Research

Department of Communication and Culture

We develop and disseminate knowledge based on communication and cultural challenges of the sustainable future where digitalization is central. We do this through engaging with students, dialog, and collaborations with partners.

BI Norwegian Business School registers our scientific publications in the national database NVA (Norwegian Research Information Repository).

Below is a list of the most recent publications. Follow this link to NVA to make an advanced search.

Publications

Gran, Anne-Britt (2025)

Performing Not-Not-Me in SoMe: A New Theatrical Typology of Self-Presentation Online

Social Media + Society, 11(1) Doi: https://doi.org/10.1177/20563051251315256
Yu, Shubin; Roh, Soojin & Liu, Huaming (2025)

The Devil Replies Slowly: How the Response Speed of Online Luxury Retailers Affects Brand Attitude

International Journal of Electronic Commerce, 29(2) , s. 185-209. Doi: https://doi.org/10.1080/10864415.2025.2471676
Petterson, Aino Lilja & Kunst, Jonas R. (2025)

Understanding Diversity in Norway: Ethnicity, Gender, Religion, and Social Class

Handbook of Diversity Competence - European Perspectives, Doi: https://doi.org/10.1007/978-3-031-69308-3
Gran, Anne-Britt (2025)

Performing Not-Not-Me in SoMe: A New Theatrical Typology of Self-Presentation Online

Social Media + Society, 11(1) Doi: https://doi.org/10.1177/20563051251315256
Fieseler, Christian (2025)

Speculative labour: The financialized imagination of creative work and the assetization of digital art through non-fungible tokens (NFTs)

[Professional Article]. New Media & Society, Doi: https://doi.org/10.1177/146144482513176
Petterson, Aino Lilja & Kunst, Jonas R. (2025)

Understanding Diversity in Norway: Ethnicity, Gender, Religion, and Social Class

Handbook of Diversity Competence - European Perspectives, Doi: https://doi.org/10.1007/978-3-031-69308-3
Alacovska, Ana; Bucher, Eliane & Fieseler, Christian (2025)

Multimodal identity work: The power of visual images for identity construction in the gig economy

Human Relations, Doi: https://doi.org/10.1177/00187267241304591 - Full text in research archive

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We adopt a visual methods approach, in conjunction with an interview-based study, to investigate the identity work of creative workers who sell their services remotely as online freelancers via gig economy platforms. Based on visual self-portrayals elicited from 53 remote gig workers, including illustrators, animators and graphic designers, and their subsequent verbal reflections on these images, our study elucidates the generative power of visual images for gaining insights into identity work, especially in non-traditional work contexts facilitated by digital technologies. We distinguish key identity work strategies that remote gig workers use to construct their identities in relation to idealized, publicly available and free-floating imaginaries of platform labour. These strategies ranged from fully embracing such imaginaries to their vehement rejection, as well as strategies aimed at maintaining a balance between these extremes. Besides the embodied, sensorial intensities and imaginative projections underpinning such identity construction in the gig economy, our analysis foregrounds also the spatial aspects of identity work. Theoretically, we propose a redefinition of identity work as a multimodal accomplishment rather than exclusively a narrative one to better explain the elusive and contradictory aspects of identity work, including its affective and spatial character.
Obaidi, Milan; Kunst, Jonas R. & Myftari, Kledian (2025)

Navigating the Threat Landscape: Understanding the Role of Threat Perceptions in Violent Extremism

The Cambridge Handbook of the Psychology of Violent Extremism, , s. 345-365.
Myrvang, Christine (2025)

De siste arkivrotter

Skarpe briller og bitre piller, Festskrift til Harald Espeli og Finn Erhard Johannessen, , s. 136-145.
Yu, Shubin & Talukdar, Nabanita (2025)

The Guilt-Relief Pill: The Effect of a Sustainability Claim for Luxury Brands

European Journal of Marketing,
Kunst, Jonas R. & Obaidi, Milan (2025)

The Future of Violent Extremism Research – 5 Recommendations Based on a Machine Learning Analysis of 34,000+ Articles

The Cambridge Handbook of the Psychology of Violent Extremism, , s. 28-45.
Osborn, D; Lilly, Kieren J., Kunst, Jonas R., Obaidi, Milan & Bos, Kees van den (2025)

The Role of Relative Deprivation in the Process of Radicalization into Violent Extremism

The Cambridge Handbook of the Psychology of Violent Extremism, , s. 323-344.
Obaidi, Milan & Kunst, Jonas R. (2025)

The Cambridge Handbook of the Psychology of Violent Extremism

Cambridge University Press
Orel, Marko; Cerne, Matej & Wong, Sut I (2025)

Humanizing the Digital Workspace: Creativity, Innovation and Leadership in the Age of Technology

Springer Nature
Orel, Marko; Černe, Matej & Wong, Sut I (2025)

The Idea of Humanizing Digital Workplace—but Questioning the Humane Side of it. An Introduction

Humanizing the Digital Workspace: Creativity, Innovation and Leadership in the Age of Technology, Doi: https://doi.org/10.1007/978-3-031-76902-3
Kunst, Jonas R. (2025)

Redefining the Mainstream: A Review and Meta-Analysis of the Evolving Dynamics of Majority-Group Acculturation

European Review of Social Psychology, , s. 1-51. Doi: https://doi.org/10.1080/10463283.2025.2492506
Haidemariam, Tsehaye & Gran, Anne-Britt (2025)

On the problems of training generative AI: towards a hybrid approach combining technical and non-technical alignment strategies

AI & Society: Knowledge, Culture and Communication, Doi: https://doi.org/10.1007/s00146-025-02445-0
Liu, Huaming; Sang, Hui, Wang, Xuejie & Yu, Shubin (2025)

Effects of ability self-discrepancy on consumer behavior: the moderating role of self-efficacy

Current Psychology, 44, s. 4170-4179. Doi: https://doi.org/10.1007/s12144-025-07321-0
Ding, Haien & Kuvaas, Bård (2025)

Exploring the necessary roles of basic psychological needs at work: A necessary condition analysis

Journal of Occupational and Organizational Psychology, 98(1) Doi: https://doi.org/10.1111/joop.70012

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Self-determination theory (SDT) postulates that all humans have basic psychological needs for autonomy, competence, and relatedness. SDT scholars employ a necessity logic to define and interpret the roles of psychological need satisfaction for optimal human development. However, traditional regression techniques, often applied to test hypotheses derived from SDT, are unsuitable for testing necessity statements. To achieve a theory-method alignment, we employed necessary condition analysis (NCA) to examine whether basic psychological needs at work are necessary for employees' intrinsic motivation, identified regulation, life satisfaction, and vigour at work. Study 1's cross-sectional data (N = 550; Germany) and Study 2's time-lagged data (N = 417; UK and US) generally support the necessary roles of need satisfaction. Notably, intrinsic motivation and vigour are especially constrained by basic psychological need satisfaction. This research advances SDT by providing more precise accounts of the theory from a necessity-oriented lens. We also highlight the importance of management practices that can satisfy employees' basic psychological needs at work.
Michal, Piksa; Magdalena, Zaniewska, Agata, Cieslik-Starkiewicz, Kunst, Jonas R., Mikolaj, Morzy, Jan, Piasecki & Rafal, Rygula (2025)

The link between tobacco smoking and susceptibility to misinformation

Psychopharmacology, , s. 1-10. Doi: https://doi.org/10.1007/s00213-025-06802-1
Orel, Marko; Černe, Matej & Wong, Sut I (2025)

Humanizing the Digital Workspace: Creativity, Innovation and Leadership in the Age of Technology | SpringerLink

Springer Nature Doi: https://doi.org/10.1007/978-3-031-76902-3

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This book examines the relationship between people and technology in the digital workspace from management, sociological and psychological perspectives
Dinan, Mona Masoumi; Lutz, Christoph & Poli, Nikola (2025)

Residents’ perspectives on short-term rental platforms through a sustainability lens

Current Issues in Tourism, Doi: https://doi.org/10.1080/13683500.2025.2453588

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This study investigates the sustainability implications of Short-Term Rental (STR) platforms through a qualitative approach, analysing rich data from residents of the United States and United Kingdom. Using thematic analysis, we identify positive and negative perceived impacts of STRs across three dimensions of sustainability and look at four key stakeholders affected by these platforms. The economic aspect of sustainability received the most attention and was perceived as the most pronounced impact on all stakeholders including guests, hosts, local businesses and neighbours. Furthermore, a comparison between the two countries indicates that a larger proportion of British residents perceive minimal to no impacts of STRs on their communities compared to their American counterparts. This research shows the complex interplay between STR platforms and sustainability, providing valuable insights for policymakers and stakeholders striving to navigate the challenges and opportunities presented by the sharing economy in the tourism sector.
Ozer, Simon; Obaidi, Milan & Kunst, Jonas R. (2025)

Globalization, immigrant acculturation expectations, and extremism

Migration Studies, 13(1) , s. 1-25. Doi: https://doi.org/10.1093/migration/mnaf009
Roh, Soojin & Yu, Shubin (2025)

The Digital Language of Emotion: Cautions and Solutions for Strategic Use of Emoji in Responding Information System Incidents

Communications of the Association for Information Systems, 56, s. 675-719. Doi: https://doi.org/10.17705/1CAIS.05627
Kunst, Jonas R. & Bierwiaczonek, Kinga (2025)

Toward a Parsimonious Framework for Understanding Emotional Reactions to Conspiracy Theories Across Cultures

Psychological Inquiry, 35(3-4) , s. 229-232. Doi: https://doi.org/10.1080/1047840X.2024.2442938

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Conspiracy theories have the capacity to evoke intense emotions that can serve as catalysts for behavioral propensities, even those of the most extreme nature (Bierwiaczonek et al., 2024), underscoring the paramount importance of a psychological understanding of this intricate process. While a number of studies have investigated the role of emotions in this context (e.g., Prooijen, 2022; van Prooijen et al., 2022; Wabnegger et al., 2024), a comprehensive framework to elucidate how different conspiracy theories elicit distinct emotions based on their appraisal has been notably absent. This lacuna in the literature makes the contribution by Pummerer et al. (2024) all the more invaluable and timely. In their review, the authors put forward the Appraisal Model of Conspiracy Theories (AMCT) to understand the diverse emotional and behavioral consequences of conspiracy beliefs. The model posits that different features of conspiracy theories, when made salient, elicit specific combinations of appraisals related to certainty, control, and pleasantness. These appraisal patterns are thought to be associated with distinct emotions such as fear, anger, disgust, pride, and schadenfreude, which in turn are connected to different action tendencies ranging from withdrawal, confrontation, aggression aimed at exclusion, to community-building. The model can be considered a seminal contribution to the field and generates many testable hypotheses for future research.
Köse, Dicle Berfin; Oksa, Reetta, Savela, Nina, Latikka, Rita & Oksanen, Atte (2025)

The Effect of Professional Social Media Usage on Procrastination and Work Engagement in the Face of the COVID-19 Pandemic

Scandinavian Journal of Psychology, 66(5) , s. 654-671. Doi: https://doi.org/10.1111/sjop.13111
Lauring, Jakob; Jonasson, Charlotte & Sanden, Guro Refsum (2025)

When can resistance to a standardization policy result in destandardization? The case of corporate language implementation

International Business Review, 34(4) , s. 1-18. Doi: https://doi.org/10.1016/j.ibusrev.2025.102446 - Full text in research archive

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The implementation of corporate language policies is widely regarded as a strategy for improving communication and coordination across globally dispersed organizations. However, employees who experience a mismatch between the corporate language and their competencies or job requirements may resist the policy or attempt to change it, as documented in existing language-sensitive international business research. Nevertheless, the long-term effects of resistance against a language policy initiative have yet to be explored. We applied a two-year qualitative study following the top management’s decision to use English as a corporate language in a Danish organization. Results showed that discrepancies between external job requirements and policy directions were used by employees as a source of power to legitimize reinterpretations of the policy leading to a language destandardization process with important consequences for the organization. These findings contribute to literature on language policy implementations by describing how negotiated reactions change the practice of a policy.
Alacovska, Ana; Fieseler, Christian & Avellaneda, Victor Andrés Renza (2025)

Speculative labour: The financialized imagination of creative work and the assetization of digital art through non-fungible tokens (NFTs)

New Media & Society, Doi: https://doi.org/10.1177/14614448251317693
Dinan, Mona Masoumi & Lutz, Christoph (2025)

Studying short-term rental platform perceptions and use through a digital inequality lens

Frontiers in Sustainable Tourism, 4, s. 1-11. Doi: https://doi.org/10.3389/frsut.2025.1561748 - Full text in research archive

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Short-term rental (STR) platforms hold promise for promoting inclusive tourism, although the digital divide risks barring certain groups from reaping these benefits. Existing research has analyzed the impacts of STR platforms but there is a lack of evidence on impact perceptions, especially as they relate to socio-demographic variables. To address this shortcoming and using digital inequality theory, we report the results of a survey in the United States and the United Kingdom. We find that age is a significant factor in shaping perceptions and engagement with STR platforms. Younger individuals have a more positive outlook toward STRs and are more likely to use them. Education and income also influence STR use. American respondents generally had more positive perceptions of STR impacts yet showed less engagement with the platforms than their British counterparts. These insights can inform strategies to mitigate digital inequalities and optimize the inclusivity of STR platforms.
Miguel, Cristina; Lutz, Christoph, Xiao, Yunhao, Majetić, Filip & Perez-Vega, Rodrigo (2025)

Relational work in motion: navigating romantic relationships as digital nomads

Information, Communication & Society, online first Doi: https://doi.org/10.1080/1369118X.2025.2500484 - Full text in research archive

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Digital nomads (DNs) employ digital tools to work remotely while traveling, allowing them to explore various locations without having the constraints of a single workplace. This research focusses on the perceived challenges of DNs in forming and maintaining romantic relationships. Through participant observation, 20 in-depth interviews with DNs, and an analysis of the r/digitalnomad sub-reddit, this study explores: 1) how DNs explain their experience with romantic relationships in relation to their lifestyle; 2) how they deal with the difficulties of forming and maintaining romantic relationships. Guided by relational work and inter-role conflict theories, we identify four conflict types of within DNs' romantic relationships: attitude-based, location-based, time-based, and money-based. To address these conflicts, our interviewees used resource conservation, segmentation, and compensation mechanisms. The paper also discusses DNs' strategies for finding new romantic partners, such as attending DN events organised via social media groups to connect with fellow DNs, as many believed that finding a partner who was also a DN would be ideal to keep their lifestyle and not to have to reduce their mobility patterns. Moreover, DNs engaged with locals through meetups and dating apps. In existing romantic relationships, technology played an important role by enabling connectedness between partners that might be in different locations. Higher levels of communication were also key to maintaining romantic relationships and negotiating boundaries. Our findings highlight the prioritisation of the lifestyle over romantic com
Lutz, Christoph; Newlands, Gemma Elisabeth Marjorie & Jarrahi, Mohammad Hossein (2025)

Hybrid Intelligence

Handbook of Human-Centered Artificial Intelligence,

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This chapter offers a comprehensive overview of hybrid intelligence, through which humans collaborate with artificial intelligence (AI) systems to enhance human and AI capabilities while ensuring that human values, needs, and authority remain central. In line with the principles of Human-Centered AI (HCAI), hybrid intelligence leverages the complementary strengths of humans and AI to create systems that augment, rather than replace, human decision-making and creativity. The chapter discusses how hybrid intelligence prioritizes human oversight and ethical considerations, ensuring that AI serves to enhance human wellbeing and align with societal values. It also addresses recent technological advancements, including foundation models, which have highlighted the importance of hybrid intelligence in fields such as healthcare, decision support, and innovation. Alongside these developments, the chapter emphasizes critical ethical and social challenges, such as fairness, accountability, trust, and privacy, within an HCAI framework. The chapter concludes by highlighting future research directions that integrate technical, social, and ethical perspectives to create sustainable, human-centered hybrid intelligence systems that prioritize human agency oversight as well as ethical design.
Wu, Jing; Tangirala, Subrahmaniam & Zhang, Pengcheng (2025)

When Voice Takes Destructive Rather Than Constructive Forms in Manager–Employee Dyads: A Power-Dependence Perspective

Journal of Applied Psychology, , s. 1-20. Doi: https://doi.org/10.1037/apl0001287

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We offer a relational perspective on how power shapes voice in the employee–manager dyad. We argue that to properly understand the impact of employees’ power on voice, it must be analyzed alongside the power held by their managers. We propose that although voice increases when employees hold high power, its form—whether constructive or destructive—depends on their managers’ power. We posit that employees’ dependence on managers for rewards and sponsorship reflects the power that managers hold over employees, while managers’ reliance on employees for expertise and knowledge signifies the power that employees hold over managers. We argue that when employees’ power increases in the context of high managerial power, they are more likely to develop interdependent and contextualized self-evaluations, such as organization-based self-esteem. These self-evaluations promote a constructive voice that involves challenging the status quo in a functional and actionable manner. Conversely, when employees’ power increases in the context of low managerial power, they may develop independent and inflated self-evaluations, such as ego inflation. This can lead to destructive voice that involves merely expressing negativity as a way of questioning the status quo. We find support for our theory through a complementary set of studies, including a preregistered experimental study and a two-wave multisource field study. We discuss the implications of our findings for theory and practice.
Sanden, Guro Refsum & Pietikäinen, Kaisa Sofia (2025)

Global Leadership and Language

Advances in Global Leadership Volume 16, , s. 204-214. Doi: https://doi.org/10.1108/S1535-120320250000016023
Nikolova, Irina; Wong, Sut I, Wu, Jing & Caniëls, Marjolein C. J. (2025)

Leaders' cognitive framework and employees' autonomy during digital organizational change

Humanizing the Digital Workspace: Creativity, Innovation and Leadership in the Age of Technology, Doi: https://doi.org/10.1007/978-3-031-76902-3
Annabell, Taylor; Fieseler, Christian, Goanta, Catalina & Wildhaber, Isabelle (2025)

The Hashtag Hustle - Law and Policy Perspectives on Working in the Influencer Economy

Edward Elgar Publishing Doi: https://doi.org/10.4337/9781035332816
Gacumo, Radel James; Campbell, Janine Anne, Løkken, Ingrid Midteide & I, Natalia Kucirkova (2025)

The role of gender in multisensory reading: Children's engagement with olfaction-enhanced digital books

International Journal of Educational Research, 133 Doi: https://doi.org/10.1016/j.ijer.2025.102658
Lutz, Christoph; Miguel, Cristina, Mujirishvili, Tamara, Perez-Vega, Rodrigo & Fedosov, Anton (2025)

Social and Societal Issues in AAL

Privacy-Aware Monitoring for Assisted Living: Ethical, Legal, and Technological Aspects of Audio- and Video-Based AAL Solutions, , s. 313-331. Doi: https://doi.org/10.1007/978-3-031-84158-3_13 - Full text in research archive

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Active Assisted Living (AAL) systems use advanced technology to help older, impaired, or frail people live independently and stay active in society. These systems rely on automated data monitoring in home or care environments, processing video, image, audio, environmental, and motion data through artificial intelligence (AI), particularly machine learning. Thus, AAL systems offer considerable opportunities for efficient health monitoring, increased autonomy, and enhanced quality of life for older adults. However, AAL technologies also present ethical, legal, and social challenges, particularly around privacy due to the sensitive nature of the data collected and the vulnerability of the populations served. Beyond privacy, the broader social implications of AAL must be considered, including the potential reshaping of care relationships and work within the sector. This chapter provides an in-depth overview of the social and societal issues surrounding AAL, offering a comprehensive literature review that highlights the challenges in implementing these systems in everyday life. Specifically, the chapter discusses cultural differences, biases, the normalization of surveillance, the reshaping of care work and relationships, and matters of trust and adoption, alongside the opportunities AAL technology offers for prolonged independent living.
Gacumo, Radel James; Campbell, Janine Anne, Løkken, Ingrid Midteide & I, Natalia Kucirkova (2025)

The role of gender in multisensory reading: Children's engagement with olfaction-enhanced digital books

International Journal of Educational Research, 133 Doi: https://doi.org/10.1016/j.ijer.2025.102658
Respi, Chiara; Gui, Marco, Scaduto, Gaetano, Serini, Miriam, Pizzul, Dario, Gerosa, Tiziano & Lutz, Christoph (2025)

Lower Cynicism, Not Higher Literacy, Promotes Protective Behavior: Exploring the “privacy exception” in the Digital Inequality Framework

Social science computer review, Doi: https://doi.org/10.1177/08944393251341201
Gils, Suzanne van & Seljeseth, Ingvild Müller (2025)

Ally or antagonist? Moral identity determines the curvilinear effect of ethical leadership on employee stress

Journal of Business Research, 199 Doi: https://doi.org/10.1016/j.jbusres.2025.115548

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Building on the Job Demands-Resources theory, we present moral identity internalization as moderator for the curvilinear relationship between ethical leadership and stress. Study 1 (N = 231, MTurkers) showed participants a vignette indicating low, high, or extreme levels of ethical leadership and then measured moral identity and stress. We found that extreme levels of ethical leadership are more stressful than high levels for participants low in moral identity, while there is no difference in stress for those high in moral identity. Study 2 (N = 257, prolific.com participants) replicated these findings using continuous measures and Johnson-Neyman analyses. Both studies support our hypothesized interaction pattern: While higher levels of ethical leadership negatively related to stress for those high in moral identity, those low in Moral identity may experience a U-shaped pattern such that high levels of ethical leadership are optimal, while both low and extreme levels of ethical leadership evoke stress.
Fedosov, Anton; Tamò-Larrieux, Aurelia, Lutz, Christoph, Fosch-Villaronga, Eduard & Čartolovni, Anto (2025)

Privacy-Friendly and Trustworthy Technology for Society

Digital Society: Ethics, Socio-Legal and Governance of Digital Technology, 4, s. 1-12. Doi: https://doi.org/10.1007/s44206-025-00167-w - Full text in research archive

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We have witnessed an increased use of technology in every facet of our lives. These technologies come with great promises, such as enabling more independent living for older adults or people with physical disabilities, yet also fears, for instance, over privacy concerns or trust in automated systems. In this Topical Collection, we focus on Active and Assisted Living (AAL) technologies, which require trustworthiness and adherence to privacy regulations for successful adoption. The Collection contains six selected papers that address themes like privacy-by-design, trust in AI, and balancing privacy with technological innovation under regulations like GDPR and the AI Act. The presented articles emphasize the user-centered, privacy-friendly approaches to AAL designs, robust regulatory frameworks, and interdisciplinary methodologies to ensure ethical, trustworthy technologies.
Soelseth, Camilla Holm; Bøyum, Idunn, Colbjørnsen, Terje, Pharo, Nils & Tallerås, Kim (2025)

Public libraries on TikTok – emerging platform vernaculars of communication and distribution

Information, Communication & Society, , s. 1-20. Doi: https://doi.org/10.1080/1369118X.2025.2461644
Lie, Einar; Myrvang, Christine, Priemel, Kim Christian & Vik, Hanne Hagtvedt (2025)

Norge etter 1914. Et lite land i en urolig verden

Universitetsforlaget
Petterson, Aino Lilja & Kunst, Jonas R. (2025)

Understanding Diversity in Norway: Ethnicity, Gender, Religion, and Social Class

Handbook of Diversity Competence - European Perspectives, , s. 473-487. Doi: https://doi.org/10.1007/978-3-031-69308-3
Elvethon, Ellen; Løkken, Ingrid Midteide, Svensson, Helene Berntsen & Moser, Thomas (2025)

Early Childhood Settings as a Ramp for Inclusion: Staff and Parents’ Collaborations to Promote Peer Relations

[Report Research]. IntechOpen
Benningstad, Nora Cornelia Glerud; Miles-Novelo, Andreas, Kunst, Jonas R., Obaidi, Milan & Anderson, Craig A. (2025)

Climate and Catalyst Events and Their Intersection with Violent Extremism

The Cambridge Handbook of the Psychology of Violent Extremism, , s. 451-473.
Flø, Ellen Egeland & Smedsrud, Jørgen (2025)

Assessing STEM differentiation needs based on spatial ability and engagement: implications for making activities

Frontiers in Psychology, Doi: https://doi.org/10.3389/fpsyg.2025.1545603
Adamska, Katarzyna; Solberg, Elizabeth Anne & Wong, Sut I (2025)

On digital mindset: How our beliefs can shape perceptions of and responses to digital change

Humanizing the Digital Workspace: Creativity, Innovation and Leadership in the Age of Technology, Doi: https://doi.org/10.1007/978-3-031-76902-3
Wilhelmsen, Tiril; Lekhal, Ratib, Rydland, Veslemøy & Coplan, Robert J. (2025)

Exploring the role of early childhood educators’ emotion socialization strategies in the development of young children’s social and non-social play behaviors

Early Childhood Research Quarterly, 73 Doi: https://doi.org/10.1016/j.ecresq.2025.06.005 - Full text in research archive

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It is widely postulated that caregivers’ emotion socialization strategies support children’s positive socio-emotional functioning with peers. However, this theoretical model has been rarely examined empirically in the context of early childhood education and care (ECEC), despite ECEC being a prominent environment for children to practice peer play (a robust marker variable for social and emotional competencies). This study explored the role of ECEC teachers’ emotion coaching and emotion distracting strategies in the development of children’s social and non-social play behaviors over time. Participants were 275 teachers and 487 children (aged 36–57 months) from 123 classrooms in 56 ECEC centers in Norway. Results from multilevel linear mixed modeling analyses indicated that emotion coaching was associated with a steeper increase in social play and steeper decrease in reticent behavior. In contrast, although emotion distracting was also associated with a steeper decrease in reticent behavior, it also predicted a less steep increase in social play. These results suggest that emotion coaching is a supportive socialization strategy for children’s peer relations in ECEC, whereas findings for distracting were more mixed. Using responses from multiple teachers within each classroom to examine both average classroom scores, in addition to minimum and maximum classroom scores, offers a novel insight into the group dynamics of teacher-child interactions in ECEC to support children’s peer relations.
Masur, Philipp; Epstein, Dmitry, Quinn, Kelly, Wilhelm, Carsten, Baruh, Lemi & Lutz, Christoph (2025)

Comparative privacy research: Literature review, framework, and research agenda

The Information Society, 41(2) , s. 69-90. Doi: https://doi.org/10.1080/01972243.2025.2451863 - Full text in research archive

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The ways in which privacy is understood, defined, perceived, and enacted are contingent on cultural, social, political, economic, and technological settings. Yet, privacy research is often criticized for not adequately accounting for these. A comparative perspective requires the contextualization of privacy through investigating similarities and differences across contexts. This article outlines the Comparative Privacy Research Framework, which involves (a) scrutinizing one’s position (of power) and epistemological biases, (b) assessing the comparability of the object under study, (c) identifying and justifying meaningful units of comparison, and (d) reflecting on how these units of comparison interact in shaping privacy. We conclude by proposing a comparative privacy research agenda that informs efforts in privacy regulation, education, and research.
Lutz, Christoph; Baruh, Lemi, Quinn, Kelly, Epstein, Dmitry, Masur, Philipp & Wilhelm, Carsten (2025)

Comparative Approaches to Studying Privacy: Introduction to the Special Issue

Social Media + Society, 11(2) Doi: https://doi.org/10.1177/20563051251344460 - Full text in research archive

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This editorial introduces the Social Media + Society special issue “Comparative Approaches To Studying Privacy.” Recognizing the importance of privacy in today’s digital societies and volatile political and regulatory environments, the editorial highlights the pressing need for comparative research on the topic and describes the articles in this special issue. The special issue addresses the theoretical, methodological, and practical challenges and opportunities of researching privacy across cultural, social, political, economic, and technological units of comparison. The articles in the special issue explore diverse privacy understandings, attitudes, and practices across contexts, challenging decontextualized and mono-cultural understandings in relation to social media and adjacent technologies. The special issue articles also illustrate fruitful ways privacy can be studied across different units of comparison with qualitative, quantitative, and mixed methods. Several contributions in the special issue, including this editorial, not only broaden the scope of privacy research but also encourage engagement with multi-stakeholder perspectives in the context of social media, considering the role of policy, industry, and civil society. In the editorial, we briefly relate the special issue and its contributions to the comparative privacy research framework (CPRF), which serves as a useful starting point and a solid conceptual foundation for comparative privacy research. Finally, we develop a research agenda for future comparative privacy research, which critically examines position of power and epistemological biases, evaluates the comparability of the subject of study, determining and justifying relevant units of comparison, and helps to analyze how these units interact in shaping the concept of privacy.
Karlsen, Heidi & Alm, Kristian (2025)

Chapter 9 Has law and social science trivialised the concept and practice of whistleblowing in Norway 2007–2023?

The Fragility of Responsibility : Norway’s Transformative Agenda for Research, Innovation and Business, Doi: https://doi.org/10.1515/9783111397719-010 - Full text in research archive

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This chapter examines the modern evolution of whistleblowing legislation and practice in Norway and its implications for Corporate Social Responsibility (CSR). Our discourse analysis spans legal provisions, scholarly research, and national surveys and reports on whistleblowing. A finding is that the whistleblowing institution is tied to a power inter-est in encouraging employees to speak out, predominantly to prevent severe public interest damage to the population and economy. Yet, we have found that the law’s broad whistleblowing concept has led to the predominance of commonplace personal-related cases within organisations’ whistleblowing channels. Our analysis further aimed to dis-cern whether this prevailing broad understanding of whistleblowing serves the public interest or rather prioritises individual grievances at its expense. Both organisations’ whistleblowing routines and research surveys exploring the landscape of whistleblowing tend to be based on or are bound by the broad whistleblowing concept in the legislation. Consequently, we have limited tools for assessing whetherwhistleblowing serves the public interest and is an efficient mechanism for detecting when CSR fails. We examine recent research indicating an increase in retaliation against whistleblowers. However, the broad whistleblowing concept makes it difficult to discern whether this increase targets public interest reporting, individual grievance reporting, or both. Consequently, our ability to assess the effectiveness of whistleblowing to restore CSR is impaired. The Norwegian Supreme Court recently interpreted the whistleblowing provisions, solidifying a low threshold for what constitutes whistleblowing. A dissenting minority highlighted the provisions’ intent: whistleblowing in the public interest. Against this background, we conclude by providing suggestions for improving the whistleblowing institute and its potential as a CSR mechanism.
Karlsen, Heidi & Alm, Kristian (2025)

Varsling i Norge – en historisk studie Begynnelsen: forløpere, oppkomst og nyetablert praksis, 1968–2007

Universitetsforlaget Doi: https://doi.org/10.18261/9788215073521-25
Allegretta, Silvia; Gavrilova, Margarita, Kartushina, Natalia, Mayor, Julien, Roch, Maja & Kunst, Jonas R. (2025)

Parental Attitudes and Children’s Language Development: A Cross-Cultural Evaluation of the Early Parenting Attitudes Questionnaire

Collabra: Psychology, Doi: https://doi.org/10.1525/collabra.130882
Ovati, Tone Sofie Røsholt; Rydland, Veslemøy, Lekhal, Ratib, Lydersen, Stian & Grøver, Vibeke (2025)

Does Teacher Talk During Shared Reading Predict Child Oral Language Development in Diverse ECEC Settings?

First language,
Stensen, Kenneth; Wilhelmsen, Tiril, Buøen, Elisabet Solheim & Lekhal, Ratib (2025)

Investigating the Psychometric Properties of the Emotionality Activity and Sociability Temperament Survey among Young Preschoolers in Norway

Journal of Psychopathology and Behavioral Assessment, 47(2) , s. 1-8. Doi: https://doi.org/10.1007/s10862-025-10229-5
Lekhal, Ratib; Karlsen, Lisa-Marie, Wilhelmsen, Tiril, Vandell, Deborah Lowe, Lydersen, Stian & Rydland, Veslemøy (2025)

Promoting classroom quality through professional development: Results from the Oslo early education study, a randomized controlled trial

Studies in Educational Evaluation, 86, s. 1-11. Doi: https://doi.org/10.1016/j.stueduc.2025.101462
Zhou, Xiaoyu; English, Alexander Scott, Wei, Liuqing, Yudiarso, Ananta, Dash, Arobindu, Tipandjan, Arun, Biddle, Ashley, Nam, Benjamin H., Boonroungrut, Chinun, Chettiar, Cicilia, Daniele, Paolini, Dubrov, Dmitrii, Grigoryev, Dmitry, Šakan, Dušana, Oliver, Eliza, Korjenic, Elma Medosevic -, Campos, Adolfo Fabricio Licoa, Novaes, Felipe, Maricchiolo, Fridanna, Navarro-Carrillo, Ginés, Belen, Hacer, Gunawan, Hendrik, Jiang, Huang, Hofhuis, Joep, Kunst, Jonas R., Park, Joonha, Neto, Jose Candido Pereira, Huang, Kaiyue, Addington-Lefringhausen, Katharina, Hossain, Kazi Nur, Martínez-Buelvas, Laura, Yousefi, Mahdi, Yuki, Masaki, Falavarjani, Mehrdad F., Schwarzenthal, Miriam, Klimek-Tulwin, Monika, Kosakowska-Berezecka, Natasza, Geeraert, Nicolas, Khieowan, Nuannut, Chobthamkit, Phatthanakit, Sun, Qian, Cowden, Richard G., Castro, Rita, Thomson, Robert, Tong, Rongtian, Malik, Sadia, Lins, Samuel, Očovaj, Sanja Batić, Wang, Shuang, Aquino, Sibele D., Kulich, Steve, Farid, Tahir, Alves, Tales, Talhelm, Thomas, Jovanović, Veljko, Yeung, Victoria Wai Lan, Li, Xiaoyuan & Zhang, Xinyi (2025)

Understanding perceived COVID-19 changes, collectivism, and social exclusion: A cross-cultural study in 32 countries

International Journal of Intercultural Relations, 107, s. 1-11. Doi: https://doi.org/10.1016/j.ijintrel.2025.102198
Ackerman, Joshua M.; Samore, Theodore, Fessler, Daniel M.T., Kupfer, Tom R., Choi, Soyeon, Merrell, Wilson N., Aarøe, Lene, Aavik, Toivo, Acabado, Stephen, Akello, Grace, Alfian, Ilham N., Al-Shawaf, Laith, Alvarez, Marinés M., Ammann, Jeanine, Arikan, Gizem, Asha, Saiyeda A., Astobiza, Anibal M., Baeza-Ugarte, Carmen G., Barclay, Pat, Barlow, Fiona Kate, Bizarro, Lisiane, Bressan, Paola, Castellanos-Chacón, Andres, Choy, Bryan K.C., Chusairi, Achmad, Contreras-Garduño, Jorge, Cosamalón, Brenda L. Chávez, Costa-Neves, Bernardo, De, Mallika, Lima, Tiago J.S. de, Zoysa, Piyanjali de, Dryžaitė, Ieva, Elbæk, Christian T., Fedor, Peter, Fernández, Ana M., Fernandez-Morales, Regina, Fülöp, Márta, Gamsakhurdia, Vladimer Lado, Garcia-Gómez, Leonor, Garcia-Marques, Leonel, Garduño-Franco, Jimena, Grazioso, María del Pilar, Habacht, Fanny, Hasan, Youssef, Haugestad, Camila P., Haugestad, Christian Andres Palacios, Havlíček, Jan, Hernandez, Earl J., Hoang, Vu M., Hong, Minsung, Hromatko, Ivana, Iliško, Dzintra, Imada, Hirotaka, Jakšić, Ivana, Jarmakowski, Tomasz, Jónsdóttir, Harpa L. Hjördísar, Kajokaite, Kotrina, Kaňková, Šárka, Kervyn, Nicolas, Kim, Jinseok P., Kunst, Jonas R., Laakasuo, Michael, Leongómez, Juan David, Li, Norman P., Lu, Junsong, Lynch, Nathan, Maegli, María A., Manley, Harry, Marcu, Gabriela, McAfee, Thea, Mitkidis, Panagiotis, Molnár, Nándor B., Morvinski, Coby, Muhamad, Haslina, Nejat, Pegah, Huy, Hoang Nguyen, Oliveira, Angelica N., Olsson, Mats J., Onyishi, Charity N., Onyishi, Ike E., Orozco, Reegan, Otterbring, Tobias, Ottersen, Ida Strande, Pacheco-López, Gustavo, Panagiotopoulou, Penny, Paniagua, Walter, Parvin, Roksana, Pavlović, Zoran, Prokop, Pavol, Raffman, Emma, Rizwan, Muhammad, Rojas, Sheila, Różycka-Tran, Joanna, Sánchez, Oscar R., Selim, Heyla, Sevi, Barış, Shani, Yaniv, Shastry, Madhulika S., Stieger, Stefan, Suh, Eunkook M., Sumari, Melati, Takemura, Kosuke, Tognetti, Arnaud, Trombetta, Roberta Z.R., Tybur, Joshua M., Ucak, Eylul B., Uchida, Yukiko, Valentova, Jaroslava V., Viciana, Hugo, Visine, Amandine, Wang, Jin, Wang, XT (XiaoTian), Yahiiaiev, Illia I., Zein, Rizqy A. & Žeželj, Iris (2025)

I see sick people: Beliefs about sensory detection of infectious disease are largely consistent across cultures

Brain, Behavior, and Immunity, 128, s. 737-750. Doi: https://doi.org/10.1016/j.bbi.2025.04.020
Coenen, Ann-Cathrin; Feist, Felix J., Imhoff, Roland, Obaidi, Milan & Kunst, Jonas R. (2025)

The psychology of Querfront tactics: How protesters perceive and navigate conflicting ideologies to mobilise collectively

British Journal of Social Psychology, 64(4) Doi: https://doi.org/10.1111/bjso.70015

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Abstract Social scientists have developed impactful frameworks to understand who unites in protest. Yet, when exceptional circumstances arise, people are sometimes astounded by the convergence of disparate groups protesting together for an apparently unifying cause. One recent example is the COVID‐19 pandemic. A new movement protesting the containment measures rapidly evolved, gaining momentum only weeks after the measures' implementation. Strikingly, the movement included participants from, among others, the political far left and right—individuals who had protested each other only weeks earlier and would do so again after the pandemic was declared over. This context enabled a real‐life investigation of how people navigated conflicting ideologies to mobilise collectively. Drawing on 11 naturalistic protest observations and template analysis of 30 interviews with 31 protesters, we find that most participants indeed experienced the movement as ideologically diverse. At the same time, protesters used three strategies to navigate ideological conflict: (1) highlighting superordinate identities and ally utility (i.e., usefulness in advancing shared goals); (2) defending allies through in−/out‐group biases; and (3) embracing diversity. Our analysis demonstrates the combined explanatory power of social identity, social categorisation, and coalitional psychology frameworks in understanding emerging Querfront alliances, showing how protesters moved from identity construction to coalition calculus.
Soto-Sanfiel, María T.; Angulo-Brunet, Ariadna & Lutz, Christoph (2025)

The Scale of Artificial Intelligence Literacy for all (SAIL4ALL): Assessing Knowledge of Artificial Intelligence in All Adult Populations

Humanities and Social Sciences Communications,

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This study presents a new artificial intelligence (AI) literacy scale for comprehensive assessment of the concept across adult populations, regardless of the setting in which it is applied: the SAIL4ALL. The scale contains 56 items distributed across four different themes [(1) What is AI? (a: Recognizing AI, Understanding Intelligence and Interdisciplinarity; b: General vs. Narrow AI); (2) What can AI do?; (3) How does AI work?; and (4) How should AI be used?] and has two different response formats (true/false and 5-point Likert scale), each of which can be applied depending on the context. The study provides quantitative evidence of psychometric quality in three different UK samples. It also presents evidence of internal structure validity through confirmatory factor analysis and adequate internal consistency for most of the scales and formats. Moreover, it shows measurement invariance tested for gender and education level. Finally, the study also assesses the relationship of AI literacy with external measures, examining the nomological network. SAIL4ALL demonstrates positive evidence of psychometric quality, and serves as a valuable tool for determining both actual and perceived knowledge of AI, thus guiding educational, organizational, and institutional AI literacy initiatives.
Jarrahi, Mohammad Hossein; Karami, Amir, Conway, Patrick, Memariani, Ali & Lutz, Christoph (2025)

Navigating the Muddy Waters of Bias in Artificial Intelligence Research: Understanding Divergent Meanings and Conceptions  

Technology in society, forthcoming

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As artificial intelligence (AI) pervades many decision-making domains, AI bias grows in importance. Although there is increasing awareness of the social and ethical consequences of biased AI, understanding bias from the perspective of those who develop these systems, such as the AI research community, is less clear. In this study, we employ topic modeling on 6,520 articles to explore how the AI research community interprets the concept of bias. Our results show that the definition of bias is dispersed and complex within the community, often exhibiting even divergent conceptions (some even view and introduce bias as a tunable statistical parameter rather than an undesirable issue). The research community as a whole needs to engage more effectively with the concept of bias and establish a more cohesive understanding of it. We specifically argue that, although some sub-communities view bias as an issue that can be captured and mitigated through technical, computational, or statistical methods, it is not solely a technical problem. It instead involves contextual, social, and ethical factors that require broader sociotechnical perspectives and solutions.
Bibic, Kira; Frenzel, Svenja B., Kerschreiter, Rudolf, Wilson-Lemoine, Jeremy, Steffens, Niklas, Haslam, S. Alexander, Monzani, Lucas, Akfirat, Serap Arslan, Ballada, Christine Joy A., Bazarov, Tahir, Aruta, John Jamir Benzon R., Avanzi, Lorenzo, Bunjak, Aldijana, Černe, Matej, Edelmann, Charlotte M., Epitropaki, Olga, Fransen, Katrien, García-Ael, Cristina, Giessner, Steffen, Gleibs, Ilka H., Godlewska-Werner, Dorota, Kark, Ronit, Gonzalez, Ana Laguia, Lam, Hodar, Lupina-Wegener, Anna, Markovits, Yannis, Maskor, Mazlan, Alonso, Fernando Jorge Molero, Leon, Juan A. Moriano, Neves, Pedro, Pauknerová, Daniela, Retowski, Sylwiusz, Roland-Lévy, Christine, Samekin, Adil, Schuh, Sebastian, Sekiguchi, Tomoki, Song, Lynda Jiwen, Story, Joana, Stouten, Jeroen, Sultanova, Liliya, Tatachari, Srinivasan, Bunderen, Lisanne van, Dijk, Dina Van, Wong, Sut I, Zhang, Xin‘an & Dick, Rolf van (2025)

The value of leaders we trust and leaders who make us stronger: Exploring the distinct contributions of different components of identity leadership to group member outcomes

Group Processes & Intergroup Relations, Doi: https://doi.org/10.1177/13684302251341818

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This study investigates the critical role of social identity in leadership, specifically examining identity leadership (IL) and the unique contributions of its four subdimensions: identity prototypicality, identity advancement, identity entrepreneurship, and identity impresarioship. To date, research has largely focused on the global construct of identity leadership and shown that in organizational contexts, it is a predictor of a range of outcomes, including group members’ burnout and organizational citizenship. However, the distinct roles of the four subdimensions remain little understood. Extending earlier findings, we address this gap by testing the hypothesis that the four subdimensions are differentially implicated in two key mechanisms that underlie the relationship between IL and group outcomes: (a) trust in the leader and (b) team identification. The present study explores this proposition by using structural equation modeling with latent factors to test a mediation model in 2020–2021 data from the Global Identity Leadership Development project (GILD; N = 7,855). As hypothesized, we found that identity prototypicality and identity advancement predominantly predicted greater trust in the leader, whereas identity entrepreneurship primarily predicted greater team identification. Contrary to our hypothesis, identity impresarioship showed a negative relation with trust. In turn, both trust in the leader and team identification were positively associated with organizational citizenship behavior (OCB), and negatively with burnout. We conclude by reflecting on the implications of these findings for both the theory and practice of leadership.
Harris, Samantha M.; Bye, Hege H. & Kunst, Jonas R. (2025)

The Role of Norms and Acculturation in Migrants’ Willingness to Seek Mental Health Care: Results from a Large Preregistered Study

Social Science and Medicine, , s. 118598-118598. Doi: https://doi.org/10.1016/j.socscimed.2025.118598
Hoffmann, Christian Pieter & Lutz, Christoph (2025)

Blasting and posturing: How impression management contributes to inequalities in political expression on Facebook

Computers in Human Behavior Reports, 20, s. 100795-100795. Doi: https://doi.org/10.1016/j.chbr.2025.100795

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Social media provide opportunities for political engagement. Yet, previous research has shown that political engagement on social media remains socially stratified, with younger, male and more educated individuals more drawn to online politics. This study builds on impression management theory to examine how the expressive and performative nature of online politics contributes to a ‘digital divide’ in political expression. We examine the role of five distinct impression management techniques in German users' political expression on Facebook. Impression management research has found that sociodemographic variables, such as age, gender and education, affect an individual's propensity for distinct impression management techniques. Thereby, examining the role of impression management contributes to our understanding of the sociodemographic stratification of online political expression. Based on a survey of 1012 Facebook users, we find that assertive impression management techniques, in particular, facilitate online political expression. However, young and male users are most likely to engage in these techniques. Political interest relates to four of the five impression management techniques, but not the most assertive technique, which strongly relates to Facebook political expression.
Black, Shlomo & Kunst, Jonas R. (2025)

Individual and community post-traumatic growth: A data-driven examination of person, process, and contextual factors

British Journal of Psychology, Doi: https://doi.org/10.1111/bjop.70021
Wang, Louie Lei; Wang, Mari Vaage, Sandsør, Astrid Marie Jorde, Lekhal, Ratib & Melby-Lervåg, Monica (2025)

Parental and child factors in children with special education

Scandinavian Journal of Educational Research, , s. 14-14. Doi: https://doi.org/10.1080/00313831.2025.2550278
Lutz, Christoph (2024)

Social Inequalities and Artificial Intelligence: How Digital Inequality Scholarship Enhances Our Understanding

Algorithms, Artificial Intelligence and Beyond: Theorising Society and Culture of the 21st Century, , s. 193-2010. Doi: https://doi.org/10.4324/9781032646930-17
Wong, Sut I (2024)

數位零工族如何在職涯路上保持熱情

Harvard Business Review,
Xiao, Yunhao & Lutz, Christoph (2024)

Wayfarers in Cyberspace: A Temporal Investigation of Digital Nomads Based on Liquid Modernity Theory

Journal of Travel Research, Doi: https://doi.org/10.1177/00472875231224242 - Full text in research archive

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Following the recent rise of digital nomadism, this study explores changing patterns of travel and work among highly mobile individuals. We draw on liquid modernity theory to analyze data from Reddit’s r/digitalnomad subreddit over 3.5 years. Fifteen topics and seven clusters capture the rich discussions. The most discussed topic was Destination review & recommendation, followed by Emotional needs & lifestyle choice. Regulatory issues also emerged as a significant concern. The pandemic influenced sentiment fluctuations over time, but the tone of topics remained mostly neutral. Our research provides nuanced insights into digital nomads’ habits, concerns, and lifestyle choices, showing how travel-related aspects feature front and center. For the tourism industry, our findings offer actionable suggestions to cater to this dynamic and economically powerful traveler group. Finally, and as a theoretical contribution, the study enhances our understanding of the role of global disruptive events, such as pandemics, in liquid modernity.
Huse, Morten (2024)

Women in Boards

Encyclopedia of Equality, Equity, Diversity and Inclusion, , s. 367-372.
Myrvang, Christine (2024)

Frihetens øyeblikk? Handlinger, stemmer og taushet i det offentlige ytringsrommet på Kongsberg 1886–1890

Historisk tidsskrift, 103(1) , s. 20-35. Doi: https://doi.org/10.18261/ht.103.1.3 - Full text in research archive

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Artikkelen diskuterer bevegelser i det lokale ytringsrommet på Kongsberg i årene 1886–1890. Med utgangspunkt i etableringen av en ny, venstre-liberal lokalavis spør undersøkelsen om hendelsen kan ses på som et «frihetens øyeblikk» i offentligheten, slik avisa proklamerte. Artikkelen løfter særlig fram det som ofte havner i en blindsone: avviket, det neglisjerte, det tause, og den viser hvordan det var et knippe kvinnelige frelsesarmeoffiserer som virkelig flyttet ytringsrommets grenser disse årene.
Newlands, Gemma Elisabeth Marjorie & Lutz, Christoph (2024)

Mapping the prestige and social value of occupations in the digital economy

Journal of Business Research, 180 Doi: https://doi.org/10.1016/j.jbusres.2024.114716 - Full text in research archive

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With the emergence of the digital economy, the occupational landscape in many countries has undergone major transformations. While scholars have started to study the working conditions of digital economy occupations such as app-based food delivery couriers and social media influencers, assessing societal perceptions of these occupations remains uncharted territory. This article provides a substantive contribution through an in-depth analysis of occupational prestige and occupational social value perceptions across 76 UK digital economy occupations. Leveraging two expansive surveys with more than 2400 respondents, the findings show that these nascent occupations tend to have modest prestige, and that their perceived social value is lower than that of analogous non-digital occupations. Socio-economic factors and attitudes foster variability in societal perceptions. The research thus advances a nuanced understanding of the evolving digital economy, providing evidence for fellow researchers, policymakers, and the larger public, for whom the results help contextualize career choices and occupational identities.
Wei, Xia; Yu, Shubin & Li, Xi (2024)

Price it High if it is Varied: Perceived Heterogeneity and the Effectiveness of Discount Framing Strategies for Travel Packages

Journal of Travel Research, 64(3) Doi: https://doi.org/10.1177/00472875231222263 - Full text in research archive

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In recent years, consumers have been confronted with the proliferation of package bundling (i.e., marketing multiple products or services together in a single package at a discounted price) in the tourism industry. This paper aims to investigate how different discount framing strategies affect consumers’ purchase intention of a vacation package. Through four experimental studies, this paper reveals that the perceived heterogeneity of a component influences the effectiveness of different discount framing strategies. In particular, consumers prefer the vacation package in which the high-heterogeneity component is not discounted, while the low-heterogeneity component is discounted. The effect of perceived heterogeneity on purchase intention can be explained by the perceived quality of the component. Therefore, the effect is mitigated when quality assurance cues are present.
Brøgger, Benedicte & Larsen, Lotta Björklund (2024)

Chapter 12. Too close for comfort: a case study of boundary work implementing cooperative compliance policies in Norway and Sweden

Taxation, Citizenship and Democracy in the 21st Century, , s. 228-248.
Gong, Wanqi; Ye, Wenqing & Yu, Shubin (2024)

Facilitating Endorsement Efficacy: The Interplay of Parasocial Interaction, Product Placement, and Influencer Type

Journal of Theoretical and Applied Electronic Commerce Research, 19(4) , s. 3214-3228. Doi: https://doi.org/10.3390/jtaer19040156 - Full text in research archive

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Social media platforms fostering a closer and more intimate bond between celebrities and their fan bases has opened up diverse avenues for product placement. In light of this, this study endeavors to explore the profound influence of parasocial interaction (PSI) and product placement on the effectiveness of celebrity endorsement within the social media landscape. The results derived from an online experiment unveil the positive impact of parasocial interaction on consumers’ attitudes and purchase intention. Notably, the potency of PSI is enhanced when product placement is prominent. The results also uncover the crucial role of brand recall as a mediator in the relationship between parasocial interaction and endorsement outcomes. These findings shed light on the underlying mechanisms governing the influence of parasocial interaction and social media celebrity types in the realm of social media endorsement while also providing valuable insights into the moderating role of product placement. From a practical standpoint, the results underscore the critical importance of carefully selecting celebrity endorsers and strategically positioning products. Armed with this knowledge, marketers and advertisers can better explore the complex landscape of social media endorsement with greater efficacy and precision.
Xiao, Yi & Yu, Shubin (2024)

Can ChatGPT replace humans in crisis communication? The effects of AI-mediated crisis communication on stakeholder satisfaction and responsibility attribution

International Journal of Information Management, 80 Doi: https://doi.org/10.1016/j.ijinfomgt.2024.102835 - Full text in research archive

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Imagine a world where chatbots are the first responders to crises, efficiently addressing concerns and providing crucial information. ChatGPT has demonstrated the capability of GenAI (Generative Artificial Intelligence)-powered chatbots when deployed to answer crisis-related questions in a timely and cost-efficient manner, thus replacing humans in crisis communication. However, public reactions to such messages remain unknown. To address this problem, this study recruited participants (N1 = 399, N2 = 189, and N3 = 121) and conducted two online vignette experiments and a qualitative survey. The results suggest that, when organizations fail to handle crisis-related requests, stakeholders exhibit higher satisfaction and lower responsibility attribution to chatbots providing instructing (vs. adjusting) information, as they are perceived to be more competent. However, when organizations satisfy requests, chatbots that provide adjusting (vs. instructing information) lead to higher satisfaction and lower responsibility attribution due to higher perceived competence. The second experiment involving a public emergency crisis scenario reveals that, regardless of the information provided (instructing or adjusting), stakeholders exhibit greater satisfaction and positive attitudes toward high-competence (vs. low-competence) chatbots. The qualitative study further confirms the experimental findings and offers insights to improve crisis chatbots. These findings contribute to the literature by extending situational crisis communication theory to nonhuman touchpoints and providing a deeper understanding of using chatbots in crisis communication through the lens of machine heuristics. The study also offers practical guidance for organizations to strategically integrate chatbots and human agents in crisis management based on context.
Bao, Wuxia; Hudders, Liselot, Yu, Shubin & Beuckels, Emma (2024)

Virtual luxury in the metaverse: NFT-enabled value recreation in luxury brands

International Journal of Research in Marketing, Doi: https://doi.org/10.1016/j.ijresmar.2024.01.002

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With the emergence and popularity of non-fungible tokens (NFTs), the luxury brand industry has experienced an increase in their use of NFTs. This study employs multiple-case studies, thematic analysis method, and grounded theory to analyze 40 luxury NFT campaigns from 2021 and 2022. The analysis applies a sociotechnical perspective, integrating the technical factors of NFTs and the social factors of luxury value. The study identifies the values, attributes, and strategies of NFT-based virtual luxury. Based on the findings, this study introduces the concept and definition of virtual luxury to understand and advance luxury brands in the Metaverse. This study theoretically contributes to the luxury industry by envisioning a virtual transformation of luxury brands.
Alacovska, Ana; Bucher, Eliane & Fieseler, Christian (2024)

Algorithmic Paranoia: Gig Workers' Affective Experience of Abusive Algorithmic Management

New technology, work and employment, Doi: https://doi.org/10.1111/ntwe.12317 - Full text in research archive

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Amidst the rapid rise of gig economy platforms, gig workers increasingly report feelings of mistrust, anxiety, and profound fear under opaque and abusive algorithmic management. This article introduces the concept of ‘algorithmic paranoia’ to capture the negative affective experiences stemming from workers' perceptions of algorithmic management as non-transparent, arbitrary, and retaliatory. Drawing on the concept of organisational paranoia from sociology and organisation studies, we theorise how workers' adverse experiences breed mistrust and suspicion toward both human and nonhuman actors on the platform. This culminates in intense feelings of persecution and anticipations of harm, which workers strive to cope with through hypervigilance and self-protective actions aimed at pre-empting anticipated threats. Our study contributes to existing literature by emphasising the role of affect in workers' responses to algorithmic management, highlighting the self-reinforcing dynamics among perceptions of abusive management, negative affective experiences, and preventive, self-preserving actions. We base our findings on an abductive analysis of data from 53 in-depth interviews with creative freelancers on gig economy platforms and conversations from an online community forum.
Meurer, Madeleine; Bucher, Eliane & Gils, Suzanne van (2024)

Defending your own or trolling the haters? A configurational approach to incivility in online communities

MIS Quarterly, 49(2) , s. 581-610. Doi: https://doi.org/10.25300/MISQ/2024/18788

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This study explores the emergence of incivility in online communities, challenging the traditional perspective that attributes incivility to individual elements of sociotechnical systems. We argue that this narrow focus fails to recognize the complex interactions between these elements, leading to a rudimentary understanding of how incivility originates and evolves. To address this gap, our research employs fuzzy set Qualitative Comparative Analysis (fsQCA), examining approximately 4.3 million posts from 100 diverse online communities on Reddit. Through this analysis, we identified five distinct paths that converged into two primary community configurations: close-knit and scattered communities. Each configuration exhibits unique affordances whose activation fosters incivility in different ways. Based on these findings, we expand the understanding of incivility to include subtle, indirect behaviors beyond overt forms such as trolling or hate speech and show how the interplay of multiple community elements produces affordances, avoiding the narrow view of individual affordances and shedding light on variations of social systems. Finally, we demonstrate that within the same digital platform, different social systems can impact user behaviors, including incivility.
Wallius, Eetu & Köse, Dicle Berfin (2024)

Fictional or Real? a review of how gamification types effect eco-driving on the road

Transportation Research Part F: Traffic Psychology and Behaviour, 107, s. 288-300. Doi: https://doi.org/10.1016/j.trf.2024.08.036 - Full text in research archive

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This study reviews the research on the use of gamification in the eco-driving context. Through a systematic literature review (N=28), it analyzes the effectiveness of different gamification types (i.e., achievement, social, and fictional). Their effectiveness is investigated from a theory of affordances perspective, and gamification affordances, psychological outcomes, and behavioral outcomes are analyzed in detail in the reviewed corpus. The results show that achievement-oriented gamification is the most prominent type of gamification that has been studied and has shown largely positive results in improving energy-efficient driver behavior, such as reduced fuel consumption and acceleration. In contrast, there is little research on the effectiveness of social and fictional gamification. Additionally, there is a need for research to clarify the psychological effects of specific gamification affordances. In light of the current research, the study provides design implications as well as avenues for future research.
Arnulf, Jan Ketil & Brønn, Peggy Simcic (2024)

Kommunikasjon for ledere og organisasjonen

Fagbokforlaget
Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie (2024)

Glitch Studies and Smart Speakers: A Spotlight on User Experiences of Unexpected Behaviors

Voice Assistants in Private Homes: Media, Data and Language in Interaction and Discourse, , s. 243-262. - Full text in research archive

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Smart speakers have been widely adopted but come with substantial privacy risks, touching on different privacy types such as informational, social, and physical privacy. Scholars have increasingly studied the privacy implications of smart speakers, finding that users tend to have limited privacy concerns and engage infrequently in privacy protection behavior. Extant research also stresses the contextual and situated nature of privacy around smart speakers, pointing to relevant affordances of the technology. Despite these knowledge advancements, a glitch studies perspective on smart speaker interactions and privacy is notably missing. The glitch studies approach was developed by Rosa Menkman at the intersection of art, technology, and critical social research. It directs the attention to glitches as seemingly small and mundane but powerful moments of interruption that allow for reflection and have productive character. In this contribution, we introduce a glitch studies perspective to the investigation of smart speakers and privacy, showing its fruitfulness. We first discuss the literature on smart speakers and privacy, before providing a concise overview of the glitch studies approach. We then present our data and methodological approach. Based on open text responses from an online survey in the United Kingdom, we identify four types of smart speaker glitches: randomly starting to talk or carry out unexpected activities, misinterpreting the user, technical issues related to connectivity, and violating social and contextual norms. Each glitch type is described in turn, with quotes from the survey as illustrative
Philip, Jestine & Wong, Sut I (2024)

The paradoxical leader, crafting human worker, and robot teammate: A commentary on the future of leader behaviors

Scandinavian Journal of Management, 40(4) Doi: https://doi.org/10.1016/j.scaman.2024.101371

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Robot utilization is expected to result in significant changes in the way organizations and teams operate. The increasing prevalence of robots in the workplace offers an opportunity to research robot utilization and employee response behaviors to this phenomenon. A timely research question is, “What reactionary behaviors would organizational leaders and employees exhibit as they begin to regard robots as coworkers and teammates?”. The purpose of this commentary is to offer theoretical perspectives on leader response behaviors when leading human-robot teams as well as to understand employee reactions to working alongside a robot teammate. Drawing on paradox and Job Demands-Resources (JD-R) theories and through postulation statements, we show the (contradictory) duality of leader and employee behaviors under conditions of high/low job demands in a human-robot team environment. In doing so, this discussion bears implications for research on team leadership, job crafting, the presence of behavioral robotics, and for the practice of organizational leadership.
Ziegele, Daniel & Zerfass, Ansgar (2024)

The Evolution of Communication Consulting: A Long-Term Comparison of Service Quality in Strategic Communication

International Journal of Strategic Communication, Doi: https://doi.org/10.1080/1553118X.2024.2365692 - Full text in research archive

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Communication leaders and their teams are seldom able to handle the broad range of challenges within their area of responsibility by themselves. They rely on agencies as an external workbench and as specialists for new or seldom used practices. More importantly, they seek advice from communication consultants to understand challenges, and to identify opportunities for action. The increasing demand for such services has pushed prices and intensified the debate about their quality. Surprisingly, research on communication consulting and its quality is sparse. The first empirical studies were conducted just 10 years ago. In light of dynamic industry developments, the question arises regarding how the understanding and perceptions of communication consulting quality has evolved. To this end, a comparative study surveyed a total of 422 communication agencies in 2013 and 2023 on the relevance, factors, assurance, and showcasing of consulting quality. The results reveal that the importance of consulting quality is still high, but underlying conditions and implementation of quality have changed considerably. As the first in-depth and long-term exploration of this phenomenon, this research helps to shed light on a highly relevant but underexplored facet of strategic communication. It informs practice and offers numerous starting points for future research.
Newlands, Gemma Elisabeth Marjorie & Lutz, Christoph (2024)

Occupational prestige and occupational social value in the United Kingdom: New indices for the modern British economy

Research in Social Stratification and Mobility, 91 Doi: https://doi.org/10.1016/j.rssm.2024.100935 - Full text in research archive

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Sociological research has long been interested in occupational evaluation. However, occupational research remains hampered by conceptual ambiguity and methodological problems. To address these issues, we present new indices of occupational prestige and occupational social value for 576 occupation titles aligned with the ILO International Standard Classification of Occupations (ISCO-08). A shorter core list with 130 occupation titles – one per ISCO-08 minor group – is also provided. Based on comprehensive and recent evidence from 2429 respondents, we carve out the evaluative landscape of occupations in the United Kingdom. We show how occupational prestige and occupational social value are correlated but distinct. A clear hierarchy appears, with highly educated occupations at the top and stigmatised or illicit occupations at the bottom. The study thus contributes to social stratification research and encourages reuse of the scores in future occupational research.
Bao, Wuxia; Beuckels, Emma, Hudders, Liselot & Yu, Shubin (2024)

Livestreaming commerce for luxury brands: how to enhance luxury perceptions through strategizing streamers?

International Journal of Advertising: the review of marketing communications, Doi: https://doi.org/10.1080/02650487.2024.2365037

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Luxury brands have begun embracing livestreaming commerce since the COVID-19 pandemic. However, the current knowledge regarding the impact of livestreaming commerce on luxury perceptions remains limited. This study explores how luxury perceptions can be enhanced in livestreaming commerce by investigating the role of streamer characteristics. More specifically, we examine the role of parasocial interaction, self-streamer congruity, and social presence. A survey was conducted among 432 Chinese respondents who had previously watched livestreams for luxury brands. The findings indicate that parasocial interaction and actual self-streamer congruity positively impact luxury perceptions by fostering enhanced feelings of social presence, while ideal self-streamer congruity is not an influential factor. The conclusion of this paper discussed implications for marketers and researchers.
Lutz, Christoph; Tamò-Larrieux, Aurelia & Fosch-Villaronga, Eduard (2024)

How Social Robots Affect Privacy: Navigating the Landscape

The De Gruyter Handbook of Robots in Society and Culture, , s. 179-200. Doi: https://doi.org/10.1515/9783110792270-010

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Social robots are increasingly used in different domains, such as healthcare, education, and retail. Researchers across disciplines have shown how social robots differ from other technologies, for example in terms of ethical, legal, and social (ELS) aspects. Privacy is a particularly important and relevant ELS aspect of social robots, given their heightened autonomy, data-processing capabilities, and physical mobility. This chapter provides an overview of key privacy implications in relation to social robots. It reviews useful privacy theories and discusses recent studies on privacy and social robots, showing how such research has become more empirical over time but still prioritizes data protection and data-related aspects of privacy over other dimensions, such as physical, psychological, and social ones. The chapter also combines a social science and legal lens, showing how the law addresses relevant social and ethical implications, particularly in Europe. It concludes with a future research agenda on how to investigate the topic.
Xia, Wei; Yu, Shubin & Li, Changxu (2024)

Influence of Physical Attractiveness and Gender on Patient Preferences in Digital Doctor Consultations: Experimental Study

Journal of Medical Internet Research (JMIR), 26 Doi: https://doi.org/10.2196/46551 - Full text in research archive

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Background: The rise of digital health services, particularly digital doctor consultations, has created a new paradigm in health care choice. While patients traditionally rely on digital reviews or referrals to select health care providers, the digital context often lacks such information, leading to reliance on visual cues such as profile pictures. Previous research has explored the impact of physical attractiveness in general service settings but is scant in the context of digital health care. Objective: This study aims to fill the research gap by investigating how a health care provider’s physical attractiveness influences patient preferences in a digital consultation setting. We also examine the moderating effects of disease severity and the availability of information on health care providers’ qualifications. The study uses signal theory and the sexual attribution bias framework to understand these dynamics. Methods: Three experimental studies were conducted to examine the influence of health care providers’ physical attractiveness and gender on patient preferences in digital consultations. Study 1 (n=282) used a 2×2 between-subjects factorial design, manipulating doctor attractiveness and gender. Study 2 (n=158) focused on women doctors and manipulated disease severity and participant gender. Study 3 (n=150) replicated study 2 but added information about the providers’ abilities. Results: This research found that patients tend to choose attractive doctors of the opposite gender but are less likely to choose attractive doctors of the same gender. In addition, our studies revealed that such an effect is more prominent when the disease severity is high. Furthermore, the influence of gender stereotypes is mitigated in both the high and low disease severity conditions when service providers’ qualification information is present. Conclusions: This research contributes to the literature on medical information systems research and sheds light on what information should be displayed on digital doctor consultation platforms. To counteract stereotype-based attractiveness biases, health care platforms should consider providing comprehensive qualification information alongside profile pictures.
Xiao, Yi; Zhou, Enhui & Yu, Shubin (2024)

Unraveling the anchoring effect of crisis communication in cyberattack spillover crises

Public Relations Review, 50(2) Doi: https://doi.org/10.1016/j.pubrev.2024.102449 - Full text in research archive

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A spillover crisis arises when an external organization’s events create worry, ambiguity, or unfavorable perceptions for another organization. The study shows that organizational response strategies for spillover crises are influenced by an anchoring effect, where competitors’ level of accommodation in their crisis response serves as an anchor point. The difference between accommodative and advocative crisis responses becomes more pronounced when the anchor response has a lower level of accommodation. Additionally, stakeholders’ confidence in an organization’s ability to manage crises can predict its reputation during spillover crises. If an organization chooses to respond with advocacy, it may experience a decline in reputation compared to adopting a competitor's accommodative anchor response due to decreased stakeholder confidence. Conversely, using an accommodative response can result in a higher organizational reputation than following a competitor’s advocative anchor response since it boosts stakeholder confidence. The study highlights the importance of considering situational factors such as competitor responses in the contingency theory of accommodation. Additionally, this study provides evidence that a continuum of public response confidence could be another valuable tool for understanding how crises impact reputation.
Miguel, Cristina; Lutz, Christoph, Vega, Rodrigo Perez & Majetić, Filip (2024)

'Alone on the Road': Loneliness among Digital Nomads and the Use of Social Media to Foster Personal Relationships

Media, Culture and Society, 47(3) , s. 546-566. Doi: https://doi.org/10.1177/01634437241290087 - Full text in research archive

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The ‘digital nomad’ (DN) neotribe includes professionals who work remotely from different locations. Despite the benefits of digital nomadism (e.g., work flexibility, high mobility, leisure-centeredness) and opportunities for meeting like-minded people, one of the consequences of the lifestyle may be loneliness. By using 30 in-depth interviews, this study explores the interaction between digital nomadism and loneliness. We conceptualize the DN lifestyle as a continuum that may, but does not have to, lead to feelings of loneliness. External factors such as lack of social support, often related to the capacity to stay in a place long enough to build a network or the social competence skills to connect with others, may contribute to greater levels of loneliness. Conversely, in line with networked individualism, it examines how DNs seek more control over constructing their own social networks in the context of a hyperindividualistic society. Instagram, Facebook groups, Slack, MeetUp, CouchSurfing, and Tinder are identified as key platforms for DNs to connect with people, especially for bridging social capital, whereas WhatsApp is used more for bonding social capital. The paper offers a timely discussion of the way that DNs use different social media platforms to overcome loneliness, forge intimate connections, and build community.
Hoffmann, Christian Pieter; Lutz, Christoph & Ranzini, Giulia (2024)

Inequalities in Privacy Cynicism: An Intersectional Analysis of Agency Constraints

Big Data & Society (BD&S), 11(1) , s. 1-13. Doi: https://doi.org/10.1177/20539517241232629 - Full text in research archive

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A growing body of research highlights a trend toward widespread attitudes of privacy cynicism, apathy, and resignation among Internet users. In this work, we extend these discussions by concentrating on the concept of user agency. Specifically, we examine how five types of structural constraints — interpersonal, cultural, technological, economic, and political — restrict user agency and contribute to the prevalence of privacy cynicism as a common response. Drawing on critical data studies and adopting an intersectional lens, we demonstrate how these constraints disproportionately impact various social groups unequally, leading to a disparate distribution of agency and privacy cynicism. Furthermore, we contend that the sense of powerlessness engendered by excessive constraints on user agency can, in turn, exacerbate user vulnerability to such constraints, potentially initiating a vicious cycle of disempowerment. The article enriches the field of privacy research by linking the traditionally individual-focused and psychological dimensions of privacy with critical surveillance studies and by proposing potential interventions to mitigate privacy cynicism.
Gmyrek, Pawel; Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie (2024)

A Technological Construction of Society: Comparing GPT-4 and Human Respondents for Occupational Evaluation in the UK

[Report Research]. International Labour Organization
Rønning, Rut Jorunn & Røyseng, Sigrid (2024)

Legitimeringer av kulturskolen i den offentlige politikken.

Nordisk kulturpolitisk tidsskrift (NKT), 27(1) , s. 45-62. Doi: https://doi.org/10.18261/nkt.27.1.4 - Full text in research archive

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Mye av den tidligere forskningen om kulturskolen i Norge har konkludert med at den ikke når målet om å være bredt tilgjengelig. Slik har forskningen bidratt til å problematisere kulturskolens legitimitet. I denne artikkelen gjør vi legitimitet til hovedtema og spør hvordan kulturskolen legitimeres i den offentlige politikken. Nærmere bestemt stiller vi følgende forskningsspørsmål: Hvilke legitimeringer gjør seg gjeldende i den offentlige politikken overfor kulturskolen? Og om flere typer legitimeringer gjør seg gjeldende samtidig, hvordan kan vi forstå forholdet mellom dem? Som analytisk rammeverk anvender vi det franske pragmatiske perspektivet slik det er utviklet av Boltanski og Thèvenot. Vi ser nærmere på hvilke argumenter som brukes i den offentlige politikken for å rettferdiggjøre kulturskolens kjerneoppgaver knyttet til kunst og kunnskap. Empirisk baserer artikkelen seg på analyse av de to sentrale offentlige dokumentene i den offentlige politikkens legitimering av kulturskolen. Det gjelder overordnet del fra rammeplanen for kulturskolen som er vedtatt av mange kommuner, og det gjelder kapitlet om kulturskolen fra stortingsmeldingen om barne- og ungdomskultur. Analysen viser at både den artistiske, kollektive og prosjektorientert verdiordenen gjør seg gjeldende. Slik viser artikkelen at kulturskolen legitimeres på flere og motstridende måter samtidig, men at de motstridende legitimeringene langt på vei er filtret sammen og glattet over i den offentlige politikken.
Avellaneda, Victor Andrés Renza; Andersen, Kirsti Reitan, Fieseler, Christian, McDermott, Fiona & McGannon, Róisin (2024)

The Arts Mobilizing Communities: From Socially Engaged Arts to Social Artrepreneurship

Art and Sustainability Transitions in Business and Society, , s. 55-78.
Rønning, Rut Jorunn & Røyseng, Sigrid (2024)

Legitimeringer av kulturskolen i den offentlige politikken.

