathways for Integrating Employment Assistance to Marginalised Groups

The Oxford Handbook of governance and public management for social policy,

Kennedy, Mari-Rose; Deans, Zuzana, Ampollini, Ilaria, Breit, Eric Martin Alexander, Bucchi, Massimiano, Seppel, Külliki, Vie, Knut Jørgen & Meulen, Ruud Ter (2023)

“It is Very Difficult for us to Separate Ourselves from this System”: Views of European Researchers, Research Managers, Administrators and Governance Advisors on Structural and Institutional Influences on Research Integrity

Journal of Academic Ethics, 21, s. 471-495. Doi: https://doi.org/10.1007/s10805-022-09469-x - Full text in research archive

Research integrity is fundamental to the validity and reliability of scientific findings, and for ethical conduct of research. As part of PRINTEGER (Promoting Integrity as an Integral Dimension of Excellence in Research), this study explores the views of researchers, research managers, administrators, and governance advisors in Estonia, Italy, Norway and UK, focusing specifically on their understanding of institutional and organisational influences on research integrity. A total of 16 focus groups were conducted. Thematic analysis of the data revealed that competition is pervasive and appeared in most themes relating to integrity. The structural frameworks for research such as funding, evaluation and publication were thought to both protect and, more commonly, undermine integrity. In addition, institutional systems, including workload and research governance, shaped participants’ day-to-day work environment, also affecting research integrity. Participants also provided ideas for promoting research integrity, including training, and creating conditions that would be supportive of research integrity. These findings support a shift away from individual blame and towards the need for structural and institutional changes, including organisations in the wider research environment, for example funding bodies and publishing companies.

Klemsdal, Lars; Andreassen, Tone Alm & Breit, Eric Martin Alexander (2022)

Resisting or Facilitating Change? How Street-Level Managers’ SituationalWork Contributes to the Implementation of Public Reforms

Journal of Public Administration Research and Theory (JPART), 32(4) , s. 736-749. Doi: https://doi.org/10.1093/jopart/muac004 - Full text in research archive

Managers of street-level organizations play an important role in the successful implementation of public reforms. A prevailing view within the public administration literature is that this work involves the adaptation between reforms and local contexts, where divergence is viewed as a form of resistance to change. The paper challenges this prevalent reform-centric view by introducing a situation-centric perspective and coining the concept of situational work as a significant form of managerial work during implementation. Situational work encompasses managerial actions that ensure functional and well-ordered service delivery in local street-level organizations by accomodating everyday situational contingencies, including reform objectives, but also the interests and expectations of workers, clients, and local service partners. The concept of situational work, then, broadens the recognized scope of managerial activities that contribute to successful reform implementation, reconceptualizing divergence from reform design as constructive rather than as resistance to change. The paper draws on an extensive multi-wave study of a major organizational reform in Norway, based on observations of meetings as well as qualitative interviews of managers, union representatives, frontline workers and collaborating partners in six welfare service offices at three points in time (altogether 23 observation sessions and 173 interviews).

Andreassen, Tone Alm; Breit, Eric & Saltkjel, Therese (2022)

Inkludering, antidiskriminering eller aktivering: Hvordan politikk for økt arbeidslivsdeltakelse studeres fra ulike forskningstradisjoner

Samhandling og inkludering i arbeidslivet, , s. 41-71.

Aksnes, Siri Yde & Breit, Eric Martin Alexander (2022)

Integrerte tjenester med sosiale entreprenører? Erfaringer fra samarbeid mellom sosiale entreprenører og Nav

Samhandling og inkludering i arbeidslivet, , s. 266-288.

Breit, Eric Martin Alexander; Andreassen, Tone Alm & Fossestøl, Knut (2022)

Development of hybrid professionalism: street-level managers’ work and the enabling conditions of public reform

Public Management Review, Doi: https://doi.org/10.1080/14719037.2022.2095004 - Full text in research archive

This paper examines the role of street-level managers in the development of hybrid professionalism. Based on a longitudinal analysis of an organizational reform, we highlight the work of street-level managers in promoting a hybrid ‘social work-like’ professionalism to reconcile social work professionalism with managerial bureaucracy. We highlight four managerial activities – organizational design, discursive reconstruction, R&D project mobilization and legitimization in reform documents – and connect these to enabling and constraining conditions in the reform. Overall, we found that the development of hybrid professionalism is contingent on enabling reform conditions providing material and discursive resources that proactive managers can employ to transform professionalism.

Klemsdal, Lars; Andreassen, Tone Alm & Breit, Eric Martin Alexander (2022)

Resisting or Facilitating Change? How Street-Level Managers’ SituationalWork Contributes to the Implementation of Public Reforms

Journal of Public Administration Research and Theory (JPART), 32(4) , s. 736-749. Doi: https://doi.org/10.1093/jopart/muac004 - Full text in research archive

Managers of street-level organizations play an important role in the successful implementation of public reforms. A prevailing view within the public administration literature is that this work involves the adaptation between reforms and local contexts, where divergence is viewed as a form of resistance to change. The paper challenges this prevalent reform-centric view by introducing a situation-centric perspective and coining the concept of situational work as a significant form of managerial work during implementation. Situational work encompasses managerial actions that ensure functional and well-ordered service delivery in local street-level organizations by accomodating everyday situational contingencies, including reform objectives, but also the interests and expectations of workers, clients, and local service partners. The concept of situational work, then, broadens the recognized scope of managerial activities that contribute to successful reform implementation, reconceptualizing divergence from reform design as constructive rather than as resistance to change. The paper draws on an extensive multi-wave study of a major organizational reform in Norway, based on observations of meetings as well as qualitative interviews of managers, union representatives, frontline workers and collaborating partners in six welfare service offices at three points in time (altogether 23 observation sessions and 173 interviews).

Andreassen, Tone Alm; Breit, Eric & Saltkjel, Therese (2022)

Inkludering, antidiskriminering eller aktivering: Hvordan politikk for økt arbeidslivsdeltakelse studeres fra ulike forskningstradisjoner

Samhandling og inkludering i arbeidslivet, , s. 41-71.

Aksnes, Siri Yde & Breit, Eric Martin Alexander (2022)

Integrerte tjenester med sosiale entreprenører? Erfaringer fra samarbeid mellom sosiale entreprenører og Nav

Samhandling og inkludering i arbeidslivet, , s. 266-288.

Breit, Eric Martin Alexander; Andreassen, Tone Alm & Fossestøl, Knut (2022)

Development of hybrid professionalism: street-level managers’ work and the enabling conditions of public reform

Public Management Review, Doi: https://doi.org/10.1080/14719037.2022.2095004 - Full text in research archive

This paper examines the role of street-level managers in the development of hybrid professionalism. Based on a longitudinal analysis of an organizational reform, we highlight the work of street-level managers in promoting a hybrid ‘social work-like’ professionalism to reconcile social work professionalism with managerial bureaucracy. We highlight four managerial activities – organizational design, discursive reconstruction, R&D project mobilization and legitimization in reform documents – and connect these to enabling and constraining conditions in the reform. Overall, we found that the development of hybrid professionalism is contingent on enabling reform conditions providing material and discursive resources that proactive managers can employ to transform professionalism.

Røhnebæk, Maria & Breit, Eric Martin Alexander (2021)

‘Damned if you do and damned if you don’t’: a framework for examining double binds in public service organizations

Public Management Review, , s. 1-23. Doi: https://doi.org/10.1080/14719037.2021.1882542 - Full text in research archive

A key challenge for contemporary public service organizations is the requirement to incorporate different, at times conflicting, demands into their operations. Such demands and the organizational challenges they impose have been described in theories of institutional complexity, organizational paradox(es) and conflicting public values. In this paper, we complement these existing theories by developing an analytical framework based on the ‘double bind’ theory. The framework enables understandings of conflicting demands stemming from double communication and elusive mixed messages. We demonstrate the usefulness of the double bind framework by examining the Norwegian Labour and Welfare Administration.

Breit, Eric Martin Alexander & Andreassen, Tone Alm (2021)

Organisatoriske blikk på samarbeid i velferdstjenester

Tidsskrift for velferdsforskning, 24(1) , s. 7-20. Doi: https://doi.org/10.18261/issn.2464-3076-2021-01-02 - Full text in research archive

Til tross for at samarbeid innebærer organisering, utføres i organisasjoner og utgjør et organisatorisk virkemiddel for myndighetene, benyttes organisasjonsteoretiske begrepsapparat sjelden for å forstå og analysere samarbeid i velferdstjenestene. I denne artikkelen argumenterer vi for at teoriutvikling eller teoriutdyping er nødvendig for å utvikle forståelsen av samarbeid på tvers av ulik empirisk forskning og forskningstradisjoner, og i særlig grad for nytten av organisasjonsteori i dette henseendet. Vi gjør dette ved å beskrive et rammeverk bestående av seks ulike organisatoriske ‘blikk’ på samarbeid: mikroblikket, mesoblikket, makroblikket, det vide blikket, det lange blikket og det dype blikket. Innenfor hvert blikk beskriver vi utvalgte organisasjonsteoretiske perspektiver og hvordan de kan anvendes i studier av samarbeid i velferdstjenestene.

