Employee Profile

Ragnhild Kvålshaugen

Professor Chair - Department of Strategy and Entrepreneurship

Image of Ragnhild Kvålshaugen

Publications

Dasi, Ángels; Pedersen, Torben, Tomassen, Sverre & Kvålshaugen, Ragnhild (2025)

Integration and governance mechanisms: a multilevel analysis of knowledge adoption in MNCs

Doi: https://doi.org/10.1108/MBR-09-2024-0165

Kvålshaugen, Ragnhild & Swärd, Anna Sundberg (2024)

Managing complex collaboration in construction projects

Doi: https://doi.org/10.1201/9781003379553-22

Swärd, Anna ; Kvålshaugen, Ragnhild & Bygballe, Lena Elisabeth (2022)

Unpacking the Duality of Control and Trust in Inter-Organizational Relationships through Action-Reaction Cycles

, s. 1- 34. Doi: https://doi.org/10.1111/joms.12864 - Full text in research archive

To ensure cooperation, parties in inter-organizational relationships (IORs) draw upon both control and trust. Yet, how control–trust dynamics change as IORs evolve remains unclear. This study illuminates the interplay between control–trust dynamics and IOR dynamics by unpacking how control and trust refer to and create one another through action–reaction cycles. We find that conflicting enactments of vulnerability and risk caused by critical incidents lead to tensions between the parties (IOR dynamics) regarding how and when they rely on control and trust. Consequently, coping practices are applied to redefine the controlling and trusting domain and mediate between the multiple and temporal domains to ensure that control and trust refer to and create one another to (re)form positive expectations. The study's main implication is that it makes little sense to study control-trust dynamics in IORs, like other relational phenomena, in isolation and at a single point in time.

Torres, Manuel Franco; Kvålshaugen, Ragnhild & Ugarelli, Rita Maria (2021)

Understanding the governance of urban water services from an institutional logics perspective

68 Doi: https://doi.org/10.1016/j.jup.2020.101159 - Full text in research archive

In recent decades, the urban water sector has experienced accelerating social complexity that derives from conflicting goals and beliefs, making the sustainability of the sector primarily a governance issue. However, existing governance models do not reflect the new reality. There is thus an urgent need to develop an urban water governance model reflecting this increasing complexity, to support sustainable governance. We integrate concepts from sociology, institutional theory and sustainability transitions to build a governance framework that includes interactions of social structures, and practices, shaped by different institutional logics and categorised at strategic, tactic, operational, and reflexive level.

Kolbjørnsrud, Vegard; Kvålshaugen, Ragnhild & Sannes, Ragnvald (2020)

Strategiske gevinster ved robotisering i bygg- og anleggsnæringen

36(1) , s. 18- 32. Doi: https://doi.org/10.18261/issn.1504-2871-2020-01-04 - Full text in research archive

Digitalisering er på full fart inn i bygg- og anleggsnæringen (BA-næringen). Prosjektstyring, konstruksjon og byggeprosess digitaliseres og de analoge byggetegningene erstattes av interaktive, digitale modeller som kan deles på tvers av fag og organisasjoner. Ny teknologi gir mange muligheter for å organisere arbeidet annerledes. Tungt og farlig arbeid kan blant annet erstattes av roboter. Digitale tvillinger av byggerier kan bidra til mange muligheter med tanke på effektivisering av byggeprosessen, forenkling av drift og vedlikehold og støtte til mye annen teknologi som for eksempel bruk av roboter. Denne artikkelen fokuserer på muligheter og betingelser for mer bruk av roboter i BA-næringen. Robotisering i BA-næringen forventes å mer enn doble seg allerede innen 2023 til $166 millioner, så her går utviklingen veldig fort.1 Innovasjoner i semi- og fullautomatiserte roboter kan hjelpe BA-næringen til å bygge mer effektivt (mindre sløsing, til lavere kostnader, raskere) og sikrere. Spørsmålet er hvordan robotisering kan gi gevinster og hva som er betingelsene for å utnytte potensialet som ligger i automatisering og robotisering av byggeprosess. Vi vil derfor undersøke hva roboter kan brukes til i byggeprosessen og hva som kreves av omstilling for å utnytte og få effekter av roboter. Vi har gjort en undersøkelse av hvilke type roboter som finnes som kan støtte verdiskapingen i byggeprosessen. Studien baserer seg på gjennomgang av litteratur om robotisering med spesielt fokus på BA-næringen.

Bygballe, Lena Elisabeth & Kvålshaugen, Ragnhild (2018)

Practices in Institutional Prosjects as Moblizers of Change: A Case of Adaptation to Climate Change

Doi: https://doi.org/10.5465/ambpp.2018.13135abstract

Skjølsvik, Tale; Kvålshaugen, Ragnhild, FOSSTENLØKKEN, Siw Marita, Revang, Øivind, Strønen, Fred H., Hærem, Thorvald, Hydle, Katja Maria, Breunig, Karl Joachim & Pemer, Frida (2017)

Obituary: Professor Bente R. Løwendahl (1958-2017)

(4) , s. 89- 90. Doi: https://doi.org/10.1093/jpo/jox007

Amdam, Rolv Petter Storvik & Kvålshaugen, Ragnhild (2016)

Ledelse som profesjon i Norge - fagkompetanse versus ledelseskompetanse

, s. 233- 254.