Nordisk kulturpolitisk tidsskrift (NKT), 27(1) , s. 45-62. Doi: https://doi.org/10.18261/nkt.27.1.4 - Full text in research archive

Show summary
Mye av den tidligere forskningen om kulturskolen i Norge har konkludert med at den ikke når målet om å være bredt tilgjengelig. Slik har forskningen bidratt til å problematisere kulturskolens legitimitet. I denne artikkelen gjør vi legitimitet til hovedtema og spør hvordan kulturskolen legitimeres i den offentlige politikken. Nærmere bestemt stiller vi følgende forskningsspørsmål: Hvilke legitimeringer gjør seg gjeldende i den offentlige politikken overfor kulturskolen? Og om flere typer legitimeringer gjør seg gjeldende samtidig, hvordan kan vi forstå forholdet mellom dem? Som analytisk rammeverk anvender vi det franske pragmatiske perspektivet slik det er utviklet av Boltanski og Thèvenot. Vi ser nærmere på hvilke argumenter som brukes i den offentlige politikken for å rettferdiggjøre kulturskolens kjerneoppgaver knyttet til kunst og kunnskap. Empirisk baserer artikkelen seg på analyse av de to sentrale offentlige dokumentene i den offentlige politikkens legitimering av kulturskolen. Det gjelder overordnet del fra rammeplanen for kulturskolen som er vedtatt av mange kommuner, og det gjelder kapitlet om kulturskolen fra stortingsmeldingen om barne- og ungdomskultur. Analysen viser at både den artistiske, kollektive og prosjektorientert verdiordenen gjør seg gjeldende. Slik viser artikkelen at kulturskolen legitimeres på flere og motstridende måter samtidig, men at de motstridende legitimeringene langt på vei er filtret sammen og glattet over i den offentlige politikken.
Avellaneda, Victor Andrés Renza; Andersen, Kirsti Reitan, Fieseler, Christian, McDermott, Fiona & McGannon, Róisin (2024)

The Arts Mobilizing Communities: From Socially Engaged Arts to Social Artrepreneurship

Art and Sustainability Transitions in Business and Society, , s. 55-78.
Liguzinski, Maciej; Colbjørnsen, Terje & Tallerås, Kim (2024)

Perceptions of e-lending in Scandinavian libraries: tension and harmony between institutional logics

International Journal of Cultural Policy, Doi: https://doi.org/10.1080/10286632.2024.2402902 - Full text in research archive

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This study examines e-lending dynamics in Scandinavian public libraries, by exploring the relationship between libraries and publishing houses. We ask how representatives of both fields perceive the public library’s role. Public libraries and publishers have traditionally served different roles in the book sphere: the library as a key cultural policy institution providing access to information and culture, and the publishers as involved in the production of books, operating on commercial premises. This relationship is affected by the change from ownership to licensing of digital book collections, which occurs along with changes on the national book markets. As a theoretical and analytical tool, the study uses the institutional logics perspective to explore the relations between different perceptions. We argue that this relationship can be illuminated through the dynamics of public service logic, market logic and digital logic. The study is empirically based on 26 in-depth interviews, interviews with representatives of Danish, Norwegian and Swedish major libraries and trade publishers. Findings indicate that the relationship is nuanced and multifaceted, more than if it relied on a simple opposition between the public and the market. Both libraries and publishers share a common understanding of public service and market logics; however, they differ in perceptions of library’s role which is amplified by digital logic. The study also indicates that e-lending dynamics are influenced by cultural policies but with different outcomes in the three countries.
Olsen, Ragnhild Kristine & Solvoll, Mona Kristin (2024)

Theoretical perspectives on crisis, resilience, and innovation

Innovation Through Crisis Journalism and News Media in Transition, , s. 19-42. Doi: https://doi.org/10.48335/9789188855923-1 - Full text in research archive

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This chapter describes how the concepts of crisis, resilience, and innovation are well-suited for capturing how Norwegian news media dealt with the Covid-19 pandemic. The pandemic posed threats to public health, leading to increased urgency for accurate information dissemination. As such, the crisis served as a catalyst, accelerating changes in news production, distribution, consumption, and business models. Persistence reflects resilience as the ability to regain stability and get back to “business as usual”, adaptability as resilience refers to large adjustments in professional practices in response, while transformability brings radical long-lasting renewal of the whole organisation. Presenting a normative view of innovation in journalism, this chapter focuses on value creation, improvement, and novelty. Innovation involves adjusting existing products or services and introducing new ideas perceived as novel by audiences. This coincides with the transformation of journalism from physical news products to digitalised services. Summarising insights from different strands of innovation literature, we identify a set of internal factors, or building blocks, of journalism innovation: resources, technology, organisation, management, culture, and business model.
Solvoll, Mona Kristin & Olsen, Ragnhild Kristine (2024)

Innovation Through Crisis Journalism and News Media in Transition

Nordicom Doi: https://doi.org/10.48335/9789188855923 - Full text in research archive

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This book provides insights into the interplay between crisis, resilience, and innovation within news media. Examining how Norwegian news media adapted and innovated during the Covid-19 pandemic, it offers new knowledge on news organisations’ resilience strategies and their ability to create value for themselves, their audiences, and for the broader society during times of unprecedented uncertainty. Through a diverse array of qualitative and quantitative methods, the research presented uncovers how crises serve as both opportunities for innovation and threats to journalism practices and businesses. Drawing on perspectives from journalism and media innovation studies, management and organisational research, and innovation theory, the empirical investigation identifies three overarching themes: the crisis as a catalyst for innovation, a critical test of resilience, and an amplifier of value creation. Through several empirical studies, we demonstrate how the Covid-19 pandemic prompted urgency- and ambition-driven innovation in Norwegian news media. This research showcases how organisations rapidly adapted to the crisis using digital tools, and how they introduced new services, amplifying economic and social value creation while navigating challenges to news workers’ well-being. In conclusion, the theoretical perspectives on crisis, resilience, and innovation shed light on the transformative journey of Norway’s news media during the Covid-19 crisis, offering valuable insights for scholars, practitioners, and policymakers alike. Mona K. Solvoll is associate professor at the School of Communication, Leadership and Marketing at Kristiania University College, Norway. Ragnhild Kr. Olsen is associate professor at the Department of Journalism and Media Studies at Oslo Metropolitan University, Norway. The research in the book originates from the “Media Innovation Through the Corona Crisis” project at the BI Norwegian Business School (2020–2021), funded by the Research Council of Norway.
Wu, Jing; Tangirala, Subrahmaniam, Knippenberg, Daan van & Shu, Rui (2024)

Only time will tell: How teams centralize their voice around competent members over time to perform better

Journal of Organizational Behavior, Doi: https://doi.org/10.1002/job.2842

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We posit that time significantly impacts how voice—members' expression of work-related ideas—becomes unequally distributed within teams. Building upon insights from expectation states theory (EST), we propose that over time, voice becomes more centralized in teams, especially around members who are more competent than others. Moreover, we argue that teams whose members are higher in conscientiousness or openness to experience are better able to place more competent members in central speaking roles early on as well as progressively replace less competent members with more competent ones in those roles. Finally, we predict that, in comparison to teams that have egalitarian voice distributions, those that end up with more centralized voice distributions perform better when they give their most competent members more dominant speaking roles and perform worse when they do not. We found general support for these arguments in a study using four waves of data collected over time from 175 student project teams. Thus, we highlight how voice centralization does not always have negative consequences for teams but can benefit teams in certain circumstances.
Johansen, Madeléne & Colbjørnsen, Terje (2024)

Digital spilldistribusjon i folkebiblioteket. Hvordan spill som service utfordrer tilbudet til norske folkebibliotek

På innsiden: Perspektiver på de norske film- TV- og spillbransjene, Doi: https://doi.org/10.55669/10.55669/oa420410
Draper, Nora; Hoffmann, Christian Pieter, Lutz, Christoph, Ranzini, Giulia & Joseph, Turow (2024)

Privacy resignation, apathy, and cynicism: Introduction to a special theme

Big Data & Society (BD&S), 11(3) Doi: https://doi.org/10.1177/20539517241270663 - Full text in research archive

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The growing trend of collecting data about individuals to track past actions and infer future attitudes and behaviors has fueled popular and scholarly interest in the erosion of privacy. Recent shifts in technologies around machine learning and artificial intelligence have intensified these concerns. This editorial introduces the articles in the special theme on digital resignation and privacy cynicism: concepts developed in the past decade to explain the growing powerlessness individuals feel in relation to their digital privacy even as they continue to experience consternation over the collection and use of their personal information. The papers in this special theme engage and extend existing research on these topics. The original articles and commentaries pose theoretical and practical questions related to the ways people confront the powerful institutional forces that increasingly shape many aspects of the information environment. They employ several methodologies and theoretical perspectives and extend the range of geographic, political, cultural, and institutional contexts in which privacy cynicism and digital resignation can be identified and examined. In addition to contextualizing these contributions, this editorial maps a range of related concepts including digital resignation, privacy cynicism, privacy apathy, surveillance realism, privacy fatigue, and privacy helplessness. It concludes by identifying key themes across the papers in this collection and provides directions for future research.
Černe, Matej; Bunjak, Aldijana, Wong, Sut I, Aleksic, Darija & Bozic, Katerina (2024)

(Techno)stress and subsequent burnout: How job autonomy enables working professionals to regulate demands with control

International Journal of Electronic Business, Doi: https://doi.org/10.1504/IJEB.2024.10066123 - Full text in research archive

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This paper focuses on how technostress relates to job stress, and subsequently results in burnout in digitised workplaces. We also propose that job autonomy can buffer the negative effect of technostress. We test our model in a four-wave longitudinal study of working professionals from a nationally representative quota sample (n = 198 employees contributing 792 observations). The results of the study supported our hypothesised model, highlighting that autonomy represents a crucial job design element that mitigates the effects of technostress on burnout over time. Our contributions complement existing research on technostress, specifically narrowing in on short- versus long-term negative outcomes of this phenomenon, and advancing research on stress and burnout in traditional work settings that adopted the high technology use. From a practical perspective, we provide guidelines for organisations on how to maintain the most appropriate ways of designing contemporary jobs that are inherently embedded in technology.
Farstad, Christian Winther & Arnulf, Jan Ketil (2024)

Individual characteristics in arts management careers: investigating the highly sensitive person scale on motivation to lead

Frontiers in Psychology, 15, s. 1-13. Doi: https://doi.org/10.3389/fpsyg.2024.1392412 - Full text in research archive

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Research on personality in leadership indicates that self-selection to leadership careers and artistic careers correlates with diverging personality profiles. People in leadership careers traditionally display lower neuroticism and higher conscientiousness than artistic individuals. In between, there are individuals entering arts management careers. To study these individuals directly, we collected Norwegian data from 91 musical theater students and 102 arts management students and compared with 109 business management students. As expected, conscientiousness and neuroticism predicted artistic careers against business management careers, aligned with the “arts for arts’ sake” myth of artists. Interestingly, arts management careers were not different from artistic careers. They weren’t more motivated to take on leadership roles than performing artists either. However, the Highly Sensitive Person Scale indicated that narrower traits of sensitivity predicted higher levels of motivation to lead in many artists. Some arts and arts management students seem to bring unique talents into forms of leadership particularly useful for artistic organizations. Our findings are discussed in terms of how leadership characteristics operate in the field of art, and the effect of domain-specific characteristics in this setting.
Lutz, Christoph; Majetić, Filip, Miguel, Cristina, Vega, Rodrigo Perez & Jones, Brian (2024)

The perceived impacts of short-term rental platforms: Comparing the United States and United Kingdom

Technology in society, 77 Doi: https://doi.org/10.1016/j.techsoc.2024.102586 - Full text in research archive

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Short-term rental platforms such as Airbnb have enjoyed considerable success in recent years. However, critics accuse the platforms of having negative impacts, leading to gentrification, disruption, and increased rent and house prices. While research has investigated actual impacts of short-term rental platforms, we lack systematic, generalizable, and comparative evidence on the perceived impacts of such platforms, especially from a social exchange perspective. To address this shortcoming, we conducted a representative survey in the US and UK with a holistic set of perceived impacts. Using social exchange theory (SET) and applying a range of multi-variate statistical analyses, especially exploratory factor analysis and cluster analysis, we systematically compare these two contexts to identify clusters that perceived the social exchanges derived from STRs as distinct. The findings indicate that US residents assess short-term rental platforms more positively than UK residents, especially for recreational, amenities-oriented and economic impacts. Among respondents who have used short-term rental platforms as guests, the perceptions are more alike between the two countries, suggesting a homogenization effect. We discuss the theoretical and practical implications of the results.
Løkken, Ingrid Veronika Midteide; Campbell, Janine Anne, Dale, Philip S & Kucirkova, Natalia (2024)

Exploring the sense of smell in shared digital book reading: An experiment

International Journal of Educational Research Open, 8 Doi: https://doi.org/10.1016/j.ijedro.2024.100430 - Full text in research archive

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Shared book reading during early childhood contributes to children's development in many important ways. This small-scale experiment, the first of its kind in the emerging field of olfactory research, explores whether reading a digital book with accompanying smell stimulation has a measurable effect on children's engagement, vocabulary acquisition, story comprehension, and overall interest in reading and smell. The study was conducted with 65 4- and 5-year-old Norwegian-speaking children, attending ECEC centers. Olfactory stimulation did not produce higher scores on post-experiment vocabulary and story comprehension, only the control variables of gender and prior vocabulary knowledge significantly predicted vocabulary and story comprehension scores. However, children's engagement was higher for stories with accompanying olfactory stimulation. Future research could integrate odour release into the reading device to not disrupt the reading process, and more reliably test the hypothesis that olfactory stimulation is conducive to reading engagement and learning outcomes.
Hemmestad, Liv B & Røyseng, Sigrid (2024)

Klokskap og ledelse i høytpresterende miljøer

Cappelen Damm Akademisk
Wong, Sut I; Zhang, Limei, Černe, Matej & Moe, Nils Brede (2024)

Influence of Digital Communication Configuration in Virtual Teams: A Faultline Perspective

Journal of Management Information Systems, 41(4) , s. 1111-1141. Doi: https://doi.org/10.1080/07421222.2024.2415776 - Full text in research archive

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The recent and swift move to virtual working has highlighted a need for greater understanding of how to best communicate remotely for work, how well team members are able to identify the correct communication mediums for their tasks and how team members align on how to complete these tasks. Drawing on Media Synchronicity Theory (MST), we examine communication-based subgroup dynamics in terms of faultline strength—the degree to which a team is hypothetically divided by lines of communication media they use—and subgroup imbalance regarding the influence of communication-based subgroup dynamics on virtual team sociability, and subsequently, team coordination. Results from a field study (Study 1) with 292 team members belonging to 37 virtual teams, and an experiment (Study 2) with 385 participants provided support for the hypotheses. Our findings contribute to existing theory by underscoring the idea that it is not simply virtuality, but the misalignment of the use of communication mediums among team members that plays a key role in the development of communication challenges in virtual teams. The study takes a novel approach by addressing how faultline strength within virtual teams that can cause communication challenges. Consequently, organizations are encouraged to pay attention to guidelines of the use of virtual communication tools and team composition to enhance communication and collaboration within virtual teams.
Solberg, Elizabeth Anne; Adamska, Katarzyna, Wong, Sut I & Traavik, Laura E. Mercer (2024)

Managers with a fixed mindset about technological ability help employees less

[Professional Article]. LSE Business Review,
Smedsrud, Jørgen; Bungum, Berit & Flø, Ellen Egeland (2024)

Gifted students’ experiences with participation in enrichment programs at talent centers in Norway

Scandinavian Journal of Educational Research, Doi: https://doi.org/10.1080/00313831.2024.2394388 - Full text in research archive

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Gifted students may be at risk of school disengagement due to lacking intellectual challenges. Four talent centers were established to offer makerspace enrichment programs, because makerspace activities promote engagement and science, mathematics, and technology learning. In the current study, we investigated gifted students’ experiences with makerspace enrichment programs in Norway in terms of social aspects, learning aspects and teacher support aspects. We conducted semistructured interviews with 15 participants (15–16 years) from four different talent centers across the country. Findings suggested that the informants had an overall positive experience of participation and that most were more engaged at talent centers than at their home schools. In addition, the makerspace approaches seemed to suit gifted learners’ need for more complex subject content and facilitate interaction with peers and teachers with similar content knowledge/interest. We concluded that makerspace activities at talent centers constitute an important supplement to ordinary school for gifted students.
Du, Shuili; Babalola, Mayowa, D’Cruz, Premilla, Doci, Edina, Garcia-Lorenzo, Lucia, Hassan, Louise, Islam, Gazi, Newman, Alex, Noronha, Ernesto & Gils, Suzanne van (2024)

The Ethical, Societal, and Global Implications of Crowdsourcing Research

Journal of Business Ethics, 193 Doi: https://doi.org/10.1007/s10551-023-05604-9 - Full text in research archive

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Online crowdsourcing platforms have rapidly become a popular source of data collection. Despite the various advantages these platforms offer, there are substantial concerns regarding not only data validity issues, but also the ethical, societal, and global ramifications arising from the prevalent use of online crowdsourcing platforms. This paper seeks to expand the dialogue by examining both the “internal” aspects of crowdsourcing research practices, such as data quality issues, reporting transparency, and fair compensation, and the “external” aspects, in terms of how the widespread use of crowdsourcing data collection shapes the nature of scientific communities and our society in general. Online participants in research studies are informal workers who provide labor in exchange for remuneration. The paper thus highlights the need for researchers to consider the markedly different political, economic, and socio-cultural characteristics of the Global North and the Global South when undertaking crowdsourcing research involving an international sample; such consideration is crucial for both increasing research validity and mitigating societal inequities. We encourage researchers to scrutinize the value systems underlying this popular data collection research method and its associated ethical, societal, and global ramifications, as well as provide a set of recommendations regarding the use of crowdsourcing platforms.
Karlsen, Heidi Leclaire; Alm, Kristian, Kvisli, Helga Kristine & Bergheim, Maiken (2024)

An Annotated Bibliography of Norwegian Whistleblowing Research 1975-2023

[Report Research]. Handelshøyskolen BI
Buøen, Elisabet Solheim; Drugli, May Britt & Lekhal, Ratib (2024)

Bedre samspillskvalitet

Cappelen Damm Akademisk
Nystad, Kathrin; Drugli, May Britt, Lydersen, Stian, Tveit, Håvard Horndalen, Lekhal, Ratib & Buøen, Elisabet Solheim (2024)

Toddlers’ Cortisol Levels in Childcare and at Home

Early Education and Development, 36(1) , s. 62-79. Doi: https://doi.org/10.1080/10409289.2024.2360873 - Full text in research archive

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Research Findings: Measuring toddlers’ cortisol levels both in childcare and at home and their relation to child- and childcare-related factors may help to identify stress-inducing childcare practices and children who are more vulnerable to stress in childcare. Accordingly, toddlers’ (n = 320, 51.2% female, mean age = 26.8 months) cortisol levels in childcare and at home and their relation to childcare quality and child- and family-related factors were investigated using linear mixed model analyses. Mid-morning to mid-afternoon cortisol levels increased in childcare and decreased at home. Younger children had higher overall cortisol levels. Children attending groups with a higher caregiver – child ratio had slightly higher cortisol levels in childcare and slightly lower cortisol levels at home. Toddlers attending disorganized groups were considerably more stressed in childcare. Practice or Policy: The present study underlines the importance of sufficient caregiver availability and stable routines in toddler classrooms.
Monzani, Lucas; Bibic, Kira, Haslam, Alexander, Kerschreiter, Rudolf, Wilson-Lemoine, Jérémy E., Steffens, Niklas K., Akfirat, Serap Arslan, Ballada, Christine Joy A., Bazarov, Tahir, Aruta, John Jamir Benzon R., Avanzi, Lorenzo, Bunjak, Aldijana, Černe, Matej, Edelmann, Charlotte M., Epitropaki, Olga, Fransen, Katrien, García-Ael, Cristina, Giessner, Steffen, Gleibs, Ilka H., Godlewska-Werner, Dorota, Kark, Ronit, Gonzales, Ana Laguia, Lam, Hodar, Lupina-Wegener, Anna, Markovits, Yannis, Maskor, Mazlan, Alonso, Fernando Jorge Molero, Leon, Juan Antonio Moriano, Neves, Pedro, Pauknerová, Daniela, Retowski, Sylwiusz, Roland-Lévy, Christine, Samekin, Adil, Sekiguchi, Tomoki, Story, Joana, Stouten, Jeroen, Sultanova, Lilia, Tatachari, Srinivasan, Bunderen, Lisanne van, Dijk, Dina Van, Wong, Sut I & Dick, Rolf Van (2024)

Political leaders' identity leadership and civic citizenship behavior: The mediating role of trust in fellow citizens and the moderating role of economic inequality

Political Psychology, 45(6) Doi: https://doi.org/10.1111/pops.12952 - Full text in research archive

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Identity leadership involves leaders creating and promoting a sense of shared group membership (a sense of 'we' and 'us') among followers. The present research report tests this claim by drawing on data from 26 countries that are part of the Global Identity Leadership Development (GILD) project to examine the relationship between political leaders' identity leadership and civic citizenship behavior (N = 6,787). It also examines the contribution of trust and economic inequality to this relationship. Political leaders' identity leadership (PLIL) was positively associated with respondents' people-oriented civic citizenship behaviors (CCB-P) in 20 of 26 countries and civic citizenship behaviors aimed at one's country (CCB-C) in 23 of 26 countries. Mediational analyses also confirmed the indirect effects of PLIL via trust in fellow citizens on both CCB-P (in 25 out of the 26 countries) and CCB-C (in all 26 countries). Economic inequality moderated these effects such that the main and indirect effects of trust in one's fellow citizens on CCB-C were stronger in countries with higher economic inequality. This interaction effect was not observed for CCB-P. The study highlights the importance of identity leadership and trust in fellow citizens in promoting civic citizenship behavior, especially in the context of economic inequality.
Lutz, Christoph (2024)

AI's Take on Work: Decoding Occupations through GPT-4's Eyes

[Popular Science Article]. BI Business Review,
Gmyrek, Pawel; Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie (2024)

A technological construction of society: Comparing GPT-4 and human respondents for occupational evaluation in the UK

British Journal of Industrial Relations, 63(1) , s. 180-208. Doi: https://doi.org/10.1111/bjir.12840 - Full text in research archive

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Despite initial research about the biases and perceptions of large language models (LLMs), we lack evidence on how LLMs evaluate occupations, especially in comparison to human evaluators. In this paper, we present a systematic comparison of occupational evaluations by GPT-4 with those from an in-depth, high-quality and recent human respondents survey in the UK. Covering the full ISCO-08 occupational landscape, with 580 occupations and two distinct metrics (prestige and social value), our findings indicate that GPT-4 and human scores are highly correlated across all ISCO-08 major groups. At the same time, GPT-4 substantially under- or overestimates the occupational prestige and social value of many occupations, particularly for emerging digital and stigmatized or illicit occupations. Our analyses show both the potential and risk of using LLM-generated data for sociological and occupational research. We also discuss the policy implications of our findings for the integration of LLM tools into the world of work.
Moreno, Angeles; Zerfass, Ansgar, Fuentes-Lara, Cristina, Verčič, Dejan, Zurro-Anton, Noelia, Verhoeven, Piet & Tench, Ralph (2023)

Excelencia en comunicación. Cómo desarrollar, dirigir y liderar comunicaciones excepcionales

Editorial UOC
Huse, Morten (2023)

Board Processes and Performance: The Impact of Directors’ Social and Human Capital

Oxford Research Encyclopedias: Business and Management, Doi: https://doi.org/10.1093/acrefore/9780190224851.013.416
Myrvang, Christine (2023)

How the office estranged and empowered queer women

[Popular Science Article]. BI Business Review,
Tench, Ralph; Verčič, Dejan, Zerfass, Ansgar, Moreno, Angeles & Verhoeven, Piet (2023)

Komunikacijska odličnost: Kako razvijati, upravljati in voditi izjemno komuniciranje (Prev. P. Kofol)

Fakulteta za družbene vede & Slovensko društvo za odnose z javnostmi
Sanden, Guro Refsum (2023)

Hvordan lede flerspråklige organisasjoner?

[Popular Science Article]. BI Business Review,
Zerfass, Ansgar; Tench, Ralph, Verčič, Dejan, Moreno, Angeles, Buhmann, Alexander & Hagelstein, Jens (2023)

European Communication Monitor 2023. Looking back and ahead: 15 years of research on strategic communication

[Report Research]. EUPRERA/EACD
Huse, Morten (2023)

Diversity and corporate governance: how can groundbreaking research be developed?

Research handbook on Diversity and Corporate Governance, , s. 206-219.

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Do we contribute to create a better world through our diversity and corporate governance research? I am in this contribution challenging formulaic diversity and corporate governance research. Scholars are challenged to use polymorphic approaches. We should dare to challenge mainstream assumptions and even dare to "swear in the church". There is a need to explore what diversity means taking into consideration a changing society and societal needs. We should try to have perspectives about the future and not only about the past. We should include the impacts of digitalization, migration, globalization, climate change, pandemics, economic inequality, and even wars.
Furseth, Peder Inge (2023)

Innovasjonsevne og digital transformasjon i norske bedrifter

Cappelen Damm Akademisk

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Hvordan kan bedrifter ledes slik at de skaper større verdier i en stadig mer digitalisert økonomi? INNOVASJONSEVNE OG DIGITAL TRANSFORMASJON I NORSKE BEDRIFTER gir deg nye verktøy og innsikter som kan brukes til å skape verdier på en smart, bærekraftig og ansvarlig måte. Digital transformasjon innebærer å endre bedriften slik at den skaper økt verdi for kunder og brukere gjennom nye tjenester basert på digitale teknologier. Mange bedrifter mislykkes i denne prosessen fordi de mangler innovasjonsevne, og denne evnen må bedriftene utvikle på egen hånd - den kan ikke kjøpes.I boken viser forfatteren hvordan dette kan gjøres. Forfatteren bruker resultater fra en ny studie om to konsern innen mediebransjen i Norge til å vise hvordan innovasjonsevne og digital transformasjon virker inn på verdiskapingen. Målgruppen for boken er personer med lederansvar, forskere innen ledelse, medier og innovasjon, og politikere og studenter som er opptatt av ny verdiskaping gjennom digitalisering.
Köse, Dicle Berfin (2023)

Can cat videos harm your relationships? Hedonic and utilitarian content as technological antecedents of phubbing

Computers in Human Behavior, 149, s. 1-10. Doi: https://doi.org/10.1016/j.chb.2023.107964 - Full text in research archive

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This paper investigates how hedonic and utilitarian content consumption and the habitual use of social media, specifically Facebook, affect phubbing behavior. The research model was tested using a cross-sectional survey (N = 220) conducted via Prolific. The participants were chosen from among those who use Facebook as their most frequent social media service on their smartphones. The results showed that utilitarian content has a more prominent effect on phubbing than hedonic content. Furthermore, for females, hedonic content positively affects phubbing when it is consumed habitually, and the effect of habitual use on phubbing differs significantly between males and females. These results suggest that technological affordances can induce phubbing behavior differently between males and females and that social media providers should consider the customization of displayed content in a way that will not induce phubbing behavior. The results also provide implications for social contexts and different relationships. Accordingly, the consumption of hedonic and utilitarian social media content should be regulated (e.g., by parents, schools), and education regarding content consumption should be provided. This study contributes to phubbing research by providing a technological perspective on its antecedents.
Wallius, Eetu & Köse, Dicle Berfin (2023)

Gamified eco-driving: A systematic literature review

CEUR Workshop Proceedings, 3405, s. 184-191.

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Due to the ongoing social turmoil and the climate crisis, passenger road vehicles face increasing pressure to improve energy-efficiency. A central aspect of this endeavor is to motivate drivers to adopt a more energy-efficient driving style. In that respect, the use of information systems (IS) can be a game changer. Among motivational IS, especially gamification is a promising approach to encourage eco-driving as it has the potential to direct user behavior by providing positive experiences like those experienced when playing games. However, despite the emerging interest on gamified eco-driving, there is a lack of comprehensive understanding on how gamification has been applied in the eco-driving domain, hindering the understanding of how it should be designed in this context and what areas need further research inquiries. Therefore, this study synthesizes existing research on gamified eco-driving (17 studies) through a systematic literature review. Based on the results, performance-based and social gamification are most applied, while they aim at encouraging a relatively comprehensive set of different ecodriving behaviors by addressing the motivational hurdles related to eco-driving. We encourage future research endeavors to consider a wider variety of gamification types and be more transparent about the goals of implementing gamification and evaluate the psychological effects accordingly.
Yamak, Sibel & Huse, Morten (2023)

Let’s do research!

Sinergie Italian Journal of Management, 41(3) , s. 11-22. Doi: https://doi.org/10.7433/S122.2023.01
Huse, Morten & Gabrielsson, Jonas (2023)

Value-creating boards in SMEs: Team production efforts

Journal of International Doctoral Research, 10(1) , s. 87-105. - Full text in research archive

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This study theoretically and practically contributes to show how boards in SMEs can contribute to value-creation. Furthermore, a value-creating conceptual framework is developed integrating an extended team production theory. Team production theory has its roots in law and economics, and it is an alternative to agency theory (Blair & Stout, 2001). The extended team production theory has a focus on leadership and managerial behavior, and it integrates core strategy perspectives from both industrial organization and resource approaches. We were honored that an extended version of this article recently accepted for publication in the Handbook of Research in Corporate Governance and Business Ethics (Gabrielsson & Huse, 2023). In this present article, we specifically showcase to what degree boards in practice may create or destroy values within the organization and we apply a novel lens of extended team production theory to do this.
Volk, Sophia Charlotte & Buhmann, Alexander (2023)

Digital corporate communication and measurement and evaluation

Handbook on Digital Corporate Communication, - Full text in research archive

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Digital technologies offer significant advances for the measurement and evaluation (M&E) of corporate communication, as they allow for real time and automated data collection and anal-ysis and bring new predictive capabilities. This, in turn, also brings new challenges and con-cerns, e.g., with data-based profiling and microtargeting. This chapter examines how digitali-sation changes M&E and what remains the same, differentiating between two levels: (1) M&E at the activities level (of communication products, campaigns or programs), and (2) M&E at the administrative level (of managing the communication function, departments, and professionals). We critically reflect on societal, ethical, legal, organisational, and individual challenges related to the use of digital approaches to the M&E. The implementation of digital technologies for M&E in practice is illustrated by a case study of the UNICEF measurement framework. We conclude with directions for research and implications for the future of M&E practice.
Buhmann, Alexander & Gregory, Anne (2023)

Digital corporate communication and artificial Intelligence and future roles

Handbook on Digital Corporate Communication, , s. 281-296. - Full text in research archive

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This chapter discusses the use in practice and implications of AI for professional roles and responsibilities in corporate communication. It defines AI and other relevant terms, gives a brief overview of how it is currently being used and outlines some of the newer applications such as Intelligent User Interfaces. It goes on to explore what current and future developments mean for the structure of the profession, including how the role will be re-shaped as many of the operational tasks in corporate communication are automated and ‘infused’ with AI. It considers how the role can become more strategic as it moves away from the operational, focussing on ethical concerns as a route to an enhanced governance role. The chapter envisages an active ethical guardian role for corporate communicators at an organisational level as well as in the function, serving as the conscience of the wider organisation. It concludes by providing a brief case study on Vodafone, showcasing a progressive positioning AI policies.
Zerfass, Ansgar & Brockhaus, Jana (2023)

Digital corporate communication and digital transformation of communication functions and organizations

Handbook on Digital Corporate Communication, , s. 238-252.
Zerfass, Ansgar & Link, Jeanne (2023)

Business models for communication departments: a comprehensive approach to analyzing, explaining and innovating communication management in organizations

Journal of Communication Management, Doi: https://doi.org/10.1108/JCOM-02-2023-0027 - Full text in research archive

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The question of whether and how communication departments contribute to organizational value creation has rarely been addressed in research. Such evidence is crucial, however, as communications compete internally with other functions (e.g. marketing and human resources (HR)) for budgets and staff. This article fills the gap by applying the business model concept, an established approach from management theory and practice, to communication units.
Gabrielsson, Jonas & Huse, Morten (2023)

Sustainable ethics and team production: Implications for value-creating boards in SMEs

Research Handbook on Corporate Governance and Ethics, , s. 68-85. - Full text in research archive

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Abstract Sustainability has become a key concern for SMEs whose board members recognize the need to consider not only the financial bottom line but also the environmental and social performance of the business. Sustainability is about ethics because it calls on board members to consider not only the condition of current stakeholders but also the potential condition of future people that are at the mercy of contemporary unsustainable production and consumption patterns. In the chapter, we build on recent developments of the extended team production theory to discuss the characteristics and behavior of value-creating boards in SMEs. We present an integrated value-chain framework that may be used for developing the value-creating potential of boards to achieve the long-term sustainability goals of the business. Key Words: Boards, ethics, SMEs, sustainability, team production, value creation Why is it more likely that boards are destroying rather than creating values? This is the first observation that motivates the chapter. The second observation is that boards are not teams – at least not in most cases. The third observation is that team efforts at the board level can contribute to sustainable value creation in financial, social, and environmental terms. We will, in this chapter, reflect on these observations in the context of privately held small and medium-sized enterprises (SMEs). We discuss how their boards, in practice, can be value-creators rather than only value-distributors or value-destroyers. We apply sustainability as a meta-concept that explicates the ethical aspects embedded in value creation and the moral responsibility to consider not only the financial bottom line but also environmental and social performance. In the context of SMEs, our discussion identifies how board members in practice may contribute to sustainable value creation in financial, social, environmental, and ethical terms. The chapter is built on the recent developments of the extended team production theory (e.g., Huse & Gabrielsson, 2012; Gabrielsson, Calabro, & Huse, 2016; Gabrielsson, Åberg, & Huse, 2020). Team production theory has its roots in law and economics and has been presented as an alternative to agency theory. The extended team production theory focuses on leadership and entrepreneurial behavior and integrates core strategy perspectives from both industrial organization and resource approaches. Our theorizing offers an integrated value-chain framework that may be used for developing value-creating boards in SMEs. Our discussion emphasizes that value-creating boards are highly potent agents of change with a collective capacity to prevent, mitigate and adapt to climate change and its adverse impacts on the planet and its people. However, we also recognize that many businesses rely on activities and practices damaging the environment while simultaneously mistreating employees and other stakeholders in their value-creation efforts. The often-unsustainable approaches to value creation that abounds in and around boardrooms warrant the need to integrate the requirements of a healthy economy and the needs of human society with environmental protection and restoration . Board members have a special responsibility in this regard because their decisions can have an immense impact on natural environments and on the local communities where their businesses operate. The vocabulary in this chapter supplies a toolkit that may help board members use both hands, i.e., combining many ways of creating values. Board members are in a value chain framework supposed to put their collective efforts where they add the most value while. This is typically done by paying attention to value-creating possibilities across the whole value chain. In this respect, a value-chain analysis contributes to finding possibilities for sustainable value-creation that consider not only the financial bottom line but also environmental and social performance
Alacovska, Ana; Booth, Peter & Fieseler, Christian (2023)

A Pharmacological Perspective on Technology-Induced Organised Immaturity: The Care-giving Role of the Arts

Business Ethics Quarterly, 54(4) Doi: https://doi.org/10.1017/beq.2022.39 - Full text in research archive

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Digital technologies induce organised immaturity by generating toxic sociotechnical conditions that lead us to delegate autonomous, individual, and responsible thoughts and actions to external technological systems. Aiming to move beyond a diagnostic critical reading of the toxicity of digitalisation, we bring Bernard Stiegler’s pharmacological analysis of technology into dialogue with the ethics of care to speculatively explore how the socially engaged arts—a type of artistic practice emphasising audience co-production and processual collective responses to social challenges—play a care-giving role that helps counter technology-induced organised immaturity. We outline and illustrate two modes by which the socially engaged arts play this role: 1) disorganising immaturity through artivism, most notably anti-surveillance art, that imparts savoir vivre, that is, shared knowledge and meaning to counter the toxic side of technologies while enabling the imagination of alternative worlds in which humans coexist harmoniously with digital technologies, and 2) organising maturity through arts-based hacking that imparts savoir faire, that is, hands-on knowledge for experimental creation and practical enactment of better technological worlds.
Nadeem, Kashif; Wong, Sut I, Za, Stefano & Venditti, Michelina (2023)

Digital transformation and industry 4.0 employees: Empirical evidence from top digital nations

Technology in society, 76 Doi: https://doi.org/10.1016/j.techsoc.2023.102434 - Full text in research archive

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As the central part of Industry 4.0 (I4.0), Digital Transformation (DT) is being enthusiastically implemented in business organisations. Current DT literature has focused on business and strategy, but little attention has been paid to the organisation's human side. According to the resource-based view (RBV), employees are valuable resources in the DT process, and there is a need to understand how DT affects employee attitudes, psychology, and jobs. Taking a sample (n = 320) of employees working in I4.0, we empirically test our model linking DT with different aspects of employee attitude (job satisfaction, affective commitment), psychology (self-efficacy, resilience), and job-related factors (job engagement and autonomy). The findings reveal that DT significantly affects the attitude, psychology, and job-related factors of employees in I4.0. This study contributes to the dynamic capability theory by discussing the effect of DT on employees' attitudes, psychology, and jobs. This study presents critical implications from both theoretical and practical perspectives along with future research directions.
Yu, Shubin & Zhao, Luming (2023)

Emojifying chatbot interactions: An exploration of emoji utilization in human-chatbot communications

Telematics and informatics, 86 Doi: https://doi.org/10.1016/j.tele.2023.102071

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The prevalence of chatbots in human–computer communication has significantly increased. Emojis, as a form of emotional disclosure, have gained significant attention for their potential to boost chatbot service satisfaction. However, how and when emoji usage can increase satisfaction toward chatbots is not fully examined. This paper aims to fill this gap and contribute to the rapidly evolving field of human-chatbot communication research. Through three experiments, this paper investigates and explores the role of emojis in enhancing chatbot interactions. The results reveal that emojis heighten chatbot's perceived warmth but do not necessarily augment their competence. This warmth promoting effect leads to boosted service satisfaction and is more apparent when chatbots serve hedonic purposes and are pre-programmed rather than highly autonomous. However, the warmth upshot of emojis is not as potent for chatbots as it is for humans. While this study unravels the intricate pathway of how emojis augment service satisfaction, it also extends the dialogue of the Stereotype Content Model (SCM) and propels the new wave of the Computers Are Social Actors (CASA) paradigm. Thus, this research lays down pathways for further studies in understanding the role of emotionally simulated interactions in automated technologies.
Røyseng, Sigrid (2023)

Artistic quality in the audit society – the case of Norway

Accomplishing Cultural Policy in Europe Financing, Governance and Responsiveness, , s. 194-210. Doi: https://doi.org/10.4324/9781003277767-16
Huse, Morten & Silva, Muthu De (2023)

Polymorphic research and boards of directors: Let us make a better world together

Handbook of research methods for corporate governance,

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POLYMORPHIC RESEARCH AND BOARDS OF DIRECTORS: LET US MAKE A BETTER WORLD TOGETHER Abstract: Our objective with this chapter is to show how innovative methods can help us contribute to important and path breaking research about boards and governance. We introduce polymorphic approaches, and we emphasize co-creation. The illustrations are leaning on a sharing philosophy of doing research. Polymorphic research is about alternative ways of thinking and doing research. Through polymorphic approaches we challenge existing formulaic approaches to research about boards and governance, including messages, methods, interpretations, publication, and target audiences. We present examples using introspection, the champagne method and co-creation. Our position is that while the existing methodologies are useful, the simultaneous generation of theoretically rigorous and practically impactful research requires innovative methods. We show how innovative methods in corporate governance research can contribute to solving the present crisis in research by moving the dominating research philosophy from “publish or perish” to a “sharing” philosophy. Key words: champagne method, co-creation, corporate governance, gender, introspection
Frandsen, Finn & Johansen, Winni (2023)

Corporate crisis management: Managing Covid-19 in Denmark, Sweden, and Norway

Communicating a Pandemic: Crisis Management and Covid-19 in the Nordic Countries, , s. 173-194. Doi: https://doi.org/10.48335/9789188855688-8

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This chapter presents main challenges to the field of corporate crisis management and crisis communication, as well as to small and medium-sized enterprises (SMEs) during the Covid-19 pandemic. Despite variations in state strategies for dealing with Covid-19, conditions and ways of handling the crisis of the SMEs appear to be quite similar in Denmark, Norway, and Sweden, lending confirmation to the idea of a specific Nordic model. As SMEs were not prepared for this type of crisis, many of them turned to their trade associations for help in dealing with the problems created by the pandemic (lockdown, no income, lay-offs, etc.). Hence, based on a small explorative study, we also discuss in this chapter the role and communication of the trade associations in Denmark, Norway, and Sweden, acting as intermediaries between companies, government, media, and the public in the rhetorical arena of the Covid-19 pandemic. The trade associations succeeded in increasing the media coverage of SMEs, which had an important impact on solutions such as state support packages and the communication with members (extra-communication) and staff despite lockdown and remote work.
Černe, Matej; Lamovšek, Amadeja, Nikolova, Irina & Wong, Sut I (2023)

Leadership in Digitised Workplaces

The Future of Work. Challenges and Prospects for Organisations, Jobs and Workers., , s. 81-95. Doi: https://doi.org/10.1007/978-3-031-31494-0_6

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Leadership represents an emerging theme in the field of digitised workplaces, yet the understanding of leadership dynamics and effectiveness in this context remains limited. The aim of this chapter is to (1) provide an overview of the existing academic literature at the intersection of leadership and the future of work and (2) propose an integrative framework of established and current research and emerging trends. We apply a holistic, systematic and comprehensive review of this literature based on objective measures of impact. We consider the main theoretical foundations within the literature and provide an overview of prominent research clusters including both current and emerging themes. Practical implications are related to leadership and digitalisation, leadership in virtual work, leading virtual teams and leadership in the context of the Future of Work and the gig economy.
Tamò-Larrieux, Aurelia; Guitton, Clement, Mayer, Simon & Lutz, Christoph (2023)

Regulating for trust: Can law establish trust in artificial intelligence?

Regulation & Governance, Doi: https://doi.org/10.1111/rego.12568 - Full text in research archive

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The current political and regulatory discourse frequently references the term “trustworthy artificial intelligence (AI)”. In Europe, the attempts to ensure trustworthy AI started already with the High-Level Expert Group Ethics Guidelines for Trustworthy AI and have now merged into the regulatory discourse on the EU AI Act. Around the globe, policymakers are actively pursuing initiatives—as the US Executive Order on Safe, Secure, and Trustworthy AI, or the Bletchley Declaration on AI showcase—based on the premise that the right regulatory strategy can shape trust in AI. To analyze the validity of this premise, we propose to consider the broader literature on trust in automation. On this basis, we constructed a framework to analyze 16 factors that impact trust in AI and automation more broadly. We analyze the interplay between these factors and disentangle them to determine the impact regulation can have on each. The article thus provides policymakers and legal scholars with a foundation to gauge different regulatory strategies, notably by differentiating between those strategies where regulation is more likely to also influence trust on AI (e.g., regulating the types of tasks that AI may fulfill) and those where its influence on trust is more limited (e.g., measures that increase awareness of complacency and automation biases). Our analysis underscores the critical role of nuanced regulation in shaping the human-automation relationship and offers a targeted approach to policymakers to debate how to streamline regulatory efforts for future AI governance.
Bucher, Eliane; Schou, Peter Kalum & Waldkirch, Matthias (2023)

JUST ANOTHER VOICE IN THE CROWD? INVESTIGATING DIGITAL VOICE FORMATION IN THE GIG ECONOMY

Academy of Management Discoveries, 10(3) , s. 488-511. Doi: https://doi.org/10.5465/amd.2022.0112 - Full text in research archive

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Voice is crucial for workers as it enables them to better their organizations and exert some degree of control over managerial decision-making. Yet, as workers increasingly find jobs on digital platforms in the gig economy, traditional channels of voice are being replaced by digital voice channels, such as online communities. To add knowledge on how voice takes form on such channels, we collected conversation data from two online communities, which function as official (Upwork community) and unofficial (Reddit community) digital voice channels for gig workers active on Upwork. Based on a qualitative analysis of both communities, we discovered that when gig workers voice in digital channels, they tend to frame their voice¸ including signals of status and group membership. This voice framing creates different factions, which then engage in voice modulation, amplifying in-group members and muting outgroup members. Thereby, our study teases out how voice takes form in digital channels and how it differs from voice in traditional organizations. Our study contributes to the growing research at the intersection of voice and digital platforms.
Ranzini, Giulia; Lutz, Christoph & Hoffmann, Christian Pieter (2023)

Privacy Cynicism: Resignation in the Face of Agency Constraints

The Routledge Handbook of Privacy and Social Media, , s. 134-143. - Full text in research archive

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In this chapter, we discuss the concept of privacy cynicism as a cognitive coping mechanism to the complex privacy landscape users are confronted with within digital societies. We situate the development of the concept within the privacy paradox and privacy calculus literature, offer a definition, and explain its four dimensions (mistrust, powerlessness, uncertainty, and resignation). Since privacy cynicism is adjacent but distinct from recently introduced concepts, we contrast it with privacy apathy (Hargittai & Marwick, 2016), surveillance realism (Dencik & Cable, 2017), privacy fatigue (Choi et al., 2018), and privacy helplessness (Cho, 2021). We follow this discussion with a contextualization of privacy cynicism within existing constraints that reduce user agency and foster privacy cynicism. The chapter concludes with a forward-looking agenda for future research on the topic that includes conceptual clarifications, the identification of salient antecedents and outcomes, contextually situated and comparative work, as well as studies into how to best address privacy cynicism from a top-down policy perspective or a bottom-up resistance and repair perspective.
Manara, Muhammad Untung; Nübold, Annika, Gils, Suzanne van & Zijlstra, Fred R H (2023)

Exploring the path to corruption-An informed grounded theory study on the decision-making process underlying corruption

PLOS ONE, 18(9) Doi: https://doi.org/10.1371/journal.pone.0291819
Nothhaft, Howard & Zerfass, Ansgar (2023)

Public relations in a postdisciplinary world: On the impossibility of establishing a constitutive PR theory within the tribal struggles of applied communication disciplines

Public relations theory III, , s. 247-265.
Tasheva, Sabina & Huse, Morten (2023)

Research handbook on Diversity and Corporate Governance

Edward Elgar Publishing

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We are presenting a collection of articles that deal with issues of gender beyond the dichotomy; intersectionality of gender and other important characteristics such as cast, ethnicity, and novel theoretical dimensions such as dynamic capabilities and digital expertise. Furthermore, this collection of articles contains a number of studies thatdelve deeper into the way that boards are working by exploring demographic faultlines and theories of proportions; and contributions that integrate insights across disciplines and decades of research into a historical overview ad multilevel framework of diversity and corporate governancne.
Brøgger, Benedicte & Dahl-Jørgensen, Carla (2023)

Kollektivt entreprenørskap i Altiplano i Peru

Norsk antropologisk tidsskrift, 34(3-4) , s. 190-210. Doi: https://doi.org/10.18261/nat.34.3-4.5 - Full text in research archive

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I artikkelen spør vi om neoliberalt entreprenørskap ikke bare gjør folk økonomisk fattigere, men også mer trengende på områder som har med livskvalitet og tilhørighet å gjøre. Vi analyserer etablering av virksomheter i en quechua-talende gruppe i høylandet i Peru fra 1963 og til idag og vårt svar er ja, neoliberalt entreprenørskap gjør folk fattigere, og nei, entreprenørskap utarmer ikke nødvendigvis natur og menneskelig fellesskap. Etter en flom etablerte flere familier et kollektivbruk på en tidligere hacienda, Chijnaya. Etter noen år oppløste de bruket og gikk tilbake til familiebruk og kooperativer. Idag er stedet en Centro Poblado, en liten kommune, med familiebruk og aksjeselskaper. I neoliberale forestillinger om entreprenørskap er natur og samfunn kun økonomiske ressurser som kan prissettes. Antropologer forstår natur og samfunn også som verdifulle, men ikke kun som økonomiske innsatsfaktorer. Selve bedriftene derimot isoleres sjelden som egne analyseobjekter i antropologi. Vi viser at de lokale virksomhetene som springer ut av entreprenørskapet både former og formes av natur og samfunn, men kan ikke reduseres til dem. Vi bruker Deleuze og Guattaris metafor «rizom», jordstengel, og et relativt nytt begrep fra arbeidslivsforskningen, «kollektivt entreprenørskap», som analytisk innramming for få grep nettopp om samspillet mellom bedrifter, natur og samfunn.
Miguel, Cristina; Lutz, Christoph, Majetić, Filip & Vega, Rodrigo Perez (2023)

Working from paradise? An analysis of the representation of digital nomads’ values and lifestyle on Instagram

New Media & Society, 27(4) , s. 2230-2252. Doi: https://doi.org/10.1177/14614448231205892 - Full text in research archive

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Digital nomads (DNs) are highly mobile professionals who work while travelling and travel while working. Their lifestyle has gained increasing academic attention, also from a communication perspective. Despite initial work on the topic, little is known about the self-presentation practices of DNs on social media. To address this lack of evidence and focusing on Instagram as a key platform for this group, we adopt a Goffmanian perspective. By using semi-structured interviews, we provide an in-depth analysis of their self-presentational practices, specifically their content strategies, imagined audience and use of platform affordances. The interviews included photo elicitation as a central element. The findings show how DNs highlight independence and freedom, de-emphasize work in favour of leisure and travel, develop audience management strategies that are mindful of the imagined audiences’ situation, while trying to foster reliability and authenticity and greatly value the flexibility and ephemerality of the Stories feature.
Miguel, Cristina; Lutz, Christoph, Majetić, Filip, Vega, Rodrigo Perez & Sanchez-Razo, Miguel (2023)

It's not All Shiny and Glamorous: Loneliness and Fear of Missing Out among Digital Nomads

Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS), 56, s. 4628-4637. - Full text in research archive

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The term 'digital nomad' has gained popularity to describe professionals who work remotely from different locations facilitated by using information and communication technology. This study explores the interaction between digital nomadism and loneliness, digital nomads' coping mechanisms to fight loneliness (with a special focus on social media use), as well as the phenomenon of fear of missing out (FoMO). Digital nomads who often experience isolation may turn to the use of Facebook, WhatsApp, and Instagram to keep in contact with family and friends and other social media like Facebook groups, Slack, and MeetUp to meet new people. However, intensive use of social media can generate FoMO. By using 15 in-depth interviews, this paper aims to explore loneliness and FoMO as issues that might negatively intersect with digital nomads' wellbeing, thus spotlighting some of the hidden dark sides of digital nomadism that go too often unnoticed.
Booth, Peter; Solvoll, Mona Kristin & Krumsvik, Arne H. (2023)

Newspaper executives’ positioning toward the evolving use of social media

Newspaper Research Journal (NRJ), Doi: https://doi.org/10.1177/07395329231211866 - Full text in research archive

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Organizational and leader-specific components are used to characterize newspaper executives’ positioning toward social media. From an online survey (n=159), Norwegian newspaper executives report on the efficacy of social media, organizational culture, and work-related role stressors. Employing principal components analysis and clustering methods, we identify four leadership types and find wide variation in social media attitudes and usage reflecting organizational strategic needs and capabilities, social media-related frustrations, culture, and competencies and tradition of the newspaper executives.
Zhao, Luming; Peng, Jiaxi & Yu, Shubin (2023)

Sustainable Luxury and Consumer Purchase Intention: A Systematic Literature Review

Sage Open, 13(4) Doi: https://doi.org/10.1177/21582440231216285
Cameron, Lindsey; Lamers, Laura, Leicht-Deobald, Ulrich, Lutz, Christoph, Meijerink, Jeroen & Möhlmann, Mareike (2023)

Algorithmic Management: Its Implications for Information Systems Research

Communications of the Association for Information Systems, 52, s. 556-574.

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In recent years, the topic of algorithmic management has received increasing attention in information systems (IS) research and beyond. As both emerging platform businesses and established companies rely on artificial intelligence and sophisticated software to automate tasks previously done by managers, important organizational, social, and ethical questions emerge. However, a cross-disciplinary approach to algorithmic management that brings together IS perspectives with other (sub-)disciplines such as macro- and micro-organizational behavior, business ethics, and digital sociology is missing, despite its usefulness for IS research. This article engages in cross-disciplinary agenda setting through an in-depth report of a professional development workshop (PDW) entitled “Algorithmic Management: Toward a Cross-Disciplinary Research Agenda” delivered at the 2021 Academy of Management Annual Meeting. Three leading experts (Mareike Möhlmann, Lindsey Cameron, and Laura Lamers) on the topic provide their insights on the current status of algorithmic management research, how their work contributes to this area, where the field is heading in the future, and what important questions should be answered going forward. These accounts are followed up by insights from the breakout group discussions at the PDW that provided further input. Overall, the experts and workshop participants highlighted that future research should examine both the desirable and undesirable outcomes of algorithmic management and should not shy away from posing ethical and normative questions.
Nordahl, Thomas; Sunnevåg, Anne-Karin & Hansen, Ole (2023)

Conceptualising Improvement Work Through System-Wide Coherence

Quality in Early Childhood Education and Care through Leadership and Organizational Learning Organizational and Professional Development, , s. 29-48.
Solvoll, Mona K & Høiby, Marte (2023)

Framing the Covid-19 pandemic: A case study of the role of Norwegian public service broadcasting in times of crisis

Mediekultur, 38(73) , s. 6-27. Doi: https://doi.org/10.7146/mk.v38i73.131934 - Full text in research archive

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The COVID-19 pandemic has caused both a widespread public health crisis and a global economic crisis, disrupting every aspect of our lives, health, education, jobs, and social life. To provide the public with trustworthy and continuously updated information and stories during uncertain times, newsrooms have made pandemic coverage a priority. Conducting a content analysis of Norwegian news and debate programs on radio and television throughout 2020, we found that the frames most dominant in news broadcasts were the least used frames in debate programs, and vice versa. Overall, the five most common frames were societal consequences, economic consequences, medical risk, government measures, social behaviour, and risk. This suggests that the COVID-19 pandemic was contextualized as an economic and social crisis as well as a health crisis. However, the lack of politicization, conflict and responsibility frames, suggests media coverage missed a critical perspective.
Solvoll, Mona Kristin; Larsson, Anders Olof & Krumsvik, Arne H. (2023)

End of the “Prosumer” in News Media? User-Generated Content (UGC) Continues to Decrease as a Strategic Priority

Digital Disruption and Media Transformation. How Technological Innovation Shapes the Future of Communication, , s. 183-192. Doi: https://doi.org/10.1007/978-3-031-39940-4_14

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This chapter takes on the less researched subject of social media innovation as a leadership and strategic issue. The study adopted a longitudinal approach based on surveys among chief executives in Norway, conducted in 2015 (n = 152) and 2020 (n = 164). From a managerial perspective, we asked what role social media plays in the news media organization. And how do news media executives perceive the role of user-generated content (UGC) in terms of future strategic priorities? We map current and near-time strategies based on leaders’ impressions, changes in their social media strategies, as well as the characteristics of the news organizations.
Karlsen, Lisa-Marie; Rydland, Veslemøy, Buøen, Elisabet Solheim, Vandell, Deborah Lowe & Lekhal, Ratib (2023)

The factor structures of the Classroom Assessment Scoring System Pre-K and mature play observation tool in multi-ethnic Norwegian early childhood centers

Journal of Early Childhood Research, Doi: https://doi.org/10.1177/1476718X231195708 - Full text in research archive

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The use of standardized assessment tools for the evaluation of quality in early childhood education and care (ECEC) is on the rise, yet a greater understanding of the applicability of these tools across contexts is still needed. This study investigates the factor structure of two assessment tools, the Classroom Assessment Scoring System Pre-K (CLASS) and Mature Play Observation Tool (MPOT) in a free-play focused context serving high numbers of children with diverse language backgrounds in Norway. The study also evaluates the extent to which these tools complement each other to create a more comprehensive understanding of children’s experiences in ECEC in this context. Using confirmatory factor analyses, our results from a sample of 125 multi-ethnic ECEC groups in Norway show a good fit for the two-factor (i.e., adult- and child-focused) model proposed by the authors of MPOT. In line with previous research, the three-factor (i.e., emotional support, classroom organization, and support for learning) model of CLASS required post hoc modifications, resulting in a marginally acceptable model fit. Overall, our findings provide evidence that the original factor structures of these tools can be modeled in urban ECEC centers in Norway, and using these tools provides different insights into children’s ECEC experiences.
Brøgger, Benedicte; Dahl-Jørgensen, Carla & Danielsen, Tone (2023)

Introduksjon: Komparative perspektiver på entreprenørskap og sosial endring

Norsk antropologisk tidsskrift, 34(3-4) , s. 135-154. Doi: https://doi.org/10.18261/nat.34.3-4.2 - Full text in research archive

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Introduction: Comparative perspectives on entrepreneurship and social change
Norheim, Helga; Broekhuizen, Martine, Moser, Thomas & Pastori, Giulia (2023)

ECEC Professionals’ Views on Partnerships with Parents in Multicultural Classrooms in Four European Countries

International Journal of Early Childhood, 55(2) Doi: https://doi.org/10.1007/s13158-023-00382-x - Full text in research archive

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Partnerships between parents and professionals in early childhood education and care (ECEC) are widely acknowledged as important for children’s well-being, learning, and development. As children with immigrant backgrounds often experience cultural and linguistic differences between their home and ECEC-environments, bridges between these two contexts might be especially significant for these children. Although European ECEC-classrooms are becoming increasingly multicultural, little is known about how professionals view their partnerships with parents in multicultural classrooms in Europe. The current paper investigates the partnerships views of professionals working in multicultural classrooms and how these are related to the professionals’ practices and characteristics. Findings suggest that professionals have rather positive partnership views, although they reveal a potential for higher levels of shared beliefs with parents about the child. Furthermore, the findings indicate that several partnership aspects are predicted by professionals’ multicultural practices, their diversity related self-efficacy and their own cultural background.
Tømte, Cathrine Edelhard & Smedsrud, Jørgen (2023)

Governance and digital transformation in schools with 1:1 tablet coverage

Frontiers in Education, 8 Doi: https://doi.org/10.3389/feduc.2023.1164856 - Full text in research archive

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There is an increasing trend of 1:1 coverage of tablets in schools in Scandinavia. Several studies have reported on pedagogical possibilities and challenges, but less is reported about how this change is perceived and practised by other stakeholders. We interviewed public school owners and leaders in Norway and found school owners used various models to support their schools, and school leaders held varied views on their roles in promoting the implementing 1:1 coverage in schools. Considering these findings, we discuss whether establishing overall national guidelines might help school owners and school leaders to effect digital transformation in schools and whether such guidelines would support or counteract school leaders’ autonomy and ability to adapt the digital transformation to their local context.
Wilhelmsen, Tiril; Røysamb, Espen, Lekhal, Ratib, Brandlistuen, Ragnhild Eek, Alexandersen, Nina & Wang, Mari Vaage (2023)

Children's mental health: The role of multiple risks and child care quality

Journal of Applied Developmental Psychology, 86 Doi: https://doi.org/10.1016/j.appdev.2023.101546 - Full text in research archive

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The benefit of universal access to Early Childhood Education and Care (ECEC) for children's development can depend on the ECEC quality and children's early childhood risks. This study utilised data from the Norwegian Mother, Father and Child Cohort Study (MoBa; N = 7355, 50.2% boys) to investigate the relative contribution of children's early childhood risk accumulated up to three years of age and five separate dimensions of ECEC quality on children's mental health (externalising and internalising problems) at five years of age rated by mothers and teachers. Results from the hierarchical regression models indicated that lower ECEC quality added to, and higher ECEC quality counteracted, the risk of mental health problems. Relationship quality was the strongest contributor. Total ECEC quality and relationship quality interacted significantly with early childhood risk, indicating that higher ECEC quality protected against, while lower ECEC quality exacerbated, the detrimental effects of early childhood risk on mental health problems.
Stensen, Kenneth; Lydersen, Stian, Ranøyen, Ingunn, Lekhal, Ratib, Drugli, May Britt & Buøen, Elisabet Solheim (2023)

Investigating the Measurement Invariance of the Caregiver-Teacher Report Form (C-TRF) Factors in a Norwegian Early Childhood Education and Care Context

Journal of Psychopathology and Behavioral Assessment, Doi: https://doi.org/10.1007/s10862-023-10074-4 - Full text in research archive

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The Caregiver-Teacher Report Form (C-TRF) is an instrument frequently used by researchers and clinicians to assess psychopathology in preschool children based on information from early childhood education and care professionals. However, the measurement invariance of this instrument has not been investigated. Thus, the aim of the current study was to investigate the measurement invariance of the C-TRF for (1) girls vs. boys, and (2) for children below the age of three years old vs. three years or older, as measurement invariance is a prerequisite for a meaningful comparison of latent means between groups. Based on reports of 2904 children from 353 early childhood education and care professionals, our results showed full scalar invariance for an adapted C-TRF model, which supports the applicability of the instrument. However, awareness of the factor Somatic complaints and items with out-of-range parameters is warranted.
Lekhal, Ratib; Drugli, May Britt, Karlsen, Lisa-Marie, Lydersen, Stian & Buøen, Elisabet Solheim (2023)

Does thrive by three, a quality-building intervention in childcare centres, strengthen children’s language skills?

European Early Childhood Education Research Journal, , s. 1-16. Doi: https://doi.org/10.1080/1350293X.2023.2260131 - Full text in research archive

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This study examined the effectiveness of the Thrive by Three intervention for 1- to 3-year-old’s language development. Data from 78 childcare centres, 187 toddler classrooms, and 1561 children (91.4% native Norwegian) were included. Results revealed that children in the intervention group had slightly steeper language development than those in the control group, but the difference was not statistically significant. Since previous studies find language stimulation in childcare to differ based on gender, we also examined if the Thrive by Three intervention affected boys and girls differently. We found that effects of the intervention were only present for girls’ language development. Girls in the intervention group had an increase of 17 more words from baseline to post-intervention than those in the control group. There was no statistical difference in change of boys’ language development between the intervention and control group. Results are discussed in light of theories and literature that may explain our findings.
Stensen, Kenneth; Lydersen, Stian, Ranøyen, Ingunn, Klöckner, Christian Andreas Nikolaus, Buøen, Elisabet Solheim, Lekhal, Ratib & Drugli, May Britt (2023)

Psychometric Properties of the Student-Teacher Relationship Scale-Short Form in a Norwegian Early Childhood Education and Care Context

Journal of Psychoeducational Assessment, 41(5) , s. 514-525. Doi: https://doi.org/10.1177/07342829231166251 - Full text in research archive

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The Student-Teacher Relationship Scale-Short Form (STRS-SF) is one of the most frequently used instruments globally to measure professional caregivers’ perceptions of the relationship quality with a specific child. However, its psychometric properties for children younger than 3 years of age enrolled in early childhood education and care (ECEC) centers are largely unknown. Thus, this study aimed to investigate and evaluate the factorial validity of the STRS-SF and measurement invariance across children’s gender and age by combining two large Norwegian community samples (N = 2900), covering the full age range of children enrolled in ECEC (1–6 years olds). Our findings indicate promising psychometric properties for the STRS-SF; thus, its applicability is supported for both younger and older children indiscriminate of their gender. However, some caution is advised when comparing latent means between older and younger ECEC children because professional caregivers interpret the STRS-SF differently based on children’s age.
Trijp, Catharina Petronella Johanna van; Lekhal, Ratib, Drugli, May Britt, Rydland, Veslemøy & Buøen, Elisabet Solheim (2023)

Examining the longitudinal association between toddlers’ early shyness and their well-being during their first year in Norwegian early childhood education and care

Early Child Development and Care, , s. 1403-1416. Doi: https://doi.org/10.1080/03004430.2023.2247188 - Full text in research archive

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Toddlers’ social – emotional well-Being in ECEC Shyness Being shy in ECEC Longitudinal association between early shyness and well-being in ECEC The present study Method Results Discussion Acknowledgements Disclosure statement Additional information References Full Article Figures & data References Citations Metrics Licensing Reprints & Permissions View PDFView EPUB ABSTRACT Using a multilevel random-coefficient approach, we examined the longitudinal association between toddlers’ early shyness and their well-being during their first year in Norwegian early childhood education and care (ECEC) centres. We used data from two measurement points (preintervention and postintervention) from a larger cluster randomized controlled trial study, Thrive by 3. We followed 567 children (answered by 415 mothers and 152 fathers) who were younger than 19 months and had just started in ECEC at preintervention. Our findings indicate that toddlers’ early shyness during their starting period in ECEC is associated with their well-being by the end of their first year in ECEC. Our findings highlight the importance of paying extra attention to shy toddlers, as they seem to show less well-being during their early period in ECEC.
Lutz, Christoph (2023)

How will artificial intelligence affect our work life?

[Popular Science Article]. BI Business Review,
Olsen, Ragnhild Kristine & Furseth, Peder Inge (2023)

Service Innovation and Value Creation in Local Journalism During Times of Crisis

Journalism Studies, 24(4) , s. 496-514. Doi: https://doi.org/10.1080/1461670X.2023.2173510 - Full text in research archive

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Journalism innovation, according to service innovation theory, is about providing new journalistic services that create value for audiences, society, and the news organisation itself. This study explores how local news media responded to the Coronavirus crisis in terms of service innovation. Based on interviews with editors and top management representatives at two local newspaper groups in Norway (N = 20), we show how local newspapers developed new digital services in response to audiences’ need for guidance, overview, and a sense of togetherness, and how the media operations generated revenues in the process. Theoretically, the study identifies two key innovation dynamics in local journalism during a crisis: A social-economic value creation dynamic which captures how local newspapers appropriate their business model to accommodate new service offerings and balance social and economic value creation considerations; and a service system-audience experience dynamic which captures how innovation in journalistic offerings are linked to concurrent innovations in journalistic production processes. This research enhances the understanding of journalism innovation as a value-creating phenomenon and the factors that stimulate such value creation during crises.
Bang, Tor (2023)

Er bachelorstudenter klokere enn ChatGPT?

[Popular Science Article]. BI Business Review,
Myrvang, Christine (2023)

How the office estranged and empowered queer women

[Popular Science Article]. sciencenorway.no,
Johansen, Winni; Frandsen, Finn, Buhmann, Alexander, Luoma-aho, Vilma, Falkheimer, Jesper & Zerfass, Ansgar (2022)

The Nordic Communications Report 2022

[Report Research]. BI Forlag
Buhmann, Alexander & Fieseler, Christian (2022)

Deep Learning Meets Deep Democracy: Deliberative Governance and Responsible Innovation in Artificial Intelligence

Business Ethics Quarterly, 33(1) Doi: https://doi.org/10.1017/beq.2021.42 - Full text in research archive

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Responsible innovation in artificial intelligence (AI) calls for public deliberation: well-informed “deep democratic” debate that involves actors from the public, private, and civil society sectors in joint efforts to critically address the goals and means of AI. Adopting such an approach constitutes a challenge, however, due to the opacity of AI and strong knowledge boundaries between experts and citizens. This undermines trust in AI and undercuts key conditions for deliberation. We approach this challenge as a problem of situating the knowledge of actors from the AI industry within a deliberative system. We develop a new framework of responsibilities for AI innovation as well as a deliberative governance approach for enacting these responsibilities. In elucidating this approach, we show how actors from the AI industry can most effectively engage with experts and nonexperts in different social venues to facilitate well-informed judgments on opaque AI systems and thus effectuate their democratic governance.
Johansen, Winni; Frandsen, Finn, Buhmann, Alexander, Luoma-aho, Vilma, Falkheimer, Jesper & Zerfass, Ansgar (2022)

The Nordic Communications Report 2022

[Report Research]. BI Forlag
Buhmann, Alexander & Fieseler, Christian (2022)

Deep Learning Meets Deep Democracy: Deliberative Governance and Responsible Innovation in Artificial Intelligence

Business Ethics Quarterly, 33(1) Doi: https://doi.org/10.1017/beq.2021.42 - Full text in research archive

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Responsible innovation in artificial intelligence (AI) calls for public deliberation: well-informed “deep democratic” debate that involves actors from the public, private, and civil society sectors in joint efforts to critically address the goals and means of AI. Adopting such an approach constitutes a challenge, however, due to the opacity of AI and strong knowledge boundaries between experts and citizens. This undermines trust in AI and undercuts key conditions for deliberation. We approach this challenge as a problem of situating the knowledge of actors from the AI industry within a deliberative system. We develop a new framework of responsibilities for AI innovation as well as a deliberative governance approach for enacting these responsibilities. In elucidating this approach, we show how actors from the AI industry can most effectively engage with experts and nonexperts in different social venues to facilitate well-informed judgments on opaque AI systems and thus effectuate their democratic governance.
Huse, Morten (2022)

Champions Changing the Academic POP-culture: Are management scholarship and our universities in crisis?

[Popular Science Article]. EFMD Global Focus, 16(1) , s. 96-101.
Newlands, Gemma Elisabeth Marjorie (2022)

“This isn't forever for me”: Perceived employability and migrant gig work in Norway and Sweden

Environment and Planning A: Economy and Space, Doi: https://doi.org/10.1177/0308518X221083021 - Full text in research archive

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Information asymmetry regarding local job prospects, imperfect portability of qualifications and a lack of host country language skills combine to reduce migrants’ perceptions of their own employability. As a result, platform mediated gig work has become a common labour market entry point for new migrants. However, there is a near-universal expectation among workers is that gig work will be undertaken short-term, rather than as the first step of a longer gig-career. While research has explored the individual and structural factors, there has been limited attention as to how the specific occupational context in which a worker is embedded can also shape workers’ perceived employability. In this article, I therefore present the results of 37 semi-structured interviews with migrant Foodora couriers across Norway and Sweden, exploring how the specific occupational context of gig work intersects with migrants’ perceived employability. This article identifies, firstly, that obtaining employment in gig work was not perceived to be a reflection of workers’ own local employability. Secondly, workers’ short-term temporal orientations shape how participants are able to cope with the physical, emotional and identity demands of gig work. Thirdly, workers have to re-frame their perceived employability in the face of what is perceived to be widespread discrimination in the local labour market context. Lastly, the specific occupational context of gig work was considered to be either of no value to future local employers, or a negative signal as to a worker’s skills and labour market integration.
Brøgger, Benedicte (2022)

Social Enterprise in China

Routledge

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This book explores social innovation and entrepreneurship in China. Focusing on selected social enterprises and processes, it addresses the question of "why China?", not in terms of military, economic or political ambitions, but in the terms of social innovation and welfare policies. The analyses range from detailed ethnography to discussions of broad global trends. Despite vastly improved social conditions in the country, there are still unresolved issues that social enterprises address. The study elaborates on the complexities involved in their positioning between the state and their beneficiaries. Adding to the complexity is China’s dual system of circulation and the moral economy of ethnic minorities. The theoretical foundation of the study is the Durkheimian concept of the social contract. Its content is viewed as comprised of Maussian total social facts or guanxi, a similar Chinese framing, operationalised to particular socio-cultural configurations. The empirical cases document how social enterprises reposition elements in the various configurations in order to mobilise resources from their stakeholders. The book concludes that the discursive topology is altered in the process and the social contract is renewed in culturally meaningful, if paradoxical, ways. This book will be of interest to researchers, students and academics in the fields of business and social entrepreneurship, especially to those with a particular interest in the Chinese case.
Buhmann, Alexander (2022)

Unpacking Joint Attributions of Cities and Nation States as Actors in Global Affairs

The Hague Journal of Diplomacy, 17(1) , s. 109-122. Doi: https://doi.org/10.1163/1871191X-bja10092 - Full text in research archive

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Public diplomacy efforts of nation states and cities within these states inevitably develop alongside another, giving rise to joint attributions regarding these entities as actors in global affairs, though also potentially intensifying perceptions of their independent and even contradictory roles in international diplomacy. Variations in attributions of cities and states as more or less conjoint actors can be expected to affect both the visibility of key actors and the formation of attitudes and behaviours towards these actors in international affairs. In this essay I explore how and in what dimensions such variations can be expected to occur, applying recent thinking on the constitution of social actors to this emerging debate in public and city diplomacy scholarship and proposing a conceptual framework that distinguishes joint ‘selfhood’ and ‘actorhood’ as key dimensions of joint city/state attributions. The essay includes a discussion of the implications of this conceptualisation for public and city diplomacy.
Avellaneda, Victor Andrés Renza (2022)

AI Generated Art; The Apple of Discord in the Era of the Creative Robots

Morals + Machines, , s. 32-39.
Wong, Sut I (2022)

What Will Management Look Like in the Next 100 Years?

[Popular Science Article]. Harvard Business Review,
Grenness, Tor (2022)

“If You Don’t Cheat, You Lose”: An Explorative Study of Business Students’ Perceptions of Cheating Behavior

Scandinavian Journal of Educational Research, Doi: https://doi.org/10.1080/00313831.2022.2116479 - Full text in research archive

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Student academic dishonesty is a pervasive problem for higher education institutions all over the world. The purpose of the present study is to take an interpretative, qualitative approach intended to understand student thinking and reflections when it comes to the perceived seriousness and prevalence of cheating. Peer interviews, i.e., students interviewing students, were chosen as the data collection method. Open and analytical coding based on the principles of grounded theory provided the foundations for the analyses. Overall, the results of this study support previous correlational findings, but they also demonstrate that many students tend to talk about cheating as if it is “part of the game”. It furthermore seems that students rate different forms of cheating from less to more serious, and that some forms of cheating are not perceived as cheating at all. “Everybody else does it” is obviously a widespread belief, which easily leads to—as one informant expressed it—“if you don’t cheat, you lose”. In order to deal with student cheating, the students themselves recommended fewer take-home examinations and more use of continuous assessment. The findings further indicate that schools should make an effort to build a “non-cheating culture”. Rather than punishing students, convincing them that normal behavior is not to cheat, and that cheating benefits no one is probably the best way to deal with this behavior.
Lutz, Christoph (2022)

Inequalities in Social Media Use and their Implications for Digital Methods Research

The SAGE Handbook of Social Media Research Methods, , s. 679-690. - Full text in research archive

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Inequalities in social media have been investigated under the umbrella of a digital divide. Research has shown how inequalities based on social categories are perpetuated or even reinforced with digital technologies. Different levels of inequality have been differentiated, including the first-level, second-level, and third-level digital divide. When it comes to social media, all these divides have received attention, but they have not been systematically connected to digital methods research, which relies on trace data, often from social media. This chapter discusses inequalities in social media access, use, and outcomes and connects them to digital methods research from an ethical perspective. It looks at two key issues for data subjects when data about them is analysed through digital methods: representation and privacy. Both issues are tied to questions of power and inequalities that merit careful attention among social media researchers. Beyond unequal representation and privacy among data subjects, the chapter also discusses inequalities within the research community, as they pertain to unequal access to social media data, unequal opportunities for digital methods skills development, and unequal opportunities to leverage digital methods analyses for career development. Overall, the chapter argues for a stronger connection of digital inequalities and digital methods.
Kristensen, Linn-Birgit Kampen (2022)

Nye formater, Nye muligheter

[Popular Science Article]. Prosa - tidsskrift for skribenter, #4
Newlands, Gemma Elisabeth Marjorie (2022)

Anthropotropism: Searching for Recognition in the Scandinavian Gig Economy

Sociology, Doi: https://doi.org/10.1177/00380385211063362 - Full text in research archive

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By curtailing workplace socialisation, platform-mediated gig work hinders the development of affective relationships necessary for the experience of recognition. However, extant research into recognition at work has typically only focused on face-to-face interactions, overlooking technologically complex forms of work where recognition might be sought from and via technical intermediaries. Advancing sociological research into the lived experience of contemporary gig workers, this article draws on 41 interviews with Foodora riders in Norway and Sweden to explore how gig workers solicit and experience recognition at work. I identify a process of anthropotropism, whereby gig workers turn to human connections where possible in an attempt to pursue traditional social scripts of collegiality and to gain recognition from legitimate human sources. Further, I identify how platform-mediated communication does not prohibit recognition, but intermittent automation and neoliberal modes of instrumentalising recognition can disrupt the development of individual subjectivities and lead to feelings of mechanistic dehumanisation.
Gran, Anne-Britt & Gaustad, Terje (2022)

Digitizing Cinemas – Comprehensive Intended and Unintended Consequences for Diversity

The Journal of Arts Management, Law, and Society, 52(2) , s. 101-116. Doi: https://doi.org/10.1080/10632921.2021.2018374 - Full text in research archive

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This article concerns digitization of film distribution and exhibition in the entire cinema sector in Norway, its comprehensive consequences for diversity - seen from the perspective of cultural policy. The results of analyzing complete cinema statistics for three years (2008, 2013 and 2017) indicate that the digitization process “from film reels to film files” contributes to strengthened diversity in terms of repertoire, distribution and new audiences. For policy makers, cinema operators and researchers, the study presents positive intended and unintended consequences of digitizing the cinema sector. These positive consequences offer cinema operators new opportunities when it comes to repertoire diversity.
Molde, Audun (2022)

Når gatas poesi selges til investorene

[Popular Science Article]. BI Business Review,

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Noen sanger vil leve lenger enn sangeren. Dermed kan de selges for milliarder slik Bob Dylan og Bruce Springsteen har gjort. Dét er også kontroversielt.
Booth, Peter & Røyseng, Sigrid (2022)

Artists and Online Dissemination: An Analysis of Positions and Position-Takings

The Journal of Arts Management, Law, and Society, Doi: https://doi.org/10.1080/10632921.2022.2034691 - Full text in research archive

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This article analyzes visual artists’ response to online sales and dissemination technologies by mapping the range of corresponding positions and position-takings by professional artists in Norway. We consider whether artists’ responses align with traditional logics of artistic consecration identified in Bourdieu’s accounts of the field of cultural production, and how these responses correspond to Rogers’ theory of diffusion of innovations. Employing multiple correspondence analysis, we find position-takings toward online sales and dissemination can be structured by a dimension differentiating between technology-oriented optimism and techno-skepticism, between high and neutral levels of risk aversion toward online technologies, and thirdly between technology adopters and those still at an intentional stage.
Buhmann, Alexander & Volk, Sophia Charlotte (2022)

Measurement and Evaluation: Framework, Methods, and Critique

Research Handbook on Strategic Communication, , s. 475-489. Doi: https://doi.org/10.4337/9781800379893.00039 - Full text in research archive

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Measurement and evaluation (M&E) is the cornerstone of strategic communication: Whether and how the purposeful use of communication contributes to realizing the mission, strategy or particular objectives of an organization, builds on and is assessed through M&E. The relevance of the M&E debate has significantly increased over the course of recent decades as budgets in various areas of strategic communication have continued to grow. This has increased the pressure to develop evidence-based strategy and tactics and provide ‘hard proof’ of how communication contributes to organisational goals. This chapter reviews the state of the debate by introducing foundational M&E concepts as well as an integrated framework for M&E in strategic communication. Based on this framework, this chapter discusses the state of the art in M&E methods and tools, and develops critical perspectives and future directions for research and practice in this important strategic communication domain.
Frandsen, Finn & Johansen, Winni (2022)

Strategic communication: a discipline in the making?

Research Handbook on Strategic Communication, , s. 14-32.
Frandsen, Finn & Johansen, Winni (2022)

New Theoretical Directions and Frameworks in Social Media and Crisis Communication Research

Social Media and Crisis Communication, 2nd edition, , s. 373-385. Doi: https://doi.org/10.4324/9781003043409-45
Hoffmann, Christian Pieter & Lutz, Christoph (2022)

The contextual role of privacy concerns in online political participation

European Journal of Communication, 38(4) , s. 363-379. Doi: https://doi.org/10.1177/02673231221139040 - Full text in research archive

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Research on online political participation highlights how online platforms may facilitate or encumber political participation. In this contribution, we add to existing research on digital inequalities in online political participation by focusing on privacy concerns as a critical construct. We follow a contextual understanding on online privacy and examine a variety of online political behaviours to differentiate the distinctive roles privacy concerns play in higher and lower-threshold forms of participation. Based on a survey of German Internet users, we find that social media use exerts a strong positive effect on political participation, especially lower-threshold forms of participation. As privacy concerns are spread quite evenly throughout the population, they contribute little to the socioeconomic stratification of online political participation. Privacy concerns relate positively to higher-threshold forms of political participation. We discuss how higher- and lower-threshold participation constitute distinct contexts for users' considerations of privacy risks.
Schou, Peter Kalum & Bucher, Eliane (2022)

Divided we fall: The breakdown of gig worker solidarity in online communities

New technology, work and employment, Doi: https://doi.org/10.1111/ntwe.12260 - Full text in research archive

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The ‘gig economy’ presents a contested new work arrangement where freelancers find work on digital platforms. Subsequently, previous research has investigated how gig workers develop solidarity and take collective action against the exploitative practices of the platforms. However, this research is limited by mostly focusing on solidarity in contexts of local gig worker communities. We investigate whether freelancers who work on a global platform, Upwork, which hires people for diverse and complex jobs, can build up solidarity in a global online community. Applying a mixed-methods research design, we analysed how gig workers responded to a policy change by Upwork that affected their working conditions negatively. In doing so, we outline how solidarity breaks down in an online community of gig workers, due to them realising different interests and identities. We contribute to recent discussions on solidarity in the gig economy, and online communities as tools for organising.
Frandsen, Finn & Johansen, Winni (2022)

Rhetorical Sub-Arena Theory: Revisited and Expanded.

The Handbook of Crisis Communication, Doi: https://doi.org/10.1002/9781119678953.ch12
Maier, Carmen Daniela; Frandsen, Finn & Johansen, Winni (2022)

Understanding the arena of smoldering crises: a longitudinal study of discursive struggles after implementing a new IT health care platform

Journal of Communication Management, Doi: https://doi.org/10.1108/JCOM-12-2021-0136

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Purpose The aim of this paper is to study the development of a smoldering crisis over time. The focus is on a nationwide news media and online news communication related to a smoldering crisis running in the Danish healthcare system since 2016: the problematic implementation of a large-scale electronic health record (EHR), technology entitled Sundhedsplatformen (SP), in the hospitals of the capital region of Denmark. Design/methodology/approach Based on insights from crisis communication theories and in particular rhetorical arena theory (RAT), traces of SP smoldering crisis and patterns of discursive strategies are identified and explained from a longitudinal perspective to explain the communicative complexity that characterizes this smoldering crisis. To build an understanding of how this smoldering crisis is perceived, followed and kept alive, an analysis of (de)legitimation discursive strategies employed strategically by various actors and voices in news articles is conducted in relation to four communicative themes: issue identification, warnings, blame attribution and potential solutions. Findings It has been found that a legitimacy deficit emerges communicatively through specific (de)legitimation strategies during this smoldering crisis. New insights into RAT (Frandsen and Johansen, 2017) are also provided. Practical implications This study is not only of theoretical relevance, but it is also of practical relevance for public relation professionals who aim to identify characteristics of starting smoldering crises as well as to find strategic responses to the ongoing challenges and the developing over time of smoldering crises. Originality/value New insights into RAT (Frandsen and Johansen, 2017) are provided.
Gils, Suzanne van & Quaquebeke, Niels Van (2022)

Ethical Leadership

Oxford Research Encyclopedia of Psychology, Doi: https://doi.org/10.1093/acrefore/9780190236557.013.558
Olsen, Ragnhild Kristine; Solvoll, Mona K & Futsæter, Knut Arne (2022)

Gatekeepers as Safekeepers—Mapping Audiences’ Attitudes towards News Media’s Editorial Oversight Functions during the COVID-19 Crisis

Journalism and Media, 3(1) , s. 182-197. Doi: https://doi.org/10.3390/journalmedia3010014 - Full text in research archive

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This study investigates people’s attitudes towards news media’s role as gatekeepers during the coronavirus pandemic. Specifically, this concerns news media’s quality control and the selection of the most important news about the pandemic, as well as the provision of useful information and knowledge about the virus and its implications. Challenging research that has questioned the very idea of journalistic gatekeeping in hybrid media systems, we set out to explore people’s attitudes towards news media’s gatekeeper functions during a crisis, when the need for reliable and relevant information is extraordinarily high and the information environment is flooded with disinformation. In this situation, news media gatekeepers could serve as safekeepers that protect the population. Based on a national survey in Norway (N = 1024), a country characterized by high levels of trust in social institutions, including the national press, the study finds that people were generally supportive of news media’s gatekeeper functions amid the pandemic. However, there were noteworthy demographic differences. Older people, women, and those who were more highly educated showed more positive attitudes towards news media’s gatekeeping. Moreover, we found lower support for news media’s gatekeeping in the group who trusted alternative, right-wing news media.
Jarrahi, Mohammad Hossein; Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie (2022)

Artificial Intelligence, Human Intelligence and Hybrid Intelligence Based on Mutual Augmentation

Big Data & Society (BD&S), 9(2) Doi: https://doi.org/10.1177/20539517221142824 - Full text in research archive

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There is little consensus on what artificial intelligence (AI) systems may or may not embrace. While this may point to multiplicity of interpretations and backgrounds, a lack of conceptual clarity could thwart development of a common ground around the concept among researchers, practitioners and users of AI and pave the way for misinterpretation and abuse of the concept. This article argues that one of the effective ways to delineate the concept of AI is to compare and contrast it with human intelligence. In doing so, the article broaches unique capabilities of humans and AI in relation to one another (human and machine tacit knowledge), as well as two types of AI systems: one that goes beyond human intelligence and one that is necessarily and inherently tied to it. It finally highlights how humans and AI can augment their capabilities and intelligence through synergistic human-AI interactions (i.e., human-augmented AI and augmented human intelligence), resulting in hybrid intelligence, and concludes with a future-looking research agenda.
Buhmann, Alexander & White, Candace (2022)

Artificial Intelligence in Public Relations: Role and Implications

The Emerald Handbook of Computer-Mediated Communication and Social Media, , s. 625-638. Doi: https://doi.org/10.1108/978-1-80071-597-420221036
Brockhaus, Jana; Buhmann, Alexander & Zerfass, Ansgar (2022)

Digitalization in corporate communications: understanding the emergence and consequences of CommTech and digital infrastructure

Corporate Communications. An International Journal, 28(2) Doi: https://doi.org/10.1108/CCIJ-03-2022-0035 - Full text in research archive

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Purpose This article studies the digitalization of corporate communications and the emergence of communication technology (CommTech). The authors show communicators' expectations regarding digitalization, gauge the current level of digitalization across communication departments and agencies and examine the effectiveness of strategic approaches to manage digitalization. Design/methodology/approach The authors conceptualize the phenomenon of CommTech and propose a framework for studying CommTech's emergence and consequences by combining (1) recent theorizing on digitalization in corporate communications, (2) the concept of digital maturity from information systems research and (3) a socio-technical approach to analyze the development of work systems. The authors apply this framework in a quantitative study (n = 2,664) among communication practitioners from 46 countries. Findings While digitalization of both communication activities and the underlying support infrastructure is seen as critically important among communicators, a large fraction of communication departments and agencies are still assessed as digitally immature. Further, data reveal the relevance of different (technology, tasks, structure and people) dimensions of digitalization strategies and the influence of such strategies on the digital maturity of communications. Practical implications The framework and empirical instruments developed in this study help practitioners to uncover and evaluate the level of digital maturity of communication departments and agencies. This allows to identify current challenges and future opportunities for improvement. Originality/value The authors propose a concise definition for the much-debated concept of CommTech and develop a new theoretical framework for understanding CommTech's emergence and consequences in the profession. This empirical work constitutes the first large-scale study on the digital maturity of communication departments and agencies.
Yu, Shubin & Zhao, Luming (2022)

Designing Emotions for Health Care Chatbots: Text-Based or Icon-Based Approach

Journal of Medical Internet Research (JMIR), 24(12) Doi: https://doi.org/10.2196/39573 - Full text in research archive

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Health care chatbots, which are being widely adopted by providers, offer many benefits to users [1]. However, the limited communication capabilities of chatbots hinder their interactions with humans [2]. Therefore, text-based (ie, verbal emotional expression, eg, saying “I am so sorry to hear that”) and icon-based (ie, nonverbal emotional expression, eg, using emojis, emoticons, or stickers) approaches are adopted to communicate emotion in chatbot messages. Previous studies have suggested that both emotion design approaches are effective in improving the evaluation of health care chatbots [3,4]. However, the two approaches differ greatly from each other in their presentation, mechanism, and effectiveness. Understanding such differences could help system developers to optimize their health care chatbots. Nevertheless, research comparing these two approaches of emotion designs, to our knowledge, is nonexistent. This study aims to understand the mechanism and the interaction effect of these two approaches to see if the effect of one approach depends on the other one. In general, we proposed the following hypothesis: both text-based and icon-based emotional clues for health care chatbots can increase perceived emotional intensity (H1). To test the interaction effect of the two approaches, we hypothesized that the addition of an icon-based clue would not significantly affect emotional intensity when a text-based clue is already present (H2). Furthermore, emotional intensity will reduce psychological distance and increase behavioral intention (H3). Please refer to Multimedia Appendix 1 for the theoretical framework and hypothesis development.
Ciuchita, Robert; Medberg, Gustav, Penttinen, Valeria, Lutz, Christoph & Heinonen, Kristina (2022)

Affordances Advancing User-Created Communication (UCC) in Service: Interactivity, Visibility, and Anonymity

Journal of Service Management (JOSM), 33(4-5) , s. 688-704. Doi: https://doi.org/10.1108/JOSM-10-2021-0407 - Full text in research archive

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Purpose: Digital platform users not only consume but also produce communication related to their experiences. Although service research has explored users’ motivations to communicate and focused on outcomes such as electronic word-of-mouth (eWOM), it remains largely unexplored how users iteratively interact with communication artifacts and potentially create value for themselves, other users, and service providers. We thus introduce communicative affordances as a framework to advance user-created communication (UCC) in service. Design/methodology/approach: Drawing from the literature in communication, service research, and interactive marketing, we introduce an affordance perspective on UCC in service. Findings: We present three UCC affordances for the service context—interactivity, visibility, and anonymity—discuss opportunities and challenges for service providers associated with these affordances, and, finally, offer affordance-specific research questions and general recommendations for future research. Research limitations/implications: By conceptualizing UCC in service from an affordances perspective, this paper moves beyond the traditional sender–receiver communication framework and emphasizes opportunities and challenges for service research and practice. Practical implications: Instead of focusing separately on specific technologies or user behaviors, we recommend that service managers adopt a holistic perspective of user goals and motivations, use experiences, and platform design. Originality: By conceptualizing UCC as an augmenting, dialogical process concerning users experiences, and by introducing communicative affordances as a framework to advance UCC in service, we offer an in-depth understanding of the diverse and ever-evolving landscape of communication in service.
Blyth, Dorothy; Jarrahi, Mohammad Hossein, Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie (2022)

Self-branding strategies of online freelancers on Upwork

New Media & Society, 26(7) , s. 4008-4033. Doi: https://doi.org/10.1177/14614448221108960 - Full text in research archive

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Self-branding is crucial for online freelancers as they must constantly differentiate themselves from competitors on online labor platforms to ensure a viable stream of income. By analyzing 39 interviews with freelancers and clients on the online labor platform Upwork, we identify five key self-branding strategies: boosting a profile, showcasing skills, expanding presence, maintaining relationships with clients, and individualizing brand. These self-branding strategies are contextualized within Goffman's dramaturgical theory and through an affordances lens, showing immanent tensions. While online freelancers successfully leverage self-branding to improve their visibility on Upwork and beyond, the client perspective reveals a fine line between too little and too much self-branding. Online freelancers must brand themselves in visibility games when the game rules are largely opaque, riddled with uncertainty, and constantly evolving. We connect the findings to adjacent platform economy research and derive a self-branding as a performance framework.
Alacovska, Ana; Bucher, Eliane & Fieseler, Christian (2022)

A Relational Work Perspective on the Gig Economy: Doing Creative Work on Digital Labour Platforms

Work, Employment and Society, Doi: https://doi.org/10.1177/09500170221103146 - Full text in research archive

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Based on interviews with 49 visual artists, graphic designers and illustrators working on two leading global digital labour platforms, this article examines how creative workers perform relational work as a means of attenuating labour commodification, precarity, and algorithmic normativity. The article argues that creative work on online labour platforms, rather than being entirely controlled by depersonalised, anonymised and algorithm-driven labour market forces, is also infused in relational infrastructures whose upkeep, solidity and durability depends on the emotional efforts undertaken by workers to match economic transactions and their media of exchange to meaningful client relations. By applying a relational work perspective from economic sociology to the study of platform-mediated gig work, the article elucidates the micro-foundations of creative work in the digital gig economy, including how labour inequalities are produced and reproduced within and around micro-level interpersonal interactions.
Brockhaus, Jana & Zerfass, Ansgar (2022)

Strengthening the role of communication departments: A framework for positioning communication departments at the top of and throughout organizations

Corporate Communications. An International Journal, 27(1) , s. 53-70. Doi: https://doi.org/10.1108/CCIJ-02-2021-0021 - Full text in research archive

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Purpose Corporate communications is often less successful when it is competing for influence with neighboring functions such as marketing or sales within organizations. This article addresses the internal positioning of communication departments by developing a conceptual framework which helps to understand, analyze and optimize their standing in organizations. Design/methodology/approach The research is based on a literature review across several disciplines (e.g. organizational communication, strategic management) and supported by 26 qualitative in-depth interviews with board members, executives and communicators in a global industry company. By combining the theoretical and empirical insights, a framework for positioning communication departments within organizations was developed. Findings The framework depicts seven strategies (e.g. expectation and impression management, supporting ambassadors from other departments) and three spheres of influence (organizational integration, internal perceptions and social capital) to strengthen the position of corporate communications. Research limitations/implications The conceptual framework has been supported by one case study so far, and future research may further develop and verify it by applying it to a larger number of companies in different industries. Practical implications Practitioners can use the framework as an analytical tool to reflect the current situation in their organization and identify opportunities for strengthening it. Originality/value This article introduces a novel view in the academic debate about the role and influence of corporate communications. It establishes a framework that helps to identify different drivers and strategies, and lays ground for future research.
Yu, Anqi; Yu, Shubin & Liu, Huaming (2022)

How a “China-made” label influences Chinese Youth's product evaluation: The priming effect of patriotic and nationalistic news

Journal of Retailing and Consumer Services, 66 Doi: https://doi.org/10.1016/j.jretconser.2021.102899 - Full text in research archive

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This study is to verify whether and how a “China-made” label can influence online consumers' product evaluation as adding labels to highlight products' attributes has become an acquainted measure online by e-tailers/firms to attract online consumers' attentions. For this purpose, we conduct a 2 (label of “China-made” vs. no label) x 3 (patriotism priming vs. nationalism priming vs. no priming) between-subject factorial design to verify hypotheses. The results reveal that when consumers' nationalism is primed, the label significantly enhances the product evaluation by increasing the perceived social value of the product. Priming consumers’ patriotism, on the other hand, does not play a moderating role for this effect. A follow-up study confirms such effects for both low involvement and high involvement products. Therefore, e-tailers/firms that own China-made brands/products are advised to signal the “Chinese identity” of their products to online consumers under the current circumstance when nationalism and domestic brands are rising in China. The results also indicate that although products produced in a developing country are marked with a negative country of origin effect, marketers can turn it into a strength in marketing in certain conditions.
Xiao, Yi & Yu, Shubin (2022)

Using Humor to Promote Social Distancing on Tiktok During the COVID-19 Pandemic

Frontiers in Psychology, 13 Doi: https://doi.org/10.3389/fpsyg.2022.887744 - Full text in research archive

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To combat the spread of the coronavirus, many village leaders in China and mayors in Italy used multiple media channels to communicate the importance of social distancing and remind citizens to stay at home. TikTok has become an emerging social media platform to communicate public health messages (Basch et al., 2020). For example, Chinese village leaders’ TikTok micro-videos and Italian mayors’ Facebook Live video clips about enforcing coronavirus quarantine rules became global viral hits. Some won unexpected celebrity status after furiously shouting at and scolding people who flouted quarantine laws in an aggressively humorous manner. Leaders revealed the most absurd stories and justifications used by citizens to explain their breaches of the rules, like playing ping-pong at the beach, pretending to go for a run, or calling hairdressers to their homes to have their hair done. For instance, a video about the mayor of Reggio Calabria told a virus-lockdown dodger that he is not a Will Smith character: “I saw a fellow citizen amiably jog up and down the street accompanied by a dog that was visibly worn out. I stopped and told him, look this is not a movie. You are not Will Smith in I Am Legend. Go home!” The mayor of Lucera raged at citizens calling hairdressers to their homes: “What is the damn point? Do you understand that coffins are closed? Who will see all these beautiful hairstyles in the coffins?”
Cuthbertson, Richard & Furseth, Peder Inge (2022)

Digital services and competitive advantage: Strengthening the links between RBV, KBV, and innovation

Journal of Business Research, 152(November 2022) , s. 168-176. Doi: https://doi.org/10.1016/j.jbusres.2022.07.030 - Full text in research archive

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Research into the Resource-Based View (RBV) and Knowledge-Based View (KBV) of firms has evolved over the last 30 years from being focused on the control of physical resources, through knowledge-based digital resources, to innovation. This paper considers a service perspective of RBV-KBV to help explain differences in the competitive advantage attributable to digital and physical resources. Such an understanding helps explain the evolution of RBV-KBV research over the last 30 years and strengthens the links between the established research themes of RBV, KBV, and innovation. Competitive advantage can be created and retained through digital resources but sustainable competitive advantage for digital service firms relies on those physical resources that provide the dynamic capabilities to innovate, and so continually develop the digital resources.
Nübold, Annika; Gils, Suzanne van & Zacher, Hannes (2022)

Daily Work Role Stressors and Dark Triad States: Results of Two Diary Studies

Zeitschrift für Psychologie, 230(4) , s. 311-320. Doi: https://doi.org/10.1027/2151-2604/a000505

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Organizational research on the dark triad has, so far, focused on individual differences in employees’ stable tendencies to act in manipulative, grandiose, or callous ways (i.e., dark triad traits). Research on momentary expressions of Machiavellianism, narcissism, and psychopathy (i.e., dark triad states) and the work situations that may trigger them is still in its infancy. Based on the conservation of resources theory, we hypothesized that daily role ambiguity and role conflict deplete employees’ daily self-control resources which, in turn, is related to the daily expression of dark triad states. To test our hypotheses, we conducted two daily diary studies across 5 and 10 workdays. Consistent with expectations, on days when employees experienced more role conflict than usual, they were more likely to express their darker side of personality. In contrast, hypotheses about the detrimental effects of daily role ambiguity and the mediating role of daily self-control depletion were not supported.
Bracht, Eva M.; Monzani, Lucas, Boer, Diana, Haslam, S. Alexander, Kerschreiter, Rudolf, Lemoine, Jérémy E, Steffens, Niklas K., Akfirat, Serap Arslan, Avanzi, Lorenzo, Barghi, Bita, Dumont, Kitty B., Edelmann, Charlotte M., Epitropaki, Olga, Fransen, Katrien, Giessner, Steffen R., Gleibs, Ilka H., Gonzalez, Roberto, Gonzalez, Ana Laguia, Lipponen, Jukka, Markovits, Yannis, Molero, Fernando, Leon, Juan A. Moriano, Neves, Pedro, Orosz, Gábor, Roland-Lévy, Christine, Schuh, Sebastian C., Sekiguchi, Tomoki, Song, Lynda Jiwen, Story, Joana, Stouten, Jeroen, Tatachari, Srinivasan, Valdenegro, Daniel, Bunderen, Lisanne van, Voros, Viktor, Wong, Sut I, Youssef, Farida, Zhang, Xin-an & Dick, Rolf Van (2022)

Innovation across cultures: Connecting leadership, identification, and creative behavior in organizations

Applied Psychology, Doi: https://doi.org/10.1111/apps.12381 - Full text in research archive

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Innovation is considered essential for today's organizations to survive and thrive. Researchers have also stressed the importance of leadership as a driver of followers' innovative work behavior (FIB). Yet, despite a large amount of research, three areas remain understudied: (a) The relative importance of different forms of leadership for FIB; (b) the mechanisms through which leadership impacts FIB; and (c) the degree to which relationships between leadership and FIB are generalizable across cultures. To address these lacunae, we propose an integrated model connecting four types of positive leadership behaviors, two types of identification (as mediating variables), and FIB. We tested our model in a global data set comprising responses of N = 7,225 participants from 23 countries, grouped into nine cultural clusters. Our results indicate that perceived LMX quality was the strongest relative predictor of FIB. Furthermore, the relationships between both perceived LMX quality and identity leadership with FIB were mediated by social identification. The indirect effect of LMX on FIB via social identification was stable across clusters, whereas the indirect effects of the other forms of leadership on FIB via social identification were stronger in countries high versus low on collectivism. Power distance did not influence the relations.
Ake-Kob, Alin; Aleksic, Slavisa, Alexin, Zoltán, Blaževičienė,, Aurelija, Čartolovni, Anto, Colonna, Liane, Fedosov, Anton, Dantas, Carina, Fosch-Villaronga, Eduard, Florez-Revuelta, Francisco, He, Zhicheng, Jevremović, Aleksandar, Klimczuk, Andrzej, Lambros, Maksymilian Lambrinos, Lutz, Christoph, Malešević, Anamaria, Mekovec, Renata, Miguel, Cristina, Mujirishvili, Tamar, Pajalic, Zada, Vega, Rodrigo Perez, Pierscionek, Barbara K., Ravi, Siddarth, Sarf, Pika, Solanas, Augusti & Tamò-Larrieux,, Aurelia (2022)

Position paper on ethical, legal and social challenges linked to audio- and video-based AAL solutions

[Popular Science Article]. Zendo, Doi: https://doi.org/10.5281/zenodo.7326184 - Full text in research archive

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In this position paper, we have used Alan Cooper’s persona technique to illustrate the utility of audio- and video-based AAL technologies. Therefore, two primary examples of potential audio- and video-based AAL users, Anna and Irakli, serve as reference points for describing salient ethical, legal and social challenges related to use of AAL. These challenges are presented on three levels: individual, societal, and regulatory. For each challenge, a set of policy recommendations is suggested.
Gläser, Daniel; Gils*, Suzanne van & Quaquebeke, Niels Van (2022)

With or Against Others? Pay-for-Performance Activates Aggressive Aspects of Competitiveness

European Journal of Work and Organizational Psychology, 35(1) Doi: https://doi.org/10.1080/1359432X.2022.2039125 - Full text in research archive

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While paying employees for performance (PfP) has been shown to elicit increased motivation by way of competitive processes, the present paper investigates whether the same competitive processes inherent in PfP can also encourage aggressiveness. We tested our hypothesis in three studies that conceptually build on each other: First, in a word completion experiment (N = 104), we find that PfP triggers the implicit activation of the fighting and defeating facets of competitiveness. Second, in a multi-source field study (N = 94), coworkers reported more interpersonal deviance from colleagues when the latter received a performance bonus than when they did not. In our final field study (N = 286), we tested the full model, assessing the effect of PfP and interpersonal deviance mediated by competitiveness: Employees with a bonus self-reported higher interpersonal deviance towards their co-workers, which was mediated by individual competitiveness. These findings underscore that PfP can entail powerful yet widely unstudied collateral effects
Yu, Shubin; Xiong, Ji (Jill) & Shen, Hao (2022)

The rise of chatbots: The effect of using chatbot agents on consumers' responses to request rejection

Journal of Consumer Psychology, Doi: https://doi.org/10.1002/jcpy.1330 - Full text in research archive

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This research investigates consumers’ perceptions and evaluations of robot service agents compared with human service agents when service requests are rejected. Six studies were conducted. The results show that when consumers receive a rejection of their service request, they evaluate the service less negatively if the service is handled by a chatbot agent versus a human agent. The reason is that consumers have lower expectations that robots will be able to provide flexible services to them. Consequently, their dissatisfaction with the request rejection is lower when the service is handled by robots. However, the aforementioned effect is not observed (1) when consumers have not experienced the service yet, (2) when their service request has been accepted, or (3) when the service agent conveys emotions to apologize for request rejection.
Nordahl, Thomas (2022)

Systemomfattende og sammenhengende skoleutvikling i videregående opplæring

Skoleutvikling - i forskning, politikk og praksis, , s. 152-173.
Johannessen, Steffen Fagernes; Strogan, Juliana, Birkeland, Inger, Vicky, Mikalsen & Kennedy, Audhild Lindheim (2022)

Understanding Social and Environmental Change: Rjukan-Notodden Industrial Heritage Site, Norway

Heritage Place Lab. A Model for Research-Practice Collaboration in the Context of World Heritage. Report of the Pilot Phase 2021-2022, , s. 197-220.
Solberg, Harry Arne & Gaustad, Terje (2022)

International sport broadcasting: A comparison of European soccer leagues and the major North American team sports

Sport Broadcasting for Managers, , s. 84-102. Doi: https://doi.org/10.4324/9781003140061-7

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Technological advancement has facilitated a globalisation of sport media that has particularly benefited a select few globally prominent leagues. This chapter surveys the international sport broadcasting landscape by performing an analysis of popularity, revenue, and player composition across key North American and European leagues. Economic theory underpinning the value of international leagues is first detailed before empirical data presented. It is concluded that while North American leagues achieve amongst the largest revenues in aggregate, their proportion of international revenue remains limited by comparison to European leagues. A key explanatory variable to this conclusion pertains to cultural discount, with strategies to reduce this and hence grow international appeal, then provided.
Zerfass, Ansgar; Moreno, Angeles, Tench, Ralph, Verčič, Dejan & Buhmann, Alexander (2022)

European Communication Monitor 2022. Exploring diversity and empathic leadership, CommTech and consulting in communications. Results of a survey in 43 countries.

