Rutger Daniel van Oest
Professor
Department of Marketing
Professor
Department of Marketing
I obtained both my MSc in Econometrics (cum laude) and PhD in Economics from Erasmus University Rotterdam. Prior to joining the Department of Marketing at BI, I was an assistant professor at Tilburg University.
Selected publications:
Van Oest, R., & Moss, J. (2026). Quadratically Weighted Agreement Coefficients: Interpretations and Connections. Psychometrika, 23 pages, in press.
Ungureanu, O., Van Oest, R, & Schauerte, N. (2025). Add-On or Move-On: Do In-Game Purchases Help or Hurt Upgrading to Newer Game Versions? International Journal of Research in Marketing, 42 (4), 1105-1124.
Van Oest, R. (2023). The Dependence of Chance-Corrected Weighted Agreement Coefficients on the Power Parameter of the Weighting Scheme: Analysis and Measurement. Psychometrika, 88 (2), 554-579.
Van Oest, R., & Girard, J. M. (2022). Weighting Schemes and Incomplete Data: A Generalized Bayesian Framework for Chance-Corrected Interrater Agreement. Psychological Methods,27 (6), 1069-1088.
Van Oest, R. (2019). A New Coefficient of Interrater Agreement: The Challenge of Highly Unequal Category Proportions. Psychological Methods, 24 (4), 439-451.
Andreassen, T. W., Van Oest, R. D.,& Lervik-Olsen, L.(2018). Customer Inconvenience and Price Compensation: A Multiperiod Approach to Labor-Automation Tradeoffs in Services. Journal of Service Research, 21 (2), 173-183.
Knox, G., &Van Oest, R.(2014). Customer Complaints and Recovery Effectiveness: A Customer Base Approach. Journal of Marketing, 78 (5), 42-57.
Van Oest, R. (2013). Why Are Consumers Less Loss Averse in Internal than External Reference Prices?. Journal of Retailing, 89 (1), 62-71.
Van Oest, R., &Knox, G.(2011). Extending the BG/NBD: A Simple Model of Purchases and Complaints. International Journal of Research in Marketing, 28, 30-37.
Van Oest, R. D., Van Heerde, H.J., &Dekimpe, M. G.(2010). Return on Roller Coasters: A Model to Guide Investments in Theme Park Attractions. Marketing Science, 29 (July), 721-737.
Van Oest, R., & Franses,P. H.(2005). Which Brands Gain Share from Which Brands? Inference from Store-Level Scanner Data. Quantitative Marketing and Economics, 3, 281-304.
Bauwens, L., Bos, C. S., Van Dijk, H. K.,& Van Oest, R. D.(2004). Adaptive Radial-Based Direction Sampling: Some Flexible and Robust Monte Carlo Integration Methods. Journal of Econometrics, 123, 201-222.
Shows 5 of 16 publication(s)
Article Olga Ungureanu, Rutger Daniel van Oest, Nico Schauerte (2025)
Article Rutger Daniel van Oest (2022)
Article Rutger van Oest, Jeffrey M. Girard (2021)
Article Rutger Daniel van Oest (2019)
Article Rutger Daniel van Oest (2018)
Shows 5 of 17 publication(s)
Conference lecture Afra Koulaei, Rutger Daniel van Oest, Sundar Bharadwaj (2019)
Conference lecture Rutger Daniel van Oest, George Knox (2018)
Conference lecture Delia Olga Ungureanu, Rutger Daniel van Oest (2018)
Conference lecture Delia Olga Ungureanu, Rutger Daniel van Oest (2018)
Conference lecture Rutger Daniel van Oest (2017)
| Year | Academic Department | Degree |
|---|---|---|
| 2005 | Erasmus University Rotterdam | Ph.D. |
| 2001 | Erasmus University Rotterdam | Master of Science |
| 2000 | Erasmus University Rotterdam | Master of Science |
| Year | Employer | Job Title |
|---|---|---|
| 2014 - Present | BI Norwegian Business School | Professor |
| 2011 - 2014 | BI Norwegian Business School | Associate Professor |
| 2005 - 2010 | Tilburg University | Assistant Professor |