Øystein D. Fjeldstad
Professor
Department of Strategy and Entrepreneurship
Professor
Department of Strategy and Entrepreneurship
Anthology Charles C. Snow, Øystein Devik Fjeldstad (2023)
Chapter Øystein Devik Fjeldstad, Charles C. Snow (2023)
Chapter Øystein Devik Fjeldstad, Kenneth Henning Wathne (2022)
Article Øystein Devik Fjeldstad, Julie K. Johnson, Peter A. Margolis, Michael Seid, Pär Höglund, Paul B. Batalden (2020)
Creating better value in health care service today is very challenging. The social pressure to do so is real for every health care system and its leadership. Real benefit has been achieved in manufacturing sector work by the use of “value-chain” thinking, which assumes that the work is a series of linked processes necessary to make a product. For those activities in health care systems that are similar, this model may be very helpful. Attempts to “install” the value chain widely in health care systems have, however, been frustrating. As a result, well-meaning leaders seeking better value have resorted to programs of cost reduction, rather than service redesign. Professionals have not been very happy or willing participants. The work of health care service invites an expanded model of value creation, one that better matches the work. This paper proposes a networked architecture that can mobilize and integrate the resources of health care professionals, interested patients, family, and other community members in the delivery and improvement of health care systems. It also suggests how this value-creation architecture might contribute to research and the development of new knowledge. Two cases illustrate the proposed architecture and its implications for system design and practice, technology development, and roles and responsibilities of all actors involved in health care systems. We believe that this model better fits the need of making and improving health care services. This expanded understanding of how value is created invites attention by senior leaders, by those attempting to facilitate the improvement of current systems, by patients and clinicians involved in the daily work of health care service coproduction, by those charged with the preparation and formation of future professionals, by those who measure and conduct research in health care services, and by those leading policy, payment, and reimbursement systems.
Article Kenneth Henning Wathne, Øystein Devik Fjeldstad (2019)
Purpose This paper aims to identify promising areas for future business to business (B2B) governance research. Design/methodology/approach This paper uses a theoretical approach. Findings Most governance research in marketing is conducted within the context of value chains (Porter 1985). There are great opportunities for governance researchers in marketing to improve the understanding of B2B relationships in problem solving and networking services. Moreover, rapid innovations taking place in networking services are changing the institutional environment across all forms of value creation. This in turn impacts how the nature and governance of relationships in the broader economy are understood. Originality/value The literature on B2B relationship governance is primarily rooted in one particular form of value creation, namely, the “value chain” (Porter, 1985). The authors examine whether the current conceptualization of B2B relationship governance is equally applicable for firms that have a different value creation logic and therefore engage in exchange relationships that differ in their object of exchange.
Article Charles C. Snow, Øystein Devik Fjeldstad (2018)
Chapter Øystein Devik Fjeldstad (2018)
Article Øystein Devik Fjeldstad, Charles C. Snow (2018)
Despite a voluminous literature, business model research continues to be plagued with problems. Those problems hinder theory development and make it difficult for managers to use research findings in their decision-making. In our article, we seek to make three contributions. First, we clarify the theoretical foundations of the business model concept and relate them to the five elements of a business model: customers, value propositions, product/service offerings, value creation mechanisms, and value appropriation mechanisms. A clear definition of a business model enables theory to develop systematically and provides coherent guidance to managers. Second, we suggest that value configuration is a contingency variable that should be included in future theorizing and model building. Each of the elements of a business model is affected by a firm's value configuration depending on whether the firm is a value chain, value shop, or value network. Third, we link business models to organization design. We show how organization design is affected by value configuration and how new collaborative organizational forms enable open and agile business models. We derive
Article Charles C. Snow, Øystein Devik Fjeldstad, Arthur M Langer (2017)
Increasingly, organizations are assessing their opportunities, developing and delivering products and services, and interacting with customers and other stakeholders digitally. Mobile computing, social media, and big data are the drivers of the future workplace, and these and other digitally based technologies are having large economic and social impacts, including increased competition and collaboration, the disruption of many industries, and pressure being put on organizations to develop new capabilities and transform their cultures. In this article, we provide a conceptual framework for the design of effective digital organizations. Our framework is predicated on the current state of digitization across diverse sectors of the global economy. In the digital world, all activities and transactions leave digital marks, and all actors, things, and places can be reached and affected digitally. As a result, we can design for self-organization rather than using hierarchical mechanisms for control and coordination. Such designs require the strategic and cultural alignment of digital technologies within the organization and externally with stakeholders. We propose that “actor-oriented” principles are at the heart of designing digital organizations and that, if properly applied, can result in a workplace where organization members are highly engaged and productive.
Article Kent Eriksson, Øystein Devik Fjeldstad, Sara P. Jónsson (2017)
Chapter Charles C. Snow, Øystein Devik Fjeldstad (2015)
Article T. Binh Phan, Kenth Engø-Monsen, Øystein D. Fjeldstad (2013)
Measures that estimate the clustering coefficients of ego and overall social networks are important to social network studies. Existing measures differ in how they define and estimate triplet clustering with implications for how network theoretic properties are reflected. In this paper, we propose a novel definition of triplet clustering for weighted and undirected social networks that explicitly considers the relative strength of the tie connecting the two alters of the ego in the triplet. We argue that our proposed definition better reflects theorized effects of the important third tie in the social network literature. We also develop new methods for estimating triplet, local and global clustering. Three different types of mathematical means, i.e. arithmetic, geometric, and quadratic, are used to reflect alternative theoretical assumptions concerning the marginal effect of tie substitution.