[Report Research]. EUPRERA European Public Relations Education and Research Association, EACD European Association of Communication Directors
Jarrahi, Mohammad Hossein; Lutz, Christoph, Boyd, Karen, Østerlund, Carsten & Willis, Matthew (2022)

Artificial intelligence in the work context

Journal of the Association for Information Science and Technology, 74(3) , s. 303-310. Doi: https://doi.org/10.1002/asi.24730 - Full text in research archive

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Artificial intelligence (AI) reconfigures work and organization, while work and organization shape AI. In this special issue, we explore these mutual transformations and how they play out across industries and occupations. We argue that, to truly appreciate this transformative power, the use of AI should be understood in relation to key dimensions of the work context. In this editorial, we discuss the sociotechnical dynamics of AI implementation, the research landscape of AI in the context of work, and key contextual factors on the macro- and micro-level that help understand the AI-work nexus. We then provide directions for future research at the intersection of work and AI.
Gustavsen, Ann Margareth; Nordahl, Thomas, Skandsen, Tore & Myhr, Lars Arild (2022)

Trygge og varme ungdomsskoler - U22 En oppsummerende rapport

[Report Research]. Senter for Praksisrettet Utdanningsforskning
Miguel, Cristina; Lutz, Christoph, Alonso-Almeida, María del Mar, Jones, Brian, Majetić, Filip & Vega, Rodrigo Perez (2022)

Perceived impacts of short-term rentals in the local community in the United Kingdom

Peer-to-peer accommodation and community resilience : Implications for sustainable development, , s. 55-67.

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This study explores the perceived impacts of short-term rental (STRs) in the United Kingdom through a quantitative analysis. A 57-item questionnaire covering socio-cultural, economic, political, environmental, and technological impacts of STRs was distributed online among guests, hosts, and aware non-users. Apart from descriptive statistics, the data analysis encompassed a principal component analysis to explore the dimensionality of the perceived impacts and an ANOVA to assess differences in the community-related dimensions among the included groups. The results reveal that: a) STRs are perceived relatively ambivalently but slightly more positively than negatively; b) that Environmental Care, Urban Transformation, Social Capital and Lifestyle, Housing, Infrastructure and Events, and Antisocial Behavior and Crime are the key dimensions of perceived impact; and c) that more involved stakeholder groups, especially hosts but also guests and hosts, perceived the impacts of STRs most positively. We discuss the findings in light of community resilience literature.
Nystad, Kathrin; Drugli, May Britt, Lydersen, Stian, Lekhal, Ratib & Buøen, Elisabet Solheim (2022)

Change in toddlers' cortisol activity during a year in childcare. Associations with childcare quality, child temperament, well-being and maternal education.

Stress, 25(1) , s. 156-165. Doi: https://doi.org/10.1080/10253890.2022.2048371 - Full text in research archive

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Elevated levels of the stress hormone cortisol have been found in toddlers in childcare. Measuring cortisol may provide an indication of children’s experiences in childcare and help to adjust practices better to their needs. To the best of our knowledge, toddlers’ cortisol levels in childcare have not yet been investigated longitudinally. Furthermore, it is unclear which child and childcare factors contribute to cortisol elevation in toddlers. Using linear mixed model analyses, we investigated the full-day cortisol activity (10.00 h, 15.00 h, 18.00 h) of 156 toddlers (81 female, 56 male) during a year in childcare (September, January, June). We also investigated child cortisol levels at home in January. In addition, we tested the relation between cortisol activity and changes in cortisol activity across the year and childcare quality, temperament, well-being in childcare, and maternal education. We found increasing evening cortisol levels through the year while controlling for age. Afternoon cortisol levels were stable, but above morning cortisol levels in September and January and only slightly below morning cortisol levels in June. At home in January, afternoon levels were significantly below morning levels. Higher well-being in childcare was associated with lower overall cortisol levels and less increase in evening cortisol levels through the year in childcare. Further, less active toddlers seemed to accumulate some stress during the childcare day, indicated by higher evening cortisol levels. Rising evening cortisol levels may indicate accumulating stress across the year. Results point toward childcare being demanding for toddlers and their need for consideration from caregivers and parents, also after a longer period of childcare attendance. The findings underline the importance of observing, promoting, and further researching children’s well-being in childcare.
Røyseng, Sigrid; Stavrum, Heidi & Vinge, John (2022)

Musikerne, bransjen og samfunnet

Cappelen Damm Akademisk
Sørensen, Rune Jørgen; Iversen, Jon Marius Vaag, From, Johan & Bonesrønning, Hans (2022)

Parenting styles and school performance: evidence from second-generation immigrants in Norway

Scandinavian Journal of Educational Research, Doi: https://doi.org/10.1080/00313831.2022.2127882 - Full text in research archive

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We study the effects of parenting style on students’ school performance, assuming that immigrant parents’ child-rearing strategies derive from their country of origin. Following Doepke and Zilibotti [2017. Parenting with style: Altruism and paternalism in intergenerational preference transmission. Econometrica, 85(5), 1331–1371. https://do.org/10.3982/ ECTA14634], we measure patterns of parenting using data from the World Value and European Value Surveys. We combine these data with Norwegian register data on students’ test scores and exam results. Non-authoritarian parenting styles that encourage hard work (authoritativeness) or allow students to develop their independence and imagination (permissiveness) yield the better educational outcomes.
Erlandsen, Margrethe Aaen; Harwiss, Hilde Elise Lytomt, Bjartveit, Steinar & Arnevik, Espen Kristian Ajo (2022)

Ledelse mellom sterke ideologier og lillebrorkomplekser – en eksplorerende studie i tverrfaglig spesialisert rusbehandling

Tidsskrift for Norsk psykologforening (Psykologtidsskriftet), 59(2) , s. 120-128. Doi: https://doi.org/10.52734/T429j596

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Bakgrunn: Rusbehandling har en lang tradisjon i Norge, men ble en del av spesialisthelsetjenesten først i 2004. Endringen førte til nye krav og utfordringer med hensyn til ledelse. For å utvikle fagområdet videre er det viktig å forstå hvordan tverrfaglig spesialisert rusbehandling (TSB) oppleves i dag sett fra et lederperspektiv, og hvordan lederrollen oppleves. Dette var hensikten med studien.Materiale og metode: I perioden 2017–2020 ble 28 nettverksgrupper med totalt 104 ledere fra TSB som arbeidet med lederutvikling, undersøkt. Studien er basert på tre fokusgruppeintervjuer med mentorene for nettverksgruppene. Intervjuene ble analysert gjennom systematisk tekstkondensering.Resultater: Analysen resulterte i fire hovedkategorier – «lillebrorkomplekset», «verdier i TSB», «pragmatisk ledelse» og «det subjektive lederskap».Fortolkning: Analysene viser at uformelle makthierarkier, ideologi og forventninger om tverrfaglighet i alle beslutninger gir grobunn for en flat struktur og utydelig ledelse. Funnene viser tydelig at det er behov for tiltak som styrker anerkjennelsen av TSB som eget fagfelt og utvikler lederrollen.
Wong, Sut I; Solberg, Elizabeth & Traavik, Laura E. Mercer (2022)

Individuals' fixed digital mindset, internal HRM alignment and feelings of helplessness in virtual teams

Information Technology and People, Doi: https://doi.org/10.1108/ITP-04-2021-0310 - Full text in research archive

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Purpose The present study investigates whether individuals having a fixed digital mindset (comprises fundamental beliefs about technological ability and organizational resources as work becomes more digitalized) experience greater helplessness working in virtual teamwork environments. The authors examine how perceived internal human resource management (HRM) alignment moderates the positive relationship expected between individuals' fixed digital mindset and feelings of helplessness. Together, the paper aims to contribute to a greater understanding of the personal and contextual factors that influence an individual's experience of helplessness in virtual team settings. Design/methodology/approach The authors test the hypotheses using time-lagged survey data collected from 153 information technology (IT) engineers working in virtual teams in Europe. Findings The authors find that individuals with higher levels of fixed digital mindset experience greater helplessness in virtual teamwork environments than individuals with lower levels. Furthermore, the authors find that having higher-fixed beliefs about organizational resources is positively related to helplessness when individuals perceive that the broader HRM system is misaligned with the virtual teamwork environment. Research limitations/implications The data were obtained from IT engineers in Europe, which is potentially limiting the generalizability of the authors' findings to other work contexts and cultures. Practical implications The authors' study helps leaders in virtual teamwork environments to better understand and manage the personal and contextual factors that could affect individuals' well-being and effective functioning in such settings. Originality/value The authors' research contributes to the scant literature investigating the personal characteristics important in virtual teamwork environments and the contextual factors important for aligning virtual teamwork designs with the organizational system. The authors extend this research by looking at personal and contextual factors together in a single model.
Wong, Sut I; Berntzen, Marthe, Warner-Søderholm, Gillian & Giessner, Steffen Robert (2022)

The negative impact of individual perceived isolation in distributed teams and its possible remedies

Human Resource Management Journal, n/a(n/a) Doi: https://doi.org/10.1111/1748-8583.12447 - Full text in research archive

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Previous research on distributed teams indicates that physical distance between team members is problematic for team functioning. We advance this research by investigating the role of team members' psychological experiences of isolation using both a longitudinal diary study and a time-lag field study, applying a Job Demand–Resource (JD-R) theory lens (Bakker & Demerouti, 2017). With the diary study, we capture daily fluctuations of perceived isolation and its antecedents and consequences. Results show that (a) where distributed team members work, and (b) how much they communicate, contribute to the degree to which distributed team members may feel isolated. The combined results of the diary study and the time-lagged field study show that 1) perceived isolation, and 2) perceived isolation combined with high role ambiguity, contribute to experiences of helplessness. Subsequently, feelings of helplessness hamper the level of perceived team implicit coordination. Theoretical and practical implications for managing distributed teams are discussed.
Trijp, Catharina Petronella Johanna van; Broekhuizen, Martine Louise, Moser, Thomas, Barata, M Clara & Aguiar, Cecília (2022)

Parental perspectives on ECEC settings that foster child well-being: a comparison across nine European countries

International Journal of Early Years Education, , s. 1-20. Doi: https://doi.org/10.1080/09669760.2022.2114319 - Full text in research archive

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Parents play a vital role in identifying children’s needs for support and Early Childhood Education and Care (ECEC) features that support children’s well-being. This study examined parental perspectives on features of ECEC that foster young children’s well-being under and above the age of 3 years by interviewing 359 parents across nine European countries (England, Finland, Germany, Greece, Italy, the Netherlands, Norway, Poland, and Portugal). Results revealed that parental perspectives largely converged with quality features discussed in ECEC research. Process quality features were mentioned more frequently than structural features for all children 0- to 6-years-old in almost all countries. However, care-oriented features were mentioned more frequently for under 3 years, and educational-oriented features were mentioned more frequently for the older group. Regarding structural features, patterns of responses across the two age groups were similar in most countries. Age differences were not more pronounced in countries with a split governance system.
Babalola, Mayowa T.; Bal, Matthijs, Cho, Charles H., Garcia-Lorenzo, Lucia, Guedhami, Omrane, Liang, Hao, Shailer, Greg & Gils, Suzanne van (2022)

Bringing Excitement to Empirical Business Ethics Research: Thoughts on the Future of Business Ethics

[Professional Article]. Journal of Business Ethics, (180) , s. 903-916. Doi: https://doi.org/10.1007/s10551-022-05242-7 - Full text in research archive

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To commemorate 40 years since the founding of the Journal of Business Ethics, the editors-in-chief of the journal have invited the editors to provide commentaries on the future of business ethics. This essay comprises a selection of commentaries aimed at creating dialog around the theme Bringing Excitement to Empirical Business Ethics Research (inspired by the title of the commentary by Babalola and van Gils). These editors, considering the diversity of empirical approaches in business ethics, envisage a future in which quantitative business ethics research is more bold and innovative, as well as reflexive about its techniques, and dialog between quantitative and qualitative research nourishes the enrichment of both. In their commentary, Babalola and van Gils argue that leadership research has stagnated with the use of too narrow a range of perspectives and methods and too many overlapping concepts. They propose that novel insights could be achieved by investigating the lived experience of leadership (through interviews, document analysis, archival data); by focusing on topics of concern to society; by employing different personal, philosophical, or cultural perspectives; and by turning the lens on the heroic leader (through “dark-side” and follower studies). Taking a provocative stance, Bal and Garcia-Lorenzo argue that we need radical voices in current times to enable a better understanding of the psychology underlying ethical transformations. Psychology can support business ethics by not shying away from grander ideas, going beyond the margins of “unethical behaviors harming the organization” and expanding the range of lenses used to studying behavior in context. In the arena of finance and business ethics, Guedhami, Liang, and Shailer emphasize novel data sets and innovative methods. Significantly, they stress that an understanding the intersection of finance and ethics is central to business ethics; financial equality and inclusion are persistent socio-economic and political concerns that are not always framed as ethics issues, yet relevant business policies and practices manifest ethical values. Finally, Charles Cho offers his opinion on the blurry line between the “ethical” versus “social” or “critical” aspects of accounting papers. The Journal of Business Ethics provides fertile ground for innovative, even radical, approaches to quantitative methods (see Zyphur and Pierides in J Bus Ethics 143(1):1–16, https://doi.org/10.1007/s10551-017-3549-8, 2017), as part of a broad goal of ethically reflecting on empirical research.
Isaksson, Maria & Solvoll, Mona K (2022)

The rhetoric of the Norwegian government and health authorities during the COVID-19 pandemic

Journal of Communication Management, Doi: https://doi.org/10.1108/JCOM-08-2022-0100

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Purpose The purpose of this study is to examine the identification and collaboration rhetoric of the Norwegian government and public health authorities during the pandemic. The aim is to show whether and how actors use strategies and themes of identification, and whether they build identification with their publics. Design/methodology/approach The study combines qualitative and quantitative methods. Six identification strategies were identified through manual text analysis of press statements; word counts of each strategy were registered electronically to access quantitative data of individual actors. Findings The three strategies reflecting values, the two strategies reflecting division and disagreement and the strategy reflecting change showed almost equal frequencies. The strategy of shaping community, serving the function of change, and the division strategy, demonstrating identification through dissociation, were the most frequent strategies. Politicians preferred the collaboration strategy, while health experts preferred the strategy of concern and recognition. Originality/value The six identification strategies extend the understanding of leadership crisis communication and contemporary rhetoric as community-building discourse aiming for speaker–audience collaboration. The study demonstrates that division and disagreement are equally essential components of crisis communication as values and change. When actors differ in choice of strategy, themes and publics, they may still come across as coordinated and unified in their calls for solidarity, collective efforts and common understanding.
Solberg, Elizabeth; Adamska, Katarzyna, Wong, Sut I & Traavik, Laura E. Mercer (2022)

When managers believe technological ability is fixed

Human Resource Management Journal, , s. 1-18. Doi: https://doi.org/10.1111/1748-8583.12478 - Full text in research archive

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Drawing from mindset theory, we predict that managers' fixed mindset about technological ability (FM-TA) will negatively influence the developmental support they provide to their employees and, in turn, their employees' engagement in digitalisation initiatives. Further, we predict that managers' FM-TA will have a disproportionate negative influence on female employees for whom negative stereotypes about technological ability exist. We test our hypotheses with two-wave field study data collected from 88 managers and 185 employees working in a Nordic banking institution. We find that managers' FM-TA relates negatively to their employees' experienced developmental support, and, in turn, their employees' efforts to approach new technology. Furthermore, our findings indicate that this negative, indirect relationship is more pronounced for female employees (estimate = −0.116, standard error [SE] = 0.052, p = 0.026) than male employees (estimate = −0.048, SE = 0.027, p = 0.071), although the interaction term (managers' FM-TA × employee gender) was not significant at the 95 percent confidence level (estimate = −0.266, SE = 0.0141, p = 0.058). Our study provides greater insight into the human resource management issues managers might have fostering employee engagement and inclusion in the digitalised workplace.
Olsen, Ragnhild Kristine; Olsen, Gunhild Ring & Røsok-Dahl, Heidi (2022)

Unpacking Value Creation Dynamics in Journalism Education. A Covid-19 Case Study

Journalism Practice, , s. 1-19. Doi: https://doi.org/10.1080/17512786.2022.2043767 - Full text in research archive

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The physical closure of universities and university colleges due to Covid-19 has accelerated the digitalization of journalism teaching to a record speed. The pandemic, and the severe restrictions on-campus attendance, radically altered J schools’ value proposition to their students, turning the teaching of practical journalistic skills primarily into a forced blended learning experience. This study, through proposing a conceptual model for unpacking value creation dynamics in journalism education, explores this shift and how journalism students responded to it. We find, through applying the model to a multiplatform journalism course at the bachelor level, that the online teaching environment was experienced as being inferior to physical teaching, despite the availability of flexible digital learning resources that students could use at their convenience. Ample opportunities for online interaction between students and teachers were not a satisfactory substitute for physical campus teaching. This study questions how, based on this, face-to-face interaction between journalism students and teachers best can be replaced, especially in terms of creating a safe learning environment and facilitating students’ learning by doing.
Lutz, Christoph (2022)

Are you paying to be under surveillance?

[Popular Science Article]. BI Business Review,
Røyseng, Sigrid; Henningsen, Erik & Vinge, John (2022)

The moral outlooks of cultural workers in pandemic times

Nordisk kulturpolitisk tidsskrift (NKT), 25(2) , s. 1-15. Doi: https://doi.org/10.18261/nkt.25.2.3 - Full text in research archive

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The Covid-19 pandemic has radically changed the working conditions of cultural workers, especially for those whose work involves physical attendance. At the same time, several cultural policy measures have been implemented to help the cultural sector during the pandemic. The purpose of this article is to analyze cultural workers’ responses to the pandemic working situation and to corona-specific cultural policies. To this end, a moral economy perspective is applied. Moral economy is a perspective that views economic activities, in the broad sense, through a moral and not just a material lens. It has to do with how moral sentiments and norms govern what is seen as acceptable or unacceptable economic behavior in different spheres of activity. The vast bulk of research on cultural workers has mainly emphasized the symbolic and material dimensions of their motivations. However, recently there has also been a growing interest in the moral motivations of cultural workers. The analysis is based on two different empirical materials. First, it draws on 57 interviews with professional musicians in Norway. All the interviews were carried out during the pandemic, more specifically between August 2020 and February 2021. Second, the analysis focuses on one of the most heightened public debates that arose as a response to corona cultural policy (i.e., the implementation of a stimulation scheme for the cultural sector). The article concludes that the pandemic has revealed the presence of two conflicting moral outlooks in the understanding of cultural workers and cultural policy.
Macnamara, Jim; Lwin, May O., Hung-Baesecke, Flora & Zerfass, Ansgar (2021)

Asia-Pacific Communication Monitor 2020/21. Strategic issues, competency development, ethical challenges and gender equality in the communications profession. Results of a survey in 15 countries and territories

APACD/EUPRERA
Gaustad, Terje; Booth, Peter, Offerdal, Endre, Svensson, Linnea E. & Gran, Anne-Britt (2021)

Nordic Mission Possible: An Assessment of Covid-19’s Impact on the Nordic Audiovisual Industry and the Effectiveness of Government and Industry Measures

[Report Research]. Handelshøyskolen BI

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We have studied the economic consequences of the Covid-19 pandemic, and the restrictive and mitigating government and industry measures it has triggered for the audiovisual industry in Denmark, Finland, Iceland, Norway and Sweden. This report considers impact directly on each feature film, documentary, and drama series project. By collecting data on projects, which are the fundamental organizing units for audiovisual production, results embody impact not only on production companies, but on all participants involved in a production (cast, crew, suppliers, financiers, etc.). Hence, this approach provides a fuller picture of the whole production sector.
Kolnar, Knut Helge (2021)

Cool erobrer verden

Forbrukersosiologi,
Kolnar, Knut Helge (2021)

Moten blir demokratisert

Forbrukersosiologi,
Kolnar, Knut Helge (2021)

Forbrukets kronglete kulturelle stier

Forbrukersosiologi,
Kolnar, Knut Helge (2021)

Forbrukets retorikk

Forbrukersosiologi,
Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie (2021)

Privacy and smart speakers: A multi-dimensional approach

The Information Society, 37(3) , s. 147-162. Doi: https://doi.org/10.1080/01972243.2021.1897914 - Full text in research archive

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Over the last few years, smart speakers such as Amazon Echo and Google Home have become increasingly present within British households. Yet, privacy remains a prominent concern in the public discourse about smart speakers, as well as in the nascent academic literature. We argue that privacy in the context of smart speakers is more complex than in other settings due to smart speakers’ specific technological affordances and also the axial relationships between users, the device, device manufacturers, application developers, and other third parties such as moderation contractors and data brokers. With survey data from Amazon Echo and Google Home users in the UK, we explore users’ privacy concerns and privacy protection behaviors related to smart speakers. We rely on a contextual understanding of privacy, assessing the prevalence of seven distinct privacy concern types as well as three privacy protection behaviors. The results indicate that concerns about third parties, such as contractors listening to smart speaker recordings, are most pronounced. Privacy protection behaviors are uncommon but partly affected by privacy concerns and motives such as social presence and utilitarian benefits. Taken together, our research paints a picture of privacy pragmatism or privacy cynicism among smart speaker users.
Macnamara, Jim; Lwin, May O., Hung-Baesecke, Flora & Zerfass, Ansgar (2021)

Communication practice trends in Asia-Pacific: Focus on new technologies, but concerns about trust and ethics

Communication and Media in Asia Pacific (CMAP), 4(2) , s. 1-13. Doi: https://doi.org/10.14456/cmap.2021.6
Röttger, Ulrike; Donges, Patrick & Zerfass, Ansgar (2021)

Handbuch Public Affairs: Politische Kommunikation für Unternehmen und Organisationen

Springer Gabler
Holtzhausen, Derina R. & Zerfass, Ansgar (2021)

战略传播手册。北京：中国传媒大学出版社

Communication University of China Press

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Handbook of strategic communication
Meng, Juan; Reber, Bryan, Berger, Bruce, Gower, Karla & Zerfass, Ansgar (2021)

North American Communication Monitor 2020-2021. The impact of COVID-19 pandemic, ethical challenges, gender issues, cybersecurity, and competence gaps in strategic communication

The Plank Center for Leadership in Public Relations
Wong, Sut I & Gils, Suzanne van (2021)

Initiated and received task interdependence and distributed team performance: the mediating roles of different forms of role clarity

AI & Society: Knowledge, Culture and Communication, Doi: https://doi.org/10.1007/s00146-021-01241-w - Full text in research archive

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Distributed agile teams are increasingly employed in organizations, partly due to the increased focus on digital transformation. However, research findings about the performance of such teams appear to be inconsistent, calling for more research to investigate the conditions under which distributed agile teams may thrive. Given that task coordination is particularly challenging when team members are not co-located, the present study investigates the roles of the two types of task interdependence, i.e., initiated versus received task interdependence. Survey results from 191 participants working in distributed agile teams within three companies in Norway confirm our hypotheses. Specifically, we show that high initiated task interdependence is associated with higher role clarity of others, while received task interdependence is associated with higher role clarity of self, and that both subsequently result in higher team performance in distributed agile teams. Thus, we argue that each type of task interdependence contributes in a unique way to team performance in distributed agile teams.
Kristensen, Linn-Birgit Kampen (2021)

Kan ikke leses i badekaret eller på den appen - bokens mangfoldige utvikling for bransje og forbruker

Mangfold i spill: Digitalisering av kultur og medier i Norge, , s. 173-189. Doi: https://doi.org/10.18261/9788215044828-2021-09 - Full text in research archive

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Kapittelet tar for seg hvordan bokbransjen har håndtert fremveksten av nye tjenester, og hvordan lesere tar i bruk digitale boktjenester. Kapittelet ser på hvordan et mangfoldig boktjenestetilbud påvirker bokens posisjon for leserne og utforsker om de nye boktjenestene fører til en mer mangfoldig bruk. Videre ser Kristensen på hvordan de ulike bokstrømmetjenestene stenger for hverandre i utviklingen av et mangfoldig innhold på tjenestene.
Zerfass, Ansgar; Buhmann, Alexander, Tench, Ralph, Verčič, Dejan & Moreno, Angeles (2021)

European Communication Monitor 2021. CommTech and digital infrastructure, video-conferencing, and future roles for communication professionals. Results of a survey in 46 countries

EUPRERA/EACD
Yu, Shubin & Li, Changxu (2021)

Mask Colors and Trustworthiness

Advances in Consumer Research, 49, s. 340-341.
Gaustad, Terje & Gran, Anne-Britt (2021)

Den digitale filmformidlingens mangfold

Mangfold i spill: Digitalisering av kultur og medier i Norge, , s. 234-249.

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Kapittelet analyserer mangfoldet i den digitaliserte film- og kinobransjen. Analyser av data fra Film & Kinos databaser og befolkningsundersøkelser identifiserer en rekke mangfoldsgevinster: Digitaliseringens infrastruktur har skapt et større tilbud og økt konkurranse i distribusjonsleddet, og demografisk har vi positive mangfoldseffekter med spesifikt tilpassede tilbud for flere grupper. Samtidig bringer digitaliseringen en rekke utfordringer, med en slags digital ambivalens som resultat.
Newlands, Gemma Elisabeth Marjorie (2021)

Lifting the curtain: Strategic visibility of human labour in AI-as-a-Service

Big Data & Society (BD&S), 8(1) Doi: https://doi.org/10.1177/20539517211016026 - Full text in research archive

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Artificial Intelligence-as-a-Service (AIaaS) empowers individuals and organisations to access AI on-demand, in either tailored or ‘off-the-shelf’ forms. However, institutional separation between development, training and deployment can lead to critical opacities, such as obscuring the level of human effort necessary to produce and train AI services. Information about how, where, and for whom AI services have been produced are valuable secrets, which vendors strategically disclose to clients depending on commercial interests. This article provides a critical analysis of how AIaaS vendors manipulate the visibility of human labour in AI production based on whether the vendor relies on paid or unpaid labour to fill interstitial gaps. Where vendors are able to occlude human labour in the organisational ‘backstage,’ such as in data preparation, validation or impersonation, they do so regularly, further contributing to ongoing techno-utopian narratives of AI hype. Yet, when vendors must co-produce the AI service with the client, such as through localised AI training, they must ‘lift the curtain’, resulting in a paradoxical situation of needing to both perpetuate dominant AI hype narratives while emphasising AI’s mundane limitations.
Bucher, Eliane; Fieseler, Christian, Lutz, Christoph & Buhmann, Alexander (2021)

Professionals, purpose-seekers, and passers-through: How microworkers reconcile alienation and platform commitment through identity work

New Media & Society, 26(1) , s. 190-215. Doi: https://doi.org/10.1177/14614448211056863 - Full text in research archive

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Digital microwork consists of remote and highly decontextualized labor that is increasingly governed by algorithms. The anonymity and granularity of such work is likely to cause alienation among workers. To date we know little about how workers reconcile such potential feelings of alienation with their simultaneous commitment to the platform. Based on a longitudinal survey of 460 workers on a large microworking platform and a combination of quantitative and qualitative analyses, we show that (1) alienation is present in digital microwork. However, our study also finds that (2) workers’ commitment to the platform over time may alter their subjective perceptions of alienation. Drawing from qualitative statements, we show (3) how workers perform identity work that might help reconcile feelings of alienation with simultaneous platform commitment. Our findings contribute to solving the paradox of worker commitment to precarious platform labor, which is an issue frequently raised in the digital labor literature.
Bang, Tor (2021)

Innholdsmarkedsføring – historikk og holdninger i dag

Mangfold i spill: Digitalisering av kultur og medier i Norge, , s. 211-233. Doi: https://doi.org/10.18261/9788215044828-2021-11
Gran, Anne-Britt (2021)

Digitalisering, kulturforbruk og mangfold – implikasjoner for kultursektoren og kulturpolitikken

Mangfold i spill: Digitalisering av kultur og medier i Norge, , s. 44-69. Doi: https://doi.org/10.18261/9788215044828-2021-03
Furseth, Peder Inge (2021)

Legg ny strategi for 2022.

[Professional Article]. Sport, 2, s. 44-45.
Gaustad, Terje (2021)

Digitale omveltninger i filmbransjen

Kreativ næring: Lokale, digitale og økonomiske perspektiver, , s. 143-160.
Zerfass, Ansgar; Chen, Xianhong, Hung-Baesecke, Flora, Tench, Ralph, Verčič, Dejan, Moreno, Angeles & Verhoeven, Piet (2021)

卓越传播: 全球战略传播与公共关系。北京: 中国传媒大学出版社

Communication University of China Press

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Communication excellence – How to manage strategic communication and public relations in a global world
Gran, Anne-Britt (2021)

Kreative og kunstneriske kompetanser på tvers

Kreativ næring: Lokale, digitale og økonomiske perspektiver,
Knoll, Michael; Gotz, Martin, Adriasola, Elisa, AI-Atwi, Amer Ali, Arenas, Alicia, Atitsogbe, Kokou A., Barrett, Stephen, Bhattacharjee, Anindo, C., Norman D. Blanco, Bogilovic, Sabina, Bollmann, Gregoire, Bosak, Janine, Bulut, Cagri, Carter, Madeline, Černe, Matej, Chui, Susanna L. M., Marco, Donatella Di, Duden, Gesa, Elsey, Vicki, Fujimura, Makoto, Gatti, Paola, Ghislieri, Chiara, Giessner, Steffen Robert, Hino, Kenta, Hofmans, Joeri, Jønsson, Thomas Faurholt, Kazimna, Pazambadi, Lowe, Kevin B., Malagon, Juliana, Mohebbi, Hassan, Montgomery, Anthony, Monzani, Lucas, Pieterse, Anne Nederveen, Ngoma, Muhammed, Ozeren, Emir, O'Shea, Deirdre, Ottsen, Christina Lundsgaard, Pickett, Jennifer, Rangkuti, Anna Armeini, Retowski, Sylwiusz, Ardabili, Farzad Sattari, Shaukat, Razia, Silva, Silvia A., Simunic, Ana, Steffens, Niklas K., Sultanova, Faniya, Szucs, Daria, Tavares, Susana M., Tipandjan, Arun, Dick, Rolf Van, Vasiljevic, Dimitri, Wong, Sut I & Zacher, Hannes (2021)

International Differences in Employee Silence Motives: Scale Validation, Prevalence, and Relationships with Culture Characteristics across 33 Countries

Journal of Organizational Behavior, 42(5) Doi: https://doi.org/10.1002/job.2512 - Full text in research archive

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Employee silence, the withholding of work-related ideas, questions, or concerns from someone who could effect change, has been proposed to hamper individual and collective learning as well as the detection of errors and unethical behaviors in many areas of the world. To facilitate cross-cultural research, we validated an instrument measuring four employee silence motives (i.e., silence based on fear, resignation, prosocial, and selfish motives) in 21 languages. Across 33 countries (N = 8,222) representing diverse cultural clusters, the instrument shows good psychometric properties (i.e., internal reliabilities, factor structure, and measurement invariance). Results further revealed similarities and differences in the prevalence of silence motives between countries, but did not necessarily support cultural stereotypes. To explore the role of culture for silence, we examined relationships of silence motives with the societal practices cultural dimensions from the GLOBE Program. We found relationships between silence motives and power distance, institutional collectivism, and uncertainty avoidance. Overall, the findings suggest that relationships between silence and cultural dimensions are more complex than commonly assumed. We discuss the explanatory power of nations as (cultural) units of analysis, our social scientific approach, the predictive value of cultural dimensions, and opportunities to extend silence research geographically, methodologically, and conceptually.
Ziegele, Daniel & Zerfass, Ansgar (2021)

Stress resilience: researching a key competence for professionals in communication management

Journal of Communication Management, 25(4) , s. 335-352. Doi: https://doi.org/10.1108/JCOM-11-2020-0142 - Full text in research archive

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Purpose Nowadays, communication practitioners are well-equipped with all kinds of skills and competencies. Nevertheless, those capabilities seem not to prevent professionals from stress and burnout. Stress resilience, i.e. the ability to deal with high demands at work, to cope with and recover from stress, seems to be a missing competence. This study sheds light on this important, but barely discussed aspect of communication management. Design/methodology/approach A qualitative approach was applied to understand sources of stress and to identify opportunities to build stress resilience competence. Therefore, 40 in-depth interviews with senior leaders and young professionals in 30 agencies in the largest countries on two continents were conducted (United States vs Germany). Findings This study revealed common and threat drivers of stress. Overall, the work environment can be summarised as highly demanding and multifaceted, where stress resilience might be a useful competence to have to be successful and to be protected against negative stress outcomes such as burnout. The study identifies several reasons why resilient professionals are more successful in coping with stress. It is further shown that most communication agencies in the sample have already implemented programmes to increase employees' resilience.riginality/value This study offers an alternative view on the much-debated future of work by using an interdisciplinary approach and large-scale, qualitative insights from the agency environment. A novel concept is introduced that can stimulate further research.
Lutz, Christoph & Tamò-Larrieux, Aurelia (2021)

Do Privacy Concerns about Social Robots Affect Use Intentions? Evidence from an Experimental Vignette Study

Frontiers in Robotics and AI, Doi: https://doi.org/10.3389/frobt.2021.627958 - Full text in research archive

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While the privacy implications of social robots have been increasingly discussed and privacy-sensitive robotics is becoming a research field within human-robot interaction, little empirical research has investigated privacy concerns about robots and the effect they have on behavioral intentions. To address this gap, we present the results of an experimental vignette study that includes antecedents from the privacy, robotics, technology adoption, and trust literature. Using linear regression analysis, with the privacy-invasiveness of a fictional but realistic robot as the key manipulation, we show that privacy concerns affect use intention significantly and negatively. Compared to earlier work done through a survey, where we found a robot privacy paradox, the experimental vignette approach allows for a more realistic and tangible assessment of respondents’ concerns and behavioral intentions, showing how potential robot users take into account privacy as consideration for future behavior. We contextualize our findings within broader debates on privacy and data protection with smart technologies.
Frandsen, Finn & Johansen, Winni (2021)

God, bedre, bedst? Kommunikationens rolle i ledelse

God ledelse, , s. 65-84.
Hülsheger, Ute; Gils, Suzanne van & Walkowiak, Alicia (2021)

The regulating role of mindfulness in enacted workplace incivility: An experience sampling study.

Journal of Applied Psychology, 106(8) , s. 1250-1265. Doi: https://doi.org/10.1037/apl0000824 - Full text in research archive

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Incivility at work poses a problem, both for individuals who are the targets of incivility and for organizations. However, relatively little is known about what drives or hinders individuals to engage in incivility, and how they respond to their own uncivil behavior. Adopting a self-regulation perspective, we link theories explaining enacted incivility as self-regulatory failure with research about the self-regulatory benefits of mindfulness. We develop and investigate a conceptual model on the role of trait mindfulness in antecedent- and consequent-based processes of enacted workplace incivility. Data from an experience-sampling study across 5 work days provided support for the majority of our hypotheses. Individuals high in trait mindfulness not only showed generally low levels of enacted incivility, but they also displayed less variability in enacted incivility over time. Specifically, while enacted incivility was entrained to the work week and systematically decreased from Monday to Friday for individuals low in mindfulness, enacted incivility remained stable over the course of the work week for individuals high in mindfulness. Furthermore, employees high in trait mindfulness reacted in a more morally mature manner and experienced guilt when having engaged in uncivil behavior compared to their low mindful counterparts. However, increases in guilt for high mindful individuals did not translate into lower levels of enacted incivility the following work day. (PsycInfo Database Record (c) 2021 APA, all rights reserved)
Lutz, Christoph & Angelovska, Julijana (2021)

The sharing economy and its implications for inclusive tourism

Emerging Transformations in Tourism and Hospitality, , s. 35-52. Doi: https://doi.org/10.4324/9781003105930-4
Hoffmann, Christian Pieter & Fieseler, Christian (2021)

Shareholder Activism als Herausforderung für die Investor Relations und Finanzkommunikation

Handbuch Investor Relations und Finanzkommunikation,
Booth, Peter; Navarrete, Trilce & Ogundipe, Anne Christine Titilayo (2021)

Museum open data ecosystems: a comparative study

Journal of Documentation, 78(4) Doi: https://doi.org/10.1108/JD-05-2021-0102 - Full text in research archive

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Purpose This study aims to investigate how, in forming their policy towards open data (OD), art museums interact with the OD ecosystems they are part of, comprising internal and external components such as cultural policy, legal frameworks, user groups and economic conditions and incentives. Design/methodology/approach The authors structure their research as a multiple case study based on three OD ecosystems, each defined by a mid-sized European art museum at its centre. Qualitative analysis of the case studies proceeds from interviews with museum management staff and policy-related agencies in three European countries, in addition to document analysis. Findings The results of this study suggest that museums are sensitive towards their environments and respond to their ecosystem based on what is communicated within their networks. However, museums are not effective in communicating with their users, limiting the informational interdependence necessary for well-functioning OD ecosystems. EU policy appears to be a driving force along with national financial incentives, though institutional conditions are limiting progress. Advancing the field relies instead on an epistemological shift to understand the museum as part of a larger information network. Originality/value As the first comparative case study of art museum OD ecosystems that the authors are aware of, the study provides a qualitative analysis of the complex dynamics impacting OD policy within the mid-sized art museum. The authors identify specific dynamics that are thus far restricting further development of the OD ecosystem of the mid-sized European art museum
Larsen, Lotta Bjørklund & Brøgger, Benedicte (2021)

Tax compliance dancing. The Importance of Time and Space in Taxing Multinational Corporations

Journal of Legal Anthropology, 5(1) , s. 85-109. Doi: https://doi.org/10.3167/jla.2021.050104 - Full text in research archive

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Taxation is central to the financing of most states, and monitor-ing that taxpayers comply with laws and regulations is a correspondingly important government activity. Governments have many ways to design tax systems, and no two national tax systems are the same. Hence, com-pliance strategies differ and so do outcomes. Complying with tax laws, beyond the fiscal aim of contributing revenue to a state, is multifaceted in a globalized world. Tax administrations struggle to control large multinational enterprises’ (MNEs) tax planning, avoidance and general evasion, whereas MNEs grapple with the problem of having to comply with widely divergent national tax systems. As a response, tax admin-istrations, through membership organisations such as the OECD, invent forms of collaboration between tax administrations and MNEs—all with the goal of increasing tax compliance. One way they do this is through the co-operative compliance model. Here, we compare two compliance proj-ects, based on this model, in Norway and Sweden to shed more light on what tax compliance is in practice. We elaborate on Valerie Braithwaite’s seminal concept of tax compliance as a ‘dance’ between tax administra-tions and taxpayers. In so doing we underline the significance of paying attention to conceptions of time and space as critical elements of creating compliance in practice between tax administrations and MNEs.
Reiby, Kateryna Maltseva; Buhmann, Alexander & Fieseler, Christian (2021)

On track to biopower? Toward a conceptual framework for user compliance in digital self-tracking

The Information Society, 83(1) Doi: https://doi.org/10.1080/01972243.2021.2014610

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Digital self-tracking technologies, such as mobile applications and wearables have become commonplace, mediating users’ fitness and health management efforts by providing performance recommendations. While digital self-tracking technologies have been welcomed by some as useful tools in users’ pursuit of healthier and happier lives, they have also drawn criticisms, especially regarding body surveillance and control stemming from their embedded performance standards. In this article, we present our study of the experiences of users who regularly but casually engage with digital self-tracking technologies in order to identify factors that affect compliance with performance standards. Based on these data we propose a conceptual framework that brings together domain involvement, domain expertise, data literacy, and the tendency to anthropomorphize technology with performance standards and discuss possible relationships between these factors.
Gaustad, Terje & Eidsvold-Tøien, Irina (2021)

Opphavsrett, håndheving og mangfold

Mangfold i spill: Digitalisering av kultur og medier i Norge, , s. 69-82. - Full text in research archive

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Kapittelet analyser opphavsrettens betydning for mangfold i distribusjon og innhold. I en komparativ rettsøkonomisk analyse sammenlignes gjennomføringen av EUs Infosoc-direktiv i norsk, svensk og dansk rett. Funnene viser at variasjoner i gjennomføringen av direktivet har medført forskjeller i opphavsrettens effektivitet, og at norsk rett er den minst effektive. Effektivitetstap medfører reduserte inntekter for opphavere og utøvere, som igjen medfører et redusert mangfold i utbudet.
Yu, Shubin & Hudders, Liselot (2021)

Measurement invariance of the modified brand luxury index scale across gender, age and countries

Journal of Fashion Marketing and Management, 26(5) Doi: https://doi.org/10.1108/JFMM-10-2020-0235 - Full text in research archive

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Purpose Many instruments have been developed to measure the perceived luxuriousness of brands, but one of the most frequently used scales is the “brand luxury index” (BLI) from Vigneron and Johnson (2004) that distinguishes between high- and low-luxury brands. Despite its popularity and widespread use in academic research, the scale's psychometric properties and equivalence across cultures have been questioned. Recently, modified versions of the scale have been developed to strengthen the quality of the measurement. However, the performance and the measurement invariance of the modified version have not yet been investigated. The current paper aims to test the model fit of the modified BLI scale and the measurement invariance across gender, age and country groups using nine datasets from a total of three different countries. Design/methodology/approach This paper conducts a multi-group CFA to examine the measurement invariance of the BLI scale. Nine datasets were used in this study. The data were collected across three countries, the United States (5 datasets), China (2 datasets) and India (2 datasets) from 2016 to 2018. Findings The results of this analysis suggest that the modified BLI scale has an acceptable model fit and can be interpreted equivalently across gender and age groups. Metric invariance was found among the US, China and India. However, scalar measurement invariance was established only across two countries: the US and India. A follow-up analysis shows that partial scalar invariance can be established across the US, China and India when removing constraints on the parameters of three items: exclusive, precious and sophisticated. Originality/value This study is the first study to test the model fit of the modified BLI scale. The findings of this paper contribute to both the academia and industry. The authors recommend scholars and marketers to use a modified 19-item BLI scale to measure the perceived luxuriousness of brands in future research. First, the modified BLI scale tested in the current study offers very good performance with model fit values of a quality that has rarely been seen in prior research. The original scale of Vigneron and Johnson (2004) has been criticized for its poor model fit (Christodoulides et al., 2009). The modified scale of Doss and Robinson (2013) also has problems with the fit value. Second, the modified 19-item scale also shows adequate measurement invariance across different gender, age and countries. For scholars and marketers, the establishment of the metric invariance of the modified 19-item BLI scale implies that the scale can be used across gender, age and countries (the US, China and India) if the purpose of the study is to understand the relationship between some variables and perceived luxuriousness of a brand.
Lutz, Christoph & Hoffmann, Christian Pieter (2021)

Inequalities in online political participation: the role of privacy concerns

Handbook of Digital Inequality, , s. 323-337.

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Digital inequalities research has investigated the question of who engages in online political participation, finding gaps along socioeconomic variables such as gender, age or education. Recent research has also highlighted how online platforms may facilitate or encumber political participation. Especially for multi-purpose platforms such as Facebook, where users are supposed to use their real names, issues of adequate self-presentation arise. The diversity of multiple audiences engenders privacy concerns, particularly when controversial political issues are at play. In this contribution, we add to existing research on digital inequalities in online political participation by focusing on privacy concerns as a critical construct. We use a survey of German Internet users to test the effect of privacy concerns on online political participation. Contrary to initial expectations, privacy concerns are found to increase political participation. As privacy concerns are spread quite evenly throughout the population, they contribute little to the socioeconomic stratification of online political participation. Social media use, however, exerts a strong positive effect on political participation, and differs significantly among socioeconomic segments of the population.
Fieseler, Christian; Léa, Steinacker & Miriam, Meckel (2021)

Polanyi’s Paradox in the Age of Intelligent Machines

Morals + Machines, 1(2) , s. 3-6. Doi: https://doi.org/10.5771/2747-5174-2021-2-3
Buhmann, Alexander & Schoeneborn, Dennis (2021)

Envisioning PR research without taking organizations as collective actors for granted: A rejoinder and extension to Hou

Public relations inquiry, 10(1) , s. 119-127. Doi: https://doi.org/10.1177/2046147X20987337 - Full text in research archive

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In a recent article in Public Relations Inquiry, Jenny Hou has fittingly argued for a stronger focus on agency and actorhood in PR research. We point to two crucial aspects in which we think her arguments need to be extended, namely: (a) embracing the constitutive role of communication for organizational actorhood and agency, and (b) rethinking the role of PR in the constitution of organizational actors. We argue that such extension would allow for an important and radical twist in perspective that highlights a widely neglected question in PR research: What if the collective actorhood status of organizations is not treated as a given but rather arises from communicative attributions of such actorhood status to social entities? Finally, we develop key implications from this shift in perspective for PR scholarship, education, and practice.
Dühring, Lisa & Zerfass, Ansgar (2021)

The Triple Role of Communications in Agile Organizations

International Journal of Strategic Communication, 15(2) , s. 93-112. Doi: https://doi.org/10.1080/1553118X.2021.1887875 - Full text in research archive

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This study presents the findings of multi-method research that explores the challenges and implications of the concept of agility for the field of strategic communication. Despite its omnipresence in business practice, research on agility in the domain of strategic communication is scarce. Thus, a four-step research process was conducted to link the interdisciplinary debate about agility to the field of strategic communication. First, a systematic literature review across various disciplines provided a comprehensive understanding of agility and its key dimensions. Second, several conceptual frameworks for agility were analyzed and the relevant aspects for strategic communication were synthesized. In the third step, the current impact of organizational agility on corporate communications was explored by conducting empirical in-depth interviews with chief communication officers and senior communication managers from 38 multinational companies. Finally, the theoretical, conceptual, and empirical insights were combined to develop a framework for the role of strategic communication in the context of organizational agility. The findings of this study suggest that communication departments need to: a) adopt their own structures and processes, accordingly; b) enhance organizational agility by enabling other departments; and c) communicate the agile transformation of their organization both internally and externally.
Angelovska, Julijana; Časni, Anita Čeh & Lutz, Christoph (2021)

The Influence of Demographics, Attitudinal and Behavioural Characteristics on Motives to Participate in the Sharing Economy and Expected Benefits of Participation

Becoming a Platform in Europe: On the Governance of the Collaborative Economy, , s. 35-58. Doi: https://doi.org/10.1561/9781680838411.ch3 - Full text in research archive

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The sharing economy is a relevant economic phenomenon of recent times and important for sustainable economic growth. This chapter considers the motivational factors that drive and hinder participation in the sharing economy. It investigates the impact of both economic or non-economic drivers and what role demographics, attitudinal and behavioural characteristics play as antecedents of those drivers. We rely on rich data from a 12-country survey to conduct our analysis, and we distinguish between three categories of respondents: providers, consumers and aware non-users. Trust, innovativeness and materialism are considered as important attitudinal antecedents, while volunteering is used as the key behavioural antecedent. We find that economic motives outperform noneconomic motives overall. However, compared with providers and aware non-users, consumers are more strongly driven by economic motives, especially those who are more educated and trusting. Additionally, younger, more educated, more innovative, materialistic and volunteering respondents are driven more than others by non-economic motives. Finally, providers with lower household income, who are more educated and innovative are more likely to be driven by economic motives, while providers that have more trust in people and volunteer more frequently are more likely to be driven by non-economic motives. Overall, the chapter contributes to a more differentiated understanding of participation in the sharing economy in terms of motives and their antecedents. We discuss theoretical and practical implications of the findings.
Bucher, Eliane; Schou, Peter Kalum, Waldkirch, Matthias, Grünwald, Eduard & Antons, David (2021)

Structuring the Haystack: Studying Online Communities with Dictionary-Based Supervised Text Analysis and Network Visualization

Research Methods for Digital Work and Organization: Investigating Distributed, Multi-Modal, and Mobile Work,
Meurer, Madeleine; Waldkirch, Matthias, Schou, Peter Kalum, Bucher, Eliane & Burmeister-Lamp, Katrin (2021)

Digital affordances: how entrepreneurs access support in online communities during the COVID-19 pandemic

Small Business Economics, 58, s. 637-663. Doi: https://doi.org/10.1007/s11187-021-00540-2 - Full text in research archive

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COVID-19 has caused significant and unforeseen problems for entrepreneurs. While entrepreneurs would normally seek social support to help deal with these issues, due to social distancing, physical networks are often not available. Consequently, entrepreneurs must turn to alternative support sources, such as online communities, raising the question of how support is created in such spaces. Drawing on an affordance perspective, we investigate how entrepreneurs interact with online communities and base our qualitative analysis on conversation data (76,365 posts) from an online community of entrepreneurs on Reddit during the COVID-19 pandemic. Our findings draw out four affordances that online communities offer to entrepreneurs (resolving problems, reframing problems, reflecting on situations, refocusing thinking and efforts), resulting in a framework of entrepreneurial support creation in online communities. Thus, our study contributes to debates around (1) entrepreneurs’ support during COVID-19 and (2) digital affordances in the entrepreneurship context.
Gran, Anne-Britt & Røssaak, Eivind (2021)

Mangfold i spill: Digitalisering av kultur og medier i Norge

Universitetsforlaget
Fosch-Villaronga, E.; Hof, S van der, Lutz, C. & Tamò-Larrieux, A. (2021)

Toy story or children story? Putting children and their rights at the forefront of the artificial intelligence revolution

AI & Society: Knowledge, Culture and Communication, 38(1) , s. 133-152. Doi: https://doi.org/10.1007/s00146-021-01295-w - Full text in research archive

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Policymakers need to start considering the impact smart connected toys (SCTs) have on children. Equipped with sensors, data processing capacities, and connectivity, SCTs targeting children increasingly penetrate pervasively personal environments. The network of SCTs forms the Internet of Toys (IoToys) and often increases children's engagement and playtime experience. Unfortunately, this young part of the population and, most of the time, their parents are often unaware of SCTs’ far-reaching capacities and limitations. The capabilities and constraints of SCTs create severe side effects at the technical, individual, and societal level. These side effects are often unforeseeable and unexpected. They arise from the technology's use and the interconnected nature of the IoToys, without necessarily involving malevolence from their creators. Although existing regulations and new ethical guidelines for Artificial Intelligence provide remedies to address some of the side effects, policymakers did not develop these redress mechanisms having children and SCTs in mind. This article provides an analysis of the arising side effects of SCTs and contrasts them with current regulatory redress mechanisms. We thereby highlight misfits and needs for further policy making efforts.
Talukdar, Nabanita & Yu, Shubin (2021)

Breaking the psychological distance: the effect of immersive virtual reality on perceived novelty and user satisfaction

Journal of Strategic Marketing, Doi: https://doi.org/10.1080/0965254X.2021.1967428 - Full text in research archive
Hagelstein, Jens; Einwiller, Sabine & Zerfass, Ansgar (2021)

The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training

Public Relations Review, 47(4) Doi: https://doi.org/10.1016/j.pubrev.2021.102063 - Full text in research archive

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Digital communication tools and practices improve the spread and impact of organisational messages. Quite often, however, they also pose moral problems. This article examines how often public relations practitioners encounter moral issues in their day-to-day work, how they assess digital communication tools and practices in terms of ethics, and the resources on which they rely to tackle moral challenges. Four research questions were addressed in an online survey among 2,324 practitioners who work in PR departments of organisations or in PR agencies across Europe. Results show that PR practitioners face more moral challenges in their daily work than they have faced in the past. Regarding digital communication tools and practices, they report moral concerns especially related to using bots, exploiting personal data for big-data analyses, paying social media influencers, and using sponsored content. Personal values and beliefs are the most important resource for dealing with moral issues—whether because only a minority of practitioners has participated in any formal ethics training within the past three years, or because existing ethical guidelines are outdated. Results call for the development of ethical guidelines that can provide explicit advice in the area of digital communication. Furthermore, structured training programs and ethics courses in graduate programs are needed to enhance practitioners’ ethical knowledge.
Røyseng, Sigrid (2021)

Public art debates as boundary struggles

International Journal of Cultural Policy, 25(8) , s. 1-14. Doi: https://doi.org/10.1080/10286632.2021.2009472 - Full text in research archive

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This article investigates the symbolic boundaries that are at play in controversies over public art projects and the criteria different groups of actors, (e.g. artists, art experts, bureaucrats, and local communities), use when evaluating public art. This investigation shed light on how art, artistic autonomy, and public spaces are subject to ”boundary struggles” in which the identities and worth of different social groups and the value of art in society are negotiated. Based on case studies of two public art projects that were rejected before their completion, – and by tracing the media coverage of the public debates these cases generated, – this analysis reveals that the ways art is understood vary considerably between representatives of the artistic field and those outside of it. It is argued that insights into such struggles can inform cultural policy in the narrow and wide sense. It is valuable to gain insight into how ‘ordinary people’ value and draw boundaries around art, as cultural policy research has primarily attended to the perspectives of public authorities and professional actors in the artistic field.
Nordahl, Thomas & Overland, Terje (2021)

Tilpasset opplæring og inkluderende støttesystemer Høyt læringsutbytte for alle elever

Gyldendal Akademisk

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Dette er de grunnleggende temaene for denne boka om tilpasset opplæring og inkluderende pedagogiske støttesystemer. Ut fra en tredeling av elevgruppen drøfter og viser Nordahl og Overland hvordan opplæring kan tilrettelegges for alle elever i skolen. Her presenteres et forskningsbasert system som har bedre sannsynlighet for å sikre elevenes læring enn det tradisjonelle spesialpedagogiske systemet som har vært brukt i skolen siden 1975. Forfatterne hevder at alle lærere trenger støtte fra kolleger i arbeidet, og slik støtte er spesielt viktig for lærere som prøver å forbedre læringsresultatene til elever som har mangelfullt læringsutbytte. I boka drøftes det hvordan interne og eksterne pedagogiske støttesystemer i skolen kan bistå lærere slik at opplæringen blir best mulig tilpasset den enkelte elevs forutsetninger og muligheter. Videre legges det et sterkt fokus på at det er elevenes læring som er det inkluderende pedagogiske støttesystemet sin hensikt. Målgruppen for boken er for studenter i ulike lærerutdanningstilbud, og ikke minst aktive lærere og skoleledere som har behov for å videreutvikle den pedagogiske praksisen i skolen.
Pilav-Velic, Amila; Černe, Matej, Trkman, Peter, Wong, Sut I & Abaz, Anela Kadic (2021)

Digital or innovative: Understanding "digital literacy - practice - innovative work behavior" chain

South East European Journal of Economics and Business, 16(1) , s. 107-119. Doi: https://doi.org/10.2478/jeb-2021-0009 - Full text in research archive

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Digital transformation has put tremendous pressure on employees to innovate with the use of information technology (IT). This paper explores the extent to which digital literacy and personal innovativeness contribute to individual’s innovative work behavior (IWB). To test our hypotheses, we apply double bootstrapping mediation analyses paired with relative importance analysis on a dataset collected from employees (N = 167) in a pharmaceutical company. The results showed the existence of a double-mediation chain whereby digital practices and attitude toward digitalized innovation mediate the positive relationship between digital literacy and IWB. Surprisingly, said chain was not supported for personally innovative individuals, indicating that digital literacy plays a relatively more important role in stimulating attitudes toward digitalized innovation and IWB. Our findings add further specificity to research on digital natives and may help organizations understand the role of digital literacy and personal innovativeness in organizationally-relevant outcomes, such as IWB.
Gaustad, Terje & Booth, Peter (2021)

The COVID-19 Pandemic and Cultural Industries in the Nordic Region: Emerging strategies in film and drama productions

Cultural Industries and the Covid-19 Pandemic,

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For producers of film and TV-drama series, Covid-19 was a Black Swan event, a low-probability, high-impact event that is almost impossible for decision makers to forecast. The pandemic, and the government and industry restrictions that followed, rendered physical production work difficult or impossible, and caused significant market disturbances. Unable to rely on normal risk assessments and crisis management plans, producers employed emergency strategies for the survival of their projects. From a project management and strategy perspective, the crisis offers a unique opportunity to gain insight into how a full population of producers develop emergency strategies to increase the resilience of their projects. Data from film and TV-drama projects produced during the pandemic across the Nordic region reveals that producers in response to the initial complete disruption employ emergency strategies in which they relax priorities in many or all strategic areas to secure project survival, and that very few are abandoned. As the crisis lingers, with more foreseeable heightened and enduring uncertainty, emergent strategies transpire in which strategic focus returns to normal areas of content, organization, economy, and schedule. These patterns were observed across country borders, with corresponding variability in the levels of intensity of the pandemic and in restrictive measures.
Pilav-Velic, Amila; Černe, Matej, Trkman, Peter, Wong, Sut I & Abaz, Anela Kadic (2021)

Digital or innovative: Understanding "digital literacy - practice - innovative work behavior" chain

South East European Journal of Economics and Business, 16(1) , s. 107-119. Doi: https://doi.org/10.2478/jeb-2021-0009 - Full text in research archive

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Digital transformation has put tremendous pressure on employees to innovate with the use of information technology (IT). This paper explores the extent to which digital literacy and personal innovativeness contribute to individual’s innovative work behavior (IWB). To test our hypotheses, we apply double bootstrapping mediation analyses paired with relative importance analysis on a dataset collected from employees (N = 167) in a pharmaceutical company. The results showed the existence of a double-mediation chain whereby digital practices and attitude toward digitalized innovation mediate the positive relationship between digital literacy and IWB. Surprisingly, said chain was not supported for personally innovative individuals, indicating that digital literacy plays a relatively more important role in stimulating attitudes toward digitalized innovation and IWB. Our findings add further specificity to research on digital natives and may help organizations understand the role of digital literacy and personal innovativeness in organizationally-relevant outcomes, such as IWB.
Gaustad, Terje & Booth, Peter (2021)

The COVID-19 Pandemic and Cultural Industries in the Nordic Region: Emerging strategies in film and drama productions

Cultural Industries and the Covid-19 Pandemic,

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For producers of film and TV-drama series, Covid-19 was a Black Swan event, a low-probability, high-impact event that is almost impossible for decision makers to forecast. The pandemic, and the government and industry restrictions that followed, rendered physical production work difficult or impossible, and caused significant market disturbances. Unable to rely on normal risk assessments and crisis management plans, producers employed emergency strategies for the survival of their projects. From a project management and strategy perspective, the crisis offers a unique opportunity to gain insight into how a full population of producers develop emergency strategies to increase the resilience of their projects. Data from film and TV-drama projects produced during the pandemic across the Nordic region reveals that producers in response to the initial complete disruption employ emergency strategies in which they relax priorities in many or all strategic areas to secure project survival, and that very few are abandoned. As the crisis lingers, with more foreseeable heightened and enduring uncertainty, emergent strategies transpire in which strategic focus returns to normal areas of content, organization, economy, and schedule. These patterns were observed across country borders, with corresponding variability in the levels of intensity of the pandemic and in restrictive measures.
Alm, Kristian & Guttormsen, David S.A. (2021)

Enabling the Voices of Marginalized Groups of People in Theoretical Business Ethics Research

Journal of Business Ethics, 182, s. 1-18. Doi: https://doi.org/10.1007/s10551-021-04973-3 - Full text in research archive

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The paper addresses an understudied but highly relevant group of people within corporate organizations and society in general—the marginalized—as well as their narration, and criticism, of personal lived experiences of marginalization in business. They are conventionally perceived to lack traditional forms of power such as public influence, formal authority, education, money, and political positions; however, they still possess the resources to impact their situations, their circumstances, and the structures that determine their situations. Business ethics researchers seldom consider marginalized people’s voices and experiences as resources to understand their lives, as demonstrated through a review of 7500 articles published in the Journal of Business Ethics and Business Ethics Quarterly (2000–2019). Only 78 studies included aspects of marginalized groups. 69 of those studies discussed the topic of marginalized groups of people, but without integrating their explicit voices into the text. Only 9 of the 78 articles featured marginalized people’s explicit voices about their marginalization experiences incorporated into the text as a source for exploration. None of the identified studies discussed the potential for theorizing based on such voices. This paper contributes to business ethics theory by developing four theoretical possibilities vis-à-vis the critical voices of marginalized people’s experiences in business: (a) marginalized theory on critical agency and freedom of speech; (b) the gatekeeping role of academia; (c) primary sources; and (d) a participative perspective. Discussing the theoretical potential of quoting the above voices can enrich business ethics research in terms of the theoretical understanding of marginalized groups in business.
Alvesson, Mats & Gjerde, Susann (2021)

Meddling in the middle: The middle manager yo-yo on a constant move

The connecting leader: Serving concurrently as a leader and a follower (Leadership Horizons), , s. 131-155.
Gran, Anne-Britt; Booth, Peter & Bucher, Taina (2021)

Kjennskap til algoritmer - en ny digital metaferdighet

Mangfold i spill: Digitalisering av kultur og medier i Norge, , s. 83-99.
Olsen, Ragnhild Kristine (2021)

Brukerbetaling i lokalaviser – en trussel for bruksmangfold og lokaldemokrati?

Mangfold i spill: Digitalisering av kultur og medier i Norge, , s. 190-210. Doi: https://doi.org/10.18261/9788215044828-2021-10 - Full text in research archive

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Mediepolitikken i Norge legger særlig vekt på å sikre tilgang til lokale medier i hele landet for å stimulere en felles, åpen og opplyst offentlig samtale. Denne ambisjonen er knyttet til en overordnet målsetting om å bidra til et mangfoldig medietilbud for befolkningen. Dette kapittelet belyser hvordan innføringen av brukerbetaling i norske lokalaviser på nett påvirker bruken av dette medietilbudet, det vil si bruksmangfold. Ved å analysere møtet mellom lokalavisenes verdiforslag til publikum på den ene siden og publikums opplevde verdi av dette verdiforslaget på den andre siden belyser kapittelet tre problemer for bruksmangfold av lokaljournalistikk for bestemte demografiske grupper. Dette er relevansproblemet, gratisproblemet og problemet med positive eksternaliteter.
Büchi, Moritz; Fosch-Villaronga, Eduard, Lutz, Christoph, Tamò-Larrieux, Aurelia & Velidi, Shruthi (2021)

Making sense of algorithmic profiling: User perceptions on Facebook

Information, Communication & Society, online first Doi: https://doi.org/10.1080/1369118X.2021.1989011 - Full text in research archive

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Algorithmic profiling has become increasingly prevalent in many social fields and practices, including finance, marketing, law, cultural consumption and production, and social engagement. Although researchers have begun to investigate algorithmic profiling from various perspectives, socio-technical studies of algorithmic profiling that consider users’ everyday perceptions are still scarce. In this article, we expand upon existing user-centered research and focus on people’s awareness and imaginaries of algorithmic profiling, specifically in the context of social media and targeted advertising. We conducted an online survey geared toward understanding how Facebook users react to and make sense of algorithmic profiling when it is made visible. The methodology relied on qualitative accounts as well as quantitative data from 292 Facebook users in the United States and their reactions to their algorithmically inferred ‘Your Interests’ and ‘Your Categories’ sections on Facebook. The results illustrate a broad set of reactions and rationales to Facebook’s (public-facing) algorithmic profiling, ranging from shock and surprise, to accounts of how superficial – and in some cases, inaccurate – the profiles were. Taken together with the increasing reliance on Facebook as critical social infrastructure, our study highlights a sense of algorithmic disillusionment requiring further research.
Buhmann, Alexander; Linke, Jeanne, Frandsen, Finn, Zerfass, Ansgar, Luoma-aho, Vilma & Falkheimer, Jesper (2021)

The Nordic communications report 2021. Current and future trends in Norway, Denmark, Finland, and Sweden

[Report Research]. BI Forlag
Kristensen, Linn-Birgit Kampen & Lüders, Marika (2021)

Convenient and worth the price? Identifying early users and predicting future use of book streaming services

Convergence. The International Journal of Research into New Media Technologies, Doi: https://doi.org/10.1177/13548565211057516 - Full text in research archive

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The printed book has been resilient to change, and the adoption of e-books has been slow. In this context, few studies have addressed a potential turn to streaming services for books. This paper examines the adoption of book streaming in the Norwegian market, where the market-leaders Storytel and Fabel report rapid increases in number of subscribers. We examine who these early adopters are, and what may predict future use of streaming services among non-users. Theoretically, the study is situated within the fields of innovation diffusion and technology acceptance. The study is based on a cross-sectional online survey with a representative sample of the Norwegian population. Results show that users are younger and more educated, and that book streaming is more popular among women than men. The audiobook format allows for flexible ways of consuming books, complementing rather than replacing the printed book. For non-users, results show that convenience value and price value predict behavioural intention to use book streaming services. While emotional attachment to printed books has been found to act as a barrier for adoption of e-books, its negative effect on behavioural intention for book streaming services is only modest.
Gustavsen, Ann Margareth; Stranger-Johannessen, Espen & Mælan, Ellen Nesset (2021)

Slik gikk det med svake og sterke elever i året med koronaskole

[Popular Science Article]. Forskersonen.no,
Wong, Sut I; Kost, Dominique & Fieseler, Christian (2021)

From crafting what you do to building resilience for career commitment in the gig economy

Human Resource Management Journal, , s. 1-18. Doi: https://doi.org/10.1111/1748-8583.12342 - Full text in research archive

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The present study investigates how individual and collaborative job crafting may help digital labourers to build resilience and career commitment in the gig economy. Results based on a time-lagged survey from 334 digital labourers indicate that those who engaged in higher individual job crafting reported subsequently higher resilience at the outset. Moreover, high collaborative job crafting compensated for low individual crafting efforts in reaching higher resilience and subsequently higher career commitment in the gig economy. Theoretical and practical implications for sustainable careers in the gig economy are discussed.
Molde, Audun (2021)

Den digitaliserte musikkbransjen

Kreativ næring: Lokale, digitale og økonomiske perspektiver, , s. 126-142.
Jarrahi, Mohammad Hossein; Newlands, Gemma Elisabeth Marjorie, Lee, Min Kyung, Wolf, Christine, Kinder, Eliscia & Sutherland, Will (2021)

Algorithmic management in a work context

Big Data & Society (BD&S), 8(2) , s. 1-14. Doi: https://doi.org/10.1177/20539517211020332 - Full text in research archive

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The rapid development of machine-learning algorithms, which underpin contemporary artificial intelligence systems, has created new opportunities for the automation of work processes and management functions. While algorithmic management has been observed primarily within the platform-mediated gig economy, its transformative reach and consequences are also spreading to more standard work settings. Exploring algorithmic management as a sociotechnical concept, which reflects both technological infrastructures and organizational choices, we discuss how algorithmic management may influence existing power and social structures within organizations. We identify three key issues. First, we explore how algorithmic management shapes pre-existing power dynamics between workers and managers. Second, we discuss how algorithmic management demands new roles and competencies while also fostering oppositional attitudes toward algorithms. Third, we explain how algorithmic management impacts knowledge and information exchange within an organization, unpacking the concept of opacity on both a technical and organizational level. We conclude by situating this piece in broader discussions on the future of work, accountability, and identifying future research steps.
Eidsvold-Tøien, Irina & Gaustad, Terje (2021)

Opphavsrett, håndheving og mangfold

Universitetsforlaget, Oslo,
Berntzen, Marthe & Wong, Sut I (2021)

Autonomous but interdependent: The roles of initiated and received task interdependence in distributed team coordination

International Journal of Electronic Commerce, 25(1) , s. 7-28. Doi: https://doi.org/10.1080/10864415.2021.1846851 - Full text in research archive

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Distributed team arrangements are becoming “the new normal”. The present study considers the evolution of electronic commerce into an area where operational interaction and coordination of work occurs when previously only commerce occurred. As more teams are moving online, the need to understand the conditions supporting team coordination is becoming increasingly prevalent. By examining the moderating roles of initiated and received task interdependence on the relationship between perceptions of self-management and coordination in distributed teams, we aim to advance research in the area of e-commerce and benefit distributed teams in current and future practice. Results based on a survey of 101 professionals working in distributed teams indicate that the level of team self-management is positively related to perceived coordination when the level of initiated task interdependence within a team is high, as well as when the level of received task interdependence is low. These findings further indicate that initiated and received team task interdependence represent difference team coupling structures that can enable or hinder team coordination. Theoretical and practical implications for the boundary conditions to sustain coordination in self-managing teams are discussed.
Jensen, Thor Øivind; Jacobsen, Eivind, Knudsen, Morten W. & Schjelderup, Gerhard Emil (2021)

Forbrukersosiologi

Fagbokforlaget
Waldkirch, Matthias; Bucher, Eliane, Schou, Peter Kalum & Grünwald, Eduard (2021)

Controlled by the algorithm, coached by the crowd–how HRM activities take shape on digital work platforms in the gig economy

International Journal of Human Resource Management, 32(12) , s. 1-36. Doi: https://doi.org/10.1080/09585192.2021.1914129 - Full text in research archive

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An increasing number of workers turn to digital platforms – such as Fiverr, Freelancer, and Upwork – as an alternative to traditional work arrangements. Digital platforms govern how gig workers join, move through, and leave platforms – often with the help of self-learning algorithms. While digital platforms and algorithms take on HRM practices, we know little about how HRM activities unfold on digital work platforms in the gig economy. The study therefore aims to understand how HRM activities apply to and take shape on digital platforms by studying worker perceptions. We combine supervised text analysis with an in-depth qualitative content analysis, relying on 12’924 scraped comments from an online forum of workers on Upwork. We outline five conversations on HRM practices that pertain to access and mobility, training and development, scoring and feedback, appraisal and control and platform literacy and support. Based on these findings, we build five propositions about how digital work platforms employ HRM activities. Our paper contributes to recent work on HRM on digital platforms by (1) developing a new mixed-methods approach that illustrates how the content of HRM practices may differ from traditional organizations, (2) highlighting the changing role of actors in creating HRM practices by introducing the concept of ‘crowd-created’ HRM practices, and (3) conceptualizing how digital platforms employ a ‘hybrid HRM approach’.
Perkins, Graham; Gilmore, Sarah, Guttormsen, David S.A. & Taylor, Stephen (2021)

Analysing the impacts of Universal Basic Income in the changing world of work: Challenges to the psychological contract and a future research agenda

Human Resource Management Journal, 32(1) Doi: https://doi.org/10.1111/1748-8583.12348 - Full text in research archive

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Technological developments within advanced economies are impacting organisations and working lives. With the advent of ‘Industry 4.0’, Universal Basic Income (UBI) is being cast as a potential ‘buffer’—a social safety net—to the restructuring of organisations, jobs, and economies that are already underway. The Covid-19 pandemic is providing an additional impetus as governments instigate similar safety nets as employment falls in the wake of the virus. To date, much of the debate concerning UBI has taken place in disciplines outside the auspices of Human Resource Management with most commentary occurring within the spheres of economics and social policy. This conceptual study is one of the first within the human resource management (HRM) field to address the potential impacts of UBI on orientations to work and the management of employees. To do this, we focus on a central underpinning theory within HRM, the psychological contract and how this might be affected by its introduction. Finally, a research agenda is developed that provides options by which we might explore the implications of UBI for the practice of HRM when and if such schemes are implemented.
Vogt, Catharina; Gils, Suzanne van, Quaquebeke, Niels Van, Grover, Steven & Eckloff, Tilman (2021)

Proactivity at work: The roles of respectful leadership and leader group prototypicality

Journal of Personnel Psychology, 20(3) , s. 114-123. Doi: https://doi.org/10.1027/1866-5888/a000275 - Full text in research archive

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We propose that two aspects of leadership, perceived respectful leadership and the degree of leaders’ prototypicality, positively affect employee proactivity. A multisource and multilevel field study of 234 employees supervised by 62 leaders shows that respectful leadership relates positively to employee proactivity in terms of personal initiative and that leader group prototypicality diminishes this effect. Moreover, perceived respectful leadership and prototypicality substitute for one another in their relation to follower proactivity. This study contributes to previous research that shows leader–follower relationships enhance proactivity by showing the impact of perceived respectful leadership and leader group prototypicality.
Ake-Kob, Alin; Blazeviciene, Aurelija, Colonna, Liane, Čartolovni, Anto, Colantonio, Sara, Dantas, Carina, Fedosov, Anton, Florez-Revuelta, Francisco, Fosch-Villaronga, Eduard, He, Zhicheng, Klimczuk, Andrzej, Kuźmicz,, Maksymilian, Lukács, Adrienn, Lutz, Christoph, Mordini, Emilio, Mekovec, Renata, Pajalic, Zada, Pierscionek, Barbara Krystyna, Romero, Maria Jose Santofimia, Salah, Albert Ali, Sobecki, Andrzej, Solanas, Augusti & Tamò-Larrieux, Aurelija (2021)

State of the art on ethical, legal, and social issues linked to audio- and videobased AAL solutions

[Report Research]. https://goodbrother.eu/publications/

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Abstract Ambient assisted living (AAL) technologies are increasingly presented and sold as essential smart additions to daily life and home environments that will radically transform the healthcare and wellness markets of the future. An ethical approach and a thorough understanding of all ethics in surveillance/monitoring architectures are therefore pressing. AAL poses many ethical challenges raising questions that will affect immediate acceptance and long-term usage. Furthermore, ethical issues emerge from social inequalities and their potential exacerbation by AAL, accentuating the existing access gap between high-income countries (HIC) and low and middle-income countries (LMIC). Legal aspects mainly refer to the adherence to existing legal frameworks and cover issues related to product safety, data protection, cybersecurity, intellectual property, and access to data by public, private, and government bodies. Successful privacy-friendly AAL applications are needed, as the pressure to bring Internet of Things (IoT) devices and ones equipped with artificial intelligence (AI) quickly to market cannot overlook the fact that the environments in which AAL will operate are mostly private (e.g., the home). The social issues focus on the impact of AAL technologies before and after their adoption. Future AAL technologies need to consider all aspects of equality such as gender, race, age and social disadvantages and avoid increasing loneliness and isolation among, e.g. older and frail people. Finally, the current power asymmetries between the target and general populations should not be underestimated nor should the discrepant needs and motivations of the target group and those developing and deploying AAL systems. Whilst AAL technologies provide promising solutions for the health and social care challenges, they are not exempt from ethical, legal and social issues (ELSI). A set of ELSI guidelines is needed to integrate these factors at the research and development stage. Keywords Ethical principles, Privacy, Assistive Living Technologies, Privacy by Design, General Data Protection Regulation.
Gran, Anne-Britt & Olsen, Bjørn Eirik (2021)

Kreativ næring: Lokale, digitale og økonomiske perspektiver

Universitetsforlaget
Gran, Anne-Britt & Olsen, Bjørn Eirik (2021)

Kreativ næring og kultursektoren i Norge – omsetning, verdiskaping og sysselsetting

Kreativ næring: Lokale, digitale og økonomiske perspektiver,
Booth, Peter; Evers, Lucas, Villaronga, Eduard Fosch, Lutz, Christoph, McDermott, Fiona, Riccio, Piera, Rioux, Vincent, Sears, Alan M., Tamò-Larrieux, Aurelia & Wieringa, Maranke (2021)

Artountability: Art & Algorithmic Accountability

Data Protection and Privacy: Enforcing Rights in a Changing World, , s. 45-66.
Jensen, Thor Øivind; Jacobsen, Eivind, Knudsen, Morten William & Schjelderup, Gerhard Emil (2021)

Forbrukersosiologi: Bærekraft, digitalisering, identitet og makt

Fagbokforlaget
Wilhelmsen, Tiril; Lekhal, Ratib, Alexandersen, Nina, Brandlistuen, Ragnhild Eek & Wang, Mari Vaage (2021)

Children’s temperament moderates the long-term effects of pedagogical practices in ECEC on children’s externalising problems

European Early Childhood Education Research Journal, 29(2) , s. 206-223. Doi: https://doi.org/10.1080/1350293X.2021.1895273 - Full text in research archive

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In this study, we explored how free play and scaffolding practices in Early Childhood Education and Care (ECEC) related to children’sexternalising problems both in ECEC and later in school.Furthermore, we aimed to reduce the knowledge gap of whether these relations depended on children’s differences in emotional temperament. We used structural equation modelling to analysedata from 7421 children from the Norwegian Mother, Father an dChild Cohort Study. Results indicated that more free playassociated with less externalising problems in ECEC for children ingeneral. For children with higher emotionality, more free playrelated to increased externalising problems in school. Scaffoldingin ECEC was not associated with externalising problems, butmoderated the longitudinal association of free play for children with higher emotionality. All children benefited from free play in ECEC for their concurrent mental health. However, for childrenwith higher emotionality, more free play in ECEC might be a riskfactor for reduced mental health in school, where there is lessfree play than in ECEC. More scaffolding in combination with freeplay in ECEC can reduce this risk. Further research should addressthe content of play and scaffolding practices in more detail.
Buøen, Elisabet Solheim; Lekhal, Ratib, Lydersen, Stian, Berg-Nielsen, Turid Suzanne & Drugli, May Britt (2021)

Promoting the Quality of Teacher-Toddler Interactions: A Randomized Controlled Trial of “Thrive by Three” In-Service Professional Development in 187 Norwegian Toddler Classrooms

Frontiers in Psychology, 12 Doi: https://doi.org/10.3389/fpsyg.2021.778777 - Full text in research archive

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The effectiveness of the Thrive by Three intervention, a 10-month, multicomponent, in-service professional development model to promote the quality of caregiver-toddler interactions (i.e., process quality), was tested utilizing a clustered randomized controlled design. Eighty childcare centers with 187 toddler classrooms in Norway were randomly assigned to either the Thrive by Three intervention group (n=87) or a usual-activity wait list control group (n=100). Interactional quality was assessed with the Toddler version of the Classroom Assessment Scoring System (CLASS-Toddler) at three timepoints: pre-, mid-, and post-intervention. There were significant group differences in change in quality during the intervention period in both CLASS domains, Emotional and Behavioral Support (EBS), and Engaged Support for Learning (ESL), with greater overall differences in the ESL domain. Quality increased in the intervention groups, but quality decreased in the control group from baseline to post-intervention. There were significant group differences in quality at baseline. The Thrive by Three intervention had a positive effect on teacher-toddler interactions in both the EBS and ESL domains. Results need to be replicated preferably in more diverse samples.
Trijp, Catharina Petronella Johanna Van; Lekhal, Ratib, Drugli, May Britt, Rydland, Veslemøy & Buøen, Elisabet Solheim (2021)

Validation of the Leiden Inventory for the Child’s Well-Being in Daycare (LICW-D) Questionnaire in Norwegian Early Childhood Education and Care Centers

Frontiers in Psychology, 12 Doi: https://doi.org/10.3389/fpsyg.2021.767137 - Full text in research archive

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The promotion of children’s development and well-being is a core concept in Early Childhood Education and Care (ECEC) quality frameworks. Yet, few validated instruments measuring young children’s well-being exist. This study examined the validity of The Leiden Inventory for the Child’s Well-being in Daycare (LICW-D) (De Schipper et al., 2004b) in a sample of toddlers (n = 1,472) attending ECEC centers in Norway, using confirmatory factor analysis. Factorial invariance across gender and concurrent validity were also investigated. Indicators of concurrent validity were problem behaviors and difficult temperament, as rated by professional caregivers. Results showed a marginally acceptable fit for the hypothesized one-factor model, when allowing the measurement error of four item pairs to be correlated. This slightly modified model showed satisfactory concurrent validity, and factorial invariance across gender was confirmed.
Mikalsen, Marius; Moe, Nils Brede, Wong, Sut I & Stray, Viktoria (2021)

Agile Information System Development Organizations Transforming to Large-Scale Collaboration

ICIS 2021 Proceedings,

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We report findings from a case study of a large agile information systems development (ISD) organization´s sudden transformation to distributed, digital work in the context of the Covid-19 pandemic. It seeks to understand how knowledge creation and sharing changes. The findings show various forms of distance being introduced, digital tool usage, increased task orientation, and variations across teams. To analyze the findings, we use the concepts of large-scale collaborations and sociability. Large-scale collaboration offers a socio-technical perspective on tackling distributed knowledge sharing and creation in the presence of multiple, loosely coupled partners using digital tools for collaboration. We show what the digital tools afford using the concept of sociability. We discuss how distributed digital practices make teams more task-oriented and that creating and maintaining sociability, a key issue for knowledge sharing in agile ISD organizations, require relation-oriented communication during practical problem solving using digital tools.
Aroyo, Alexander; Bruyne, Jan De, Dheu, Orian, Fosch-Villaronga, Eduard, Gudkov, Aleksei, Hoch, Holly, Jones, Steve, Lutz, Christoph, Sætra, Henrik Skaug, Solberg, Mads & Tamò-Larrieux, Aurelia (2021)

Overtrusting Robots: Setting a Research Agenda to Mitigate Overtrust in Automation

Paladyn - Journal of Behavioral Robotics, 12(1) , s. 423-436. Doi: https://doi.org/10.1515/pjbr-2021-0029 - Full text in research archive

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There is increasing attention given to the concept of trustworthiness for artificial intelligence and robotics. However, trust is highly context-dependent, varies among cultures, and requires reflection on others’ trustworthiness, appraising whether there is enough evidence to conclude that these agents deserve to be trusted. Moreover, little research exists on what happens when too much trust is placed in robots and autonomous systems. Conceptual clarity and a shared framework for approaching overtrust are missing. In this contribution, we offer an overview of pressing topics in the context of overtrust and robots and autonomous systems. Our review mobilizes insights solicited from in-depth conversations from a multidisciplinary workshop on the subject of trust in human-robot interaction, held at a leading robotics conference in 2020. A broad range of participants brought in their expertise, allowing formulation of a forward-looking research agenda on overtrust and automation biases in robotics and autonomous systems. Key points include the need for multidisciplinary understandings that are situated in an eco-system perspective, the consideration of adjacent concepts such as deception and anthropomorphization, a connection to ongoing legal discussions through the topic of liability and a socially embedded understanding of overtrust in education and literacy matters. The article integrates diverse literature and provides a ground for common understanding for overtrust in the context of human-robot interaction.
Nystad, Kathrin; Drugli, May Britt, Lydersen, Stian, Lekhal, Ratib & Buøen, Elisabet Solheim (2021)

Toddlers' stress during transition to childcare

European Early Childhood Education Research Journal, 29(2) , s. 157-182. Doi: https://doi.org/10.1080/1350293X.2021.1895269 - Full text in research archive

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In toddlers, the transition from home to childcare might elicit high levels of the stress hormone cortisol. Measuring cortisol may give an indicator for children’s experience and hence, may help improve this transition. We applied linear mixed model analyses to investigate the cortisol levels of 119 toddlers during their transition to childcare across time of day (morning, afternoon, and evening) and phase (accompanied by parents, separated from parents, and after four to six weeks in childcare). The influence of age, gender, number of siblings, and childcare group size was analyzed. Time of day and phase influenced cortisol levels significantly. On average, children had elevated cortisol levels in the afternoon throughout transition, with the peak coming in the separation phase. Cortisol levels declined significantly toward the evening. Children younger than 14 months showed higher evening levels and higher afternoon levels after 4–6 weeks in childcare. The findings suggest that the onset of childcare – particularly separation from parents – may be demanding for toddlers. Low evening levels indicate relief of tension at home. Higher levels of afternoon cortisol of under 14- months-old children at the follow-up measurement may indicate that younger children need more time to settle in at childcare.
Trijp, Catharina Petronella Johanna Van; Lekhal, Ratib, Drugli, May Britt, Rydland, Veslemøy, Gils, Suzanne van, Vermeer, Harriet J & Buøen, Elisabet Solheim (2021)

The Association between Toddlers’ Temperament and Well-Being in Norwegian Early Childhood Education and Care, and the Moderating Effect of Center-Based Daycare Process Quality.