Bakkeli, Vidar & Breit, Eric Martin Alexander (2021)

From “what works” to “making it work”: A practice perspective on evidence-based standardization in frontline service organizations

Social Policy & Administration, Doi: https://doi.org/10.1111/spol.12757

Evidence-based standards are becoming increasingly influential in frontline services connected to labor market inclusion of vulnerable citizens. To increase our understanding of standardization in such public service delivery, this study draws on interviews and ethnographic fieldwork from two frontline offices in the Norwegian Labour and Welfare Administration (2017–2018) that use the evidence-based Individual Placement and Support (IPS) standard. Adopting a theoretical perspective of organizational practices, the study highlights two distinct approaches to practicing IPS in the frontline organizations: as a “practice shift” in one organization (i.e., creating and legitimizing radically new service practices involving closer collaboration with employers) and as a “practice revival” in the other (i.e., reinstating more traditional service practices involving a holistic client orientation). Each approach relates to a specific constellation of recruitment practices, dynamics between frontline supervisors and staff, and team integration. The study contributes to the literature in two ways. First, it shows the underlying flexibility embedded in standardization and how standards may be implemented and adapted in ways that may either promote more radical change or revive traditional practices. Second, it nuances positions in the literature on the impact of standards on professional service work. On this basis, the study suggests broadening the attention in research on evidence-based standards in public service delivery from discussions of “what works” to understanding the broader organizational dynamics involved in “making it work.”

Røhnebæk, Maria & Breit, Eric Martin Alexander (2021)

‘Damned if you do and damned if you don’t’: a framework for examining double binds in public service organizations

Public Management Review, , s. 1-23. Doi: https://doi.org/10.1080/14719037.2021.1882542 - Full text in research archive

A key challenge for contemporary public service organizations is the requirement to incorporate different, at times conflicting, demands into their operations. Such demands and the organizational challenges they impose have been described in theories of institutional complexity, organizational paradox(es) and conflicting public values. In this paper, we complement these existing theories by developing an analytical framework based on the ‘double bind’ theory. The framework enables understandings of conflicting demands stemming from double communication and elusive mixed messages. We demonstrate the usefulness of the double bind framework by examining the Norwegian Labour and Welfare Administration.

Breit, Eric Martin Alexander & Andreassen, Tone Alm (2021)

Organisatoriske blikk på samarbeid i velferdstjenester

Tidsskrift for velferdsforskning, 24(1) , s. 7-20. Doi: https://doi.org/10.18261/issn.2464-3076-2021-01-02 - Full text in research archive

Til tross for at samarbeid innebærer organisering, utføres i organisasjoner og utgjør et organisatorisk virkemiddel for myndighetene, benyttes organisasjonsteoretiske begrepsapparat sjelden for å forstå og analysere samarbeid i velferdstjenestene. I denne artikkelen argumenterer vi for at teoriutvikling eller teoriutdyping er nødvendig for å utvikle forståelsen av samarbeid på tvers av ulik empirisk forskning og forskningstradisjoner, og i særlig grad for nytten av organisasjonsteori i dette henseendet. Vi gjør dette ved å beskrive et rammeverk bestående av seks ulike organisatoriske ‘blikk’ på samarbeid: mikroblikket, mesoblikket, makroblikket, det vide blikket, det lange blikket og det dype blikket. Innenfor hvert blikk beskriver vi utvalgte organisasjonsteoretiske perspektiver og hvordan de kan anvendes i studier av samarbeid i velferdstjenestene.

Bakkeli, Vidar & Breit, Eric Martin Alexander (2021)

From “what works” to “making it work”: A practice perspective on evidence-based standardization in frontline service organizations

Social Policy & Administration, Doi: https://doi.org/10.1111/spol.12757

Evidence-based standards are becoming increasingly influential in frontline services connected to labor market inclusion of vulnerable citizens. To increase our understanding of standardization in such public service delivery, this study draws on interviews and ethnographic fieldwork from two frontline offices in the Norwegian Labour and Welfare Administration (2017–2018) that use the evidence-based Individual Placement and Support (IPS) standard. Adopting a theoretical perspective of organizational practices, the study highlights two distinct approaches to practicing IPS in the frontline organizations: as a “practice shift” in one organization (i.e., creating and legitimizing radically new service practices involving closer collaboration with employers) and as a “practice revival” in the other (i.e., reinstating more traditional service practices involving a holistic client orientation). Each approach relates to a specific constellation of recruitment practices, dynamics between frontline supervisors and staff, and team integration. The study contributes to the literature in two ways. First, it shows the underlying flexibility embedded in standardization and how standards may be implemented and adapted in ways that may either promote more radical change or revive traditional practices. Second, it nuances positions in the literature on the impact of standards on professional service work. On this basis, the study suggests broadening the attention in research on evidence-based standards in public service delivery from discussions of “what works” to understanding the broader organizational dynamics involved in “making it work.”

Horbach, Serge; Breit, Eric, Halffman, Willem & Mamelund, Svenn-Erik (2020)

On the willingness to and consequences of reporting research misconduct: The role of power relations

Science and Engineering Ethics, 26 Doi: https://doi.org/10.1007/s11948-020-00202-8

While attention to research integrity has been growing over the past decades, the processes of signalling and denouncing cases of research misconduct remain largely unstudied. In this article, we develop a theoretically and empirically informed under-standing of the causes and consequences of reporting research misconduct in terms of power relations. We study the reporting process based on a multinational survey at eight European universities (N = 1126). Using qualitative data that witnesses of research misconduct or of questionable research practices provided, we aim to exam-ine actors’ rationales for reporting and not reporting misconduct, how they report it and the perceived consequences of reporting. In particular we study how research seniority, the temporality of work appointments, and gender could impact the likeli-hood of cases being reported and of reporting leading to constructive organisational changes. Our findings suggest that these aspects of power relations play a role in the reporting of research misconduct. Our analysis contributes to a better understanding of research misconduct in an academic context. Specifically, we elucidate the pro-cesses that affect researchers’ ability and willingness to report research misconduct, and the likelihood of universities taking action. Based on our findings, we outline specific propositions that future research can test as well as provide recommenda-tions for policy improvement.

Breit, Eric Martin Alexander; Egeland, Cathrine, Løberg, Ida Bring & Røhnebæk, Maria (2020)

Digital coping: How frontline workers cope with digital service encounters

Social Policy & Administration, , s. 1-15. Doi: https://doi.org/10.1111/spol.12664

This article addresses how frontline workers cope when dealing with digitally mediated service encounters. It draws on a qualitative study of frontline workers’ experiences in an increasingly digitalised work environment in the context of employment assistance services. The material shows that digitalising service encounters leads to two overall types of change for frontline employees, and the article explores related coping responses. First, the technology leads to an increased availability of the frontline workers to the clients. This is coped with by handing over, or ‘outsourcing’, responsibilities to clients through digital platforms, and by reducing what is experienced as ‘noise’ related to incoming enquiries. Second, the technology leads to increased transparency of the service interactions, which is coped with by being careful about the content of client communications. The analysis of these changes and their related coping responses contributes to the research on digital public service encounters and highlights avenues for empirical studies and theoretical development within a topical, yet little studied, field.

Andreassen, Tone Alm; Breit, Eric & Saltkjel, Therese (2020)

Research approaches to networked employment services: A systematic review

Social Policy & Administration, Doi: https://doi.org/10.1111/spol.12597

Research on networked services aimed at the (re)employment of groups marginalised from the labour market has gained momentum in different scholarly traditions (e.g., public administration, healthcare and social policy), but the topic remains somewhat fragmented. In this paper, we systematise and synthesise this research with the aim of outlining distinct research approaches, facilitating increased cross-disciplinary understandings and promoting interdisciplinary research. Based on a systematic review of the literature (1990–2018, n = 273), we highlight four dominant research approaches: rehabilitation, disability, welfare and governance. We show that these research approaches involve distinct conceptualisations of labour market inclusion, networked services and the target groups. Nevertheless, the research approaches also apply similar terms and concepts (e.g., partnership, collaboration) but with different (more or less implicit) connotations, which lead to fragmentation. We do not suggest that there be a unified use of concepts across traditions; however, we argue for the necessity of increased awareness of the similarities and differences between these research traditions in order to increase understanding of the networked employment services available to marginalised groups.

Horbach, Serge; Breit, Eric, Halffman, Willem & Mamelund, Svenn-Erik (2020)

On the willingness to and consequences of reporting research misconduct: The role of power relations

Science and Engineering Ethics, 26 Doi: https://doi.org/10.1007/s11948-020-00202-8

While attention to research integrity has been growing over the past decades, the processes of signalling and denouncing cases of research misconduct remain largely unstudied. In this article, we develop a theoretically and empirically informed under-standing of the causes and consequences of reporting research misconduct in terms of power relations. We study the reporting process based on a multinational survey at eight European universities (N = 1126). Using qualitative data that witnesses of research misconduct or of questionable research practices provided, we aim to exam-ine actors’ rationales for reporting and not reporting misconduct, how they report it and the perceived consequences of reporting. In particular we study how research seniority, the temporality of work appointments, and gender could impact the likeli-hood of cases being reported and of reporting leading to constructive organisational changes. Our findings suggest that these aspects of power relations play a role in the reporting of research misconduct. Our analysis contributes to a better understanding of research misconduct in an academic context. Specifically, we elucidate the pro-cesses that affect researchers’ ability and willingness to report research misconduct, and the likelihood of universities taking action. Based on our findings, we outline specific propositions that future research can test as well as provide recommenda-tions for policy improvement.