Review article Øystein D. Fjeldstad, Charles C. Snow, Raymond E. Miles, Christopher Lettl (2012)
Chapter Øystein D. Fjeldstad (2012)
Article Charles C. Snow, Øystein D. Fjeldstad, Christopher Lettl, Raymond E. Miles (2011)
Article Øystein Fjeldstad, Amir Sasson (2010)
Editorial Charles C. Snow, Øystein D. Fjeldstad, Christopher Lettl, Raymond E. Miles (2010)
Article Peter Lorange, Øystein D. Fjeldstad (2010)
Article Raymond E. Miles, Charles C. Snow, Øystein D. Fjeldstad, Grant Miles, Christopher Lettl (2010)
Article Amir Sasson, Øystein Fjeldstad (2009)
Article Øystein Fjeldstad (2008)
Chapter Lars Huemer, Øystein Fjeldstad (2008)
Article Kent Eriksson, Øystein Fjeldstad, Amir Sasson (2007)
Chapter Øystein Fjeldstad, Espen R. Moen, Christian Riis (2006)
Article Øystein Fjeldstad, C.H.M. Ketels (2006)
Article Øystein Fjeldstad, Øystein Fjeldstad, Erik W. Jakobsen (2005)
Article Øystein Fjeldstad, Manuel Becerra, Sathya Narayanan (2004)
Article Espen Andersen, Øystein Fjeldstad (2003)
Article Øystein Fjeldstad, Knut Haanæs (2001)
Article Manuel Becerra, Øystein Fjeldstad (1999)
Chapter Øystein Fjeldstad (1999)
Chapter Knut Haanæs, Øystein Fjeldstad, R. and Heene A. Sanchez (1999)
Article Øystein D. Fjeldstad, Charles Stabell (1998)
Textbook Øystein Devik Fjeldstad, Randi Lunnan (2025)
Strategy provides a systematic and comprehensive understanding of strategic decisions, strategy processes, and strategic organizing. The book offers insight into theories, analyses, processes, and tools that together form the foundation for developing and implementing strategy holistically. Strategy is research based but practice oriented, focusing on how to actually do strategic work. It builds on knowledge about strategy and strategy work in different types of organizations, developed over many years by researchers around the world. By distinguishing between different business models, Strategy is relevant not only for industrial firms but also for service firms and organizations more generally.
Book chapter Charles C. Snow, Øystein Devik Fjeldstad (2023)
Book Øystein Devik Fjeldstad, Randi Lunnan (2023)
Textbook Øystein Devik Fjeldstad (2018)
Conference lecture Vegard Kolbjørnsrud, Øystein Devik Fjeldstad (2018)
Article Knut Haanæs, Øystein Devik Fjeldstad (2017)
Lecture Øystein Devik Fjeldstad, Binh Phan, Amir Sasson (2015)
Conference lecture Binh Phan, Øystein D. Fjeldstad, Amir Sasson (2014)
Textbook Øystein D. Fjeldstad, Randi Lunnan (2014)
Conference lecture Øystein D. Fjeldstad, Binh Phan, Amir Sasson (2014)
Conference lecture Vegard Kolbjørnsrud, Øystein Devik Fjeldstad (2013)
Conference lecture T. Binh Phan, Kenth Engø-Monsen, Øystein D. Fjeldstad (2013)
Report Espen R Moen, Christian Riis, Øystein D. Fjeldstad (2010)
Local network externalities are present when the utility of buying from a firm not only depends on the number of other customers (global network externalities), but also on their identity and / or characteristics. We explore the consequences of local network externalities within a framework where two firms compete offering differentiated products. We first show that local network externalities, in contrast to global network externalities, don't necessarily sharpen competition. Then we show that the equilibrium allocation is inefficient, in the sense that the allocation of consumers on firms does not maximize social surplus. Finally we show that local network externalities create a difference between the marginal and the average consumer, which gives rise to inefficiently high usage prices and too high level of compatibility between the networks.
Article Paul H. Fjeldheim (2009)
Conference lecture Charles C. Snow, Christopher Lettl, Øystein D. Fjeldstad, R. Miles (2008)
Conference lecture Øystein D. Fjeldstad, R. Miles, Charles C. Snow (2008)
Report Øystein D. Fjeldstad, Peter Lorange (2008)
Conference lecture Ulas Burkay, Øystein D. Fjeldstad, Amir Sasson (2008)
Conference lecture J Gao, Øystein D. Fjeldstad, Ulas Burkay (2008)
Conference lecture Amir Sasson, Ulas Burkay, Øystein D. Fjeldstad (2008)
Conference lecture Øystein D. Fjeldstad, Bente R. Løwendahl, Øivind Revang (2005)
Article Øystein Fjeldstad, Espen Andersen (2003)
Conference lecture Øystein Fjeldstad (2002)
Conference lecture A. Andersen, Øystein Fjeldstad, Marie Viken (2001)
Report Øystein D. Fjeldstad, Espen Andersen, Marie B. Viken (2000)
Report Knut Haanes, Øystein Fjeldstad (1998)
Report Øystein D. Fjeldstad, Charles Stabell, Ann Kristin Antonsen (1998)
| Year | Academic Department | Degree |
|---|---|---|
| 1987 | University of Arizona, USA | Ph.D. |
| Year | Employer | Job Title |
|---|---|---|
| 2007 - Present | BI Norwegian Business School | Professor Chair |
| 2005 - 2006 | BI Norwegian Business School | Executive Director |
| 2005 - 2005 | BI Norwegian Business School | Professor |
| 1988 - 2004 | BI Norwegian Business School | Associate Professor |
BI Business Review
How is value creation and organization design affected by digitization? What are the opportunities and challenges that digitization presents?
BI Business Review
Professor Øystein D. Fjeldstad is trying to understand what is happening. And he’s excited about what he’s seeing.
BI Business Review
A rapidly-changing world requires new management styles and organisational designs. Don't just tell the employees what to do - rather, help them to work better among themselves.