Frontiers in Psychology, 12 Doi: https://doi.org/10.3389/fpsyg.2021.763682 - Full text in research archive

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Children who experience well-being are engaging more confidently and positively with their caregiver(s) and peers, which helps them to profit more from available learning opportunities and support current and later life outcomes. The goodness-of-fit theory suggests that children’s well-being might be a result of the interplay between their temperament and the environment. However, there is a lack of studies that examined the association between children’s temperament and well-being in early childhood education and care (ECEC), and whether this association is affected by ECEC process quality. Using a multilevel random coefficient approach, this study examines the association between toddlers’ (N = 1,561) temperament (shyness, emotionality, sociability, and activity) and well-being in Norwegian ECEC and investigates whether process quality moderates this association. Results reveal an association between temperament and well-being. Staff-child conflict moderates the association between shyness and well-being, and between activity and well-being. Moreover, high emotional behavioral support moderates the association between activity and well-being. Extra attention should be paid by the staff to these children’s needs.
Dick, Rolf van; Cordes, Berrit L., Lemoine, Jérémy E., Steffens, Niklas K., Haslam, S. Alexander, Akfirat, Serap Arslan, Ballada, Christine Joy A., Bazarov, Tahir, Aruta, John Jamir Benzon R., Avanzi, Lorenzo, Bodla, Ali Ahmad, Bunjak, Aldijana, Černe, Matej, Dumont, Kitty B., Edelmann, Charlotte M., Epitropaki, Olga, Fransen, Katrien, García-Ael, Cristina, Giessner, Steffen, Gleibs, Ilka H., Godlewska-Werner, Dorota, González, Roberto, Kark, Ronit, Gonzalez, Ana Laguia, Lam, Hodar, Lipponen, Jukka, Lupina-Wegener, Anna, Markovits, Yannis, Maskor, Mazlan, Molero, Fernando, Monzani, Lucas, Leon, Juan A. Moriano, Neves, Pedro, Orosz, Gábor, Pandey, Diwakar, Retowski, Sylwiusz, Roland-Lévy, Christine, Samekin, Adil, Schuh, Sebastian, Sekiguchi, Tomoki, Song, Lynda Jiwen, Story, Joana, Stouten, Jeroen, Sultanova, Lilia, Tatachari, Srinivasan, Valdenegro, Daniel, Bunderen, Lisanne van, Dijk, Dina Van, Wong, Sut I., Youssef, Farida, Zhang, Xin-An & Kerschreiter, Rudolf (2021)

Identity leadership, employee burnout and the mediating role of team identification: Evidence from the global identity leadership development project

International Journal of Environmental Research and Public Health (IJERPH), 18(22) Doi: https://doi.org/10.3390/ijerph182212081 - Full text in research archive

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Do leaders who build a sense of shared social identity in their teams thereby protect them from the adverse effects of workplace stress? This is a question that the present paper explores by testing the hypothesis that identity leadership contributes to stronger team identification among employees and, through this, is associated with reduced burnout. We tested this model with unique datasets from the Global Identity Leadership Development (GILD) project with participants from all inhabited continents. We compared two datasets from 2016/2017 (n = 5290; 20 countries) and 2020/2021 (n = 7294; 28 countries) and found very similar levels of identity leadership, team identification and burnout across the five years. An inspection of the 2020/2021 data at the onset of and later in the COVID-19 pandemic showed stable identity leadership levels and slightly higher levels of both burnout and team identification. Supporting our hypotheses, we found almost identical indirect effects (2016/2017, b = −0.132; 2020/2021, b = −0.133) across the five-year span in both datasets. Using a subset of n = 111 German participants surveyed over two waves, we found the indirect effect confirmed over time with identity leadership (at T1) predicting team identification and, in turn, burnout, three months later. Finally, we explored whether there could be a “too-much-of-a-good-thing” effect for identity leadership. Speaking against this, we found a u-shaped quadratic effect whereby ratings of identity leadership at the upper end of the distribution were related to even stronger team identification and a stronger indirect effect on reduced burnout
Buhmann, Alexander & Fieseler, Christian (2021)

Towards a deliberative framework for responsible innovation in artificial intelligence

Technology in society, 64 Doi: https://doi.org/10.1016/j.techsoc.2020.101475 - Full text in research archive

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The rapid innovation in artificial intelligence (AI) is raising concerns regarding human autonomy, agency, fairness, and justice. While responsible stewardship of innovation calls for public engagement, inclusiveness, and informed discourse, AI seemingly challenges such informed discourse by way of its opacity (poor transparency, explainability, and accountability). We apply a deliberative approach to propose a framework for responsible innovation in AI. This framework foregrounds discourse principles geared to help offset these opacity challenges. To support better public governance, we consider the mutual roles and dependencies of organizations that develop and apply AI, as well as civil society actors, and investigative media in exploring pathways for responsible AI innovation.
Buhmann, Alexander; Maltseva, Kateryna, Fieseler, Christian & Fleck, Matthes (2021)

Muzzling social media: The adverse effects of moderating stakeholder conversations online

Technology in society, 64, s. 1-11. Doi: https://doi.org/10.1016/j.techsoc.2020.101490 - Full text in research archive

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Many organizations struggle to meaningfully engage with their stakeholders on political, societal and environmental topics via social media. Often such discourses unravel into splintered and negative conversations, raising the question whether organizations can and should exercise some level of control and ‘steering’ in these conversations and, if so, how stakeholders would react to such ‘top down’ moderation. Existing studies lack empirical insights into the impacts of different levels of moderation in social media conversations on stakeholder attitudes. Two experimental studies were developed to test the effect of different levels of organizational moderation on stakeholder attitudes towards organizations. We show that increased levels of moderation negatively affect attitudes towards an organization, satisfaction with an organization's performance, and trust in the organization. Increased moderation also significantly undermines beliefs in the commitment of the organization to its stakeholders and control mutuality. This paper extends recent qualitative attempts to build new theory around stakeholder dialogues on social media by testing the effects of varying levels of moderation in such dialogues.
Kristensen, Linn-Birgit Kampen (2021)

Leveraging Blogger Influence in the Launch of Storytel

Publishing research quarterly, 37, s. 183-199. Doi: https://doi.org/10.1007/s12109-021-09803-y - Full text in research archive

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This article looks at three theoretical fields: communication theory based on the Two-step flow hypothesis, marketing theory concerning electronic word-of-mouth and finally diffusion theory of innovations. The launch of the audiobook streaming service Storytel in Norway is used as a case to describe the ramifications of only using bloggers in the introduction of a new service. The first research question is what factors are considered upon entering a brand relationship between product/service and blogger? The second research question is how do bloggers interact with their readers when participating in the launch of a new product/service? The article is based on qualitative interview with the marketing manager, contracts between influencers and audiobook streaming service in Norway, content analysis of blog posts and Instagram posts, and answers from a population survey to answer the question. This is a part of the Digitization and Diversity research project, conducted by the Centre for Creative Industries at BI Norwegian Business School, and is funded by the Norwegian Research Council under grant number: 247602.
Jarrahi, Mohammad Hossein; Newlands, Gemma Elisabeth Marjorie, Butler, Brian S., Savage, Saiph, Lutz, Christoph, Dunn, Michael & Sawyer, Steve (2021)

Flexible work and personal digital infrastructures

Communications of the ACM, 64(7) , s. 72-79. Doi: https://doi.org/10.1145/3419405 - Full text in research archive

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As flexible work arrangements such as remote working or digital nomadism are normalized, the structure of work, performance expectations, and employee-employer relationships fundamentally change, presenting both benefits and risks for workers. Currently,the design and management of ICT systems for work is still geared towards ‘standard’ organizational settings and traditional forms of work. However, Personal Digital Infrastructures (PDIs) emerge as alternative sociotechnical infrastructures that can help workers realize the opportunities of flexible work while avoiding challenges of precarious work. Building on extensive empirical work, we present PDIs as consumerized, connective, adaptive, and temporally hybrid systems which reflect and reinforce multiple dimensions of flexibility: spatial, temporal, organizational, and technological. We provide implications on how the design and management of ICT systems for work can be made more amenable to the needs of flexible workers.
Buhmann, Alexander & Fieseler, Christian (2021)

Tackling the Grand Challenge of Algorithmic Opacity Through Principled Robust Action

Morals + Machines, 1(1) , s. 74-85. Doi: https://doi.org/10.5771/2747-5174-2021-1-74 - Full text in research archive

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Organizations increasingly delegate agency to artificial intelligence. However, such systems can yield unintended negative effects as they may produce biases against users or reinforce social injustices. What pronounces them as a unique grand challenge, however, are not their potentially problematic outcomes but their fluid design. Machine learning algorithms are continuously evolving; as a result, their functioning frequently remains opaque to humans. In this article, we apply recent work ontackling grand challenges though robust action to assess the potential and obstacles of managing the challenge of algorithmic opacity. We stress that although this approach is fruitful, it can begainfully complemented by a discussion regarding the accountability and legitimacy of solutions. In our discussion, we extend the robust action approach by linking it to a set of principles that can serve to evaluate organisational approaches of tackling grand challenges with respect to their ability to foster accountable outcomes under the intricate conditions of algorithmic opacity.
Wong, Sut I; Bunjak, Aldijana, Černe, Matej & Fieseler, Christian (2021)

Fostering Creative Performance of Platform Crowdworkers: The Digital Feedback Dilemma

International Journal of Electronic Commerce, , s. 1-23. Doi: https://doi.org/10.1080/10864415.2021.1942674 - Full text in research archive

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With crowdsourcing increasingly contributing to organizations’ innovative performance, it becomes more and more important for them to cultivate the creativity of their crowdsourcing communities. While digital feedback is the main, if not the only, two-way channel of communication between the platforms and the crowdworkers, little is yet known about how to use digital feedback to manage and foster the creative performance of crowdworkers. This study examines how the provision and nature of feedback, provided virtually through online interfaces, influence creative performance. We argue that the alleged positive relationship between the creative self-efficacy of crowdworkers and creative performance is conditional upon the joint effect of digital feedback valence and the degree to which crowdworkers focus on learning as achievement outcomes. We conducted a two-stage experimental study with 298 participants in a crowdsourcing setting. The results show that feedback provided in virtual settings, irrespective of whether the feedback is positive or negative, can be perceived as surveillance and thus hurt the creative performance of crowdworkers with high creative self-efficacy but low mastery goal orientation. However, the results also show that when receiving negative feedback, community members who have high creative self-efficacy and mastery goal orientation try harder in subsequent creative tasks. Accordingly, we advocate for nurturing platform cultures that emphasize both confidence in the contributor’s own competence and the abilities to learn and develop.
Buhmann, Alexander (2020)

Norwegian communication research group goes Nordic

[Popular Science Article]. Communication for Leaders,
Grünfeld, Leo; Westberg, Nina Buvik, Guldvik, Maria Køber, Stokke, Ole Magnus, Erraia, Jonas, Halvorsen, Caroline Aarre, Booth, Peter, Gaustad, Terje & Gran, Anne-Britt (2020)

Et halvt år med koronakrise i kultursektoren. Erfaringer og fremtidsutsikter

[Report Research]. Menon publikasjoner nr. 131/2020
Jagdhuhn, Maria & Zerfass, Ansgar (2020)

From talking to listening – the neglected mode of corporate communication

[Popular Science Article]. Communication for Leaders, 7(1) , s. 8-9.
Huse, Morten (2020)

Resolving the crisis in research by changing the game: An ecosystem and a sharing philosophy

Edward Elgar Publishing

Show summary
This groundbreaking book arrives at a time of growing concern for the future of true scholarship. Morten Huse calls upon the scholarly community to reflect on the recent dramatic changes to academia, calling for coordinated efforts to reorganise the scholarly ecosystem. Offering a holistic view of academia, Huse outlines the institutions, audiences, messages, channels and communities that interact in this ecosystem, introducing a ‘sharing philosophy’ as the foundation of change. Reflecting on the past and looking to the future, this exciting book demands a communal approach to scholarship that comprises an open, innovative and impact-driven attitude to research that can change the academic game. Incisive and optimistic for the future, this book is crucial reading for PhD students and junior faculty members hoping to find new avenues for impactful and innovative research. Established scholars, as well as leaders of academic institutions, academies and associations concerned with recent structural changes to scholarship will also benefit from Huse’s strong critique and alternative pathways.
Westberg, Nina Buvik; Guldvik, Maria Køber, Erraia, Jonas, Gaustad, Terje & Gran, Anne-Britt (2020)

Kultursektorens økonomi i Norge 2018

[Report Research]. Menon Economics

Show summary
Menon Economics og BI:CCI har på oppdrag fra Kulturrådet gjennomført en kartlegging av kultursektorens økonomiske aktivitet for året 2018. Kultursektoren er her avgrenset til bransjene musikk, bok, kunst, scenekunst og museum og kulturarv. Kartleggingen er del av et større prosjekt som skal se på virkningene av korona-krisen på kultursektoren. Med utgangspunkt i denne kartleggingen vil vi kunne vurdere hvor sterkt kultursektoren og de ulike bransjene er rammet av korona-krisen.
Buhmann, Alexander (2020)

Norwegian communication research group goes Nordic

[Popular Science Article]. Communication for Leaders,
Zerfass, Ansgar; Verhoeven, Piet, Moreno, Angeles, Tench, Ralph & Verčič, Dejan (2020)

European Communication Monitor 2020. Ethical challenges, gender issues, cyber security, and competence gaps in strategic communication. Results of survey in 44 countries

EUPRERA/EACD
Röttger, Ulrike; Donges, Patrick & Zerfass, Ansgar (2020)

Handbuch Public Affairs: Politische Kommunikation für Unternehmen und Organisationen

Springer Gabler
Jagdhuhn, Maria & Zerfass, Ansgar (2020)

From talking to listening – the neglected mode of corporate communication

[Popular Science Article]. Communication for Leaders, 7(1) , s. 8-9.
Huse, Morten (2020)

Resolving the crisis in research by changing the game: An ecosystem and a sharing philosophy

Edward Elgar Publishing

Show summary
This groundbreaking book arrives at a time of growing concern for the future of true scholarship. Morten Huse calls upon the scholarly community to reflect on the recent dramatic changes to academia, calling for coordinated efforts to reorganise the scholarly ecosystem. Offering a holistic view of academia, Huse outlines the institutions, audiences, messages, channels and communities that interact in this ecosystem, introducing a ‘sharing philosophy’ as the foundation of change. Reflecting on the past and looking to the future, this exciting book demands a communal approach to scholarship that comprises an open, innovative and impact-driven attitude to research that can change the academic game. Incisive and optimistic for the future, this book is crucial reading for PhD students and junior faculty members hoping to find new avenues for impactful and innovative research. Established scholars, as well as leaders of academic institutions, academies and associations concerned with recent structural changes to scholarship will also benefit from Huse’s strong critique and alternative pathways.
Newlands, Gemma Elisabeth Marjorie & Lutz, Christoph (2020)

Fairness, legitimacy and the regulation of home-sharing platforms

International Journal of Contemporary Hospitality Management, 32(10) , s. 3177-3197. Doi: https://doi.org/10.1108/IJCHM-08-2019-0733 - Full text in research archive

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Purpose – The purpose of this study is to contribute to current hospitality and tourism research on the sharing economy by studying the under-researched aspects of regulatory desirability, moral legitimacy, and fairness in the context of home-sharing platforms (e.g., Airbnb). Design/methodology/approach – Three separate 2x1 between-subjects experimental vignette surveys are used to test the effects of three types of fairness (procedural, interpersonal, informational) on two outcomes: moral legitimacy and regulatory desirability. Findings – The results of the research show that high perceived fairness across all three types increases moral legitimacy and reduces regulatory desirability. Respondents who perceive a fictional home-sharing platform to be fair consider it to be more legitimate and want it to be less regulated. Research limitations/implications – Following established practices and reducing external validity, the study uses a fictional scenario and a fictional company for the experimental vignette. The data collection took place in the United Kingdom, prohibiting cultural comparisons. Practical implications – The research is useful for home-sharing platform managers by showing how they can boost moral legitimacy and decrease regulatory desirability through a strong focus on fairness. It can also help policymakers and consumer protection advocates by providing evidence about regulatory desirability and how it is affected by fairness perceptions. Originality/value – The article adds to hospitality and tourism research by offering theoretically meaningful and practically relevant conclusions about the importance of fairness in driving stakeholder opinions about home-sharing platforms.
Bang, Tor (2020)

Perspektiver på kommunikasjonsmakt

Fagbokforlaget
Newlands, Gemma Elisabeth Marjorie & Lutz, Christoph (2020)

Crowdwork and the Mobile Underclass: Barriers to Participation in India and the United States

New Media & Society, 23(6) , s. 1341-1361. Doi: https://doi.org/10.1177/1461444820901847 - Full text in research archive

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Online crowdwork platforms have been praised as powerful vehicles for economic development, particularly for workers traditionally excluded from the labor market. However, there has been insufficient scrutiny as to the feasibility of crowdwork as an income-source among socio-economically deprived populations. This paper examines device requirements and differential access to digital infrastructure, both of which act as potential barriers to not only basic participation but also to economic success online. Given the increasing prevalence of mobile-first and mobile-only populations, research on this topic aids in understanding the crowdwork ecosystem among differing socio-economic sectors. Based on a survey of 606 crowd workers across the United States and India, this paper uses both quantitative and qualitative data to explore whether reliance on mobile devices is detrimental for economic outcomes of crowdwork. The results point to substantial inequalities in device use and received benefits from crowdwork, within each country and between the two contexts.
Westberg, Nina Buvik; Gran, Anne-Britt, Guldvik, Maria Køber, Stokke, Ole Magnus & Grünfeld, Leo (2020)

Koronakrisens virkninger på kultursektoren: Resultater fra en spørreundersøkelse

[Report Research]. Menon publikasjoner nr. 69/2020
Grünfeld, Leo A.; Gran, Anne-Britt, Westberg, Nina Buvik, Stokke, Ole Magnus, Guldvik, Maria Køber, Scheffer, Marian, Gaustad, Terje & Booth, Peter (2020)

Koronakrisen og kultursektoren: endringer i aktivitet i mars og april 2020

[Report Research]. Menon Economics

Show summary
Spredningen av Covid19 i befolkningen i Norge og andre land har ført til at etterspørselen etter tjenester som krever fysiske møter mellom folk har nærmest kollapset i løpet av få dager i midten av mars 2020. Markedet for kunst- og kulturtjenester som krever fysiske møter eller bruk av arealer der folk samles i større grupper (teater, konserter, kino, utstillinger, festivaler, konferanser etc.) har så å si forvunnet på kort tid. I noen bransjer, spesielt i musikkbransjen, har det dukket opp en rekke nye digitale løsninger for konserter og festivaler siden koronarestriksjonene kom. Museer har tilbudt gratis online omvisninger, og teatre har lagt ut utvalgte forestillinger. Disse nye digitale aktivitetene har primært vært gratis eller basert på donasjonsprinsippet; de har derfor i liten grad påvirket den samlede økonomien i sektoren. I dette notat foretar vi en grundig vurdering av hvordan korona-krisen har påvirket kultursektoren i Norge frem til utgangen av april 2020, med særlig fokus på effekten av de innskrenkende tiltakene. Dette er en vanskelig øvelse fordi det så langt ikke er samlet inn systematisk informasjon om hva næringen nå har av aktiviteter. Det aller meste av live-aktiviteter (musikk og scenekunst) og arena-institusjoner som kino, museer og biblioteker har stoppet mer eller mindre helt opp. I ukene fremover vil vi gjennomføre omfattende surveyundersøkelser for å styrke grunnlaget for å beskrive tilstanden i næringen, med særlig fokus på utsiktene fremover. I dette notatet benytter vi ulike typer informasjon som allerede eksisterer for å danne et første bilde av tilstanden i næringen, med fokus på inntektsutvikling. For å kunne vurdere effektene av de innskrenkende tiltakene som følge av Covid-19 må vi ha noe å vurdere inntektstapet opp mot. I rapporten «Kultursektorens økonomi i Norge 2018» har vi nylig kartlagt næringens økonomiske aktivitet. Total omsetning i kultursektoren, som her er avgrenset til bransjene musikk, scenekunst, bok, kunst1, museer og kulturarv, utgjorde 39 milliarder kroner i 2018. Det er grunn til å forvente at tallene for 2019 lå om lag 5 prosent høyere enn dette. Den 12. mars ble det innført omfattende nasjonale tiltak for å stoppe smittespredningen av koronaviruset. Regjeringen besluttet blant annet et forbud mot kultur- og idretts- og andre arrangementer med mer enn 500 deltakere, som vil gjelde frem til 31. august. 2 Et annet tiltak omfatter forbud mot reiser inn og ut av Norge for folk som ikke har oppholdstillatelse eller har en kritisk grunn for opphold i Norge. Dette rammer særlig konserter, festivaler og utstillinger. Det er allerede blitt gjennomført flere analyser som beskriver hvordan de innskrenkende krisetiltakene har rammet og vil ramme økonomien, herunder kultursektoren. Det er bred enighet i denne litteraturen om at kultursektoren, er blant næringene som rammes hardest av de innskrenkende tiltakene. Samtidig er analysene gjort på et tidspunkt der det fortsatt har vært for tidlig å kunne observere de fulle næringsmessige effektene av tiltakene. Vi oppsummerer kort de funnene som er gjort. Samtidig er det viktig å understreke at ulike metodiske framgangsmåter og næringsinndelinger bidrar til at funnene i de ulike analysene ikke nødvendigvis er direkte sammenlignbare med våre funn. Vi presenterer noen foreløpige vurderinger av tilstanden i sektoren, blant annet med utgangspunkt i løpende indikatorer. Samlet for sektoren anslår vi nå at 36 prosent av inntektene har forsvunnet, men vi vil presisere at det er stor usikkerhet knyttet til dette tallet. Det er også store forskjeller mellom de ulike bransjene. For musikk er fallet anslått til 50 prosent. For scenekunst er fallet 42 prosent, men inntektsfallet for bokbransjen er beregnet til 23 prosent. Det er med andre ord store variasjoner mellom bransjene i sektoren. Månedene mars og april er relativt rolige måneder for kultursektoren. Basert på anslåtte sesongvariasjoner anslår vi at kultursektoren i disse to månedene har mistet en omsetning på 1,5 mrd kroner.
Gaustad, Terje (2020)

Hva blir den nye normalen?

[Popular Science Article]. Rushprint,
Gaustad, Terje; Gran, Anne-Britt & Torp, Øyvind (2020)

Digitizing local cinema: Lessons on diversity from Norway

The Political Economy of Local Cinema: A Critical Introduction, , s. 95-108.

Show summary
Digitization contains a promise of limitlessness, and the digitization of local cinemas is typically associated with intentions and expectations of greater repertory diversity. Yet, in the case of local cinemas, the promise of limitlessness encounters not only the physical constrains of single or few screens, which is typical of many local cinemas, but also the constraining influences of market forces. In theory, the self-regulated market can both increase and reduce diversity. Chris Anderson’s “Long Tail”-theory predicts that, with digital technology, local cinema film supply and consumption will be spread over a greater number of titles. However, Anita Elberse’s “Blockbuster”-theory predicts the opposite effect, that digitized local cinemas would increasingly focus on few, popular titles to maximize attendance. This chapter studies the repertory effects of digitizing Norwegian local cinemas. Within a period from 2009 to 2012, all local cinemas were equipped with digital projection technology, making Norway the first country in the world to fully digitize its cinemas. Yet, due to a virtual print fee introduced to finance the conversion, parts of the “analogue” business model stayed in force until 2016, when the fee was retracted. By studying local cinema repertory and attendance in 2008, 2013 and 2017 we can thus draw a picture of how digital technology affected local cinema in Norway. As to the effects of globalization and digitalization on cultural homogenization our results are ambivalent: We find elements of long-tail effects in the form of a greater number of culturally diverse titles offered to local patrons, but also blockbuster effects as local supply and demand remains concentrated around popular titles.
Olsen, Ragnhild Kristine (2020)

Understanding the relationship people in their early adulthood have to small-town news and paywalls

Journalism - Theory, Practice & Criticism, 21(4) , s. 507-523. Doi: https://doi.org/10.1177/1464884919886438 - Full text in research archive

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Within the context of a high-choice, digital media environment, this study explores how people in their early adulthood perceive the value of news from the small town where they reside and their attitude towards paying for it. Based on qualitative data from in-depth interviews and a media landscape sorting exercise, the study demonstrates how those willing and unwilling to pay differ in terms of lived and anticipated value experiences with small-town newspapers. The study posits that there is a misalignment, for them personally and for the local community, with regard to their perception of small-town news media’s value. What might not be important for them as individuals is nonetheless experienced as important for the society they live in. The study expands on studies of perceived worthwhileness of news media in a small-town context and introduces the concept of societal worthwhileness to encompass media users’ incorporation of collective interests in their value assessment of news media
Gaustad, Terje; Moreno, Valentina & Gran, Anne-Britt (2020)

Forbruksmønstre i en digitalisert filmsektor, DnD-rapport nr 6

[Report Research]. BI Centre for Creative Industries
Booth, Peter (2020)

Museum leaders still struggle with social media

[Popular Science Article]. BI Marketing Magazine,
Yu, Shubin & Hu, Yangjuan (2020)

When luxury brands meet China: the effect of localized celebrity endorsements in social media marketing.

Journal of Retailing and Consumer Services, Doi: https://doi.org/10.1016/j.jretconser.2019.102010
Brøgger, Benedicte & Aziz, Kiran (2020)

Co-operative Compliance in Norway

Co-operative Compliance and the OECD’s International Compliance Assurance Programme, , s. 151-162.
Gaustad, Terje; Grünfeld, Leo A., Guldvik, Maria Køber & Westberg, Nina Buvik (2020)

Koronakrisens virkninger på film- og dataspillbransjene

[Report Research]. Menon Economics
Alm, Kristian & Brown, Richard Mark (2020)

John Rawls' concept of the reasonable: A study of stakeholder action and reaction between British Petroleum and the victims of the oil spill in the gulf of Mexico

Journal of Business Ethics, Doi: https://doi.org/10.1007/s10551-020-04474-9 - Full text in research archive

Show summary
In his political philosophy, John Rawls has a normative notion of reasonable behaviour expected of citizens in a pluralist society. We interpret the various strands of this idea and introduce them to the discourse on stakeholder dialogue in order to address two shortcomings in the latter. The first shortcoming is an unnoticed, artificial separation of words from actions which neglects the communicative power of action. Second, in its proposed new role of the firm, the discourse of political CSR appeared to offer a promising synthesis of deliberation and action. However, the discourse has been criticized for its shortcoming in failing to provide a regulatory environment for corporation—stakeholder dialogue. Through our interpretation of Rawls’ notion of reasonableness in citizens, the article makes two important theoretical contributions to the debate on stakeholder dialogue. First, we transfer Rawls’ injunction in insisting that dialogues between business corporations and their weaker stakeholders must be understood as consisting of both verbal exchanges and actions. Second, we propose that the coercive power of government ought to provide a necessary context for stakeholder dialogue, and that by doing so, it can provide a way forward for the discourse of political CSR. We illustrate the usefulness of this contribution from Rawls in an analysis of BP’s behaviour towards thousands of victims following the Deepwater Horizon blowout in 2010.
Lutz, Christoph & Tamò-Larrieux, Aurelia (2020)

The Robot Privacy Paradox: Understanding How Privacy Concerns Shape Intentions to Use Social Robots

Human-Machine Communication, 1(1) , s. 87-111. Doi: https://doi.org/10.30658/hmc.1.6 - Full text in research archive

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Conceptual research on robots and privacy has increased but we lack empirical evidence about the prevalence, antecedents, and outcomes of different privacy concerns about social robots. To fill this gap, we present a survey, testing a variety of antecedents from trust, technology adoption, and robotics scholarship. Respondents are most concerned about data protection on the manufacturer side, followed by social privacy concerns and physical concerns. Using structural equation modeling, we find a privacy paradox, where the perceived benefits of social robots override privacy concerns.
Gils, Suzanne van; Otto, Tobias & Dinartika, Niken L (2020)

Better together? The neural response to moral dilemmas is moderated by the presence of a close other

Journal of Neuroscience, Psychology, and Economics (JNPE), 13(3) , s. 150-163. Doi: https://doi.org/10.1037/npe0000126 - Full text in research archive

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We investigated the modulation of neural and behavioral responses to moral dilemmas by the physical presence of a close friend. We argue that the presence of a close other not only changes the moral response but also the process of decision-making, something that can only be discovered by combining insights from social and cognitive psychology. Our participants rated the acceptability of sacrificing ingroup members to save outgroup members and vice versa while being alone or in the presence of a close other. We obtained behavioral and functional MRI data from a within-participant functional MRI study (N = 17, native Dutch women). The behavioral data replicated classical identity theory with regard to higher acceptability to sacrifice the outgroup (vs. the ingroup) but did not show any differences when deciding alone or in the presence of the friend. The imaging results did not reveal main and interaction effects in our hypothesized brain areas. Exploratory analysis however revealed an interaction effect in a region previously found to be related to guilt and shame (superior frontal gyrus), such that reactions to the sacrifice of the outgroup evoked increased activation when being together with a close other. (PsycInfo Database Record (c) 2020 APA, all rights reserved)
Frandsen, Finn & Johansen, Winni (2020)

Corporate Image, Reputation and Identity

Exploring Public Relations and Management Communication, , s. 244-258.
Newlands, Gemma Elisabeth Marjorie & Fieseler, Christian (2020)

#dreamjob: navigating pathways to success as an aspiring Instagram influencer

The Regulation of Social Media Influencers, , s. 167-184. Doi: https://doi.org/10.4337/9781788978286.00016

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Influencer marketing is a hybrid phenomenon, merging the advertising logics of traditional celebrity endorsements with social media’s preoccupation with ‘authentic’ and self-generated consumer content. In this chapter we deconstruct the notion of influencer marketing as an achievable career goal. We highlight how the unpaid labour of aspirational influencers can be exploited to fulfil the platform-goals of data capture, as well as to fulfil the personal ambitions of more successful influencers. In addition, we explore how aspiring influencers can face barriers to participation and success, including systemic inequalities of gender, race and class, infrastructural inequalities in terms of access to influencer agencies, and algorithmic inequalities whereby social media is visibility determined by opaque and homogenizing systems. While influencer marketing is increasingly prevalent across all major social media platforms, such as YouTube, TikTok, Weibo and WeChat, this chapter will focus on influencers who predominantly use the photo- and video-sharing platform Instagram.
Frandsen, Finn & Johansen, Winni (2020)

Reframing the field: Public Crisis Management, Political Crisis Management and Corporate Crisis Management.

Crisis Communication. Handbooks of Communication Science,
Johansen, Winni & Frandsen, Finn (2020)

Brief History of Crisis Management and Crisis Communication: From Organizational Practice to Academic Discipline

Crisis Communication. Handbooks of Communication Science,
Frandsen, Finn & Johansen, Winni (2020)

Arenas and voices in organizational crisis communication.

Crisis Communication. Handbooks of Communication Science,
Frandsen, Finn & Johansen, Winni (2020)

Crisis Communication. Handbooks of Communication Science

De Gruyter Mouton
Frandsen, Finn & Johansen, Winni (2020)

Crisis Consulting

Crisis Communication. Handbooks of Communication Science,
Buhmann, Alexander & Sommerfeldt, Erich (2020)

Pathways for the Future of Evaluation in Public Diplomacy

Figueroa Press
Alm, Kristian & Rendtorff, Jacob Dahl (2020)

Human Rights Violations at the Workplace: Uncovering and Documenting - Günter Wallraff's Activist Whistleblowing Method

Handbook of Business Legitimacy. Responsibility, Ethics and Society, Doi: https://doi.org/10.1007/978-3-319-68845-9_18-1

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The aim of this chapter is to provide a theory of activist whistleblowing for justice and dignity as the framework for detecting injustice and human rights abuses in business and organizations. This is important for trust and business legitimacy. We suggest that whistleblowing is an important field of human rights in business and essential for creating public awareness of human rights abuses and democratic engagement in promoting human rights in business. In order to develop such a theory, we use the activist work and controversial life of the German journalist and writer Günter Wallraff based on a confrontation with the dominant concepts of whistleblowing in relation to business and human rights.
Volk, Sophia Charlotte & Zerfass, Ansgar (2020)

Management tools in corporate communication: a survey about tool use and reflections about the gap between theory and practice

Journal of Communication Management, 25(1) , s. 50-67. Doi: https://doi.org/10.1108/JCOM-02-2020-0011 - Full text in research archive

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Purpose The purpose of this article is to introduce the research field of management tools to communication management scholarship and open up new avenues for the field. Design/methodology/approach The first part examines established knowledge from the strategic management literature about management tools as a means to support and facilitate organizational decision-making. The second part reports on a survey among 125 communication practitioners in corporate communication departments about the use of 32 tools for the analysis, planning, implementation and evaluation of communication. Findings The study sheds light on the perceived relevance and benefits of tools, as well as on knowledge and satisfaction and on general patterns of tool use. The findings demonstrate that tools are gaining in importance, but there is a lack of understanding, training and documentation of tools. Tools for planning and implementing communication are most widely spread, reflecting the operational focus of corporate communication. Practical implications Practitioners find value in the compilation of the most popular tools and implications on how to reflect about tool usage and outcomes. Originality/value The article provides directions for future research and reflects about tools as a means to bridge the divide between theory and practice.
Molde, Audun (2020)

Tilgjengelighetens tiår i musikkbransjen

[Popular Science Article]. Ballade,
Einwiller, Sabine; Sackmann, Sonja & Zerfass, Ansgar (2020)

Handbuch Mitarbeiterkommunikation: Interne Kommunikation in Unternehmen

Springer Gabler
Ashfaq, Muhammad; Yun, Jiang, Yu, Shubin & Loureiro, Sandra Maria Correia (2020)

I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents

Telematics and informatics, 54 Doi: https://doi.org/10.1016/j.tele.2020.101473
Alvesson, Mats & Gjerde, Susann (2020)

On the scope and limits of identity

Oxford Handbook of Identities in Organizations, , s. 35-51. Doi: https://doi.org/10.1093/oxfordhb/9780198827115.013.49

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This chapter addresses problems tied to when identity is used in organization studies in broad, slippery, and loose ways, with weak empirical support. The chapter shows limitations in the current over-expanded use of identity by looking at identity through a hembig-lens (i.e., when a concept is hegemonic, ambiguous, and big). The authors argue that identity needs to distinguish itself from and relate itself to similar concepts such as role and culture, rather than replace or be conflated with these. With the use of a simple typology—‘spot-on’, ‘stretch’, and ‘fake’—they explore previous empirical identity studies and reflect upon when these studies seem to be about identity and when other concepts, perhaps less fashionable but more to the point, would have been more fitting. The chapter suggests two main remedies in the form of theoretical scrutiny and methodological antidotes to address the current challenges in identity research in the hope it will inspire more insightful identity studies in the future.
Ashfaq, Muhammad; Yun, Jiang & Yu, Shubin (2020)

My Smart Speaker is Cool! The Effects of Perceived Coolness on Current Users’ Attitude toward Smart Speakers and Continuance Intention.

International Journal of Human-Computer Interaction, Doi: https://doi.org/10.1080/10447318.2020.1841404
Zerfass, Ansgar & Volk, Sophia Charlotte (2020)

Aligning and linking communication with organizational goals

Handbook of public sector communication, , s. 417-435.
Alacovska, Ana; Booth, Peter & Fieseler, Christian (2020)

The Role of the Arts in the Digital Transformation

[Report Research]. Artsformation Report Series
Frandsen, Finn & Johansen, Winni (2020)

The Dancing CEO. New Perspectives on the Leader: Performer, Chief Happiness Officer or Seducer?

Advances in Public Relations and Communication Management,
Bucher, Eliane; Fieseler, Christian, Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie (2020)

Shaping Emotional Labor Practices in the Sharing Economy

Theorizing the Sharing Economy: Variety and Trajectories of New Forms of Organizing, , s. 55-82. Doi: https://doi.org/10.1108/S0733-558X20200000066004

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Independent actors operating through peer-to-peer sharing economy platforms co-create service experiences, such as shared car-rides or homestays. Emotional labor among both parties, manifested in the mutual enactment of socially desirable behavior, is essential in ensuring that these experiences are successful. However, little is known about emotional labor practices and about how sharing economy platforms enforce emotional labor practices among independent actors, such as guests, hosts, drivers, or passengers. To address this research gap, we follow a mixed methods approach. We combine survey research among Airbnb and Uber users with content analysis of seven leading sharing economy platforms. The findings show that (1) users perform emotional labor despite not seeing is as necessarily desirable and (2) platforms actively encourage the performance of emotional labor practices even in the absence of direct formal control. Emotional labor practices are encouraged through (hard) design features such as mutual ratings, reward systems, and gamification, as well as through more subtle (soft) normative framing of desirable practices via platform and app guidelines, tips, community sites, or blogs. Taken together, these findings expand our understanding of the limitations of peer-to-peer sharing platforms, where control over the service experience and quality can only be enforced indirectly.
Manara, Muhammad Untung; Gils, Suzanne van, Nubold, Annika & Zijlstra, Fred R.H. (2020)

Corruption, Fast or Slow? Ethical Leadership Interacts with Machiavellianism to Influence Intuitive Thinking and Corruption

Frontiers in Psychology, Doi: https://doi.org/10.3389/fpsyg.2020.578419 - Full text in research archive

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Ethical leadership has been suggested as an organizational factor that could reduce unethical behaviors in an organization. We extend this research by examining how and when ethical leadership could reduce followers’ corruption. We examined the moderating role of followers’ Machiavellianism and the mediating role of intuitive thinking style in the negative effect of ethical leadership on corruption. Across two different studies (field study and experiment), we found that ethical leadership decreases followers’ corruption (Studies 1 and 2) and that this negative effect is mediated by followers’ intuitive thinking style (Study 2). Furthermore, followers’ Machiavellianism moderated the direct negative effect of ethical leadership on corruption. However, the pattern of this moderation was not consistent. In Study 1, we found that ethical leadership has the strongest direct negative impact on corruption when followers’ Machiavellianism is high, whereas in Study 2, we found that ethical leadership has the strongest direct negative effect on corruption when followers’ Machiavellianism is low. The theoretical implications for corruption, ethical leadership, and information processing research, as well as practical implications for corruption prevention, will be discussed.
Lutz, Christoph; Hoffmann, Christian Pieter & Ranzini, Giulia (2020)

Data capitalism and the user: An exploration of privacy cynicism in Germany

New Media & Society, 22(7) , s. 1168-1187. Doi: https://doi.org/10.1177/1461444820912544 - Full text in research archive

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Ever since empirical studies found only a weak, if any, relationship between privacy concerns and privacy behavior, scholars have struggled to explain the so-called privacy paradox. Today, a number of theoretical arguments illuminate users’ privacy rationales, including the privacy calculus, privacy literacy and contextual differentiations. A recent approach focuses on user resignation, apathy or fatigue. In this piece, we concentrate on privacy cynicism, an attitude of uncertainty, powerlessness, mistrust and resignation towards data handling by online services, which renders privacy protection subjectively futile. We discuss privacy cynicism in the context of data capitalism, as a coping mechanism to address the tension between digital inclusion and a desire for privacy. Moreover, we introduce a measure for privacy cynicism and investigate the phenomenon based on a large-scale survey in Germany. The analysis highlights the multidimensionality of the construct, differentiating its relationships with privacy concerns, threat experience, Internet skills and protection behavior.
Ranzini, Giulia; Newlands, Gemma Elisabeth Marjorie & Lutz, Christoph (2020)

Sharenting, Peer Influence, and Privacy Concerns: A Study on the Instagram-Sharing Behaviors of Parents in the United Kingdom

Social Media + Society, 6(4) Doi: https://doi.org/10.1177/2056305120978376 - Full text in research archive

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Parental sharing of child-related content on social network sites, termed “sharenting,” is often the target of criticism. Yet, through sharenting, parents can find support systems, a way to stay in touch with relevant others, and even an opportunity for additional income. This study contributes to knowledge on antecedents of sharenting. It explores the impact of parents’ privacy concerns on the sharing of child-related content, as well as on their general Instagram sharing. In this study, we differentiate between general and situational privacy. Moreover, we investigate whether parents’ privacy self-efficacy and the support of their peers influence parental sharing practices. Drawing on a rich body of literature on privacy and information sharing, we discuss the results of an online survey distributed among 320 Instagram users who are parents of children younger than 13 and reside in the United Kingdom. We find that parents’ privacy concerns are uncorrelated to sharenting and only situational concerns marginally correlate to parents’ general sharing. Parents’ reported privacy self-efficacy also did not play a role in parents’ sharing of either personal or children-related content. On the contrary, both Instagram sharing and having a network supportive of parental sharenting positively predict sharenting. Our results indicate that (a) neither situational nor general privacy concerns influence parents’ sharenting behavior, and (b) a parent’s supportive network and frequent sharing habits make frequent sharenting more likely.
Rolke, Lothar; Buhmann, Alexander & Zerfass, Ansgar (2020)

Evaluation und Controlling der Unternehmenskommunikation

Handbuch Unternehmenskommunikation, Doi: https://doi.org/10.1007/978-3-658-03894-6_27-1 - Full text in research archive

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Kommunikationsmanager wissen heute um die Wirkung ihrer Arbeit und umihren Beitrag zur Erreichung von Unternehmenszielen. Dabei handelt es sich umLeistungen für eine gute Berichterstattung in den Medien, für die Reputation desUnternehmens und mitunter sogar für die direkte Verkaufsförderung, für dieMitarbeitermotivation genauso wie für die Gewinnung von Nachwuchskräften.Allerdings beruht dieses Wissen allzu oft auf Intuition, auf besonderen Erfahrun-gen wie im Falle von Krisen oder auf vereinzelten Erfolgsmessungen. Was häufigfehlt, ist ein institutionalisiertes Controlling der Unternehmenskommunikation,mit der die Steuerung und Evaluation der Kommunikationsprozesse systematisch
Bermudez, Andres Lombana; Cortesi, Sandra, Fieseler, Christian, Gasser, Urs, Hasse, Alexa, Newlands, Gemma Elisabeth Marjorie & Wu, Sarah (2020)

Youth and the Digital Economy: Exploring Youth Practices, Motivations, Skills, Pathways, and Value Creation

[Report Research]. Berkman Klein Center for Internet & Society

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Young people’s lives are increasingly shaped by digital technologies. While significant digital divides and participation gaps remain, an increasing number of young people around the globe participate in and contribute to the digitally networked environment in many forms, ranging from creative expression on social media to interactive gaming and collaboration. This spotlight explores young people’s digital engagement through the lens of the digital economy and seeks to gain an initial understanding of youth’s practices, motivations, skills, pathways, and modes of value creation as they interact with a digital environment in which the boundaries between the commercial and personal spheres, between work and play, are often blurring. The spotlight summarizes key insights from a trans-Atlantic exploratory research collaboration between Youth and Media at the Berkman Klein Center for Internet & Society at Harvard University and the Nordic Centre for Internet and Society at BI Norwegian Business School. In addition to sketching building blocks toward a framework, the paper brings together three essays that explore in different application contexts both the opportunities and challenges that surface when young people engage with and participate in the digital economy.
Tasheva, Sabina; Zattoni, Alessandro, Minichilli, Alessandro & Huse, Morten (2020)

Does Board Diversity Matter? The Impact of Actual and Perceived Human Capital Diversity on Board Processes and Performance

Academy of Management Annual Meeting Proceedings,
Zerfass, Ansgar; Hagelstein, Jens & Tench, Ralph (2020)

Artificial intelligence in communication management: a cross-national study on adoption and knowledge, impact, challenges and risks

Journal of Communication Management, 24(4) , s. 377-389. Doi: https://doi.org/10.1108/JCOM-10-2019-0137 - Full text in research archive

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Purpose Artificial intelligence (AI) might change the communication profession immensely, but the academic discourse is lacking an investigation of the perspective of practitioners on this. This article addresses this research gap. It offers a literature overview and reports about an empirical study on AI in communications, presenting first insights on how professionals in the field assess the technology. Design/methodology/approach A quantitative cross-national study among 2,689 European communication practitioners investigated four research questions: RQ1 – How much do professionals know about AI and to what extent are they already using AI technologies in their everyday lives? RQ2 – How do professionals rate the impact of AI on communication management? RQ3 – Which challenges do professionals identify for implementing AI in communication management? RQ4 – Which risks do they perceive? Findings Communication professionals revealed a limited understanding of AI and expected the technology to impact the profession as a whole more than the way their organisations or themselves work. Lack of individual competencies and organisations struggling with different levels of competency and unclear responsibilities were identified as key challenges and risks. Research limitations/implications The results highlight the need for communication managers to educate themselves and their teams about the technology and to identify the implementation of AI as a leadership issue. Originality/value The article offers the first cross-national quantitative study on AI in communication management. It presents valuable empirical insights on a trending topic in the discipline, highly relevant for both academics and practitioners.
Angelovska, Julijana; Časni, Anita Čeh & Lutz, Christoph (2020)

Turning Consumers into Providers in the Sharing Economy: Exploring the Impact of Demographics and Motives

Ekonomska Misao i Praksa, 29(1) , s. 79-99. - Full text in research archive

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The sharing economy is an emerging industry with potential for ensuring sustainable economic growth since it is based on underused resources. The aim of this study is to explore the impact of demographic characteristics (age, gender, education and income) and motives (financial benefits, fun, meeting people and social responsibility) on turning a sharing economy consumer into a provider. Descriptive and multivariate statistical analysis has been carried out on data from a large survey conducted in twelve European countries on the state of the sharing economy. The empirical results show that men and individuals under 35 years of age are more likely to participate in the sharing economy as providers. Moreover, consumers who are more driven by altruistic motives and less by financial benefits are more likely to offer their services as providers. This research can be useful to policy makers and managers in exploring the opportunities of supporting broader participation in offering services as providers in the sharing economy.
Emstad, Anne Berit & Birkeland, Ide Katrine (2020)

Lærende ledelse Skolelederes rolle i å utvikle en profesjonell læringskultur

Universitetsforlaget
Emstad, Anne Berit & Birkeland, Ide Katrine (2020)

Lærende ledelse Skolelederes rolle i å utvikle en profesjonell læringskultur

Universitetsforlaget
Brønn, Peggy Simcic; Ihlen, Øyvind & Buhmann, Alexander (2020)

Kunstig intelligens og PR

[Popular Science Article]. Communication for Leaders,
Solvoll, Mona K & Larsson, Anders Olof (2020)

The (non)use of likes, comments and shares of news in local online newspapers

Newspaper Research Journal (NRJ), 41(2) , s. 204-217. Doi: https://doi.org/10.1177/0739532920919826 - Full text in research archive

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This paper utilizes a nationally representative survey to gauge the ways in which media users engage with their local newspapers by using features that allow for sharing, liking, and commenting. The main results indicate that significant predictors for different types of news engagement vary, but that age and education emerge as two of the more interesting varieties. Implications are discussed— for instance, how both psychological and behavioral experiences constitute the concept engagement and how our results challenge the technology-optimistic argument that social media presence on a newspaper website promotes audience engagement in the journalistic process.
Nordahl, Thomas (2020)

Bruk av kartleggingsresultater og forskningsbasert kunnskap i profesjonelle læringsfellesskap

Hvordan bliver vi bedre med data? Brug af kortlægningsresultater og forskningsbaseret viden i professionelle læringsfællesskaber i dagtilbud og skole,
Bucher, Eliane; Schou, Peter Kalum & Waldkirch, Matthias (2020)

Pacifying the Algorithm – Anticipatory compliance in the face of algorithmic management in the gig economy

Organization, 28(1) Doi: https://doi.org/10.1177/1350508420961531 - Full text in research archive

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Algorithmic management is used to govern digital work platforms such as Upwork or Fiverr. However, algorithmic decision-making is often non-transparent and rapidly evolving, forcing workers to constantly adapt their behavior. Extant research focuses on how workers experience algorithmic management, while often disregarding the agency that workers exert in dealing with algorithmic management. Following a sociomateriality perspective, we investigate the practices that workers develop to comply with (assumed) mechanisms of algorithmic management on digital work platforms. Based on a systematic content analysis of 12,294 scraped comments from an online community of digital freelancers, we show how workers adopt direct and indirect “anticipatory compliance practices”, such as undervaluing their own work, staying under the radar, curtailing their outreach to clients and keeping emotions in check, in order to ensure their continued participation on the platform, which takes on the role of a shadow employer. Our study contributes to research on algorithmic management by (1) showing how workers adopt practices aimed at “pacifying” the platform algorithm; (2) outlining how workers engage in extra work; (3) showing how workers co-construct the power of algorithms through their anticipatory compliance practices.
Felzmann, Heike; Villaronga, Eduard Fosch, Lutz, Christoph & Tamò-Larrieux, Aurelia (2020)

Towards Transparency by Design for Artificial Intelligence

Science and Engineering Ethics, 26(6) , s. 3333-3361. Doi: https://doi.org/10.1007/s11948-020-00276-4 - Full text in research archive

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In this article, we develop the concept of Transparency by Design that serves as practical guidance in helping promote the beneficial functions of transparency while mitigating its challenges in automated-decision making (ADM) environments. With the rise of artificial intelligence (AI) and the ability of AI systems to make automated and self-learned decisions, a call for transparency of how such systems reach decisions has echoed within academic and policy circles. The term transparency, however, relates to multiple concepts, fulfills many functions, and holds different promises that struggle to be realized in concrete applications. Indeed, the complexity of transparency for ADM shows tension between transparency as a normative ideal and its translation to practical application. To address this tension, we first conduct a review of transparency, analyzing its challenges and limitations concerning automated decision-making practices. We then look at the lessons learned from the development of Privacy by Design, as a basis for developing the Transparency by Design principles. Finally, we propose a set of nine principles to cover relevant contextual, technical, informational, and stakeholder-sensitive considerations. Transparency by Design is a model that helps organizations design transparent AI systems, by integrating these principles in a step-by-step manner and as an ex-ante value, not as an afterthought.
Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph, Tamò-Larrieux, Aurelia, Villaronga, Eduard Fosch, Harasgama, Rehana & Scheitlin, Gil (2020)

Innovation under Pressure: Implications for Data Privacy during the Covid-19 Pandemic

Big Data & Society (BD&S), 7(2) , s. 1-14. Doi: https://doi.org/10.1177/2053951720976680 - Full text in research archive

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The global Covid-19 pandemic has resulted in social and economic disruption unprecedented in the modern era. Many countries have introduced severe measures to contain the virus, including travel restrictions, public event bans, non-essential business closures, and remote work policies. While digital technologies help governments and organizations to enforce protection measures, such as contact tracing, their rushed deployment and adoption also raises profound concerns about surveillance, privacy, and data protection. This article presents two critical cases on digital surveillance technologies implemented during the Covid-19 pandemic and delineates the privacy implications thereof. We explain the contextual nature of privacy trade-offs during a pandemic and explore how regulatory and technical responses are needed to protect privacy in such circumstances. By providing a multi-disciplinary conversation on the value of privacy and data protection during a global pandemic, this article reflects on the implications digital solutions have for the future and raises the question of whether there is a way to have expedited privacy assessments that could anticipate and help mitigate adverse privacy implications these may have on society.
Solberg, Elizabeth; Traavik, Laura E. Mercer & Wong, Sut I (2020)

Digital Mindsets: Recognizing and Leveraging Individual Beliefs for Digital Transformation

California Management Review, 62(4) , s. 105-124. Doi: https://doi.org/10.1177/0008125620931839 - Full text in research archive

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Employees’ beliefs about technological change, their “digital mindsets,” are likely to influence their engagement in, or withdrawal from, their company’s digital transformation initiatives. Employees’ beliefs regarding the malleability of personal ability (fixed/growth mindset) and their beliefs about the availability of situational resources (zero-sum/expandable-sum mindset) influence the extent to which they see new technologies as providing opportunities for professional growth or as encroaching on their ability to display competency. This article examines the implications for managing digital transformation.
Heyne, David; Strömbeck, Johan, Alanko, Katarina, Bergström, Martin & Ulriksen, Robin (2020)

A Scoping Review of Constructs Measured Following Intervention for School Refusal: Are We Measuring Up?

Frontiers in Psychology, 11 Doi: https://doi.org/10.3389/fpsyg.2020.01744 - Full text in research archive

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Reviews of the effectiveness of interventions for school refusal (SR) rely upon well-conducted primary studies. Currently there are no guidelines for those conducting primary studies about the measurement of outcome following intervention for SR. Most people would agree that it is important to measure school attendance as an outcome but there has been little discussion about other constructs that warrant measurement. To facilitate this discussion and support the development of guidelines, we conducted a scoping review of constructs measured in studies evaluating intervention for SR. We screened the title and abstract of 3,213 publications found in peer-reviewed journals between 1980 and 2019. After full text review of 271 publications, 50 publications describing 51 studies were included. Results address the frequency with which constructs were measured, along with instruments used, informants, and time-points for measurement. Based on the results, we offer guidelines for choosing constructs to measure following intervention for SR and considerations for how to measure the constructs. Guidelines can increase consistency across primary studies, with benefits for future meta-analyses and international comparisons. They also provide support for practitioners contemplating routine evaluation of their interventions for SR. Ultimately, a core outcome set for SR can be developed.
Gran, Anne-Britt; Booth, Peter & Bucher, Taina (2020)

To be or not to be algorithm aware: a question of a new digital divide?

Information, Communication & Society, Doi: https://doi.org/10.1080/1369118X.2020.1736124 - Full text in research archive

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Algorithms are an increasingly important element of internet infrastructure in that they are used to make decisions about everything from mundane music recommendations through to more profound and oftentimes life changing ones such as policing, health care or social benefits. Given algorithmic systems’ impact and sometimes harm on people’s everyday life, information access and agency, awareness of algorithms has the potential to be a critical issue. We, therefore, ask whether having awareness of algorithms or not corresponds to a new reinforced digital divide. This study examines levels of awareness and attitudes toward algorithms across the population of the highly digitized country of Norway. Our exploratory research finds clear demographic differences regarding levels of algorithms awareness. Furthermore, attitudes to algorithm driven recommendations (e.g., YouTube and Spotify), advertisements and content (e.g., personalized news feeds in social media and online newspaper) are associated with both the level of algorithm awareness and demographic variables. A cluster analysis facilitates an algorithm awareness typology of six groups: the unaware, the uncertain, the affirmative, the neutral, the sceptic and the critical.
Gran, Anne-Britt; Linn-Birgit, Kampen Kristensen, Molde, Audun, Hagen, Anja Nylund & Booth, Peter (2020)

Krise og kreativitet i musikkbransjen – koronapandemien 2020

[Report Research]. BI Centre for Creative Industries

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På oppdrag fra Musikkindustriens Næringsråd, og medfinansiert av Norsk kulturråd og de regionale Musikkontorene, har BI Centre for Creative Industries (BI:CCI) gjennomført en stor spørreundersøkelse i musikkbransjen i forbindelse med koronapandemien. Formålet var å kartlegge de økonomiske konsekvensene av koronakrisen, hvilke offentlige tiltak bransjen har benyttet og hvilke nye musikkinitiativ som har oppstått som følge av krisen. Prosjektansvarlig har vært prof. Anne-Britt Gran (BI:CCI), med Linn-Birgit Kampen Kristensen (BI:CCI) som prosjektkoordinator, Peter Booth (BI:CCI) som analyseansvarlig, Audun Molde (Høyskolen Kristiania) og Anja Nylund Hagen (Musikkvitenskap, UiO) som eksperter på musikkbransjen.
Gabrielsson, Jonas; Huse, Morten & Åberg, Carl (2020)

Corporate Governance in Small and Medium Enterprises

Advances in Corporate Governance: Comparative Perspectives., , s. 82-110. Doi: https://doi.org/10.1093/oso/9780198866367.003.0005
Seierstad, Cathrine; Tatli, Ahu, Aldossari, Maryam & Huse, Morten (2020)

Broadening of the field of corporate boards and legitimate capitals: An investigation into the use of gender quotas in corporate boards in Norway

Work, Employment and Society, Doi: https://doi.org/10.1177/0950017019892835 - Full text in research archive

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Drawing on 31 interviews, we explore the life trajectories of some of the women with most directorships in Norway after the introduction of the quota, with specific attention to their capitals. Adopting a Bourdieusian approach, we examine to what extent forced structural changes (the quota), challenge what are valued as legitimate capital(s) in the field (corporate boards). Our research demonstrates the progressive role of the quota in challenging gendered ideas of suitability. We found that structural adjustments in the field are leading to realignment in terms of the field-specific value and meaning of different types of capitals, which are redrawing the boundaries of the field in the process. We conclude that the external push through state-imposed regulation has broadened the field, resulting in the recognition of a wider set of capitals as legitimate. The study responds to the much-debated question about the utility of quotas in addressing systemic and historical inequalities.
Gran, Anne-Britt; Booth, Peter, Ogundipe, Anne, Vestberg, Nina Lager, Røyseng, Sigrid, Hoel, Aud Sissel & Moreno, Valentina (2020)

Digitale handlingsmønstre i kunst- og museumssektoren - om forbrukere, museumsledere og kunstnere. DnD-rapport nr. 5

[Report Research]. BI Centre for Creative Industries
Drugli, May Britt; Lekhal, Ratib & Buøen, Elisabet Solheim (2020)

Tilvenning og foreldresamarbeid: de yngste i barnehagen

Cappelen Damm Akademisk

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Denne boken omhandler den viktige overgangen fra hjem til barnehage og inngår i serien «De yngste i barnehagen – fra forskning til praksis». Boken har som målsetting å bidra til at de yngste barna får en «sømløs» tilvenning til barnehagen. Det krever et godt samarbeid mellom foreldre og ansatte, og gode rutiner som passer for små barn. Små barn har grunnleggende behov for trygghet, tilhørighet og forutsigbarhet, samtidig som de er nysgjerrige og lekende utforskere. En god tilvenning til barnehagen ivaretar alle disse aspektene. Boken består av fire deler. I del en viser forfatterne til den nye rammeplanen, samt presenterer bokens teoretiske utgangspunkt som er systemteori, nyere teori om barns utvikling og tilknytningsteori. Del to omhandler foreldresamarbeid, da dette er helt sentralt for en god overgang fra hjem til barnehage. I del tre beskrives forskning som foreligger på tilvenning og i del fire beskrives en rekke praktiske tips til god praksis, samt refleksjonsoppgaver som kan benyttes i arbeidet med å evaluere og utvikle egne tilvenningsrutiner. Bokens målgruppe er først og fremst ansatte i barnehagene og studenter på barnehagelærerutdanningen, samt alle andre som er opptatt av gode barnehager for de yngste barnehagebarna
Lutz, Christoph & Fieseler, Christian (2020)

What is your data worth?

[Popular Science Article]. BI Business Review,
Meyer, Frauke; Birkeland, Ide Katrine, Emstad, Anne Berit & LeFevre, Deidre (2020)

Leaders’ collaborative problem-solving behavior in conversations in Norway and New Zealand

International Journal of Leadership in Education, Doi: https://doi.org/10.1080/13603124.2020.1849808 - Full text in research archive

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Solving complex problems is critical to educational leaders’ ability to achieve improvement in schools. Much of this problem-solving is carried out in conversations with staff. This paper draws on theories of collaborative problem-solving and interpersonal effectiveness to examine the behavior of leaders in such conversations – in Norway and New Zealand. Analyses of conversation transcripts of 17 Norwegian and 18 New Zealand leaders revealed that only half of the leaders overall engaged in advocacy, inquiry, and collaborative planning behaviors. Slightly less Norwegian leaders tended to engage in open and collaborative problem-solving behaviors compared to their New Zealand colleagues. New Zealand leaders, however, seemed less open and more directive in proposing solutions. Overall, we observed a lack of deep, critical inquiry and discussion of problems and their causes, which is likely to stand in the way of effective problem-solving and school improvement.
Connelly, Catherine; Fieseler, Christian, Černe, Matej, Giessner, Steffen Robert & Wong, Sut I (2020)

Working in the digitized economy: HRM theory & practice

Human Resource Management Review, 31(1) Doi: https://doi.org/10.1016/j.hrmr.2020.100762 - Full text in research archive

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In our introduction to this special issue on the gig economy, we provide some context to how and why this phenomenon should be studied, with a particular emphasis on Human Resource Management. We then describe the four articles that comprise the special issue, and we note some common themes. Our introduction concludes with some suggestions for future research on the gig economy.
Molde, Audun (2020)

Hva skjer med live-musikk etter koronakrisen? (republisering)

[Popular Science Article]. BI Business Review,

Show summary
Konserter ble over natta flyttet fra fysisk til digitalt format. Går musikkbransjen i gratisfella igjen som den gjorde med Napster?
Moen, Eli (2020)

‘Kræsjkurs i den norske modellen’

Manifest tidsskrift,
Molde, Audun (2020)

Audun Molde spør: Hva skjer med live-musikk etter koronakrisen? (republisering)

[Popular Science Article]. Musikkultur,

Show summary
Konserter ble over natta flyttet fra fysisk til digitalt format. Går musikkbransjen i gratisfella igjen, som den gjorde med Napster?
Wong, Sut I; Fieseler, Christian & Kost, Dominique (2020)

Digital labourers’ proactivity and the venture for meaningful work: Fruitful or fruitless?

Journal of Occupational and Organizational Psychology, 93(4) Doi: https://doi.org/10.1111/joop.12317 - Full text in research archive

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Digital Labor, taking up flexible but small-scale employment arrangements on online intermediary platforms, with few constraints on how much, when, and where work is performed, are becoming the new work reality for many individuals. Scholars have argued that this type of work is inherently demeaning. We seek to explore the worker’s perspective and how their long-term perspective aligns or misaligns with their actual workarrangement. We draw on career construction theory and hypothesize a job–career congruence model suggesting that when workers’ cognitive presentations of their microwork as jobs or careers are incongruent, they are less likely to experience their work as meaningful. The results from a two-stage field study of 803 workers from two microworking platforms support the negative effect of an incongruent job–career schema on workers’ experience of meaningful work. Additionally, results demonstrate that even workers who are proactive in nature, seem unable to excel in these fluid work settings when their job-career schema are not aligned.
Lutz, Christoph (2020)

Rich get richer, also in the platform economy

[Popular Science Article]. BI Business Review,
Abidin, Crystal; Hansen, Kjeld S., Mathilde, Hogsnes, Newlands, Gemma Elisabeth Marjorie, Nielsen, Mette Lykke, Nielsen, Louise Yung & Sihvonen, Tanja (2020)

A Review of Formal and Informal Regulations in the Nordic Influencer Industry

Nordic Journal of Media Studies, 2(1) Doi: https://doi.org/10.2478/njms-2020-0007 - Full text in research archive

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This article provides a systematic review of laws, guidelines, and best practices related to the Nordic influencer industry as of the year 2020. We highlight some nuanced differences or shortfalls across Denmark, Finland, Norway, and Sweden, and give some policy recommendations to national governments and industry in order to maintain a professional Nordic standard. The article identifies a degree of social, cultural, and economic coherence in the Nordic context that allows for the Danish, Finnish, Norwegian, and Swedish influencer industries to be viewed as a collaborative entity. It then reviews the status of income and tax procedures, and the regulation of commercial disclosures for influencers in the Nordic region. It is hoped that this research contributes to strengthening the integrity and rigour of the Nordic influencer industry to serve as a model for other regional networks of influencers.
Ana, Alacovska; Fieseler, Christian & Wong, Sut I (2020)

‘Thriving instead of surviving’: A capability approach to geographical career transitions in the creative industries

Human Relations, 74(4) Doi: https://doi.org/10.1177/0018726720956689 - Full text in research archive

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This article examines career transitions in creative industries that involve geographical relocation from large metropolitan creative cities to small, remote and marginal urbanities. Drawing on 31 in-depth interviews with freelancers who have relocated to peripheral Southern European locales, the article explores the ways in which creative workers make sense of and justify their career transitions away from the metropolis, while reassessing reflexively over their lifespan the shifting meaning of their career success. We propose the adoption of Nussbaum’s capability approach in the study of such career transitions as a means of strengthening current theorizing about the role played by urban contexts in individual conceptualizations of career success and meaningful professional identities. Applying this analytical lens, we tease out the ways in which our informants perceived the influence exerted by different urban contexts on their capacity to enact a set of capabilities for the attainment of well-being and quality of life at different stages in their careers while striving to preserve a stable professional identity as creative workers. We argue that a good life evaluation, which includes a reflexive and comprehensive reassessment of the capabilities to live life well while pursuing a creative career, underlies creative workers’ shifting interpretations of geographical career transition that contravene conventional measures of career upward mobility, development and growth.
Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph & Fieseler, Christian (2019)

The Conditioning Function of Rating Mechanisms for Consumers in the Sharing Economy

Internet Research, 29(5) , s. 1090-1108. Doi: https://doi.org/10.1108/INTR-03-2018-0134 - Full text in research archive

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Purpose – The purpose of this paper is to explore how rating mechanisms encourage emotional labor norms among sharing economy consumers. Design/methodology/approach – This study follows a mixed-methods research design. Survey data from 207 consumers were used to quantify the impact of three distinct rating dimensions on a consumer behavioral outcome (emotional labor). In the second step, 18 focus groups with 94 participants were used to investigate the conditioning functions of ratings in more depth. Findings – Rating mechanisms condition consumers toward performing socially desirable behaviors during sharing transactions. While consumers accept the necessity of bilateral rating mechanisms, they also recognize their coercive nature. Furthermore, the presence of bilateral rating mechanisms leads to negative outcomes such as annoyance and frustration. Originality/value – This study contributes to sharing economy literature by examining bilateral rating mechanisms as a means of behavioral conditioning for consumers. This study points to improvements in platform design and informs theory on tripartite markets as well as trust.
Kristensen, Linn-Birgit Kampen & Solvoll, Mona K (2019)

Digital payments for a digital generation. Disruptive technology in book and local newspaper industries

Nordic Journal of Media Studies, 1(1) , s. 125-136. Doi: https://doi.org/10.2478/njms-2019-0008 - Full text in research archive

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Digitalization is both a major cause of the challenges now faced by several media industries and a source of their potential solutions. Within the book and newspaper industries, the value of the physical product is about to be surpassed by that of digitally delivered content, disrupting the distribution system that these industries have relied on for many decades. In particular, digital distribution has radically changed the way in which consumers engage in unpaid and paid media consumption. Anchored in the notion of disruptive innovation, and more specifically related to the idea of distribution as disruptive technology, our study investigates Generation Z’s unpaid and paid consumption of digital books and online local newspapers. Drawing on two Norwegian audience surveys, we find that both industries involve at least one disruptive actor. Generation Z relies heavily on Facebook as a distribution channel for news. Paywalls have a negative effect on the usage of paid online local news, despite the belief that paywalled news is better than free news. In the Norwegian book industry, paper books still have a very strong position among Generation Z. Audiobooks have greater usage than e-books, and we conclude that the real disruptive actor in the Norwegian book industry is the streaming of audiobooks by actors such as Storytel.
Zerfass, Ansgar; Verčič, Dejan, Verhoeven, Piet, Moreno, Angeles & Tench, Ralph (2019)

European Communication Monitor 2019. Exploring trust in the profession, transparency, artificial intelligence and new content strategies. Results of a survey in 46 countries

Quadriga Media Berlin
Yu, Shubin & Xiong, Ji (Jill) (2019)

How Chatbot Service Agents Can Alleviate the Negative Effect of Unresolved Requests on Consumers’ Trust Toward Companies

Advances in Consumer Research, 47, s. 926-927.
Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph & Fieseler, Christian (2019)

Trading on the Unknown: Scenarios for the Future Value of Data

Law & Ethics of Human Rights, 13(1) , s. 97-114. Doi: https://doi.org/10.1515/lehr-2019-0004 - Full text in research archive

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In this article, we explore the practices of extensive data collection among sharing economy platforms, highlighting how the unknown future value of big data creates an ethical problem for a fair exchange relationship between companies and users. Specifically, we present a typology with four scenarios related to the future value of data. In the remainder of the article, we first describe the status quo of data collection practices in the sharing economy, followed by a discussion of the value-generating affordances of big data. We then introduce the typology of four scenarios for the future value of data. Finally, the paper concludes with a short discussion on the implications of information asymmetries for a fair exchange process.
Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph & Fieseler, Christian (2019)

The Conditioning Function of Rating Mechanisms for Consumers in the Sharing Economy

Internet Research, 29(5) , s. 1090-1108. Doi: https://doi.org/10.1108/INTR-03-2018-0134 - Full text in research archive

Show summary
Purpose – The purpose of this paper is to explore how rating mechanisms encourage emotional labor norms among sharing economy consumers. Design/methodology/approach – This study follows a mixed-methods research design. Survey data from 207 consumers were used to quantify the impact of three distinct rating dimensions on a consumer behavioral outcome (emotional labor). In the second step, 18 focus groups with 94 participants were used to investigate the conditioning functions of ratings in more depth. Findings – Rating mechanisms condition consumers toward performing socially desirable behaviors during sharing transactions. While consumers accept the necessity of bilateral rating mechanisms, they also recognize their coercive nature. Furthermore, the presence of bilateral rating mechanisms leads to negative outcomes such as annoyance and frustration. Originality/value – This study contributes to sharing economy literature by examining bilateral rating mechanisms as a means of behavioral conditioning for consumers. This study points to improvements in platform design and informs theory on tripartite markets as well as trust.
Köse, Dicle Berfin; Morschheuser, Benedikt & Hamari, Juho (2019)

Is it a tool or a toy? How user’s conception of a system’s purpose affects their experience and use

International Journal of Information Management, 49, s. 461-474. Doi: https://doi.org/10.1016/j.ijinfomgt.2019.07.016
Myrvang, Christine (2019)

Stormens øye. Om forsøket på å stabilisere Dagbladets nyere historie.

[Professional Article]. Mediehistorisk tidsskrift, (2) , s. 120-131.
Gaustad, Terje (2019)

How streaming services make cinema more important: Lessons from Norway

Nordic Journal of Media Studies, 1(1) , s. 67-84. Doi: https://doi.org/10.2478/njms-2019-0005 - Full text in research archive

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The technocultural disruption triggered by digitization has radically changed the way in which we consume films outside cinemas and transformed content providers’ business models. In Norway, between 2010 and 2016, DVD/Bluray and subscription-based streaming services switched places as major and minor platforms for home video consumption. Hence, home video consumption has migrated from a high-yielding platform at the head of the home video release cycle to a low-yielding platform at the tail end, where films also face tougher competition from drama series and international content tends to surpass local content. A case study of the earnings generated by local films released by a major distributor in this period suggests that home video revenues have diminished, making local films much more dependent on theatrical revenues and vulnerable to changes in cinema-going behavior.
Gaustad, Terje; Espelien, Anne & Theie, Marcus Gjems (2019)

Film Capital Oslo

[Report Research]. Menon Economics
Yu, Shubin & Xiong, Ji (Jill) (2019)

How Chatbot Service Agents Can Alleviate the Negative Effect of Unresolved Requests on Consumers’ Trust Toward Companies

Advances in Consumer Research, 47, s. 926-927.
Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph & Fieseler, Christian (2019)

Trading on the Unknown: Scenarios for the Future Value of Data

Law & Ethics of Human Rights, 13(1) , s. 97-114. Doi: https://doi.org/10.1515/lehr-2019-0004 - Full text in research archive

Show summary
In this article, we explore the practices of extensive data collection among sharing economy platforms, highlighting how the unknown future value of big data creates an ethical problem for a fair exchange relationship between companies and users. Specifically, we present a typology with four scenarios related to the future value of data. In the remainder of the article, we first describe the status quo of data collection practices in the sharing economy, followed by a discussion of the value-generating affordances of big data. We then introduce the typology of four scenarios for the future value of data. Finally, the paper concludes with a short discussion on the implications of information asymmetries for a fair exchange process.
Wong, Sut I & Berntzen, Marthe (2019)

Transformational leadership and leader–member exchange in distributed teams: The roles of electronic dependence and team task interdependence

Computers in Human Behavior, 92, s. 381-392. Doi: https://doi.org/10.1016/j.chb.2018.11.032 - Full text in research archive

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While the use of distributed teams enabled by digital technologies is burgeoning in contemporary organizations, leaders of distributed teams face different challenges than those of co-located teams. Our knowledge about how these differences play out, however, is not yet fully developed. To address this, the present study investigates how transformational leaders may develop high-quality leader-member exchange (LMX) relationships in distributed teams. Based on two field studies of distributed teams in three organizations, the present study examined how the joint effect of electronic dependence and team task interdependence may influence the relationship between transformational leadership and LMX quality. Across both studies, results from three-way interaction analyses demonstrated that transformational leadership related negatively to LMX quality when electronic dependence and task interdependence were both high. Based on the results, we discuss theoretical and practical implications for leaders with a relationship-based approach in distributed teams.
Birkeland, Ide Katrine (2019)

Passion for Work and Interpersonal Relationships

Passion for Work - Theory, Reseach, and Applications, , s. 357-385. Doi: https://doi.org/10.1093/oso/9780190648626.001.0001/oso-9780190648626-chapter-12

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This chapter focuses on how passion for work influences the interpersonal relationships the employee forms both at work and outside work. It reviews the research and theoretical underpinnings for why passion for work matters for interpersonal relationships. This part particularly describes research on overall relationships, citizenship behaviors, as well as counterproductive work behaviors. It also separates between cognitive, affective, and behavioral manifestations of passion for work. Furthermore, this chapter considers how passion can spill into the relationships employees form outside of work, particularly the romantic relationships. Finally, the status of the research on passion for work and interpersonal relationships is discussed along with some suggestions for future research avenues and practical implications.
Huse, Morten (2019)

What matters most for our scholarly community: Reflections from former AOM presidents

Voyages of a Scholar: Navigating Companies, Channels, and Clusters, , s. 21-44.