Breit, Eric Martin Alexander; Egeland, Cathrine, Løberg, Ida Bring & Røhnebæk, Maria (2020)

Digital coping: How frontline workers cope with digital service encounters

Social Policy & Administration, , s. 1-15. Doi: https://doi.org/10.1111/spol.12664

This article addresses how frontline workers cope when dealing with digitally mediated service encounters. It draws on a qualitative study of frontline workers’ experiences in an increasingly digitalised work environment in the context of employment assistance services. The material shows that digitalising service encounters leads to two overall types of change for frontline employees, and the article explores related coping responses. First, the technology leads to an increased availability of the frontline workers to the clients. This is coped with by handing over, or ‘outsourcing’, responsibilities to clients through digital platforms, and by reducing what is experienced as ‘noise’ related to incoming enquiries. Second, the technology leads to increased transparency of the service interactions, which is coped with by being careful about the content of client communications. The analysis of these changes and their related coping responses contributes to the research on digital public service encounters and highlights avenues for empirical studies and theoretical development within a topical, yet little studied, field.

Andreassen, Tone Alm; Breit, Eric & Saltkjel, Therese (2020)

Research approaches to networked employment services: A systematic review

Social Policy & Administration, Doi: https://doi.org/10.1111/spol.12597

Research on networked services aimed at the (re)employment of groups marginalised from the labour market has gained momentum in different scholarly traditions (e.g., public administration, healthcare and social policy), but the topic remains somewhat fragmented. In this paper, we systematise and synthesise this research with the aim of outlining distinct research approaches, facilitating increased cross-disciplinary understandings and promoting interdisciplinary research. Based on a systematic review of the literature (1990–2018, n = 273), we highlight four dominant research approaches: rehabilitation, disability, welfare and governance. We show that these research approaches involve distinct conceptualisations of labour market inclusion, networked services and the target groups. Nevertheless, the research approaches also apply similar terms and concepts (e.g., partnership, collaboration) but with different (more or less implicit) connotations, which lead to fragmentation. We do not suggest that there be a unified use of concepts across traditions; however, we argue for the necessity of increased awareness of the similarities and differences between these research traditions in order to increase understanding of the networked employment services available to marginalised groups.

Breit, Eric; Fossestøl, Knut & Pedersen, Eirin (2019)

Kunnskapsbasert praksis innenfor en samstyringsmodell En analyse av satsingen «Praksis- og kunnskapsutvikling i Nav-kontor»

Tidsskrift for velferdsforskning, 22(3) , s. 184-197. Doi: https://doi.org/10.18261/issn.2464-3076-2019-03-01

In this article, we discuss the challenges of developing knowledge-based practice within a network governance model, i.e. whereone’s activities dependon collaboration with others. We do this through ananalysis of the initiative «Practice and knowledge development in NAV offices», which was initiated to stimulate local service development in cooperation between NAV (i.e. the Norwegian Labour and Welfare Administration), users, researchers, and universities. We find significant tensions between the institutional actors involved, and point to three different knowledge conceptualisations that have affected the implementation and outcomes of the initiative: (a) an open knowledge conceptualisation in the ministry, based on cooperation, local initiatives and national coordination; (b) a targeted knowledge conceptualisation in the directorate, which has prioritized the development, testing and dissemination of evidence based interventions; and (c) a dispersed knowledge conceptualisation in the university sector, where parts of the sector emphasise the need for dialogue and reflection, while others operate with more theoretical and evidence-based understandings. The experiences from this study show that the development of knowledge-based practice can be a controversial issue, and that different views of knowledge challenge central elements of network governance, such as dialogue and collaboration.

Breit, Eric; Egeland, Cathrine & Løberg, Ida Bring (2019)

Cyborg bureaucracy: Frontline work in digitalized labor and welfare services

Big Data: Promise, Application and Pitfalls, Doi: https://doi.org/10.4337/9781788112352.00012

Breit, Eric (2019)

Digitalisering

Trygd i aktiveringens tid, , s. 311-324.

Horbach, Serge; Breit, Eric & Mamelund, Svenn-Erik (2019)

Organisational responses to alleged scientific misconduct: Sensemaking, sensegiving and sensehiding

Science and Public Policy, 46(3) , s. 415-429. Doi: https://doi.org/10.1093/scipol/scy068

While a substantive literature has emerged on the prevalence, causes, and consequences of scientific misconduct, little is known about the organisational perspective in cases of (alleged) misconduct. We address this knowledge gap by employing a comparative case study approach to describe and assess the handling of four cases of alleged misconduct by their university, respectively in the Netherlands and Norway. We propose a theoretical model that explains how organisational responses to misconduct emerge and evolve as iterations of the processes of sensemaking, sensegiving, and sensehiding. In addition, we link these iterations to a set of background premises that nurture the organisational responses and to the responses’ outcomes and consequences. We conclude that several aspects of the organisational responses hinder effective learning processes within organisations and their members. Our analysis provides fruitful heuristics for organisations to reflect on, or plan their response strategies to allow for optimal learning.

Breit, Eric; Fossestøl, Knut & Pedersen, Eirin (2019)

Kunnskapsbasert praksis innenfor en samstyringsmodell En analyse av satsingen «Praksis- og kunnskapsutvikling i Nav-kontor»

Tidsskrift for velferdsforskning, 22(3) , s. 184-197. Doi: https://doi.org/10.18261/issn.2464-3076-2019-03-01

In this article, we discuss the challenges of developing knowledge-based practice within a network governance model, i.e. whereone’s activities dependon collaboration with others. We do this through ananalysis of the initiative «Practice and knowledge development in NAV offices», which was initiated to stimulate local service development in cooperation between NAV (i.e. the Norwegian Labour and Welfare Administration), users, researchers, and universities. We find significant tensions between the institutional actors involved, and point to three different knowledge conceptualisations that have affected the implementation and outcomes of the initiative: (a) an open knowledge conceptualisation in the ministry, based on cooperation, local initiatives and national coordination; (b) a targeted knowledge conceptualisation in the directorate, which has prioritized the development, testing and dissemination of evidence based interventions; and (c) a dispersed knowledge conceptualisation in the university sector, where parts of the sector emphasise the need for dialogue and reflection, while others operate with more theoretical and evidence-based understandings. The experiences from this study show that the development of knowledge-based practice can be a controversial issue, and that different views of knowledge challenge central elements of network governance, such as dialogue and collaboration.

Breit, Eric; Egeland, Cathrine & Løberg, Ida Bring (2019)

Cyborg bureaucracy: Frontline work in digitalized labor and welfare services

Big Data: Promise, Application and Pitfalls, Doi: https://doi.org/10.4337/9781788112352.00012

Breit, Eric (2019)

Digitalisering

Trygd i aktiveringens tid, , s. 311-324.

Horbach, Serge; Breit, Eric & Mamelund, Svenn-Erik (2019)

Organisational responses to alleged scientific misconduct: Sensemaking, sensegiving and sensehiding

Science and Public Policy, 46(3) , s. 415-429. Doi: https://doi.org/10.1093/scipol/scy068

While a substantive literature has emerged on the prevalence, causes, and consequences of scientific misconduct, little is known about the organisational perspective in cases of (alleged) misconduct. We address this knowledge gap by employing a comparative case study approach to describe and assess the handling of four cases of alleged misconduct by their university, respectively in the Netherlands and Norway. We propose a theoretical model that explains how organisational responses to misconduct emerge and evolve as iterations of the processes of sensemaking, sensegiving, and sensehiding. In addition, we link these iterations to a set of background premises that nurture the organisational responses and to the responses’ outcomes and consequences. We conclude that several aspects of the organisational responses hinder effective learning processes within organisations and their members. Our analysis provides fruitful heuristics for organisations to reflect on, or plan their response strategies to allow for optimal learning.

Breit, Eric; Fossestøl, Knut & Pedersen, Eirin (2018)

A knowledge hierarchy in labour and welfare services? Evidence-based and practice-based knowledge in frontline service innovation

International Social Security Review, 71(4) , s. 13-32. Doi: https://doi.org/10.1111/issr.12187

Although policy-makers and scholars have directed increasing attention towards collaborative innovation and knowledge development between frontline agencies and workers and other stakeholders such as citizens and researchers, empirical research has not focused on the (varying) assessment of collaborators regarding what knowledge would be ‘appropriate’ to develop. In this paper, we examine such knowledge assessments by drawing on a comparative case study of two local innovation projects conducted by the Norwegian Labour and Welfare Administration (NAV) in a four-year service innovation programme. Although they responded to the same call, the projects involved development of two very distinct types of knowledge; one dealt with practice-based knowledge and the other with evidence-based knowledge. We show that whereas the former knowledge type was contested and difficult to transform into practice, the latter involved few (if any) contests and was implemented on a relatively large scale. These two projects point to the possible existence of a hierarchy of knowledge in the labour and welfare services, where evidence-based forms of knowledge and methods are regarded as more legitimate and appropriate than forms of knowledge placed ‘lower’ in the hierarchy. We discuss the reasons for and implications of this apparent hierarchy of knowledge for frontline labour and welfare services.