Breunig, Karl Joachim; Söderlund, Jonas & Kvålshaugen, Ragnhild (2015)

Lasting temporariness: Projects as capability bridges across time and organizational levels

Doi: https://doi.org/10.5465/AMBPP.2015.18086abstract - Full text in research archive

This study reveals how learning and experiences accumulated in temporary projects contribute to capability development and change of strategic orientation in project-based organizations. We argue that capability development in project-based organizations must rest upon an understanding of projects as “capability bridges”, thus contrasting extant literature’s common treatise of the temporariness inherent in project-based organizing. This paper presents an analytical framework that identifies how capabilities develop over time and across levels in specific contexts. The empirical data is derived from a longitudinal case study of capability development in an international project-based professional service firm. The case study demonstrates how projects function as bridges connecting both past, present and future, and individual-, project and- organization levels, thus illustrating the temporality of capabilities, on the one hand, and the multi- level features of capabilities, on the other hand. Thus, this study shows how knowledge and experiences accumulated from past and current projects influence the formation of future capabilities and strategies. Simultaneously, anticipations of the future influence current activities and the utilization of past project experiences. This leads to an improved understanding how capabilities are developed across organizational levels and across time.

Kvålshaugen, Ragnhild; Hydle, Katja Maria & Brehmer, Per Olof (2015)

Innovative Capabilities in International Professional Service Firms: Enabling Trade-Offs between Past, Present and Future Service Provision

2(2) , s. 148- 167. Doi: https://doi.org/10.1093/jpo/jov005 - Full text in research archive

This study examines the relationship between service provision and innovation in international professional service firms (IPSFs). Through an extended study in one IPSF, we find that innovation stems from the provision of services in the past and present. Different service provisions offer different learning opportunities which influence the modification, renewal, and creation of service concepts,service processes, technologies, and relationships. In order to take advantage of the learning opportunities, certain operational and dynamics capabilities are identified as important. With regard to operational capabilities, understanding customer needs, internal learning, formalization, external and relational learning, integration, and commercialization are identified as important capabilities. Further, two dynamic capabilities driving innovation are identified: learning and knowledge accumulation and scaling and expanding the service portfolio. The learning and knowledge accumulation apability is grounded in the efficient provision of standardized-provided services. By providing these services, insights into customer’s needs are gained, specialized expertise is developed, and reputation and legitimacy for solving novel and complex problems increase. The scaling and expanding capability enables the IPSF to develop customized–co-produced services into standardized-provided services over time with global outreach. Our study shows that careful management of the service portfolio is of utmost strategic importance for the sustainable competitive advantage of IPSFs

Hydle, Katja Maria; Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2014)

Transnational practices in communities of task and communities of learning

45(5) , s. 609- 629. Doi: https://doi.org/10.1177/1350507613500881 - Full text in research archive

This article explores situated practices in communities that provide transnational services. Communities of practice generally focus on reinforcing local ties. Our study identifies two distinctive but interdependent communities of practice that are transnational and virtual: one community consists of employees who share work and tasks, labeled communities of task; the other consists of employees who jointly share and create knowledge, labeled communities of learning. We extend the existing community of practice literature by providing a heterogeneous understanding of the different types of situated practices, claiming that the situated practices of sharing work and sharing knowledge stem from the type of participation within the communities, either through service relays or virtual servicing. Empirical data in this study were collected from two transnational professional service firms. Our study shows that both types of communities benefit from managerial facilitation, even though one community type is more formal and the other is informal.

Lombardo, Sebastiano & Kvålshaugen, Ragnhild (2014)

Constraint-Shattering Practices and Creative Action in Organizations

35(4) , s. 587- 611. Doi: https://doi.org/10.1177/0170840613517597 - Full text in research archive

This study contributes insights on how actors cope with constraints in ill-structured problem-solving situations, and what implications this coping has for creative action. To date, most research on constraint handling has treated constraints, regardless of their nature, origin, or role, as external factors that enable or hinder creativity. In contrast, we consider constraints to be inextricably intertwined with all creative action. We focus our study on one specific practice for constraint handling: namely, shattering. Empirical data were collected for 12 projects in two engineering consulting firms, and four shattering practices were identified: protesting, proposing, betraying, and sabotaging. We discuss their enactment in various parts of the problem space and their implications for the management of creative action in organizations.

Breunig, Karl Joachim; Kvålshaugen, Ragnhild & Hydle, Katja Maria (2014)

Knowing your boundaries: Integration opportunities in international professional service firms

49(4) , s. 502- 511. Doi: https://doi.org/10.1016/j.jwb.2013.12.004 - Full text in research archive

This study presents three different business models (continuous, repetitious, and unique) identified in international professional service firms that pursue a transnational strategy. These business models have varying opportunities for global integration. We extend the integration–responsiveness framework by offering a framework for analyzing how to balance global integration with local responsiveness when pursuing a transnational strategy. By identifying the content, structure, and governance transactions of the three business models, we can determine when to pursue headquarters-initiated global integration and when to choose strategies that ensure local responsiveness and subsidiary competitiveness in local markets.