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Management research has during recent years been subject to critical attention. There have been calls for redirections toward what matters most and toward scholarship with an impact. In this paper I present reflections about the future of scholarship. AOM (The Academy of Management) has become an important premise vendor for international management research. To embed suggestions for redirection of research, I analyzed these presidential addresses over twenty-five years. I found that many of them have raised similar concerns. The AOM presidents have argued that management research suffers from a too narrow view of scholarship, theory and practice are not connected, and an audit culture with negative consequences. The presidents of AOM all have a reflecting presidential address at the end of their presidential period. They typically address what they see as the most important issues or challenges for the AOM, for management research and for scholarship in general.
Lippe, Berit von Der (2019)

Kapittel 9: Beskyttelse av hva og for hvem – hvordan og når? Da en retorisk situasjon ble en R2P-situasjon.

Libya: Krigens uutholdelige letthet, , s. 193-214.
Karlsen, Lisa & Lekhal, Ratib (2019)

Practitioner involvement and support in children’s learning during free play in two Norwegian kindergartens

Journal of Early Childhood Research, 17(3) , s. 233-246. Doi: https://doi.org/10.1177/1476718X19856390 - Full text in research archive

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This research focuses on how practitioners in two Norwegian kindergartens interact with children during free play. The purpose of the study is to draw attention to the way the practitioners supported children’s learning through their interactions with children during free play. Through naturalistic observations of 17 practitioners, results revealed that while more than half of the day in both settings consisted of free play activities (60%), practitioners spent a significant amount of this time completely away from play situations (45.5% of free play). Of the remaining time, practitioners spent 34 percent of free playtime supporting children’s learning through joining in, commenting, instructing, or helping.
Brønn, Peggy Simcic & Buhmann, Alexander (2019)

The wicked problem of reputation

[Popular Science Article]. Communication for Leaders,
Talukdar, Nabanita & Yu, Shubin (2019)

A serial mediation effect of immersive virtual reality on purchase intention in real estate and the moderating role of psychological distance

Advances in Consumer Research, 12, s. 15-16.
Meng, Juan; Reber, Bryan, Berger, Bruce, Gower, Karla & Zerfass, Ansgar (2019)

North American Communication Monitor 2018-2019. Tracking trends in fake news, issues management, leadership performance, work stress, social media skills, job satisfaction and work environment

[Report Research]. The Plank Center for Leadership in Public Relations
Lutz, Christoph (2019)

Digital Inequalities in the Age of Artificial Intelligence and Big Data

Human Behavior and Emerging Technologies, 1(2) , s. 141-148. Doi: https://doi.org/10.1002/hbe2.140 - Full text in research archive

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In this literature review, I summarize key concepts and findings from the rich academic literature on digital inequalities. I propose that digital inequalities research should look more into labor- and big data-related questions such as inequalities in online labor markets and the negative effects of algorithmic decision-making for vulnerable population groups. The article engages with the sociological literature on digital inequalities and explains the general approach to digital inequalities, based on the distinction of first-, second-, and third-level digital divides. First, inequalities in access to digital technologies are discussed. This discussion is extended to emerging technologies, including the Internet-of-things and AI-powered systems such as smart speakers. Second, inequalities in digital skills and technology use are reviewed and connected to the discourse on new forms of work such as the sharing economy or gig economy. Third and finally, the discourse on the outcomes, in the form of benefits or harms, from digital technology use are is taken up. Here, I propose to integrate the digital inequalities literature more strongly with critical algorithm studies and recent discussions about datafication, digital footprints, and information privacy.
Brunner, Brigitta R. & Bang, Tor (2019)

Ethics. Public Relations Theory: Application and Understanding

Wiley-Blackwell
Buhmann, Alexander (2019)

Hvordan kommunikasjons-avdelinger kan skape mer verdi

[Popular Science Article]. Communication for Leaders,
Nothhaft, Howard; Werder, Kelly Page, Verčič, Dejan & Zerfass, Ansgar (2019)

Strategic communication: Reflections on an elusive concept

Future directions of strategic communication, , s. 24-38. Doi: https://doi.org/10.1080/1553118x.2018.1492412 - Full text in research archive

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The article explores how strategic communication successfully established itself as an academic discipline despite (or perhaps because of) being centered on an elusive concept. Drawing on ideas about the evolution of academic disciplines proposed by Alexander M. Shneider, we argue that strategic communication is currently caught in a cycle of constant reinvention obscured by a discourse of emergence. Although the discipline is undoubtedly becoming more sophisticated, it is doubtful whether there is genuine progress. The authors examine facets of strategic communication that contribute to the current state of affairs. Although clearer conceptualization and a more realistic understanding of the discipline are identified as a prerequisite for maturation, progress—as opposed to sophistication—ultimately depends on the development of discipline-specific, unique, and robust methods.
Zerfass, Ansgar; Verčič, Dejan, Nothhaft, Howard & Werder, Kelly Page (2019)

Strategic communication: Defining the field and its contribution to research and practice

Future directions of strategic communication, , s. 159-177. Doi: https://doi.org/10.1080/1553118x.2018.1493485 - Full text in research archive

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This article draws on a decade of research in strategic communication and especially on the contributions in this special issue to propose a new and more comprehensive definition of strategic communication. We argue that strategic communication encompasses all communication that is substantial for the survival and sustained success of an entity. Specifically, strategic communication is the purposeful use of communication by an entity to engage in conversations of strategic significance to its goals. Entity includes all kind of organizations (e.g., corporations, governments, or nonprofits), as well as social movements and known individuals in the public sphere. Communication can play a distinctive role for the formulation, revision, presentation, execution, implementation, and operationalization of strategies. While there are many ways to investigate these research objects, strategic communication as a discipline takes the perspective of the focal organization/entity and its calculus to achieve specific goals by means of communication under conditions of limited resources and uncertainty. The article takes a critical look at the current state of the field and outlines several requirements that will help scholars and practitioners alike to build a unique body of knowledge in strategic communication.
Nothhaft, Howard; Werder, Kelly Page, Verčič, Dejan & Zerfass, Ansgar (2019)

Future directions of strategic communication

Routledge
Werder, Kelly Page; Nothhaft, Howard, Verčič, Dejan & Zerfass, Ansgar (2019)

Strategic communication as an emerging interdisciplinary paradigm

Future directions of strategic communication, , s. 5-23. Doi: https://doi.org/10.1080/1553118x.2018.1494181 - Full text in research archive

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This study explores future directions in strategic communication scholarship by examining the emergence of strategic communication through the lens of interdisciplinary science. The disciplinary status of strategic communication is described through a content analysis of manuscripts published in the International Journal of Strategic Communication since its inaugural issue in 2007 (N = 207). Results reveal positive trends in research productivity, authorship, and globalization of the discipline over an 11-year period. However, analysis of the methodological and theoretical attributes of strategic communication scholarship suggests that more interdisciplinary research is needed. This study proposes definitional refinements that may strengthen the consistency of purpose among strategic communication scholars for future research and theory building. In addition, this study proposes that scholars embrace an interdisciplinary worldview to further the development of strategic communication as a unique and innovative domain of study in the future.
Bucher, Eliane; Fieseler, Christian & Lutz, Christoph (2019)

Mattering in Digital Labor

Journal of Managerial Psychology, 34(4) , s. 307-324. Doi: https://doi.org/10.1108/JMP-06-2018-0265 - Full text in research archive

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Purpose: Online gig labor platforms bring together a global and fast-growing workforce to complete highly granular, remote and decontextualized tasks. While these environments might be empowering to some workers, many others feel disenfranchised and removed from the final product of their labor. To better understand the antecedents of continued participation in forms of crowdsourced digital labor, we explore the relationship between worker’s ability to create a narrative of their work mattering regardless, and their continued work engagement in these work setups. Design: We approach the relationship between individual mattering and digital work engagement through a longitudinal study among workers on the crowdworking platform Amazon Mechanical Turk. We further provide qualitative insight into individual perceptions of mattering based on essay data. Findings: We develop a measure of mattering in crowdworking with four dimensions: reliance, social recognition, importance, and interaction. Reliance is the most pronounced dimension, followed by interaction, importance and social recognition. In the final longitudinal model, only importance affects work engagement positively, while the other three mattering dimension do not have a significant effect. Originality: The findings indicate that individuals who feel that they themselves and their work ‘count’ and ‘make a difference’ will be more engaged in their digital labor. By clarifying the dimensionality of mattering in crowdwork and studying its differentiated effect on work engagement, the paper makes a contribution to research on crowdwork and the future of work. Beyond the theoretical contributions, the finding that perceived importance fosters work engagement has important implications for task and platform design.
Myrvang, Christine (2019)

Norske skoler lærte elevene å skyte.

[Popular Science Article]. Aftenposten Historie, (12) , s. 90-91.
Zerfass, Ansgar & Volk, Sophia Charlotte (2019)

Toolbox Kommunikationsmanagement: Denkwerkzeuge und Methoden für die Steuerung der Unternehmenskommunikation

Springer Gabler
Molde, Audun (2019)

Musikkbransjen har blitt digitalisert – hva nå?

[Popular Science Article]. Ballade,
Buhmann, Alexander & Sommerfeldt, Erich (2019)

Drivers and barriers in public diplomacy evaluation: understanding attitudes, norms, and control

International Communication Gazette, Doi: https://doi.org/10.1177/1748048519887295 - Full text in research archive

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While the need for evaluation has become increasingly emphasized within the global public diplomacy community, recent research suggests the state of the practice is grim. However, the few writings that exist on evaluation practices in public diplomacy are anecdotal and focus mainly on obstacles to enacting evaluation behavior. Little is known about evaluation-related perceptions, motivations, and attitudes of public diplomacy practitioners themselves. As practitioners are under increasing pressure to deliver evaluations, understanding the perspective of practitioners and their motivations is necessary. Drawing on the theory of planned behavior, this study presents the results of interviews with 25 public diplomacy practitioners in the U.S. Department of State. The results lend insight into the attitudes, norms, and behavioral controls that influence practitioners’ intentions to engage in evaluation. The article also suggests explanations as to why evaluation struggles to gain a foothold within public diplomacy, and makes proposals for improving future practice.
Rigolini, Alessandra & Huse, Morten (2019)

Women and multiple board memberships: Social capital and institutional pressure

Journal of Business Ethics, Doi: https://doi.org/10.1007/s10551-019-04313-6 - Full text in research archive

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We show unintended consequences of quota regulations to get women on boards. Board members may have diferent characteristics, and even among women, there are variations. We assume that the characteristics of the board members have an infuence on their contributions to boards, to businesses as well as to society. In this paper, we argue that diferent types of societal pressure to get women on boards have an infuence on the social capital characteristics of the women getting multiple board memberships. The paper is drawing on institutional theory and social capital theory, and we distinguish between mimetic, normative, and coercive types of pressure. Through a cluster analysis of 58 Italian “golden skirts”, we show that diferent types of societal pressure may lead to diferences in social capital characteristics. The study has implications for the ongoing international debate about women and diversity on boards, and we propose developing a pressure theory for getting women on boards.
Maltseva, Kateryna; Fieseler, Christian & Trittin, Hannah (2019)

The challenges of gamifying CSR communication.

Corporate Communications. An International Journal, 24(1) , s. 44-62. Doi: https://doi.org/10.1108/CCIJ-09-2018-0092

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Purpose A growing number of research report positive effects of gamification, that is the introduction of game elements to non-game contexts, on stakeholder intentions and behaviors. Hence, gamification is proposed as an effective tool for organizations to educate their stakeholders about corporate social responsibility (CSR) and sustainability-related topics. The paper aims to discuss these issues. Design/methodology/approach In this paper, the authors ask whether gamification can communicate matters of social and environmental concern. Based on three consecutive experimental studies, the authors show that there are boundary conditions to the effectiveness of gamified communication on stakeholder attitude, intention and behavior. Findings The authors find positive, negative and insignificant effects of gamification on pro-environmental attitude, intention and behavior. Based on these ambiguous results, the authors conclude with a call for more rigorous forms of designing gamified experiences to foster stakeholder learning and highlight and develop several such future research and engagement opportunities. Originality/value The study is the first to apply gamification to the context of corporate and in particular CSR communication. It is furthermore one of the first studies that actually research the effects of gamification empirically, and in controlled experimental conditions.
Moulaï, Kamila & Guttormsen, David S.A. (2019)

Here Too, Responsible Leadership Has a Role to Play: An Investigation of Self–Initiated Expatriates' Decision to Relocate

Academy of Management Global Proceedings, , s. 404-404. Doi: https://doi.org/10.1108/JGM-02-2019-0016
Røyseng, Sigrid & Eidsvold-Tøien, Irina (2019)

Rapport om kunstnerundersøkelser

[Report Research]. Kulturdepartementet
Solomon, Esther & Huse, Morten (2019)

Corporate Governance and Paradoxical Tensions: Leadership Dynamics Through Facet Theory

International Studies of Management and Organization, 49(3) , s. 320-339. Doi: https://doi.org/10.1080/00208825.2019.1623982 - Full text in research archive

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Relying on a sample of 841 respondents who are board members of Norwegian firms, this study applied Dr. Guttman’s Facet Theory along with nonmetric multidimensional scaling to propose and empirically test structural hypotheses about perceptions of boardroom dynamics. The application of this formal methodology to studying corporate governance processes offers unique insights into leadership dynamics and paradoxical tensions as board members experience them in the boardroom. A facet framework defining the content universe formed the basis for facet profile configurations expressing classes of boardroom dynamics. Results overall confirmed the structural hypotheses and the lawfulness of a radex structure representing boardroom processes. Three facets differentiated among classes of boardroom processes in terms of whether they represent opportunities or threats for cooperation, board asserting or acquiescing roles, and approaching or distancing orientations. These facets represented the qualitative differentiation and jointly played the polarizing role, while a fourth ordered facet on specificity played the modulator role. Director’s perceptions of shared leadership and monitoring comprise enabling orientations and are differentiated from inhibiting orientations that include dominating leadership and biases. The findings have implications for director’s motivation and ability to engage in their monitoring and resource provision roles, or alternatively, contribute to governance inertia.
Sommerfeldt, Erich & Buhmann, Alexander (2019)

The status quo of evaluation in public diplomacy: insights from the US State Department

Journal of Communication Management, Doi: https://doi.org/10.1108/JCOM-12-2018-0137 - Full text in research archive

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Purpose In recent years, expectations for demonstrating the impact of public diplomacy programs have dramatically increased. Despite increased calls for enhanced monitoring and evaluation, what texts exist on the subject suggest the state of practice is grim. However, while the current debate is based mostly on practice reports, conceptual work from academics or anecdotal evidence, we are missing empirical insights on current views of monitoring and evaluation from practitioners. Such a practice-level perspective is central for better understanding factors that may actually drive or hamper performance evaluation in day-to-day public diplomacy work. The purpose of this paper is to update knowledge on the state of evaluation practice within public diplomacy from the perspectives of practitioners themselves. Design/methodology/approach This study assesses the state of evaluation in public diplomacy through qualitative interviews with public diplomacy officers working for the US Department of State – a method heretofore unused in studies of the topic. In total, 25 in-depth interviews were conducted with officers in Washington, DC and at posts around the world. Findings The interviews suggest that practitioners see evaluation as underfunded despite increased demands for accountability. Further, the results show a previously not discussed tension between diplomacy practitioners in Washington, DC and those in the field. Practitioners are also unclear about the goals of public diplomacy, which has implications for the enactment of targeted evaluations. Originality/value The research uncovers the perceptions of evaluation from the voices of those who must practice it, and elaborates on the common obstacles in the enactment of public diplomacy, the influence of multiple actors and stakeholders on evaluation practice, as well as the perceived goals of public diplomacy programming. No empirical research has considered the state of evaluation practice. Moreover, the study uses qualitative interview data from public diplomacy officers themselves, an under-used method in public diplomacy research. The findings provide insights that contribute to future public diplomacy strategy and performance management.
Nerstad, Christina G. L.; Wong, Sut I & Richardsen, Astrid Marie (2019)

Can engagement go awry and lead to burnout? The moderating role of the perceived motivational climate

International Journal of Environmental Research and Public Health (IJERPH), 16(11) , s. 1-21. Doi: https://doi.org/10.3390/ijerph16111979 - Full text in research archive

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In this study, we propose that when employees become too engaged, they may become burnt out due to resource depletion. We further suggest that this negative outcome is contingent upon the perceived motivational psychological climate (mastery and performance climates) at work. A two-wave field study of 1081 employees revealed an inverted U-shaped relationship between work engagement and burnout. This finding suggests that employees with too much work engagement may be exposed to a higher risk of burnout. Further, a performance climate, with its emphasis on social comparison, may enhance—and a mastery climate, which focuses on growth, cooperation and effort, may mitigate the likelihood that employees become cynical towards work—an important dimension of burnout.
Guttormsen, David S.A. & Francesco, Anne Marie (2019)

Status and Success: Do Lower Status Expatriates in Multinational Corporations Experience Different Types of Success?

Journal of Global Mobility:The Home of Expatriate Management Research, 7(4) , s. 364-380. Doi: https://doi.org/10.1108/JGM-02-2019-0016 - Full text in research archive

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Purpose: The aim of this study is to examine how low status expatriates (lower position, younger, female) are positioned differently compared to high status expatriates (higher position, older, male) in terms of experiencing various types of success. Design/methodology/approach: Based on 424 responses from business expatriates working within multinational corporations operating in Asia, the study tests whether low status expatriates experience higher personal success while high status expatriates see more organization-related success. Findings: The results demonstrate that expatriates with different status-related characteristics might experience success during an international assignment differently. Additionally, our results reveal the relevance of avoiding treating success as a single variable and of investigating the actual experiences acquired while working abroad to better appreciate how expatriates experience success differently. Originality/value – The extant literature offers a limited understanding of expatriate success as the phenomenon has often been conceptualized in relatively simple terms, i.e., the completion of the international assignment contract. Our study offers an alternative view. Measuring success using a single outcome variable does not fully capture the experience. Success can be perceived in different ways, and different types of success are associated with different types of characteristics.
Olsen, Ragnhild; Kammer, Aske & Solvoll, Mona K (2019)

Paywalls? Impact on Local News Websites? Traffic and Their Civic and Business Implications

Journalism Studies, 8(4) Doi: https://doi.org/10.1080/1461670X.2019.1633946 - Full text in research archive

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In an attempt to manage a looming revenue crisis in their transition from print to digital, many local newspapers have implemented user payment (paywalls) in their online editions. This paper asks what the business and civic implications of such introduction of user payment are. Comparing audience metrics on a sample of eight local news websites (four Norwegian, four Danish) for 52 weeks before and after paywall introduction, this study finds that the numbers of both pageviews and unique visitors decrease upon the transition from free to fee-based access to the news. Hard paywalls have a more negative immediate effect on traffic than soft paywalls. This difference equalizes over time and the traffic mainly remains at a decreased level regardless of paywall type. Traffic development in Norway is somewhat better than in Denmark in a short-term perspective, but national differences also even out over time. We posit that while paywalls may constitute a new revenue stream for local news media under financial pressure, they also challenge the civic function of the local news media since fewer people consult them.
Solberg, Elizabeth; Traavik, Laura E. Mercer & Wong, Sut I (2019)

When employees see digital transformation as a threat

[Popular Science Article]. BI Leadership Magazine,
Buhmann, Alexander; Paßmann, Johannes & Fieseler, Christian (2019)

Managing Algorithmic Accountability: Balancing Reputational Concerns, Engagement Strategies, and the Potential of Rational Discourse

Journal of Business Ethics, 163(2) , s. 265-280. Doi: https://doi.org/10.1007/s10551-019-04226-4 - Full text in research archive

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While organizations today make extensive use of complex algorithms, the notion of algorithmic accountability remains an elusive ideal due to the opacity and fluidity of algorithms. In this article, we develop a framework for managing algorithmic accountability that highlights three interrelated dimensions: reputational concerns, engagement strategies, and discourse principles. The framework clarifies (a) that accountability processes for algorithms are driven by reputational concerns about the epistemic setup, opacity, and outcomes of algorithms; (b) that the way in which organizations practically engage with emergent expectations about algorithms may be manipulative, adaptive, or moral; and (c) that when accountability relationships are heavily burdened by the opacity and fluidity of complex algorithmic systems, the emphasis of engagement should shift to a rational communication process through which a continuous and tentative assessment of the development, workings, and consequences of algorithms can be achieved over time. The degree to which such engagement is, in fact, rational can be assessed based on four discourse-ethical principles of participation, comprehension, multivocality, and responsiveness. We conclude that the framework may help organizations and their environments to jointly work toward greater accountability for complex algorithms. It may further help organizations in reputational positioning surrounding accountability issues. The discourse-ethical principles introduced in this article are meant to elevate these positioning contests to extend beyond mere adaption or compliance and help guide organizations to find moral and forward-looking solutions to accountability issues.
Hoffmann, Christian Pieter & Lutz, Christoph (2019)

Digital Divides in Political Participation: The Mediating Role of Social Media Self-Efficacy and Privacy Concerns

Policy & Internet, 13(1) , s. 6-29. Doi: https://doi.org/10.1002/poi3.225 - Full text in research archive

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Scholarship on political participation and the Internet has found that Internet use may foster both online and offline political participation, while also finding pronounced inequalities in online political participation based on demographic and psychological characteristics. The article advances our theoretical understanding of how inequalities in online and offline political participation emerge through cognitive pathways, by applying social cognitive theory to conceptualize the relationship between environmental influences, cognition and behavior. Using survey data from 1,488 Internet users in Germany, we investigate how the cognitive dispositions of social media self‐efficacy and online privacy concerns mediate the effect of socio‐demographics on Internet use, and online as well as offline political participation. Results indicate that younger citizens are more likely to engage in online political participation, while older, more educated, and male citizens are more likely to engage in offline political participation. Internet use is positively associated with online political participation, which is closely related to offline participation. Self‐efficacy fully mediates the effect of education and gender on Internet use and online political participation. Thus, Internet use simultaneously amplifies and mitigates pre‐existing participation divides, depending on users’ cognitive dispositions.
Kristensen, Peer Hull; Moen, Eli & Lilja, Kari (2019)

Civilizing business enterprises: the search for a new Nordic growth and development model

The Relational Nordic Welfare State Between Utopia and Ideology, , s. 202-223. Doi: https://doi.org/10.4337/9781788974653.00020
Lutz, Christoph; Schöttler, Maren & Hoffmann, Christian Pieter (2019)

The Privacy Implications of Social Robots: Scoping Review and Expert Interviews

Mobile Media & Communication, 7(3) , s. 412-434. Doi: https://doi.org/10.1177/2050157919843961 - Full text in research archive

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In this contribution, we investigate the privacy implications of social robots, as an emerging mobile technology. Drawing on a scoping literature review and expert interviews, we show how social robots come with privacy implications that go beyond those of established mobile technology. Social robots challenge not only users’ informational privacy but also affect their physical, psychological, and social privacy due to their autonomy and potential for social bonding. These distinctive privacy challenges require study from varied theoretical perspectives, with contextual privacy and human-machine communication emerging as particularly fruitful lenses. Findings also point to an increasing focus on technological privacy solutions, complementing an evolving legal landscape as well as a strengthening of user agency and literacy.
Villaronga, Eduard Fosch; Lutz, Christoph & Tamò-Larrieux, Aurelia (2019)

Gathering Expert Opinions for Social Robots' Ethical, Legal, and Societal Concerns: Findings from Four International Workshops

International Journal of Social Robotics, 12(2) , s. 441-458. Doi: https://doi.org/10.1007/s12369-019-00605-z - Full text in research archive

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Social robots, those that exhibit personality and communicate with us using high-level dialogue and natural cues, will soon be part of our daily lives. In this paper, we gather expert opinions from different international workshops exploring ethical, legal, and social (ELS) concerns associated with social robots. In contrast to literature that looks at specific challenges, often from a certain disciplinary angle, our contribution to the literature provides an overview of the ELS discussions in a holistic fashion, shaped by active deliberation with a multitude of experts across four workshops held between 2015 and 2017 in major international workshops (ERF, NewFriends, JSAI-isAI). It also explores pathways to address the identified challenges. Our contribution is in line with the latest European robot regulatory initiatives but covers an area of research that the latest AI and robot governance strategies have scarcely covered. Specifically, we highlight challenges to the use of social robots from a user perspective, including issues such as privacy, autonomy, and the dehumanization of interactions; or from a worker perspective, including issues such as the possible replacement of jobs through robots. The paper also compiles the recommendations to these ELS issues the experts deem appropriate to mitigate compounding risks. By then contrasting these challenges and solutions with recent AI and robot regulatory strategies, we hope to inform the policy debate and set the scene for further research.
Lauring, Jakob; Guttormsen, David S.A. & McNulty, Yvonne (2019)

Adult third culture kids: Adjustment and personal development

Cross cultural & strategic management, Doi: https://doi.org/10.1108/CCSM-02-2019-0035 - Full text in research archive

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Abstract Purpose – The aim of this study is to explore the relationship between interaction adjustment and personal development for expatriates and to examine whether this differs between adults that have, and have not, lived abroad during their adolescence. Design/methodology/approach – We use survey responses from 424 business expatriates in Asia distinguishing between adult third culture kids (ATCKs) that have lived abroad during their adolescence and adult mono-culture kids (AMCKs) that have not. Findings – Our results show that while interaction adjustment generally improves the experience of personal development, this effect is stronger for ATCKs. AMCKs will experience personal development almost independently of their interaction adjustment with host nationals solely due to the novelty of the international experience. For ATCKs, just being in the new country is not enough for them to feel they have developed personally; they need to engage more deeply with the local population to achieve this. Originality/value – The study contributes to the literature that links international experience to adjustment and to the literature that connects adjustment to personal development. By combining the two literatures, we provide new knowledge that explains in greater detail how adjustment is linked to personal development.
Brønn, Carl & Brønn, Peggy Simcic (2019)

Sustainability: A Wicked Problem Needing New Perspectives

Business Strategies for Sustainability, , s. 3-18. - Full text in research archive
Eidsvold-Tøien, Irina ; Torp, Øyvind, Marcus, Gjems Theie, Molde, Audun, Gaustad, Terje, Sommerstad, Harald, Espelien, Anne & Gran, Anne-Britt (2019)

Hva nå - Digitaliseringens innvirkning på norsk musikkbransje

[Report Research]. BI Centre for Creative Industries, Rapport nr. 1
Ingenhoff, Diana & Buhmann, Alexander (2019)

Public Diplomacy: Messung, Entstehung und Gestaltung von Länderimages

Herbert von Halem Verlag

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Public Diplomacy ist ein international schnell wachsendes Forschungs- und Praxisfeld. Dabei geht es v.a. um sämtliche Aktivitäten eines Landes zum Aufbau und zur Pflege eines Beziehungsnetzes zu heutigen und zukünftigen Entscheidern, sowie zur Beeinflussung der Einstellung der eigenen und ausländischen (auch digitalen) Öffentlichkeiten zur Landespolitik und seinen verschiedenen Wirkungsbereichen. Der Aufbau und die Pflege des Landesimages nimmt hier eine entscheidende Rolle ein. Insbesondere in der Kommunikationswissenschaft – und darin in der Public-Relations-Forschung – sind in den vergangenen Jahren wesentliche Grundlagen zur Entstehung und Gestaltung von Länderimages durch die Public Diplomacy erarbeitet worden. Bisher liegt aber zu diesem jungen und dynamischen Feld noch kein deutschsprachiges Buch vor. Diese Lücke möchten die Autoren schließen. Im vorliegenden Band führen sie in den aktuellen Forschungs- und Wissensstand zu diesem Themengebiet ein und reflektieren grundlegende Fragen der Messung, Entstehung und Gestaltung von Länderimages. Dabei gibt das Buch antworten auf die folgenden fünf Leitfragen: · Welche Aspekte/Dimensionen eines Landes sind wichtig für sein Image? · Wie entsteht ein Landesimage? · Welches sind die für die Imagebildung wirksamen Kanäle? · Welche Handlungsrelevanz und Wirksamkeit hat das Landesimage? · Wie lässt sich die Wirksamkeit von Public Diplomacy und Landeskommunikation messen und evaluieren? Das vorliegende Buch führt verständlich und reflektiert in die facettenreiche Literatur zu Länderimages und Public Diplomacy ein und bietet damit neue Anknüpfungspunkte für Forschung und Praxis.
Keller-Bacher, Jule & Zerfass, Ansgar (2019)

How strategic communication facilitates the internationalization of firms: A situational framework

Big ideas in public relations research and practice, , s. 1-21. Doi: https://doi.org/10.1108/S2398-391420190000004002 - Full text in research archive

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This chapter examines the specific role of strategic communication as a facilitator for business internationalization. It provides a new and comprehensive rationale for explaining the contribution of strategic communication to the global success of companies and shows communication leaders how they could demonstrate the value of communication for internationalization. The chapter identifies an important contribution of strategic communication in today’s globalized world, which demands further attention in academia and in practice by addressing three research questions: (1) How can strategic communication be conceptualized as part of the internationalization of firms? (2) Which specific objectives, responsibilities and practices can be assigned to strategic communication within the process of internationalization? (3) Does the theoretical framework capture the significant components of strategic communication within internationalization, appropriately from the point of view of senior experts in the field? The chosen approach is conceptual and empirical. A cross-disciplinary literature analysis has been performed to construct a framework that links possible forms and manifestations of strategic communication to different situations of international business development. Qualitative interviews with senior communication executives were conducted to verify the plausibility of the theoretical framework from a professional point of view. The study identifies four core fields of strategic communication within the internationalization processes: initiation, transformation, expansion and integration. Communication should be implemented differently within the typical periods of internationalization, and communication management should focus on different aspects during these processes. Empirical findings indicate that the core fields depicted in the framework are either already applied in practice or perceived as plausible and doable. From a theoretical standpoint, this study emphasizes the value of a cross-disciplinary perspective on corporate communications, which helps to bridge gaps between management research and communication studies. The study expands the body of knowledge in strategic communication by integrating new objectives and activities.
Bunjak, Aldijana; Černe, Matej & Wong, Sut I (2019)

Leader-follower pessimism (in)congruence and job satisfaction: The role of followers? identification with a leader

Leadership & Organization Development Journal, 40(3) , s. 381-398. Doi: https://doi.org/10.1108/LODJ-07-2018-0269

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Purpose: The purpose of this paper is to examine the (in)congruence of leaders’ and followers’ cognitive characteristics (i.e. pessimism), followers’ identification with a leader and job satisfaction. Design/methodology/approach: Data from 291 working professionals are analyzed, following a series of hierarchical linear modeling and mediated polynomial regression analyses. Findings: Polynomial regression analysis results indicate that alignment (congruence) between leaders’ pessimism and followers’ pessimism, when both are at high levels, is related to low levels of job satisfaction. Further, leader–follower congruence at lower levels of pessimism leads to high levels of job satisfaction through the mediator of followers’ perceived identification with a leader. Originality/value: By identifying (in)congruence of leader–follower pessimism as a key antecedent, and taking an explanatory mechanism of identification with a leader into account, the authors contribute to disentangling the conceptual paths that underlie the mode by which implicit leadership theory might explain instances of individual job satisfaction.
Gran, Anne-Britt; Røssaak, Eivind & Kristensen, Linn-Birgit Kampen (2019)

Digital Infrastructure for Diversity - on digital Bookshelf and Google Books

The Journal of Arts Management, Law, and Society, 49(3) , s. 171-187. Doi: https://doi.org/10.1080/10632921.2019.1581114 - Full text in research archive

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Diversity is a core value of cultural policy, and the new global digital conditions for the creative industries mean new challenges for diversity at a national level. Internet has become a new infrastructure for services and platforms, and global actors as Google and Amazon are changing the play. This article is about the digitization of books, the collection of the National Library of Norway and cultural policy. It presents the results from two surveys on book and library consumption, qualitative interviews and document analysis, that capture five diversity dimensions. The results indicate the National Library’s digital collection is contributing to diversity in terms of demography, content, purpose for usage, dissemination and techno-cultural aspects. For policy makers, libraries and researchers the study demonstrates a national digital service’s contribution to expanded diversity.
Etter, Michael; Fieseler, Christian & Whelan, Glen (2019)

Sharing Economy, Sharing Responsibility? Corporate Social Responsibility in the Digital Age

Journal of Business Ethics, 159(4) , s. 935-942. Doi: https://doi.org/10.1007/s10551-019-04212-w - Full text in research archive

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The sharing economy has transformed economic transactions, created new organizational forms, and contributed to changes in consumer culture. Started as a movement with promises of a more sustainable, democratic, and inclusive economy, the sharing economy, and its impact on issues such as privacy, discrimination, worker rights, and regulation, is now the subject of heated debate. Many of these issues root in the changes that digital technologies have brought and the unresolved moral and ethical questions emerging therefrom. This special issue contributes to this ongoing debate with five articles that develop theoretical frameworks and conduct empirical investigations, providing fine-grained analyses of urgent issues in the sharing economy. In this article, we highlight these and other issues that we believe deserve further attention from business ethics scholarship.
Buhmann, Alexander; Macnamara, Jim & Zerfass, Ansgar (2019)

Reviewing the ‘march to standards’ in public relations: a comparative analysis of four seminal measurement and evaluation initiatives

Public Relations Review, 45(4) Doi: https://doi.org/10.1016/j.pubrev.2019.101825 - Full text in research archive

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To many, development and adoption of professional standards for measurement and evaluation (M&E) is one of the most promising approaches for advancing public relations practice. In recent years, there has been a surge in efforts to develop standards for M&E in different parts of the world. Prominent examples of this include standard terminologies, metrics, principles for best practice in the field, and evaluation frameworks. Regardless of their alleged importance, however, the acceptance and application of such M&E standards in the practice varies significantly. To better understand the process by which standards in this field are developed and adopted, this article draws on recent concepts from organization studies (cf. Slager, Gond, & Moon, 2012) to analyze the trajectories of four seminal standards attempts: The Barcelona Principles and the AMEC Integrated Evaluation Framework on an international level, the DPRG/ICV Framework used in German-speaking countries, and the GCS Framework in the United Kingdom. The article reveals, by way of an interpretive qualitative approach, the various strategies undertaken to a) develop common sets of terms and rules, b) engage relevant actors in the design, promotion, and implementation of proposed standards, and c) to reinforcing standards symbolically.
Kost, Dominique; Fieseler, Christian & Wong, Sut I (2019)

Boundaryless careers in the gig economy: An oxymoron?

Human Resource Management Journal, 30(1) , s. 100-113. Doi: https://doi.org/10.1111/1748-8583.12265 - Full text in research archive

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Advocates of the boundaryless career perspective have relied to a great extent on the assumption that actors take responsibility for their own career development and that they consequently take charge of developing their career competencies. In this provocation piece, we debate the obstructions to and potential ways to promote boundaryless careers in the gig economy, which—despite appearing on the surface to offer suitable conditions for boundaryless careers—suffers from numerous conditions that hinder such careers. Thus, boundaryless careers in the gig economy could be an oxymoron. In particular, we conjecture that intraorganisational and interorganisational career boundaries restrict gig workers' development of relevant career competencies and thus limit their mobility. We then put forward the notion that we have to consider moving away from traditional, employer‐centric human resource management and introduce new forms of network‐based and self‐organised human resource management practices (in the form of collaborative communities of practice) in order to diminish these boundaries.
Booth, Peter; Ogundipe, Anne & Røyseng, Sigrid (2019)

Museum leaders’ perspectives on social media

Museum Management and Curatorship, Doi: https://doi.org/10.1080/09647775.2019.1638819

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In the context of the shift towards participatory practices within museums, museum engagement with social media represents a form of organizational change. This study approaches social media and the corresponding organizational change from a museum leader’s perspective, utilizing data from a broad crosssection of 82 museums in Norway. We address how the characteristics of a museum and its leader impact social media attitudes, behaviors and intention towards social media-based change. Combining factor analysis and clustering techniques, we identify four museum leader ‘types’ who are primarily defined by their (1) perception of museum benefits from social media, (2) perception of own and museum support in social media activities, (3) perception of conflicts that arise from social media usage, and (4) social media-related values. With museums being asked to more fully embrace the participatory potential of social media, this study points to significant differences in readiness to change across museum leaders.
Probst, Carole; Buhmann, Alexander, Ingenhoff, Diana & Lepori, Benedetto (2019)

Evolution of a field: Swiss media and communication studies

Studies in Communication Sciences (SComS), 19(1) , s. 7-23. Doi: https://doi.org/10.24434/j.scoms.2019.01.002 - Full text in research archive

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In this paper, we present the evolution of Swiss Media and Communication Studies over the last decade by summarizing the main results from a project funded by the Swiss University Conference (2008–2017). We give an overall picture of the growth in the field (in terms of student numbers, resources and activities), look at diversity in terms of topics (two clusters are identified and presented with respect to various indicators), present changes at the level of individual research units (where we find variance in terms of evolution), give insights into publication patterns (two different publication cultures are found) and describe mobility and career pathways in the field. We observe limited mobility within Switzerland, internal pathways at the level of doctoral students and post-docs, and international mobility, mainly within the same linguistic region, at the professorial level. We conclude that the field has reached a consolidation phase and achieved a rather stable situation, but faces new challenges, with digitalization and the pressure towards homogenization in publication output among the most important.
Gaustad, Terje; Grünfeld, Leo A., Engelstad, Audun, Dombu, Siri Voll, Flesche, Bjørn I. & Lind, Lars Hallvard (2019)

Evaluering av tilskuddsordninger på filmområdet

[Report Research]. Menon Economics
Felzmann, Heike; Villaronga, Eduard Fosch, Lutz, Christoph & Tamò-Larrieux, Aurelia (2019)

Robots and transparency: The multiple dimensions of transparency in the context of robot technologies

IEEE robotics & automation magazine, 26(2) , s. 71-78. Doi: https://doi.org/10.1109/MRA.2019.2904644 - Full text in research archive

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Transparency is often seen as a means to provide accountability and show that something is done with due diligence. This approach to transparency regards it as a remedy to hidden (potentially malevolent) practices. We, therefore, require transparency from manufacturers of products and services. While the outcry for more transparency often occurs in response to a particular scandal (e.g., the various controversies surrounding Facebook in 2018), the European Union's General Data Protection Regulation (GDPR) includes transparency as a proactive requirement for information technologies that process personal data.
Røyseng, Sigrid & Stavrum, Heidi (2019)

Fields of gold: Reflections on the research relations of the cultural policy researcher

International Journal of Cultural Policy, 26(5) , s. 697-708. Doi: https://doi.org/10.1080/10286632.2019.1643335

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This article discusses the methodological implications of the relations we have to our object of study as cultural policy researchers. We ask: What research relations we typically are part of and what social dimensions structure these relations? These questions are discussed by comparing field experiences from two cultural forms that can be characterized as polar opposites when it comes to the degree to which they are legitimized: contemporary opera and dance bands. We suggest that four dimensions are especially relevant to help ‘unpack’ the relations we typically find ourselves in as cultural policy researchers; cultural hierarchy, research conditions, geography and, gender and age. The coexistence of these dimensions means that the cultural policy researcher regularly finds him/herself in complex situations that we suggest should be analysed in terms of the ways in which, and the extent to which, we develop roles as insiders – or outsiders – in the field
Warner-Søderholm, Gillian; Minelgaite, Inga & Littrell, Romie Frederick (2019)

From LBDQXII to LBDQ50: preferred leader behavior measurement across cultures

Journal of Management Development, 39(1) , s. 68-81. Doi: https://doi.org/10.1108/JMD-03-2019-0067 - Full text in research archive

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Purpose: The purpose of this paper is to refine and validate the most widely used leader behavior measurement instrument, LBDQXII, into a more parsimonious instrument for assessing cognitive templates of preferred leader behavior across cultures. Design/methodology/approach: The 100-item LBDQXII survey was administered to 6,451 participants from 14 countries; these data were used to refine the survey. Findings: The shorter survey instrument is a valid and reliable tool for assessing preferred leader behavior. Four periods in the LBDQXII “evolution” are identified: emergence, expansion, stagnation and revival. Research limitations/implications: The new LBDQ50 can be used to collect data across cultures, contributing to both global management development and scholarly studies. Practical implications: This project corresponds to calls to shorten the well-established leader behavior instrument into a measurement tool that is reliable and valid across cultures and languages. This can be administered by both private and public organizations, contributing to greater effectiveness. Furthermore, it retains its scholarly scope encompassing follower-centric studies of leadership. Social implications: Leadership processes are found in all aspects of life and can be better understood and improved within and across cultures using the shorter version. Originality/value: An efficient instrument to measure preferred leadership behavior across and within cultures. The availability of the LBDQ50 will allow practitioners and researchers to advance understanding of preferred leadership behavior as a predictor of organizational effectiveness. Most such instruments are overly-long, which hinders data collection opportunities. This newly developed instrument can lead to better response rates and easier applicability in organizational settings.
Felzmann, Heike; Villaronga, Eduard Fosch, Lutz, Christoph & Tamò-Larrieux, Aurelia (2019)

Transparency You Can Trust: Transparency Requirements for Artificial Intelligence between Legal Norms and Contextual Concerns

Big Data & Society (BD&S), 6(1) , s. 1-14. Doi: https://doi.org/10.1177/2053951719860542 - Full text in research archive

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Transparency is now a fundamental principle for data processing under the General Data Protection Regulation. We explore what this requirement entails for artificial intelligence and automated decision-making systems. We address the topic of transparency in artificial intelligence by integrating legal, social, and ethical aspects. We first investigate the ratio legis of the transparency requirement in the General Data Protection Regulation and its ethical underpinnings, showing its focus on the provision of information and explanation. We then discuss the pitfalls with respect to this requirement by focusing on the significance of contextual and performative factors in the implementation of transparency. We show that human–computer interaction and human-robot interaction literature do not provide clear results with respect to the benefits of transparency for users of artificial intelligence technologies due to the impact of a wide range of contextual factors, including performative aspects. We conclude by integrating the information- and explanation-based approach to transparency with the critical contextual approach, proposing that transparency as required by the General Data Protection Regulation in itself may be insufficient to achieve the positive goals associated with transparency. Instead, we propose to understand transparency relationally, where information provision is conceptualized as communication between technology providers and users, and where assessments of trustworthiness based on contextual factors mediate the value of transparency communications. This relational concept of transparency points to future research directions for the study of transparency in artificial intelligence systems and should be taken into account in policymaking.
Røyseng, Sigrid; Paoli, Donatella De & Wennes, Grete (2019)

As You like It! How Performance Measurement Affects Professional Autonomy in the Norwegian Public Theater Sector

The Journal of Arts Management, Law, and Society, 50(1) , s. 52-66. Doi: https://doi.org/10.1080/10632921.2019.1693458 - Full text in research archive

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The aim of this article is to study the effects of performance measurement on professional autonomy in the Norwegian theater sector and how these effects have changed over two decades, from the 1990s to the 2010s. We do this by introducing the concepts of decoupling and disciplinary power and by studying the dialogue between five case theaters and the Ministry of Culture as part of the system of Management by Objectives. We find effects both related to processes of decoupling and disciplinary power in this period, but the decoupling effects seem to be most notable in the first part of the period of the study. Consequently, we must also conclude that - though not totally in danger - the professional autonomy of the theaters was increasingly challenged during this period.
Büchi, Moritz; Villaronga, Eduard Fosch, Lutz, Christoph, Tamò-Larrieux, Aurelia, Velidi, Shruthi & Viljoen, Salome (2019)

The Chilling Effects of Algorithmic Profiling: Mapping the Issues

Computer Law and Security Review, 36(April) , s. 1-15. Doi: https://doi.org/10.1016/j.clsr.2019.105367 - Full text in research archive

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In this article, we provide an overview of the literature on chilling effects and corporate profiling, while also connecting the two topics. We start by explaining how profiling, in an increasingly data-rich environment, creates substantial power asymmetries between users and platforms (and corporations more broadly). Inferences and the increasingly automated nature of decision-making, both based on user data, are essential aspects of profiling. We then connect chilling effects theory and the relevant empirical findings to corporate profiling. In this article, we first stress the relationship and similarities between profiling and surveillance. Second, we describe chilling effects as a result of state and peer surveillance, specifically. We then show the interrelatedness of corporate and state profiling, and finally spotlight the customization of behavior and behavioral manipulation as particularly significant issues in this discourse. This is complemented with an exploration of the legal foundations of profiling through an analysis of European and US data protection law. We find that while Europe has a clear regulatory framework in place for profiling, the US primarily relies on a patchwork of sector-specific or state laws. Further, there is an attempt to regulate differential impacts of profiling via anti-discrimination statutes, yet few policies focus on combating generalized harms of profiling, such as chilling effects. Finally, we devise four concise propositions to guide future research on the connection between corporate profiling and chilling effects.
Gran, Anne-Britt & Gjærum, Rikke Gürgens (2019)

Teaterbransjen: delbransjer, organisering og finansiering

Universitetsforlaget

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Dette er ikke en bok som fokuserer på selve teaterkunsten; det er en bok om hvordan bransjen virker. Boken tar for seg hele den norske teaterbransjen, slik den fungerer i Norge i dag. Nytt i akademisk sammenheng er at de private teatrene også er inkludert; de som spiller revy, musikal, show og stand up. Ved å kombinere et bransjeperspektiv med organisasjonsteori og kunstsosiologi, utvikler forfatterne et teoretisk rammeverk for å analysere hvordan disse ulike delene av teaterbransjen fungerer i dag. Forfatterne identifisere forskjeller og likheter mellom offentlige institusjonsteatre, de frie kompaniene og private teatre. Mye skiller dem, men like viktig er det som forener dem: Kvalitetsbevisstheten, live-møtet med publikum, teamfølelsen og jobben som livsstil. I en digital tid fremstår teatret som en lang tradisjon i en høyst levende form
Buhmann, Alexander; Ihlen, Øyvind & Aaen-Stockdale, Craig (2019)

Connecting the dots: A bibliometric review of Habermasian theory in public relations research

Journal of Communication Management, 23(4) , s. 444-467. Doi: https://doi.org/10.1108/JCOM-12-2018-0127 - Full text in research archive

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Purpose: Meta reviews are central for mapping the state of the field, consolidating the heterogeneous public relations body of knowledge, and pointing to new potential research directions. Habermas is one of the most influential contemporary social theorists and his work has repeatedly been used in public relations scholarship. While some have maintained that his work has been most influential in the development of public relations theory, this stream of research has never been reviewed empirically. Design/methodology/approach: In this paper, we present a bibliometric literature review of 263 research articles published between 1980 and 2016. A network analysis of these publications based on the technique of bibliographic coupling was used to identify common forms of application, research themes, as well as patterns of impact. Findings: Results show that the use of Habermas has grown significantly, specifically in the recent decade. At the same time, researchers have a narrow focus specifically on earlier developments in the theory. Finally, we discover three main topical research clusters that have been influenced by the theory: public relations and the public sphere, dialogic stakeholder relationships, as well as public relations and communication ethics. Originality/value: Our findings map out an important stream of scholarship in the field by showing were public relations scholars have been and were the research community has not ventured yet. Based on the results of this analysis we propose directions for research to advance future theory development in public relations using Habermas’ work.
Gjerde, Susann & Alvesson, Mats (2019)

Sandwiched: Exploring role and identity of middle managers in the genuine middle

Human Relations, 73(1) Doi: https://doi.org/10.1177/0018726718823243 - Full text in research archive

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This article explores middle managers in the professions from their position in the sandwiched middle. Based upon interviews with senior academics in management roles and their subordinates in UK business schools, we investigate this experienced middle through a metaphor that informs one particular subject position: to be an umbrella carrier. This position entails protecting subordinates from what is seen as unnecessary and/or damaging initiatives and information from top management above, in order to allow for good professional work to take place below. This form of countermanagement, which aims to weaken hierarchical pressure rather than enforce or uphold it, is informed by a stronger identification with the profession and subordinates below than with the leader role or the superiors above, and aids the middle managers in their identity work.
Berntzen, Marthe & Wong, Sut I (2019)

Coordination in distributed, self-managing work teams: The roles of initiated and received task interdependence

Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS), , s. 973-982. Doi: https://doi.org/10.24251/HICSS.2019.119 - Full text in research archive

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While coordination is assumed to contribute to distributed self-managing work team performance, our knowledge about the factors influencing coordination in such team settings is limited. In the present study, we investigate the moderating roles of initiated and received task interdependence on the relationship between self-management and coordination perceptions in distributed teams that rely on electronic communication tools to interact. A field survey study of 110 employees in 40 distributed teams demonstrated that when there are high levels of initiated task interdependence and low levels of received task interdependence, team self-management is associated with stronger perceived coordination in distributed teams. Based on these results, we discuss theoretical and practical implications for distributed self-managing teams.
Drugli, May Britt & Lekhal, Ratib (2019)

4 faktorer som fremmer barns livsmestring

[Professional Article]. Første steg, (1) , s. 50-53.
Drugli, May Britt & Lekhal, Ratib (2019)

4 faktorer som fremmer barns livsmestring

[Professional Article]. Utdanningsnytt.no,
Ihlen, Øyvind; Anne, Gregory, Luoma-aho, Vilma & Buhmann, Alexander (2019)

Post-truth and public relations: Special section introduction

Public Relations Review, 45(4) Doi: https://doi.org/10.1016/j.pubrev.2019.101844 - Full text in research archive

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With spindoctoring, publicity seeking stunts and evidence of mal-practice, public relations is easily associated with the development of post-truth society. The elevation of bullshit as political coinage presents a challenge for the rational public debate which the public relations profession at large should have an interest in maintaining. In this introduction, we briefly highlight some of these challenges for public relations. We point to how papers in the special section tie into these challenges, by for instance, helping to understand the construction of truth, how to construct a defense for legitimate public relations and engage with publics, as well as to build a professional practice through developing and measuring communication.
Lekhal, Ratib; Drugli, May Britt & Buøen, Elisabet Solheim (2019)

Små barns læring

Cappelen Damm Akademisk
Rueben, Matthew; Aroyo, Alexander, Lutz, Christoph, Schmölz, Johannes, Cleynenbreugel, Pieter Van, Corti, Andrea, Agrawal, Siddharth & Smart, William D. (2019)

Themes and Research Directions in Privacy-Sensitive Robotics

Advanced Robotics and its Social Impacts (ARSO), , s. 77-84. Doi: https://doi.org/10.1109/ARSO.2018.8625758

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Privacy is crucial for healthy relationships, but robots will impact our privacy in new ways—this warrants a new area of research. This paper presents work from the first workshop on privacy-sensitive robotics. We identify the seven research themes that should comprise privacy-sensitive robotics research in the near future: data privacy; manipulation and deception; trust; blame and transparency; legal issues; domains with special privacy concerns; and privacy theory. We intend for the research directions proposed for each of these themes to serve as a roadmap for privacy-sensitive robotics research.
Lekhal, Samira; Slapø, Helena, Lekhal, Ratib & Drugli, May Britt (2019)

Kosthold og fysisk helse

Cappelen Damm Akademisk
Lutz, Christoph (2019)

What Is the Relationship Between Digital Technologies and Inequality?

[Popular Science Article]. BI Business Review,
Bang, Tor (2019)

Tingenes Internett – muligheter og utfordringer

[Popular Science Article]. Kommunikasjon, , s. 31-32.
Molde, Audun (2019)

Hvordan digitalisering har endret musikkbransjen

[Popular Science Article]. BI Business Review,
Moen, Eli (2018)

Går vi mot en kjosifisering av arbeidslivet?

Nytt Norsk Tidsskrift (NNT), (3-4) , s. 206-218. Doi: https://doi.org/10.18261/issn.1504-3053-2018-03-04-02

Show summary
Nye trender i arbeidslivet som økt bruk av midlertidighet og innleie har negative konsekvenser. Det er kjent at atypisk arbeid reduserer graden av fagorganisering, men når det brukes aktivt for å svekke ansattes forhandlingsmakt, truer det også organisert arbeid. Ved å se denne typen praksis i sammenheng med mer autoritære ledelsesformer og mindre medbestemmelse, stilles det spørsmål om disse fenomenene inngår i en større trend som radikalt kan endre arbeidslivet og dermed undergrave den norske modellen.
Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph & Fieseler, Christian (2018)

Collective Action and Provider Classification in the Sharing Economy

New technology, work and employment, 33(3) , s. 250-267. Doi: https://doi.org/10.1111/ntwe.12119 - Full text in research archive

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Conditions in the sharing economy are often favourably designed for consumers and platforms but entail new challenges for the labour side, such as substandard social-security and rigid forms of algorithmic management. Since comparatively little is known about how providers in the sharing economy make their voices heard collectively, we investigate their opinions and behaviours regarding collective action and perceived solidarities. Using cluster analysis on representative data from across twelve European countries, we determine five distinct types of labour-activists, ranging from those opposed to any forms of collective action to those enthusiastic to organise and correct perceived wrongs. We conclude by conjecturing that the still-ongoing influx of new providers, the difficulty of organising in purely virtual settings, combined with the narrative of voluntariness of participation and hedonic gratifications might be responsible for the inaction of large parts of the provider base in collectivist activities.
Lutz, Christoph & Newlands, Gemma Elisabeth Marjorie (2018)

Consumer segmentation within the sharing economy: The case of Airbnb

Journal of Business Research, 88, s. 187-196. Doi: https://doi.org/10.1016/j.jbusres.2018.03.019 - Full text in research archive

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The sharing economy is a global phenomenon with rapid growth potential. While research has begun to explore segmentation between users and non-users, only limited research has looked at consumer segmentation within sharing economy services. In this paper, we build on this research gap by investigating consumer segmentation within a single sharing economy platform: Airbnb. Utilizing a mixed methods approach, with both a quantitative survey and a qualitative content analysis of Airbnb listings, we compare two different types of accommodation offered on Airbnb: shared room and entire home. Our findings indicate that within a single platform, the variety between offerings can create distinct consumer segments based on both demographics and behavioral criteria. We also find that Airbnb hosts use marketing logic to target their listings towards specific consumer segments. However, there is not, in all cases, strong alignment between consumer segmentation and host targeting, leading to potentially reduced matching efficiency.
Olsen, Ragnhild; Solvoll, Mona K & Gran, Anne-Britt (2018)

Medier & Demokrati-rapport 2018:1

[Report Research]. Medier & Demokrati Lindholmen Science Park

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Svensk rapport utarbeidet av Medier & Demokrati-prosjektet ved Lindholmen Science Park, Gøteborg,
Zerfass, Ansgar & Volk, Sophia Charlotte (2018)

Communication Management

Oxford Bibliographies in Communication, Doi: https://doi.org/10.1093/OBO/9780199756841-0244
Moen, Eli (2018)

Går vi mot en kjosifisering av arbeidslivet?

Nytt Norsk Tidsskrift (NNT), (3-4) , s. 206-218. Doi: https://doi.org/10.18261/issn.1504-3053-2018-03-04-02

Show summary
Nye trender i arbeidslivet som økt bruk av midlertidighet og innleie har negative konsekvenser. Det er kjent at atypisk arbeid reduserer graden av fagorganisering, men når det brukes aktivt for å svekke ansattes forhandlingsmakt, truer det også organisert arbeid. Ved å se denne typen praksis i sammenheng med mer autoritære ledelsesformer og mindre medbestemmelse, stilles det spørsmål om disse fenomenene inngår i en større trend som radikalt kan endre arbeidslivet og dermed undergrave den norske modellen.
Zerfass, Ansgar & Volk, Sophia Charlotte (2018)

Communication Management

Oxford Bibliographies in Communication, Doi: https://doi.org/10.1093/OBO/9780199756841-0244
Yu, Shubin; Hudders, Liselot & Cauberghe, Verolien (2018)

Are fashion consumers like schooling fish? The effectiveness of popularity cues used in e-commerce

Journal of Business Research, 85, s. 105-116. Doi: https://doi.org/10.1016/j.jbusres.2017.12.035
Olsen, Ragnhild & Solvoll, Mona K (2018)

Reinventing the business model for local newspapers by building walls

Journal of Media Business Studies, 15(1) , s. 24-41. Doi: https://doi.org/10.1080/16522354.2018.1445160 - Full text in research archive

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Using a business model lens, we analyse local newspapers’ paywall strategies and ask how monetisation has affected the newspapers’ offerings to users and advertisers. Based on interviews with 20 local newspapers in Norway, findings suggest that paywalls represent two different strategies: A brake strategy in the user market, whereby the newspaper targets existing customers with bundled and differentiated products to secure subscription revenue and protect print from web cannibalisation. In addition, an acceleration strategy, in the advertiser market, focused on improving services with more relevant and valuable audiences and user behaviour insights from user data harvesting. Local newspapers have been relatively successful with balancing these two strategies, providing some optimism on paywalls’ potential contribution to the funding of local journalism.
Kjærstad, Trond (2018)

Gunstig intelligens

Fagbokforlaget
Zerfass, Ansgar; Volk, Sophia Charlotte, Lautenbach, Christoph & Jakubowitz, Melanie (2018)

Management tools for corporate communications – Relevance, benefits and experiences. Results of an empirical study in communication departments.

[Report Research]. Leipzig University
Zerfass, Ansgar; Tench, Ralph, Verhoeven, Piet, Verčič, Dejan & Moreno, Angeles (2018)

European Communication Monitor 2018. Strategic communication and the challenges of fake news, trust, leadership, work stress and job satisfaction. Results of a survey in 48 Countries.

Quadriga Media Berlin
Bang, Tor (2018)

Hva slags kommunikatører utdanner vi?

[Popular Science Article]. Kommunikasjon, (2) , s. 30-31.
Huse, Morten (2018)

Value-creating boards: Challenges for Future Research and Practice

Cambridge University Press

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This Element shapes the discussion about corporate governance and boards of directors. The arena for boards and corporate governance is not static. In Boards, Governance and Value Creation (Cambridge 2007), Morten Huse presented knowledge about boards with a focus on behavioural perspectives. The present contribution reflects on what has occurred during recent years. It contributes to the literature around sustainable value creation in business and society. This Element brings an update of the content of the 2007 book and thus provides a resource for students and scholars – as well as for reflective practitioners.
Olsen, Ragnhild; Solvoll, Mona K & Gran, Anne-Britt (2018)

Digitalisering av lokalt mediebruk. DnD-rapport 1

[Report Research]. Centre for Creative Industries
Gran, Anne-Britt (2018)

Culture in the green shift debate https://www.bi.edu/research/business-review/articles/2018/09/culture-in-the-green-shift-debate/

BI Buziness review,
Brønn, Peggy Simcic & Buhmann, Alexander (2018)

Building and Managing Reputation: Current Debates and Future Directions

At the Forefront, Looking Ahead: Research-Based Answers to Contemporary Uncertainties of Management, , s. 59-72. Doi: https://doi.org/10.18261/9788215031583-2018-05
Gaustad, Terje (2018)

How Financing Shapes a Film Project: Applying Organizational Economics to a Case Study in Norway

Handbook of State Aid for Film: Finance, Industries and Regulation, , s. 119-134. Doi: https://doi.org/10.1007/978-3-319-71716-6_8

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This chapter explores key issues in film financing from the perspective of organizational economics. It examines the contractual relationships between investors and producers and analyzes how these relationships affect the formation and implementation of a single film project strategy. I argue that contracting problems can arise as a “natural” part of the financing process and can harm the project strategy in two important ways: (1) Through an incomplete alignment of objectives, which may lead to the formation of ambiguous strategies and (2) through a weak governance structure with insufficient contractual safeguards for the strategy implementation, which may result in deviations from the agreed strategy. Based on an examination of these two problem areas, I suggest a contracting-dependent model that leads to four generic film project strategies and further discuss the performance implications for each of these. Finally, to demonstrate the likely effects in a Scandinavian context, I apply the model to a case study of the current Norwegian film support system.
Buhmann, Alexander & Brønn, Peggy Simcic (2018)

Applying Ajzen’s Theory of Planned Behavior to Predict Practitioners’ Intentions to Measure and Evaluate Communication Outcomes

Corporate Communications. An International Journal, 23(3) , s. 377-391. Doi: https://doi.org/10.1108/CCIJ-11-2017-0107

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Purpose - The purpose of this paper is to understand factors that may stimulate or inhibit communication practitioners when it comes to measurement and evaluation (M&E) of communication initiatives at the outcome level (i.e. impact on stakeholder’s attitudes and behavior or business results). Design/methodology/approach- Based on Ajzen’s (1985) theory of planned behavior (TPB), the authors develop and test a new model to analyze antecedents to M&E behavior (attitude, perceived norms, and behavioral control) and assess how they impact practitioners’ intentions to perform outcome M&E. The model is tested in a standardized online survey (n=371). Findings - Findings show that the TPB model explains a large amount of the variance in practitioners’ intentions to engage in M&E at the outcome level. The model demonstrates that attitude toward outcome M&E and perceived behavioral control, particularly lack of skills, are the two strongest drivers influencing practitioners’ intentions to measure and evaluate outcomes of their communication initiatives. Perceived norms to perform outcome M&E has only a very weak effect on intentions. Research limitations/implications - The findings highlight the potential of education when it comes to developing M&E capabilities in the practice. They also suggest that the role of normative pressure to perform outcome M&E needs to be better understood in terms of the dynamics of standardization specifically regarding design, implementation, and monitoring of M&E standards. Originality/value - The study is the first to go beyond the common descriptive focus in studying M&E practices and is the first application of the TPB to understand the factors that drive communication practitioners’ intentions to perform M&E.
Brønn, Peggy Simcic (2018)

Relationship Management

The International Encyclopedia of Strategic Communication,
Huse, Morten (2018)

Gender in the Boardroom: Learnings from world-leader Norway

[Report Research]. The University of Western Australia

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The key findings of this Bulletin are: • Voluntary actions to get more women on boards did not work in Norway. A legal quota for gender balance was therefore implemented. Many countries have been influenced by the snowball that started rolling in Norway. • Challenges, characteristics, and contributions of the women becoming board members vary. They are influenced both by the national context and the national public policy instruments being applied. Efforts for getting women on boards must be adapted to national discourses and contextual factors. • Actual board behaviour influences the business case for women on boards. It is necessary to move beyond superficial accounts and take better account of ‘who the women are’. • Quotas are not enough for achieving gender equity, and societal sustainability and well-being. Quotas must be supplemented by other initiatives.
Huse, Morten (2018)

The business utility case for Women on boards: going beyond the surface

More Women on Boards: An international perspective, , s. 17-34. Doi: https://doi.org/10.1111/j.1467-8683.2010.00784.x
Moen, Eli (2018)

Industrialiseringen av Norge: et samvirke mellom by og land

Fortid, (4) , s. 60-65.
Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph & Fieseler, Christian (2018)

Recommendations for the Sharing Economy: (Re-)Balancing Power

[Report Research]. Handelshøyskolen BI

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This report, ‘Recommendations for the Sharing Economy: (Re-)Balancing Power’, forms one element of a European Union Horizon 2020 Research Project on the sharing economy: Ps2Share ‘Participation, Privacy, and Power in the Sharing Economy’. It presents a set of 25 recommendations for five key stakeholders in the sharing economy: providers, consumers, platforms, educators, and policy makers. This report focuses on aspects of power in the sharing economy, addressing topics such as ratings and reviews, regulation, social responsibility, information asymmetries, transparency, algorithms, narratives, and communication. It aims at providing a roadmap for a more balanced and equitable sharing economy, particularly in Europe.
Guttormsen, David (2018)

Advancing Otherness and Othering of the cultural Other during ‘Intercultural Encounters’ in Cross-Cultural Management Research

International Studies of Management and Organization, 48(3) , s. 314-332. Doi: https://doi.org/10.1080/00208825.2018.1480874 - Full text in research archive

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This article argues that theorising Otherness and Othering of the cultural Other is integral to identity construction during intercultural encounters, but has largely been neglected in Cross-Cultural Management (CCM) research. Intercultural encounters entail the exchange of cultural identities and ideas when individuals from different cultures interact with each other or multicultural organizations. Otherness signals the ascribed qualities attributed to the Other and is expressed through conceptual boundary markers regarding what constitutes Us and Them. Othering, however, reflects the above boundary-production as an underlying cultural process which maintains (and reproduces) such boundaries. Consequently, the CCM research agenda has overly focused on “cultural differences,” values and broad-stroke dimensions of fixed “national cultures” at the expense of identity constructions that transpire when individuals from different cultures are interacting. This article builds theory through advancing the Otherness and Othering concepts, which are key missing interrelationships to Self in CCM research. This is achieved by coupling CCM theory with intellectual developments in Social Anthropology and Sociology.
Alm, Kristian (2018)

Etiske perspektiver på varsling - diskusjon og forslag til tiltak. Høringsuttalelse til NOU 2018: 6 Varsling – verdier og vern. Varslingsutvalgets utredning om varsling i arbeidsliv

[Report Research]. Regjeringen
Guttormsen, David S.A. (2018)

Does the ‘Non-Traditional Expatriate’ Exist? A Critical Exploration of New Expatriation Categories

Scandinavian Journal of Management, 34(3) , s. 233-244. Doi: https://doi.org/10.1016/j.scaman.2018.05.004 - Full text in research archive

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Non-Traditional Expatriates (NTEs) are rapidly increasing in the global talent pool, but remains a ‘black-box’ in the Expatriate Management and Global Mobility literatures. This article advances the conceptualisation of NTEs, due to the nascent research field is lacking construct clarity in terms of the meaning of the term as well as an operationalised conceptual framework. Five underlying assumptions in the scarce extant literature are identified and discussed, as a means to responding to the following research questions: (i) how credible is the NTE term as an expatriation typology?; and (ii) how can the conceptual framework of NTEs be operationalised? If these key issues remain unsolved, there is a risk of establishing flawed research design which can negatively affect researchers’ credibility when providing policy advice on global staffing and talent management to international managers and Multinational Enterprises (MNEs). This conceptual article draws upon key social anthropological and sociological theories, and proposes a relational research design for investigating NTEs, as well as propositions for future research
Kost, Dominique; Fieseler, Christian & Wong, Sut I (2018)

Finding Meaning in a Hopeless Place? The Construction of Meaningfulness in Digital Microwork

Computers in Human Behavior, 82(May) , s. 101-110. Doi: https://doi.org/10.1016/j.chb.2018.01.002 - Full text in research archive

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New forms of employment centered on the completion of simple and atomized tasks, such as online microwork, raise the question of the possible gratifications that could be derived from such work when compared to more traditional labor arrangements. Our research presented here focuses on how microworkers construct meaningfulness, based on the accounts of workers on the crowdsourcing platform Amazon Mechanical Turk. We draw upon a relational job design perspective to explore why microworkers experience meaningfulness in their work. We found four sources of meaningfulness: rewards, self-improvement, moral, and social. These four sources vary in the degree to which they were internal or external in focus, and in their level of rationalization (concrete or abstract). This may explain why such types of employment are appealing despite a lack of organizational-support structures and points to the need to better understand cue provision in virtual, platform-enabled work settings.
Lekhal, Ratib (2018)

Receiving extra support in Norwegian centre-based childcare: the role of children's language and socioemotional development

Early Child Development and Care, , s. 1-14. Doi: https://doi.org/10.1080/03004430.2018.1485671

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This study adds to the current literature by examining how different developmental areas (language problems or externalizing and internalizing behaviour problems) affect the possibility of a child receiving extra support early in life. The data were drawn from an online survey of 2779 children in Norway conducted in 2015 and included information about children's development and on their background and family factors. There was a strong connection between children's development and the possibility of receiving special education. However, relatively large gender differences were found. Furthermore, only a fairly small proportion of the children characterized as having a problem with language or with internalizing or externalizing behaviour were detected and actually received any special education support.
Ingenhoff, Diana; White, Candace, Buhmann, Alexander & Kiousis, Spiro (2018)

Bridging disciplinary perspectives on the formation and effects of country image, reputation, brand, and identity

Routledge
Lutz, Christoph; Newlands, Gemma Elisabeth Marjorie & Fieseler, Christian (2018)

Emotional Labor in the Sharing Economy

Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS), , s. 636-645. Doi: https://doi.org/10.24251/HICSS.2018.081

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The peer-to-peer nature of the sharing economy encourages participants to alter their behavior in ways that resemble traditional notions of emotional labor. A key element in this shift lies in the coercive nature of feedback mechanisms which condition both providers and consumers to perform emotional labor during service encounters. Using survey data from 207 sharing economy consumers in the US, we show how different facets of the feedback mechanisms employed by sharing economy services influence consumers’ emotional labor. In addition, we show how platforms and their policies matter in encouraging emotional labor, indicating the need to analyze the topic on a fine-grained level. We conclude by deriving propositions for future research and practical recommendations.
Bang, Tor (2018)

Strategisk kommunikasjon - i ni steg

[Professional Article]. Kommunikasjonsforeningen,
Grenness, Tor & Warner-Søderholm, Gillian (2018)

Project GLOBE differences in values and practices scores - mind the gap: the case of the nordics

Journal of International Doctoral Research, 7(1) , s. 116-142.
Warner-Søderholm, Gillian & Søderholm, Annika (2018)

Ansattes preferanser for lederkommunikasjon: Finnes det regionale forskjeller i Norge?

Magma forskning og viten, 21(4) , s. 28-39. - Full text in research archive

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I denne artikkelen spør vi hva slags lederkommunikasjon som er foretrukket av ansatte i Norge, og om det finnes regionale forskjeller. Dette er viktig å undersøke fordi manglende forståelse for ansattes (følgeres) preferanser for kommunikasjonsadferd fra en leder lett kan svekke organisasjonen på mange områder. Derfor er aktivt følgeskap (followership) i økende grad trukket frem i litteraturen som drivkraften i organisasjoner som et alternativ til lederskap. Forskning viser at ansattes preferanse for lederkommunikasjon predikerer lederes suksess (Judge, Piccolo, & Iles, 2004). Hvilke typer lederkommunikasjon foretrekker ansatte i Norge som ‘følgere av en leder’? Vi viser i denne studien til empiriske data og analyser som svarer på dette. Undersøkelsen er basert på et utvalg på 801 norske følgere ved bruk av LBDQXII-instrumentet (Littrell, 2013), Dette er et godt validert spørreskjema som operasjonaliserer og tester ELT (eksplisitt ledelsesteori) med et følgersentrert perspektiv på ledelse og kommunikasjon. Studien setter søkelyset på hva slags type lederkommunikasjon og lederadferd følgere anser som viktig. Hovedfunn i studien viser at norske ansatte foretrekker 1) klar kommunikasjon for bedre konfliktløsning, 2) kommunikasjon som viser hensyn til andre, og 3) tydelig kommunisert problemløsning. Studien viser også at de tre elementene som er minst viktig for ansatte i Norge, er 1) eksplisitt kommunikasjon om produktivitet, 2) mye snakk om fremtidig planlegging, samt 3) bruk av rik overtalelsesretorikk. Studien finner også interessante regionale forskjeller i Norge, spesielt gjelder dette i hvilken grad en leder burde kommunisere med følgere for å finne løsninger på hverdagslige, jobbrelaterte problemer, og i hvilken grad lederen kommuniserer eksplisitt om produktivitet. Praktiske implikasjoner oppsummeres i form av fem konkrete råd til ledere som ønsker å kommunisere i tråd med følgeres preferanser.
Solberg, Elizabeth; Traavik, Laura E. Mercer & Wong, Sut I (2018)

Hvordan vi tenker kan avgjøre om vi lykkes

[Popular Science Article]. Kapital,
Kuvaas, Bård & Birkeland, Ide Katrine (2018)

Undersøkelse om lokale lønnstillegg i barnehage og skole

[Report Research]. Handelshøyskolen BI

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Hovedformålet med lærerundersøkelsen var å undersøke om det er noen sammenheng på størrelsen på de lokale lønnstilleggene, rettferdighetsopplevelser, direkte incentiveffekt, indre motivasjon, affektiv organisasjonsforpliktelse og turnoverintensjon fra yrket.
Brøgger, Benedicte & Aziz, Kiran (2018)

The setting for Collaboration about tax compliance in Norway

[Report Research]. Umeå University
Volk, Sophia Charlotte & Zerfass, Ansgar (2018)

Alignment: Explicating a Key Concept in Strategic Communication

International Journal of Strategic Communication, 12(4) , s. 433-451. Doi: https://doi.org/10.1080/1553118X.2018.1452742

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This article seeks to build a better understanding of the concept of alignment, which has been acknowledged as a central aspect of strategic communication, but never explicitly defined. Building upon a comprehensive literature review and systematization of concepts at the nexus of strategic communication and management research, a working definition and an integrative conceptual framework of alignment of strategic communication are suggested. The new definition describes alignment of strategic communication both as an outcome and an ongoing process and introduces a distinction between primary and secondary alignment. The new framework combines the multiple perspectives and types of alignment discussed so far, differentiating between external and internal alignment, intrafunctional and cross-functional alignment, management–strategy–activities alignment and process–structure–culture–people alignment. Six avenues for future conceptual, empirical, and critical research are pointed out to provide inspiration for strategic communication scholars to carry forward research of the alignment concept.
Lutz, Christoph & Hoffmann, Christian Pieter (2018)

Making Academic Social Capital Visible: Relating SNS-Based, Alternative and Traditional Metrics of Scientific Impact

Social science computer review, 36(5) , s. 632-643. Doi: https://doi.org/10.1177/0894439317721181

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The reliable assessment of individual faculty members’ contributions is a key challenge in the governance of research institutions. Traditionally, scientific impact is estimated based on bibliographic analyses. With online platforms, particularly social media, gaining popularity among academics, new opportunities for the analysis of scientific impact arise. Proponents of the “altmetrics” approach hold that both general purpose social media and services tailored to the scientific community allow for a range of usage metrics that may inform scientific impact assessment. We propose that relational analyses of social media platforms may shed new light on these understudied dimensions of scientific impact and may enrich assessment efforts. Based on a sample of Swiss management scholars’ active on ResearchGate, we conduct a social network analysis, derive relational metrics, and correlate these metrics with bibliometrics, webometrics, and altmetrics to gauge their potential to inform scientific impact assessment, specifically in business and management research.
Zerfass, Ansgar & Volk, Sophia Charlotte (2018)

How communication departments contribute to corporate success: The communications contributions framework

Journal of Communication Management, 22(4) , s. 397-415. Doi: https://doi.org/10.1108/JCOM-12-2017-0146
Micheli, Marina; Lutz, Christoph & Büchi, Moritz (2018)

Digital footprints: an emerging dimension of digital inequality

Journal of Information, Communication and Ethics in Society, 16(3) , s. 242-251. Doi: https://doi.org/10.1108/JICES-02-2018-0014

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Purpose: This conceptual contribution is based on the observation that digital inequalities literature has not sufficiently considered digital footprints as an important social differentiator. Design/methodology/approach: Literature on digital inequalities is combined with research on privacy, big data, and algorithms. The focus on current findings from an interdisciplinary point-of-view allows for a synthesis of different perspectives and conceptual development of digital footprints as a new dimension of digital inequality. Findings: Digital footprints originate from active content creation, passive participation, and platform-generated data. The literature review shows how different social groups may experience systematic advantages or disadvantages based on their digital footprints. A special emphasis should be on those at the margins, for example users of low socioeconomic background. Originality/value: By combining largely independent research fields, the contribution opens new avenues for studying digital inequalities, including innovative methodologies to do so.
Lutz, Christoph & Tamò-Larrieux, Aurelia (2018)

Communicating with Robots: ANTalyzing the Interaction between Healthcare Robots and Humans with Regards to Privacy

Human-Machine Communication: Rethinking Communication, Technology, and Ourselves, , s. 145-165.
Paik, Yongsun; Warner-Søderholm, Gillian & Huse, Morten (2018)

In search of an institutional framework for anticorruption: Lessons from Scandinavia

Thunderbird International Business Review, , s. 1-14. Doi: https://doi.org/10.1002/tie.22028
Sørensen, Rune Jørgen & From, Johan (2018)

Osloskolen opp én divisjon – mer tid til læring og oppfølging

[Report Research]. Handelshøyskolen BI
Warner-Søderholm, Gillian; Bertsch, Andy & Søderholm, Annika (2018)

Data on social media use related to age, gender and trust constructs of integrity, competence, concern, benevolence and identification

Data in Brief, 18, s. 696-699. Doi: https://doi.org/10.1016/j.dib.2018.03.065 - Full text in research archive

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This article contains data collected from self-report surveys of respondents to measure 1) social media usage, 2) age, 3) gender and 4) trust, measured within five major trust constructs of a) Integrity, b) Competence, c) Concern, d) Benevolence and e) Identification. The data includes all instruments used, SPSS syntax, the raw survey data and descriptive statistics from the analyses. Raw data was entered into SPSS software and scrubbed using appropriate techniques in order to prepare the data for analysis. We believe that our dataset and instrument may give important insights related to computers in human behavior, and predicting trust antecedents in social media use such as age, gender, number of hour online and choice of content provider. We have also created a parsimonious five factor trust instrument developed from the extant literature for future research. Hence, this newly developed trust instrument can be used to measure trust not only in social media, but also in other areas such as healthcare, economics and investor relations, CSR, management and education. Moreover, the survey items developed to measure social media use are concise and may be applied to measure social media use in other contexts such as national cultural differences, marketing and tourism. For interpretation and discussion of the data and constructs, please see original article entitled “Who trusts social media” (Warner-Søderholm et al., 2018) [1].
Humborstad, Sut I Wong & Giessner, Steffen Robert (2018)

The thin line between empowering and laissez-faire leadership: An expectancy match perspective

Journal of Management, 44(2) , s. 757-783. Doi: https://doi.org/10.1177/0149206315574597
Wong, Sut I & Fieseler, Christian (2018)

Making the digital transformation work

At the Forefront, Looking Ahead: Research-Based Answers to Contemporary Uncertainties of Management, , s. 43-58. Doi: https://doi.org/10.18261/9788215031583-2018-04
Yu, Shubin; Hudders, Liselot & Cauberghe, Verolien (2018)

Selling luxury products online: The effect of a quality label on risk perception, purchase intention and attitude toward the brand

Journal of Electronic Commerce Research, 19(1) , s. 16-35.
Birkeland, Ide Katrine; Richardsen, Astrid Marie & Dysvik, Anders (2018)

The role of passion and support perceptions in changing burnout: a Johnson-Neyman approach

International Journal of Stress Management, 25(2) , s. 163-180. Doi: https://doi.org/10.1037/str0000057 - Full text in research archive

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This study explored the relationship between obsessive and harmonious passion for work and burnout, as well as the moderating roles of perceived supervisor support and perceived coworker support. A longitudinal, 3-wave study was conducted among 1,263 members of a large Norwegian workers’ union across a 10-month time span. Harmonious passion for work was related to a decrease in exhaustion and cynicism over time, whereas obsessive passion for work was stably and positively related to exhaustion and cynicism. Furthermore, we suggested that a situational contingency in the form of support perceptions may reduce the negative outcome of obsessive passion but found that this attenuation may depend on the level of the obsessive passion. By applying the Johnson-Neyman statistical technique, we showed that the level of obsessive passion is important in understanding when a supporting environment is actually helpful in protecting against burnout. We still recommend careful selection of coworkers who are genuinely caring and considerate of others, as well as facilitating good relationships at work. However, we also discuss how high levels of obsessive passion might prevent certain employees from gaining from the effects of coworker support
Buhmann, Alexander & Likely, Fraser (2018)

Evaluation and measurement in strategic communication

The International Encyclopedia of Strategic Communication, , s. 625-640. Doi: https://doi.org/10.1002/9781119010722.iesc0103
Jonasson, Charlotte; Lauring, Jakob & Guttormsen, David (2018)

Inclusive management in international organizations: How does it affect local and expatriate academics?

Personnel Review, 47(2) , s. 458-473. Doi: https://doi.org/10.1108/PR-12-2015-0323 - Full text in research archive

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Purpose: A growing number of academics relocate abroad to work as expatriates in the university sector. While this employee group seems to have a highly constructive influence on the performance of university organizations, some problems in relation to effective inclusion of these individuals have been noted. In order to further advance the theoretical understanding regarding integration efforts in international university organizations, the purpose of this paper is to explore how two types of inclusive management, empowering management (identity-blind) vs English management communication (identity-conscious), affect local and expatriate academics. Design/methodology/approach: Using responses generated from a survey of 792 local and 620 expatriate academics, this paper assesses the effects of inclusive management on job engagement and stress among the two groups. Findings: The results show that one type of inclusive management, empowering management (identity-blind), has a favorable influence on job engagement and stress in both subsamples. The other type, English management communication (identity-conscious), increases stress for local academics but has no effect on the expatriates. These findings are useful for theory development in relation to employee inclusion in international organizations. Originality/value: The authors have little knowledge about how inclusive management functions in international organizations. Testing the effect of identity-blind and identity-conscious inclusive management practices among two different groups of local and expatriate academics provides new insight to this area. In particular, the use of English management communication provides new knowledge on the integration of majority and minority groups in international organizations
Gaustad, Terje; Theie, Marcus Gjems, Eidsvold-Tøien, Irina , Torp, Øyvind, Gran, Anne-Britt & Espelien, Anne (2018)

Utredning av pengestrømmene i verdikjeden for norske filmer og serier.

[Report Research]. Menon-publikasjon nr.5/2018
Borner, Maria & Zerfass, Ansgar (2018)

The power of listening in corporate communications: Theoretical foundations of corporate listening as a strategic mode of communication.

Public relations and the power of creativity, , s. 3-22. Doi: https://doi.org/10.1108/s2398-391420180000003001
Gran, Anne-Britt; Røssaak, Eivind & Kristensen, Linn-Birgit Kampen (2018)

Digitalisering av bok og bibliotek. DnD-rapport 2.