Breit, Eric; Fossestøl, Knut & Pedersen, Eirin (2018)

A knowledge hierarchy in labour and welfare services? Evidence-based and practice-based knowledge in frontline service innovation

International Social Security Review, 71(4) , s. 13-32. Doi: https://doi.org/10.1111/issr.12187

Although policy-makers and scholars have directed increasing attention towards collaborative innovation and knowledge development between frontline agencies and workers and other stakeholders such as citizens and researchers, empirical research has not focused on the (varying) assessment of collaborators regarding what knowledge would be ‘appropriate’ to develop. In this paper, we examine such knowledge assessments by drawing on a comparative case study of two local innovation projects conducted by the Norwegian Labour and Welfare Administration (NAV) in a four-year service innovation programme. Although they responded to the same call, the projects involved development of two very distinct types of knowledge; one dealt with practice-based knowledge and the other with evidence-based knowledge. We show that whereas the former knowledge type was contested and difficult to transform into practice, the latter involved few (if any) contests and was implemented on a relatively large scale. These two projects point to the possible existence of a hierarchy of knowledge in the labour and welfare services, where evidence-based forms of knowledge and methods are regarded as more legitimate and appropriate than forms of knowledge placed ‘lower’ in the hierarchy. We discuss the reasons for and implications of this apparent hierarchy of knowledge for frontline labour and welfare services.

Breit, Eric; Fossestøl, Knut & Andreassen, Tone Alm (2017)

From pure to hybrid professionalism in post-NPM activation reform: The institutional work of frontline managers

Journal of Professions and Organization, 5(1) , s. 28-44. Doi: https://doi.org/10.1093/jpo/jox013

Breit, Eric; Fossestøl, Knut & Andreassen, Tone Alm (2017)

From pure to hybrid professionalism in post-NPM activation reform: The institutional work of frontline managers

Journal of Professions and Organization, 5(1) , s. 28-44. Doi: https://doi.org/10.1093/jpo/jox013

Breit, Eric; Andreassen, Tone Alm & Salomon, Robert H (2016)

Modification of public policies by street-level organisations: An institutional work perspective

Journal of Social Policy, 45(4) , s. 709-728. Doi: https://doi.org/10.1017/S0047279416000246

Fossestøl, Knut; Breit, Eric & Borg, Elin (2016)

Hvorfor lykkes ikke NAV-kontorene med å jobbe mer arbeidsrettet?

Søkelys på arbeidslivet, 33(1/2) , s. 5-23. Doi: https://doi.org/10.18261/issn.1504-7989-2016-01-02-01

En sentral forklaring på NAVs manglende måloppnåelse om flere i arbeid og aktivitet og færre på trygd har vært omstillingsprosessen med den lokale etableringen av NAV-kontorene. I denne artikkelen drøfter vi en alternativ forklaring som involverer mer langsiktige strukturelle utfordringer for NAV-kontorene. Basert på kvalitative og kvantitative data fra ti NAV-kontorer skisserer vi tre strukturelle utfordringer: (a) Arbeids- og velferdsdirektoratets forenklingsarbeid har ikke ført fram, (b) lokalkontorene klarer fortsatt ikke å ta i bruk den statlige styringen, og (c) statlige og kommunale målsetninger og virkemidler for lokalkontorene og deres oppgaver drar ikke i samme retning. Vi diskuterer implikasjonene av vår analyse for forståelsen av NAVs manglende måloppnåelse og for lokalkontorenes utviklingspotensiale.

Breit, Eric; Andreassen, Tone Alm & Salomon, Robert H (2016)

Modification of public policies by street-level organisations: An institutional work perspective

Journal of Social Policy, 45(4) , s. 709-728. Doi: https://doi.org/10.1017/S0047279416000246

Fossestøl, Knut; Breit, Eric & Borg, Elin (2016)

Hvorfor lykkes ikke NAV-kontorene med å jobbe mer arbeidsrettet?

Søkelys på arbeidslivet, 33(1/2) , s. 5-23. Doi: https://doi.org/10.18261/issn.1504-7989-2016-01-02-01

En sentral forklaring på NAVs manglende måloppnåelse om flere i arbeid og aktivitet og færre på trygd har vært omstillingsprosessen med den lokale etableringen av NAV-kontorene. I denne artikkelen drøfter vi en alternativ forklaring som involverer mer langsiktige strukturelle utfordringer for NAV-kontorene. Basert på kvalitative og kvantitative data fra ti NAV-kontorer skisserer vi tre strukturelle utfordringer: (a) Arbeids- og velferdsdirektoratets forenklingsarbeid har ikke ført fram, (b) lokalkontorene klarer fortsatt ikke å ta i bruk den statlige styringen, og (c) statlige og kommunale målsetninger og virkemidler for lokalkontorene og deres oppgaver drar ikke i samme retning. Vi diskuterer implikasjonene av vår analyse for forståelsen av NAVs manglende måloppnåelse og for lokalkontorenes utviklingspotensiale.

Breit, Eric; Lennerfors, Thomas Taro & Olaison, Lena (2015)

Critiquing corruption: A turn to theory (special issue editorial)

Ephemera : Theory and Politics in Organization, 15(2) , s. 319-336. - Full text in research archive

Melkumov, Dmitri; Breit, Eric & Khoreva, Violetta (2015)

Directors’ social identifications and board tasks: Evidence from Finland

Corporate governance. An International Review, 23(1) , s. 42-59. Doi: https://doi.org/10.1111/corg.12088

Fossestøl, Knut; Breit, Eric, Andreassen, Tone Alm & Klemsdal, Lars (2015)

Managing institutional complexity in public sector reform: Hybridization in front-line service organizations

Public Administration, 93(2) , s. 290-306. Doi: https://doi.org/10.1111/padm.12144 - Full text in research archive

In this article, we explore how public front-line service organizations respond to contradictory demands for institutional reform and the types of hybridization this entails. Our research context is a major administrative welfare reform in Norway characterized by a dominant New Public Man- agement (NPM) logic of uniform user service and central administrative control, and a subordinate post-NPM logic of holistic user service and local organizational autonomy. We elucidate four types of responses by the front-line organizations as they have incorporated these contradictory demands: ‘non-hybridity’ (ignoring post-NPM demands), ‘ad hoc hybridity’ (indecisive adherence to both demands), ‘negative hybridity’ (separation of the demands), and ‘positive hybridity’ (integration of both demands). On the basis of these findings, we argue that hybridization and agency are possible in fields of public reform characterized by a highly institutionalized NPM logic and explore the key organizational characteristics that facilitate hybridization in such fields.

Breit, Eric; Lennerfors, Thomas Taro & Olaison, Lena (2015)

Critiquing corruption: A turn to theory (special issue editorial)

Ephemera : Theory and Politics in Organization, 15(2) , s. 319-336. - Full text in research archive

Melkumov, Dmitri; Breit, Eric & Khoreva, Violetta (2015)

Directors’ social identifications and board tasks: Evidence from Finland

Corporate governance. An International Review, 23(1) , s. 42-59. Doi: https://doi.org/10.1111/corg.12088

Fossestøl, Knut; Breit, Eric, Andreassen, Tone Alm & Klemsdal, Lars (2015)

Managing institutional complexity in public sector reform: Hybridization in front-line service organizations

Public Administration, 93(2) , s. 290-306. Doi: https://doi.org/10.1111/padm.12144 - Full text in research archive

In this article, we explore how public front-line service organizations respond to contradictory demands for institutional reform and the types of hybridization this entails. Our research context is a major administrative welfare reform in Norway characterized by a dominant New Public Man- agement (NPM) logic of uniform user service and central administrative control, and a subordinate post-NPM logic of holistic user service and local organizational autonomy. We elucidate four types of responses by the front-line organizations as they have incorporated these contradictory demands: ‘non-hybridity’ (ignoring post-NPM demands), ‘ad hoc hybridity’ (indecisive adherence to both demands), ‘negative hybridity’ (separation of the demands), and ‘positive hybridity’ (integration of both demands). On the basis of these findings, we argue that hybridization and agency are possible in fields of public reform characterized by a highly institutionalized NPM logic and explore the key organizational characteristics that facilitate hybridization in such fields.

Breit, Eric & Vaara, Eero (2014)

Corruption and the media: Infotainment, moralization, dramatization, and conversationalization

Organizations and the media: Organizing in a mediatized world, , s. 48-61.

Breit, Eric & Salomon, Robert H (2014)

Making the technological transition - Citizens' encounters with digital pension services

Social Policy & Administration, Doi: https://doi.org/10.1111/spol.12093

Breit, Eric (2014)

Mediatiseringen av korrupsjon

Å bekjempe et samfunnsonde. Om korrupsjon, varsling, granskning og organisasjonskultur, , s. 52-66.

Breit, Eric (2014)

Remedy through paradox? Constructions of internal legitimacy in a publicly discredited organization

Management Communication Quarterly, 28(4) , s. 585-608. Doi: https://doi.org/10.1177/0893318914548896

This article examines how members of publicly discredited organizations discursively construct senses of internal legitimacy. Drawing on a case study of the Norwegian Labor and Welfare Administration—an organization that has been subject to lengthy and persistent public criticism—four paradoxical relations between discourses are identified and critically examined: acknowledgment/ denial, voice/silence, unity/fragmentation, and image/substance. Based on the findings, three arguments are made: First, talk by members of discredited organizations about their organization, their organizational selves, and the criticism offers crucial resources for the construction of internal legitimacy. Second, constructions of internal legitimacy require members to relate to and navigate between paradoxes. Third, despite the complexity they impose, paradoxes provide members of discredited organizations with significant room for managing their internal legitimacy

Breit, Eric (2014)

Discursive practices of remedial organizational identity work: A study of the Norwegian Work and Welfare Administration

Scandinavian Journal of Management, 30(2) , s. 231-241. Doi: https://doi.org/10.1016/j.scaman.2013.08.003

Andreassen, Tone Alm; Breit, Eric & Legard, Sveinung (2014)

The making of 'professional amateurs': Professionalizing the voluntary work of service user representatives

Acta Sociologica, 57(4) , s. 325-340. Doi: https://doi.org/10.1177/0001699314552736

Breit, Eric & Rolfsen, Monica (2014)

Implementering av lean

Lean blir norsk : Lean i den norske samarbeidsmodellen, , s. 197-210.