Kvålshaugen, Ragnhild & Amdam, Rolv Petter Storvik (2014)

Stability and change in managerial elites: The institution of management education in Norway from 1936 to 2009

9(3) , s. 272- 287. Doi: https://doi.org/10.1080/17449359.2013.879725 - Full text in research archive

Market transformations and organisational changes lead to new needs for managerial competence, and such changes are proposed to influence the institution of management education over time. However, in an examination of the educational backgrounds of Norwegian CEOs from 1936 to 2009, this paper finds that changes in the institution of management education cannot be interpreted as direct responses to the organisational and external changes that companies face. This study suggests that the institution of management education is modified rather than fundamentally changed. These modifications can largely be explained by the concepts of institutional solidarity (i.e. dominant agents define what management education is, and this understanding is difficult to change due to path dependencies in the recruitment of top managers) and institutional plasticity (i.e. the “stretching” of established institutional scripts to fit new contexts).

Kvålshaugen, Ragnhild (2012)

Kunnskapsbaserte tjenesteytere: Koblere og meglere av kunnskap i norsk næringsliv

15(1) , s. 41- 50.

Amdam, Rolv Petter & Kvålshaugen, Ragnhild (2010)

Utdanning av norske næringslivstopper kontinuitet eller brudd?

13(3) , s. 37- 42.

Amdam, Rolv Petter Storvik & Kvålshaugen, Ragnhild (2009)

Mercury and Minerva: Scences from a Marriage

, s. 31- 43.

Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2009)

Strategisk kompetansestyring i prosjektbaserte organisasjoner - fra et forbrukerperspektiv til et produsent perspektiv

25(3) , s. 73- 81.

Kvålshaugen, Ragnhild (2007)

Autentisk ledelse - en effektiv lederstil?

10(5) , s. 22- 28.

Skjølsvik, Tale; Løwendahl, Bente R., Kvålshaugen, Ragnhild & FOSSTENLØKKEN, Siw Marita (2007)

Choosing to learn and learning to choose: strategies for client co-production and knowledge development

49(3) , s. 110- 128.

Kvålshaugen, Ragnhild; Løwendahl, Bente R. & Wenstøp, Fred (2003)

Fra beslutning til gjennomføring

, s. 339- 370.

Kvålshaugen, Ragnhild; Vabø, Agnete & Larsen, Eirinn (2003)

National Heterogeneity in Standardised Programmes of Business Education

, s. 110- 130.

Amdam, Rolv Petter; Kvålshaugen, Ragnhild & Larsen, Eirinn (2003)

The Power of Content revisited

Amdam, Rolv Petter; Kvålshaugen, Ragnhild & Larsen, Eirinn (2003)

Inside the Business Schools: The Content of European Business Education

Kvålshaugen, Ragnhild (2003)

Likevekt, motvekt og mangfold

Kvålshaugen, Ragnhild; Sanchez, Ron & Heene, Aimé (2000)

Implicit Theories of Strategy and Managerial Discretion

, s. 147- 163.

In this paper the manager's strategic way-of-thinking is in focus. A strategic way-of thinking consists of a number of thematic sets of values, assumptions, beliefs, ideas and thoughts about management and strategic development in organizations. Some of these ideas are implicit (beyond awareness), and are based on some preconceived, implicit understanding of what to do in order to make the "right" choices, and what the "right" choices might be. These preconceived ideas are labeled implicit theories of strategy. The paper explains the concept of implicit theories of strategy, how this concept relates to strategic decision-making and where it originates. Some propositions for further research are suggested related to the topics presented above. Implicit theories of strategy can contribute to a development of the competence-based management perspective and this is also discussed. At the end, some suggestions for how to study implicit theories of strategy are proposed.

Kvålshaugen, Ragnhild & Amdam, Rolv Petter (2000)

Etablering og utvikling av ledelseskulturer: Norsk kenningisme

2, 1, s. 84- 106.

Artikkelen fokuserer på hvordan en ledelseskultur etableres og utvikles. Hovedvekten er lagt på å forklare hvilke faktorer som er viktige for lederes valg av ledelsesideer og årsakene til at disse ideene blir spredt utover flere bedrifter og over tid. Ledelseskulturen som bidrar til det empiriske grunnlaget for artikkelen er kenningisme - en ledelseskultur som utviklet seg blant norske bedriftsledere som brukte George Kenning (amerikansk ledelseskonsulent) og hans ledelsesprinsipper til å definere hva ledelse er, og som betraktet ham som en betydningsfull rådgiver. Studien viser at en ledelseskultur over tid kan utvikles til å bli en mote. Videre behøver ikke moten nødvendigvis å dø helt ut, men snarere gjenoppstå i en ny og mer moderne utgave. Funnene fra studien antyder også at man bør studere utviklingen av ledelseskulturer i et evolusjonært perspektiv, siden en slik kultur utvikles over tid og gjennomgår ulike utviklingsfaser. The paper focuses on how a management culture was established and developed. The emphasis is on explaining which factors that have major influence on managers' choices of management ideas and the reasons for the diffusion of these ideas among organizations and over time. The case used to exemplify these relationships is the diffu-sion of George Kenning's management philosophy in Norway. He was an American management consultant helping some Norwegian managers to define management and managerial roles. This study shows that a management culture develops over time and after a while even becomes a fashion. It also shows that a management fashion do not necessarily suddenly die. It might be revitalized and arise in new forms. The findings in the study, thus, suggest that applying an evolutionary perspective on the development of a management culture might enhance the understanding of this formation process.