[Report Research]. Handelshøyskolen BI
Buhmann, Alexander; Likely, Fraser & Geddes, David (2018)

Communication Evaluation and Measurement: Connecting Research to Practice

Journal of Communication Management, 22(1) , s. 113-119. Doi: https://doi.org/10.1108/JCOM-12-2017-0141

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Purpose The purpose of this paper is to reflect on the current state of communication evaluation and measurement (E&M) as a vital field connecting academics and practitioners in communication management. Design/methodology/approach The authors track recent developments in the field, address the ongoing struggle toward E&M standards, and propose six agenda points for the future E&M debate. Findings While the authors see an engaged, international interest community making considerable headway in important E&M issues, the conclusion is that several areas require further work: dynamics of standardization; going beyond the effectiveness-based view; internal services evaluation; addressing intervening variables; closer ties to related fields; and dissemination into the wider practice. Originality/value The paper gives a pointed reflection of the state of the field and also provides a comprehensive list of current resources for those who aim to further the E&M debate.
Ingenhoff, Diana; Buhmann, Alexander, White, Candace, Zhang, Tiando & Kiousis, Spiro (2018)

Reputation Spillover: Corporate Crises’ Effects on Country Reputation

Journal of Communication Management, 22(1) , s. 96-112. Doi: https://doi.org/10.1108/JCOM-08-2017-0081

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Purpose The purpose of this paper is to examine how varying degrees of media-constructed associations between organizations and their home countries affect audience perceptions of such associations and, subsequently, how recipients attribute crisis responsibility and reputational damage to the home country. Additionally, the paper investigates if pre-crisis country image can buffer negative effects of the crisis for the country. Design/methodology/approach The authors hypothesize that the strength of actor associations in media reports about crises affects recipients’ cognitive processes of crisis responsibility attribution and, thus, the “direction” of reputational damage (corporation vs country). Empirically, the authors analyze the effects of different levels of actor association in crisis reports (strong actor association vs weak actor association) regarding a Chinese corporation in a one-factorial (between-subjects) experimental design; and the intervening effect of China’s country image prior to the crisis. Participants for the study lived in Switzerland and the USA. Findings The effect of different actor associations presented in the media on perceived association between a corporation and its home country is confirmed. Furthermore, these varying perceptions lead to significantly different tendencies in people’s ascriptions of crisis responsibility (corporation vs country), and different degrees of reputational fallout for the home countries. Finally, the data did not confirm a moderating effect of pre-crisis country image on the reputational damage caused by the crisis. Research limitations/implications The study contributes to the understanding of key factors in the formation of crisis attributions as well as insights for the study of country image and public diplomacy. Practical implications It provides a new approach for corporate communication and public diplomacy to analyze the complex interdependencies between countries and internationally visible and globally known corporations, which potentially affect the country’s perception abroad. Social implications Particularly for smaller countries that cannot rely on political and economic power to defend national interests in a global context, their “soft power” in terms of reputation and country image can play a central role in their political, economic, and cultural success. Originality/value The paper applies a new conceptual framework and methodology to analyze how both mediated and cognitive associations between different actors influence attribution of responsibility in crises, and how these associations ultimately bear on reputation spillover for the different actors.
Ingenhoff, Diana; Buhmann, Alexander, White, Candace, Zhang, Tiando & Kiousis, Spiro (2018)

Reputation Spillover: Corporate Crises’ Effects on Country Reputation

Journal of Communication Management, 22(1) , s. 96-112. Doi: https://doi.org/10.1108/JCOM-08-2017-0081

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Purpose The purpose of this paper is to examine how varying degrees of media-constructed associations between organizations and their home countries affect audience perceptions of such associations and, subsequently, how recipients attribute crisis responsibility and reputational damage to the home country. Additionally, the paper investigates if pre-crisis country image can buffer negative effects of the crisis for the country. Design/methodology/approach The authors hypothesize that the strength of actor associations in media reports about crises affects recipients’ cognitive processes of crisis responsibility attribution and, thus, the “direction” of reputational damage (corporation vs country). Empirically, the authors analyze the effects of different levels of actor association in crisis reports (strong actor association vs weak actor association) regarding a Chinese corporation in a one-factorial (between-subjects) experimental design; and the intervening effect of China’s country image prior to the crisis. Participants for the study lived in Switzerland and the USA. Findings The effect of different actor associations presented in the media on perceived association between a corporation and its home country is confirmed. Furthermore, these varying perceptions lead to significantly different tendencies in people’s ascriptions of crisis responsibility (corporation vs country), and different degrees of reputational fallout for the home countries. Finally, the data did not confirm a moderating effect of pre-crisis country image on the reputational damage caused by the crisis. Research limitations/implications The study contributes to the understanding of key factors in the formation of crisis attributions as well as insights for the study of country image and public diplomacy. Practical implications It provides a new approach for corporate communication and public diplomacy to analyze the complex interdependencies between countries and internationally visible and globally known corporations, which potentially affect the country’s perception abroad. Social implications Particularly for smaller countries that cannot rely on political and economic power to defend national interests in a global context, their “soft power” in terms of reputation and country image can play a central role in their political, economic, and cultural success. Originality/value The paper applies a new conceptual framework and methodology to analyze how both mediated and cognitive associations between different actors influence attribution of responsibility in crises, and how these associations ultimately bear on reputation spillover for the different actors.
Schoning, Aud; Walther, Axel, Machold, Silke & Huse, Morten (2018)

The effects of Directors' exploratory, transformative and exploitative Learning on boards' Strategic involvement

European Management Review, 16(3) , s. 683-698. Doi: https://doi.org/10.1111/emre.12186
Gils, Suzanne van; Quaquebeke, Niels Van, Borkowski, Jan & Knippenberg, Daan van (2018)

Respectful leadership: Reducing performance challenges posed by leader role incongruence and gender dissimilarity

Human Relations, 71(12) , s. 1590-1610. Doi: https://doi.org/10.1177/0018726718754992
Navarro, Cristina; Moreno, Angeles & Zerfass, Ansgar (2018)

Mastering the dialogic tools: Social media use and perceptions of public relations practitioners in Latin America

Journal of Communication Management, 22(1) , s. 28-45. Doi: https://doi.org/10.1108/JCOM-12-2016-0095
Eide, Martin & Myrvang, Christine (2018)

Alltid foran skjermen. Dagbladet og det digitale skiftet

Universitetsforlaget
Brøgger, Benedicte; Aziz, Kiran, Larsen, Lotta Björklund, and, Mette Brehm Johansen Boll, Karen,, Kettunen, Jaana & and, Pellinen Jukka Potka-Soininen, Tuulia (2018)

Nordic Experiences of Co-operative Compliance Programmes: Comparisons and Recommendations

[Report Research]. Umeå University

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For the last decade a major trend within tax administrations has been to shift from a roughly one size fits all approach—where close to all taxpayers experience a deterrence approach—to a more responsive and collaborative approach as in co-operative compliance programmes. Such programmes build on the idea that the participating corporations disclose relevant information including their tax risks and are transparent to the tax administrations and in return will tax administrations provide real-time predictability and clarity concerning taxation issues of relevance for the corporation. In brief, co-operative compliance builds on the slogan: “…certainty in exchange for transparency” (OECD 2016, 7). Co-operative compliance has increasingly become a core concern and way of organizing the relation between tax authorities and large corporate tax payers when it comes to securing tax compliance. This working paper is the result of research by Work Package 6 in EU’s Horizon 2020 funded programme FairTax that has been running for the four-year period 2015-2019. Our research in Work Package 6 addresses how proactive engagements with large corporate taxpayers have affected regulation of tax collection and administrative processes, changed relationships between stakeholders and tax administrations, and influenced tax compliance in the Nordic countries. The aim of this working paper is to provide a comparison of the experiences in four of the Nordic countries: Denmark, Finland, Norway and Sweden and to propose recommendations.
Guttormsen, David S.A.; Francesco, Anne Marie & Chapman, Malcolm K. (2018)

Revisiting the Expatriate Failure Concept: A Qualitative Study of Scandinavian Expatriates in Hong Kong

Scandinavian Journal of Management, 34(2) , s. 117-128. Doi: https://doi.org/10.1016/j.scaman.2018.03.005 - Full text in research archive

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This article advances the understanding of expatriate failure, which remains a contested social phenomenon in international work life as well as scholarly research. The study challenges the definition of expatriate failure and its inherent biases, i.e., the epistemological primacy of the firm level and the failure/success binary. We argue that this qualitative study of 51 Scandinavian expatriates in Hong Kong can contribute to advancing theory on the expatriate failure concept by asking individual expatriates what constitutes failure to them. By applying social constructionist and social anthropological ideas to the expatriate failure concept debate, we develop the internationality thesis which demonstrates a discrepancy between the expatriates’ perceptions of successful international assignments and the actual nature of their lived lives; many expatriates desire to enrich their lives through experiencing an international/intercultural and adventurous lifestyle, but, in fact, living lives with limited intercultural exposure and interaction. We conclude by proposing a reconceptualisation of expatriate failure in terms of offering both a new definition and approach to researching expatriate failure in which time/duration, context, and geographical location need to be taken into account. We believe the new approach can overcome some of the empirical unsoundness of mainstream definitions.
Gran, Anne-Britt; Booth, Peter & Vestberg, Nina Lager (2018)

Digitaltmuseum.no DnD-rapport nr. 3.

[Report Research]. Handelshøyskolen BI
White, Candace; Kiousis, Spiro, Buhmann, Alexander & Ingenhoff, Diana (2018)

Epilogue: Bridging disciplinary perspectives about country image, reputation, brand and identity

Bridging disciplinary perspectives on the formation and effects of country image, reputation, brand, and identity, , s. 289-300.
Ingenhoff, Diana; Zhang, Tiando, Buhmann, Alexander, White, Candace & Kiousis, Spiro (2018)

Analyzing Value Drivers and Effects of 4D-Country Images on Stakeholders’ Behavior Across Three Different Cultures

Bridging disciplinary perspectives on the formation and effects of country image, reputation, brand, and identity, , s. 259-288. Doi: https://doi.org/10.4324/9781315271224-15
Werder, Kelly Page; Nothhaft, Howard, Verčič, Dejan & Zerfass, Ansgar (2018)

Strategic Communication as an Emerging Interdisciplinary Paradigm

International Journal of Strategic Communication, 12(4) , s. 333-351. Doi: https://doi.org/10.1080/1553118X.2018.1494181

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This study explores future directions in strategic communication scholarship by examining the emergence of strategic communication through the lens of interdisciplinary science. The disciplinary status of strategic communication is described through a content analysis of manuscripts published in the International Journal of Strategic Communication since its inaugural issue in 2007 (N = 207). Results reveal positive trends in research productivity, authorship, and globalization of the discipline over an 11-year period. However, analysis of the methodological and theoretical attributes of strategic communication scholarship suggests that more interdisciplinary research is needed. This study proposes definitional refinements that may strengthen the consistency of purpose among strategic communication scholars for future research and theory building. In addition, this study proposes that scholars embrace an interdisciplinary worldview to further the development of strategic communication as a unique and innovative domain of study in the future.
Zerfass, Ansgar; Verčič, Dejan, Nothhaft, Howard & Werder, Kelly Page (2018)

Strategic Communication: Defining the Field and its Contribution to Research and Practice

International Journal of Strategic Communication, 12(4) , s. 487-505. Doi: https://doi.org/10.1080/1553118X.2018.1493485

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This article draws on a decade of research in strategic communication and especially on the contributions in this special issue to propose a new and more comprehensive definition of strategic communication. We argue that strategic communication encompasses all communication that is substantial for the survival and sustained success of an entity. Specifically, strategic communication is the purposeful use of communication by an entity to engage in conversations of strategic significance to its goals. Entity includes all kind of organizations (e.g., corporations, governments, or nonprofits), as well as social movements and known individuals in the public sphere. Communication can play a distinctive role for the formulation, revision, presentation, execution, implementation, and operationalization of strategies. While there are many ways to investigate these research objects, strategic communication as a discipline takes the perspective of the focal organization/entity and its calculus to achieve specific goals by means of communication under conditions of limited resources and uncertainty. The article takes a critical look at the current state of the field and outlines several requirements that will help scholars and practitioners alike to build a unique body of knowledge in strategic communication.
Nothhaft, Howard; Werder, Kelly Page, Verčič, Dejan & Zerfass, Ansgar (2018)

Strategic Communication: Reflections on an Elusive Concept

International Journal of Strategic Communication, 12(4) , s. 352-366. Doi: https://doi.org/10.1080/1553118X.2018.1492412

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The article explores how strategic communication successfully established itself as an academic discipline despite (or perhaps because of) being centered on an elusive concept. Drawing on ideas about the evolution of academic disciplines proposed by Alexander M. Shneider, we argue that strategic communication is currently caught in a cycle of constant reinvention obscured by a discourse of emergence. Although the discipline is undoubtedly becoming more sophisticated, it is doubtful whether there is genuine progress. The authors examine facets of strategic communication that contribute to the current state of affairs. Although clearer conceptualization and a more realistic understanding of the discipline are identified as a prerequisite for maturation, progress—as opposed to sophistication—ultimately depends on the development of discipline-specific, unique, and robust methods.
Drugli, May Britt & Lekhal, Ratib (2018)

Livsmestring og psykisk helse

Cappelen Damm Akademisk
Littrell, Romie Frederick; Warner-Søderholm, Gillian, Minelgaite, Inga, Ahmadi, Yaghoub, Dalati, Serene, Bertsch, Andrew & Kuskova, Valentina (2018)

Explicit preferred leader behaviours across cultures: Instrument development and validation.

Journal of Management Development, 37(3) , s. 243-257. Doi: https://doi.org/10.1108/JMD-09-2017-0294

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Purpose - The purpose of this paper is to develop a reliable and valid field survey research instrument to assess national cultural cognitive templates of preferred leader behaviour dimensions to facilitate education, development, and training of managerial leaders operating across diverse organisations. Design/methodology/approach - The study consists of focus group evaluations of the validity and the translations to local languages of a survey instrument assessing leader behaviour preferences in business organisations. Findings - The studies find that the survey instrument and its translations are valid and reliable for assessing preferred leader behaviour across national cultures. The length of the survey is problematic, and a new project is underway to produce a shorter version with equivalent reliability and validity. Research limitations/implications - As the research project is long term, at this point, a relatively long survey is available for research, with a shorter version planned for the future. Practical implications - Practical implications include producing and validating a field survey research instrument that is reliable and valid across cultures and languages, and can be employed to improve the understanding, development, and education of managers and leaders of international business organisations. Social implications - Management and leadership processes are employed in all aspects of life, and can be better understood and improved through this research project. Originality/value - The majority of cross-cultural research is leader-centric studies of implicit leader characteristics; this project expands the scope of studies further into follower-centric studies of observed leader behaviour.
Løken, Gro; Lekhal, Ratib & Haug, Peder (2018)

Observasjon av kjønnsforskjeller og forskjeller mellom spesialundervisning og ordinær opplæring i det tilrettelagte klasserommet

Norsk og internasjonal lærerutdanningsforskning : hvor er vi? hvor vil vi gå? hva skal vi gjøre nå?, , s. 153-175.
Sanders, Karin; Jorgensen, Frances, Shipton, Helen, Rossenberg, Yvonne Van, Cunha, Rita, Li, Xiaobei, Rodrigues, Ricardo, Wong, Sut I & Dysvik, Anders (2018)

Performance-based rewards and innovative behaviors

Human Resource Management, 57(6) , s. 1455-1468. Doi: https://doi.org/10.1002/hrm.21918
Dick, Rolf Van; Lemoine, Jérémy E, Steffens, Niklas K., Kerschreiter, Rudolf, Akfirat, Serap Arslan, Avanzi, Lorenzo, Dumont, K, Epitropaki, Olga, Fransen, Katrien, Giessner, Steffen Robert, González, Roberto, Kark, Ronit, Lipponen, Jukka, Markovits, Yannis, Monzani, Lucas, Orosz, Gábor, Pandey, Diwakar, Roland-Levy, Christine, Schuh, Sebastian C, Sekiguchi, Tomoki, Song, Lynda Jiwen, Stouten, Jeroen, Tatachari, Srinivasan, Valdenegro, Daniel, Bunderen, Lisanne van, Voros, Viktor, Wong, Sut I, Zhang, Xin-an & Haslam, Alexander (2018)

Identity Leadership Going Global: Validation of the Identity Leadership Inventory (ILI) across 20 Countries

Journal of Occupational and Organizational Psychology, 91(4) , s. 697-728. Doi: https://doi.org/10.1111/joop.12223 - Full text in research archive

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Recent theorizing applying the social identity approach to leadership proposes a four-dimensional model of identity leadership that centers on leaders’ management of a shared sense of “we” and “us”. The present research validates a scale assessing this model — the Identity Leadership Inventory (ILI). We present results from an international project with data from all six continents and from more than 20 countries/regions with 5,290 participants. The ILI was translated (using back-translation methods) into 13 different languages (available in the Appendix) and used along with measures of other leadership constructs (i.e. LMX, transformational, and authentic leadership) as well as employee attitudes and (self-reported) behaviors — namely identification, trust in the leader, job satisfaction, innovative work behavior, organizational citizenship behavior, and burnout. Results provide consistent support for the construct, discriminant, and criterion validity of the ILI across countries. We show that the four dimensions of identity leadership are distinguishable and that they relate to important work-related attitudes and behaviors above and beyond other leadership constructs. Finally, we also validate a short form of the ILI, noting that is likely to have particular utility in applied contexts.
Isaksson, Maria & Jørgensen, Poul Erik Flyvholm (2018)

Connecting with Citizens. The Emotional Rhetoric of Norwegian and Danish Municipal Websites

Nordicom Review, 39(1) , s. 111-128. Doi: https://doi.org/10.2478/nor-2018-0005 - Full text in research archive

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This article suggests that current research on the use of new digital technologies by the public sector should move beyond its focus on their facility for e-government and e-democracy. It is important to observe that the same technologies can also be a resource for developing public enthusiasm and identification with local authorities by adopting a rhetoric of friendship. The backdrop of the study is the forthcoming Norwegian reform of municipal structure, informed by a similar reform in Denmark in 2006/2007. If Norway, like Denmark, significantly reduces its number of municipalities, the majority of municipalities will undergo significant change and risk losing citizens’ sense of local identity. Each new municipality will need to create meaningful community building to ease the public’s fear of losing their good life. The study examines how municipalities reach out to connect with their publics, and whether they employ emotional and engaging discourse to achieve this. Our data consist of twenty Norwegian and twenty Danish municipal websites.
Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph & Hoffmann, Christian Pieter (2018)

Sharing by Proxy: Invisible Users in the Sharing Economy

First Monday, 23(11) , s. 1-14. Doi: https://doi.org/10.5210/fm.v23i11.8159 - Full text in research archive

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With the future of work increasingly data-driven, platforms automate decisions based on the collection of vast quantities of user data. However, non-users constitute a challenge as they provide little to no data for either platforms or other users. We focus on a category of (non-)users that has not received any attention in research: users-by-proxy. Users-by-proxy make use of sharing services but they are not themselves part of the sharing transaction. Platforms cannot analyze their behavior to tailor services or allocate labor most effectively. Users-by-proxy also have significant implications for trust and reputation mechanisms. In this conceptual contribution, we provide a definition of users-by-proxy as a third category between users and non-users, developing a typology of users-by-proxy based on motives of non-/use. We focus on the ramifications of users-by-proxy for the future of work and their significance for the limits of data-driven decision making.
Bjartveit, Steinar (2018)

Organisasjoners iboende faenskap

[Professional Article]. Psykologisk.no,
Bang, Tor (2018)

Krisekommunikasjonskrise i metoo-tider

[Popular Science Article]. Kommunikasjon, (5) , s. 28-28.
Moen, Eli (2018)

Fortsatt kjosifisering av arbeidslivet?

[Professional Article]. Frifagbevegelse LO Media,
Moen, Eli (2018)

Bærekraft og grønn økonomi

[Popular Science Article]. BI Business Review,
Moen, Eli (2018)

Best i Europa på krevende kunder

[Popular Science Article]. BI Business Review,
Solvoll, Mona K; Bang, Tor & Buhmann, Alexander (2018)

Vi stoler på kommunens nettsider, men er ikke fornøyd med innholdet

[Popular Science Article]. BI Business Review,
Wong, Sut I & Kuvaas, Bård (2018)

The Empowerment Expectation–Perception Gap: An Examination of Three Alternative Models

Human Resource Management Journal, 28(2) , s. 272-287. Doi: https://doi.org/10.1111/1748-8583.12177

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Previous empowerment research has focused on subordinate perceptions of empowering leadership and its outcomes. Met‐expectations theory suggests that subordinate expectations of leader behaviours are essential in forming their a posteriori evaluations. To address the lack of investigation of individual expectations in the empowerment literature, in this study, we explore how subordinates' empowerment expectations and perceptions combine to influence their job satisfaction and psychological empowerment based on three alternative, theoretically derived met‐expectation models, namely, the disconfirmation model, the ideal‐point model, and the experiences‐only model. The results of a 2‐stage study of 114 respondents indicate that employees are more satisfied with their work when perceived empowerment exceeds expectations. However, both empowerment perceptions and expectations positively contribute to higher psychological empowerment. We then discuss implications and directions for future research.
Brøgger, Benedicte & Jevnaker, Birgit Helene (2018)

«En fugl i hånden … kan begynne noe» Effektuering av entreprenørskap i en entreprenørskapsutdanning

UNIPED, 41(01) , s. 68-79. Doi: https://doi.org/10.18261/issn.1893-8981-2018-01-06 - Full text in research archive

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Artikkelen retter søkelyset mot utvikling av utdanning i entreprenørskap ved en norsk handelshøyskole. Artikkelen har en eksplorativ form og drøfter noen grep som ble tatt for å utvikle entreprenørskapsprogrammer på Handelshøyskolen BI. Tema for drøftingen er pedagogisk entreprenørskap i et gradsgivende studieprogram. Vi har studert utviklingen over tid i én kontekst sett fra spesielt faglæreres engasjement og handlinger. Vi redegjør også for samspillet med eksterne samarbeidspartnere på ulike tidspunkter. Vi forstår utviklingen som et resultat av «effektuering», en «man tager hva man haver»-tilnærming, fordi det var slik den foregikk i praksis. Entreprenørskapsutdanning foregår ikke bare i klasserom, men like gjerne i inkubatorer og tettere integrert i økonomiske økosystemer enn det som er vanlig ved akademiske gradsgivende programmer. Dermed er det større behov for samarbeid enn når en akademisk institusjon har tilnærmet monopol på å bestemme utdanningens innhold og form. I artikkelen identifiserer vi tre suksesskriterier for pedagogisk entreprenørskap i et gradsgivende studieprogram: institusjonelle koblinger til eksterne parter, praksis i klasserommet og balanse mellom statiske kvalitetskrav og aktive studenter.
Bjugstad, Therese; Berntzen, Marthe Nordengen & Wong, Sut I (2018)

Lederkommunikasjon: En nøkkel for medarbeiderengasjement

[Professional Article]. Magma forskning og viten, 21(4) , s. 40-48. - Full text in research archive

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Medarbeideres engasjement på jobb ansees som en nøkkelfaktor for bedrifters ytelse og prestasjoner. Gallup-undersøkelser viser imidlertid at urovekkende få medarbeidere opplever aktivt engasjement i sitt arbeid (Crabtree, 2013). Medarbeiderengasjement påvirkes av lederes kommunikasjon, der ikke bare hva, men også hvordan ledere kommuniserer spiller inn. Likevel mangler det empirisk forskning på forholdet mellom lederes kommunikasjonsferdigheter og medarbeiderengasjement, samt hvilken rolle kommunikasjonstrening spiller i dette forholdet. Denne studien undersøker derfor hvordan kommunikasjonstrening for ledere kan relateres til lederes kommunikasjonsytelse og medarbeiderengasjement. Studien benytter data samlet inn i perioden 2013-2015 blant ansatte i DNB. I denne perioden deltok 138 av selskapets ledere i et kommunikasjonstreningsprogram i regi av ZYNK Communication and Leadership AS. Resultatene fra undersøkelsen viste en sammenheng mellom kommunikasjonsytelse etter kommunikasjonstrening og nivået av medarbeiderengasjement blant ansatte. Dette indikerer at bedrifter kan dra nytte av å tilby sine ledere å utvikle sine kommunikasjonsferdigheter for økt medarbeiderengasjement.
Gran, Anne-Britt; Vestberg, Nina Lager, Booth, Peter & Ogundipe, Anne (2018)

A digital museum's contribution to diversity - a user study

Museum Management and Curatorship, , s. 1-21. Doi: https://doi.org/10.1080/09647775.2018.1497528

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Responding to the Norwegian cultural policy concern of diversity, this article presents the results from three data sets that capture user background, behaviour, values and opinions regarding the digital portal for museum objects, images and stories, DigitaltMuseum. Specifically, the exploratory research draws data from a ‘population’ survey of digital consumption in Norway, a DigitaltMuseum user survey, and device and usage data captured by Google Analytics. Designed, where possible, to capture a user’s perspective, the three data sources describe who uses the digital platform, their content preferences, motivation for using the platform, and what they ultimately do with material found. Although there is evidence that the findings are representative of a super-user group, the results nevertheless indicate that DigitaltMuseum is contributing to cultural diversity in terms of content, purpose for usage, and dissemination. For policymakers and administrators of online museum platforms, the study demonstrates the platform’s contribution to expanded diversity.
Gran, Anne-Britt; Vestberg, Nina Lager, Booth, Peter & Ogundipe, Anne (2018)

A digital museum's contribution to diversity - a user study

Museum Management and Curatorship, , s. 1-21. Doi: https://doi.org/10.1080/09647775.2018.1497528

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Responding to the Norwegian cultural policy concern of diversity, this article presents the results from three data sets that capture user background, behaviour, values and opinions regarding the digital portal for museum objects, images and stories, DigitaltMuseum. Specifically, the exploratory research draws data from a ‘population’ survey of digital consumption in Norway, a DigitaltMuseum user survey, and device and usage data captured by Google Analytics. Designed, where possible, to capture a user’s perspective, the three data sources describe who uses the digital platform, their content preferences, motivation for using the platform, and what they ultimately do with material found. Although there is evidence that the findings are representative of a super-user group, the results nevertheless indicate that DigitaltMuseum is contributing to cultural diversity in terms of content, purpose for usage, and dissemination. For policymakers and administrators of online museum platforms, the study demonstrates the platform’s contribution to expanded diversity.
Hannah, Trittin; Fieseler, Christian & Maltseva, Kateryna (2018)

The Serious and the Mundane: Reflections on Gamified CSR Communication

Journal of Management Inquiry, Doi: https://doi.org/10.1177/1056492618790920

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We debate the strategic application of game elements to corporate messaging regarding societal and ecological concerns. We propose that gamified corporate social responsibility (CSR) communication is potentially well suited to create attention and involvement for corporate CSR initiatives. However, we argue that many gamification applications undermine their purpose and increase stakeholder suspicions about CSR. By debating the potential benefits and risks of gamified CSR communication, we aim to open the scholarly debate on the appropriateness of gamification in CSR.
Furseth, Peder Inge & Cuthbertson, Richard (2018)

The right way to spend your innovation budget

[Professional Article]. Harvard Business Review,

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Is there a way to increase the success rate without spending more? We think there is. Innovation projects often fail because the resources are spent on the wrong kind of innovation. Too much money is spent on attention-grabbing activities that are straightforward to do, like hiring new people, procuring new technologies, and buying more facilities. It is much less obvious, and usually harder, to change the design of a current service system, introduce new customer experiences, or build a better business model — but the return on those investments may be much higher.
Guttormsen, David & Lauring, Jakob (2018)

Fringe Voices in Cross-Cultural Management Research: Silenced and Neglected?

International Studies of Management and Organization, 48(3) , s. 239-246. Doi: https://doi.org/10.1080/00208825.2018.1480465 - Full text in research archive

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This introductory article asks if there are silenced and neglected voices in current cross-cultural management research, and if so, what we can learn from them. Taking departure in the six articles selected for this guest issue we argue that there are indeed valuable fringe voices and that some are neglected while others are instead silenced. From there we proceed to propose new avenues for future research that allow fringe exploration to compete for the attention so far mainly held by the dominant mainstream cross-cultural management literature. We argue that in moving across paradigms cross-cultural management research should confront and oppose excessively simplified notions on culture, nations and individuals. Moreover, we maintain a need for cross-cultural management researchers to question, ourselves and the literature we read, if knowledge produced actually challenges preconceptions or rather comforts the readers.
Bang, Tor (2017)

Targeting Crowds: A study of how the Norwegian Labour Party adapted Nazi rhetorical methodology

Public Relations Review, 43(3) , s. 635-643. Doi: https://doi.org/10.1016/j.pubrev.2017.02.014

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The immense success of post WWI Europeantotalitarian regimes form the backdrop for this study. Political success is often credited cleverly crafted communication strategies. The Norwegian Labour Party applied methods similar to those found in Nazi Germany as of 1933/34, luring voters away from the dogmatic Right and Left, to the leftist social democratic movement. One key element of this highly successful strategy is the shift from a somber accentuation on methods of scientific persuasion, emphasizing a perceived rationale of a social system based in Marxism, to propaganda, bombarding masses with slogans and one-liners. Another key element is an acknowledgement of indifferent voters. The vast majority of the voter potential did not attend political meeting and were unable to recognize and separate ideologies. This led party strategists to developing methodologieson how to approach voters as crowds, not merely as individual citizens in large numbers. Recognizing the homogeneity and protective environment of the Darwinian herd, crowds became target groups for the Labour Party election campaigns, in which they found gratification by unison songs, theatrical entertainment and simple slogans.
Bang, Tor & Solvoll, Mona K (2017)

Secrets of Public Affairs

How strategic communication shapes value and innovation in society, , s. 105-122. Doi: https://doi.org/10.1108/S2398-391420170000002006
Kamsvåg, Ratna Elisabet (2017)

Kommunikasjon og norsk for ingeniører

[Textbook]. Universitetsforlaget
Zerfass, Ansgar & Macnamara, Jim (2017)

Evaluation stasis continues in PR and corporate communication: Asia Pacific insights into causes.

Communication Research and Practice, 3(4) , s. 319-334. Doi: https://doi.org/10.1080/22041451.2017.1275258 - Full text in research archive

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The first comprehensive study of public relations (PR) and corporate communication practices across Asia-Pacific countries has found that, despite being an area of rapid growth, evaluation remains limited, is often not based on reliable research methods, and is focussed on outputs rather than the outcomes of communication. This reflects a worldwide stasis in evaluation of PR that has been identified as problematic by a number of authors. The Asia-Pacific Communication Monitor, a survey-based study conducted by a collaboration of 16 universities across 23 Asia-Pacific countries in 2015, also explored practitioners’ skills, and found a significant lag that could account for this stasis. This article reports key findings of this study that contribute insights to address the lack of measurement and evaluation in the growing field of PR that remains a major concern in the academy and industry.
Grenness, Tor (2017)

Storytelling as a way for Humanizing Research Methods

Journal of International Doctoral Research, 5(1)
Moen, Eli (2017)

Weakening trade union power: New forms of employment relations. The case of the Norwegian Air Shuttle

Transfer - European Review of Labour and Research, 23(4) , s. 425-439. Doi: https://doi.org/10.1177/1024258917703547 - Full text in research archive

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For the past two decades – and in particular after the 2008 crisis – atypical employment has expanded across Europe. The crisis led to increased demand for more flexible labour markets, and thus atypical employment became an important tool for employment, competitiveness and economic growth. However, recent research reveals that employers are using atypical employment not just to compensate for unstable markets, but also as an opportunity to cut costs by bypassing collective agreements and to discipline workers, works councils and unions. The case study presented in this article corroborates these findings, arguing that employers – in addition to reducing costs – are making use of atypical employment to weaken organised labour as a goal in its own right. Whether such behaviour forms part of a larger drive to resist unions needs to be further researched. In any event, atypical employment represents an increasing challenge to trade unions across Europe.
Bang, Tor (2017)

Tabbe med digital radioreform?

[Popular Science Article]. Communication for Leaders, (2) , s. 12-13.
Gran, Anne-Britt (2017)

Innspill Næringspolitisk råd for kulturell og kreativ næring (2015-2017)https://www.regjeringen.no/contentassets/8aeb67b6217d41b29b18b5584a87f61c/naringspolitisk-rad-for-kulturell-og-kreativ-naring.pdf

[Report Research]. Kulturdepartementet
Gaustad, Terje (2017)

Det smale mangfoldet: Kinomarkedet etter digitaliseringen

Praktisk økonomi & finans, 33 [i.e. 34](2) , s. 203-219. Doi: https://doi.org/10.18261/issn.1504-2871-2017-02-05

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Digitalisering av kultur og underholdning skaper ofte forventninger om økt mangfold, både i tilbud og konsum. Dette var også et av målene da staten bidro økonomisk til at Norge i 2012 ble første land i verden med digitalt utstyr i alle kinoer. I denne artikkelen sammenligner jeg både filmtilbud og kinobesøk i 2008 og 2013 for å undersøke om digitaliseringen faktisk bidro til økt mangfold. Resultatene viser at lang flere filmer vises på kino etter digitaliseringen, men at publikum i større grad flokker seg om de mest populære.
Gran, Anne-Britt (2017)

Kultursektoren og kreativ næring i norsk økonomi:Et dedifferensieringsperspektiv på utviklingen

Praktisk økonomi & finans, 33(2) , s. 156-171. Doi: https://doi.org/10.18261/issn.1504-2871-2017-02-02

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Artikkelen omhandler kulturlivets og kreativ nærings betydning for norsk økonomi. Internasjonalt fremheves sektorens økonomiske potensial, og den kultur- og næringspolitiske konteksten i Norge bidrar til et forsterket næringsfokus. Det fokuseres på tre økonomiske betydninger: 1) som bidrag til verdiskaping og sysselsetting, 2) som innsatsfaktor i reiselivsnæringen og for merkevaren Norge og 3) som kunstnerisk og kreativ kompetanseoverføring fra kulturlivet til øvrig næringsliv. Det foregår en næringslivsgjøring av kulturlivet i retorikk, politikk og praksis både i Norge og internasjonalt, som her vil analyseres i et historisk perspektiv.
Lekhal, Ratib (2017)

Does special education predict students’ math and language skills?

European Journal of Special Needs Education, 33(4) , s. 525-540. Doi: https://doi.org/10.1080/08856257.2017.1373494 - Full text in research archive

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A large number of children are today receiving special education in Norway. The high cost to society and possible long-term consequences for the students make it important to understand the interrelationship of the causes and effects related to receiving special education services. Unfortunately, at present there are only few rigorous studies of the effects of receiving special education services. This study examined the interrelationship between receiving special education services and students’ math and language skills in upper secondary school in Norway. Data from 2756 students in the large population-based special education study (SPEED) was used that included information from questionnaires on students’ development, learning environment and family background. Results showed that students receiving special education services had slightly lower scores on their language test but similar scores on their math test compared to the group of students not receiving special education services, when conservative methodological approaches were used to control for possible covariate bias.
Buhmann, Alexander (2017)

Measuring country image in 4D

[Popular Science Article]. Communication for Leaders, 4(2) , s. 8-9.
Buhmann, Alexander (2017)

Measuring what matters

[Popular Science Article]. Communication for Leaders, 4(2) , s. 29-29.
Bang, Tor (2017)

Algoritmer til besvær

[Popular Science Article]. Kommunikasjon, (3) , s. 28-29.
Macnamara, Jim; Lwin, May O., Adi, Ana & Zerfass, Ansgar (2017)

Asia-Pacific Communication Monitor 2017/18. Strategic challenges, social media and professional capabilties – Results of a survey in 22 countries

[Report Research]. APACD
Wong, Sut I (2017)

Influencing upward: Subordinates’ responses to leaders’ (un)awareness of their empowerment expectations

International Journal of Human Resource Management, 30(10) , s. 1604-1634. Doi: https://doi.org/10.1080/09585192.2017.1299194
Gran, Anne-Britt (2017)

Recommendations Industrial Policy Council for Cultural and Creative Industries in Norway (2015-2017)https://www.regjeringen.no/contentassets/8aeb67b6217d41b29b18b5584a87f61c/recommendations_industrial_policy_council_.pdf

[Report Research]. Ministry of Culture
Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph & Fieseler, Christian (2017)

Power in the Sharing Economy: European Perspectives

[Report Research]. Social Science Research Network

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This report, ‘Power in the Sharing Economy: European Perspectives’, forms one element of a European Union Horizon 2020 Research Project on the sharing economy: Ps2Share ‘Participation, Privacy, and Power in the Sharing Economy’. Within the survey and in the following report, we addressed various items towards four distinct sub-categories of Europeans (N=6111): Consumers, Providers, Aware Non-Users, and Non-Aware Non-Users. To present a more fine-grained overview of the perceived power-dynamics, we also provide deeper insights into the results on a cross-country level, as well as analyzing demographic and platform differences. The first section of the report focuses on the Peer-to-Peer Relationships which form the foundation of the sharing economy. Aspects covered in this section include emotional labor, perceived interpersonal treatment, and feedback systems. The second section of the report focuses on the Peer-to-Platform Relationships. This section addresses the role of the sharing platforms in establishing and maintaining power asymmetries, covering aspects such as dispute resolution mechanisms, terms and conditions, pricing, algorithmic control, and collective action. The final section provides a more macro-approach to power dynamics, focusing on the Platform-to-Society Relationships. This includes elements such as regulation and platform narratives.
Brøgger, Benedicte (2017)

Sosialt entreprenørskap i Norge

Cappelen Damm Akademisk
Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph & Fieseler, Christian (2017)

Power in the Sharing Economy

[Report Research]. Handelshøyskolen BI

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This paper gives an in-depth overview of the topic of power in the sharing economy. It forms one part of a European Union Horizon 2020 Research Project on the sharing economy: "Ps2Share: Participation, Privacy, and Power in the Sharing Economy". We aim to foster better awareness of the consequences which the sharing economy has on the way people behave, think, interact, and socialize across Europe. Our overarching objective is to identify key challenges of the sharing economy and improve Europe's digital services through providing recommendations to Europe's institutions. The initial stage of this research project involves a set of three literature reviews of the state of research on three core topics in relation to the sharing economy: participation (1), privacy (2), and power (3). This piece is a literature review on the topic of power. It addresses three core topics related to power: voice and feedback mechanisms, algorithms, and regulation.
Gran, Anne-Britt; Torp, Øyvind, Theie, Marcus Gjems & Eidsvold-Tøien, Irina (2017)

Musikkbransjen i Norge 2011-2015 - Økonomisk analyse av fem delbransjer og elleve undergrupper

[Report Research]. Handelshøyskolen BI
Hoffmann, Christian Pieter & Fieseler, Christian (2017)

Shareholder Activism and the New Role of Investor Relations

The Handbook of Financial Communication and Investor Relations, , s. 179-186. Doi: https://doi.org/10.1002/9781119240822.ch16
Seierstad, Cathrine & Huse, Morten (2017)

Gender quotas on corporate boards in Norway: Ten years later and lessons learned

Gender diversity in the boardroom: Volume 1: The use of different quota regulations, , s. 11-45. Doi: https://doi.org/10.1007/978-3-319-56142-4_2
Rigolini, Alessandra & Huse, Morten (2017)

Women on the board in Italy: The pressure of public policies

Gender diversity in the boardroom: Volume 1: The use of different quota regulations, , s. 125-154. Doi: https://doi.org/10.1007/978-3-319-56142-4_6
Gabrielsson, Jonas & Huse, Morten (2017)

Governance theory: Origins and implications for researching boards and governance in entrepreneurial firms

Handbook of Research on Corporate Governance and Entrepreneurship, Doi: https://doi.org/10.4337/9781782545569.00008
Moen, Eli & Lilja, Kari (2017)

Orchestrating a New industrial Field. The case of the Finnish wood-based bioeconomy

International Journal of Business Environment, 9(3) , s. 266-278. Doi: https://doi.org/10.1504/IJBE.2017.10008889 - Full text in research archive

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The article's focus is on how companies and institutions interact and cooperate in order to develop the wood-based bioeconomy field. Based on a case study of the Finnish forest sector, the paper shows that shifting to sustainability requires processes of co-creation. As radical innovation requires complementary competences, companies have had to cooperate with a large number of actors. By interacting with multiple actors at multiple levels, both companies and institutions have engaged in new types of activities that have led to a change in their respective roles. By taking on responsibility for developing the new industrial field, both companies and institutions act as orchestrators for mobilising a large number of public and private actors. Subsequently, the paper argues that this interaction has produced a new type of complementarity between companies and institutions facilitating the development of the new industrial field.The article's focus is on how companies and institutions interact and cooperate in order to develop the wood-based bioeconomy field. Based on a case study of the Finnish forest sector, the paper shows that shifting to sustainability requires processes of co-creation. As radical innovation requires complementary competences, companies have had to cooperate with a large number of actors. By interacting with multiple actors at multiple levels, both companies and institutions have engaged in new types of activities that have led to a change in their respective roles. By taking on responsibility for developing the new industrial field, both companies and institutions act as orchestrators for mobilising a large number of public and private actors. Subsequently, the paper argues that this interaction has produced a new type of complementarity between companies and institutions facilitating the development of the new industrial field.
Ekberg, Espen; Christensen, Sverre August, Bergh, Trond & Myrvang, Christine (2017)

Skadeskutt og livskraftig. Storebrand og forsikringsbransjen, bind 2: 1945-2017

Universitetsforlaget
Rigolini, Alessandra & Huse, Morten (2017)

Women on the board in Italy: The pressure of public policies

Gender diversity in the boardroom: Volume 1: The use of different quota regulations, , s. 125-154. Doi: https://doi.org/10.1007/978-3-319-56142-4_6
Lutz, Christoph; Hoffmann, Christian Pieter, Bucher, Eliane & Fieseler, Christian (2017)

The Role of Privacy Concerns in the Sharing Economy

Information, Communication & Society, 21(10) , s. 1472-1492. Doi: https://doi.org/10.1080/1369118X.2017.1339726 - Full text in research archive

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Internet-mediated sharing is growing quickly. Millions of users around the world share personal services and possessions with others—often complete strangers. Shared goods can amount to substantial financial and immaterial value. Despite this, little research has investigated privacy in the sharing economy. To fill this gap, we examine the sharing-privacy nexus by exploring the privacy threats associated with Internet-mediated sharing. Given the popularity of sharing services, users seem quite willing to share goods and services despite the compounded informational and physical privacy threats associated with such sharing. We develop and test a framework for analyzing the effect of privacy concerns on sharing that considers institutional and social privacy threats, trust and social-hedonic as well as monetary motives.
Fieseler, Christian; Maltseva, Kateryna & Hoffman, Christian (2017)

Hedonic Stakeholder Engagement. Bridging the Online Participation Gap Through Gamification.

Communicating Corporate Social Responsibility in the Digital Era, , s. 176-190.
Solberg, Elizabeth & Wong, Sut I (2017)

Dealing with excessive job demands

[Popular Science Article]. BI Leadership Magazine,
Gaustad, Terje & Paoli, Donatella De (2017)

New Faculty Roles in Online Education: The Professor as Writer, Director, Actor and Producer?

Smart Universities: Education´s Digital Future, , s. 21-28.
Lutz, Christoph & Ranzini, Giulia (2017)

Where Dating Meets Data: Investigating Social and Institutional Privacy Concerns on Tinder

Social Media + Society, 3(1) , s. 1-12. Doi: https://doi.org/10.1177/2056305117697735 - Full text in research archive

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The widespread diffusion of location-based real-time dating or mobile dating apps, such as Tinder and Grindr, is changing dating practices. The affordances of these dating apps differ from those of “old school” dating sites, for example, by privileging picture-based selection, minimizing room for textual self-description, and drawing upon existing Facebook profile data. They might also affect users’ privacy perceptions as these services are location based and often include personal conversations and data. Based on a survey collected via Mechanical Turk, we assess how Tinder users perceive privacy concerns. We find that the users are more concerned about institutional privacy than social privacy. Moreover, different motivations for using Tinder—hooking up, relationship, friendship, travel, self-validation, and entertainment—affect social privacy concerns more strongly than institutional concerns. Finally, loneliness significantly increases users’ social and institutional privacy concerns, while narcissism decreases them.
Fieseler, Christian; Bucher, Eliane & Hoffmann, Christian Pieter (2017)

Unfairness by Design? The Perceived Fairness of Digital Labor on Crowdworking Platforms

Journal of Business Ethics, , s. 1-19. Doi: https://doi.org/10.1007/s10551-017-3607-2 - Full text in research archive

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Based on a qualitative survey among 203 US workers active on the microwork platform Amazon Mechanical Turk, we analyze potential biases embedded in the institutional setting provided by on-demand crowdworking platforms and their effect on perceived workplace fairness. We explore the triadic relationship between employers, workers, and platform providers, focusing on the power of platform providers to design settings and processes that affect workers’ fairness perceptions. Our focus is on workers’ awareness of the new institutional setting, frames applied to the mediating platform, and a differentiated analysis of distinct fairness dimensions.
Wolf, Cornelia & Zerfass, Ansgar (2017)

Mobile Corporate Communication – Potentials and Contemporary Practices

New media and public relations, 3rd edition, , s. 67-75.
Yu, Shubin; Hudders, Liselot & Cauberghe, Verolien (2017)

Targeting the luxury consumer: A vice or virtue? A cross-cultural comparison of the effectiveness of behaviorally targeted ads

Journal of Fashion Marketing and Management, 21(2) , s. 187-205. Doi: https://doi.org/10.1108/JFMM-07-2016-0058
Birkeland, Ide Katrine & Kuvaas, Bård (2017)

Hvordan påvirker lokale individuelle lønnstillegg lærernes motivasjon og arbeidsmiljø?

[Report Research]. Handelshøyskolen BI
Ingenhoff, Diana & Buhmann, Alexander (2017)

The entity-agent-framework as a starting point for international public relations and public diplomacy research

International Public Relations: Perspectives from deeply divided societies, , s. 94-112. Doi: https://doi.org/10.4324/9781315716749-6
Brønn, Peggy Simcic; Buhmann, Alexander, Sannes, Ragnvald & Torp, Øyvind (2017)

Successful use of technology in corporate communications

[Popular Science Article]. Communication for Leaders, 4(2) , s. 6-7.
Nguyen, Hanh Thi Hai; Bertsch, Andy, Warner-Søderholm, Gillian & Ondracek, Jim (2017)

Understanding Cultural Factors which Affect Women Serving on Boards of Directors

International Research Journal of Human Resources and Social Sciences, 4(1) , s. 278-305. - Full text in research archive

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This study explores the cultural factors that act as antecedents to women serving on boards of directors all over the world.We extend the theory proposed by several researchers before (e.g., Warner-Soderholm et al., 2016; St Onge & Magnan, 2013). We will explore relationships proffered by various researchers while also using more robust data and a larger sample. We will statistically examine relationships between cultural factors, political empowerment, institutional factors, gender equality scores, paid maternity leave, paid paternity leave, universal suffrage, and women on boards. Our sample of 56 countries was collected Catalyst, the World Economy Forum, and the World Bank in 2015. We use cultural factors score of House et al. (2004). After running regressions, the results of our study indicate that Gender equality positively impacts shares of women on boards, mediated though women’s political empowerment and the proportion of seats held by women in parliament. Our findings also suggest high levels of in-group collectivism, future orientation, gender equality, political empowerment, the proportion of seats held by women in parliament, and a low level of uncertainty avoidance will positively impact women on boards.
Ranzini, Giulia & Lutz, Christoph (2017)

Love at First Swipe? Explaining Tinder Self-Presentation and Motives

Mobile Media & Communication, 5(1) , s. 80-101. Doi: https://doi.org/10.1177/2050157916664559

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The emergence of Location-Based-Real-Time-Dating (LBRTD) apps such as Tinder has introduced a new way for users to get to know potential partners nearby. The design of the apps represents a departure from “old-school” dating sites as it relies on the affordances of mobile media. This might change the way individuals portray themselves as their authentic or deceptive self. Based on survey data collected via Mechanical Turk and using structural equation modeling, we assess how Tinder users present themselves, exploring at the same time the impact of their personality characteristics, their demographics and their motives of use. We find that self-esteem is the most important psychological predictor, fostering real self-presentation but decreasing deceptive self-presentation. The motives of use – hooking up/sex, friendship, relationship, traveling, self-validation, and entertainment – also affect the two forms of self-presentation. Demographic characteristics and psychological antecedents influence the motives for using Tinder, with gender differences being especially pronounced. Women use Tinder more for friendship and self-validation, while men use it more for hooking up/sex, traveling and relationship seeking. We put the findings into context, discuss the limitations of our approach and provide avenues for future research into the topic.
Ekberg, Espen & Myrvang, Christine (2017)

Ulykkens frukter. Storebrand og forsikringsbransjen, bind 1: 1767-1945

Universitetsforlaget
Lutz, Christoph & Hoffmann, Christian Pieter (2017)

The dark side of online participation: exploring non-, passive and negative participation

Information, Communication & Society, 20(6) , s. 876-897. Doi: https://doi.org/10.1080/1369118X.2017.1293129 - Full text in research archive

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Studies on the “second-level digital divide” explore the socio-economic antecedents and effects of (a lack of) user participation on the Internet. At the same time, some have criticized a normatively affirmative bias in online participation research as well as a one-sided focus on observable user activity. This contribution addresses the ensuing call for a more nuanced understanding of online participation in general, and online political participation in particular. We differentiate the online participation concept based on a focus group study among 96 Internet users from a broad range of social backgrounds in Germany. We derive a framework of eight types of online (non-)participation along three conceptual axes: activity, agency and social valence. Taking user experiences and terminology into account, we differentiate participation from non-participation, active from passive and positive from negative (non-)participation. The proposed typology allows for a more balanced evaluation and more focused exploration of phenomena such as destructive or involuntary online participation as well as online abstention, boycotts, self-censorship, lurking or digital exclusion.
Warner-Søderholm, Gillian; Bertsch, Andy, Sawe, Everlyn, Lee, Dwight, Wolfe, Trina, Meyer, Josh, Engel, Josh & Fatilua, Vepati Normann (2017)

Who Trusts Social Media?

Computers in Human Behavior, 81, s. 303-315. Doi: https://doi.org/10.1016/j.chb.2017.12.026 - Full text in research archive

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Trust is the foundation of all communication, yet a profound question in business today is how can we psychologically understand trust behaviors in our new digital landscape? Earlier studies in internet and human behavior have shown a significant connection between social media use and user personality (Hughes, Rowe, Batey, & Lee, 2012). Still, the connection between type of online user and their trust values is an under researched area. Today, millions of people globally read newsfeeds and information via their digital networks, but we do not know enough about human behavior related to which specific users of social media actually trust the news they read online. In this study we apply items from five different validated scales to measure trust to investigate to what degree a users' perception of trust varies depending on their gender, age, or amount of time spent using social media. Using a convenience population sample (n = 214) significant differences in levels of trusting behavior were found across gender, age, social media newsfeed preferences and extent of social media use. The findings suggest that women and younger users have the highest expectations for integrity, trusting others and expecting others to show empathy
Zerfass, Ansgar; Verčič, Dejan & Volk, Sophia Charlotte (2017)

Communication evaluation and measurement. Skills, practices and utilization in European organizations

Corporate Communications. An International Journal, 22(1) , s. 2-18. Doi: https://doi.org/10.1108/CCIJ-08-2016-0056 - Full text in research archive

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Purpose: The purpose of this paper is to examine the status quo of communication evaluation and measurement practices in communication departments of companies, non-profits, and other organizations across Europe. Design/methodology/approach: The study argues that the challenge to conduct reliable measurement is threefold: first, communication professionals have to understand and develop skills how to conduct evaluation; second, they have to evaluate whether communication activities have reached those goals in practice; and finally, they have to use those insights to advance and manage their future activities. These aspects are elaborated in the literature review. A quantitative survey of 1,601 professionals from 40 European countries was conducted to research prerequisites, implementation and benefits of communication measurement and compare practices across types of organizations. Findings: Although robust knowledge of empirical research methods and their application for measuring communication effects is indispensable, many practitioners lack the necessary expertise to conduct reliable evaluation and measurement. Communication departments seldom measure communication effects on stakeholders and organizational goals. Many remain focused on media and channels. Last but not least, organizations do not fully exploit the potential of measurement data for strategically planning future communication activities. Practical implicatio: The findings highlight the need to reconsider current education and training in communication research methods and their application in corporate practice. Knowledge about conducting applied research is as important as asking meaningful questions and using insights for management decisions in a corporate environment. Evaluation methods are often discussed, but individual skills and the organizational use of insights are important as well. This might be tackled through additional training in social science research techniques, sophisticated valuation methods, and decision making. Originality/value: The large-scale study shows that communication measurement practices are still in a nascent stage. Joint efforts of academics and professional associations have not really changed the situation until now. The three dimensions used in this research (skills, practices, and utilization) can be used to assess the measurement readiness of individual organizations, to conduct further research in other regions, and to identify future challenges for advancing the field.
Wiesenberg, Markus; Zerfass, Ansgar & Moreno, Angeles (2017)

Big Data and Automation in Strategic Communication

International Journal of Strategic Communication, 11(2) , s. 95-114. Doi: https://doi.org/10.1080/1553118X.2017.1285770 - Full text in research archive

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Big data and automation pose huge challenges for strategic communication. This article contributes to the limited body of knowledge in the field by introducing the concepts, outlining opportunities and potential problems, and identifying current perceptions and applications in the professional field. A large-scale survey, with respondents from across more than 40 countries, explores the expertise of communication professionals, applications within communication departments and agencies, and consequences for the profession at large. The study shows a large gap between the perceived importance and current practices, a lack of competencies and ethical reflection, and a limited use of opportunities. The full potential of big data analytics and algorithms has not been leveraged until now, which calls for new initiatives in the practice and further research.
Lekhal, Ratib (2017)

Elever med vedtak om spesialundervisning: Hva vet vi, hvordan har de det, og trives de på skolen?

Spesialundervisning – Innhald og funksjon, , s. 368-385.
Brønn, Peggy Simcic & Brønn, Carl (2017)

Systems Thinking: A Method for Reducing Reputation Risk

International Studies of Management and Organization, 47(3) , s. 293-305. Doi: https://doi.org/10.1080/00208825.2017.1318024
Glaeser, Daniel; Gils, Suzanne van & Quaquebeke, Niels Van (2017)

Pay-for-Performance and Interpersonal Deviance: Competitiveness as the Match That Lights the Fire

Journal of Personnel Psychology, 16, s. 78-91. Doi: https://doi.org/10.1027/1866-5888/a000181
Ranzini, Giulia; Etter, Michael, Lutz, Christoph & Vermeulen, Ivar (2017)

Privacy in the Sharing Economy

[Report Research]. Handelshøyskolen BI

Show summary
This paper gives an in-depth overview of the topic of power in the sharing economy. It forms one part of a European Union Horizon 2020 Research Project on the sharing economy: "Ps2Share Participation, Privacy, and Power in the Sharing Economy". We aim to foster better awareness of the consequences which the sharing economy has on the way people behave, think, interact, and socialize across Europe. Our overarching objective is to identify key challenges of the sharing economy and improve Europe’s digital services through providing recommendations to Europe’s institutions. The initial stage of this research project involves a set of three literature reviews of the state of research on three core topics in relation to the sharing economy: participation (1), privacy (2), and power (3). This piece is a literature review on the topic of privacy. It addresses key privacy challenges for different stakeholders in the sharing economy. Throughout, we use the term "consumers" to refer to users on the receiving end (e.g., Airbnb guests, Uber passengers), "providers" to refer to users on the providing end (e.g., Airbnb hosts, Uber drivers) and "platforms" to refer to the mediating sites, apps and infrastructures matching consumers and providers (e.g., Airbnb, Uber).
Lutz, Christoph; Hoffmann, Christian Pieter & Meckel, Miriam (2017)

Online Serendipity: A Contextual Differentiation of Antecedents and Outcomes

Journal of the Association for Information Science and Technology, 68(7) , s. 1698-1710. Doi: https://doi.org/10.1002/asi.23771

Show summary
Critics worry that algorithmic filtering could lead to overly polished, homogeneous web experiences. “Serendipity,” in turn, has been touted as an antidote. Yet, the desirability of serendipity could vary by context, as users may be more or less receptive depending on the services they employ. We propose a nomological model of online serendipity experiences, conceptualizing both cognitive and behavioral antecedents. Based on a survey of 1,173 German Internet users, we conduct structural equation modeling and multigroup analyses to differentiate the antecedents and effects of serendipity across three distinct contexts: online shopping, information services, and social networking sites. Our findings confirm that antecedents and outcomes of digital serendipity vary by context, with serendipity only being associated with user satisfaction in the context of social network sites.
Johannessen, Steffen Fagernes (2017)

Dis/Entangled Hubs: Connectivity and Disconnections in the Chagos Archipelago

Connectivity in Motion : Island Hubs in the Indian Ocean World, , s. 259-287. Doi: https://doi.org/10.1007/978-3-319-59725-6_11

Show summary
This chapter explores the Chagos Archipelago from a perspective of connectivity and disconnections, and investigates the extent to which different domains of circulation to and from these Indian Ocean islands qualify them as a hub. The chapter explores the Chagos Archipelago as a military hub, a social hub, and an environmental hub, and introduces the concept of dis/entangled hubs to explain how real and imagined hubs, which may appear to work or hub independent of one another, can in fact be intimately interconnected on a political level. In order to protect an area, an island, or an archipelago as a particular kind of hub, parties in power can welcome and support new forms of circulation, at times only to rule out hubs unwanted.
Lippe, Berit von der & Ottosen, Rune (2017)

Gendering War and Peace Journalism. New challenges for media research

The Assault on Journalism Building Knowledge to Protect Freedom of Expression, , s. 61-70.
Lippe, Berit von der & Ottosen, Rune (2017)

Gendering War and Peace Journalism. New challenges for media research

The Assault on Journalism Building Knowledge to Protect Freedom of Expression, , s. 61-70.
Gils, Suzanne van; Hogg, Michael, Quaquebeke, Niels Van & Knippenberg, Daan van (2017)

When organizational identification elicits moral decision making: A matter of the right climate.

Journal of Business Ethics, 142, s. 155-168. Doi: https://doi.org/10.1007/s10551-015-2784-0
Paoli, Donatella De; Røyseng, Sigrid & Wennes, Grete (2017)

Embodied work and leadership in a digital age – what can we learn from theatres?

Organizational Aesthetics, 6(1) , s. 99-115. - Full text in research archive

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In this article, we seek inspiration from the performative theatre arts to better understand creative work and leadership in a digital age. Theatre artists work and lead creative processes toward theatre performances without any digital distractions. Theatres are a physical manifestation of art. The aesthetic and embodied creative work and leadership is essential for a play that engages and touches the audience. While theories and research about embodied leadership scarcely address digitalization or technology, research about digital and virtual leadership oversees the importance of embodied processes and leadership. Through insight acquired by interviewing theatre directors, we describe how these creative work and leadership processes are about developing and maintaining embodied, emotional and mental focus. We explain and analyse this phenomenon through a description and analysis of theatre art and theatre leadership, where we argue that theatre productions resemble many kinds of temporary creative projects in regular work organizations. Theatre directors lead people in a way that makes theatres one of the last frontiers of digitalization. We also explain what there is to learn from theatres in a digitalized work life, where smart phones, I-pads, PCies or other digital devices never are turned off.
Zerfass, Ansgar; Moreno, Angeles, Tench, Ralph, Verčič, Dejan & Verhoeven, Piet (2017)

European Communication Monitor 2017. How strategic communication deals with the challenges of visualisation, social bots and hypermodernity. Results of a survey in 50 Countries.

Quadriga Media Berlin
Røyseng, Sigrid; Wennes, Grete & Paoli, Donatella De (2017)

Konsekvenser av målstyring i kunsten

Praktisk økonomi & finans, 33 [i.e. 34](2) , s. 172-188. Doi: https://doi.org/10.18261/issn.1504-2871-2017-02-03 - Full text in research archive

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Kunsten har blitt karakterisert som det økonomiske feltet snudd på hodet (Bourdieu 1993). Å rette seg etter det som er økonomisk gunstig, har ikke alltid vært gangbart om man skal lykkes i kunstens verden. Like fullt, og i økende grad, må også kunstinstitusjoner fokusere på kostnadseffektivitet og sørge for å ha orden på de økonomiske og administrative sidene ved sin drift. Innføringen av mål- og resultatstyring i 1996, som ledd innføringen av nytt økonomireglement i staten og tilhørende den omfattende New Public Management-reformen(e), er en markant endring hvor hensynet til kostnadseffektivitet er blitt tydelig forsterket. Systemet med mål- og resultatstyring (MRS) og kunst representerer på mange måter ulike verdisystemer. Mens mål- og resultatstyring representerer verdier som kontroll, kostnadseffektivitet, regelfølging og planmessighet, representerer kunst verdier som kreativitet, nyskaping, estetiske regelbrudd og rom for det uventede. Følgelig blir spørsmålet: Hvordan berører og påvirker innføringen av systemet med mål- og resultatstyring forholdet mellom de kunstneriske og økonomisk-administrative sidene i kunstinstitusjoner? I denne artikkelen undersøker vi nettopp dette og ser nærmere på perioden fra to år før systemet ble innført i 1996 og fram til 2012. Mer spesifikt presenterer artikkelen en longitudinell studie av hva innføringen av systemet med mål- og resultatstyring har betydd for norske institusjonsteatre.
Tench, Ralph; Verčič, Dejan, Zerfass, Ansgar, Moreno, Angeles & Verhoeven, Piet (2017)

Communication Excellence - How to Develop, Manage and Lead Exceptional Communications

Palgrave Macmillan
Løken, Gro; Lekhal, Ratib & Haug, Peder (2017)

Lavt presterende elever og kjønnsforskjeller – hvem får og hvem får ikke spesialundervisning?

Spesialundervisning – Innhald og funksjon, , s. 123-145.
Bakken, Tore & Wiik, Eric Lawrence (2017)

Ignorance and Organization Studies

Organization Studies, 39(8) , s. 1109-1120. Doi: https://doi.org/10.1177/0170840617709312 - Full text in research archive

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The article discusses ignorance and organization studies, both as a topic of study and a basic problem of organization theory understood as design theory. How should we regard knowledge not yet known? Is the development of knowledge a straightforward illumination of a defined box, or does knowledge also have a dark side, growing even faster than the illuminated side? In this article, we propose that more extended research into ignorance in organization studies is needed. And since ignorance is a product of inattention, we draw on Herbert Simon’s investigation into the science of the artificial. Among the topics we explore are unpredictable environments, the interface between inner and outer environments, vagueness and unspecified ignorance.
Drugli, May Britt; Solheim, Elisabet & Berg-Nielsen, Turid Suzanne (2017)

Liten kan bli sliten - en ny norsk studie av stress blant de yngste barnehagebarna

[Professional Article]. Første steg, 1, s. 52-54.
Bakken, Tore & Wiik, Eric Lawrence (2017)

Can ignorance be a Resource?

[Popular Science Article]. Communication for Leaders, (2) , s. 20-22.
McLaughlin, Hazel; Silvester, Jo, Bilimoria, Diana, Jane, Sophie, Sealy, Ruth, Peters, Kim, Möltner, Hannah, Huse, Morten & Göke, Juliane (2017)

Women in Power: Contributing factors that impact on Women in organizations and politics; Psychological Research and best practices

Organizational Dynamics, Doi: https://doi.org/10.1016/j.orgdyn.2017.09.001
Prebensen, Nina Katrine & Lyngnes, Sølvi (2017)

Responsible Fishing Tourism in the Arctic

Arctic Tourism Experiences. Production, Comsumption and Sustainability, , s. 140-148. Doi: https://doi.org/10.1079/9781780648620.0140
Goldeng, Eskil le Bruyn & Huse, Morten (2017)

A snowball started rolling: lessons from Norway about gender quotas on boards

[Popular Science Article]. hrzone.com,
Bang, Tor (2017)

Etter sannheten?

[Popular Science Article]. Kommunikasjon, 1, s. 26-27.
Bucher, Eliane; Fieseler, Christian, Fleck, Matthes & Lutz, Christoph (2017)

Authenticity and the Sharing Economy

Academy of Management Discoveries, 4(3) , s. 294-313. Doi: https://doi.org/10.5465/amd.2016.0161 - Full text in research archive

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Based on a qualitative interview-study as well as on a quantitative survey among users of the room sharing platform Airbnb, we show that situational closeness between sharing economy consumers and providers may prompt instances of interpersonal contamination which in turn negatively impact reviewer behaviour and intention to engage in room sharing in the future. However, we also show that authenticity plays a significant alleviating role in shaping such closeness perceptions. Users whose sense of authenticity is evoked in their sharing experiences are significantly less bothered by negative instances of interpersonal closeness and are thus more liable to use sharing services. Our results point to the integral nature of both authenticity and the invocation of notions of authenticity for sharing business models who are reliant, by their very nature, on alleviating the imperfections of amateur production.
Maltseva, Kateryna & Lutz, Christoph (2017)

A Quantum of Self: A Study of Self-Quantification and Self-Disclosure

Computers in Human Behavior, 81, s. 102-114. Doi: https://doi.org/10.1016/j.chb.2017.12.006 - Full text in research archive

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An increasing number of people are tracking their fitness activities, work performance and leisure experiences using body sensors (e.g., wrist-bands or smart watches) and mobile applications. This trend, referred to as self-quantification, is driven by various motivations, from curiosity to a desire to improve performance. As self-quantification by means of digital devices is a new behavioural trend, the phenomenon has only recently received academic attention. Neither antecedents nor the implications of this phenomenon have been thoroughly investigated. This paper aims to address these gaps. Based on the literature on selfquantification, privacy and self-disclosure, we empirically test the relationship among personality traits, privacy, self-quantification and self-disclosure. The findings suggest that conscientiousness and emotional stability are associated with self-quantification. In addition, we find a significant effect of self-quantification on self-disclosure in the survey context, indicating that individuals who habitually use self-tracking applications and wearable devices are also more likely to disclose personal data in other contexts.
Drugli, May Britt; Solheim, Elisabet & Grip, Maja Sandmo (2017)

Rutiner for tilvenning i norske barnehager

[Popular Science Article]. Barnehagefolk, 1, s. 92-98.
Müller, Severina; Fieseler, Christian, Meckel, Miriam & Suphan, Anne (2017)

Time Well Wasted? Online Procrastination During Times of Unemployment

Social science computer review, 36(3) , s. 263-276. Doi: https://doi.org/10.1177/0894439317715716 - Full text in research archive

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This article examines the argument regarding whether perceived social exclusion during unemployment leads to procrastination through online media, which in turn lessens the job search efforts of the unemployed. Based on data from 386 unemployed Internet users, we argue that online procrastination plays an important role in the lives of the unemployed but has no immediate effects on their perceived job search efforts. Contextual factors play an important role; that is, the amount of motivational control that the unemployed can muster exerts a strong effect on job search efforts. Generally, unemployed Internet users with low motivational control struggle more with their job search efforts. Thus, the recreational use of online media as such is not necessarily detrimental to the efforts invested in finding a job; instead, online skill-building and motivational support are key antecedents to better empower the unemployed to use the Internet productively for finding reemployment.
Blank, Grant & Lutz, Christoph (2017)

Representativeness of Social Media in Great Britain: Investigating Facebook, LinkedIn, Twitter, Pinterest, Google+, and Instagram

American Behavioral Scientist, 61(7) , s. 741-756. Doi: https://doi.org/10.1177/0002764217717559 - Full text in research archive

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Sociological studies show that Internet access, skills, uses, and outcomes vary between different population segments. However, we lack differentiated statistical evidence of the social characteristics of users of distinct social media platforms. We address this issue using a representative survey of Great Britain and investigate the social characteristics of six major social media platforms. We find that age and socioeconomic status are driving forces of several—but not all—of these platforms. The findings suggest that no social media platform is representative of the general population. The unrepresentativeness has major implications for research that uses social media as a data source. Social media data cannot be used to generalize to any population other than themselves.
Bucher, Eliane; Fieseler, Christian & Lutz, Christoph (2016)

What's mine is yours (for a nominal fee) – Exploring the spectrum of utilitarian to altruistic motives for Internet-mediated sharing

Computers in Human Behavior, 62, s. 316-326. Doi: https://doi.org/10.1016/j.chb.2016.04.002

Show summary
In this contribution, we scrutinize the diverse motives for internet-mediated sharing as well as their role in shaping attitudes towards sharing one's possessions in commercialized as well as non-commercialized settings. On the basis of qualitative and quantitative research, we first develop a scale of sharing motives, showing that the reasons for participating in online sharing platforms are more nuanced than previously thought. Second, employing a motivational model of sharing, rooted in the theory of planned behavior, we show that sharing attitudes are driven by moral, social-hedonic and monetary motivations. Furthermore, we identify materialism, sociability and volunteering as predictors of sharing motives in different sharing contexts. Against this background, we explore the possible role of monetary incentives as a necessary but not sufficient condition for sharing one's possessions with others
Moen, Eli (2016)

Succeeding in international competition by making use of home-country institutions

Critical Perspectives on International Business, 12(1) , s. 83-99. Doi: https://doi.org/10.1108/cpoib-12-2013-0051

Show summary
Purpose – This paper aims to addresses the question how a low-cost carrier (LCC) embedded in a coordinated market economy is succeeding in a highly competitive industry with a strong cost focus. Design/methodology/approach – This paper reports the results of a case study of a LCC (Norwegian Air Shuttle). The case study draws on both organizational and institutional theory as to how the international business environment and the national institutional framework continuously impact on its strategies. Findings – It is found that home-country high wage levels and strong labour regulation have been overcome by developing firm-specific capabilities based on active employee involvement which aligns with the tradition of the national system of industrial relations. Research limitations/implications – The present case study provides an input for further research on how actors deal with conflicting pressures. It supports the varieties of capitalism (VOC) argument that national institutional arrangements influence firms and actors’ strategies and practices, but it also supports the call within institutional theories for a more malleable conceptualizing of the link between actors and institutions than is the case in the VOC models. Originality/value – The paper provides an account of a successful case in a highly competitive international business despite disadvantages linked with home-country institutions.
Bang, Tor (2016)

Innholdsmarkedsføring i praksis

Innholdsmarkedsføring. Konsept, forretningsmodeller, juss, etikk og praksis., , s. 205-246. Doi: https://doi.org/10.17585/noasp.5.10 - Full text in research archive

Show summary
This chapter is partly conceptual, based on state-of-the-art market communication and public relations research, and partly empirical, based on text analysis and interviews with industry practitioners and leaders. We discuss the lack of precision in the terminology of the field and different genres of content marketing. Many of our sample industry practitioners state that they produce content marketing based on target audiences’ abilities to associate and connect content marketing texts with commercial products, and in order to change behavior and/or social conduct. We discuss some contemporary cases.
Myrvang, Christine (2016)

Kunsten å lage store mengder helt like ting. En disiplineringshistorie om 1800-tallets våpenproduksjon

Arbeiderhistorie, , s. 12-35.
Myrvang, Christine (2016)

Tingenes kalde krig

Arr - Idéhistorisk tidsskrift, (1) , s. 39-47.
Solvoll, Mona K (2016)

Football on Television: How has the coverage of the Cup Finals in Norway changed from 1961 to 1995?

Media, Culture and Society, 38(2) , s. 141-158. Doi: https://doi.org/10.1177/0163443715594033

Show summary
The aim of this study is two-fold: first, to investigate how the production practices of the TV coverage of the Norwegian Men’s Football Cup Final rely on journalism, drama and entertainment and, second, to analyse how the production practice has changed in the period 1961–1995. I conducted a visual analysis of 12 Cup Finals, transmitted on NRK, the Norwegian public service broadcaster, using Whannel’s triangular model. In my study, I found that there was a tendency that entertainment and journalism merged into ‘infotainment’, without disturbing the journalistic convention that formed the base of all the coverage. The dramatic convention played a minor role in the coverage.Elements from this genre increased, significantly in the 1990s when the monopoly of NRK was broken. The practice of producing the Cup Final in NRK has not followed a gradual and linear development. Rather, the production practice continually undergoes changes. The modifications and adjustments are constantly testing the legitimate limits for how the practice can balance between entertainment, journalism and drama without distressing the values of a public service broadcaster.
Brønn, Peggy Simcic (2016)

Are CCOs up to the job?

IPRA Newsletter,
Bucher, Eliane; Fieseler, Christian & Lutz, Christoph (2016)

What's mine is yours (for a nominal fee) – Exploring the spectrum of utilitarian to altruistic motives for Internet-mediated sharing

Computers in Human Behavior, 62, s. 316-326. Doi: https://doi.org/10.1016/j.chb.2016.04.002

Show summary
In this contribution, we scrutinize the diverse motives for internet-mediated sharing as well as their role in shaping attitudes towards sharing one's possessions in commercialized as well as non-commercialized settings. On the basis of qualitative and quantitative research, we first develop a scale of sharing motives, showing that the reasons for participating in online sharing platforms are more nuanced than previously thought. Second, employing a motivational model of sharing, rooted in the theory of planned behavior, we show that sharing attitudes are driven by moral, social-hedonic and monetary motivations. Furthermore, we identify materialism, sociability and volunteering as predictors of sharing motives in different sharing contexts. Against this background, we explore the possible role of monetary incentives as a necessary but not sufficient condition for sharing one's possessions with others
Myrvang, Christine (2016)

Kunsten å lage store mengder helt like ting. En disiplineringshistorie om 1800-tallets våpenproduksjon

Arbeiderhistorie, , s. 12-35.
Myrvang, Christine (2016)

Tingenes kalde krig

Arr - Idéhistorisk tidsskrift, (1) , s. 39-47.
Solvoll, Mona K (2016)

Football on Television: How has the coverage of the Cup Finals in Norway changed from 1961 to 1995?

Media, Culture and Society, 38(2) , s. 141-158. Doi: https://doi.org/10.1177/0163443715594033

Show summary
The aim of this study is two-fold: first, to investigate how the production practices of the TV coverage of the Norwegian Men’s Football Cup Final rely on journalism, drama and entertainment and, second, to analyse how the production practice has changed in the period 1961–1995. I conducted a visual analysis of 12 Cup Finals, transmitted on NRK, the Norwegian public service broadcaster, using Whannel’s triangular model. In my study, I found that there was a tendency that entertainment and journalism merged into ‘infotainment’, without disturbing the journalistic convention that formed the base of all the coverage. The dramatic convention played a minor role in the coverage.Elements from this genre increased, significantly in the 1990s when the monopoly of NRK was broken. The practice of producing the Cup Final in NRK has not followed a gradual and linear development. Rather, the production practice continually undergoes changes. The modifications and adjustments are constantly testing the legitimate limits for how the practice can balance between entertainment, journalism and drama without distressing the values of a public service broadcaster.
Huse, Morten (2016)

I love the AoM, but we need to strengthen counterforces

CMS Newsletter,
Alm, Kristian; Brown, Richard Mark & Røyseng, Sigrid (2016)

Kommunikasjon og ytringsfrihet i organisasjoner

Cappelen Damm Akademisk
Bang, Tor & Solvoll, Mona K (2016)

Åpenhet om kommunikasjonsbransjens hemmeligheter

Kommunikasjon og ytringsfrihet i organisasjoner, , s. 66-91.
Huse, Morten (2016)

Styret, varsling og fløyteblåsere - styremedlemmene må tenke selv

Kommunikasjon og ytringsfrihet i organisasjoner, , s. 178-213.
Gran, Anne-Britt (2016)

Kunnskap om - medvirkning av - formidling for mangfoldige museumsbrukere.

Kommunikasjon og ytringsfrihet i organisasjoner, , s. 214-246.
Zhang, Ling Eleanor & Guttormsen, David (2016)

Multiculturality’ as a Key Methodological Challenge during In-depth Interviewing in International Business Research

Cross cultural & strategic management, 23(2) , s. 232-256. Doi: https://doi.org/10.1108/CCSM-07-2014-0084
Warner-Søderholm, Gillian & Grenness, Tor (2016)

Kulturelle normer, selvsensur og ytringsfrihet: finner vi regionale forskjeller?

Kommunikasjon og ytringsfrihet i organisasjoner, , s. 247-272.
Fjellstrom, Daniella & Guttormsen, David S. A. (2016)

A critical exploration of ‘access’ in qualitative International Business field research: towards a concept of socio-cultural and multidimensional research practice

Qualitative research in organization and management, 11(2) , s. 110-126. Doi: https://doi.org/10.1108/QROM-05-2014-1225
Bech-Karlsen, Jo (2016)

Ytringsklima i mediekrise

Kommunikasjon og ytringsfrihet i organisasjoner, , s. 147-177.
Brown, Richard Mark & Alm, Kristian (2016)

Tillit til sannheten. En utfordring for BBC.

Kommunikasjon og ytringsfrihet i organisasjoner, , s. 275-304.
Isaksson, Maria (2016)

Ytringsanstendighet. Norsk utenrikspolitikk i møte med moskéens retoriske ytringsrom

Kommunikasjon og ytringsfrihet i organisasjoner, , s. 25-45.
Røyseng, Sigrid (2016)

Profesjonsutøveres ytringsfrihet og fusjoner i offentlig sektor

Kommunikasjon og ytringsfrihet i organisasjoner, , s. 96-122.
Lippe, Berit von der (2016)

Beskyttelsesscenario i ytringsfrihtens kryssild

Kommunikasjon og ytringsfrihet i organisasjoner, , s. 305-328.
Lippe, Berit von der (2016)

Philanthrophic war. Narratives and dangerous protection scenario(s)

Gendering War and Peace Reporting. Some Insights - some Missing Links, , s. 177-192.
Bjartveit, Steinar (2016)

Odyssevs

Fagbokforlaget
Izquierdo, Mirian; Huse, Morten & Möltner, Hannah (2016)

La creacion de valor en los consejos y la diversidad de gener: Como progresar para incrementar el numero de mujeres en los consejos de administracion en España

[Report Research]. Handelshøyskolen BI

Show summary
España fue uno de los primeros países en establecer una normativa que contemplaba la igualdad de género en los consejos de administración de las empresas a través de la ley orgánica 3/2007 de 22 de marzo. A pesar de ello, la recomendación que establecía la ley para todas las grandes empresas de alcanzar el 40% de presencia del género menos representado en los Consejos, no incluía ninguna sanción. Como consecuencia de ello, España es en la actualidad uno de los grandes países de Europa con el menor porcentaje de mujeres en sus consejos. En este informe, se presentan sugerencias para incrementar el número de mujeres en los consejos de administración en las empresas españolas. La presente investigación presenta los resultados de un estudio empírico que se realizó desde el otoño de 2015 hasta la primavera de 2016. Los métodos usados han sido observaciones directas, entrevistas y encuestas realizadas a través de un cuestionario on-line. Las observaciones sobre otros países y las investigaciones anteriores se nutren de aportaciones de diversos estudios. Estas observaciones se presentan también en este informe, como una comparativa. Sobre la base de los resultados más sustanciales de la encuesta, los debates llevados a cabo en grupos organizados, las entrevistas realizadas, el escaso avance del enfoque voluntario, las exigencias del colectivo empresarial español por reflejar la realidad social y de los consumidores, así como de la necesidad de credibilidad, fiabilidad, gobernanza corporativa y competitividad, se concluye que: 1) Las cuotas son más rápidas y más sencillas que la presión informal para obtener resultados. Un enfoque flexible podría llevarse a cabo para avanzar igualmente, pero exigiría en todo caso elaborar una amenaza relativa a una eventual adopción de cuotas para poder obtener resultados. Para liderar el cambio, se debe crear de forma temporal una estrategia concreta dirigida por una estructura política con la eventual ayuda de un comité ad hoc o un organismo rector. 2) La comunidad empresarial tiene que abrir los ojos y alinearse para ver las ventajas de la inclusión de mujeres en los consejos al ser una fuente de talento amplia y diversa. 3) Existe una necesidad de coordinar los esfuerzos de los diferentes interesados para lograr y completar el progreso. Esto no puede hacerse a través de las organizaciones ya existentes de mujeres, sino a través de la cooperación entre políticos, empresas y líderes (hombres y mujeres) por medio de una estructura que coordine la estrategia y su implementación. 4) Las propuestas para la promoción de mujeres en los consejos de administración deben complementarse con el desarrollo de condiciones necesarias para que los consejos de administración que creen valor, en particular enfocadas hacia la formación en Consejos de administración de sus miembros. Palabras clave: Mujeres en los consejos, España, argumentos, cuota, aprendizaje, creación de valor
Brøgger, Benedicte (2016)

Creation of a social media social venture

Capitalizing on creativity at work: Fostering the implementation of creative ideas in organizations, , s. 320-332. Doi: https://doi.org/10.4337/9781783476503.00035
Buhmann, Alexander (2016)

The constitution and effects of country images: Theory and measurement of a central target construct in international public relations and public diplomacy

Studies in Communication Sciences (SComS), 16(2) , s. 182-198. Doi: https://doi.org/10.1016/j.scoms.2016.10.002

Show summary
The article introduces a model for analyzing the constitution and effects of country images. The model combines well-established concepts from national identity theory and attitude theory with a model from reputation management. The model is operationalized and tested in two surveys. Results show how different cognitive and affective dimensions of the country image affect each other and how they ultimately bear on the facilitation of behavioral intentions. Lines for future inquiry in country image research are suggested.
Buhmann, Alexander (2016)

PR community is upping the game

[Popular Science Article]. Communication for Leaders, 3(2) , s. 28-29.
Buhmann, Alexander (2016)

The true value of public relations

[Popular Science Article]. Communication for Leaders, 3(1) , s. 12-13.
Buhmann, Alexander (2016)

Measuring Country Image: Theory, Method, and Effects

Springer

Show summary
Alexander Buhmann develops a new model for measuring the constitution and effects of country images by combining well-established concepts from national identity theory and attitude theory with a recent model from reputation management. The model is operationalized and tested in two surveys. Results show how different cognitive and affective dimensions of the country image affect each other and ultimately lead to the facilitation of behavioral intentions. The book introduces a theory-grounded approach to clarify the dimensionality of the country image. It is the first to operationalize and test the dimensions of the country image by combining formative and reflective measures in a mixed-specified model.
Booth, Peter (2016)

Mer enn det som er / More than this

[Professional Article]. Kunstkritikk.no,
Bang, Tor (2016)

Ryddesjau i kommunikasjonsbransjen

[Popular Science Article]. Communication for Leaders, 2, s. 26-27.
Myrvang, Christine (2016)

Tingenes kalde krig : den kalde krigen hadde sin hjemmefront - hvor tingene ble brukt som våpen

Arr - Idéhistorisk tidsskrift, 28(1) , s. 39-47.
Izquierdo, Mirian; Huse, Morten & Möltner, Hannah (2016)

Value Creating Boards and Gender Diversity: Suggestions to progress in getting women on boards in Spain

[Report Research]. Handelshøyskolen BI

Show summary
Spain was one of the first countries in Europe to set out gender balance legislation on corporate board by the organic law 3/2007 of 22nd of March. The objective was the attainment of effective equality of women and men. However, when referring to boards of directors the recommendation set out in the law for big companies to attain a 40% of the least represented gender by 2015 did not contain any sanctioning. Neither has been the case of most recent legislation on this issue: neither the Law 31/2014, of the 3rd of December, amending Capital Corporate Act in its art.529 quindicies.3, b, setting out the free willing yearly imposed quote, (flexi-quote) nor Recommendation 14 of the Good Corporate Governance Code of the CNMV , lowering the threshold to a 30% by 2020. As a consequence Spain is at present the large European country with the lowest percentage of women on boards. When Professor Morten Huse asked me to help him identifying main actors and drivers and support him in his research, I told him my opinion. In Spain there are important misconceptions and barriers; so that it would be needed to make a preliminary study of those, before starting a research as the one developed in other countries. I then manifested him that I would design a strategy, having a survey as a starting point, to discover all these issues. The survey should help us better understand the reasons why developments in Spain are slower than in the rest of the biggest countries of the European Union. Having the survey as starting point, we made over thirty interviews, two panel discussions related to recruitment methods and value creation issues, and we held several meetings with groups of different stakeholders of this debate: - listed companies - board members - foundations related to good governance, company transparency, corporate social responsibility - head hunters - women associations - civil servants concerned by this debate - members of Parliament - politicians - consultancy firms - business schools - journalists The path has not been easy, since interviewees were often reluctant to freely speak about the topic on some occasions or clearly mentioned they were not interested in taking part in it. There was a clear mismatch between the interest in knowing the results, which was relatively important, and the disposal to contribute to the research. The journey to understand the Spanish situation has been demanding; sometimes requiring insistence, other times patience and in general with a considerable degree of flexibility. We have now arrived to an end of our project and will be able to give some conclusions. Hopefully, we will contribute to various stakeholders by shedding some light on how to progress in empowering women, building a more sustainable society and contributing to create more diverse and competitive corporations.
Zerfass, Ansgar; Verhoeven, Piet, Moreno, Angeles, Tench, Ralph & Verčič, Dejan (2016)

European Communication Monitor 2016. Exploring trends in big data, stakeholder engagement and strategic communication. Results of a Survey in 43 Countries.