Breit, Eric & Rolfsen, Monica (2014)

Bruk av konsulenter i utviklingen av lean

Lean blir norsk : Lean i den norske samarbeidsmodellen, , s. 211-221.

Breit, Eric & Vaara, Eero (2014)

Corruption and the media: Infotainment, moralization, dramatization, and conversationalization

Organizations and the media: Organizing in a mediatized world, , s. 48-61.

Breit, Eric & Salomon, Robert H (2014)

Making the technological transition - Citizens' encounters with digital pension services

Social Policy & Administration, Doi: https://doi.org/10.1111/spol.12093

Breit, Eric (2014)

Mediatiseringen av korrupsjon

Å bekjempe et samfunnsonde. Om korrupsjon, varsling, granskning og organisasjonskultur, , s. 52-66.

Breit, Eric (2014)

Remedy through paradox? Constructions of internal legitimacy in a publicly discredited organization

Management Communication Quarterly, 28(4) , s. 585-608. Doi: https://doi.org/10.1177/0893318914548896

This article examines how members of publicly discredited organizations discursively construct senses of internal legitimacy. Drawing on a case study of the Norwegian Labor and Welfare Administration—an organization that has been subject to lengthy and persistent public criticism—four paradoxical relations between discourses are identified and critically examined: acknowledgment/ denial, voice/silence, unity/fragmentation, and image/substance. Based on the findings, three arguments are made: First, talk by members of discredited organizations about their organization, their organizational selves, and the criticism offers crucial resources for the construction of internal legitimacy. Second, constructions of internal legitimacy require members to relate to and navigate between paradoxes. Third, despite the complexity they impose, paradoxes provide members of discredited organizations with significant room for managing their internal legitimacy

Breit, Eric (2014)

Discursive practices of remedial organizational identity work: A study of the Norwegian Work and Welfare Administration

Scandinavian Journal of Management, 30(2) , s. 231-241. Doi: https://doi.org/10.1016/j.scaman.2013.08.003

Andreassen, Tone Alm; Breit, Eric & Legard, Sveinung (2014)

The making of 'professional amateurs': Professionalizing the voluntary work of service user representatives

Acta Sociologica, 57(4) , s. 325-340. Doi: https://doi.org/10.1177/0001699314552736

Breit, Eric & Rolfsen, Monica (2014)

Implementering av lean

Lean blir norsk : Lean i den norske samarbeidsmodellen, , s. 197-210.

Breit, Eric & Rolfsen, Monica (2014)

Bruk av konsulenter i utviklingen av lean

Lean blir norsk : Lean i den norske samarbeidsmodellen, , s. 211-221.

Breit, Eric (2011)

Discursive contests of corruption: The case of the Norwegian alcohol monopoly

Culture and Organization, 17(1) , s. 47-64.

Breit, Eric (2011)

Discursive contests of corruption: The case of the Norwegian alcohol monopoly

Culture and Organization, 17(1) , s. 47-64.

Breit, Eric (2010)

On the (re)construction of corruption in the media: A critical discursive approach

Journal of Business Ethics, 92, s. 619-635.

Breit, Eric (2010)

On the (re)construction of corruption in the media: A critical discursive approach

Journal of Business Ethics, 92, s. 619-635.

Løberg, Ida Bring; Breit, Eric, Egeland, Cathrine & Røhnebæk, Maria (2021)

Mestringsstrategier i den digitale veiledningen i NAV

[Kronikk]

Andreassen, Tone Alm; Breit, Eric Martin Alexander & Saltkjel, Therese (2020)

Arbeidsinkludering krever samarbeid

[Internet]

Andreassen, Tone Alm; Breit, Eric Martin Alexander & Saltkjel, Therese (2020)

Arbeidsinkludering krever samarbeid

[Internet]

Fugelsnes, Elin; Breit, Eric & Mamelund, Svenn-Erik (2019)

Studie om uredelighetsanklager - Institusjoner skylder på råtne epler

[Journal]

Fugelsnes, Elin; Breit, Eric & Mamelund, Svenn-Erik (2019)

Studie om uredelighetsanklager - Institusjoner skylder på råtne epler

[Journal]

Breit, Eric (2018)

Høyt publiseringspress gir mer juks

[Internet]

Breit, Eric (2018)

De avslørte at forskeren hadde diktet opp eksperimentet. Da startet kampen for å bli trodd.

[Journal]

Breit, Eric (2018)

Høyt publiseringspress gir mer juks

[Internet]

Breit, Eric (2018)

De avslørte at forskeren hadde diktet opp eksperimentet. Da startet kampen for å bli trodd.

[Journal]

Breit, Eric (2014)

Folk forstår ikke pensjonssystemet

[Internet]

Breit, Eric (2014)

Folk forstår ikke pensjonssystemet

[Internet]

Andreassen, Tone Alm; Saltkjel, Therese, Thøgersen, Marthine, Rønningstad, Chris Andre & Breit, Eric (2023)

Governance networks in active inclusion of vulnerable NEETs: Links between contextual conditions and proactive approaches

[Conference Lecture]. Event

Aksnes, Siri Yde & Breit, Eric (2023)

Slik leder du mennesker med hull i CV'en

[Lecture]. Event

Aksnes, Siri Yde & Breit, Eric (2023)

Frokostseminar om inkludering – ikke bare snilt, men lønnsomt?

[Lecture]. Event

Andreassen, Tone Alm & Breit, Eric Martin Alexander (2022)

To refrain from a professional project

[Conference Lecture]. Event

Breit, Eric Martin Alexander; Rønningstad, Chris & Andreassen, Tone Alm (2022)

Street-level managers’ boundary work to promote collaboration and co-creation: Insights from the Norwegian Labour and Welfare Administration

[Conference Lecture]. Event

Aksnes, Siri Yde & Breit, Eric Martin Alexander (2022)

Ableist workplaces revisited: Exploring positive relational practices in inclusive workplaces

[Conference Lecture]. Event

Aksnes, Siri Yde & Breit, Eric Martin Alexander (2022)

Ableist workplaces revisited: Exploring positive relational work in inclusive workplaces

[Conference Lecture]. Event

Andreassen, Tone Alm & Breit, Eric Martin Alexander (2022)

To refrain from a professional project

[Conference Lecture]. Event

Breit, Eric Martin Alexander; Rønningstad, Chris & Andreassen, Tone Alm (2022)

Street-level managers’ boundary work to promote collaboration and co-creation: Insights from the Norwegian Labour and Welfare Administration

[Conference Lecture]. Event

Aksnes, Siri Yde & Breit, Eric Martin Alexander (2022)

Ableist workplaces revisited: Exploring positive relational practices in inclusive workplaces

[Conference Lecture]. Event

Aksnes, Siri Yde & Breit, Eric Martin Alexander (2022)

Ableist workplaces revisited: Exploring positive relational work in inclusive workplaces

[Conference Lecture]. Event

Haenraets, Rosan; Aksnes, Siri Yde, Berkel, Rik van & Breit, Eric Martin Alexander (2021)

Engaging Employers in Promoting the Labour market Participation of People with Disabilities; A Comparative Analysis of Demand-side Activation Policies in Norway and the Netherlands

[Conference Lecture]. Event

Breit, Eric (2021)

Organisatoriske blikk på samarbeid – implikasjoner for forskningsledelse

[Lecture]. Event

Saltkjel, Therese; Andreassen, Tone Alm & Breit, Eric (2021)

Enabling labour market participation for groups with complex needs: Configurations of street-level service integration supporting personalisation

[Conference Lecture]. Event

Saltkjel, Therese; Andreassen, Tone Alm & Breit, Eric Martin Alexander (2021)

Enabling labour market participation for groups with complex needs: Configurations of street-level service integration supporting personalisation

[Conference Lecture]. Event

Haenraets, Rosan; Aksnes, Siri Yde, Berkel, Rik van & Breit, Eric Martin Alexander (2021)

Engaging Employers in Promoting the Labour market Participation of People with Disabilities; A Comparative Analysis of Demand-side Activation Policies in Norway and the Netherlands

[Conference Lecture]. Event

Breit, Eric (2021)

Organisatoriske blikk på samarbeid – implikasjoner for forskningsledelse

[Lecture]. Event

Saltkjel, Therese; Andreassen, Tone Alm & Breit, Eric (2021)

Enabling labour market participation for groups with complex needs: Configurations of street-level service integration supporting personalisation

[Conference Lecture]. Event

Saltkjel, Therese; Andreassen, Tone Alm & Breit, Eric Martin Alexander (2021)

Enabling labour market participation for groups with complex needs: Configurations of street-level service integration supporting personalisation

[Conference Lecture]. Event

Aksnes, Siri Yde; Breit, Eric Martin Alexander, Eimhjellen, Ivar & Reichborn-Kjennerud, Kristin (2020)

Nye muligheter for sosialt entreprenørskap? Samarbeid om arbeidsinkludering mellom Nav og sosiale entreprenører

[Report Research]. OsloMet - storbyuniversitetet

Rapporten beskriver omfanget av og erfaringene med samarbeid mellom arbeids- og velferdsforvaltningen og sosiale entreprenører om tiltak for arbeidsinkludering. Rapporten identifiserer samarbeidsrelasjoner mellom Nav og sosiale entreprenører på ulike nivåer i forvaltningen. Rapporten beskriver også hvordan ansatte i Nav og sosiale entreprenører erfarer samarbeidet, betingelser for og utfordringer i samarbeidet, samt aktørenes forslag til forbedringer. Basert på undersøkelsene drøfter rapporten ulike typer av samarbeid: tilskuddssamarbeid, leverandørsamarbeid, sysselsettingssamarbeid og utviklingssamarbeid. Rapporten drøfter også potensialet for samarbeid med sosiale entreprenører i en kontekst av partnerskapet i Nav mellom stat og kommune.

