Human-Technology Interaction

Introduksjon

We are increasingly surrounded by digital technology. Personal computers, smartphones, social media, intelligent personal assistants, chatbots, smart speakers, virtual reality systems and social robots are key technologies of the digital revolution that shape our everyday lives in myriad ways. Understanding how humans interact with such technologies becomes increasingly important. This course equips students with the concepts, tools and methods to analyse and understand human interaction with digital technologies.

The course considers how technology mediates communication practices, acting as a medium for human-to-human interaction, as well as how people engage with digital technology as an actor in itself through human-machine communication. In the course, students will learn about communication and human-computer interaction research in the area of digital technologies. Students also get familiarized with design aspects and how persuasive information technologies are created. Finally, ethical and sustainability-related questions will be discussed throughout the course, touching on aspects such as bias, fairness, trust, transparency, privacy and environmental sustainability, including emerging challenges related to artificial intelligence and immersive technologies.

Kursets innhold

Fundamentals and Psychologically-Oriented Human-Technology Interaction (HTI)

1. ​Introduction to the course: fundamentals and theoretical foundations of HTI

2. User characteristics and digital technologies: the role of human factors, adoption, continued use and discontinuance of technology 

3. Technology characteristics in HTI: the role of design principles, persuasive technology and system architecture in user behaviour

4. Contextual factors in HTI: contexts of use and their role in HTI

​HTI Methods

5. Methods for HTI 1: qualitative approaches for studying and evaluating user behaviour

6. Methods for HTI 2: quantitative approaches for studying and evaluating user behaviour

Topics in Human-Technology Interaction, Human-Machine Communication and Computer-Mediated Communication 

7. Communication-oriented HTI: introduction

8. Important theories and concepts in HMC: computers are social actors (CASA), actor-network theory (ANT), affordances

9. Interaction with disembodied and AI-driven technologies: chatbots, social media algorithms, recommender systems and augmented reality

10. Interaction with embodied and immersive technologies: social robots, smart speakers, virtual reality and metaverse-based environments

Practicals and Applied Learning Activities

11. Guest lectures, lab visits and/or immersive learning activities using VR or metaverse-based environments

12. Student presentations

Forbehold

Dette er et utdrag fra den komplette kursbeskrivelsen for kurset. Dersom du er aktiv student på BI, kan du finne de komplette kursbeskrivelsene med informasjon om bl.a. læringsmål, læreprosess, pensum og eksamen på portal.bi.no. Vi tar forbehold om endringer i denne beskrivelsen.