Kvålshaugen, Ragnhild & Amdam, Rolv Petter (1998)

Educational and Social Construction of Managerial Practice

Kvålshaugen, Ragnhild (1998)

Hvordan påvirker ulike kunnskapskilder lederes praksis

Kvålshaugen, Ragnhild (1997)

Sosiale paradokser og organisasjonsutvikling

(2) , s. 62- 73.

Kvålshaugen, Ragnhild; kratochvil, Renate, Khanamiryan, Mariya & Moore, Graham (2020)

Bort fra dataklemming - byggebransjen inn i den digitale tidsalder

[Kronikk]

Kvålshaugen, Ragnhild; Swärd, Anna & Djupvik-Flaa, Petrine (2020)

Mer innovasjon og utvikling i bygg og anleggsnæringen: Gjenta samarbeid!

[Kronikk]

Salvesen, Anniken; Berg, Julie Eriksen & Kvålshaugen, Ragnhild (2018)

Vilt og vått. Kan temmes.

[Kronikk]

Salvesen, Anniken; Berg, Julie Eriksen & Kvålshaugen, Ragnhild (2018)

Vilt og vått. Kan temmes.

[Kronikk]

Kvålshaugen, Ragnhild & Lisø, Kim Robert (2015)

Byggebransjen er lite innovativ

[Kronikk]

Kvålshaugen, Ragnhild (2015)

Hva er den verste kombinasjonen av destruktiv sjefing og sabøterer i arbeidslivet. https://radio.nrk.no/serie/ekko-helg/MDSP31002415/24-10-2015#t=2m5s

[Kronikk]

Kvålshaugen, Ragnhild (2014)

Hindringer kan gjøre oss mer kreative - http://www.bi.no/bizreview/artikler/hindringer-kan-gjore-oss-mer-kreative/

[Kronikk]

Kvålshaugen, Ragnhild (2014)

Ni råd for å bli mer effektiv

[Kronikk]

Kvålshaugen, Ragnhild & Myrtveit, Ingunn (2014)

Oppmerksomt tilstede

[Kronikk]

Kvålshaugen, Ragnhild (2014)

Ledere må lytte til de som saboterer og sutrer http://e24.no/jobb/ledertalentene/ledertalentene-2014/bi-forsker-ledere-maa-lytte-til-de-som-saboterer-og-sutrer/23298546

[Kronikk]

Kvålshaugen, Ragnhild (2014)

Mer kreativ av problemer

[Kronikk]

Kvålshaugen, Ragnhild (2011)

Tilbakeskritt for Vestre Viken

[Kronikk]

Kvålshaugen, Ragnhild (2011)

Kritisk til autentisk ledelse

[Kronikk]

Kvålshaugen, Ragnhild (2011)

Dominante ledere mer ekstreme

[Kronikk]

Kvålshaugen, Ragnhild (2011)

Autentiske ledere lykkes

[Kronikk]

Kvålshaugen, Ragnhild (2011)

Menn 50 pluss er overvurdert

[Kronikk]

Kvålshaugen, Ragnhild; Breunig, Karl Joachim, Klitzing, Helge & jacobsen, siw ellen (2011)

Et system for å dele kunnskap

[Kronikk]

Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2010)

Hverdagslæring

[Kronikk]

Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2010)

Viktig med klima for læring på jobben

[Kronikk]

Kvålshaugen, Ragnhild (2001)

Ensartet elite skadelig for næringslivet

[Kronikk]

Kvålshaugen, Ragnhild (2001)

Ledere er for like

[Kronikk]

Amdam, Rolv Petter Storvik & Kvålshaugen, Ragnhild (2025)

Changing a Leadership Programs Narrative through Rhetoric History: The New Meaning of Kenningism in Norway

[Conference Lecture]. Event

Firmo, Hugo & Kvålshaugen, Ragnhild (2024)

Recombination of physical resources? Economic growth in a circular economy

[Conference Lecture]. Event

Bygballe, Lena Elisabeth; Firmo, Hugo & Kvålshaugen, Ragnhild (2021)

Nye forretningsmodeller for sirkulær økonomi i bygg-, anleggs- og eiendomsnæringen (BAE). En litteraturstudie.

[Report Research].