Quadriga Media Berlin
Warner-Søderholm, Gillian & Cooper, Charles J (2016)

Be Careful What You Wish for: Mapping Nordic Cultural Communication Practices & Values in the Management Game of Communication

International Journal of Business and Management (IJBM), 11(11) , s. 48-58. Doi: https://doi.org/10.5539/ijbm.v11n11p48 - Full text in research archive

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Whether executives are sharing their organization’s strategy goals, financial projections, marketing initiatives, crisis management, or perhaps disseminating HRM issues, culture-with regard to differing ways of communicating-matters. Therefore, the purpose of this article is to understand Nordic managers’ cultural practices -and wished for values-within the context of delivering and receiving communication messages, not only within their organizations, but also with a keen eye to external stakeholders. Minor yet significant differences in communication norms may surface, even when representatives from similar cultures work together (Adler, 2002). As a follow on from the GLOBE project (House et al., 2004), data based on the GLOBE instrument collected on culture and communication values (Warner-Søderholm, 2012) are applied in this present study in order to explore to what degree cultural values impact how we form, deliver and receive an organization’s business communication messages within the Nordic cluster. Thus, this supports the proposition that better cross-cultural business communication practices contribute to an organization’s bottom line in the management game of communication today. Moreover, we contribute to the field with an analysis of the differences between managers’ cultural practices and wished for values.
Booth, Peter (2016)

The speculative social role of art and finance

European Journal of Cultural Studies, 21(2) , s. 130-147. Doi: https://doi.org/10.1177/1367549416657090
Myrvang, Christine (2016)

Kunsten å lage store mengder helt like ting : en disiplineringshistorie om 1800-tallets våpenproduksjon

Arbeiderhistorie, , s. 12-35.
Gran, Anne-Britt; Theie, Marcus Gjems & Torp, Øyvind (2016)

The Creative Industries in Norway 2008-2014

Nordisk kulturpolitisk tidsskrift (NKT), 19(2) , s. 273-296.
Blank, Grant & Lutz, Christoph (2016)

Benefits and harms from Internet Use: A differentiated analysis of Great Britain

New Media & Society, 20(2) , s. 618-640. Doi: https://doi.org/10.1177/1461444816667135 - Full text in research archive

Show summary
Recent studies have enhanced our understanding of digital divides by investigating outcomes of Internet use. We extend this research to analyse positive and negative outcomes of Internet use in the United Kingdom. We apply structural equation modelling to data from a large Internet survey to compare the social structuration of Internet benefits with harms. We find that highly educated users benefit most from using the web. Elderly individuals benefit more than younger ones. Next to demographic characteristics, technology attitudes are the strongest predictors of online benefits. The harms from using the Internet are structured differently, with educated users and those with high levels of privacy concerns being most susceptible to harm. This runs counter to intuitions based on prior digital divide research, where those at the margins should be most at risk. While previous research on digital inequality has only looked at benefits, the inclusion of harms draws a more differentiated picture.
Brønn, Peggy Simcic; Romenti, Stefania & Zerfass, Ansgar (2016)

The Management Game of Communication

Emerald Group Publishing Limited
Hansen, Ole Henrik; Nordahl, Thomas, nordahl, Sigrid Øyen, Hansen, Line Skov & Hansen, Ole (2016)

Dagtilbud: læringsrapport 2015 : Fredericia kommune

[Report Research]. Aalborg Universitetsforlag
Solberg, Elizabeth & Wong, Sut I (2016)

Crafting one's job to take charge of role overload: When proactivity requires adaptivity across levels

Leadership Quarterly, 27(5) , s. 713-725. Doi: https://doi.org/10.1016/j.leaqua.2016.03.001 - Full text in research archive

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The present study investigates employees' job crafting behavior in the context of perceived role overload, and identifies employees' perceived ability to deal with work change (i.e., “perceived adaptivity”) and leaders' need for structure as moderators positively influencing this relationship. A two-wave panel field study of 47 leaders and 143 employees in a Norwegian manufacturing firm found that perceived role overload related negatively to employees' job crafting, as hypothesized. Employees' perceived adaptivity alone did not increase job crafting in role overload situations, as predicted. Rather, the relationship between perceived role overload and job crafting was only positive when employees' perceived adaptivity was high and their leaders' need for structure was low. Thus, employees' job crafting in role overload situations depends on the interactive fit between employees' and leaders' adaptive capabilities. Implications for the socially embedded theory of job crafting and leadership practice are discussed.
Zerfass, Ansgar & Wiesenberg, Markus (2016)

Communicating the leadership status of organisations. A cross-national study in 10 European countries

The Management Game of Communication, , s. 121-142. Doi: https://doi.org/10.1108/s2398-391420160000001007
Krebber, Felix; Biederstaedt, Christian & Zerfass, Ansgar (2016)

Online campaigning and offline lobbying: Public Affairs Strategies of Greenpeace Germany

Strategic communication in non-profit organisations: Challenges and alternative approaches, , s. 1ß3-12ß.
Zerfass, Ansgar & Winkler, Luisa (2016)

Corporate communication in SMEs. Unveiling an ignored field of practice

The Management Game of Communication, , s. 265-286. Doi: https://doi.org/10.1108/s2398-391420160000001014
Kleppe, Bård & Røyseng, Sigrid (2016)

Sexual Harassment in the Norwegian Theatre World

The Journal of Arts Management, Law, and Society, 46(5) , s. 282-296. Doi: https://doi.org/10.1080/10632921.2016.1231645

Show summary
The aim of this article is to provide insight into the phenomenon of sexual harassment in the theatre world. A survey among Norwegian actors is presented showing that sexual harassment is much more prevalent in the theatre world than in Norwegian work life in general. Further, the article aims at understanding why the prevalence is as high as it is. Based on qualitative interviews, the article points out some risk factors that shed light on the high prevalence of sexual harassment. Lastly, the risk factors are related to charismatic authority as an important power base in the theatre world.
Fieseler, Christian; Hoffmann, Christian Pieter & Meckel, Miriam (2016)

Eine Kultur der Innovation: Die Bedeutung von Innovationsnetzwerken

Business Innovation: Das St. Galler Modell, , s. 313-337. Doi: https://doi.org/10.1007/978-3-658-07167-7_18
Hansen, Ole Henrik; Nordahl, Thomas, nordahl, Sigrid Øyen, Hansen, Line Skov & Hansen, Ole (2016)

Dagtilbud: læringsrapport 2015 : Hedensted kommune

[Report Research]. Aalborg Universitetsforlag
Hansen, Ole Henrik; Nordahl, Thomas, nordahl, Sigrid Øyen, Hansen, Line Skov & Hansen, Ole (2016)

Dagtilbud - Læringsrapport 2015: Svendborg kommune

[Report Research]. Aalborg Universitetsforlag
Furseth, Peder Inge & Cuthbertson, Richard (2016)

Innovation in an Advanced Consumer Society: Value-Driven Service Innovation

Oxford University Press

Show summary
This book aims to develop innovation theory by focusing on innovation in a consumer society. In an advanced consumer society, services dominate and are provided through digital as well as physical channels by local, national and global firms. This book aims to identify the ways in which value can be increased for all stakeholders through both incremental and disruptive innovation. When interacting with leading businesses, there is a common acceptance that we need a better understanding of how to innovate in a service economy. Today, most advanced economies are service and knowledge based, accounting for about 70 percent of GDP. OECD reports document a considerable knowledge gap related to service innovation. Specifically they state: “Innovation policy has been slow to adapt to the needs of the service sector, which accounts for growing share of output and employment in OECD economies” (OECD, 2005). It is a challenge for both societies and firms that future economic growth will increasingly be based on services rather than manufacturing and products. Failing to understand innovation issues in this context as an engine for growth is somewhat alarming. This raises the question: do we know how to innovate successfully in a consumer driven society? In our approach to this book, we develop the concept of Value Driven Service Innovation, alongside a methodology for applying this approach in practice: the Service Innovation Triangle. We develop a better understanding of innovation based on the uniqueness of services in order to develop the theory of service innovation suitable for a consumer society.
Kleppe, Bård & Røyseng, Sigrid (2016)

Sexual Harassment in the Norwegian Theatre World

The Journal of Arts Management, Law, and Society, 46(5) , s. 282-296. Doi: https://doi.org/10.1080/10632921.2016.1231645

Show summary
The aim of this article is to provide insight into the phenomenon of sexual harassment in the theatre world. A survey among Norwegian actors is presented showing that sexual harassment is much more prevalent in the theatre world than in Norwegian work life in general. Further, the article aims at understanding why the prevalence is as high as it is. Based on qualitative interviews, the article points out some risk factors that shed light on the high prevalence of sexual harassment. Lastly, the risk factors are related to charismatic authority as an important power base in the theatre world.
Sunagic, Mirha & Wong, Sut I (2016)

Ansattes frie ytringer: Ledernes rolle

Kommunikasjon og ytringsfrihet i organisasjoner, , s. 123-146.
Alm, Kristian & Rendtorff, Jacob Dahl (2016)

Whistleblowing as Employee’s Freedom of Speech. Günter Wallraff's authorship as an illustrative case

Nordicum-Mediterraneum, 11(3) Doi: https://doi.org/10.33112/nm.11.3.6
Zerfass, Ansgar; Verčič, Dejan & Wiesenberg, Markus (2016)

Managing CEO communication and positioning: A cross-national study among corporate communication leaders

Journal of Communication Management, 20(1) , s. 37-55. Doi: https://doi.org/10.1108/JCOM-11-2014-0066

Show summary
Purpose – The purpose of this paper is to examine the practices of positioning Chief Executive Officers (CEOs) and other top executives in the public sphere and approaches to manage their communication activities. Design/methodology/approach – A neo-institutional framework is used to explain the growth of CEO positioning in mediatisated societies. Research questions are derived from previous research and tested in a quantitative online survey with 512 heads of corporate communication in 21 countries across Europe and a qualitative survey with 42 communication leaders in 12 countries. Findings – The majority of companies position their CEOs and/or other top executives, but only a minority guide these activities through a sound management process. European CEOs are primarily presented based on their functional and ethical competencies. A minority of communication leaders prefer the uniform positioning of their CEOs in different markets; others argue for localised approaches. More companies in high-power distance countries have a specific communication strategy for their CEOs, compared to companies in low-power distance countries. Significant differences were also identified between listed and privately owned companies. Research limitations/implications – The study indicates the importance of CEO positioning from the perspective of corporate communication leaders. Investigating the expectations and experiences of CEOs themselves might provide additional insights. Originality/value – The paper presents the first large-scale study on CEO positioning, informs practitioners on the state of practice in Europe and identifies knowledge that can be integrated into education of business and communications students alike.
Hansen, Ole Henrik; Nordahl, Thomas, nordahl, Sigrid Øyen, Hansen, Line Skov & Hansen, Ole (2016)

Dagtilbud: læringsrapport 2015 : Billund kommune

[Report Research]. Aalborg Universitetsforlag
DeMello, Steven & Furseth, Peder Inge (2016)

Innovation and Culture in Public Services: The Case of Independent Living

Edward Elgar Publishing

Show summary
The primary goal of this book is to improve the level and success of innovation in public services by developing and applying an integrated model of public sector service innovation. As a test of that premise, and as a contribution to current public policy, we have developed and applied such a model to one case, the subject of in-home care services for independent living. We have chosen this subject and focus based upon three premises: • Public services, whether funded and/or managed by government or the private sector, are an important and growing part of all advanced societies. Populations are becoming older, technology provides new solutions, and citizens are becoming more demanding. • Independent Living for seniors and the disabled is a crucial social and economic issue for the foreseeable future in the developed world • Existing theories and tools for innovation, while competent, display “gaps” in their ability to include and integrate the range of social, strategic and tactical considerations at play in public services.
Zerfass, Ansgar & Viertmann, Christine (2016)

Multiple voices in corporations and the challenge for strategic communication

Kommunikasjon og ytringsfrihet i organisasjoner, , s. 44-63.
Hansen, Ole Henrik; Nordahl, Thomas, nordahl, Sigrid Øyen, Hansen, Line Skov & Hansen, Ole (2016)

Dagtilbud: læringsrapport 2015: Nordfyns kommune

[Report Research]. Aalborg Universitetsforlag
Hoffman, Christian; Brønn, Peggy Simcic & Fieseler, Christian (2016)

A good reputation: Protection against shareholder activism

Corporate Reputation Review, 19(1) , s. 35-46. Doi: https://doi.org/10.1057/crr.2015.27

Show summary
When shareholders become dissatisfied with a public company’s policies or actions, they may resort to activist interventions. Shareholder activism has been described as an attempt to resolve agency conflicts by directly influencing management or board decisions. Shareholder activism may be incited by a lack of focus on shareholder value, a misalignment of corporate governance, or a number of social and environmental policy issues. Over recent years, shareholder activism has become more frequent, professional, and costly to corporations. Large, visible companies are held to be most susceptible to activist interventions, potentially damaging their corporation reputation. In this study, we analyze the effect of a good corporate reputation on the susceptibility of public companies to shareholder interventions in the form of proxy fights. We consider both the frequency and success of shareholder proposals and differentiate the effect of corporate reputation by issues context. Our findings indicate that a good corporate reputation serves as a two-fold inoculation against shareholder interventions, reducing both the frequency and success of proxy fights.
Thue, Lars; Ekberg, Espen & Myrvang, Christine (2016)

Mellommannen. Joh. Johannson og kampen om dagligvaremarkedet, 1866-2016

Universitetsforlaget
Ingenhoff, Diana & Buhmann, Alexander (2016)

Advancing PR measurement and evaluation: Demonstrating the properties and assessment of variance-based structural equation models using an example study on corporate reputation

Public Relations Review, 42(3) , s. 418-431. Doi: https://doi.org/10.1016/j.pubrev.2015.11.010

Show summary
This paper aims to add to the growing discourse on methods in public relations research by showing how variance-based structural equation modeling (PLS-SEM) can be used to analyze effects between multiple intangible target constructs in PR. We introduce the properties of the method, compare it to conventional covariance-based SEM, and demonstrate how PLS-SEM can be applied to public relations evaluation using an example study on organizational reputation and its effects on trust, and stakeholder behavior (n = 1892). This paper offers a consequent methodological discussion of PLS-SEM and provides a valuable resource for public relations research aiming to apply the variance-based approach.
Humborstad, Sut I Wong & Dysvik, Anders (2016)

Organizational Tenure and Mastery-Avoidance Goals: The Moderating Role of Psychological Empowerment

International Journal of Human Resource Management, 27(12) , s. 1237-1251. Doi: https://doi.org/10.1080/09585192.2015.1061579

Show summary
Mastery-avoidance (MAv) goals are recognized to be detrimental as they arouse counterproductive work-related behaviours. In the current literature, MAv goals are assumed to be more predominant among newcomers and longer tenured employees. The alleged relationship provides important implications but yet has received scant empirical attention. In response, this study examines the proposed U-shaped curvilinear relationship between organizational tenure and MAv goal orientation. In addition, the potential moderating role of psychological empowerment on this curvilinear relationship is investigated. Based on data from 655 certified accountants, the results support the existence of the hypothesized curvilinear relationship. Also, it revealed that for employees who experience higher levels of psychological empowerment, the U-shaped relationship between organizational tenure and MAv goal orientation becomes flattened. Implications and future research are discussed.
Kost, Dominique & Hærem, Thorvald (2016)

Transactive Memory Systems [TMS] in virtual teams: The effect of integration and differentiation on performance.

Academy of Management Annual Meeting Proceedings, Doi: https://doi.org/10.5465/AMBPP.2016.241
Birkeland, Ide Katrine & Nerstad, Christina G. L. (2016)

Incivility Is (Not) the Very Essence of Love: Passion for Work and Incivility Instigation

Journal of Occupational Health Psychology, 21(1) , s. 77-90. Doi: https://doi.org/10.1037/a0039389

Show summary
This study explored the relationship between obsessive passion for work and incivility instigations, as well as the moderating role of a mastery motivational climate. A longitudinal, three-wave study was conducted among 1,263 employees from a large Norwegian workers’ union across a 10-month time span. The results show that obsessive passion for work relates positively to incivility instigations and that this relationship is stable over time. Building on the person–environment fit perspective, we find that the relationship between obsessive passion for work and incivility instigations is stronger for employees with both high levels of obsessive passion and high perceptions of a mastery climate. Our results underline the importance of considering not only the individual in his/her context, but also of considering the match between the individual’s values and the contextual values.
Lepori, Benedetto; Michael, Wise, Ingenhoff, Diana & Buhmann, Alexander (2016)

The dynamics of university units as a multi‐level process. Credibility cycles and resource dependencies

Scientometrics, 109(3) , s. 2279-2301. Doi: https://doi.org/10.1007/s11192-016-2080-5

Show summary
This paper presents an analysis of resource acquisition and profile development of institutional units within universities. We conceptualize resource acquisition as a two-level nested process, where units compete for external resources based on their credibility, but at the same time are granted faculty positions from the larger units (department) to which they belong. Our model implies that the growth of university units is constrained by the decisions of their parent department on the allocation of professorial positions, which represent the critical resource for most units’ activities. In our field of study this allocation is largely based on educational activities, and therefore, units with high scientific credibility are not necessarily able to grow, despite an increasing reliance on external funds. Our paper therefore sheds light on the implications that the dual funding system of European universities has for the development of units, while taking into account the interaction between institutional funding and third-party funding.
Zerfass, Ansgar; Verčič, Dejan & Wiesenberg, Markus (2016)

The dawn of a new golden age for media relations?: How PR professionals interact with the mass media and use new collaboration practices

Public Relations Review, 42(4) , s. 499-508. Doi: https://doi.org/10.1016/j.pubrev.2016.03.005

Show summary
The article reviews the status of media relations in Europe while it reflects the upcoming media shift from mass mediated communication to own produced and delivered content by strategic communicators. The literature review echoes the changing media landscape from the PR practitioner’s point of view: Whereas the 20th century gave birth to different kind of media relations, the highly networked and fluid ways of content re-production, dissemination and therefore the co-construction of meaning became much more important for all kinds of organizations and their public relations practitioners as well as marketeers. Referring to these new forms of mediatized content, the final section of the literature review introduces the concept of strategic mediatization as a new practice supplementing and/or replacing old media relations. Based on the theoretical ground stressed out in the literature review, an empirical study was carried out based on a quantitative survey among 2,253 communication practitioners across Europe. The survey results emphasize a strong shift from the prevalence of mass media to owned media especially in Western and Northern Europe. However, the rising importance of new content practices is considered important in all European regions alike. Nevertheless, the study identifies large gaps between the considered importance and the usage of these new media relations practices.
Giessner, Steffen Robert; Horten, K. E. & Wong, Sut I (2016)

Identity management during organizational mergers: Empirical insights and policy advices

Social Issues and Policy Review, 10(1) , s. 47-81. Doi: https://doi.org/10.1111/sipr.12018
Lutz, Christoph; Strathoff, Pepe, Tamò, Aurelia & Kehr, Flavius (2016)

Privacy through Multiple Lenses: Applying the St. Galler Privacy Interaction Framework

ex ante, 1(2) , s. 49-56. Doi: https://doi.org/10.2139/ssrn.3319831
Bogilovic, Sabina; Škerlavaj, Miha & Wong, Sut I (2016)

Idea implementation and cultural intelligence

Capitalizing on creativity at work: Fostering the implementation of creative ideas in organizations, , s. 39-50.
Wong, Sut I; Škerlavaj, Miha & Černe, Matej (2016)

Build Coalitions to Fit: Autonomy Expectations, Competence Mobilization, and Job Crafting

Human Resource Management, 56(5) , s. 785-801. Doi: https://doi.org/10.1002/hrm.21805
Hoffmann, Christian Pieter; Lutz, Christoph & Ranzini, Giulia (2016)

Privacy cynicism: A new approach to the privacy paradox

Cyberpsychology: Journal of Psychosocial Research on Cyberspace, 10(4) Doi: https://doi.org/10.5817/CP2016-4-7

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Privacy concerns among Internet users are consistently found to be high. At the same time, these concerns do not appear to generate a corresponding wave of privacy protection behavior. A number of studies have addressed the apparent divergence between users’ privacy concerns and behavior, with results varying according to context. Previous research has examined user trust, lack of risk awareness and the privacy calculus as potential solutions to the “privacy paradox”. Complementing these perspectives, we propose that some users faced with seemingly overwhelming privacy threats develop an attitude of “privacy cynicism”, leading to a resigned neglect of protection behavior. Privacy cynicism serves as a cognitive coping mechanism, allowing users to rationalize taking advantage of online services despite serious privacy concerns. We conduct an interdisciplinary literature review to define the core concept, then empirically substantiate it based on qualitative data collected among German Internet users.
Lippe, Berit von der & Ottosen, Rune (2016)

Approaches and Insights on Gendering War- and Peace Reporting

Gendering War and Peace Reporting. Some Insights - some Missing Links, , s. 9-32.
Lippe, Berit von der & Ottosen, Rune (2016)

Gendering War and Peace Reporting. Some Insights - some Missing Links

Nordicom
Bakken, Tore (2016)

Tillitens risiko

Tillit, styring, kontroll, , s. 27-46.
Kristensen, Peer Hull; Lilja, Kari, Moen, Eli & Morgan, Glenn (2016)

Nordic countries as laboratories for transnational learning

Nordic cooperation. A European region in transition, , s. 183-204. Doi: https://doi.org/10.4324/9781315755366-10
Gabrielsson, Jonas; Calabrò, Andrea & Huse, Morten (2016)

Boards and Value Creation in Family Firms: An Extended Team Production Approach

The Handbook of Board Governance, , s. 748-763. Doi: https://doi.org/10.1002/9781119245445.ch37
Valaker, Sigmund; Yanakiev, Yantsislav, Lofquist, Eric & Kost, Dominique (2016)

The Influence of Predeployment Training on Coordination in Multinational Headquarters:The Moderating Role of Organizational Obstacles to Information Sharing.

Military Psychology, Doi: https://doi.org/10.1037/mil0000123

Show summary
Coordination is critical to the success of multinational military operations and may be fostered by predeployment training. We argue that whether such training is related to a high degree of perceived coordination at the individual level is likely to depend on whether individuals experience a low degree of organizational obstacles to information sharing. We examined this using data from the North Atlantic Treaty Organization (NATO) Kosovo Force headquarters (survey: n = 131). We controlled for whether it was the participants’ first deployment, the participants’ background (military or civilian), the amount of time spent in the headquarters by participants, whether differences pertaining to culture and opinions were valued by the organization, the quality of supervisor/subordinate relationships, and the degree of national cultural obstacles to information sharing. The results showed no significant direct effects on coordination from 3 different training configurations: national training, multinational training, and a combination of national and multinational training. However, we found a negative direct effect from organizational obstacles to information sharing on coordination, and support for organizational obstacles to information sharing as negatively moderating the multinational predeployment training and coordination relationship. Qualitative interviews (n = 14) indicated that informal information sharing, and the problems exchanging information from tactical to operational levels could hinder coordination. Interventions to foster coordination could benefit from a focus on multinational training and lowering organizational obstacles to information sharing. Our findings contribute to more precisely pinpointing the types of training that are useful in multinational operations, as well as the factors upon which training transfer is contingent. (PsycINFO Database Record (c) 2016 APA, all rights reserved)
Lekhal, Ratib; Zachrisson, Henrik Daae, Solheim, Elisabet, Moser, Thomas & Drugli, May Britt (2016)

Det ved vi om: Betydningen af kvalitet i dagtilbud

Dafolo
Lekhal, Ratib; Zachrisson, Henrik Daae, Solheim, Elisabet, Moser, Thomas & Drugli, May Britt (2016)

Barnehagen: Betydningen av kvalitet i barnehagen

Gyldendal Akademisk
Myrvang, Christine (2016)

«Kunsten å måle hva det koster å leve»

[Popular Science Article]. Dagbladet,
Paoli, Donatella De; Røyseng, Sigrid & Wennes, Grete (2016)

Hva kan ledere lære av teateret?

[Popular Science Article]. BI Business Review,
Kamsvåg, Ratna Elisabet (2016)

Spalteinnlegg: Debattlederen som politisk aktør

[Professional Article]. Aftenposten (morgenutg. : trykt utg.),
Kamsvåg, Ratna Elisabet (2016)

Spalteinnlegg: Taperen kan vinne

[Professional Article]. Aftenposten (morgenutg. : trykt utg.),
Lutz, Christoph (2016)

A Match made in Heaven?

[Popular Science Article]. BI Business Review,
Bucher, Eliane & Fieseler, Christian (2016)

The Flow of Digital Labor

New Media & Society, 19(11) , s. 1868-1886. Doi: https://doi.org/10.1177/1461444816644566 - Full text in research archive

Show summary
Digital microwork is a type of labor that many—typically poorly paid—workers engage in. In our research, we focus on an experience-based model of digital labor and the nonmonetary benefits derived from such activities. Based on a survey of 701 workers at Amazon Mechanical Turk, we demonstrate that experiences during digital labor sequences generate flow-like states of immersion. We show that reaching flow-like states while performing microwork depends on certain work characteristics, such as the particular worker’s degree of autonomy, the extent to which a worker’s skills are utilized, and the apparent significance of and feedback derived from the task. The results both highlight the importance of flow-like immersion in explaining why individuals engage in digital labor projects and point to avenues that can lead to the design of better digital work experiences.
Lutz, Christoph (2016)

Four Roles European PR professionals play

[Popular Science Article]. BI Business Review,
Myrvang, Christine (2016)

«Apenes konge er den moderne mannen»

[Popular Science Article]. Dagbladet,
Myrvang, Christine (2016)

«Apenes konge er den moderne mannen»

[Popular Science Article]. Dagbladet,
Kamsvåg, Ratna Elisabet (2016)

Spalteinnlegg: Trumps store fordel

[Professional Article]. Aftenposten (morgenutg. : trykt utg.),
Kamsvåg, Ratna Elisabet (2016)

Spalteinnlegg: Trumps store fordel

[Professional Article]. Aftenposten (morgenutg. : trykt utg.),
Brown, Richard Mark (2015)

Learning Lab Pilot Programme 2014-2015: Work Package 1 (Mark Brown and Siân Griffith) - Report of Steering Group on the Audio Slides Project

[Report Research]. Handelshøyskolen BI
Lekhal, Ratib (2015)

What is the Best Way to Assess Quality in Childcare to Understand Its Influence on Children?

Journal of International Scientific Publications: Educational Alternatives, 13, s. 677-683.
Catellani, Andrea; Zerfass, Ansgar & Tench, Ralph (2015)

Communication Ethics in a Connected World

Peter Lang Publishing Group
Bang, Tor & Solvoll, Mona K (2015)

Commodifying and Politicising Insight. A Case of Mediated Debate of Revolving Doors in Norway.

Communication Ethics in a Connected World, , s. 199-212.
Brown, Richard Mark (2015)

Learning Lab Pilot Programme 2014-2015: Work Package 1 (Mark Brown and Siân Griffith) - Report of Steering Group on the Audio Slides Project

[Report Research]. Handelshøyskolen BI
Grenness, Tor (2015)

Culture matters: space and leadership in a cross-cultural perspective

Leadership in spaces and places, , s. 199-217. Doi: https://doi.org/10.4337/9781783477920.00021
Solvoll, Mona K & Bang, Tor (2015)

Tre typer åpenhet

Communication for Leaders, (1) , s. 16-17.
Solvoll, Mona K & Bang, Tor (2015)

Tre typer åpenhet i PR-bransjen

[Popular Science Article]. Magma forskning og viten, (6) , s. 14-15.
Gran, Anne-Britt; Torp, Øyvind & Theie, Marcus Gjems (2015)

Kreativ næring i Norge 2008-2014

[Report Research]. Handelshøyskolen BI
Brown, Richard Mark (2015)

Managing nature-business as usual: Resource extraction companies and their representations of natural landscapes

Sustainability, 7(12) , s. 15900-15922. Doi: https://doi.org/10.3390/su71215791

Show summary
In moving society towards more sustainable forms of consumption and production, social learning must play an important role. Making the assumption that it occurs as a consequence of changes in understanding, this article presents a methodology for mapping meanings in sustainability communication texts. The methodology uses techniques from corpus linguistics and framing theory. Two large databases of text were constructed by copying material down from the websites of two different groups of social actors: (i) environmental NGOs and (ii) British green business, and saving it as .txt files. The findings on individual words show that the NGOs and business use them very differently. Focusing on words expressing concern for the natural environment, it is proposed that the two actors also conceptualize their concern differently. Green business‘s cognitive system of concern has two well-developed frames; good intentions and risk management. However, three frames—concern for the natural environment, perception of the damage, and responsibility, are light on detail. In contrast, within the NGOs‘ system of concern, the frames of concern for the natural environment, perception of the damage and responsibility, contain words making detailed representations.
Alm, Kristian (2015)

Chains of trust or control? A stakeholder dilemma

Journal of Business Ethics Education, 12, s. 53-76. Doi: https://doi.org/10.5840/jbee2015124
Røyseng, Sigrid (2015)

Sosiologiske studier av kunst

Kultursosiologisk forskning, , s. 97-107.
Grenness, Tor (2015)

National culture and economic performance: a cross-cultural study on culture's impact on econimic performance across the 27 member countries of the european union

Journal of International Doctoral Research, 4(1) , s. 69-97. Doi: https://doi.org/10.5465/ambpp.2013.13672abstract
Bang, Tor (2015)

PR som fikk oss til å spise poteter

[Popular Science Article]. Communication for Leaders, 1, s. 18-19.
Guttormsen, David (2015)

Looking Forward by Looking Back: a Self/Other Perspective on Intercultural Expatriate Research

Routledge Companion to Cross-Cultural Management, , s. 344-354. Doi: https://doi.org/10.4324/9780203798706.ch36
Brønn, Peggy Simcic; Bonvik, Øystein & Bang, Tor (2015)

Innforing i PR

[Textbook]. Fagbokforlaget
Zerfass, Ansgar & Pleil, Thomas (2015)

Handbuch Online-PR. Strategische Kommunikation in Internet und Social Web, 2. überarbeitete und erweiterte Auflage [Handbook online public relations. Strategic communication on the internet and social web. 2nd, revised and enlarged edition]

UVK Verlagsgesellschaft
Fieseler, Christian & Ranzini, Giulia (2015)

The networked communications manager : A typology of managerial social media impression management tactics

Corporate Communications. An International Journal, 20(4) , s. 500-517. Doi: https://doi.org/10.1108/CCIJ-02-2015-0009

Show summary
Purpose: The rise of social media has caused a shift in organizational practices, giving rise, in some cases, to genuinely "mediatized" organizations. With the present paper, we aim to explore how communications managers employ social media to influence their professional impressions. Design: Analyzing a sample of 679 European communications professionals, we explore with factor and cluster analysis these emerging impression management tactics as well as how managers promote, involve, assist and reproach using social media. Findings: We distinguish four patterns of online impression management: Self Promotion, Assistance Seeking, Peer Support and Authority. Because different professional duties may require different approaches to impression management, we furthermore cluster for managerial roles, showing that in the shaping of formal or informal online roles, communication professionals convey different impressions depending on their degree of online confidence and strategic purpose for using social media. Originality: This contribution enriches the existing literature first by shedding light on impression management tactics used for social media within a professional context, concurrently exploring the effect of variables such as the extent and purpose of social media activity, the privacy concerns of managers and their roles within the organization. Second, it proposes a typology of social media impression management tailored to the reality of managers, with the aim of presenting a specific tool for understanding managerial self-communication through social media, classifying and predicting professional behaviors.
Iannotta, Michela; Gatti, Mauro & Huse, Morten (2015)

Institutional complementaries and gender diversity on boards: A configuration approach

Corporate governance. An International Review, 24 (4) , s. 406-427. Doi: https://doi.org/10.1111/corg.12140
Kiesenbauer, Juliane & Zerfass, Ansgar (2015)

Today’s and tomorrow’s challenges in public relations: Comparing the views of chief communication officers and next generation leaders

Public Relations Review, 41(4) , s. 422-434. Doi: https://doi.org/10.1016/j.pubrev.2015.05.013

Show summary
Most public relations research is focused on communication processes and the instruments, strategies and objectives in use. Less is known about the men and women who are and will be responsible for managing strategic communication in organizations today and tomorrow. Their understanding of strategic communication is crucial for the perception of the profession by different stakeholders and substantially influences the economic success and social acceptance of companies. This study takes a close look at leaders shaping the professional field now and in the future. Qualitative interviews with 20 chief communication officers and 20 future leaders (Generation Y) in the same companies were conducted. Comparing the views, experiences and expectations of the two age groups helps to identify cognitive patterns, routes of development in practice as well as new areas for research.
Huse, Morten (2015)

Kvinner i styrer: Verden ser til Norge

Kjønn og næringsliv i Norge, , s. 153-174.
Jørgensen, Poul Erik Flyvholm & Isaksson, Maria (2015)

The compassionate organisation: Contesting the rhetoric of goodwill in public sector value statements

International Journal of Public Sector Management, 28(1) , s. 72-83. Doi: https://doi.org/10.1108/IJPSM-09-2013-0132

Show summary
Purpose – This paper tests whether organisations in the public domain have embraced a corporate type of discourse, mirroring the private sector’s preferred orientation towards expertise, or whether they maintain their traditional discourse of goodwill towards the publics they serve. At a critical time for the public sector with inadequate funding and dominance of New Public Management approaches, will it be more motivated to portray itself as expert and efficient rather than altruistic? Design/methodology/approach – The paper applies a rhetorical framework to provide a detailed analysis of organisational value statements posted on the websites of public and private organisations. The research considers the value priorities of fifty organisations in the UK and Scandinavia in order to gauge the extent of convergence between the two sectors’ preferred discourses. Findings – The research shows that the public sector sticks to its guns in maintaining a web-transmitted values discourse which forefronts goodwill towards its clients. It also shows that the public and private sectors take different approaches to goodwill. Originality/value – Strategists and communication specialists are encouraged to contemplate the extent to which their organisation´s projected Web image equate their desired image to avoid alienating important public audiences and reinforce levels of trust. The current framework brings attention to the complex nature of goodwill and may be employed to better balance a discourse of organisational expertise against a discourse of goodwill in planning authentic value statements.
Vidaver-Cohen, Deborah & Brønn, Peggy Simcic (2015)

Reputation, Responsibility, and Stakeholder Support in Scandinavian Firms: A Comparative Analysis

Journal of Business Ethics, 127(1) , s. 49-64. Doi: https://doi.org/10.1007/s10551-013-1673-7
Zerfass, Ansgar & Sherzada, Muschda (2015)

Corporate communications from the CEO’s perspective: How top executives conceptualize and value strategic communication

Corporate Communications. An International Journal, 20(3) , s. 291-309. Doi: https://doi.org/10.1108/CCIJ-04-2014-0020
Kiesenbauer, Juliane; Burkert, Augustine & Zerfass, Ansgar (2015)

Mentoring in Public Relations: An International Study on Mentoring Programmes of Professional Associations

Communication Ethics in a Connected World, , s. 367-390.
Seierstad, Cathrine; Warner-Søderholm, Gillian, Mariateresa, Torchia & Huse, Morten (2015)

Increasing the number of women on boards: The role of actors and processes

Journal of Business Ethics, Doi: https://doi.org/10.1007/s10551-015-2715-0
Brønn, Carl & Brønn, Peggy Simcic (2015)

A Systems Approach to Understanding how Reputation Contributes to Competitive Advantage

Corporate Reputation Review, 18, s. 69-86. Doi: https://doi.org/10.1057/crr.2015.5
Zattoni, Alessandro; Gnan, Luca & Huse, Morten (2015)

Does family involvement influence firm performance? Exploring the mediating effect of board processes and tasks

Journal of Management, 41(4) , s. 1214-1243. Doi: https://doi.org/10.1177/0149206312463936
Cuthbertson, Richard; Furseth, Peder Inge & Ezell, Stephen (2015)

Innovating in a Service-Driven Economy: Insights, Application and Practice.

Palgrave Macmillan

Show summary
The global digital revolution has changed consumer society, service expectations and funding models forever. New companies, such as Amazon, have risen quickly to dominate sectors, processes and markets. There is a digitally enabled global consumer society emerging where new services dominate ubiquitous and quickly copied products through new channels. It is an Amazon economy. Consumers now inform one another, bypassing traditional marketing channels; companies integrate vertically and horizontally, breaking down old structures; new ventures push out traditional players; long-term value replaces short-term profit, and so value driven service innovation becomes the new driver of economic growth and social change. Innovating in a Service-Driven Economy explores these changes from the perspectives of leading thinkers and practitioners in the field of innovation today including David Teece, Erik Kiaer, Henry Chesbrough, Jon H. Pittman, Jose Avalos, and Steven Vargo
Birkeland, Ide Katrine & Buch, Robert (2015)

The dualistic model of passion for work: Discriminate and predictive validity with work engagement and workaholism

Motivation and Emotion, 39(3) , s. 392-408. Doi: https://doi.org/10.1007/s11031-014-9462-x

Show summary
The purpose of this paper was to investigate the discriminant and predictive validity of the dualistic model of passion for work. Harmonious and obsessive passion was compared to work engagement and workaholism in two studies. Study 1 was cross-sectional and supported convergent and discriminant validity of the dualistic model using exploratory structural equation modeling and con- firmatory factor analysis. Study 2 was cross-lagged and applied confirmatory factor analyses, as well as hierarchi- cal linear modeling to test discriminant, convergent, and predictive validity of harmonious and obsessive passion for work. Predictive validity was supported for obsessive and harmonious passion with respect to wellbeing, but not with respect to performance. When controlling for work engagement and workaholism, harmonious passion was negatively related to burnout and positively related to life satisfaction. In contrast, obsessive passion related posi- tively to burnout and negatively to life satisfaction. Only workaholism predicted variance in supervisor rated orga- nizational citizenship behaviors (negatively related), and none of the included variables were associated with supervisor rated in-role performance.
Verčič, Dejan; Zerfass, Ansgar & Wiesenberg, Markus (2015)

Global public relations and communication management: A European perspective

Public Relations Review, 41(5) , s. 785-793. Doi: https://doi.org/10.1016/j.pubrev.2015.06.017
Lippe, Berit von der & Tønnesson, Johan (2015)

Retorikken i kampen om kvinnestemmeretten - aktuell i kampen om fleksibiliteten?

Retorik och lärande. Kunskap - bildning - ansvar, , s. 247-263.
Giessner, Steffen R.; Quaquebeke, Niels Van, Gils, Suzanne van, Knippenberg, Daan van & Kollee, Janine (2015)

In the moral eye of the beholder: The interactive effects of leader and follower moral identity on ethical leadership and leader-member exchange

Frontiers in Psychology, 6, s. 1126-1126. Doi: https://doi.org/10.3389/fpsyg.2015.01126
Lippe, Berit von der & Tønnesson, Johan (2015)

Retorikken i kampen om kvinnestemmeretten - aktuell i kampen om fleksibiliteten?

Retorik och lärande. Kunskap - bildning - ansvar, , s. 247-263.
Moreno, Angeles; Navarro, Cristina, Tench, Ralph & Zerfass, Ansgar (2015)

Does social media usage matter? An analysis of online practices and digital media perceptions of communication practitioners in Europe.

Public Relations Review, 41(2) , s. 242-253. Doi: https://doi.org/10.1016/j.pubrev.2014.12.006

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A key aspect for understanding and explaining online communication is the micro level of communication practitioners’ social media usage and their general attitudes towards digital platforms. This paper investigates how public relations practitioner's personal and professional use of social media is related to their perceptions of social media. A quantitative methodology was applied to perform this research. A population of 2710 professionals from 43 European countries working on different hierarchical levels both in communication departments and agencies across Europe were surveyed as part of a larger transnational online survey. Results show that practitioners with a high level of usage of social media give more importance to social media channels, influence of social media on internal and external stakeholders and relevance of key gatekeepers and stakeholders along with a better self-estimation of competences. Issues about diverse levels of overestimation of social media use, application and importance in the professional arena are also debated.
Gils, Suzanne van; Quaquebeke, Niels Van, Knippenberg, Daan van, Dijke, Marius van & Cremer, David De (2015)

Ethical leadership and follower organizational deviance: The moderating role of follower moral attentiveness

Leadership Quarterly, 26(2) , s. 190-203. Doi: https://doi.org/10.1016/j.leaqua.2014.08.005
Gnan, Luca; Montemerlo, Daniela & Huse, Morten (2015)

Governance Systems in Family SMEs: The Substitution Effects between Family Councils and Corporate Governance Mechanisms

Journal of Small Business Management, 53(2) , s. 355-381. Doi: https://doi.org/10.1111/jsbm.12070
Righetti, Francesca; Luchies, Laura, Gils, Suzanne van, Slotter, Erica, Witcher, Betty & Kumashiro, Madoka (2015)

The Prosocial Versus Proself Power Holder

Personality and Social Psychology Bulletin, 41(6) Doi: https://doi.org/10.1177/0146167215579054
Jevnaker, Birgit Helene; Tellefsen, Brynjulf & Lüders, Marika (2015)

Front-end service innovation: learning from a design-assisted experimentation

European Journal of Innovation Management, 18(1) , s. 19-43. Doi: https://doi.org/10.1108/EJIM-09-2013-0089

Show summary
Purpose – The purpose of this paper is to examine how the development and experimentation with a designer-assisted and collaborative concept-creating approach can provide new insights into the emergent field of service innovations. Design/methodology/approach – The paper were independent researcher with no commercial interests in the method investigated. The paper adopted qualitative methodology informed by 12 innovation workshop series among three Norwegian service companies, followed up by formative validation of the three years constructional and experimental period. Findings – The workshops introduced tangible tools and produced large numbers of innovation ideas, some of which were exploited. Participants internalized partially service design-terms and tools. The experimentation contributed to a common language among participants. Weaknesses included not explicitly addressing managerial learning and organization-internal issues. Research limitations/implications – New innovation interventions in the often fuzzy front-end should be validated to accumulate insights and allow changes. Practical implications – The paper offer a managerial framework for improving innovation experimentation among corporate employees and specialists. This will help companies understand service design impact on innovation by delineating key managerial components and limitations from broad business perspective. Social implications – Relationships influenced the construction and conduct of the innovation experiments, and consequently who were influenced by the experiment in the companies. To evaluate whom to include in the workshops and whom to represent by proxy innovation networks should be analyzed. Originality/value – This study reports one of very few appraisals of design-assisted service innovation interventions through process observations and follow-up field interviews, including interviews after the finalizing of field experiments. The paper offer frameworks and critical issues for fuzzy-end innovation practice and research.
Iversen, Jon Marius Vaag & Bonesrønning, Hans (2015)

Conditional gender peer effects?

Journal of Behavioral and Experimental Economics, 55, s. 19-28. Doi: https://doi.org/10.1016/j.socec.2015.01.003

Show summary
The current empirical literature on peer group effects in schools highlights that credible causal peer effects cannot be estimated unless parental sorting is taken into account. Motivated by a small theoretical literature that discusses resource allocations within schools, the present paper highlights that causal peer effects might be conditional on the learning environment in which they occur. By exploiting a rapid change in the level of special education in the Norwegian elementary school in the period 2007–2009, we present indicative empirical evidence that gender peer effects in the Norwegian elementary school are conditional on the level of special education provided.
Fieseler, Christian; Lutz, Christoph & Meckel, Miriam (2015)

An inquiry into the transformation of the PR roles’ concept

Corporate Communications. An International Journal, 20(1) , s. 76-89. Doi: https://doi.org/10.1108/CCIJ-02-2014-0013
Kamsvåg, Ratna Elisabet (2015)

Spalteinnlegg: Tunga rett i munnen, Høie!

[Professional Article]. Aftenposten (morgenutg. : trykt utg.),
Kamsvåg, Ratna Elisabet (2015)

Spalteinnlegg: Regjeringens retoriske situasjon

[Professional Article]. Aftenposten (morgenutg. : trykt utg.),
Haran, Francis Arthur (2015)

Leaders and Followers: European Pre-understanding and Prejudice in the Greek Financial Crisis

Journal of Intercultural Communication, (37)
Haran, Francis Arthur (2015)

Leaders and Followers: European Pre-understanding and Prejudice in the Greek Financial Crisis

Journal of Intercultural Communication, (37)
Seierstad, Cathrine; Seres, Silvija & Huse, Morten (2015)

Lessons from Norway in getting women onto corporate boards

[Popular Science Article]. The Conversation,
Seierstad, Cathrine; Seres, Silvija & Huse, Morten (2015)

Lessons from Norway in getting women onto corporate boards

[Popular Science Article]. The Conversation,
Kamsvåg, Ratna Elisabet (2015)

Spalteinnlegg: Ekspertene slipper unna

[Professional Article]. Aftenposten (morgenutg. : trykt utg.),
Kamsvåg, Ratna Elisabet (2015)

Spalteinnlegg: Ekspertene slipper unna

[Professional Article]. Aftenposten (morgenutg. : trykt utg.),
Kamsvåg, Ratna Elisabet (2015)

Spalteinnlegg: Støres store sko

[Professional Article]. Aftenposten (morgenutg. : trykt utg.),
Brown, Richard Mark (2014)

Learning Lag Pilot Programme 2014-2015: Work Package 1 - Repåort of Steering Committee on the Audio Slides Project

[Report Research]. Handelshøyskolen BI
Bech-Karlsen, Jo (2014)

12 teser om dokumentarlitteraturens litteraritet

Materialisten. Tidsskrift for forskning, fagkritikk og teoretisk debatt, (1/2) , s. 45-63.
Røyseng, Sigrid (2014)

Kulturpolitikk og lobbyisme : en case-studie av det dansepolitiske oppsvinget under Kulturløftet

Sosiologi i dag, 44(1) , s. 66-89.
Moreno, Angeles; Verhoeven, Piet, Tench, Ralph & Zerfass, Ansgar (2014)

Increasing power and taking a lead - What are practitioners really doing? Empirical evidence from European communications managers (Incrementar el poder y asumir el liderazgo - ¿Qué hacen realmente los profesionales? Evidencias empíricas sobre los gestores de comunicación en Europa)

Revista Internacional de Relaciones Públicas, 4(7) , s. 73-94.
Brown, Richard Mark (2014)

Learning Lag Pilot Programme 2014-2015: Work Package 1 - Repåort of Steering Committee on the Audio Slides Project

[Report Research]. Handelshøyskolen BI
Bech-Karlsen, Jo (2014)

12 teser om dokumentarlitteraturens litteraritet

Materialisten. Tidsskrift for forskning, fagkritikk og teoretisk debatt, (1/2) , s. 45-63.
Røyseng, Sigrid (2014)

Kulturpolitikk og lobbyisme : en case-studie av det dansepolitiske oppsvinget under Kulturløftet

Sosiologi i dag, 44(1) , s. 66-89.
Solvoll, Mona K (2014)

Lykkelig som kikker på Facebook

Communication for Leaders, (1) , s. 20-21.
Moen, Eli (2014)

Framtidig utnyttelse skogressursene: råstoff for eksport eller utviklingsdriver?

[Popular Science Article]. Norsk Skogbruk, (1) , s. 22-23.
Moreno, Angeles; Verhoeven, Piet, Tench, Ralph & Zerfass, Ansgar (2014)

Increasing power and taking a lead - What are practitioners really doing? Empirical evidence from European communications managers (Incrementar el poder y asumir el liderazgo - ¿Qué hacen realmente los profesionales? Evidencias empíricas sobre los gestores de comunicación en Europa)

Revista Internacional de Relaciones Públicas, 4(7) , s. 73-94.
Brønn, Peggy Simcic (2014)

Kommunikasjon og organisasjoner

Kommunikasjon for ledere og organisasjoner, , s. 49-70.
Bech-Karlsen, Jo (2014)

Den nye litterære bølgen. Litteraritet og transparens i norske dokumentarbøker 2006-2013

Cappelen Damm Akademisk
Gils, Suzanne van (2014)

Digital kommunikasjon, Nye former for kommunikasjon i tradisjonelle og fremvoksende arbeidsmiljøer

Kommunikasjon for ledere og organisasjoner, , s. 423-437.

Show summary
In 3rd edition! Den økende digitaliseringen av kommunikasjon har hatt betydelig innvirkning både på intern og ekstern organisasjonskommunikasjon. Denne endringen, akselerert av covidCOVID-19-pandemien, har påvirket hvordan, når og hvor ansatte utfører oppgaver, utfordret ledelseskommunikasjon og fremmet nye former for organisasjonskommunikasjon. Digitalisering muliggjør fjernsamarbeid, transformerer tradisjonelle teamstrukturer, og krever en annen fokus fra ledere. Videre har det gitt opphav til gig-arbeid, der enkeltpersoner bruker digitale verktøy for oppgaver, fremmer fleksibilitet, men reiser også bekymringer om jobbsikkerhet. Digitale nomader, høyt kvalifiserte fagpersoner som adopterer en nomadisk arbeidsstil, illustrerer en unik side ved denne digitale tidsalderen. Mens tilhengere fremhever fleksibilitet og tilgjengelighet skapt av digitalt arbeid, påpeker kritikere problemstillinger knyttet til redusert jobbsikkerhet, mangel på ansatte goder og økningen av maktforskjeller. Generelt sett krever den digitale fremtiden at kommunikasjonsfagfolk utstyres med varierte ferdigheter, med vekt på digital kompetanse, strategisk planlegging, etiske hensyn og tilpasningsevne. Påvirkningen av digitalisering strekker seg ut over organisatoriske innstillinger, og påvirker det bredere landskapet av arbeid og kommunikasjon.
Bech-Karlsen, Jo (2014)

Når subjektivitet og saklighet møtes.

Materialisten. Tidsskrift for forskning, fagkritikk og teoretisk debatt, 4:2014, s. 81-95.
Zerfass, Ansgar; Tench, Ralph, Vercic, Dejan, Verhoeven, Piet & Moreno, Angeles (2014)

European Communication Monitor 2014. Excellence in Strategic Communication – Key Issues, Leadership, Gender and Mobile Media. Results of a Survey in 42 Countries

Helios Media
Bang, Tor (2014)

Medier i samfunnet

Medieøkonomi: Konflikt og samspill, , s. 53-73.

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I kapitlet tar vi opp tre konfliktlinjer om medievirksomhet: medieeierskap, eierselskapenes økonomiske status, samt medienes innhold og tilgjengelighet i sine markeder
Gran, Anne-Britt (2014)

Digitale tider i kulturlivet? : om digitalt kulturforbruk, kulturpolitikk og kulturelle etterslep

Sosiologi i dag, 44(1) , s. 13-38.
Solvoll, Mona K & Bang, Tor (2014)

Medieøkonomiske begreper

Medieøkonomi: Konflikt og samspill, , s. 17-35.
Solvoll, Mona K & Bang, Tor (2014)

Medienes inntektskilder

Medieøkonomi: Konflikt og samspill, , s. 36-52.
Solvoll, Mona K (2014)

Mediemarkeder

Medieøkonomi: Konflikt og samspill, , s. 100-117.
Bang, Tor & Solvoll, Mona K (2014)

Medieøkonomi: Konflikt og samspill

Cappelen Damm Akademisk
Huse, Morten (2014)

Hva bestemmer styrehonorarenes størrelse?

[Popular Science Article]. Ledernytt, (1) , s. 72-74.
Gran, Anne-Britt (2014)

Status 2013. Privat kulturfinansiering

[Report Research]. Arts&Business Norway
Huse, Morten (2014)

Entreprenørskap og prosessorientert styrearbeid

[Popular Science Article]. Ledernytt, (3) , s. 88-89.
Warner-Søderholm, Gillian (2014)

Project GLOBE's place in intercultural communication theories

Theoretical Turbulence in Intercultural Communication Studies, , s. 63-80.
Humborstad, Sut I Wong (2014)

When industrial democracy and empowerment go hand-in-hand: A co-power approach

Economic and Industrial Democracy: an international journal, 35(3) , s. 391-411. Doi: https://doi.org/10.1177/0143831X13484605
Brønn, Peggy Simcic (2014)

How Others See Us: Leaders’ Perceptions of Communication and Communication Managers

Journal of Communication Management, 18(1) , s. 58-79. Doi: https://doi.org/10.1108/JCOM-03-2013-0028
Røyseng, Sigrid; Habbestad, Ida & Pettersen, Anette Therese (2014)

Begreper om barn og kunst

[Report Research]. Fagbokforlaget
Holtzhausen, Derina R. & Zerfass, Ansgar (2014)

The Routledge handbook of strategic communication

Routledge
Moen, Eli (2014)

Norwegian Air Shuttle - en aktør fra et høykostland i en lavkostbransje

Magma forskning og viten, 17(4) , s. 39-46.
Zerfass, Ansgar & Piwinger, Manfred (2014)

Handbuch Unternehmenskommunikation (Handbook of Corporate Communications)

[Encyclopedia]. Springer Gabler
Zerfass, Ansgar & Piwinger, Manfred (2014)

Handbuch Unternehmenskommunikation (Handbook of Corporate Communications)

[Encyclopedia]. Springer Gabler
Brønn, Peggy Simcic & Arnulf, Jan Ketil (2014)

Kommunikasjon for ledere og organisasjoner

Fagbokforlaget
Huse, Morten (2014)

The Norwegian gender balance law - A benchmark?

Gender quotas for company boards, , s. 173-187. Doi: https://doi.org/10.4337/9781782547945.00008
Holtzhausen, Derina R. & Zerfass, Ansgar (2014)

Routledge Handbook of Strategic Communication

Routledge
Warner-Søderholm, Gillian & Kriger, Mark P. (2014)

The Art of Dealing with Religious and Cultural Diversity in the Classroom

International Journal of Business and Management (IJBM), 9(10) , s. 149-160. Doi: https://doi.org/10.5539/ijbm.v9n10p149

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Religion is an intrinsic element of our cultural mind-sets that implicitly impacts how we communicate, not only at work but also in the classroom. Indeed, there is a general consensus in the management literature that religious dimensions within a wide range of work and learning contexts are important variables which impact our communication and leadership. This article fills a gap in this literature by exploring how different religious and cultural based norms may specifically impact the student-teacher (and also student-student) interaction in a higher education empirical setting. A brief discussion of fundamental values within five world religions is first offered in order to explore how these values may manifest themselves in differing cultural contexts. The article then reflects upon real classroom experiences in a business school setting. Based on these classroom cases, a five-point plan is provided to offer practical guidelines which can be applied by teachers to make the most of religiously and culturally diverse learning environments. By knowing yourself, acting with authenticity and actively seeking out interaction with different others we can practise what we preach and develop personal mindfulness as learning facilitators – this is the art of dealing with religiously and culturally diverse classrooms.
Kopperud, Karoline; Martinsen, Øyvind L. & Humborstad, Sut I Wong (2014)

Engaging leaders in the eyes of the beholder: On the relationship between transformational leadership, work engagement, service climate, and self-other agreement

The Journal of leadership studies, 21(1) , s. 29-42. Doi: https://doi.org/10.1177/1548051813475666
Hoffmann, Christian Pieter; Lutz, Christoph & Meckel, Miriam (2014)

Digital Natives or Digital Immigrants? The Impact of User Characteristics on Online Trust

Journal of Management Information Systems, 31(3) , s. 138-171. Doi: https://doi.org/10.1080/07421222.2014.995538
Lutz, Christoph; Hoffmann, Christian Pieter & Meckel, Miriam (2014)

Beyond just politics: A systematic literature review of online participation

First Monday, 19(7) Doi: https://doi.org/10.5210/fm.v19i7.5260
Zerfass, Ansgar; Röttger, Ulrike & Stahl, Janne (2014)

Leadership in Communication Management: Enduring and Emerging Challenges in Germany, Austria and Switzerland

Public Relations Leaders as Sensemakers: A global study of leadership in public relations and communication management, , s. 186-200.
Zerfass, Ansgar; Linke, Anne & Röttger, Ulrike (2014)

Key Issues in the Field: The Context for Leadership

Public Relations Leaders as Sensemakers: A global study of leadership in public relations and communication management, , s. 63-79.
Warner-Søderholm, Gillian; Bertsch, Andy & Abdullah, ABM (2014)

Doing Business in Norway: An International Perspective

Asian Journal of Research in Business Economics and Management, 4(11) , s. 32-45. Doi: https://doi.org/10.5958/2249-7307.2014.00971.2 - Full text in research archive

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With the recent economic crisis, in having a petroleum-based economy, Norway has withstood the fluctuation in the international business sector. Indeed, the Norwegian economy is prosperous despite the global recession. There is a positive outlook in the Norwegian market and there are no major deterrents for emerging business leaders. Nevertheless, the high taxation and high cost of living along with the eventual depletion of oil deposits may impact long term investment opportunities in Norway. Fortunately, in anticipation of oil and gas production decline, Norway has been preparing for a sustainable future by creating a petroleum fund with global investment portfolios. So, with a stable, well educated workforce, good labor relations, well developed infrastructure and technology along with low corruption statistics and a high standard of living, Norway emerges as a solid market and global investment opportunity.
Zerfass, Ansgar; Schwalbach, Joachim, Bentele, Günter & Sherzada, Muschda (2014)

Corporate Communications from the Top and from the Center: Comparing Experiences and Expectations of CEOs and Communicators

International Journal of Strategic Communication, 8(2) , s. 61-78. Doi: https://doi.org/10.1080/1553118X.2013.879146

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Common viewpoints as well as divergences between top executives and communication professionals influence the institutionalization of strategic communication. However, there is little empirical evidence on the accordance between both groups. Most research explores either communication professionals or chief communication officers (CCOs). Very few studies have combined both perspectives. This article identifies the research gap, explores insights from previous research, and contributes to the body of knowledge in strategic communication with an original study that is based on two surveys with replies from 602 CEOs and executive board members as well as 1,251 communication managers from companies in the largest European country, Germany. While top executives rate the information and motivation of employees as the most important objective of corporate communication, communication professionals focus on the creation of a positive image. Respondents from both groups also state different opinions about dealing with the demand for transparency. Both top executives and communicators give most support to a role model that describes communication professionals as a facilitator between an organization and its publics. Nevertheless the overall conclusion is that perspectives diverge quite often and attention should be directed towards a better alignment between top management and those leading the strategic communication function.
Holtzhausen, Derina R. & Zerfass, Ansgar (2014)

Strategic Communication: Opportunities and Challenges of the Research Area

Routledge Handbook of Strategic Communication, , s. 3-17.
Zerfass, Ansgar & Schramm, Dana Melanie (2014)

Social Media Newsrooms in Public Relations. A conceptual framework and corporate practices in three countries

Public Relations Review, 40(1) , s. 79-91. Doi: https://doi.org/10.1016/j.pubrev.2013.12.003

Show summary
The rise of social media in organizational settings has opened up new horizons for strategic communication. However, there are also drawbacks. Arguably the most important one is increased complexity. Many communication departments use a multitude of platforms ranging from corporate websites, campaign microsites and blogs to services like Facebook, Twitter, and the like to communicate with stakeholders. Social Media Newsrooms (SMNRs) have been introduced as instruments to reduce this complexity. The basic idea is straightforward: SMNRs aggregate social media content provided by the organization and/or thematic content about the organization and its key issues from several platforms in one place. Although SMNRs have been used in public relations practice around the world since the concept was first introduced in 2007, empirical evidence is still missing. This paper closes the research gap by a) introducing SMNRs from a conceptual perspective based on a literature review, b) exploring opportunities and challenges for strategic communication, c) researching empirical manifestations and modes of usage by corporations in three major international markets (United States, United Kingdom, Germany) based on a comprehensive content analysis of the 600 largest companies and 2,045 2 affiliated brands and subsidiaries, and d) explaining implications for the practice of public relations.
Lutz, Christoph; Ranzini, Giulia & Meckel, Miriam (2014)

Stress 2.0: Social Media Overload Among Swiss Teenagers

Emerald Group Publishing Limited

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Purpose Technostress and information overload are serious challenges of the information age. An alarming number of people exhibit dangerously intensive media consumption, while Internet and mobile phone addictions are a widespread phenomenon. At the same time, new media overexposure among young people is understudied, even more so when social network sites are concerned. Methodology/approach This study explores how feelings of overexposure and stress relate to the self-expressive needs of teenagers. It presents and discusses the results of a large-scale survey conducted during an exhibition on media overload in Switzerland. A total of 6,989 adolescents provided answers on their media overload and stress. Descriptive statistics and logistic regression were used to quantify the influence of demographic characteristics on social network site related stress. Findings While only a minority of 13 percent of respondents feels stressed by social network sites, more than one third has the feeling of spending too much time on such platforms. Age, gender, and language background (French vs. German speaking) shape the overload propensity, with older, male and French-speaking teenagers most at risk for social network site stress. Social implications The study proposes that social divides exist in teenagers’ ability to cope with a specific affordance of social network sites, namely their constant status updates and potential of overexposure. Furthermore, it reflects upon the relation between identity performance and stress. Originality of chapter The chapter is one of the first to investigate social network site overload with a broad sample approach, quantifying antecedents of the phenomenon.
Feuls, Miriam; Fieseler, Christian & Suphan, Anne (2014)

A social net? Internet and social media use during unemployment

Work, Employment and Society, 28(4) , s. 551-570. Doi: https://doi.org/10.1177/0950017013519846 - Full text in research archive

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Many people who are unemployed tend to experience forms of psychological and social losses, including a weakened time structure, diminished social contacts, an absence of collective purpose, falling status, and inactivity. This article focuses on the experience of diminished social contacts and addresses whether social media help the unemployed maintain their relationships. Based on qualitative interviews with unemployed individuals, the article identifies various types of social support networks and their impact on individual experiences of inclusion and exclusion. Although the unemployed use social media to cultivate their social support networks, the opportunity to establish new contacts, both private and professional, is underutilized. Thus, social network differentiation between the unemployed and employed persists online in social media.
Røyseng, Sigrid & Varkøy, Øivind (2014)

What is music good for? A dialogue on technical and ritual rationality

Action, Criticism, and Theory for Music Education (ACT), 13(1) , s. 101-125.
Røyseng, Sigrid & Leirvåg, Siren (2014)

I spenningsfeltet mellom Tro og Viten

Scenekunsten og de unge, , s. 290-295.
Vordeckers, Wim; Gils, Anita van, Gabrielsson, Jonas, Politis, Diamanto & Huse, Morten (2014)

Board structures and board behavior: A cross-country comparison of privately held SMEs in Belgium The Netherlands and Norway

International Journal of Business Governance and Ethics, 9(2) , s. 197-219. Doi: https://doi.org/10.1504/IJBGE.2014.063279
Bang, Tor; Barland, Jens, Krumsvik, Arne H., Roppen, Johann & Solvoll, Mona K (2014)

Brukerinvolvering: fra passive mottakere til aktive produsenter

Medieøkonomi: Konflikt og samspill, , s. 156-172.
Reiche, B. Sebastian; Cardona, Pablo, Lee, Yih-Teen, Canela, Miguel Ángel, Akinnukawe, Esther, Briscoe, Jon P., Bullara, César, Caparas, Maria Victoria, Caprar, Dan V., Charlemagne, Dallied, Grenness, Tor, He, Wei, Jamro, Konrad, Kainzbauer, Astrid, Koester, Kathrin, Lazo, Alma, Moreno, Alejandro, Morley, Michael J., Myloni, Vivian, Nadeem, Sadia, Aguirre, Marisa Nieto, Svishchev, Alexey, Taylor, Scott N. & Wilkinson, Helen (2014)

Why do managers engage in trustworthy behavior? A multilevel cross-cultural study in 18 countries

Personnel Psychology, 67(1) , s. 61-98. Doi: https://doi.org/10.1111/peps.12038
Fieseler, Christian; Meckel, Miriam & Müller, Severina (2014)

With a little help of my peers. The supportive role of online contacts for the unemployed

Computers in Human Behavior, 41, s. 164-176. Doi: https://doi.org/10.1016/j.chb.2014.09.017 - Full text in research archive

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Unemployment is an unfortunate reality, whose overcoming often depends on social support, among other factors. Online social media, such as social network sites and communities, may offer an additional source of such support for unemployed people. This paper posits that online social support plays an important role in unemployed people’s ability to cope with unemployment and search for new employment. The paper develops and tests a structural equation model of the influence of online-mediated, enabling and caring social support on job search self-efficacy, which may foster the job search behaviour of unemployed persons. In addition, we control for gender, age, user experience, and attitude towards the Internet. Based on 1,322 telephone interviews with unemployed individuals in Germany, we find that online social support drives job search behaviour. Our results show that social support derived from new information and communication technology counteracts the adverse effect of being unemployed to a certain degree. Enabling support and caring support experienced through social media both lead to higher job search self-efficacy, which, in turn, fosters job search behaviour. Furthermore, our model shows that these relationships differ by gender, age, user experience, and attitude towards the Internet.
Molde, Audun (2014)

Hva er en coverversjon i dag?

[Popular Science Article]. Ballade,
Molde, Audun (2014)

Hva er en coverversjon i dag?

[Popular Science Article]. Ballade,
Kamsvåg, Ratna Elisabet (2014)

Spalteinnlegg: Nyanser av naken

[Professional Article]. Aftenposten (morgenutg. : trykt utg.),
Solvoll, Mona K (2014)

Lykkelig som kikker på Facebook

[Popular Science Article]. BI Business Review,
Feuls, Miriam; Fieseler, Christian, Meckel, Miriam & Suphan, Anne (2014)

Being Unemployed in the Age of Social Media

New Media & Society, 18(6) , s. 944-965. Doi: https://doi.org/10.1177/1461444814552637 - Full text in research archive

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This article reports the results of a stratified sample survey of 2414 unemployed individuals in Germany regarding Internet usage, accompanied by a small sample of qualitative interviews and time-use diaries. The Internet serves as a structuring device for individuals during unemployment and helps such individuals maintain social contacts; it fills time with activities for the unemployed that are meaningful from a normative perspective and are perceived subjectively as a good use of time. The Internet enables degrees of interaction that would otherwise not be possible because of financial difficulties. The research suggests that expanded interaction on the Internet for the unemployed would likely be beneficial.
Fieseler, Christian; Meckel, Miriam & Ranzini, Giulia (2014)

Professional Personae - How Organizational Identification Shapes Online Identity in the Workplace

Journal of Computer-Mediated Communication, 20(2) , s. 153-170. Doi: https://doi.org/10.1111/jcc4.12103
Guttormsen, David & Wetering, Carina van de (2013)

Non-State Actors in World Politics and International Relations research – an Introduction

Political Perspectives, 7(1)
Brown, Richard Mark (2013)

A Methodology for Mapping Meanings in Text-Based Sustainability Communication

Sustainability, 5(6) , s. 2457-2479. Doi: https://doi.org/10.3390/su5062457

Show summary
In moving society towards more sustainable forms of consumption and production, social learning must play an important role. Making the assumption that it occurs as a consequence of changes in understanding, this article presents a methodology for mapping meanings in sustainability communication texts. The methodology uses techniques from corpus linguistics and framing theory. Two large databases of text were constructed by copying material down from the websites of two different groups of social actors: (i) environmental NGOs and (ii) British green business, and saving it as .txt files. The findings on individual words show that the NGOs and business use them very differently. Focusing on words expressing concern for the natural environment, it is proposed that the two actors also conceptualize their concern differently. Green business’s cognitive system of concern has two well-developed frames; good intentions and risk management. However, three frames—concern for the natural environment, perception of the damage, and responsibility, are light on detail. In contrast, within the NGOs’ system of concern, the frames of concern for the natural environment, perception of the damage and responsibility, contain words making detailed representations
Grenness, Tor (2013)

Manager-Subordinate Trust Relationships in Norway

Manager-Subordinate trust: A Global Perspective, , s. 59-77.
Gaustad, Terje & Gran, Anne-Britt (2013)

Opphavsrett som filmpolitisk virkemiddel :

Nordisk kulturpolitisk tidsskrift (NKT), (1) , s. 106-124.
Vidaver-Cohen, Deborah & Brønn, Peggy Simcic (2013)

Reputation, Responsibility, and Stakeholder Support in Scandinavian Firms: A Comparative Analysis

Journal of Business Ethics, 127(1) , s. 49-64. Doi: https://doi.org/10.1007/s10551-013-1673-7
Alm, Kristian (2013)

"The dark side of the moon": a theoretical framework of complicity applied to the Norwegian Government Pension Fund Global

Journal of Sustainable Finance & Investment, 3(3) , s. 184-203. Doi: https://doi.org/10.1080/20430795.2013.791140
Røyseng, Sigrid & Dahl, Haugsevje Åsne (2013)

Exhibit / Inhibit. Gjennomgang av OCA. Office for Contemporary Art Norway

[Report Research]. Telemarksforsking

Show summary
Telemarksforsking har i samarbeid med Sigrid Røyseng, Handelshøyskolen BI, foretatt en gjennomgang av OCA - Office for Contemporary Art Norway på oppdrag fra Kulturdepartementet og Utenriksdepartementet. Gjennomgangen viser at selv om OCA har mange resultater å vise til, har organisasjonen store utfordringer på enkelte områder. OCA er en omstridt organisasjon som har fått mye omtale i media de siste årene. Uenighetene omkring OCA kretser i hovedsak rundt organisasjonens kunstfaglige profil, dens rolle og funksjon, dens arbeidsmåter, dens påståtte mangel på åpenhet/transparens samt spørsmål knyttet til habilitet. Til tross for alle de problemstillinger som preger striden om OCA, nyter stiftelsen gjennomgående stor respekt og anerkjennelse for sin kunstfaglige profil og tyngde og for sine resultater. Telemarksforsking vektlegger i rapporten at det er viktig at OCA prinsipielt må ha spillerom til å foreta kunstfaglige vurderinger ut fra sitt kunstfaglige skjønn. På den andre siden er OCA også avhengig av legitimitet i sine omgivelser. Denne legitimiteten sikres blant annet gjennom viktige prinsipper som transparens, habilitet og god rolleforståelse. Telemarksforskings vurdering er således at en del av diskusjonene rundt OCA er av det gode, men at det i forhold til andre diskusjoner også bør tas noen grep for å styrke OCAs legitimitet.
Guttormsen, David & Wetering, Carina van de (2013)

Non-State Actors in World Politics and International Relations research – an Introduction

Political Perspectives, 7(1)
Brown, Richard Mark (2013)

A Methodology for Mapping Meanings in Text-Based Sustainability Communication

Sustainability, 5(6) , s. 2457-2479. Doi: https://doi.org/10.3390/su5062457

Show summary
In moving society towards more sustainable forms of consumption and production, social learning must play an important role. Making the assumption that it occurs as a consequence of changes in understanding, this article presents a methodology for mapping meanings in sustainability communication texts. The methodology uses techniques from corpus linguistics and framing theory. Two large databases of text were constructed by copying material down from the websites of two different groups of social actors: (i) environmental NGOs and (ii) British green business, and saving it as .txt files. The findings on individual words show that the NGOs and business use them very differently. Focusing on words expressing concern for the natural environment, it is proposed that the two actors also conceptualize their concern differently. Green business’s cognitive system of concern has two well-developed frames; good intentions and risk management. However, three frames—concern for the natural environment, perception of the damage, and responsibility, are light on detail. In contrast, within the NGOs’ system of concern, the frames of concern for the natural environment, perception of the damage and responsibility, contain words making detailed representations
Gran, Anne-Britt (2013)

Site-specific-strength: The regional power of historical plays and place sponsoring

The Value of Arts and Culture for Regional Development: A Scandinavian Perspective, , s. 180-199.
Gaustad, Terje & Gran, Anne-Britt (2013)

Opphavsrett som filmpolitisk virkemiddel :

Nordisk kulturpolitisk tidsskrift (NKT), (1) , s. 106-124.
Alm, Kristian (2013)

"The dark side of the moon": a theoretical framework of complicity applied to the Norwegian Government Pension Fund Global

Journal of Sustainable Finance & Investment, 3(3) , s. 184-203. Doi: https://doi.org/10.1080/20430795.2013.791140
Røyseng, Sigrid & Dahl, Haugsevje Åsne (2013)

Exhibit / Inhibit. Gjennomgang av OCA. Office for Contemporary Art Norway

[Report Research]. Telemarksforsking

Show summary
Telemarksforsking har i samarbeid med Sigrid Røyseng, Handelshøyskolen BI, foretatt en gjennomgang av OCA - Office for Contemporary Art Norway på oppdrag fra Kulturdepartementet og Utenriksdepartementet. Gjennomgangen viser at selv om OCA har mange resultater å vise til, har organisasjonen store utfordringer på enkelte områder. OCA er en omstridt organisasjon som har fått mye omtale i media de siste årene. Uenighetene omkring OCA kretser i hovedsak rundt organisasjonens kunstfaglige profil, dens rolle og funksjon, dens arbeidsmåter, dens påståtte mangel på åpenhet/transparens samt spørsmål knyttet til habilitet. Til tross for alle de problemstillinger som preger striden om OCA, nyter stiftelsen gjennomgående stor respekt og anerkjennelse for sin kunstfaglige profil og tyngde og for sine resultater. Telemarksforsking vektlegger i rapporten at det er viktig at OCA prinsipielt må ha spillerom til å foreta kunstfaglige vurderinger ut fra sitt kunstfaglige skjønn. På den andre siden er OCA også avhengig av legitimitet i sine omgivelser. Denne legitimiteten sikres blant annet gjennom viktige prinsipper som transparens, habilitet og god rolleforståelse. Telemarksforskings vurdering er således at en del av diskusjonene rundt OCA er av det gode, men at det i forhold til andre diskusjoner også bør tas noen grep for å styrke OCAs legitimitet.
Brønn, Peggy Simcic (2013)

Corporate Reputation and the Discipline of Corporate Communication

Handbook of Communication and Corporate Reputation, Doi: https://doi.org/10.1002/9781118335529.ch6
Gran, Anne-Britt (2013)

Stopp Oslo Nye-galskapen nå!

[Professional Article]. Minervanett,
Huse, Morten (2013)

Styreutvikling, styreevalueringer og verdiskaping: Utfordringer fra virksomheter med ulik eierskap og selskapsform

Magma forskning og viten, 16(7) , s. 20-33.
Huse, Morten (2013)

Kvinnesak, teamarbeid og verdiskaping i styrer

[Popular Science Article]. Ledernytt, (2) , s. 70-71.
Pukall, Thilo; Calabrò, Andrea & Huse, Morten (2013)

Governance-Mechanismen in Familienunternehmen: Inhibitoren oder Katalysatoren für die Internationalisierung des Unternehmens

Zeitschrift für KMU und Entrepreneurship, 61(4) , s. 243-264. Doi: https://doi.org/10.3790/zfke.61.4.243
Huse, Morten (2013)

En snøball startet å rulle i Norge

[Popular Science Article]. Ledernytt, (4) , s. 66-68.
Bech-Karlsen, Jo (2013)

The 1933 Norwegian Nonfiction Novel Two Suspicious Characters: Thirty-three Years before In Cold Blood

Literary Journalism Studies, 5(1) , s. 39-59.
Bech-Karlsen, Jo (2013)

Between Journalism and Fiction: Three Founders of Modern Norwegian Literary Reportage

Literary Journalism Studies, 5(1) , s. 11-25.
Moen, Eli (2013)

L'industrialisation douce en Norvège: l'importance de la dimension sociale

Banques, industrie et Europe du Nord : hommage à Bertrand de Lafargue, , s. 203-216. Doi: https://doi.org/10.4000/books.pumi.31838
Brønn, Peggy Simcic (2013)

CSR and Communication

CSR and beyond: A Nordic perspective, , s. 63-83.
Bertsch, Andy & Warner-Søderholm, Gillian (2013)

Exploring societal cultural values and human rights and development

Sage Open, 3(July-September) , s. 1-13. Doi: https://doi.org/10.1177/2158244013502988 - Full text in research archive

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This study is an exploration of the relationships between societal cultural values and various observable societal practices. We drew on extant data sources and explored relationships between societal values and human development indexes of 52 cross-listed societies. Correlations were explored using secondary data from notable and valid sources. Data analysis includes Pearson correlation, stepwise regression analyses, and R2 analyses to explore possible operational models. Statistical analyses offer support for the development of two usable models to explain cultural value dimensions that act as independent variables. This exploratory study identifies relationships between societal values and civil liberties and corruption indexes. These findings add to the debate of which cultural values and traditions may support or hinder human rights and human capital development.
Vercic, Dejan; Moreno, Angeles & Zerfass, Ansgar (2013)

Communicative Assets

[Popular Science Article]. Communication Director, 9(3) , s. 22-27.
Huse, Morten (2013)

Characteristics and background of the Norwegian women directors

Getting Women on to Corporate Boards: A snowball starting in Norway, , s. 69-77. Doi: https://doi.org/10.4337/9781782547945.00021
Machold, Silke; Huse, Morten, Hansen, Katrin & Brogi, Marina (2013)

Getting Women on to Corporate Boards: A snowball starting in Norway

Edward Elgar Publishing
Zerfass, Ansgar & Müller, Maren Christin (2013)

Stakeholderbeziehungen in der CSR-Kommunikation. Empirische Studie zu Strategien und Rahmenbedingungen in deutschen Unternehmen

UmweltWirtschaftsForum (UWF), 20(1) , s. 51-57. Doi: https://doi.org/10.1007/s00550-013-0267-2
Sriramesh, Krishnamurthy; Zerfass, Ansgar & Jeong-Nam, Kim (2013)

Public relations and communication management: current trends and emerging topics

Routledge
Holtzhausen, Derina R. & Zerfass, Ansgar (2013)

Strategic communication: Pillars and perspectives of an alternative paradigm

Public relations and communication management: current trends and emerging topics, , s. 283-302. Doi: https://doi.org/10.1007/978-3-531-18961-1_4
Huse, Morten & Seierstad, Cathrine (2013)

Getting women on to corporate boards: Consequences of the Norwegian gender balance law

[Professional Article]. European Financial Review,

Show summary
A snowball has started to roll in Norway as a consequence of the introduction of a gender balance law. This snowball has triggered a global avalanche, and the world is looking to Norway. Below, Morten Huse and Cathrine Seierstad question what can be done to increase the number of women on boards, and consider the background and consequences of Norwegian gender balance law on corporate boards.
Zerfass, Ansgar & Franke, Neele (2013)

Enabling, Advising, Supporting, Executing: A Theoretical Framework for Internal Communication Consulting Within Organizations

International Journal of Strategic Communication, 7(2) , s. 118-135. Doi: https://doi.org/10.1080/1553118X.2013.765438

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This article analyzes the consulting and enabling function within the role set of communication managers and provides an initial theoretical framework for internal communication consulting in organizations. The idea of communication professionals as consultants has already been introduced by a number of researchers. Nevertheless, the necessity of this task as well as the specific dimensions and practices of internal communication consulting have not been elaborated until now. This article takes an initial step towards closing this gap by developing a new framework. After a short introduction, the necessity of the consulting function will be emphasized by introducing the concept of the communicative organization. In order to fulfill this requirement, communicative competencies in a much broader sense have to be developed. This leads to a new challenge for communication professionals: they are asked to advise organizational members and to enable them to resolve communication-related issues as well as task-related issues. Based on a research review, a framework for internal communication consulting has been constructed by combining the dimensions of consulting forms and objectives. Qualitative interviews with communication executives have been conducted to verify the plausibility of this framework. The article closes by outlining implications for research, education, and practice.
Tønnesson, Johan & Lippe, Berit von der (2013)

Retorikken i kampen om kvinnestemmeretten

Vidarforlaget AS
Tønnesson, Johan & Lippe, Berit von der (2013)

Retorikken i kampen om kvinnestemmeretten

Vidarforlaget AS
Zerfass, Ansgar; Rademacher, Lars & Wehmeier, Stefan (2013)

Organisationskommunikation und Public Relations: Forschungsparadigmen und neue Perspektiven

Springer
Røyseng, Sigrid & Hylland, Ole Marius (2013)

Koreokrati. En evaluering av pilotprosjekt for utvikling av profesjonelle dansemiljøer

[Report Research]. Fagbokforlaget
Zerfass, Ansgar; Moreno, Angeles, Tench, Ralph, Vercic, Dejan & Verhoeven, Piet (2013)

European Communication Monitor 2013. A Changing Landscape - Managing Crises, Digital Communication and CEO Positioning in Europe. Results of a Survey in 43 Countries

EACD/EUPRERA, Helios Media
Bang, Tor & Warner-Søderholm, Gillian (2013)

The Development of Norwegian PR

[Professional Article]. Communication Director, (02) , s. 38-41.
Warner-Søderholm, Gillian (2013)

Beyond a Literature Review of Hall’s Context Dimension: ScaleDevelopment, Validation & Empirical Findings Within a Norwegian Study

International Journal of Business and Management (IJBM), 8(10) , s. 27-40. Doi: https://doi.org/10.5539/ijbm.v8n10p27 - Full text in research archive

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This article describes this researcher's development and validation of a new attitudinal scale to measure Hall's seminal cross-cultural dimension of High-Low Context communication within a business setting. The article also presents some initial empirical findings from the authors’ recent study of Context Communication Values within the Norwegian business culture to support the face validity of the scale. The instrument developed and validated in this study contains a parsimonious five-item measurement and was empirically tested with data collected from a sample of 710 Norwegian middle managers. The psychometric properties of the scale are assessed in terms of dimensionality, reliability and validity, and the results indicate that the measure constructed to assess High-Low Context in a business setting is psychometrically sound.
Molde, Audun (2013)

Vage forslag, god virkelighetsbeskrivelse. Kommentar om Nordgård-utvalgets rapport.

[Popular Science Article]. Ballade,
Brown, Richard Mark (2012)

Speaking up for the Natural Landscape: a Rhetorical Dilemma

Journal of Management and Sustainability, 2(2) , s. 96-111. Doi: https://doi.org/10.5539/jms.v2n2p96

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This article presents textual evidence which shows some of the ways in which green business corporations and environmental NGOs represent the natural landscape and their relationship with it. It reviews the origin and development of stakeholder dialogue and questions to what extent such dialogue can contribute to a process of corporate change. It shows how the corporations use different language to represent nature than the NGOs and provides evidence suggesting that the green corporations understand their relationship with the natural landscape differently. NGOs that wish to speak up for the natural landscape, face a rhetorical dilemma which has an important implication for their practice. Either they can enter into a stakeholder dialogue with business and risk becoming a party to the exploitive management of nature, or they can refrain from entering into a dialogue and risk becoming marginalised.
Huse, Morten (2012)

Einflussverhalten von Aufsichtsrätinnen: Eine explorative Studie

Zeitschrift für Freie Assoziation, 14(3-4) , s. 103-115.
Huse, Morten (2012)

Styremedlem i datterselskap?