Andreassen, Tone Alm; Breit, Eric Martin Alexander & Saltkjel, Therese (2020)

Collaborative advantages in handling wicked problems? Assessing outcomes of interorganizational collaboration in employment of disadvantaged groups

[Conference Lecture]. Event

Fossestøl, Knut; Borg, Elin & Breit, Eric (2020)

Nav i en ny tid? En evaluering av hvordan retningsvalgene i Stortingsmelding 33 implementeres på Nav-kontorene

[Report Research]. OsloMet - storbyuniversitetet

Med bakgrunn blant annet i intervju- og surveydata har AFI foretatt en evaluering av implementeringen av Stortingsmelding 33 nav i en ny tid – for arbeid og aktivitet. Oppdragsgiver er Arbeids- og sosialdepartementet. Omdreiningspunktet for evalueringen er lokalkontorene og veiledernes arbeidsvirkelighet. I tillegg ser evalueringen på Nav sett fra partnerskapet sin side (eier, kontor og tjenestenivå) og fra ledernivå. Et hovedfunn er at utviklingen går den retningen politikerne ønsker, dvs i retning av mer myndige og løsningsorienterte Nav-kontor, men at det fremdeles er store utfordringer knyttet til veiledernes oppfølging av brukerne.

Aksnes, Siri Yde; Breit, Eric Martin Alexander, Eimhjellen, Ivar & Reichborn-Kjennerud, Kristin (2020)

Nye muligheter for sosialt entreprenørskap? Samarbeid om arbeidsinkludering mellom Nav og sosiale entreprenører

[Report Research]. OsloMet - storbyuniversitetet

Rapporten beskriver omfanget av og erfaringene med samarbeid mellom arbeids- og velferdsforvaltningen og sosiale entreprenører om tiltak for arbeidsinkludering. Rapporten identifiserer samarbeidsrelasjoner mellom Nav og sosiale entreprenører på ulike nivåer i forvaltningen. Rapporten beskriver også hvordan ansatte i Nav og sosiale entreprenører erfarer samarbeidet, betingelser for og utfordringer i samarbeidet, samt aktørenes forslag til forbedringer. Basert på undersøkelsene drøfter rapporten ulike typer av samarbeid: tilskuddssamarbeid, leverandørsamarbeid, sysselsettingssamarbeid og utviklingssamarbeid. Rapporten drøfter også potensialet for samarbeid med sosiale entreprenører i en kontekst av partnerskapet i Nav mellom stat og kommune.

Andreassen, Tone Alm; Breit, Eric Martin Alexander & Saltkjel, Therese (2020)

Collaborative advantages in handling wicked problems? Assessing outcomes of interorganizational collaboration in employment of disadvantaged groups

[Conference Lecture]. Event

Fossestøl, Knut; Borg, Elin & Breit, Eric (2020)

Nav i en ny tid? En evaluering av hvordan retningsvalgene i Stortingsmelding 33 implementeres på Nav-kontorene

[Report Research]. OsloMet - storbyuniversitetet

Med bakgrunn blant annet i intervju- og surveydata har AFI foretatt en evaluering av implementeringen av Stortingsmelding 33 nav i en ny tid – for arbeid og aktivitet. Oppdragsgiver er Arbeids- og sosialdepartementet. Omdreiningspunktet for evalueringen er lokalkontorene og veiledernes arbeidsvirkelighet. I tillegg ser evalueringen på Nav sett fra partnerskapet sin side (eier, kontor og tjenestenivå) og fra ledernivå. Et hovedfunn er at utviklingen går den retningen politikerne ønsker, dvs i retning av mer myndige og løsningsorienterte Nav-kontor, men at det fremdeles er store utfordringer knyttet til veiledernes oppfølging av brukerne.

Breit, Eric; Bakkeli, Vidar, Løberg, Ida Bring, Egeland, Cathrine & Pedersen, Eirin (2019)

Front line innovations - a narrative approach

[Conference Lecture]. Event

Breit, Eric Martin Alexander; Fossestøl, Knut & Pedersen, Eirin (2019)

Kunnskapsbasert praksis innenfor en samstyringsmodell: En analyse av satsingen «Praksis- og kunnskapsutvikling i NAV-kontor»

[Professional Article]. Tidsskrift for velferdsforskning, Doi: https://doi.org/10.18261/issn.2464-3076-2019-03-01

Breit, Eric (2019)

Virksomhederne i arbejdsmarkedspolitikken – Norske erfaringer

[Lecture]. Event

Pedersen, Eirin; Egeland, Cathrine & Breit, Eric (2019)

Between Production and Innovation – The Role of Front-line Professionals in Local Innovation in NAV

[Conference Lecture]. Event

Breit, Eric (2019)

KAI-frokost: Kan digital teknologi redde arbeidsinkluderingen?

[Lecture]. Event

Andreassen, Tone Alm; Breit, Eric & Saltkjel, Therese (2019)

Meta-narratives in research on service integration for workforce inclusion: A systematic review

[Conference Lecture]. Event

Breit, Eric; Bakkeli, Vidar, Løberg, Ida Bring, Egeland, Cathrine & Pedersen, Eirin (2019)

Front line innovations - a narrative approach

[Conference Lecture]. Event

Breit, Eric Martin Alexander; Fossestøl, Knut & Pedersen, Eirin (2019)

Kunnskapsbasert praksis innenfor en samstyringsmodell: En analyse av satsingen «Praksis- og kunnskapsutvikling i NAV-kontor»

[Professional Article]. Tidsskrift for velferdsforskning, Doi: https://doi.org/10.18261/issn.2464-3076-2019-03-01

Breit, Eric (2019)

Virksomhederne i arbejdsmarkedspolitikken – Norske erfaringer

[Lecture]. Event

Pedersen, Eirin; Egeland, Cathrine & Breit, Eric (2019)

Between Production and Innovation – The Role of Front-line Professionals in Local Innovation in NAV

[Conference Lecture]. Event

Breit, Eric (2019)

KAI-frokost: Kan digital teknologi redde arbeidsinkluderingen?

[Lecture]. Event

Andreassen, Tone Alm; Breit, Eric & Saltkjel, Therese (2019)

Meta-narratives in research on service integration for workforce inclusion: A systematic review

[Conference Lecture]. Event

Breit, Eric (2018)

Presentasjon av funn fra PRINTEGER-prosjektet

[Lecture]. Event

Kennedy, Mari-Rose; Ampollini, Ilaria, Breit, Eric, Bucchi, Massimiano, Deans, Zuzana, Meulen, Ruud Ter, Seppel, Külliki & Vie, Knut Jørgen (2018)

Investigating the workfloor: experiences of research integrity and misconduct through focus groups

[Report Research]. PRINTEGER - Promoting Integrity as an Integral Dimension of Excellence in Research

Mamelund, Svenn-Erik; Breit, Eric & Forsberg, Ellen-Marie (2018)

Organizational influences on research misconduct: Insights from a multinational survey

[Conference Lecture]. Event

Breit, Eric & Forsberg, Ellen-Marie (2018)

Tools for research leaders and managers: addressing and stimulating integrity in research organisations. Deliverable V.2. PRINTEGER.

[Report Research]. OsloMet - storbyuniversitetet

Bakkeli, Vidar & Breit, Eric (2018)

Towards a new professionalism in activation services? Employment specialists and the enactment of evidence-based practice

[Conference Lecture]. Event

Mamelund, Svenn-Erik; Breit, Eric & Forsberg, Ellen-Marie (2018)

A multinational survey on research misconduct and integrity: A workfloor perspective

[Report Research]. PRINTEGER - Promoting Integrity as an Integral Dimension of Excellence in Research

Breit, Eric (2018)

Evaluering av en innovasjonsmoell for utvikling av kunnskapsbasert praksis: "Praksis og kunnskapsutvikling i et NAV-kontor"

[Lecture]. Event

Bakkeli, Vidar & Breit, Eric (2018)

Towards a new professionalism in activation services? Employment specialists and the enactment of evidence-based practice

[Conference Lecture]. Event

Breit, Eric; Løberg, Ida Bring & Egeland, Cathrine (2018)

Front line work and digitalization in the Norwegian Labour and Welfare Administration (NAV)

[Conference Lecture]. Event

Røhnebæk, Maria & Breit, Eric (2018)

The Double Binds of Innovation in Public Services

[Conference Lecture]. Event

Breit, Eric (2018)

Presentasjon av funn fra PRINTEGER-prosjektet

[Lecture]. Event

Kennedy, Mari-Rose; Ampollini, Ilaria, Breit, Eric, Bucchi, Massimiano, Deans, Zuzana, Meulen, Ruud Ter, Seppel, Külliki & Vie, Knut Jørgen (2018)

Investigating the workfloor: experiences of research integrity and misconduct through focus groups

[Report Research]. PRINTEGER - Promoting Integrity as an Integral Dimension of Excellence in Research

Mamelund, Svenn-Erik; Breit, Eric & Forsberg, Ellen-Marie (2018)

Organizational influences on research misconduct: Insights from a multinational survey

[Conference Lecture]. Event

Breit, Eric & Forsberg, Ellen-Marie (2018)

Tools for research leaders and managers: addressing and stimulating integrity in research organisations. Deliverable V.2. PRINTEGER.