Denne rapporten handler om sirkulær økonomi og nye forretningsmodeller i BAE-næringen. Vi har gjennomført en innledende (scoping) litteraturstudie av internasjonal vitenskapelig litteratur på området med utgangspunkt i følgende forskningsspørsmål: What is the current state of the art of business model innovation within the circular economy?” Resultatene fra denne gjennomgangen presenteres her i rapporten. Studien har hatt som formål å identifisere interessante aspekter og problemstillinger knyttet til sirkulære forretningsmodeller, og å vise relevansen av disse for det videre arbeidet (både praktisk og forskningsmessig) og diskusjonen som foregår knyttet til å skape en mer sirkulær BAE-næring.

Kratochvil, Renate & Kvålshaugen, Ragnhild (2021)

Implementing strategy: Platforms and data integration as a bundle of solutions to a meta-problem

[Conference Lecture]. Event

Kratochvil, Renate; Khanamiryan, Mariya, Soylu, Ahmet & Kvålshaugen, Ragnhild (2021)

Organizational context factors that stimulate digital mindsets to unfold in digital transformation

[Professional Article].

Kvålshaugen, Ragnhild; Svendsen, Julie Holtet & Bjønnes, Sarah Lillia (2021)

En god start: Produktivt samarbeid i tidligfase av byggeprosjekter

[Report Research].

Kvålshaugen, Ragnhild; Swärd, Anna , Djupvik-Flaa, Petrine, Stenberg, Synne & Virgenes, Ulrik (2021)

Gjentakende samarbeid i utbyggingsprosjekter: Skaper det verdi og i så fall hvilke verdier og hvordan?

[Report Research].

Kratochvil, Renate & Kvålshaugen, Ragnhild (2021)

Symmetric interactions in university-industry research collaboration: Novelty lost

[Conference Lecture]. Event

Kvålshaugen, Ragnhild & Groskovs, Sergejs (2020)

Måle effekter av digitalisering i den norske byggenæringen

[Report Research].

Kratochvil, Renate; Khanamiryan, Mariya & Kvålshaugen, Ragnhild (2020)

Move away from data hugging - the construction industry into the digital age

[Professional Article].

Kvålshaugen, Ragnhild; Swärd, Anna & Bygballe, Lena Elisabeth (2020)

Controlling as caring: Exploring Control-trust dynamics in interorganizational relationships

[Conference Lecture]. Event

Bygballe, Lena Elisabeth; Kokkonen, Anne & Kvålshaugen, Ragnhild (2020)

What makes collaboration works?

[Report Research].

Kratochvil, Renate & Kvålshaugen, Ragnhild (2020)

Collaborative innovation to keep the idea of a (responsible) digital platform alive

[Conference Lecture]. Event

Kvålshaugen, Ragnhild; Swärd, Anna & Bygballe, Lena Elisabeth (2020)

Controlling as caring: Exploring Control-trust dynamics in interorganizational relationships

[Lecture]. Event

Kratochvil, Renate & Kvålshaugen, Ragnhild (2020)

Collaborative innovation to keep the idea of a (responsible) digital platform alive

[Conference Lecture]. Event

Bygballe, Lena Elisabeth; Kokkonen, Anne & Kvålshaugen, Ragnhild (2019)

Institutional projects and collaborative strategizing in adapting to climate change

[Lecture]. Event

Kratochvil, Renate & Kvålshaugen, Ragnhild (2019)

Boundaryless coordination – A Constituting Process for Openness

[Conference Lecture]. Event

Kvålshaugen, Ragnhild; Swärd, Anna & Bygballe, Lena Elisabeth (2019)

Controlling for trust or distrust?

[Conference Lecture]. Event

Kvålshaugen, Ragnhild; Wennes, Grete & Nesse, Jon Gunnar (2019)

Organisere og lede : dilemmaer i praksis

[Textbook].

Tomassen, Sverre; Dasi, Ángels, Pedersen, Torben & Kvålshaugen, Ragnhild (2019)

A Multilevel analysis of the Mechanisms for cross-unit knowledge adoption in MNCs.

[Conference Lecture]. Event

Kvålshaugen, Ragnhild; Nesse, Jon Gunnar & Wennes, Grete (2019)

Organisere og lede: Dilemmaer i praksis

[Textbook].

Kratochvil, Renate & Kvålshaugen, Ragnhild (2019)

“Strategically transforming for digitalization – Exploring micro-practices of formulating problems and finding solutions”

[Conference Lecture]. Event

Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2018)

Longitudinal research design and analysis in routine change

[Conference Lecture]. Event

Swärd, Anna & Kvålshaugen, Ragnhild (2018)

Trust and relational coordination

[Conference Lecture]. Event

Kvålshaugen, Ragnhild & Swärd, Anna (2018)

Sluttrapport Samhandling og prosessledelse

[Report Research].