[Popular Science Article]. Ledernytt, (3) , s. 44-45.
Huse, Morten (2012)

Styrearbeid: Familiens involvering i styret

[Popular Science Article]. Ledernytt, (4) , s. 48-49.
Moen, Eli (2012)

Forsknings- og innovasjonspolitikk. Norske utfordringer i lys av internasjonale endringer

[Report Research]. Handelshøyskolen BI

Show summary
I og med globaliseringen er forsknings- og innovasjonspolitikk blitt et prioritert område i en rekke land. En hensikt med denne rapporten er å bringe nye perspektiver inn i debatten ved å drøfte utfordringer knyttet ti endringer i den globaliserte økonomien, presentere internasjonale synspunkter på ny innovasjonspolitikk, de krav dette reiser om nye styringsformer, drøfte norsk innovasjonsevne og hvilke utfordringer den globalisert økonomien representerer for norsk økonomi.
Grenness, Tor (2012)

Hofstede revisited: Is making the ecological fallacy when using Hofstede's instrument on individual behavior really unavoidable?

International Journal of Business and Management (IJBM), 7(7) , s. 75-84. Doi: https://doi.org/10.5539/ijbm.v7n7p75

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This paper suggests that avoiding the ecological fallacy is - under certain circumstances - possible. One problem in (cross-cultural) research is that there are often two levels of theorizing (individual and country) that needs to be taken into account when data are being analyzed and conclusions are drawn. Typically, as is the case with Hofstede's (1980) well-known research, cultural values are measured on country level. Consequently, researchers who make causal inferences from such group data to individual behaviors are making the ecological fallacy, i.e they (most often) wrongly assume that relationships observed for groups necessarily hold for individuals. If, however, a method could be found that could help determining how individuals behave from the study of aggregated data, the usefulness of Hofstede's research (and research on aggregated data in general) from a manager's point of view would definitely increase. In this paper the problem of the ecological fallacy, as well as different methods of avoiding it is discussed, and a particular solution of the problem is suggested.
Brønn, Peggy Simcic (2012)

Adapting the PZB Service Quality Model to Reputation Risk Analysis and the Implications for CSR Communication

Journal of Communication Management, 16(1) , s. 77-94. Doi: https://doi.org/10.1108/13632541211197978
Gran, Anne-Britt & Wedde, Elise (2012)

Publikum - hvem, hva, hvorfor? Nasjonalmuseets publikumsundersøkelse

[Report Research]. Perduco Kultur
Berg, Roberta Wiig (2012)

The Anonymity Factor in Making Multicultural Teams Work Virtual and Real Teams

Business Communication Quarterly, 75(4) , s. 404-424. Doi: https://doi.org/10.1177/1080569912453480

Show summary
A major purpose of courses in intercultural communication is often to improve students’ ability to perform well in situations with the potential to be both highly enlightening and highly difficult—in multicultural teams. This article reports the results of exercises in which members of a dysfunctional multicultural class were assigned to teams and given a task to perform in an anonymous, virtual-team setting, as well as in a real-team setting. Team members contributed in a much more balanced manner in the anonymous virtual-team exercise. However, team members nevertheless believed their input had been heard and appreciated in the real-team setting.
Huse, Morten (2012)

Når følelsene får råde: Loven om kjønnsbalanse i styrene

[Popular Science Article]. Ledernytt, (1) , s. 36-37.
Grenness, Tor (2012)

Hofstede revisited: Is making the ecological fallacy when using Hofstede's instrument on individual behavior really unavoidable?

International Journal of Business and Management (IJBM), 7(7) , s. 75-84. Doi: https://doi.org/10.5539/ijbm.v7n7p75

Show summary
This paper suggests that avoiding the ecological fallacy is - under certain circumstances - possible. One problem in (cross-cultural) research is that there are often two levels of theorizing (individual and country) that needs to be taken into account when data are being analyzed and conclusions are drawn. Typically, as is the case with Hofstede's (1980) well-known research, cultural values are measured on country level. Consequently, researchers who make causal inferences from such group data to individual behaviors are making the ecological fallacy, i.e they (most often) wrongly assume that relationships observed for groups necessarily hold for individuals. If, however, a method could be found that could help determining how individuals behave from the study of aggregated data, the usefulness of Hofstede's research (and research on aggregated data in general) from a manager's point of view would definitely increase. In this paper the problem of the ecological fallacy, as well as different methods of avoiding it is discussed, and a particular solution of the problem is suggested.
Warner-Søderholm, Gillian (2012)

Was the Grass Trampled When the Two Elephants Fought? Measuring Societal Cultures: Project GLOBE vs. Hofstede

Journal of International Doctoral Research, 1(1) , s. 74-96.

Show summary
In quantitative-based research within the field of societal cultural studies, two of the foremost research teams, namely Hofstede (2001) and House et al. (2004), have held the limelight during the last half decade. During this period, numerous research journals have published critiques of these two approaches to quantifying cultural dimensions. These are critiques written either both ‘camps’ in a written battle, or are reviews written by other scholars who show a preference for either Hofstede or Project GLOBE’s research. The title of this article refers to Smith’s seminal paper (Smith, 2006) and, to an African proverb that states that when two elephants (two great forces) meet, the grass (the research environment) can be damaged. Hence, this article has two aims: Firstly, to offer a brief literature review of the research environment of cross-cultural studies. Secondly, to review this ‘battlefield’.
Huse, Morten (2012)

Styrearbeid sett med nye briller

[Popular Science Article]. Ledernytt, (2) , s. 42-43.
Lippe, Berit von der (2012)

Rhetoric of war, rhetoric of gender

Rhetorical citizenship and public deliberation, , s. 153-168.
Hjeltnes, Guri & Warmedal, Morten Møller (2012)

Gravende journalistikk : Metode, prosess og etikk

Gyldendal Akademisk

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Hvordan bør du gå fram for å bli en god gravende journalist? I denne boka gis det en grundig innføring i undersøkende journalistisk metode. Dette gjøres med gode praktiske eksempler, teknikker som virker og presseetiske avveininger. I boka vises hvilke verktøy du kan bruke, hvilke utfordringene du møter og prosessene du må gjennom.
Bech-Karlsen, Jo (2012)

Referatets død. Intervjuets seier

Pressehistorisk tidsskrift, (18) , s. 52-75.
From, Johan & Flodda, Benjamin (2012)

The cultural connection: ICT and society

Business and politics in a new global order, , s. 131-181.
Grenness, Tor (2012)

På jakt etter en norsk ledelsesmodell

Magma forskning og viten, (4) , s. 51-59.
Lippe, Berit von der (2012)

The white woman's burden: "Feminist" war rhetoric and the phenomenon of co-optation :

NORA - Nordic Journal of Feminist and Gender Research, 20(1) , s. 19-36. Doi: https://doi.org/10.1080/08038740.2011.618811

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This article takes a critical stance towards the rhetoric of protecting and liberating Afghan women in the wake of the “war on terror”, in this paper called “feminist” security rhetoric. An increased gender awareness in general and in relation to war in particular has influenced the ways in which war stories have been expressed over the last two decades. References to UN Resolution 1325, on women and security in post-conflict situations, will serve as both an indication and illustration of “feminist” security rhetoric, the co-optation phenomenon included, a practice that absorbs the meanings of the original concepts to fit into the prevailing political priorities. The rhetoric of the former Norwegian defence minister, Anne-Grete Strøm-Erichsen, is presented as a case study of this phenomenon. The Norwegian (and the Nordic) gender equality model has mainly been analysed from a welfare perspective, seldom from a post-colonial war(fare)/peace perspective. By analysing Norwegian “feminist” security rhetoric, I also want to push feminist rhetoric to create a space that is sensitive to post-colonial perspectives as well as political philosophy. I thereby intend to question both cultural relativism and aggressive cosmopolitanism dressed in various feminized outfits, aiming instead to suggest some common ground for feminist post-colonial voices to meet the voices of Western feminists who oppose the tendency to see whole cultures as internally homogeneous and almost externally sealed. These voices may together constitute a potent oppositional discourse to Western feminized security rhetoric.
Grenness, Tor & Paoli, Donatella De (2012)

Building and transferring corporate culture and leadership philosophy through alternative workplace design. The case of Telenor Norway

Journal of the Moscow State University, (1) , s. 29-55.
Zattoni, Alessandro; Gnan, Luca & Huse, Morten (2012)

Does family involvement contribute to firm performance: Exploring the mediating effects of board processes and tasks

Journal of Management, Doi: https://doi.org/10.1177/0149206312463936
Finsrud, Henrik D. & Moen, Eli (2012)

Samarbeid på norsk - et konkurransefortrinn i den globaliserte økonomien?

Magma forskning og viten, 15(4) , s. 24-31.
Brown, Richard Mark & Luccarelli, Mark (2012)

Oslo's Ullevål Garden City : an experiment in urbanism and landscape design

Green Oslo : visions, planning and discourse, , s. 81-115.
Mangset, Per; Kleppe, Bård & Røyseng, Sigrid (2012)

Artists in an Iron Cage? Artists’ Work in Performing Arts Institutions

The Journal of Arts Management, Law, and Society, 42(4) , s. 156-175. Doi: https://doi.org/10.1080/10632921.2012.727773

Show summary
This article discusses artists’ work in performing arts institutions in Norway. Many scholars describe Nordic performing arts institutions as slow-moving and heavy “art factories,” where artistic creativity is almost suffocated within bureaucratic “prisons.” The general problem that we raise in the article is whether this pessimistic picture of the relation between state control, market influence, and artistic work is relevant for studying the performing arts today. The study is primarily based upon twenty-seven qualitative interviews with informants in an institutional theatre and a symphony orchestra. We conclude that the actors in the Theatre are trapped—not so much within “a bureaucratic iron cage”—but rather within “an iron cage of charismatic leadership,” while the musicians in the Orchestra enjoy the relative freedom and democratic power of a rather soft bureaucratic organization.
Gran, Anne-Britt (2012)

Lov å tvile på boklov

[Popular Science Article]. Minervanett,
Gran, Anne-Britt & Vaagen, Hanne (2011)

Jakten på publikum. 15-29 år

[Report Research]. Perduco Kultur
Kolnar, Knut Helge (2011)

Pornutopia - Glamour, kjendiskult, porno-chic, livsstilssex, konsum og begjær

Tapir Akademisk Forlag
Johannessen, Steffen & Jeffery, Laura (2011)

Reflections on the Life and Art of the Chagossian Painter Clément Siatous

[Popular Science Article]. Wasafiri, 26(2) , s. 72-78.
Isaksson, Maria (2011)

Talets gyllene ögonblick. Retorik för fest och politik – en norsk och amerikansk fallstudie

Forståelsens gylne øyeblikk : festskrift til Øyvind Dahl, , s. 63-76.
Grenness, Tor (2011)

Will the Scandinavian leadership Model survive the forces of Globalization? A SWOT analysis

International Journal of Business and Globalisation, 7(3) , s. 332-351. Doi: https://doi.org/10.1504/IJBG.2011.042062
Johannessen, Steffen (2011)

Cleaning for the dead: The Chagossian pilgrimage to their homeland

Eviction from the Chagos Islands: Displacement and struggle for identity against two world powers, , s. 183-217. Doi: https://doi.org/10.1163/ej.9789004202603.i-293.87
Røyseng, Sigrid; Ernstsen, Sarina, Nagel, Lisa Marie, Bernhoft, Herman, Pharo, Tiril, Øverbye, Anne, Lejdelin, Anna Kristina & Linge, Solhild (2011)

Teaterkompaniet - kunst, kultur og næring

[Textbook]. Thalia Publishing
Isaksson, Maria (2011)

Talets gyllene ögonblick. Retorik för fest och politik – en norsk och amerikansk fallstudie

Forståelsens gylne øyeblikk : festskrift til Øyvind Dahl, , s. 63-76.
Grenness, Tor (2011)

Will the Scandinavian leadership Model survive the forces of Globalization? A SWOT analysis

International Journal of Business and Globalisation, 7(3) , s. 332-351. Doi: https://doi.org/10.1504/IJBG.2011.042062
Johannessen, Steffen (2011)

Cleaning for the dead: The Chagossian pilgrimage to their homeland

Eviction from the Chagos Islands: Displacement and struggle for identity against two world powers, , s. 183-217. Doi: https://doi.org/10.1163/ej.9789004202603.i-293.87
Moen, Eli (2011)

Norway: Raw Material Refinement and Innovative Companies in Global Dynamics

Nordic Capitalisms and Globalization. New Forms of Economic Organizations and Welfare Institutions, , s. 141-182. Doi: https://doi.org/10.1093/oso/9780199594535.003.0004
Brønn, Peggy Simcic & Vidaver-Cohen, Deborah (2011)

Corporate motives for social initiative: Legitmacy, systainability, or the bottom line?

Globalization and the Good Corporation, Doi: https://doi.org/10.1007/978-94-007-0818-1_7
Gran, Anne-Britt & Vaagen, Hanne (2011)

Ett skritt fram – minoritetene kommer! – kulturinteresserte minoriteter i Stavanger

[Report Research]. Perduco Kultur
Solvoll, Mona K & Larsen, Svein (2011)

Medieplanlegging

Fagbokforlaget
Røyseng, Sigrid (2011)

Kunstnere i kulturnæringenes tidsalder. En kunnskapsgjennomgang

[Report Research]. Fagbokforlaget
Brønn, Peggy Simcic (2011)

Marketing and corporate social responsibility

The Handbook of communication and corporate social responsibility, , s. 110-127.
Brønn, Peggy Simcic (2011)

Forståelse av omdømme i offentlig sektor

Substans og framtreden: omdømmehåndtering i offentlig sektor, , s. 34-50.
Espelien, Anne & Gran, Anne-Britt (2011)

Kulturnæringens betydning for norsk økonomi. Status og utvikling 2000-2009

[Report Research]. MENON Business Economics Rapport
Grenness, Tor (2011)

The impact of National Culture on CEO Compensation and Salary Gaps between CEOs and Manufacturing Workers

Compensation and Benefits Review, 43(2) , s. 100-108. Doi: https://doi.org/10.1177/0886368710393136
Ihlen, Øyvind & Brønn, Peggy S. (2011)

Corporate Reputation and the News Media in Norway

Corporate Reputation and the News Media: Agenda-setting within Business News Coverage in Developed, Emerging, and Frontier Markets, , s. 153-167.
Lippe, Berit von der & Väyrynen, Tarja (2011)

Co-opting feminist voices for the war on terror: Laura Bush meets Nordic feminism

The European Journal of Women's Studies, 18(1) , s. 19-33. Doi: https://doi.org/10.1177/1350506810386082
Maassen, Peter; Moen, Eli & Stensaker, Bjørn (2011)

Reforming higher education in the Netherlands and Norway: the role of the state and national modes of governance

Policy Studies Journal (PSJ), 32(5) , s. 479-495. Doi: https://doi.org/10.1080/01442872.2011.566721
Brønn, Peggy Simcic (2011)

Old Rules for New Talent, Public sector communicators may be unused to thinking about brand, but it can resolve identity, resources and staff

[Professional Article]. Communication Director, (2) , s. 84-88.
Warner-Søderholm, Gillian (2010)

Regionale forskjeller i forretningskultur i Norge "glokal" kommunikasjon og kultur

Magma forskning og viten, 13(3) , s. 20-28.
Berg, Roberta Wiig (2010)

You Can Lead Students to Knowledge and You Can Make Them Think

[Professional Article]. Språk og språkundervisning, (1)
Groth, Brian Ibbotson (2010)

Putting the Case for Negotiation

[Professional Article]. Språk og språkundervisning, (1)
Hjeltnes, Guri (2010)

Imperiet vakler : 1945-2010

Universitetsforlaget
Bech-Karlsen, Jo (2010)

Literary journalism: Contracts and double contracts with readers

[Professional Article]. ?, 4(3) , s. 5-8.
Bech-Karlsen, Jo (2010)

Når reportere flytter trær

[Professional Article]. Samtiden, (4) , s. 50-62.
Matthews, Derek Edward (2010)

Focusing on Learning Outcomes: Meeting the Challenge

[Professional Article]. Språk og språkundervisning, (1)
Moen, Eli (2010)

Dagens innovasjonspolitikk

[Professional Article]. Forskning, (2)
Warner-Søderholm, Gillian (2010)

Regionale forskjeller i forretningskultur i Norge "glokal" kommunikasjon og kultur

Magma forskning og viten, 13(3) , s. 20-28.
Berg, Roberta Wiig (2010)

You Can Lead Students to Knowledge and You Can Make Them Think

[Professional Article]. Språk og språkundervisning, (1)
Gelders, Dave & Ihlen, Øyvind (2010)

Government communication about potential policies: Public relations, propaganda or both?

Public Relations Review, 36(1) , s. 59-62.
Groth, Brian Ibbotson (2010)

To textbook or not to textbook?

Negotiation journal, 26(1) , s. 93-106. Doi: https://doi.org/10.1111/j.1571-9979.2009.00256.x
Cooper, Charles J (2010)

Article on incorporating presentation technique into the teaching of business English

[Professional Article]. Språk og språkundervisning,
Hjeltnes, Guri (2010)

Imperiet vakler : 1945-2010

Universitetsforlaget
Bech-Karlsen, Jo (2010)

Literary journalism: Contracts and double contracts with readers

[Professional Article]. ?, 4(3) , s. 5-8.
Bech-Karlsen, Jo (2010)

Når reportere flytter trær

[Professional Article]. Samtiden, (4) , s. 50-62.
Haran, Francis Arthur (2010)

Telling the Truth about Culture: Intercultural Communication in Travel Writing

Journal of Intercultural Communication, (24)
Gran, Anne-Britt (2010)

Kunnskap om - medvirkning av - formidling for mangfoldige museumsbrukere, Kulturhistorisk museum

[Report Research]. Universitetet i Oslo
Huse, Morten (2010)

Styrearbeid i gazelle-bedrifter

[Professional Article]. Ledernytt, 7(3) , s. 48-49.
Gran, Anne-Britt (2010)

Staging Places as Brands: Visiting Illusins, Images and Imaginations

Re-Investing Authenticity. Tourism, Place and Emotions,
Berg, Roberta Wiig (2010)

Competition and Cooperation: the Wisdom To Know When

Business Communication Quarterly, 73(2) , s. 176-189.
Johannessen, Steffen (2010)

From Socialist Uprising to Cultural Genocide: The Emergence of Traditions in Chagossian Struggles for Repatriation

Orientwissenschaftliche hefte, (28) , s. 69-105.
Ihlen, Øyvind (2010)

Love in Tough Times: Crisis Communication and Public Relations

Review of Communication, 10(2) , s. 98-111.
Paoli, Donatella De (2010)

Kultur og næring. Richard Florida - redningsmann eller rottefanger?

Konferanserapport fra Senter for kultur- og idrettsstudiar,
Bech-Karlsen, Jo (2010)

Referatets død, intervjuets seier

Norsk Presses historie 1-4 (1660-2010), , s. 251-267.
Lippe, Berit von der (2010)

Tause og talende beskyttelsesscenarioer

Elisabeth Eide - det utålmodige mennesket,
Isaksson, Maria & Jørgensen, Poul Erik Flyvholm (2010)

The rhetoric of corporate mission statements: Virtues and emotions for the market

Language and the Market, , s. 226-237.
Brown, Richard Mark & Groth, Brian Ibbotson (2010)

Language and Meaning

[Professional Article]. Språk og språkundervisning, (1)
Warner-Søderholm, Gillian (2010)

Cultural Mindfulness in the Business English Classroom

[Professional Article]. Språk og språkundervisning, 43(1) , s. 30-36.
Huse, Morten (2010)

Styrer og generasjonsskifte i familiebedrifter

[Professional Article]. Ledernytt, 7(5) , s. 90-91.
Huse, Morten (2010)

Paradokser om styrer og corporate governance

[Professional Article]. Ledernytt, 7(2) , s. 34-35.
Huse, Morten (2010)

Kan menn bake kake? Om det lønner seg å ha kvinner med i styrer

[Professional Article]. Ledernytt, 7(1) , s. 26-27.
Ihlen, Øyvind (2010)

The cursed sisters: Public relations and rhetoric

The Sage Handbook of Public Relations, , s. 59-70.
Gran, Anne-Britt (2010)

Hvor går Huitfeldt? En kulturpolitisk årsmelding

[Professional Article]. Bob : Bok og bibliotek, (6)
Bonvik, Øystein & Brønn, Peggy S. (2010)

Virksomhets Stemme: digital, trykket eller fremført - tekst som informerer og inspirerer

[Textbook]. Gyldendal Akademisk
Jørgensen, Poul Erik Flyvholm & Isaksson, Maria (2010)

Credibility in Corporate Discourse

Pragmatics across Languages and Cultures. Handbooks of Pragmatics, , s. 513-541.
Brønn, Peggy Simcic (2010)

Reputation, Communication, and the Corporate Brand

The Sage Handbook of Public Relations,
Huse, Morten (2010)

Styrearbeid: Familiebedrifter og styringsutfordringer

[Professional Article]. Ledernytt, 7(4) , s. 84-85.
Gran, Anne-Britt (2010)

Status 2010 - Kultur og næringslivsundersøkelsen

[Report Research]. Forum for kultur- og næringsliv Rapport
Ihlen, Øyvind (2010)

Corporate identity

Encyclopedia of identity, , s. 140-144.
Isaksson, Maria & Jørgensen, Poul Erik Flyvholm (2010)

Communicating Corporate Ethos on the Web: The Self-Presentation of PR Agencies

Journal of Business Communication (JBC), 41(2) , s. 119-140.
Korhonen-Sande, Silja & Sande, Jon Bingen (2010)

Reward systems for multiknowledge individuals: improving non-marketing managers? use of customer information

EMAC Annual Conference proceedings, 39
Gils, Suzanne van; Quaquebeke, Niels Van & Knippenberg, Daan van (2010)

The X-Factor: On the Relevance of Implicit Leadership and Followership Theories for Leader-Member Exchange (LMX) Agreement.

European Journal of Work and Organizational Psychology, 19, s. 333-363. Doi: https://doi.org/10.1080/13594320902978458
Ijäs, Arne Johansen; Dahl, Hans Fredrik, Hjeltnes, Guri & Hjeltnes, Guri (2010)

Samisk presse på hugget

Norsk Presses historie 1-4 (1660-2010), , s. 389-399.
Hjeltnes, Guri & Høst, Sigurd (2010)

Epilog: Imperiet fra øst til vest, fra nord til sør

Norsk presses historie : 1-4 (1660-2010) : B. 3: Imperiet vakler 1945-2010, , s. 491-498.
Olsen, Ragnhild; Bech-Karlsen, Jo & Hjeltnes, Guri (2010)

Mediehusrapporten 2010. Rapport fra ti norske mediehus.

[Report Research]. Handelshøyskolen BI
Paoli, Donatella Maria De & Hansen, Tor Borgar (2010)

To mål - to midler. Økt kunnskap om virkemidler i kulturnæringene

[Report Research]. Nærings- og handelsdept.
Gelders, Dave; Ihlen, Øyvind & Gelders, David (2010)

Minding the gap: Applying a service marketing model into government policy communications

Government Information Quarterly: an international journal of information technology management, policies, and practices, 27(1) , s. 34-40. Doi: https://doi.org/10.1016/j.giq.2009.05.005

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Abstract: In order to bolster the emerging but still underdeveloped conceptualization of public communication over potential policies, we apply a framework primarily used in business service marketing to improve service quality (?gap analysis?). We argue that this model has strong heuristic qualities that can alert practitioners who are interested in improving communication regarding potential policies. While we recognize problems implementing the model, we suggest some ways that both practitioners and the public ameliorate the identified issues. Seeing communication about potential policies as a crucial part of the political process, we argue that such efforts have democratic merit. [
Haug, Magne Martin; Koppang, Haavard & Svennevig, Jan (2010)

Moderator bias in television coverage of an election campaign with no political advertising :

Nordicom Review, 31(2) , s. 79-94.
Ihlen, Øyvind; Allern, Sigurd, Thorbjørnsrud, Kjersti & Waldahl, Ragnar (2010)

The world on television: Market-driven, public service news

Nordicom Review, 31(2) , s. 31-45.

Show summary
How does television cover foreign news? What is covered and how? The present article reports on a comparative study of a license-financed public broadcaster and an advertisingfinanced channel in Norway - the NRK and TV2, respectively. Both channels give priority to international news. While the NRK devotes more time to foreign news (both in absolute and relative numbers) than TV2 does, other aspects of the coverage are strikingly similar: The news is event oriented, there is heavy use of eyewitness footage, and certain regions are hardly visible. At least three explanations can be used to understand these findings: the technological platform (what footage is available, etc.) and the existence of a common news culture that is based on ratings and similar views on what is considered "good television". A third factor is that both channels still have public service obligations.
Ihlen, Øyvind; Allern, Sigurd, Thorbjørnsrud, Kjersti & Waldahl, Ragnar (2010)

The world on television: Market-driven, public service news

Nordicom Review, 31(2) , s. 31-45.

Show summary
How does television cover foreign news? What is covered and how? The present article reports on a comparative study of a license-financed public broadcaster and an advertisingfinanced channel in Norway - the NRK and TV2, respectively. Both channels give priority to international news. While the NRK devotes more time to foreign news (both in absolute and relative numbers) than TV2 does, other aspects of the coverage are strikingly similar: The news is event oriented, there is heavy use of eyewitness footage, and certain regions are hardly visible. At least three explanations can be used to understand these findings: the technological platform (what footage is available, etc.) and the existence of a common news culture that is based on ratings and similar views on what is considered "good television". A third factor is that both channels still have public service obligations.
Roalsø, Else-Beth; Hjeltnes, Guri & Eide, Elisabeth (2010)

Kvinnenes langsomme inntog

Norsk Presses historie 1-4 (1660-2010), , s. 339-353.
Bech-Karlsen, Jo & Lippe, Berit von der (2009)

Kairos - makt og motmakt

Retorikk, etikk og næringsliv, , s. 245-275.
Huse, Morten (2009)

Koder for godt styrearbeid: Passer de for små bedrifter?

[Professional Article]. Ledernytt, (3) , s. 20-21.
Huse, Morten (2009)

Styreevalueringer: rapportering, utvikling og evaluering

[Professional Article]. Ledernytt, (2) , s. 22-23.
Gran, Anne-Britt (2009)

Kulturkapitalens bevegelser i vår tid

Magma forskning og viten, 12(9) , s. 30-37.
Gran, Anne-Britt (2009)

Look who's talking! Aesthetic corporate communication in a dedifferentiated society

Aesthesis: International journal of art and aesthetics in management and organizational life, 2(2) , s. 23-32.
Groth, Brian Ibbotson (2009)

The Do's and Don'ts of Managing Groups and Teams in English Language Teaching

[Professional Article]. Språk og språkundervisning, (1) , s. 39-40.
Bech-Karlsen, Jo & Lippe, Berit von der (2009)

Kairos - makt og motmakt

Retorikk, etikk og næringsliv, , s. 245-275.
Huse, Morten (2009)

Koder for godt styrearbeid: Passer de for små bedrifter?

[Professional Article]. Ledernytt, (3) , s. 20-21.
Huse, Morten (2009)

Styreevalueringer: rapportering, utvikling og evaluering

[Professional Article]. Ledernytt, (2) , s. 22-23.
From, Johan (2009)

Fristilling og fornyelse: Telenor fra verk til bedrift

Gyldendal Akademisk
Lippe, Berit von der (2009)

Retoriske blikk på økonomiske fortellinger

Materialisten. Tidsskrift for forskning, fagkritikk og teoretisk debatt, 37(1/2) , s. 19-44.
Lippe, Berit von der (2009)

Medier, makt og mot-makt

Retorikk, etikk og næringsliv,
Solvoll, Mona K. (2009)

Organisering av Wikipedia - hvilken rolle spiller administratorene?

Norsk medietidsskrift (NMT), 16(3) , s. 252-272.
Gran, Anne-Britt (2009)

Look who's talking! Aesthetic corporate communication in a dedifferentiated society

Aesthesis: International journal of art and aesthetics in management and organizational life, 2(2) , s. 23-32.
Groth, Brian Ibbotson (2009)

The Do's and Don'ts of Managing Groups and Teams in English Language Teaching

[Professional Article]. Språk og språkundervisning, (1) , s. 39-40.
Huse, Morten (2009)

Skal du melde deg på et styrekurs?

[Professional Article]. Ledernytt, (5) , s. 22-23.
Huse, Morten (2009)

Situasjonsbestemt styrearbeid og god styreledelse

[Professional Article]. Ledernytt, (6) , s. 24-25.
Moen, Eli (2009)

Norway: Entrapped by the refinement of raw materials or saved by a growing periphery of innovative agents?

P. H. Kristensen and K. Lilja (eds), New modes of globalizing: experimentalist forms of economic organization and enabling welfare institutions,

Show summary
Norway is performing remarkably well. For several years in a row the United Nations has named Norway the best country in the world to live in (Human Development Reports). The population enjoys one of the highest levels of GDP per capita, an egalitarian distribution of wealth, and generous welfare state arrangements. Yet, Norway is trailing the other Nordic countries in terms of economic dynamism. On the World Economic Forum’s ranking lists, Norway has been ranked lowest among the Nordic countries and has most recently dropped significantly behind. The country is ranked very low on international innovation scoreboards (cf. EIS), is blamed for investing too little in R&D, less than 1.7 per cent of GDP which is well below the OECD average, and is less integrated into the globalized economy than the other Nordic countries. Are these indicators symptoms of a nation about to be trapped by the paradox of plenty? Has Norway failed to sustain and develop a dynamic and competitive economy for future challenges?
Gaustad, Terje (2009)

Internett-basert piratkopiering av musikk og film: Økonomiske konsekvenser og forutsetninger for overgang til bærekraftig nettbasert distribusjon

Magma forskning og viten, 12(9) , s. 38-47.
Huse, Morten (2009)

Tanker om kvinner i styrer: Opplevelser i ulike land

[Professional Article]. Ledernytt, (1) , s. 20-20.
Huse, Morten (2009)

Styrearbeid: Nye impulser fra USA

[Professional Article]. Ledernytt, (4) , s. 30-31.
Gaustad, Terje (2009)

Sweetening the Deal: To what Extent can Public Funding Attract Private Film Investors?

Nordicom Review, 30(2) , s. 179-197.
Paoli, Donatella De (2009)

Endring av kunstorganisasjoner - eksemplet Nasjonalmuseet for kunst

Magma forskning og viten, 12(9) , s. 48-55.
Stoknes, Per Espen (2009)

Money and Soul - The Pscyhology of money and the transformation of capitalism

[Textbook]. Green Books
Gran, Anne-Britt (2009)

Superflex - et sted mellom kunstscenen, politikken og økonomisystemet

Kreativ tverrfaglighet: Teori og praksis, , s. 275-294.
Bech-Karlsen, Jo (2009)

Jordskjelv i mediene: Vil journalistikken overleve?

Materialisten. Tidsskrift for forskning, fagkritikk og teoretisk debatt, 37-46(1/2)
Røyseng, Sigrid (2009)

Godhet og galskap. Om den frie scenekunstens legitimitet

Peripeti,
Brønn, Peggy S. & Vidaver-Cohen, Deborah (2009)

Corporate Motives for Social Initiative: Legitimacy, Sustainability, or the Bottom Line?

Journal of Business Ethics, 81(1) , s. 91-109. Doi: https://doi.org/10.1007/s10551-008-9795-z
Eliassen, Kjell A. & From, Johan (2009)

Deregulation, privatisation and public service delivery: Universal service in telecommunications in Europe

Policy and Society: An Interdisciplinary Journal of Policy Research, 27(3) , s. 239-248.
Huse, Morten & Eide, Dorthe (2009)

Stakeholder management and the avoidance of corporate control

The Value Creating Board: Corporate Governance and Organizational Behaviour, , s. 256-285.
Huse, Morten & Solberg, Anne Grethe (2009)

Gender-related boardroom dynamics : : how Scandinavian women make and can make contributions on corporate boards

The Value Creating Board: Corporate Governance and Organizational Behaviour, , s. 344-364.
Brønn, Peggy S. & Ihlen, Øyvind (2009)

Åpen eller innadvendt : omdømmebygging for organisasjoner

[Textbook]. Gyldendal Akademisk
Bastiansen, Henrik G.; Hagtvet, Bernt, Hjeltnes, Guri, Lundby, Knut & Rønning, Helge (2009)

Det Elegante uromoment : Hans Fredrik Dahl og offentligheten : festskrift på 70-årsdagen

Pax Forlag
Brown, Richard Mark (2008)

Miljøsaken er også et humanistisk anliggende

[Professional Article]. Samfunnsviteren, (2) , s. 18-19.
Brown, Richard Mark (2008)

Green Business in Britain means a Managed Nature

[Professional Article]. British Politics Review, 3(3) , s. 14-15.
Warner-Søderholm, Gillian (2008)

Understanding Cultural Differences in societal cultures: applying Hofstede's measures: report to research colloquium

[Report Research]. Henley Business School
Brown, Richard Mark (2008)

Kamp om grønne ord

[Professional Article]. Apollon : Forskningsmagasin for Universitetet i Oslo, (1) , s. 35-35.
Gaustad, Terje (2008)

Private film financing: Gains and losses in the Norwegian film sector

[Report Research]. Handelshøyskolen BI
Moen, Eli (2008)

Taking leadership from the periphery. The role of a subsidiary in changing identities and forms of governance in a MNC

[Report Research]. Handelshøyskolen BI
Bang, Tor (2008)

Olympic Spiel: An essay on the term "dialogue" in the Beijing 2008 countdown

[Professional Article]. Communication Director,
Wong, Sut I; Humborstad, Bjarte & Whitfield, Richard (2008)

Burnout and service employees’ willingness to deliver quality service

Journal of Human Resources in Hospitality & Tourism, 7(1) , s. 45-64.
Bech-Karlsen, Jo & Bech-Karlsen, Jo (2008)

Losing i mediehuset. Filosofi, metoder og modeller til bruk i flermediale redaksjoner

IJ-forlaget
Amdam, Rolv Petter (2008)

Business education

Geoffrey Jones and Jonathan Zeitlin (eds), The Oxford Handbook in Business History, , s. 581-602.
Hjeltnes, Guri (2008)

Tapte horisonter - nordisk eller atlantisk. Striden om Atlanterhavspolitikken 1940-1945

Roald Berg (red.), Selvstendig og beskyttet. Det stormaktsgaranterte Norge fra Krimkrigen til NATO,
Friedman, Ken (2008)

Working Together

Holly Crawford, (Ed), Artistic Bedfellows: Histories, Theories and Conversations in Collaborative Art Practices, , s. 139-144.
Moen, Eli (2008)

Kongsberg – a small player in global super games: how peripheral actors can gain competitive leverage

[Report Research]. Handelshøyskolen BI
Brønn, Peggy Simcic (2008)

Why Aren't We Measuring Relationships?

[Professional Article]. Communication World,
Jørgensen, Poul Erik Flyvholm & Isaksson, Maria (2008)

Building credibility in international banking and financial markets: A study of how corporate reputations are managed through image advertising

Corporate Communications. An International Journal, 13(4) , s. 365-379.
Bech-Karlsen, Jo (2008)

Losing i mediehuset. Filosofi, metoder og modeller til bruk i flermediale redaksjoner

[Textbook]. IJ-forlaget
Vidaver-Cohen, Deborah & Brønn, Peggy S. (2008)

Corporate Citizenship and Managerial Motivation: Implications for Business Legitimacy

Business and Society Review, 113(4) , s. 441-445.
Lippe, Berit von der & Bech-Karlsen, Jo (2008)

Kairos - medier, makt og motmakt Telenors håndtering av u-etiske praksiser i Bangladesh

Materialisten. Tidsskrift for forskning, fagkritikk og teoretisk debatt, (2/3)
Brønn, Peggy S. (2008)

Intangible Assets and Communication

Ansgar Zerfass, Betteke van Ruler and Krishnamurthy Sriramesh (eds), Public Relations Research European and International Perspectives and Innovations,
Skovholt, Karianne & Svennevig, Jan (2008)

E-post i arbeidslivet - fra informasjon til sosial interaksjon og offentlig dokumentasjon

Å være på nett Svein Østerud og Egil G. Skogseth (red.), Kommunikasjon, identitets- og kompetanseutvikling med digitale medier, , s. 221-244.
Skovholt, Karianne & Svennevig, Jan (2008)

Digital kommunikasjon i arbeidslivet

Å være på nett Svein Østerud og Egil G. Skogseth (red.), Kommunikasjon, identitets- og kompetanseutvikling med digitale medier, , s. 205-220.
Amdam, Rolv Petter; Hansen, Marie Skogholt & Vasli, Karen Marie (2008)

Connecting People in Shanghai: The Norwegian Way

Lie, Lund, Hansen (red), Making it in China,
Bjartveit, Steinar (2008)

Innovation in executive development. A case-based study of practice in international business school. Chapter: An environment of innovation - the BI Norway story

[Report Research]. Ashridge - UNICON
Wong, Sut I; Humborstad, Bjarte, Whitfield, Richard & Perry, Chad (2008)

Implementation of empowerment in Chinese high power distance organizations

International Journal of Human Resource Management, 19(7) , s. 1351-1366.
Bjartveit, Steinar & Eikeset, Kjetil (2008)

Makt og verdighet. Perspektiver på ledelse

Cappelen Damm AS
Friedman, Ken (2008)

Research into, by and for design

Journal of Visual Art Practice, 7(2) , s. 153-160.
Røyseng, Sigrid (2008)

Arts management and the autonomy of art

International Journal of Cultural Policy,
Hoholm, Thomas & Huse, Morten (2008)

User-driven innovation in Norway: context and case

[Report Research]. Handelshøyskolen BI, Nordic Innovation Centre
Friedman, Ken & Nygaard, Arne (2008)

Forskningsstrategi og publisering

Cappelen Damm Akademisk
Svennevig, Jan (2007)

'Ikke sant' as a response token in Norwegian conversation

Nilsen, Randi-Alice, Nana Aba Appiah Amfo og Kaja Borthen (red.): Interpreting Utterances. Pragmatics and Its Interfaces, , s. 175-189.
Groth, Brian Ibbotson & Glevoll, Sølvi (2007)

A New Use for Practitioners in Teaching Negotiation

Negotiation journal, April, s. 173-184.
From, Johan & Kolberg, Lars C. (2007)

The Complexities of Business Orientation

The Privatisation of European Telecommunications, Kjell A. Eliassen and Johan From (eds), , s. 201-216.
From, Johan & Kolberg, Lars C. (2007)

Modelling the Transformation Process

The Privatisation of European Telecommunications, Kjell A. Eliassen and Johan From (eds), , s. 17-32.
From, Johan & Kolberg, Lars C. (2007)

Ownership Matters

The Privatisation of European Telecommunications, Kjell A. Eliassen and Johan From (eds), , s. 35-50.
Svennevig, Jan (2007)

'Ikke sant' as a response token in Norwegian conversation

Nilsen, Randi-Alice, Nana Aba Appiah Amfo og Kaja Borthen (red.): Interpreting Utterances. Pragmatics and Its Interfaces, , s. 175-189.
Groth, Brian Ibbotson & Glevoll, Sølvi (2007)

A New Use for Practitioners in Teaching Negotiation

Negotiation journal, April, s. 173-184.
Gran, Anne-Britt & Hofplass, Sophie (2007)

Kultursponsing

Gyldendal Akademisk
Amdam, Rolv Petter & Djelic, Marie-Laure (2007)

Americanization in Comparative Perspective: The Managerial revolution in France and Norway, 1940-1970

Business History, 49(4) , s. 483-505.
Groth, Brian Ibbotson (2007)

A Ford Madox Ford Biographical Mystery

International Ford Madox Ford Studies, , s. 173-178.
Groth, Brian Ibbotson (2007)

Teaching Negotiation in Lithuania

Business Communication Quarterly, 70, s. 205-210.
Stoknes, Per Espen (2007)

Penger og Sjel - en ny balanse mellom finans og følelser

Flux forlag
Lippe, Berit von der (2007)

Taushetens kjønnete retorikk i fortellinger om krig

Materialisten. Tidsskrift for forskning, fagkritikk og teoretisk debatt, (3)
Amdam, Rolv Petter & Lang, Reinhard (2007)

Management Research in East and West

Baltic Journal of Management, Special Issue(2) , s. 121-124.
Svennevig, Jan (2007)

Mellommenneskelig retorikk i formidling av dårlige nyheter

Odd Nordhaug og Hans-Ivar Kristiansen (red.) Retorikk, organisasjon og ledelse, , s. 243256-243256.
Bech-Karlsen, Jo (2007)

Åpen eller skjult. Råd og uråd i fortellende journalistikk

Universitetsforlaget
Lippe, Berit von der (2007)

Metaforer i økonomisk språkbruk

Retorikk, samtid og samfunn,
Johansen, Trude (2007)

Under what conditions do subsidiaries learn?

Baltic Journal of Management, 2(2) , s. 181-195.
Brønn, Peggy S. (2007)

Relationship Outcomes as Determinants of Reputation

Corporate Communications. An International Journal, 12(4) , s. 376-393.
Friedman, Ken (2007)

Twelve Fluxus Ideas

[Professional Article]. ?, 1
Lippe, Berit von der (2007)

Språklig magi og kroppslige drivkrefter i forbrukersamfunnet

Forbrukersosiologi. Makt, tegn og mening i forbrukersamfunnet,
Eliassen, Kjell A. & From, Johan (2007)

Incumbent Company Transformation - How Far and Why

The Privatisation of European Telecommunications, Kjell A. Eliassen and Johan From (eds), , s. 257-268.
Eliassen, Kjell A. & From, Johan (2007)

Company Transformation - Corporatisation, Privatisation and Company Behaviour

The Privatisation of European Telecommunications, Kjell A. Eliassen and Johan From (eds), , s. 1-16.
Bjerke, Rune; Ind, Nicholas & Paoli, Donatella De (2007)

The impact of aesthetics on employee satisfaction and motivation

[Professional Article]. EuroMed Journal of Business, 2(1)
Eliassen, Kjell A. & From, Johan (2007)

The Privatisation of European Telecommunications

Ashgate
Amdam, Rolv Petter; Lunnan, Randi & Ramanauskas, Gediminas (2007)

FDI and the Transformation from Industry to Service Society in Emerging Economies: A Lithuanian - Nordic Perspective

[Professional Article]. Engineering Economics, 51(1) , s. 22-28.
Brønn, Peggy S. (2006)

Building Corporate Brands through Community Involvement: Is it Exportable? The Case of the Ronald McDonald House in Norway

Journal of Marketing Communications, 12(4)
Paoli, Donatella De (2006)

Opplevelsesøkonomi som fagfelt i Norge keiserens nye klær?

Magma forskning og viten, 9(3) , s. 76-80.
Friedman, Ken (2006)

The Literature of Fluxus

Visible Language, 40(1) , s. 90-112.
Friedman, Ken & Smith, Owen (2006)

Fluxus After Fluxus

Visible Language, 1(40 (Special journal)
Brønn, Peggy S. (2006)

Building Corporate Brands through Community Involvement: Is it Exportable? The Case of the Ronald McDonald House in Norway

Journal of Marketing Communications, 12(4)
Skovholt, Karianne & Svennevig, Jan (2006)

E-mail copies in workplace interaction

Journal of Computer-Mediated Communication, 12(1) , s. 42-65. Doi: https://doi.org/10.1111/j.1083-6101.2006.00314.x

Show summary
This study examines how employees in a distributed work group use email copies in networks of collaboration. It studies the audience design of messages with multiple recipients, analyzing explicit and implicit addressing devices used to appoint recipients as primary and secondary participants in the interaction. Copying in recipients serves to share knowledge of ongoing projects and to build up a common information pool. Furthermore, it is used to facilitate multi-party interaction and to build personal identity and alliances. Copies to third parties may also be used for reasons of social control, for instance in order to gain compliance or to put pressure on the addressee to conform to social norms of conduct.
Svennevig, Jan & Isaksson, Maria (2006)

Communication strategies in a joint venture between the Nordic and the Post-Soviet countries

Dahl, Øyvind, Jensen, Iben, Nynäs, Peter (eds.). Bridges of understanding. Perspectives on intercultural communication, , s. 213-226.
Hjeltnes, Guri (2006)

"San Francisco revisited." Talen som ikke ble holdt

Fredrik Engelstad m.fl (red), Demokratisk konservatisme : frihet, fremskritt, fred : festskrift til Francis Sejersted på 70-årsdagen, , s. 391-413.
Brønn, Peggy S. (2006)

The marketing of corporate social responsibility: cause related marketing and corporate social marketing

Cause Related Marketing,
Friedman, Ken & Smith, Owen (2006)

A Fluxus Bibliography

Visible Language, 40(1) , s. 114-127.
Bech-Karlsen, Jo (2006)

Den misforståtte forskningsformidlingen

[Professional Article]. Prosa - tidsskrift for skribenter, 2
Svennevig, Jan (2006)

"Må ha det. Bare må ha det". Om bare og andre ubetydelige småord

[Professional Article]. Språknytt, 34(3) , s. 23-27.
Friedman, Ken (2006)

Experience Economies: Design as Culture

[Report Research]. University of Art and Design
Lippe, Berit von der (2006)

Images of victory. Images of masculinity?

Nordicom Review, 27(1) , s. 63-79.
Gran, Anne-Britt (2006)

Forestillinger om æstetisering av økonomien

Ulrik Bisgaard and Carstyen Friberg(eds), Det æstetiskes aktualitet,
Friedman, Ken & Smith, Owen (2006)

The Dialectics of Legacy

Visible Language, 40(1) , s. 4-11.
Friedman, Ken (2006)

The Case for Bengt af Klintberg

Performance Research: A Journal of the Performing Arts, 11(2) , s. 137-144.
Bang, Tor (2006)

Makt og spinn i medier

[Textbook]. Abstrakt forlag
Brønn, Peggy S.; Engell, A. & Martinsen, H. (2006)

A reflective approach to uncovering actual identity

European Journal of Marketing, 40, s. 886-901.

Show summary
Purpose - This paper aims to present a case study of a unique identity-building process employed in a Scandinavian service firm. As noted by many authors, the concept of corporate identity is probably one of today's most explored areas by both academics and practitioners. Most agree that there is neither one way to define it nor one way to measure it. Some authors suggesting it is a multiple concept further complicates it. One thing is clear; uncovering identity starts internally with individuals and the organization. This article discusses the technique used in a Norwegian collection agency, Conecto, to develop an understanding of their actual identity.
Friedman, Ken (2006)

Behavioral Artifacts

Artifact: Journal of Design Practice, 1(1) , s. 35-39.
Tellefsen, Brynjulf (2006)

Design in Society

Yrjö Sotamaa (ed). Cumulus Working Papers Publication Series G, , s. 25-28.
Friedman, Ken & Smith, Owen (2005)

Fluxus and Legacy: Introduction

Visible Language, 399(3) , s. 212-218.
Groth, Brian Ibbotson (2005)

Ford's Saddest Journey

International Ford Madox Ford Studies, (4) , s. 12-12.
Groth, Brian Ibbotson (2005)

Getting Two Courses for the Price of One": The concept of Clil with special reference to the teaching of negotiation

Språk og marked : working papers, reports, 30
Friedman, Ken & Smith, Owen (2005)

History, Historiography, Historicism, Legacy

Visible Language, 399(3) , s. 308-317.
Isaksson, Maria (2005)

Ethos and Pathos Representations in Mission Statements: Identifying Virtues and Emotions in an Emerging Business Genre

Trosborg Anna & Flyvholm Jørgensen, Poul Erik (Eds.) Business Discourse. Texts and Contexts, , s. 111-138.
Groth, Brian Ibbotson (2005)

Getting Two Courses for the Price of One": The concept of Clil with special reference to the teaching of negotiation

Språk og marked : working papers, reports, 30
Friedman, Ken & Smith, Owen (2005)

History, Historiography, Historicism, Legacy

Visible Language, 399(3) , s. 308-317.
Isaksson, Maria (2005)

Ethos and Pathos Representations in Mission Statements: Identifying Virtues and Emotions in an Emerging Business Genre

Trosborg Anna & Flyvholm Jørgensen, Poul Erik (Eds.) Business Discourse. Texts and Contexts, , s. 111-138.
Berg, Roberta Wiig (2005)

Mutual Learning in Practice: Making a Different Kind of Sound

Corporate Communication: A Strategic Approach to Building Reputation, eds. Peggy Simcic Brønn and Roberta Wiig Berg, , s. 10-10.
Bjartveit, Steinar & Roos, Gøran (2005)

Scandinavian Perspectives on Management Consulting

Cappelen Damm Akademisk
Svennevig, Jan (2005)

Repetisjon og reformulering som forståelsesstrategi i andrespråkssamtaler

Lie, Svein, Gudlaug Nedrelid & Helge Omdal (red.): MONS 10. Utvalde artiklar frå det tiande Møtet om norsk språk i Kristiansand 2003, , s. 33-56.
Gran, Anne-Britt (2005)

Se han snakker ? om estetiske, ekspressive, teatrale og propagandistiske organisasjoner?

Kan organisasjoner føle?, red. Frode Nyeng og Grete Wennes,
Gran, Anne-Britt & Paoli, Donatella De (2005)

Hvorfor kunst og kapital nå? Nye strømninger i næringslivet

Magma forskning og viten, 8(5) , s. 20-27.
Bech-Karlsen, Jo (2005)

På sporet av en glemt stil. John Bech-Karlsen - litterær journalist på 1950- og 1960-tallet

[Professional Article]. Pressehistoriske skrifter, (6)
Lippe, Berit von der (2005)

Metaforer, metamorfoser - og følelser?

Kan organisasjoner føle?,
Bech-Karlsen, Jo (2005)

Når journalister blir diktere

Materialisten. Tidsskrift for forskning, fagkritikk og teoretisk debatt, 4-05, s. 7-23.
Friedman, Ken (2005)

Det udvidede designbegreb

[Popular Science Article]. Magasinet Humaniora, 3, s. 4-7.
Gran, Anne-Britt & Paoli, Donatella De (2005)

Kunst og kapital ? nye forbindelser mellom kunst, estetikk og næringsliv

Pax Forlag
Svennevig, Jan & Isaksson, Maria (2005)

Kulturell og kommunikativ kompetanse som suksessfaktorer å finne tonen med russiske handelspartnere

Magma forskning og viten, (Årg. 8, nr 1) , s. 54-61.
Grenness, Tor (2005)

Refleksjoner på frynsegoder i et tverrfaglig perspektiv

Anne Ryen og Knud Knudsen (eds): Hvordan kan frynsegoder bli belønning,
Brønn, Peggy S. (2005)

When it Comes to Image, It's Identity That Matters

Magma forskning og viten, 8(1) , s. 20-28.
Friedman, Ken (2005)

Reference and Citation in Design Research

Third International Conference on Design Research
Friedman, Ken (2005)

The Wealth and Poverty of Networks

At A Distance: Precursors to Internet Art and Activism. (Eds: Annemarie Chandler and Norie Neumark), , s. 408-422.
Gran, Anne-Britt (2005)

KRITT-kultur og kreativitetsfetisjisme ? forsøk på kontekstualisering av et forskningsprosjekt

Flyt, en nøkkel til kreativitet og innovasjon, red. Barbro Rønning,
Brønn, Peggy S. & Berg, Roberta Wiig (2005)

Corporate Communication: A Strategic Approach to Building Reputation

Gyldendal Akademisk
Hjeltnes, Guri (2005)

From Mama's Boarding House to Manhattan and the World

[Professional Article]. Scandinavian Review, (Autumn-Winter)
Hjeltnes, Guri (2005)

Nine eleven og avistegninger

Årbok fra Norsk Redaktørforening,
Hjeltnes, Guri (2005)

Et vellykket kupp

Ivar Andenæs (red.) I journalistikkens tjeneste. Et 30-års blikk på journalister og medier,
Bjartveit, Steinar & Roos, Gunilla (2005)

Scandinavian Perspectives on Management Consulting

Cappelen Damm Akademisk
Amdam, Rolv Petter; Gran, Haakon, Hansen, Svein Olav & Sogner, Knut (2005)

Markedsøkonomiens utvikling

Fagbokforlaget
Brønn, Carl & Brønn, Peggy S. (2005)

Reputation and Organizational Efficiency ? A Data Envelopment Analysis Study

Corporate Reputation Review, 8(1) , s. 45-58.
Lervik, Jon Erland; Amdam, Rolv Petter, Hennestad, Bjørn, Lunnan, Randi & Nilsen, Sølvi M. (2005)

Implementing Human Resource Development Best Practice: Replication or Re-creation?

Human Resource Development International, 8(3) , s. 345-360.
Grenness, Tor (2004)

Refleksjoner rundt frynsegoder i et tverrkulturelt perspektiv

Anne Ryen og Knud Knudsen (red): Hvordan kan frynsegoder bli belønning?,
Grenness, Tor (2004)

Refleksjoner rundt frynsegoder i et tverrkulturelt perspektiv

Anne Ryen og Knud Knudsen (red): Hvordan kan frynsegoder bli belønning?,
Friedman, Ken (2004)

Jack Ox and Intermedia

Miroslaw Borusiewicz (ed.): Jack Ox, , s. 20-39.
Friedman, Ken (2004)

Of course design pays. But who says so, and how?

[Report Research]. Denmark's Design School
Mollerup, Per; Friedman, Ken, Folkman, Mads Nygaard & Bruhn, Jørgen (2004)

Design for Latvia. Final Report

[Report Research]. Ministry of Economics of the Republic of Latvia
Gran, Anne-Britt (2004)

Vår teatrale tid – om iscenesatte identiteter, ekte merkevarer og varige mén

Dinamo Forlag
Bech-Karlsen, Jo (2004)

Journalisme på norsk: Christian Krohg

Jo Bech-Karlsen og Alf van der Hagen (red.): Journalistikkens mestere,
Matthews, Derek (2004)

The Canadian Election 2004

The Americanist, (september/oktober)
Friedman, Ken (2004)

Art, Design, and Research. The New Challenges of the Making Disciplines

Grete Refsum and Peter Butenschøn, (red.): Årbok 2004, , s. 199-214.
Friedman, Ken (2004)

Eleven questions for Ken Friedman with at least twelve answers. Interview with Ken Friedman

Wolfgang Jonas and Jan Meyer-Veden (eds.): Mind the gap! On knowing and not-knowing in design, , s. 58-106.
Mollerup, Per; Friedman, Ken & Bruhn, Jørgen (2004)

Toolbook. Design for Latvia. Design for Business

[Report Research]. The Ministry of Economics of the Republic of Latvia
Lippe, Berit von der (2004)

Kjønnet blikk mot terror- og krigsdrama

Krig, rett og retorikk. En bok om kommunikasjonsregimer,
Bech-Karlsen, Jo (2004)

Intimsfæren i medieoffentligheten

Berit von der Lippe (red.): Medier, politikk og samfunn,
Bakken, Tore (2004)

Organisering og logikk

Nordiske organisasjonsstudier, 6(3) , s. 49-74.
Bech-Karlsen, Jo (2004)

Prinsessefødsel dagen derpå". En journalistikkanalyse av VG og Dagbladets dekning av fødselen til Norges første kvinnelige tronarving - 22. januar 2004

?, (2/3)
Grenness, Tor (2004)

Hvordan kan du vite om noe er sant? Veiviser i forsknings- og utredningsarbeid for studenter, ledere, konsulenter og journalister

[Textbook]. Cappelen Damm Akademisk
Bakken, Tore (2004)

Den kontekstuelle annonsen

Stein Erik Selfors: "Annonsen. En bok om reklamefaget og verdens mest benytede reklameform,
Bech-Karlsen, Jo & Hagen, Alf van der (2004)

Journalistikkens mestere. 15 norske journalister introduserer sine forbilder

[Report Research]. Morgenbladets forlag
Apéria, Tony; Brønn, Peggy S. & Schultz, Majken (2004)

A Reputation Analysis of the Most Visible Companies in the Scandinavian Countries

Corporate Reputation Review, 7(3) , s. 218-230.
Richardsen, Astrid M. & Traavik, Laura E Mercer (2004)

Norwegian Women in Management

Marilyn Davidson and R.J. Burke (eds.): Women in Management Worldwide,
Amdam, Rolv Petter; Hagberg, Anne & Sissener, Elin Helene (2004)

A.L. 1903-2003: Internasjonalisering med lånte penger

[Report Research]. A.L Industrier
Nilsen, Sølvi M.; Hennestad, Bjørn, Fergestad, Ingvald, Lervik, Jon Erland, Lunnan, Randi & Traavik, Laura E Mercer (2004)

Handlingsförlamad av dubbla budskap - dubbelbindingar i organisationer

Ledmotiv : Idèskrift om ledarskap, (2) , s. 29-39.
Wennes, Grete & Paoli, Donatella De (2004)

Measuring the Arts : the Case of Norwegian public Theatres

[Report Research]. Høgskolen i Sør-Trøndelag, avdeling Trondheim økonomiske høgskole

Show summary
This article is signalling the start of a large debate (ref. to an article in Aftenposten)about the purpose and consequences of installing quantitative performance measures in public theatres and management by objectives, amongst other things.
Grenness, Tor (2003)

Scandinavian Managers on Scandinavian Management

International Journal of Value-Based Management, 16, s. 9-21.
Lippe, Berit Von Der (2003)

Retorikk, kropp og krig

Rhetorica Scandinavica, 27, s. 83-97.
Friedman, Ken (2003)

Design Education in the University: a Philosophical and Socio-Economic Inquiry

Design Philosophy Papers, (5)
Bang, Tor & Rød, Anne (2003)

Informasjon og samfunnskontakt - en innføring

[Textbook]. Abstrakt forlag
Svennevig, Jan (2003)

Reformulering av spørsmål i andrespråkssamtaler

[Report Research]. Universitetet i Uppsala
Bakken, Tore (2003)

Tillit og mistillit i offentlig risikokommunikasjon. BSE-konflikten og matvaresektoren

[Report Research]. Handelshøyskolen BI

Show summary
Hovedsiktemål med rapporten er å vise hvordan økt offentlig oppmerksomhet omkring risiko-kommunikasjon ikke først og fremst fører til sikker viten, men at kommunikasjonen om ikke-viten forsterkes. Konflikten rundt BSE har med all mulig tydelighet vist at den kan forstås som en type organisert bearbeidelse av ikke-viten. Sentralt i denne sammenhengen står begrepet tillit. Rapporten redegjør for ulike former for tillit, så som personlig tillit og systemtillit. Særlig får systemtillit en bred plass, i og med at den kan knyttes opp mot tillit til institusjonene. Systemtillit bidrar til at det blir mulig å overlate ansvar til andre, selv om vi lever i en tilstand der ikke-viten dominerer. Denne evnen og viljen til å overlate ansvar til systemene, gjør at vi fortsatt kan opprettholde en viss handlingsevne på myndighetsplanet. Nettopp dette kom klart til uttrykk under BSE-konflikten. Selv om myndigheter – særlig i Storbritannia og EU – ble utsatt for et massivt press fra medier og offentlighet, klarte systemene likevel å utvise handlingsevne. Rapporten gjør et poeng av at tillit er et usikkert foretagende som fort kan slå over i mistillit. Rapporten forsøker å vise hvordan disse overgangene faktisk skjer – særlig i forhold til BSE-caset. BSE-konflikten kom på et visst tidspunkt nærmest ut av kontroll, det ble etter hvert mediene og den offentlige mening som kom til å spille en avgjørende rolle når det gjaldt å stille de ansvarlige myndigheter under press. Det er i denne fasen det blir helt avgjørende å studere betydningen av ignoranse eller ikke-viten. En av de viktigste erfaringer vi kan trekke fra BSE-konflikten er at politiske beslutninger ikke bare kan begrense seg til å ”avverge fare” i risikosituasjoner, men at man også må ta høyde for folks ikke-viten, slik at en mer helhetlig form for ”risikoomsorg” introduseres. Det holder ikke å bare være opptatt av konkret fare, også folks mistanke om fremtidig fare må komme i betraktning.
Grenness, Tor (2003)

Scandinavian Managers on Scandinavian Management

International Journal of Value-Based Management, 16, s. 9-21.
Lippe, Berit Von Der (2003)

Retorikk, kropp og krig

Rhetorica Scandinavica, 27, s. 83-97.
Friedman, Ken (2003)

Design Education in the University: a Philosophical and Socio-Economic Inquiry

Design Philosophy Papers, (5)
Bang, Tor (2003)

Medier og kommunikasjon - en innføring

[Textbook]. Abstrakt forlag
Amdam, Rolv Petter (2003)

Changement d'organisation dans deux sociétés norvégiennes de production d'aluminium: ÅSV et Alnor

?, (1) , s. 57-62.
Lippe, Berit von der (2003)

Metaforens potens – og impotens – i økonomisk språkbruk

Økonomisk forum, 57(6)
Friedman, Ken (2003)

The Wealth and Poverty of Networks. Part One: Networks in a Space of Flows

?, 1(July)
Gran, Anne-Britt & Hovind, Anne-Beate (2003)

Bjørvika kultur og næring – et kreativt samarbeid om byutvikling

[Report Research]. Statsbygg
Friedman, Ken (2003)

Theory construction in design research: criteria: approaches, and methods

Design Studies, 24, s. 507-522.
Nordhaug, Odd & Lippe, Berit von der (2003)

Medier, påvirkning og samfunn. Justert utgave, tilpasset kurset "mrk. 9710- medier og kommunikasjon" ved Handelshøyskolen BI 2003-04

[Textbook]. Cappelen Damm Akademisk
Svennevig, Jan (2003)

Echo answers in native/non-native interaction

Pragmatics, 13(2) , s. 285-309.
Paoli, Donatella De (2003)

The aesthetic organisation

The art of sanctify the instrument - about new relations between art and business,
Bech-Karlsen, Jo (2003)

Gode fagtekster. Essayskriving for begynnere

[Textbook]. Universitetsforlaget
Bakken, Tore (2003)

Sikkerhet i risikosamfunnet? Matsikkerhet i lys av etableringen av det nye Mattilsynet

[Report Research]. Handelshøyskolen BI
Røyseng, Sigrid (2003)

New Public Management møter kunsten. En ny-institusjonell analyse

Nordisk kulturpolitisk tidsskrift (NKT),
Lippe, Berit von der (2003)

Retorikk og den retoriske situasjon

Stein Erik Selfors (red.): Annonsen,
Durling, David; Friedman, Ken & Gutherson, Paul (2003)

Debating the Practice-Based PhD

?, 10(2) , s. 7-18.
Friedman, Ken (2003)

The Design University

Cumulus Working Papers Series G, , s. 40-45.
Friedman, Ken (2003)

Design Policy for Estonia in the Global Economy

Cumulus Working Papers Tallinn, , s. 32-33.
Friedman, Ken (2003)

Leaders for the Knowledge Economy

Sven Junghagen and Henrik Linderoth (eds.): Intelligent Management in the Knowledge Economy, , s. 19-35.
Friedman, Ken (2003)

he Wealth and Poverty of Networks. Part Two: Intermedia and Media Convergence before the Internet

?, 2(December)
Bech-Karlsen, Jo (2003)

Den farlige subjektiviteten

Samtiden, (3)
Gran, Anne-Britt (2003)

Estetisk kapital – mot en kapitalisering av estetikken

Kunsten å hellige middelet - nye forbindelser mellom kunst og næringsliv,
Gran, Anne-Britt (2003)

En forestilling om implosjon og eksplosjon i det estetiske feltet

Kunsten å hellige middelet - nye forbindelser mellom kunst og næringsliv,
Durling, David; Friedman, Ken & Gutherson, Paul (2003)

The Practice-Based Ph.D
Roberts, Hanno; Brønn, Peggy S. & Breunig, K. J. (2003)

Intangible Assets and Communication

[Report Research]. International Association of Business Communicators Research Foundatio
Hernes, Tor & Bakken, Tore (2003)

Implications of self-reference: Niklas Luhmann’s autopoiesis and organization theory

Organization Studies, 24(9)
Brønn, Peggy S. & Brønn, Carl (2003)

A reflective stakeholder approach: Co-orientation as a basis for communication and learning

Journal of Communication Management, 7(4) , s. 291-303.
Amdam, Rolv Petter; Kvålshaugen, Ragnhild & Larsen, Eirinn (2003)

The Power of Content revisited

Rolv Petter Amdam, Ragnhild Kvålshaugen and Eirinn Larsen (eds.): Inside the Business Schools: The Content of European Business Education,
Amdam, Rolv Petter; Kvålshaugen, Ragnhild & Larsen, Eirinn (2003)

Inside the Business Schools: The Content of European Business Education

Abstrakt forlag
Roberts, Hanno; Brønn, Peggy Simcic & Breunig, Karl Joachim (2003)

Intangible Assets and Communication: Knowledge Resources and Communication

[Report Research]. International Association of Business Communicators Research Foundation

Show summary
Intangible Assets and Communication: Knowledge Resources and Communication Prepared and researched by Hanno Roberts, Ph.D., Peggy Simcic Brønn, Ph.D. and Karl Joachim Breunig Find and present the value of your organization's intellectual capital. Readers explore the direct links between communication and human resources, relationship, and structural capital, as well as other highly-valued intangible assets. Specific tools assess the financial value of your intellectual capital and measure how your organization shares knowledge and builds relationships with stakeholders. http://iabcstore.com/IABCRFRpts/intassetscomm.htm
Rød, Anne & Bang, Tor (2003)

Informasjon og samfunnskontakt- en innføring

[Textbook]. Abstrakt forlag
Natvig, Bent & Bjartveit, Steinar (2003)

The Prisoner`s Dilemma in groups with and without a competitive environment

[Report Research]. Norwegian School of Management

Show summary
Competitive environments have a destructive effect on co-operation and the attainment of goals in the Prisoner`s Dilemma. Two studies of the Prisoner`s Dilemma among groups looked at the degree of co-operation, co-operative initiative and the attainment of goals in competitive (n=10 games) and non-competitive environments (n=11 games) respectively. The groups in the competitive environments had a shared history of inter-group competition, while the groups without competitive environments were formed for the purpose of this study. The results show that groups in competitive environments had significantly lower degrees of co-operation and a lower degree of goal attainment. Most games evinced a declining performance development, with all players ending up with a negative result. The internal competition between the groups destroyed the groups` chances of attaining their goal of achieving the highest possible result. Instead, conflict between the players escalated, and the games ended in a dead-lock with both parties inflicting losses on each other.
Gran, Anne-Britt; Paoli, Donatella De, Langdalen, Jørgen & Danielsen, Anne (2003)

Kunsten å hellige middelet - nye forbindelser mellom kunst og næringsliv

Kunsten å hellige middelet - nye forbindelser mellom kunst og næringsliv, , s. 81-135.
Brønn, Peggy S.; Drogseth, S., Moss, D. & DeSanto, B. (2002)

The Norwegian Dairy Association, An internal communication case

Public Relations Case Studies: International Perspectives,
Friedman, Ken (2002)

Towards an integrative design discipline

Bryan Byrne and Susan E. Squires, editors: Creating Breakthrough Ideas: The Collaboration of Anthropologists and Designers in the Product Development Industry,
Groth, Brian Ibbotson (2002)

The Dagger and the Sheath

Jorg W. Rademacher (ed.): Modernism and the Individual Talent,
Gaustad, Terje (2002)

Joint Product Analysis in the Media and Entertainment Industries: Joint Value Creation in the Norwegian Film Sector

Media Firms: Structures, Operations, and Performance, , s. 9-26.
Gran, Anne-Britt (2002)

I stereotypenes vold. Det etniske som essens, konstruksjon og hybrid

Fanden går i kloster. Elleve tekster om de andre, , s. 180-202.
Brønn, Peggy S.; Drogseth, S., Moss, D. & DeSanto, B. (2002)

The Norwegian Dairy Association, An internal communication case

Public Relations Case Studies: International Perspectives,
Friedman, Ken (2002)

Towards an integrative design discipline

Bryan Byrne and Susan E. Squires, editors: Creating Breakthrough Ideas: The Collaboration of Anthropologists and Designers in the Product Development Industry,
Groth, Brian Ibbotson (2002)

The Dagger and the Sheath

Jorg W. Rademacher (ed.): Modernism and the Individual Talent,
Gran, Anne-Britt (2002)

I stereotypenes vold. Det etniske som essens, konstruksjon og hybrid

Fanden går i kloster. Elleve tekster om de andre, , s. 180-202.
Brønn, Peggy S. & Berg, Roberta Wiig (2002)

Corporate Communication and the Corporate Brand

Corporate Communication, A Strategic Approach to Building Reputation,
Lippe, Berit von der (2002)

Latent og manifest kjønnsretorikk i krigen mot terror

Krigens retorikk: medier, myter og konflikter etter 11. september,
Gran, Anne-Britt (2002)

Mangfold i Norge – globaliseringsprosesser og norsk enfold

Kulturelle kontekster. Kulturpolitikk og forskningsformidling,
Gaustad, Terje & Helgesen, Thorolf (2002)

Medieøkonomi: Strategier, markedsføring og medierettigheter

Stølen
Brønn, Peggy S. & Berg, Roberta Wiig (2002)

Corporate Communication: A Strategic Approach to Building Reputation

Gyldendal Akademisk
Bakken, Tore (2002)

Risikoens former.En analysestrategisk tilnærming til studiet av matsikkerhet

[Report Research]. Handelshøyskolen BI
Gran, Anne-Britt (2002)

Mosaikk - når forskjellen forener. Evaluering av Programmet for kunst og det flerkulturelle samfunn

[Report Research]. Norsk kulturråd
Friedman, Ken (2002)

Cuarenta Anos de Fluxus

Berta Sichel, editor, in collaboration with Peter Frank: Fluxus y Fluxfilms,1962-2002, , s. 41-83.
Gran, Anne-Britt (2002)

The Fall of Theatricality in the Age of Modernity

SubStance, 31(2&3) , s. 251-265.
Nilsen, Svein Espelin (2002)

Handelskorrespondanse. Skriftlige øvelser. Norsk - tysk Løsningsforslag til "Handelskorrespondanse"

[Textbook]. Handelshøyskolen BI

Show summary
Norsk Egentlig tospråklig
Bakken, Tore & Hernes, Tor (2002)

Kap. 4- 2 The macro-micro problem in organization theory: Luhmann's autopoiesis as a way of handling recursivity

Autopoietic organization theory,
Thjømøe, Hans Mathias; Olson, Erik & Brønn, Peggy S. (2002)

Decision-making Processes Surrounding Sponsorship Activities

Journal of Advertising Research, 42(6) , s. 6-15.
Bakken, Tore & Hernes, Tor (2002)

Kap. 1. "Introduction: Niklas Luhmann's autopoietic theory and organization studies - a space of connections

Autopoietic organization theory,
Hernes, Tor & Bakken, Tore (2002)

Autopoietic organization theory

Abstrakt forlag
Amdam, Rolv Petter; Sogner, Knut, Kipping, Matthias & Tiratsoo, Nick (2002)

The Diffusion of American Organisational Models to Norwegian Industries 1945-1970

Americanisation in the 20th Century: Business, Culture, Politics,
Brønn, Peggy S. & Brønn, Carl (2002)

Issues management as a basis for strategic orientation

Journal of Public Affairs, 2(4) , s. 247-258.
Lunnan, Randi; Amdam, Rolv Petter, Hennestad, Bjørn, Lervik, Jon Erland & Nilsen, Sølvi M. (2002)

Standardised Leadership Tools in MNEs – Critical Reflections on the Conditions for Successful Implementations

Journal of European Industrial Training, 26(6) , s. 274-282.
Gran, Anne-Britt (2001)

En forestilling om implosjon og eksplosjon i kunsten

[Popular Science Article]. Samtiden, (4) , s. 92-100.
Brønn, Peggy S. & Drogseth, S. (2001)

The Norwegian diary association : an international communication case

Public relations cases : an international perspective/D.Moss and B. DeSanto (eds.),
Brønn, Peggy S. & Vrioni, Albana (2001)

Corporate Social Responsibility and Cause-Related Marketing: An Overview

International Journal of Advertising: the review of marketing communications, 20(2) , s. 1-10.
Brønn, Peggy S. & Drogseth, S. (2001)

The Norwegian diary association : an international communication case

Public relations cases : an international perspective/D.Moss and B. DeSanto (eds.),
Paoli, Donatella De & Arge, Kirsten (2001)

Strategic Workplace Design

Facility Management - Risks & Opportunities / Bev Nutt (ed.),
Gran, Anne-Britt (2001)

Om nordmenn, aper og andre hybride dyr - institusjonell rasisme i Norge

[Popular Science Article]. UKS - forum for samtidskunst (Trykt utg.), (1/2) , s. 27-34.
Gran, Anne-Britt (2001)

Arven fra Brecht i postmoderne teater

[Popular Science Article]. Norsk Shakespeare- og teatertidsskrift, (2)
Schanke, Egil (2001)

Neuere englische Lehnwörter in der deutschen Wirtschaftsfachsprache aus der Sicht eines Norwegers

Muttersprache. Vierteljahresschrift für deutsche Sprache, 3, s. 235-247.
Groth, Brian Ibbotson (2001)

Brit Trips-Midway Hotel: A Simulated Negotiation

?, 64, s. 63-78.
Bakken, Tore (2001)

Tid og selvreferanse. Historisering og refleksjon i sosiologisk systemteori

Tidsskrift for samfunnsforskning (TfS), 42(4) , s. 537-540.
Friedman, Ken (2001)

Creating Design Knowledge: From Research into Practice

E. W. L.Norman and P. H. Roberts (eds.): Design and Technology Educational Research and Development: The Emerging International Research Agenda, , s. 31-69.
Brønn, Peggy S. (2001)

Communication managers as strategists? Can they make the grade?

Journal of Communication Management, , s. 1-10.
Gran, Anne-Britt (2001)

13 mulige og umulige kritikerposisjoner i det postkoloniale Norge

[Professional Article]. Krit.Sirkelen : medlemsblad for Norsk litteraturkritikerlag, (20)
Røyseng, Sigrid (2001)

Scientific Approaches to the Arts – A Topic for Quarrelsome Academics or a Fruitful Issue within Cultural Policy Research?

International Journal of Cultural Policy,
Hernes, Tor & Bakken, Tore (2001)

Selvreferansens implikasjoner: Niklas Luhmanns autopoietiske systemtori og organisasjonsteorien

Nordiske organisasjonsstudier, 3(2)
Amdam, Rolv Petter; Gran, Haakon, Hansen, Svein Olav & Sogner, Knut (2001)

Markedsøkonomiens utvikling

Fagbokforlaget
Bjarnar, Ove; Amdam, Rolv Petter & Gammelsæter, Hallgeir (2001)

Management qualifications and dissemination of knowledge in regional systems : the case of Norway, 1930s-1990s

Journal of Industrial History, 4(2) , s. 75-93.
Amdam, Rolv Petter; Hennestad, Bjørn, Lunnan, Randi, Nilsen, Sølvi M. & Lervik, Jon Erland (2001)

Standardisering - en hemsko for fornyelse?

Magma forskning og viten,
Lippe, Berit von der (2000)

Teoretiske perspektiver på reklamen

Kunne ikke finne tidsskrift Eide, Eli,
Røyseng, Sigrid (2000)

Operadebatten. Kampen om kulturpolitisk legitimitet

[Report Research]. Norsk kulturråd
Schanke, Egil (2000)

Norsk-tysk/tysk-norsk økonomisk ordbok

[Encyclopedia]. Cappelen Damm Akademisk
Bech-Karlsen, Jo (2000)

Reportasjen

[Textbook]. Universitetsforlaget
Gran, Anne-Britt (2000)

Produksjon og formidling av opera og ballett i Norge. Rapport fra konferansen i Haugesund mars 2000

[Report Research]. Norsk kulturråd Notatserie nr. 41
Nordhaug, Odd & Lippe, Berit von der (2000)

Medier, påvirkning og samfunn

Eierskap og integrasjon i medieindustrien, , s. 17-23.
Nordhaug, Odd & Lippe, Berit von der (2000)

Eierskap og integrasjon i medieindustrien

Medier, påvirkning og samfunn, , s. 183-213.
Nordhaug, Odd & Lippe, Berit von der (2000)

Kompetanse i mediebedrifter

Medier, påvirkning og samfunn, , s. 201-237.
Nordhaug, Odd & Lippe, Berit von der (2000)

Eierskapene i norske medier

Medier, påvirkning og samfunn, , s. 175-200.
Sirevåg, Torbjørn (1999)

Westerners. Six reasons why Americans are different. A view from Northwest Europe

Gyldendal Akademisk
Sirevåg, Torbjørn (1999)

Westerners. Six reasons why Americans are different. A view from Northwest Europe

Gyldendal Akademisk
Gran, Anne-Britt (1999)

uLike barn leker best. En evaluering av prosjektet "Teater for alle"

[Report Research]. Norsk kulturråd
Moxnes, Paul & Gabriel, Y. (1999)

Deep Roles: Templates of the group mind

Organizations in depth: The psychoanalysis of organizations, , s. 131-136.
Lippe, Berit von der (1999)

Metaforens potens: essays

Forlaget Oktober
Selmer, Terje (1999)

Fransk-norsk økonomisk-administrativ ordbok

Fagbokforlaget
Gran, Anne-Britt (1999)

When the Body Becomes the Stage. Death, dwarves and doubles

[Popular Science Article]. The Open Page, (4) , s. 57-64.
Moxnes, Paul (1999)

Expansion or confusion? On the nature of science, Bion, the organizational unconscious, and deep roles

?, 8(3) , s. 433-443.
Groth, Brian Ibbotson (1999)

Gode ledere er også gode forhandlere

?, (3)
Moxnes, Paul (1999)

Deep Roles: Twelve primordial roles of mind and organization

Human Relations, 52(11) , s. 1427-1444.
Moxnes, Paul (1999)

Understanding Roles: A Psychodynamic Model for Role Differentiation in Groups

?, 3(2) , s. 99-113.
Sundquist, Åsebrit (1999)

Us and Them: Stereotypes of Native Americans and Mexicans in 'American' Fiction

European Review of Native American Studies, 13(1)
Lippe, Berit von der & Nordhaug, Odd (1999)

Introduksjon

Medier, påvirkning og samfunn, , s. 17-23.
Groth, Brian I.; Glimstedt, Henrik & Lange, Even (1998)

Globalisering av faget forhandlinger

Globalisering - drivkrefter og konsekvenser. BI årbok 1998,
Moxnes, Paul (1998)

Fantasies and fairy tales in groups and organizations: Bion's basic assumptions and the deep roles

?, 7, s. 283-298.
Selmer, Terje (1998)

Fransk for reiselivsledelse

[Textbook]. BI forlag
Lippe, Berit von der (1998)

Reklamens retorikk – og nyhetenes

Norsk litteraturhistorie. Sakprosa fra 1750 til 1995, bind I,
Lippe, Berit von der (1998)

Language games and war games

Sprog, køn - og kommunikation. Rapport fra 3. Nordiske Konference om Sprog og Køn, København, 11.-13. oktober 1997,
Yttri, Gunnar; Amdam, Rolv Petter & Amdam, Rolv Petter (1998)

The European Productivity Agency, the Norwegian Productivity Institute and management education

The European Productivity Agency, the Norwegian Productivity Institute and management education, , s. 121-139.
Gran, Anne-Britt (1997)

Teatralitetens fall på Ibsens tid

Aarhus Universitetsforlag
Gran, Anne-Britt (1997)

Teatralitetens fall på Ibsens tid

Aarhus Universitetsforlag
Nilsen, Svein Espelin (1997)

Tysk-norsk, norsk tysk skoleordbok Ansvarlig for kortartikler

[Encyclopedia]. Universitetsforlaget

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Norsk Angitforfatter er kun medforfatter og ansvarlig for "kortartiklene".
Gran, Anne-Britt (1997)

Eksplosjonen av historiske spel: Kjeppar i hjula eller føde for nasjonen?

[Popular Science Article]. Syn og Segn, (2) , s. 99-104.
Gran, Anne-Britt & Ohrem, Sigurd (1996)

Spillet om spelet. Lokale spel, ny-ritualisme og nasjonal kannibalisme

Kunnskap om kulturpolitikk : utviklingstrekk i norsk kultu rpolitikkforskning, , s. 91-104.
Gran, Anne-Britt & Ohrem, Sigurd (1996)

Spillet om spelet. Lokale spel, ny-ritualisme og nasjonal kannibalisme

Kunnskap om kulturpolitikk : utviklingstrekk i norsk kultu rpolitikkforskning, , s. 91-104.
Bech-Karlsen, Jo (1996)

Ubehaget i journalistikken

Aschehoug & Co
Haug, Magne Martin & Koppang, Haavard (1996)

Ethvert konsern sin ”huspolitiker”

Økonomi & politik, (1) , s. 17-32.
Yttri, Gunnar; Amdam, Rolv Petter & Amdam, Rolv Petter (1996)

The European Productivity Agency, the Norwegian Productivity Institute and management education

[Report Research]. Universitetet i Oslo
Lippe, Berit von der (1995)

Reklame i grenselaus knoppskyting

Det Norske Samlaget
Gran, Anne-Britt (1994)

Et spørsmål om teatralitet – og en historie om teatervitenskapens historie

Teatervitenskapelige grunnlagsproblemer,
Gran, Anne-Britt (1994)

Et spørsmål om teatralitet – og en historie om teatervitenskapens historie

Teatervitenskapelige grunnlagsproblemer,
Gran, Anne-Britt (1993)

Den Primitive på modernitetens scene

[Popular Science Article]. Samtiden, (1) , s. 71-82.
Haug, Magne & Koppang, Haavard (1993)

Lobbying and Public Relations in a European Context

Public Relations Review, 23(3) , s. 233-247.
Bech-Karlsen, Jo (1991)

Kulturjournalistikk. Avkobling eller tilkobling?

Universitetsforlaget
Gran, Anne-Britt (1991)

Fornyelsen av vår tids teater og regikunst

Regikunst, , s. 213-236.
Gran, Anne-Britt & Falck, Eva (1991)

Vår tids fornyelse av skuespillerkunsten

Skuespillerkunst, , s. 241-253.
Gran, Anne-Britt & Paoli, Donatella De (1991)

Teaterorganisering – en tverrfaglig tilnærming

[Report Research]. Handelshøyskolen BI
Bech-Karlsen, Jo (1990)

Hva har vi der å gjøre? Metoder og etikk i katastrofe- og ulykkesjournalistikk

[Textbook]. IJ-forlaget
Bech-Karlsen, Jo (1988)

Feature-reportasjen

[Textbook]. Universitetsforlaget
Bech-Karlsen, Jo (1984)

Avisreportasjen, Journalistenes store personlige utfordring

[Textbook]. Universitetsforlaget
Haug, Magne (1982)

Utviklingsmuligheter i den polske krisen

Internasjonal Politikk, (2) , s. 265-287.
Haug, Magne (1980)

Den katolske kirke som fagforeningenes “far"

Internasjonal Politikk, (3B) , s. 583-596.
Nilsen, Svein Espelin (1978)

Deutsch Heute 1 + 2 Medforfatter: Tove Sæløe Kijewski

[Textbook]. Fabritius Forlagshus (Institusjonen Scheibler)

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Deutsch - Tysk Lærebok i tysk for Ungdomsskolen 8. 9. klasse: Valgfag Lærebok i tysk for videregående skole B Grunnkurs. Det følger lærerveiledning til begge bøker

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