[Report Research]. OsloMet - storbyuniversitetet

Bakkeli, Vidar & Breit, Eric (2018)

Towards a new professionalism in activation services? Employment specialists and the enactment of evidence-based practice

[Conference Lecture]. Event

Mamelund, Svenn-Erik; Breit, Eric & Forsberg, Ellen-Marie (2018)

A multinational survey on research misconduct and integrity: A workfloor perspective

[Report Research]. PRINTEGER - Promoting Integrity as an Integral Dimension of Excellence in Research

Breit, Eric (2018)

Evaluering av en innovasjonsmoell for utvikling av kunnskapsbasert praksis: "Praksis og kunnskapsutvikling i et NAV-kontor"

[Lecture]. Event

Bakkeli, Vidar & Breit, Eric (2018)

Towards a new professionalism in activation services? Employment specialists and the enactment of evidence-based practice

[Conference Lecture]. Event

Breit, Eric; Løberg, Ida Bring & Egeland, Cathrine (2018)

Front line work and digitalization in the Norwegian Labour and Welfare Administration (NAV)

[Conference Lecture]. Event

Røhnebæk, Maria & Breit, Eric (2018)

The Double Binds of Innovation in Public Services

[Conference Lecture]. Event

Breit, Eric & Pedersen, Eirin (2017)

Collaborative innovation at the street level: An institutional complexity perspective

[Conference Lecture]. Event

Breit, Eric & Pedersen, Eirin (2017)

Epistemic struggles in collaborations between research and public administration

[Conference Lecture]. Event

Breit, Eric & Pedersen, Eirin (2017)

Collaborative Innovation – Managing Local Network-based Innovation in Public Service Development

[Conference Lecture]. Event

Breit, Eric; Fossestøl, Knut, Pedersen, Eirin & Thorbjørnsrud, Trude (2017)

Samarbeidsdrevet innovasjon i NAV: Sluttrapport fra evalueringen av "Praksis- og kunnskapsutvikling i NAV-kontor"

[Report Research]. Arbeidsforskningsinstituttet, Høgskolen i Oslo og Akershus

Breit, Eric & Pedersen, Eirin (2017)

Collaborative innovation at the street level: An institutional complexity perspective

[Conference Lecture]. Event

Breit, Eric & Pedersen, Eirin (2017)

Epistemic struggles in collaborations between research and public administration

[Conference Lecture]. Event

Breit, Eric & Pedersen, Eirin (2017)

Collaborative Innovation – Managing Local Network-based Innovation in Public Service Development

[Conference Lecture]. Event

Breit, Eric; Fossestøl, Knut, Pedersen, Eirin & Thorbjørnsrud, Trude (2017)

Samarbeidsdrevet innovasjon i NAV: Sluttrapport fra evalueringen av "Praksis- og kunnskapsutvikling i NAV-kontor"

[Report Research]. Arbeidsforskningsinstituttet, Høgskolen i Oslo og Akershus

Breit, Eric & Forsberg, Ellen-Marie (2016)

Scientific misconduct and integrity: An organizational perspective

[Report Research]. PRINTEGER - Promoting Integrity as an Integral Dimension of Excellence in Research

Fossestøl, Knut; Breit, Eric & Borg, Elin (2016)

Betingelser for sosialt arbeid. En case- og surveyanalyse fra fem storbyer og syv storbykontorer

[Report Research]. Arbeidsforskningsinstituttet

Breit, Eric; Lien, Inez, Thorbjørnsrud, Trude & Pedersen, Eirin (2016)

Evaluering av "Praksis- og kunnskapsutvikling i NAF-kontor". Delrapport 1 - en deskriptiv gjennomgang av prosjektene.

[Report Research]. Arbeidsforskningsinstituttet

Fossestøl, Knut & Breit, Eric (2016)

Museer og tilknytningsformer

[Lecture]. Event

Breit, Eric & Forsberg, Ellen-Marie (2016)

Scientific misconduct and integrity: An organizational perspective

[Report Research]. PRINTEGER - Promoting Integrity as an Integral Dimension of Excellence in Research

Fossestøl, Knut; Breit, Eric & Borg, Elin (2016)

Betingelser for sosialt arbeid. En case- og surveyanalyse fra fem storbyer og syv storbykontorer

[Report Research]. Arbeidsforskningsinstituttet

Breit, Eric; Lien, Inez, Thorbjørnsrud, Trude & Pedersen, Eirin (2016)

Evaluering av "Praksis- og kunnskapsutvikling i NAF-kontor". Delrapport 1 - en deskriptiv gjennomgang av prosjektene.

[Report Research]. Arbeidsforskningsinstituttet

Fossestøl, Knut & Breit, Eric (2016)

Museer og tilknytningsformer

[Lecture]. Event

Falkum, Eivind & Breit, Eric (2015)

Felles læring i lokal handling. Samarbeid om delmål 2 i avtalen om inkluderende arbeidsliv.

[Report Research]. OsloMet - storbyuniversitetet

Fossestøl, Knut & Breit, Eric (2015)

Museum og tilknytningsform

[Lecture]. Event

Breit, Eric; Klemsdal, Lars, Andreassen, Tone Alm & Fossestøl, Knut (2015)

Strategic leeway under institutional complexity: The case of an ad hoc response to conflicting institutional demands during administrative reform

[Conference Lecture]. Event

Bay, Ann-Helén; Breit, Eric, Fossestøl, Knut, Grødem, Anne Skevik & Terum, Lars Inge (2015)

Nav som lærende organisasjon

[Report Research]. Institutt for samfunnsforskning

Rapporten diskuterer hvordan Nav kan styrkes som en lærende organisasjon. Til grunn for diskusjonen ligger erkjennelsen av at Nav er en stor organisasjon med et svært komplekst oppdrag, noe som gir særlige læringsutfordringer – og læringsmuligheter. Navs utfordringer og muligheter som lærende organisasjon diskuteres med utgangspunkt i innsikt fra Nav-evalueringen, fra forskningen om profesjoner og profesjonsutøvelse, og fra den generelle forskningen om velferdsstaten og velferdstjenestene. Forslagene som presenteres framhever karriereplaner for medarbeiderne, styrking av ledelsen på lokalkontorene, utviklingsarbeid på fylkesnivå, og styrking av direktoratets rolle som fagdirektorat. Rapporten er basert på et notat som ble utarbeidet for en ekspertgruppe som leverte i april 2015.

Breit, Eric & Salomon, Robert H (2015)

Kunnskap og informasjon om pensjon - Nye informasjonsrelasjoner mellom borgere og forvaltning i det nye alderspensjonssystemet

[Report Research]. Arbeidsforskningsinstituttet, HiOA

Ett av hovedformålene i det nye alderspensjonssystemet er at det skal være enkelt og forståelig for borgerne. Denne rapporten er basert på en undersøkelse av i hvilken grad informasjonen fra det offentlige har gitt borgerne et akseptabelt informasjonsgrunnlag knyttet til valg og uttak av alderspensjon. Undersøkelsen er blitt gjennomført som en del av Norges Forskningsråds evaluering av pensjons-reformen, og er basert på kvantitative data fra det årlige YS Arbeidslivsbarometeret, intervjuer med ledelsen og førstelinjen i offentlige pensjonstilbydere (primært NAV og SPK) og brukertester av offentlige pensjonsportaler. Rapporten peker på en betydelig forskjell i pensjonskunnskap i befolkningen knyttet til ikke bare alder men også til inntekt. Til tross for en sosial profil i det nye pensjonssystemet vil kompleksiteten i regelverket medføre skjevheter, der de mest ressurssterke har større mulighet til å foreta dispo-sisjoner tilpasset systemet en de minst ressurssterke. Som en del av effektiviseringen av pensjonsforvaltningen har mye av informasjonen blitt kanalisert gjennom digitale selvbetjeningsløsninger. I dagens system skal mye av informasjonsutvekslingen skje via nettportaler og via epost eller telefonisk kontakt, og i mindre grad ansikt til ansikt for ek-sempel på lokale NAV-kontor. Til tross for økt tilgjengeliggjøring av informasjon har disse løsninge-ne innebåret en overføring av ansvar og risiko til borgerne knyttet til deres IKT-kompetanse samt deres evne til å kvalitets- og relevanssikre informasjonen. Rapporten bidrar til økt kunnskap om organisatoriske og digitale utfordringer knyttet til iverkset-tinger av regelverksendringer, og hvilke effekter dette kan ha for borgernes rettssikkerhet. Basert på undersøkelsen er en spissing av informasjonstiltak inn mot ulike grupper av årskull og grupper med ulike (forventede) inntektsnivå en viktig oppgave for forvaltningen.