Konfliktnivået i anleggsprosjekter er et stadig tilbakevendende tema i den offentlige debatten. Debatten handler ofte om kontraktsformer, tildelingskriterier og ikke minst kvaliteten på samhandlingen mellom aktørene i disse interorganisatoriske prosjektene. Tidligere forskning har vist at utvikling av tillit og gode relasjoner er spesielt viktig for å unngå konflikter. I studien som presenteres her, utdyper vi dette. Studien er gjennomført som en case-studie av E16 Bagn-Bjørgo. Her har vi gjort intervjuer, spørreundersøkelser, dokumentanalyser og observasjoner i møter for å undersøke: • Betingelsene for at gode intensjoner fra Samhandlingsfasen (SHF) tas med inn i prosjektgjennomføringen • Om måling av samhandlingskvalitet underveis i prosjektet bidrar til å sette mer fokus på samhandlingskvalitet og relasjoner i prosjektgjennomføringen • Identifikasjon av former for kontroll som bidrar til å utvikle og opprettholde tillit i relasjonene Vi finner at kvaliteten på gjennomføringen av SHF er viktig for å gi prosjektet en god start. Her utvikles det tillit mellom aktørene ved at man viser kompetanse og velvillighet. Videre ved temasamlinger skaper man felles oppgaveforståelse og i tillegg defineres strukturer og regler for samhandling som synliggjøres gjennom samhandlingsplakaten. Det er viktig å merke seg at tilliten som utvikler seg i SSHF er midlertidig. Hvis den skal styrkes og opprettholdes, så har vi identifisert problemløsningorientert atferd og ledelse som spesielt kritiske faktorer. Problemløsning handler om å finne gode løsninger på uforutsette forhold som oppstår underveis i prosjektet. Det å ha kompetente medarbeidere hos både byggherre og entreprenør er avgjørende. Samarbeid innad i ledelsen er viktig, men det er også viktig å myndiggjøre folkene som faktisk utfører de konkrete arbeidsoppgavene slik at de sammen finner gode løsninger. Å skape et felles lederteam for prosjektet hvor man samarbeider på tvers av organisasjonene er viktig. Det er viktig at ledere framsnakker de andre partene. Dette har en smitteeffekt nedover i organisasjonene. Kontroll er en nødvendig del av anleggsprosjekter for å sørge for at det man bygger faktisk er i henhold til de standarder som er satt. Måten å gjøre kontroll på har imidlertid stor betydning for utvikling og bibehold av tillitsrelasjoner. Vi identifiserer tre praksiser for kontroll som bidrar til bygge og opprettholde tillitsfulle relasjoner; informerende praksis, problemløsende praksis og proaktiv praksis.

Hauge, Åshild Lappegard & Kvålshaugen, Ragnhild (2018)

Beslutningsprosesser om overvann i urbane strøk

[Report Research].

Kvålshaugen, Ragnhild (2018)

Practices in institutional projects as mobilizers of change: A case of adaptation to climate change.

[Lecture]. Event

Kvålshaugen, Ragnhild & Bygballe, Lena Elisabeth (2018)

Practices in Institutional Projects as Mobilizers of Change: A Case of Adaptation to Climate Change

[Conference Lecture]. Event

Amdam, Rolv Petter Storvik & Kvålshaugen, Ragnhild (2018)

Narratives and the Financialization; The Narrative that Transformed Capitalism in Norway in the 1980s

[Conference Lecture]. Event

Kvålshaugen, Ragnhild (2018)

Practices in institutional projects as mobilizers of change: A case of adaptation to climate change

[Lecture]. Event

Swärd, Anna ; Bygballe, Lena Elisabeth & Kvålshaugen, Ragnhild (2018)

Controlling for trust

[Conference Lecture]. Event

Bygballe, Lena Elisabeth & Kvålshaugen, Ragnhild (2017)

Institutional projects as mobilizers of change in the realm of institutional complexity: The case of adaptation to climate change

[Lecture]. Event

Bygballe, Lena Elisabeth & Kvålshaugen, Ragnhild (2017)

Institutional projects as mobilizers of change in the realm of institutional complexity: The case of adaptation to climate change

[Lecture]. Event

Lombardo, Sebastiano; Massie, Daniel & Kvålshaugen, Ragnhild (2017)

Temporal Strategic Partnerships: The Role of Relationality and Micro-Phenomena

[Lecture]. Event

This proposal describes an ongoing research project into temporal strategic partnering. Our case-study of the relationship development between a large contractor, its client and sub-contractors revolving around a billion-dollar construction project answers the call for further research into social aspects of strategic partnerships. We aim to disentangle the relational dynamics in collaborative approaches that drive value creation and destruction. Preliminary results suggest that the development of shared goals, understanding, respect and trust are central explanatory variables for project success. Thus we, have adapted tools and concepts from relational coordination theory to capture and measure these relational aspects of inter-organizational relationships. The qualitative part of the study develops a relational model of partnering and highlight micro-phenomena’s role in value creation within collaborative arrangements and processes.

Amdam, Rolv Petter Storvik & Kvålshaugen, Ragnhild (2017)

Norske toppledere og deres utdanningsbakgrunn i 2016

[Professional Article]. 20(5) , s. 64- 69.

Tomassen, Sverre & Kvålshaugen, Ragnhild (2017)

The Effect of Coordination Mechanisms on Knowledge Adoption Across Types of Work in MNCs

[Conference Lecture]. Event

Bygballe, Lena Elisabeth & Kvålshaugen, Ragnhild (2016)

Innovation in the realm of institutional complexity – the case of climate adaptation

[Lecture]. Event

Breunig, Karl Joachim & Kvålshaugen, Ragnhild (2016)

Routine change: Mindful enactments of misalignments betwenn the ostensive aspects of the routine and its performance

[Conference Lecture]. Event

Kvålshaugen, Ragnhild & Bygballe, Lena Elisabeth (2016)

I strategiarbeid, skal vi bry oss om klimaendringer?

[Lecture]. Event

Swärd, Anna Sundberg; Massie, Daniel & Kvålshaugen, Ragnhild (2016)

The role of trust in relational coordination

[Lecture]. Event

Breunig, Karl Joachim; Söderlund, Jonas & Kvålshaugen, Ragnhild (2015)

Lasting Temporariness: Projects as Capability Bridges across Time and Organizational Levels

[Conference Lecture]. Event

Kvålshaugen, Ragnhild (2015)

Klimaendringer og byggenæringen

[Lecture]. Event

Breunig, Karl Joachim; Söderlund, Jonas & Kvålshaugen, Ragnhild (2015)

Lasting temporariness: Projects as capability bridges across time and organizational levels

[Conference Poster]. Event

Junni, Paulina; Kvålshaugen, Ragnhild & Tomassen, Sverre (2014)

Leadership culture for knowledge sharing in IPSFs: Do formal transmission channels help or hurt?

[Conference Lecture]. Event

Breunig, Karl Joachim; Söderlund, Jonas & Kvålshaugen, Ragnhild (2014)

Lasting temporariness: Longitudinally assessing multiple outcomes of temporary project work

[Conference Lecture]. Event

Kvålshaugen, Ragnhild & Tomassen, Sverre (2013)

Different Governance Mechanisms, Different Benefits: Knowledge Sharing in International Professional Service Firms

[Conference Lecture]. Event

Jez, Vedrana; Kvålshaugen, Ragnhild & Myrtveit, Ingunn (2013)

Cognitive Biases in Strategic Decision-Making

[Conference Lecture]. Event

Isaksen, Arne; Jevnaker, Birgit Helene, Kvålshaugen, Ragnhild, Levin, Morten, Nilssen, Tore Geir, Ravn, Johan Elvemo, Sending, Aage, Spilling, Olav R, Wennes, Grete & Øyum, Lisbeth (2013)

Teknologiledelse. Innovasjon, økonomi, organisasjon

[Textbook].

Lombardo, Sebastiano & Kvålshaugen, Ragnhild (2012)

Not playing by the rules. Provocation and the dark side of organizational ingenuity.

[Lecture]. Event

Lombardo, Sebastiano & Kvålshaugen, Ragnhild (2012)

Not Playing by the Rules. Provocation and the Dark Side of Organizational Ingenuity

[Conference Lecture]. Event

Kvålshaugen, Ragnhild & Wennes, Grete (2012)

Organisere og lede: Dilemmaer i praksis

[Textbook].

Lombardo, Sebastiano & Kvålshaugen, Ragnhild (2012)

Co-creation and the role of the client in strategizing

[Conference Lecture]. Event

Huemer, Lars & Kvålshaugen, Ragnhild (2011)

Redefining Leadership:The Influence Trade-off in Strategic Change

[Conference Lecture]. Event

Kvålshaugen, Ragnhild & Lervik, Jon Erland Bonde (2011)

Learning International Servicing: Simultaneously Creating Knowledge and Value. Insight from the research project Terrella

[Report Research].

Lombardo, Sebastiano & Kvålshaugen, Ragnhild (2011)

Co-creation and the Role of the Customer in Strategizing

[Conference Lecture]. Event

Kvålshaugen, Ragnhild & Tomassen, Sverre (2011)

Coordination Mechanisms as Enablers of Knowledge Sharing in International Professional Service Firms

[Conference Lecture]. Event

Huemer, Lars & Kvålshaugen, Ragnhild (2011)

The Influence Paradox in Leadership:A Fundamental Source of Ambidexterity

[Conference Lecture]. Event

Kvålshaugen, Ragnhild (2011)

Kunnskapsbaserte tjenester

[Report Research].