Falkum, Eivind & Breit, Eric (2015)

Felles læring i lokal handling. Samarbeid om delmål 2 i avtalen om inkluderende arbeidsliv.

[Report Research]. OsloMet - storbyuniversitetet

Fossestøl, Knut & Breit, Eric (2015)

Museum og tilknytningsform

[Lecture]. Event

Breit, Eric; Klemsdal, Lars, Andreassen, Tone Alm & Fossestøl, Knut (2015)

Strategic leeway under institutional complexity: The case of an ad hoc response to conflicting institutional demands during administrative reform

[Conference Lecture]. Event

Bay, Ann-Helén; Breit, Eric, Fossestøl, Knut, Grødem, Anne Skevik & Terum, Lars Inge (2015)

Nav som lærende organisasjon

[Report Research]. Institutt for samfunnsforskning

Rapporten diskuterer hvordan Nav kan styrkes som en lærende organisasjon. Til grunn for diskusjonen ligger erkjennelsen av at Nav er en stor organisasjon med et svært komplekst oppdrag, noe som gir særlige læringsutfordringer – og læringsmuligheter. Navs utfordringer og muligheter som lærende organisasjon diskuteres med utgangspunkt i innsikt fra Nav-evalueringen, fra forskningen om profesjoner og profesjonsutøvelse, og fra den generelle forskningen om velferdsstaten og velferdstjenestene. Forslagene som presenteres framhever karriereplaner for medarbeiderne, styrking av ledelsen på lokalkontorene, utviklingsarbeid på fylkesnivå, og styrking av direktoratets rolle som fagdirektorat. Rapporten er basert på et notat som ble utarbeidet for en ekspertgruppe som leverte i april 2015.

Breit, Eric & Salomon, Robert H (2015)

Kunnskap og informasjon om pensjon - Nye informasjonsrelasjoner mellom borgere og forvaltning i det nye alderspensjonssystemet

[Report Research]. Arbeidsforskningsinstituttet, HiOA

Ett av hovedformålene i det nye alderspensjonssystemet er at det skal være enkelt og forståelig for borgerne. Denne rapporten er basert på en undersøkelse av i hvilken grad informasjonen fra det offentlige har gitt borgerne et akseptabelt informasjonsgrunnlag knyttet til valg og uttak av alderspensjon. Undersøkelsen er blitt gjennomført som en del av Norges Forskningsråds evaluering av pensjons-reformen, og er basert på kvantitative data fra det årlige YS Arbeidslivsbarometeret, intervjuer med ledelsen og førstelinjen i offentlige pensjonstilbydere (primært NAV og SPK) og brukertester av offentlige pensjonsportaler. Rapporten peker på en betydelig forskjell i pensjonskunnskap i befolkningen knyttet til ikke bare alder men også til inntekt. Til tross for en sosial profil i det nye pensjonssystemet vil kompleksiteten i regelverket medføre skjevheter, der de mest ressurssterke har større mulighet til å foreta dispo-sisjoner tilpasset systemet en de minst ressurssterke. Som en del av effektiviseringen av pensjonsforvaltningen har mye av informasjonen blitt kanalisert gjennom digitale selvbetjeningsløsninger. I dagens system skal mye av informasjonsutvekslingen skje via nettportaler og via epost eller telefonisk kontakt, og i mindre grad ansikt til ansikt for ek-sempel på lokale NAV-kontor. Til tross for økt tilgjengeliggjøring av informasjon har disse løsninge-ne innebåret en overføring av ansvar og risiko til borgerne knyttet til deres IKT-kompetanse samt deres evne til å kvalitets- og relevanssikre informasjonen. Rapporten bidrar til økt kunnskap om organisatoriske og digitale utfordringer knyttet til iverkset-tinger av regelverksendringer, og hvilke effekter dette kan ha for borgernes rettssikkerhet. Basert på undersøkelsen er en spissing av informasjonstiltak inn mot ulike grupper av årskull og grupper med ulike (forventede) inntektsnivå en viktig oppgave for forvaltningen.

Breit, Eric; Andreassen, Tone Alm, Fossestøl, Knut & Klemsdal, Lars (2014)

Strategic leeway under institutional complexity: The case of an ad hoc response

[Conference Lecture]. Event

Fossestøl, Knut; Breit, Eric & Borg, Elin (2014)

NAV-reformen 2014. En oppfølgingsstudie av lokalkontorenes organisering etter innholdsreformen

[Report Research]. Arbeidsforskningsinstituttet

Breit, Eric (2014)

Selvbetjeningssystemer: Er det brukervennlig å gjøre jobben selv?

[Lecture]. Event

Breit, Eric; Rowe, Lars & Skedsmo, Pål (2014)

Evaluering av støtteordningen BarentsKult

[Report Research]. Fridjof Nansens Institutt

Klemsdal, Lars; Andreassen, Tone Alm, Breit, Eric & Fossestøl, Knut (2014)

Organizational reforms as designed space for participation in local development processes

[Conference Lecture]. Event

Breit, Eric; Andreassen, Tone Alm, Fossestøl, Knut & Klemsdal, Lars (2014)

Strategic leeway under institutional complexity: The case of an ad hoc response

[Conference Lecture]. Event

Fossestøl, Knut; Breit, Eric & Borg, Elin (2014)

NAV-reformen 2014. En oppfølgingsstudie av lokalkontorenes organisering etter innholdsreformen

[Report Research]. Arbeidsforskningsinstituttet

Breit, Eric (2014)

Selvbetjeningssystemer: Er det brukervennlig å gjøre jobben selv?

[Lecture]. Event

Breit, Eric; Rowe, Lars & Skedsmo, Pål (2014)

Evaluering av støtteordningen BarentsKult

[Report Research]. Fridjof Nansens Institutt

Klemsdal, Lars; Andreassen, Tone Alm, Breit, Eric & Fossestøl, Knut (2014)

Organizational reforms as designed space for participation in local development processes

[Conference Lecture]. Event

Falkum, Eivind; Breit, Eric & Hagen, Aina Landsverk (2013)

Standardiseringens begrensninger

[Conference Lecture]. Event

Fossestøl, Knut; Breit, Eric & Heen, Hanne (2013)

Evaluering av organiseeringen i museene i kjølvannet av museumsreformen

[Report Research]. Fagbokforlaget

Fossestøl, Knut; Andreassen, Tone Alm, Breit, Eric & Klemsdal, Lars (2013)

Organizational responses to hybrid institutional environments: The case of the Norwegian Labour and Welfare reform

[Conference Lecture]. Event

Breit, Eric & Lennerfors, Thomas (2013)

Subtheme: Unmasking corruption: Critical perspectives on corruption and anti-corruption

[Conference Lecture]. Event

Heen, Hanne & Breit, Eric (2013)

Lønn og ytelser i utenriksdepartementet

[Report Research]. Utenriksdepartementet

Falkum, Eivind; Breit, Eric & Hagen, Aina Landsverk (2013)

Standardiseringens begrensninger

[Conference Lecture]. Event

Fossestøl, Knut; Breit, Eric & Heen, Hanne (2013)

Evaluering av organiseeringen i museene i kjølvannet av museumsreformen

[Report Research]. Fagbokforlaget

Fossestøl, Knut; Andreassen, Tone Alm, Breit, Eric & Klemsdal, Lars (2013)

Organizational responses to hybrid institutional environments: The case of the Norwegian Labour and Welfare reform

[Conference Lecture]. Event

Breit, Eric & Lennerfors, Thomas (2013)

Subtheme: Unmasking corruption: Critical perspectives on corruption and anti-corruption

[Conference Lecture]. Event

Heen, Hanne & Breit, Eric (2013)

Lønn og ytelser i utenriksdepartementet

[Report Research]. Utenriksdepartementet

Breit, Eric; Andreassen, Tone Alm, Fossestøl, Knut & Klemsdal, Lars (2012)

Revisiting the organizational implications of public sector reform

[Conference Lecture]. Event

Breit, Eric; Andreassen, Tone Alm & Fossestøl, Knut (2012)

Recovering from public disgrace: A critical analysis of legitimation work in the Norwegian Labor and Welfare Administration

[Conference Lecture]. Event

Breit, Eric; Andreassen, Tone Alm, Fossestøl, Knut & Klemsdal, Lars (2012)

Revisiting the organizational implications of public sector reform

[Conference Lecture]. Event

Breit, Eric; Andreassen, Tone Alm & Fossestøl, Knut (2012)

Recovering from public disgrace: A critical analysis of legitimation work in the Norwegian Labor and Welfare Administration

[Conference Lecture]. Event

Breit, Eric (2011)

Organizational identity work as antenarrative practice: A study of the Norwegian Work and Welfare Service

[Conference Lecture]. Event

Breit, Eric (2011)

Organizational identity work as antenarrative practice: A study of the Norwegian Work and Welfare Service

[Conference Lecture]. Event

Brinkmann, Johannes; Doyle, Aaron & Breit, Eric (2010)

Insurance Advertising: Scary, Funny, Trust-Building or Ethical?

[Professional Article]. Nordisk försäkringstidskrift/Nordisk Forsikringstidskrift (NFT),

Brinkmann, Johannes; Doyle, Aaron & Breit, Eric (2010)

Insurance Advertising: Scary, Funny, Trust-Building or Ethical?

[Professional Article]. Nordisk försäkringstidskrift/Nordisk Forsikringstidskrift (NFT),