Målet med denne studien har vært å undersøke hvordan og på hvilke måter kunnskapsbaserte tjenesteytere bidrar til innovasjon i en økonomi hvor ulike aktører er tett sammenvevd i et nettverk. Denne studien har hatt to hovedhensikter. For det første å undersøke attraktiviteten til kunnskapsbaserte tjenesteytere i Norge og deretter forsøke å forstå hvordan de kunnskapsbaserte tjenesteyterne bidrar til innovasjon gjennom sine tjenesteleveranser til sine kunder. Generelt kan vi konkludere med at kunnskapsbaserte tjenesteytere er viktige for verdiskaping i Norge. De fungerer i mange sammenhenger som koblere og kunnskapsmeglere mellom organisasjoner og kunnskapsfelt. Samtidig er kunnskapsbaserte tjenesteytere avhengige av andre vekstkraftige næringer og en avansert offentlig sektor for å vokse og utvikle seg. Imidlertid er det flere implikasjoner vi har sett som følge av vårt studium: • Behov for mer enhetlig offentlig statistikk for å kunne følge utviklingen av kunnskapsbaserte tjenesteytere. • Få en bedre forståelse av hva som kjennetegner grønne beitemarker for kunnskapsbaserte tjenesteytere. • En mulighet for det offentlige Norge til å utvikle seg som en grønn beitemark for kunnskapsbaserte tjenesteytere og derigjennom drive indirekte næringsutvikling. Et eksempel på tiltak som kan bidra til å skape flere grønne beitemarker for kunnskapsbaserte tjenesteytere er offentlig privat samarbeid (OPS). • Forstå bedre sammenhengen mellom internasjonalisering av øvrig næringsliv og internasjonalisering av kunnskapsbaserte tjenesteytere. • Tilgang på rett type talenter er svært viktig for kunnskapsbaserte tjenesteytere. Pr dags dato er det spesielt ingeniørmangelen som er mest utfordrende. Her trengs det muligens et mer fleksibelt system for utenlandsk arbeidskraftrekruttering i Norge og at virksomheten utvikler kompetanse på hvordan de skal rekruttere arbeidskraft fra utlandet.

Tomassen, Sverre & Kvålshaugen, Ragnhild (2010)

Coordination Mechanisms as Enablers of Knowledge Sharing in International Professional Service Firms

[Conference Lecture]. Event

Breunig, Karl Joachim & Kvålshaugen, Ragnhild (2010)

Autonomy or Automation? Solving the Rigidity Paradox of Dynamic Capabilities by Understanding the Interplay between Routine and Non-Routine Behaviors

[Conference Lecture]. Event

Breunig, Karl Joachim; Kvålshaugen, Ragnhild & Hydle, Katja Maria (2010)

Assesing The Opportunity For Global Standardization In International Professional Service Firms

[Conference Lecture]. Event

Breunig, Karl Joachim & Kvålshaugen, Ragnhild (2009)

Autonomy or Automation? Solving the Rigidity Paradox of Dynamic Capabilities by Understanding the Interplay between Routine and Non-Routine Behaviours

[Conference Lecture]. Event

Kvålshaugen, Ragnhild (2008)

Learning from Which Practice

[Conference Lecture]. Event

Kvålshaugen, Ragnhild (2008)

Troverdige ledere vinner frem

[Professional Article].

Breunig, Karl Joachim; Kvålshaugen, Ragnhild & Hydle, Katja Maria (2008)

A Mix Of Value Creation Processes In International Professional Service Firms: Consequences For Knowledge Management

[Conference Lecture]. Event

Breunig, Karl Joachim; Hydle, Katja Maria & Kvålshaugen, Ragnhild (2007)

Beyond Boundaries: Empirical foundations for a typology of international services

[Conference Lecture]. Event

Hydle, Katja Maria; Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2007)

Communities of Practices and Communities of Tasks for Global Professional Service Performance

[Conference Lecture]. Event

Kvålshaugen, Ragnhild; Løwendahl, Bente R., Skjølsvik, Tale & FOSSTENLØKKEN, Siw Marita (2006)

Incremental learning in professional service firms: The importance of project and client characteritistics

[Conference Lecture]. Event

Skjølsvik, Tale; Løwendahl, Bente R., Kvålshaugen, Ragnhild & FOSSTENLØKKEN, Siw Marita (2005)

Professional service firm strategy as project and client selection

[Conference Lecture]. Event

Skjølsvik, Tale; Kvålshaugen, Ragnhild, Løwendahl, Bente R. & FOSSTENLØKKEN, Siw Marita (2004)

Sustainable competitive advantage from knowledge development: The importance of project and client selection

[Conference Lecture]. Event

Academic Degrees
Year Academic Department Degree
2001 BI Norwegian Business School Ph.D Dr. Oecon.
1994 BI Norwegian Business School Master of Science
1992 University of Oslo Ped. Seminar
1987 University of Oslo Master of Arts
Work Experience
Year Employer Job Title
2016 - Present BI Norwegian Business School Professor Chair Efficient Building Processes
2014 - Present NTNU Business School Professor II
2016 - 2016 BI Norwegian Business School Professor
2001 - 2015 BI Norwegian Business School Associate professor
2011 - 2014 BI Norwegian Business School Associate Dean MBA
2011 - 2014 Member of UUV Executive Associate dean
2013 - 2013 UC Berkeley Visiting professor
2009 - 2009 Scancor, Stanford University Visiting Scholar
2004 - 2006 SINTEF Knowledge and Strategy Senior Researcher
2002 - 2004 BI Norwegian Business School Dean of Graduate Studies
1998 - 2001 BI Norwegian Business School Doctoral Fellow
1989 - 1998 NITH Head of Department
1987 - 1989 Bankakademiet Consultant